Progression Coordinator Jobs in Stevenage, Hertfordshire
Deputy Service Manager (Supported Living)
Location: Barnet
Discipline: Care and Support
Job type: Permanent
Salary: £32,500 per annum
Benefits: 33 days annual leave (including 8 days statutory bank holidays); Training to obtain your Level 5 Diploma in Leadership and Management; Wellbeing Services, Digital GP, Mental Health Support; Confidential Counselling and Support Platform; Free life assurance – 3 x your annual salary; Care Friends
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
About the role
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
As the Deputy Care Home Manager you will support the CQC registered manager to oversee a supported living service providing the regulated activity of “personal care” to individuals within their own home within the Barnet area of London. We currently support individuals within their own homes across 3 blocks of flats and a small amount of smaller properties based within the community.
About you
• You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
• You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
• You need good IT skills and experience of maintaining records to be a success in this role.
• You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
• You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
• A full UK driving licence, with access to your own vehicle, is essential for the role.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
You may have experience in the following: Assistant Service Manager, Supportive Living Coordinator, Deputy Care Manager, Support Services Supervisor, Care Team Leader, Assistant Manager, Learning Disabilities Support, Deputy Support Service Leader, Supportive Living Deputy Supervisor, Care Operations Assistant Manager, Assistant Director of Support Services, etc.
REF-212 381
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The primary focus of the position is to support the operational side of the organisation and the Managing Director. You’ll need to be good at multitasking and highly collaborative.
You will work closely with other department team members to facilitate support for the wider team. This role will report to the Head of Operations, whilst working closely with the Managing Director.
We will be holding a webinar on Tuesday 9th April at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Alison McCants, Head of Operations and Emily Brennan, Operations Coordinator. If you’re interested, please register by following the apply button which will take you to our website.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a part time position of 28 hours per week over 5 days (or some of these days) with the working pattern to be agreed with the successful candidate.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced proportionately to 22.5 hours per week, spanning Monday to Thursday (or some of these days), with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 28 hours per week if a return to a five-day working week is decided.
Who you are:
You will be someone who enjoys supporting others in an administrative role and is happy to get involved in a wide variety of people and operations-related tasks. This role will require flexibility, a keen eye for detail, and good problem solving skills.
You have the ability to handle sensitive information and will work closely with the Operations team and Managing Director to uphold and continually improve our governance & processes.
You’ll be able to work independently and as a member of a team in a fast-paced environment and be excellent at prioritisation and managing multiple tasks effectively and efficiently.
Primary Duties:
Administrative (30%)
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Supporting the Operations team with a variety of administrative tasks relating to people, systems, finance, governance, and compliance
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Organising purchasing of products, equipment and subscriptions as the team requires
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Managing the subscription renewal calendars, ensuring timely review for renewals
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Provide logistical support for whole team meetings, events and workshops, budgets and quarterly reports
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Support the order of the team drive, organising items as needed and responsible for helping maintain the UK naming conventions across the team
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Keeping track of hardware and fixed assets
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Administrative support for other departments as necessary, such as supporting logistics of departmental workshops and retreats
Team meeting and support (35%)
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Manage System user-guides, How To guides & Best Practice guides
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Monitor and manage the main organisational email inbox, triaging to other departments and handling enquiries and responses directly where possible
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Remotely host whole team meetings, Diversity Equity and Inclusion discussions, weekly reflections, and wellbeing sessions (guidance and support will be provided)
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Booking meetings and coordinating travel requirements for national and international travel
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Assisting with the daily management of operational activities
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Support Lead People Operations Coordinator as required with hiring practices, such as listing jobs externally, administration related to interviews and adding transcripts and proofreading closed captions for job webinars
Executive Assistant support (35%)
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Support the Managing Director, helping with information requests, internal and external communications, board papers, scheduling, meeting preparation, minutes, updating Asana tasks and timelines, administration and expenses
In addition:
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Attend conferences, as required
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Participate in team meetings including note-taking and facilitation
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Attend in-person workshops 2 - 3 times a year
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level
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Perform any other duties assigned by the Head of Operations and Managing Director
Key Competencies:
Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams.
Multi-tasking: You have the ability to get a number of tasks completed at one time. This role requires being able to handle a multitude of different tasks, often simultaneously delivering them on time and to a high standard.
Accurate: With a keen eye for detail you are able to deliver accurate work.
Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure.
Initiative: Can work autonomously on a range of varied tasks and projects, with the ability to assess and initiate things independently. You have the ability to spot problems that others may not have noticed need solving, and take the lead without requiring support.
Nimble: You are able to thrive in a decentralised, fast-paced team environment, with the ability to learn and understand new things quickly. Given the nature of this role, you can pivot on the spot to adapt to changing priorities.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Operations Administrator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.