Project Coordinator Jobs in Home Based

 We are recruiting a Project Coordinator to oversee the delivery and development of a flagship Community Wellbeing Project, which operates in partnership with Brent Council. The project is a Community Hub hosted in a community space in Stonebridge (not in Sufra’s existing premises). Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.

This collaborative project has been made possible due to the support of multiple partners and has already proven highly successful. It is likely to form the basis of a new model of support for people experiencing vulnerabilities that will be replicated across Brent and possibly elsewhere in London.

The Project Coordinator will oversee the delivery of the project, ensuring both the shop and the café operate effectively and in accordance with agreed standards and procedures. The successful candidate will help shape the project in the months ahead, whilst supporting guests, collecting data, and monitoring and evaluating the project. The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at the same time. They will have experience in a customer-facing role, dealing with the general public and managing volunteers. It would be beneficial for the post holder to have experience supporting vulnerable people with complex needs from a wide variety of backgrounds. The successful candidate will be the first point of contact for members that sign onto the pilot project, and will be representing the organisation to external partners. We would encourage applications from local residents, with knowledge of the London Borough of Brent.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries. 

About Media Trust

At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we’re working with hundreds of charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered in partnership with our media and creative industry partners and by matching media industry volunteers with charities looking for help with content creation and other comms support. At the same time, we are working with hundreds of young people and talent from under-represented communities to give them the skills, access and mentoring to break into the media.

About the Roles

We are looking for two new people to join the Media Trust team as Project Coordinators. We have two positions available, one which can be a full-time or a part-time role, and one which is only available part-time.

These positions are exciting opportunities for people who are passionate about social justice and empowering charities to drive social change through their communications and digital campaigns. We are keen to hear from proactive individuals who thrive on having a varied workload, enjoy planning in-person and online events, and take pride in being well-organised and detail-oriented.

The roles will provide support across multiple programmes which offer training and mentoring to bolster the skills and confidence of charities in strategic communications, social media, and media engagement. Your responsibilities will include administration, logistics, and coordination of programme and training activities, such as liaising with charity participants, event planning, training facilitation, financial administration, data management, marketing and content creation, impact evaluation, and reporting.

Please read the full Job Description attached and specify in your application which role you are applying for, or if you are open to being considered for both of the following roles:

Project Coordinator – Training and Development:

• Requires experience of content creation using TikTok and CapCut

Project Coordinator – Thematic Programmes:

• Suited to someone with a passion for equalities issues and/or environmental/climate issues

Working at Media Trust

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer:

• Remote working
• 30 days annual leave (plus bank holidays)
• Flexible hours, to be agreed with line manager
• Pension contributions
• 2 volunteer days each year
• Attend two Media Trust Open courses each year at no cost to you

Flexible Working at Media Trust

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Your new company

I am working with a regulator, and we are looking for a Project Coordinator to assist the wider team with their strategic relationships across the public sector (Gov, NHS, Trade Bodies and Charities) to improve their relationships overtime. The colleagues you will be working with vary from operations, comms, policy and external affairs.

Your new role
The successful candidate will:

• Coordinate and provide proactive support for team meetings, in-person events and quarterly reviews.
• Drafting and distributing agendas, papers, other relevant documents as well as maintaining an action log.
• Updating project documents, which include risk logs, monthly reports, a team calendar, and intranet pages.
• Provide cross team coordination, which includes travel options and making group bookings.
• Coordinating the team's business plans, ensuring they are on time and regularly updated.

What you'll need to succeed
This position is ideal for someone who:

• Experience in the public sector / charity body as a Project/Programme Coordinator/Officer
• Proactive, well-organised with good time management skills
• Able to work within a team and demonstrate excellent customer service skills
• Good communication skills

What you'll get in return
This interim position is fantastic for a professional with a foundation of experience, looking to progress their Strategic Engagement / Project skills.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Job Description

Job Title: Project Coordinator

Salary:£26,000 + 5% pension contribution (above Living Wage)

Hours of work:Part-time, 21 hrs a week. Work flexibly over 5 days – negotiable.

Contract length:     One year (subject to extension)

Holidays:Starts at 28 days + bank holidays +3 days for Christmas (pro-rata)

Location:Home and office working

Responsible to: Head of Research

We are looking for enthusiastic and capable people who are passionate about making a difference to their local community, to join our small, dedicated, and friendly team that enjoys working together and helping others. We collectively bring a range of different experiences, and there are frequent opportunities to learn skills from each other.

Who we are and what we do

We are the independent champion for people who use health and social care services in the city. We’re here to make sure that those running services, put people at the heart of care. We listen to what people like about services and what they think needs to be improved, no matter how big or small the issue. We encourage those in charge of services to involve local people when changes are being planned.

For us, people's views come first - especially those who find it hardest to be heard. You can read more about what we do and our impact in our Annual Report.

The role

The post of Project Coordinator is critical to the work we do and this is a great opportunity to make a real difference to improve health and care services and make them work better for the patients and local people of our city.

You will be responsible for ensuring the delivery of a variety of patient-focused projects on different topics, against quality, time and cost constraints. You will manage projects from inception to delivery including publicising, following up on any recommendations, and promoting the impact that we make. As we are a small team you will also be expected to contribute collectively to a shared workload to keep the team working effectively.

Some of the projects which Healthwatch Brighton and Hove projects have delivered in the last year include:

• Improving home care services
• Improving dementia services
• Improving maternity services
• Tackling health inequalities

We have a strong team of employees and volunteers and you will be supported by our Head of Research and CEO.

Work Location

Our office is at Community Base, 113 Queens Road, Brighton. We’re a home-based team, but hold team meetings at the office every Monday and you will be expected to work in the office on this day. There is also an option of office working on Thursday and hot-desking in either the office or Community Works’ office space on other days.

We will provide line management, technology and equipment support to enable home working. Applicants must be prepared to undertake this role in either form of work setting.

Main responsibilities and duties:

1. To be responsible for all aspects of planning and delivering a portfolio of time-limited projects. Typically, this will include:

• scoping evidence-backed projects which support our wider strategic aims
• contributing to written project plans
• Using Excel or SPSS to analyse data
• leading on undertaking service review fieldwork including interviews, ‘Enter and View’ visits (where we visit services in person) and Mystery Shops of our local hospitals
• supporting others e.g. volunteers and other members of the team to undertake fieldwork
• drafting clear, well-written and evidence-backed reports
• developing workable recommendations
• presenting findings at internal and external meetings
• delivering promotional and publicity materials to support projects
• working in partnership with other groups to deliver projects.
•  All of the above will be carried out with the support of the Head of Research.

2. Proactively undertake any duties that assist with the smooth running of Healthwatch Brighton and Hove e.g. representing the organisation at meetings with a wide variety of stakeholders including the NHS, City Council, voluntary and community sector partners, taking part in promotional events, leading and supporting volunteers in project and representative work. This post will shadow other Project Coordinator’s before attending meetings alone.

3. To take shared responsibility with the rest of the team for developing and delivering the Healthwatch Brighton and Hove workplan.

4. Managing specific pieces of routine work that support the work of Healthwatch Brighton and Hove. Examples may include, supporting the production of an annual report, contributing to newsletters, helping to maintain our social media presence and updating our web site, etc.

 5. Undertake other duties as may be appropriate to the role, in accordance with the values, policies and procedures of Healthwatch Brighton and Hove as well as the ‘Ways of Working’ statement attached to this Job Description.

This job description is an outline and may be subject to negotiated change as the role develops.

Person Specification

Essential

Experience

• Experience gained from work or personal experience of delivering and planning small-scale time-limited projects to deadline and/or budget
• Experience of reviewing services and/or conducting research fieldwork (planning and delivering research)
• Experience of project management and project planning
• Experience of preparing and presenting written reports that include detailed information to a diverse range of audiences.

Knowledge

• Good understanding of equality and diversity issues, including empowering people and groups less visible in decision making
• An awareness of the health and social care issues affecting people who live in Brighton and Hove 
• Excellent written and spoken communication skills
• Good IT skills including experience of Office, Excel, Outlook, Access, the Internet and social media.

Skills and Abilities

• The ability to maintain good and positive working relationships with staff, volunteers and external partners
• The ability to work flexibly and as a good team player
• Excellent interpersonal skills
• Excellent organisational ability including time and systems management skills
• Ability to work at pace
• Ability to work on own initiative with a solution-focused workstyle
• Ability to take sole responsibility for some pieces of work without requiring close supervision
• Ability to adapt to different roles and styles depending on the needs of the project
• A ‘can do’ approach, problem solving and solution focused.

Desirable

• Experience of organising and planning activities that involve volunteers
• Training or qualification in one or more project management or project planning system e.g. Prince, MS Project, or similar
• Having produced or published research or service review projects
• Experience of working in health, social care or a consumer representative role
• Publicity, marketing and communications experience
• Knowledge of best practice in research, reviewing the performance of health and care services

Contra-indicators

Any previous convictions which would render the person unsuitable to work with vulnerable people or enter premises where vulnerable people are being cared for.

This post is exempt under Section 4 (2) of the Rehabilitation of Offenders Act, and the successful candidate will be DBS-checked prior to taking up the post.

Title: Project Coordinator

Salary: Local terms and conditions apply

Location: Kampala, Uganda

Contract: 24 month Fixed Term Contract

Hours: Full time, 35 hours per week

About the role

Sightsavers are currently seeking a Project Coordinator to support the "Futuremakers Ready for Inclusive Sustainable Employment and Entrepreneurship (RISE/E)" Project, and to manage activities and relationships with key stakeholders. The post holder will ensure that the project is planned, implemented, coordinated, monitored, evaluated, and adapted to the highest possible quality standards.

The Project Coordinator will be responsible for delivering this innovative project in Uganda, as well as part of a country team, contributing to growth and expansion of the portfolio.

Key duties will include:

• Working with the country project management team and other funding / resources partners to coordinate implementation of activities and sharing of lessons learned.
• Coordinate all aspects of the project cycle with the partners including effective planning, start-up, implementation, monitoring and evaluation, financial and asset management, reporting, documentation, and closeout.
• Liaise and work with the Global Technical Leads (Disability Inclusive Economic Empowerment) and other internal expertise as required.
• Ensure high quality and ethical MEL approaches are embedded in all interventions in the context of a project that is fast paced and innovative with continuous cycles of monitoring, evaluating and adaptation.
• Coordinate partner organizations with whom Sightsavers will be working with to achieve the project and organization's strategic objective of ensuring that people with disabilities have equal rights and opportunities through both service delivery and advocacy.
• Build effective partner relationships and support longer-term relationships that go beyond the duration of the project by disseminating information and advocating for the project's goals.
• Support project partners in the preparation of budgets and forecasts.
• Monitor expenditure of project financial resources in liaison with the Finance Support Services Officer and the Program Manager.
• Be proactive in providing good quality information on case studies and interesting news stories relating to the project to support preparation of fundraising materials and advocacy materials.
• Ensure that the country project management team, fundraising, and communication department in the UK receive appropriate materials and information as required to support donor reporting requirements.
• Participate in all PR activities related to disability inclusive employment and employment, education, and social inclusion e.g. Labour Day, Person with Disabilities Day in the project area.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the full details.

As the successful candidate you will possess experience with labour market issues including labour market assessments, skills training/development, internships, employer engagement, disability inclusion, job placements and job fairs. You will have a background, or qualification in social sciences, education, development studies or public health, and be familiar with national legislation and policies in the field of disability, human rights, and employment.

Further requirements include:

• Significant experience implementing projects, including experience of the disability sector and gender mainstreaming.
• Experience in project monitoring, evaluation, and learning.
• Experience of designing, managing, and carrying out advocacy work for social inclusion/disability projects.
• Experience providing technical assistance to other organizations.
• Knowledge of current issues and best practices in disability, United Nations Convention of the Rights of People with Disabilities (UNCRPD), the Sustainable Development Goals (SDGs) and employment is desirable.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Please submit your CV via our recruitment portal.

We anticipate that interviews will take place during the week of the 29 April 2024, and the evaluation process will include a written task and an oral interview to be completed at our Kampala office by shortlisted candidates.

Closing date: 21 April 2024

Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Salary: £32,076 starting salary (salary range will increase to a max £34,834 via the length of service) Plus £4,087.65 Inner London Weighting if based in London per annum pro rata.

Contract: part-time fixed term basis until 31st December 2024.

Part-Time: 21 hours per week (excluding lunch breaks)

Location: Any Refugee Action office – London, Manchester, Bradford, or Birmingham. We will consider UK-based hybrid working options.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty and be able to successfully rebuild their lives.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Experience of development work that is empowering, preventative and / or asset-based; enabling communities of people or organisations to gain confidence, skills and resilience.
• Excellent networking, facilitation and partnership-building skills, with the ability to initiate and maintain effective networks.
• Excellent interpersonal skills, with the ability to communicate effectively with a wide range of internal and external stakeholders, develop positive relationships and maintain flexibility and open-mindedness.
• Excellent team working skills, with the ability to collaborate and enable others to thrive.
• Ability to use your own initiative to work through challenges or problems or to see an opportunity and take steps to improve something.
• Ability to reflect on your own work and role, ask for help, identify strengths and challenges, be open to giving and receiving feedback and work towards professional development.
• Insight and experience or interest in developing skills in: research, Human Centred Design / service design, coproduction, programme management, monitoring evaluation and learning
• Excellent project management skills and ability to plan and manage your own workload.
• Experience or ability to issue and monitor expenses and project agreements ensuring that they comply with the terms and conditions of grant funding.

 We want to make sure that we reach to as many potential candidates as possible and that we make the process accessible so we will be running an information session where interested people can come and find out more about the role, the work of the GPP team and the application process.

For the online Information Session via Zoom, please register via the link below:

Monday 22nd April – 3:00 – 4:00 pm

https://us06web.zoom.us/meeting/register/tZwrc-mhrz0uG9Hd5dCbFCjI_aV9Mf2UbcbC

For further details, and to apply, please visit our website.

Those with lived experience as a refugee are particularly encouraged to apply.

Closing date: 23:59 Sunday 5th May 2024

Interviews: Thursday 23rd May 2024 – online via Zoom

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Project Coordinator

11 Month Contract
Job Ref: V500
Hours: 14 hours
Salary: 25,000
Start date: ASAP
Location: Homebased (travel within the Lewisham area)
Closing date: 25th April 2024  
Interview date and Location: W/c 29th April, Microsoft Teams

Volunteering Matters

Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Role Purpose

Grandmentors is an innovative volunteering project where more mature volunteers use their lifetime of skills and experience to support and mentor under supported young people (predominantly aged 17-25) with experience of the care system. These young people often need a guiding hand and role model to support them to find work, continue their education or begin training – giving them the skills and self-belief to lead successful and independent lives. Volunteers meet with a young person regularly to boost their confidence and work towards goals, which are unique to each young person.

The postholder will be leading on the Grandmentors project within the London Borough of Lewisham, working closely with Lewisham Council and our other Grandmentors projects nationally. The Project Coordinator role is part of a job share, meaning you will be working closely with another Project Coordinator who has already been working on the project for a year. The post holder will attend Council team meetings to integrate Grandmentors into other Council services as well as other local community and council-led events. They will recruit volunteers locally from the community, and within surrounding areas where referred young people live. Young people are referred directly to Volunteering Matters through the Leaving Care team at Lewisham Council. The post holder with work with the young people to match them with a volunteer mentor and support the ongoing relationship. This can include some evening and weekend work, which is within our flexible working culture and policy.

The postholder will be expected to maintain relationships whilst developing new ones, and will be working to achieve match and referral targets. A flexible and adaptable approach is important, working with volunteers and young people to achieve positive outcomes. The postholder will ensure the volunteers are trained and supported to help the young people achieve their goals, and also to support young people who may have varied complex challenges relating to for example, physical and mental health, new parenthood, English as an additional language and barriers faced through cultural heritage.

 Key Duties

· To ensure volunteers are recruited, engaged, and retained by taking them through the appropriate on-boarding process i.e., interview, application, training, DBS checks, regular supervision etc.

· To work with staff teams at Lewisham Council to promote Grandmentors and to maintain referrals of young people who may benefit from the service.

· To support young people to match with a volunteer mentor, and ensure the young person leads this process.

· To effectively deliver the service to ensure the project meets its agreed match targets and milestones.

· To attend events and be able to promote the Grandmentors volunteering opportunity within the community.

· Maintain effective relationships with stakeholders and local authority staff.

· To maintain accurate records on all aspects of the project and submit data onto the CRM database.

· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes for reporting purposes.

· To implement and maintain appropriate risk assessment management processes.

· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.

· To comply with Health and Safety and Safeguarding regulations

Skills:

· To ensure volunteers are recruited, engaged, and retained by taking them through the appropriate on-boarding process i.e., interview, application, training, DBS checks, regular supervision etc.

· To work with staff teams at Lewisham Council to promote Grandmentors and to maintain referrals of young people who may benefit from the service.

· To support young people to match with a volunteer mentor, and ensure the young person leads this process.

· To effectively deliver the service to ensure the project meets its agreed match targets and milestones.

· To attend events and be able to promote the Grandmentors volunteering opportunity within the community.

· Maintain effective relationships with stakeholders and local authority staff.

· To maintain accurate records on all aspects of the project and submit data onto the CRM database.

· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes for reporting purposes.

· To implement and maintain appropriate risk assessment management processes.

· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.

· To comply with Health and Safety and Safeguarding regulations

Experience

· Has supported young adults and/or understands the potentially complex issues they may face

· Has recruited, trained, and managed volunteers

· May have additional language skills such as Arabic, Polish and Tamil

Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications.

Location

The post will be home based but living in or near Lewisham and able to travel regularly through Lewisham. There is an opportunity to hot desk within a council owned building. Where home working, the postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

ABOUT RAHAB

Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.

We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.

Job title: Project Coordinator

Role type: Part-time (4 days/30 hrs per week) 

Salary: £34,000 - £37,000 Pro-rata (depending on experience) 

Contract type: Initial 1-year fixed term contract

Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable 

Reports to: Rahab Manager 

Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects. 
 

RESPONSIBILITIES AND DUTIES
 

Service delivery

• Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.

• Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.

• Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.

• Monitor project progress with team members and task as required. 

• Contribute to the development of funding applications in coordination with Rahab’s Fundraiser. 

• Support Rahab team with volunteer recruitment and training. 

• Undertake project tasks as required including supporting the team with outreach when necessary. 

• Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations. 

Data collection, record keeping, monitoring & reporting. 

• Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy. 

• Produce accurate quarterly management reports. 

• Produce timely donor reports for funders within respective deadlines. 

• Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking. 
   

Service development

Priority stakeholder relationships 

• Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.

• Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.

• Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments. 

• Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration. 

• Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support. 

Beneficiary co-production 

• Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving. 

• Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering. 

Shared learning 

• Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries. 
   

Continued professional development 

• Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice. 

• Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers. 
   

Variation clause 

Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment. 
 

Flexibility clause 

To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work. 
 

WHO WE ARE LOOKING FOR

For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned. 
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.   
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith. 
 

SUCCESS PROFILE FOR THE ROLE (Competencies) 

Skills and Experience[E] Essential, [D] Desirable 

• Experience working at coordinator level handling varied tasks and multiple priorities [E] 

• Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E] 

• Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E] 

• An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E] 

• Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E] 

• Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E] 

• Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E] 

• Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E] 

• Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D] 

• Experience and or knowledge of working with UK police and local authority stakeholders [D] 

• Experience of working with Salesforce [D] 

• Knowledge of relevant legislation [D] 
   

Personal Qualities 

• Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.

• Mature outlook; level-headed, open-minded and non-judgemental. 

• Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results. 

• Responds positively to change; adapts to find alternative ways and solutions in dynamic situations. 

• Effective and healthy boundaries; able to recognise limitations and voice needs. 

• Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries. 

• A reliable and supportive team member who is inclusive and respectful. 

• Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first. 

Leadership

• Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’. 

• A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights. 

• Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.

Safeguarding 

We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles. 

Bexley Food Alliance Project Coordinator

The Bexley Food Alliance is a new network which was funded by the GLA to work towards taking pressure off the emergency food aid services and providing increased financial support to Bexley residents. This network has now expanded and aims to build a collaborative network of agencies that can increase fairer access to healthy, nutritious and culturally appropriate food, as well as any additional support residents might need. We are looking for a Project Coordinator to take over the day-to-day running of this network (see below for a brief description). This is a good opportunity for anyone who wants to take on a part-time, one-year project, perhaps as a stepping stone into something more significant, or perhaps you’re returning to work or changing careers. This is an opportunity to be at the start of an exciting, innovative partnership project, shaping a network and forming strong alliances with various agencies. 

You will work closely with the VCS within Bexley to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services.

You will work flexibly, applying initiative to provide consistent and seamless support to organisations.  You will support across a variety of charity development but focus on food partnerships and wraparound support to provide more holistic support.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

Key Duties:

• Build and promote positive working relationships between VCS groups and organisations, statutory partners, commissioners and funders.
• Work with a wide range of delivery partners and other key stakeholders to maximise the use of community resources and ensure opportunities are maximised.
• Undertake community and outreach work – particularly to parts of the borough where the VCS voice is less heard.
• Encourage and support groups to seek funding from a range of sources including contracts and grants and provide the necessary support.
• Use our database to keep well maintained records of support given, funding achieved as a result of our support, case studies and outcomes, brief summary reports for monitoring and development purposes.
• To continuously engage in a mapping process, highlighting existing providers and supporting the start-up of new services.
• To organise and facilitate network meetings bringing organisations together to tackle food poverty and offer increased support with additional needs such as financial, physical and mental health wellbeing.
• To build relationships with various organisations, offering diverse support to increase collaboration, new offers and increased support.
• To work closely with the Local Authority to support policy change.
• To build relationships and network outside of the borough to bring in good practice and successful initiatives.
• To attend any relevant training and/or workshops that support the development of the network.
• To increase knowledge and understanding of food poverty and the cost-of-living crisis in general as well as grants and funding opportunities.
• Attend staff meetings, and training as required.
• Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
• To support and work closely with all the teams within BVSC.
•  To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
• Undertake any other duties that may reasonably be assigned from time to time including travel throughout the borough to attend events, occasionally on evenings/weekends, meet with volunteers and organisations.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. 

Please note that the base for this role is split between the Engine House, Bexley, and Bexley Civic Offices. In addition, the post will involve occasional working from various venues across the borough.

SKILLS, KNOWLEDGE AND EXPERIENCE

Excellent interpersonal skills:

• friendly, patient and approachable communicator and networker who can motivate groups to develop their potential
• excellent written and verbal communications skills with proven success in influencing and negotiating at all levels
• initiative to plan and organise your own workload
• be curious about all BVSC services and how they fit together as a CVS

Development experience:

• capacity building for small and medium sized organisations
• understanding of the benefits and challenges of collaborative working
• building relationships with a range of groups with differing cultures
• understanding of the challenging factors that most affect VCS sector
• supporting organisations with funding applications

Experience and knowledge:

• how charities can use marketing and communication to raise profile
• enabling groups to maximise their potential through their website
• day to day operational activities of both small and large VCS groups
• experience of local partnership working and collaborations
• sound understanding of electronic forms of communication & social media
• knowledge of Microsoft 365 package and CRM database

Specialist knowledge in some of the following areas: (desirable not essential)

• previous experience of the voluntary or community sector
• providing training or identifying specialist trainers
• community development
• children and young people’s services and structures
• adult social care services and structures
• safeguarding
• equality diversity and inclusion
• governance

Other:

• very occasional evening and weekend work
• ability to travel throughout Bexley and London
• must have access to a car/motorbike/cycle to enable regular travel throughout the whole borough – public transport is not the quickest way to get around Bexley!
•  

An average day as Bexley Food Alliance Project Coordinator is below. Your Line Manager will support your development throughout the process.

• Continue to develop relationships with the voluntary sector and local organisations to find out more about what services they currently offer, if they have scope/capacity to expand their offer and what support they might need.
• Encourage and support collaborative projects between organisations within Bexley.
• Research and keep up to date with current developments, grants and opportunities for voluntary organisations and charities relevant to Bexley.
•  Network with various organisations offering support, learning opportunities and guidance in running the network.
• Continue to work on an agenda for regular, local networking sessions which you would facilitate (with support if needed).
•  Engage with and attend all relevant training offered by GLA as part of the Food Roots 2 Programme as well as any other relevant training.
• Familiarise yourself with services in Bexley and the current needs of local residents and the voluntary sector.

This position will be subject to satisfactory references and DBS check.

Our close partner is providing financial services guidance to a number of large development agencies & institutions around the world proving grants to NGOs. The International Development team works closely with these global clients – such as UNICEF, The World Bank and the Gates Foundation ensuring their funds are managed approrpiately maximising the effectiveness of crucial development projects. 

The Project Coordinator has to assist in providing project coordination for the full life cycle of any assignment offered to our clients; from the proposal process, contract management with the client, assignment planning, through to assisting with the report writing, and ultimately billing the client.

Contract Responsibilities

·Assist with proposal and tender submission, including preparing project budgets and schedules, liaising with prospective staff and ensuring all proposals are submitted within the respective deadlines

·Ensure that contracts are as per the issued proposals, that all terms agreed are in the organisations’ best interests and support the Managers/Partners in any contract administration required

·Plan the fieldwork of the project, including agreeing dates with the beneficiary, liaising with internal and external staff to ensure they can perform the required service on the agreed dates and that all parties have the necessary information to ensure the project fieldwork runs smoothly

·Draw up contracts between our organisation and any subcontracted firm

·Monitor and track project progress and on our ‘Control Schedule’ to ensure all stakeholders are kept up to date with any project developments and that deadlines are met

·Act as the point of contact for all stakeholders (including the client, the beneficiary, internal/external teams and management)

·Assist the manager in finalising of reports & deliver final product to client

·Monitor internal staff working hours & expenses incurred, to ensure project budgets are adhered to

·Check and process external suppliers’ invoices, making sure all days worked and expenses incurred are within the agreed budget, liaising with finance as and when issues arise

·Assist in client billing, ensuring that all bills issued are as per the contractual terms between the firm and the client, that all costs are accounted for, and that bills are paid by the client in a timely manner

·Create and maintain comprehensive project documentation for future use, ensuring that all projects are properly logged and can be used in future proposals/tenders

·Carry out required client onboarding procedures and compliance checks

·General: translate documents, maintain filing system of documentation by client and by assignment, assist with training new project coordinators, archive files when necessar

The Project Coordinator takes responsibility for specific clients and works closely with the respective Project Managers, Manager and Partner. 

This is an amazing career opportunity for someone that want to work for a successful internationally focussed and diverse organisation truly making a difference in the world!

Equip Project Coordinator

Permanent Contract
Job Ref: V496
Hours: 35 hours
Salary: 25,000
Start date: ASAP
Location: Homebased (travel within the Suffolk area)
Closing date: 19th April 2024  
Interview date and Location: W/c 15th April, Microsoft Teams

Volunteering Matters

Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Equip

Some young people, for whatever reason, may not have the skills to ensure they can navigate a route into higher education or into training and the employment market. We believe all young people are capable of being in higher education, employment or training if they wish to be, but we also know that some need a helping hand to achieve this. This is where Equip Mentoring comes in.

Equip Mentoring is delivered by Volunteering Matters across Suffolk. The project works closely with local educational establishments to equip young people with the tools they need to re-engage with education and make informed decisions about their future career prospects and pathways.

Role Purpose

To develop and deliver all aspects of our Equip project in Suffolk, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Suffolk County Council, other youth agencies and local volunteers to ensure that we improve and empower the lives of young people aged 18-25 who are not in employment, education or training (NEET) or at risk of becoming NEET through the unique power of mentoring.

Key Duties

• To effectively deliver the service to ensure the project meets its agreed targets and millstones.
• Maintain effective relationships with stakeholders and local authority staff at a day-to day level.
• To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
• To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
• To work with your line manager to ensure project expenditure is in line with the budget.
• To maintain accurate administration, for all aspects of the project.
• To maintain accurate records on all aspects of the project and submit data onto a secure database.

• To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

• To implement and maintain appropriate risk assessment management processes.
• To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.
• To develop relevant information to promote and raise the profile of Volunteering Matters locally.
• To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
• To comply with the applicable Health and Safety and Safeguarding regulations.
• To contribute to joint working and teamwork across Volunteering Matters.

 Experience/Skills and attributes:

• Excellent written and verbal communication skills.
• Excellent organisational skills and the ability to prioritise a demanding and developing workload.
• Evidence of good administrative and IT skills and the ability to maintain project monitoring and administrative records.
• Ability to build and maintain effective working relationships with colleagues, volunteers, young people and partners.
• Ability to assess risk and carry out risk assessments.
• The ability to motivate, enthuse and empower yourself and others.

Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications. This role does require Enhanced DBS clearance.

Location

With a flexible working policy, the postholder can be based at home. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied. There is an expectation to travel across Suffolk in the role.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

The BNSSG Mental Health Alliance is a network of over 20 Voluntary, Community and 
Social Enterprise (VCSE) organisations based across the Bristol, North Somerset and South 
Glos (BNSSG) regions, working collaboratively to deliver a range of psychological 
interventions for our communities. Commissioned by the Integrated Care Board (ICB) to 
work alongside the statutory sector, our aim is to offer holistic and inclusive support for 
people experiencing a range of challenges to their mental health including depression, 
anxiety, trauma, eating disorders, perinatal mental health. As part of this, the VCSE Mental 
Health Alliance recently received funding from the ICB to undertake a review of 
psychological therapies within BNSSG, seeking to better align the VCSE and statutory 
services in keeping with the new Community Mental Health Framework. 
We are now seeking to recruit two part-time Project Coordinators to help us develop this 
project over the next 10 months.

About the Project
There is a lack of accessible psychological therapy provision across Bristol, North Somerset, 
and South Gloucestershire (BNSSG) leading to gaps in service, some people not accessing 
services or waiting a long time to be seen. This is particularly true for people who have 
‘complex’ trauma presentations, experience multiple barriers to accessing services and/ or
require evidenced based and trauma informed interventions to address their needs.
Much of the therapy that people access in Primary Care outside of NHS Talking Therapies 
and Secondary Care, is provided in the Voluntary Community and Social Enterprise (VCSE)
sector, by specialist charitable organisations. This therapy is unevenly distributed across the 
six localities in BNSSG.

Womankind completed Phase 1 with a comprehensive report on VCSE talking therapies 
provision, (January 2024). 
Bristol Mind and Womankind are members of the VCSE Mental Health Alliance and are 
leading on Phase 2 of the project.

Job purpose and responsibilities
To reach and represent our diverse membership, we are recruiting two part-time Project 
Coordinator posts who will work collaboratively to plan and deliver activities. Project 
Coordinators will be managed separately by our organisations. 
The Project Coordinator(s) will be responsible for the successful delivery of Phase 2 of the 
project and will work in collaboration with key stakeholders to support the re-design of a new, 
integrated model of care that will optimise psychological therapies provision for the people of 
BNSSG. 

Role Description
1. To work in collaboration with key stakeholders.
2. To collate referral and signposting data between statutory & VCSE Psychological 
Therapies services, tracking service-user journeys and gaps in provision.
3. To undertake targeted ‘deep dive’ consultations with evidence-based VCSE 
Psychological Therapies providers (121 and group), drawing out information on 
numbers/ sessions, waiting lists/times, geography, presenting issues, equity-based 
offers, service and clinical outcomes.
4. To work closely with Lived Experience groups to identify key system blocks and 
solutions relating to referral pathways, waiting times, choice/ flexibility, co-design and 
service-user voice.
5. To support the design of a new integrated model, working closely with the VCSE MH 
Alliance and wider Evidence-Based Practice Steering Group in order to agree key 
elements.
6. To support the design and delivery of a ‘test & learn’ approach to piloting the model, 
working closely with lived experience volunteers and an external research consultant.
7. To contribute to a final report designed to recommend best practice, promote interagency training, and support joined-up mental health provision across BNSSG.

JOB DESCRIPTION

As we have launched our ambitious 5-year strategic plan this post will play a key role at Greenwich Students’ Union in supporting students to stay and succeed at university.

GSU Advocacy and Policy Team is leading an award-winning outreach project that seeks to support students to stay and succeed at Greenwich. A team of part-time student staff call 1000’s of students each term, supporting them to navigate University life, services and GSU. This role will support the award-winning team to deliver proactive supportive calls to students.

In this post you will :

• To supervise the retention calling project staff
• To support with escalations for students experiencing difficulties
• To spot trends in student issues and assist with reporting

We’re looking for an enthusiastic candidate who has an interest in supporting our students to become their best.

You don’t have to come from a higher education background, but you should have an interest in supporting students to succeed.

This role sits within the Advocacy and Policy Team and focus on making 1-1 timely interventions to support students to succeed as well as identifying broader trends in student behaviour to inform our strategic approach to services and support.

Duties and Key Responsibilities

This post holder will be part of the Advocacy and Policy Team and will be expected to contribute to the department’s wider objectives and planning.

Delivery of Outreach

• Coordinate the team to deliver outbound phone calls and taking inbound calls in a call centre model, including opening and closing
• Ensure that the quality of personal outreach delivery is consistent and in line with the agreed scripts and conversation structures to support students
• Ensure the team provide excellent customer service to students, at all times seeking to support students’ needs appropriately, clarifying information and providing appropriate solutions
• Support other retention and wellbeing initiatives throughout the year

Supervision

• Support with training and development of student-staff team
• Support with the scheduling of shifts, monitoring of attendance and submitting of payroll
• Undertake 1-1’s with student staff, identifying additional support

Signposting & Monitoring

• Keep accurate records of all calls and student outreach in line with provided data tools
• Support callers to identify potential concerns from students and signpost students to the most relevant support pathway
• Closely monitor for any safety or safeguarding concerns from students, and support with escalations
• Support with the analysis of issues and regular reporting as directed

Personal Learning and Responsibility

• Undertake all training and development as required within the role
• Take responsibility for personal learning and development

General Responsibilities

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote liberation, diversity and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private, or sensitive
• information about individual organisations and/ or clients or staff and Project data.
• Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.
• Any other duties commensurate with the accountabilities of the post.

PERSONAL SPECIFICATION

Experience

• Relevant experience working in a customer or support service-aligned role
• Experience of time management
• Experience of working well within a team to achieve targets
• Experience drafting reports with an eye for detail.

Knowledge

• Clear communication skills, particularly over the phone and by e-mail
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently, and effectively.
• Sensitivity and understanding for others, utilising active listening skills
• IT skills at a level that supports logging of data, email, internet, and database.
• Time management and organisational skills.
• Ability to engage with new people and build rapport quickly.
• Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team.
• Ability to stay focused and efficient in the face of changing priorities.

Education/Training

• No specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required

Essential Personal Attributes and other requirements

• A role model who promotes high standards of ethics, integrity and honesty.
• Able to travel between campuses on occasion. Mainly based at Avery Hill – free inter-campus bus service available.
• Works well in a team with a flexible approach to work.
• An ability to apply awareness of diversity issues to all areas of work. Commitment to the values and ethos of GSU

Visa Requirement

Please note that the successful candidate will need to have the right to work in the UK. GSU is unable to sponsor an employment visa for this role.

Audit Project Coordinator
£35,831 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The National Paediatric Diabetes Audit (NPDA) Project Coordinator is a crucial role for the College in which you will support the delivery of a high-quality national clinical audit along with supporting improvements in clinical care for children and young people with diabetes, and their families.

As Audit Project Coordinator, you will coordinate the collection of high-quality audit data, and be responsible for coordinating sub-projects and spotlight audits.

Acting as the first point of contact for audit process and data enquiries received from hospital units, regional network leads and other stakeholder organisations, you will take responsibility for responding to each enquiry using your detailed knowledge of the audit methodology.

You will also respond to queries relating to the NPDA methodology and support paediatric services within NHS Health Boards, Trusts and Networks to understand and use NPDA results to inform quality improvement activities, as well as monitoring NPDA participation rates to define, execute and promote improvements to data submission processes.

Reporting to the NPDA Project Manager, you will conduct testing and quality assurance of audit software systems, liaising with software developers to evaluate, improve and update online data submission and reporting processes, whilst preparing updates to project webpages, user guidance and promotional materials for audit submission and participation. In addition, you will coordinate project webinars, workshops and national events for the NPDA and represent the NPDA at conferences to help promote NPDA activities.

You will also prepare and disseminate audit outputs and publications for different audiences, including audit commissioners and funders, children, young people and families, and NHS services participating in the audit.

Degree qualified or with equivalent experience in a mathematical or numerate discipline, you should have proven experience of producing high-quality written reports and promotional information, suitable for a range of audiences.

With strong critical thinking and problem-solving skills, a high level of numeracy and the ability to interrogate large, complex datasets in Excel or statistical packages, you should have a background of working in a health-related or research setting.

Your project management experience along with your proven organisational skills and your ability to adopt an orderly and precise approach to work should ensure you are able to take personal responsibility for your own projects.

Demonstrable experience of engaging and communicating with stakeholders effectively, along with a proven understanding of information governance, data protection and confidentiality processes are essential.

A project management certification/qualification, knowledge and experience of the use of statistical packages, and a general understanding of a clinical audit and the reasons why clinical conditions are audited locally and nationally, would be desirable. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 21 April 2024.