Public Facing Jobs
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.
It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We are looking for a capable and creative individual to join the leadership of Resurgo, with oversight of strategy development and implementation, finance and governance. As a strong leader and people manager with experience across strategy and finance, you will have an ability to lead projects with multiple complex priorities through to completion, be a confident decision maker and communicator, and be passionate about social transformation.
The important stuff
Salary: from £65,000, flexible dependent on experience
Contract: Minimum 6-12 month fixed-term contract
Hours: 5 days per week (4 considered), 9.30am – 5.30pm, with occasional evening work for events such as our Spear Celebrations.
Location: Hammersmith, London – we are an office-based organisation with some work at home possible in agreement with the line manager
Closing date: Friday 3rd May, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Interviews: We anticipate interviews to commence from w/c 6th May.
Application Pack: Have a look at our application pack for more information.
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
- Strong strategic thinking and business and financial acumen – experience in a management consulting or financial management role is essential
- Self-motivated forward planner with the ability to navigate complex fast-moving environments, adapt to changing circumstances, and exercise initiative, with a track record of driving growth and achieving results
- Financially literate, with experience overseeing strategic financial processes, e.g., budgeting, financial management and resource allocation
- Good IT skills with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook and PowerPoint. An awareness of charity regulatory and compliance requirements is beneficial
- Strong proven leadership skills and the ability to relate confidently to a range of audiences
- Relational team player with high emotional intelligence, a sense of humour and fun, and the ability to inspire and motivate diverse teams
Key Responsibilities
Strategy Development and Implementation
- Leading the organisation through the iterative development and implementation of strategic projects to serve the ambition of Resurgo, to “inspire and equip organisations to deliver ambitious and sustainable social change”
- Provide direction and support to Heads of Department, setting them up to succeed in the implementation of ambitious plans
- Line management of the Strategy Managaer, who project manages and drives the delivery of annual departmental targets and strategic projects across the organisation.
Finance
- Line management of Head of Finance, providing strategic leadership in the development of the finance function and oversight of organisational financial management
- Lead the annual planning process, working with the Head of Finance and Director of People, Culture & Operations to shape and deliver annual financial planning
Oversight of Governance, Risk and Opportunity
- Executive Chair of the Strategy, Finance and Risk steering group, owning the most significant risks and opportunities facing Resurgo at an organisational level, ensuring actions are taken to mitigate risks and that we are set up to maximise opportunity
- Responsible for overseeing governance structures and ensuring they are fit for purpose as the organisation develops and grows
- Supporting the Executive Assistant to the CEO in the facilitation of the effective running of the Boards of Resurgo Trust and Resurgo Consulting, including planning and overseeing Board and key Steering Group meetings.
Active Participation in and Support for Resurgo’s team and mission
- Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As Supporter Care Administrator you will be the first point of contact for supporters, partner organisations, media representatives and others who get in touch with CSW in person, by phone or email. We are looking for a warm, friendly person who loves people and is also highly organised.
Key Responsibilities (full responsibilities listed in the application pack):
- Act as the first port of call for all enquiries.
- Oversee the smooth running of reception, including receiving visitors and processing deliveries.
- Respond to telephone enquiries, ensuring that requests are followed up within a reasonable timeframe or passed on to the relevant person.
- Take and process donations over the phone.
- Update supporter records on our supporter database, including changing contact details, processing unsubscribes, entering supporter campaign actions.
Essential Criteria (full criteria listed in the application pack):
- A minimum of two years’ experience in a customer/ supporter facing role within the commercial, public or third sector.
- GCSE grade C or above in English and Maths, or equivalent.
- Experience of providing administrative support within an office environment.
- Experience of using a CRM or database to capture individuals’ details and contact.
- Experience of working cross-departmentally and with people across all levels of an organisation.
The client requests no contact from agencies or media sales.
We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- Sympathy with the Christian faith.
- At least one year’s experience as a church or cathedral verger or in a similar role.
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
- Willing to work alone.
- Good administrative and IT skills.
- Good understanding of the importance of security, maintenance and health and safety.
- Good social and communication skills.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
- Ability to work flexibly over seven days and evenings including holiday periods.
Desirable experience
- A communicant member of the Church of England.
- Previous experience in a liturgical capacity.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
- Experience of caretaking duties.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity.
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
- Employer pension contributions of 7.5%
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.00 Monday 6 May 2024
Interviews will be held week commencing 15 May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.
The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Administration and Liaison Officer you will be the primary point of contact and the face of the Rugby foodbank for all stakeholders. You will need to have excellent administration and communication skills as you will be our contact point for volunteers, clients, voucher issuing agencies, food and financial donors. In partnership with the Service Delivery Manager, you will guide the development of the foodbank project including its material resources, financial assets, reputation, partnerships and volunteer body.
Your key skills will be effective communication and the ability to work with all types of people from every kind of background. You will engage with volunteers, clients, Trustees and external agencies such as statutory agencies, churches, schools and businesses to maximise engagement. You will need to be a flexible team member with the ability to balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team.
Our stakeholders are primarily our volunteers, clients, voucher issuing agencies including statutory and community groups, food and financial donors from the community including churches and other faith groups, schools, other charities and businesses, our Trustees and staff.
Our Values: Compassion, Respect, Integrity, Faith and Community
At Hope4, (operating via the Hope Centre and Rugby foodbank), we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions and as a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 6000 food parcels at our Foodbank. Our staff and more than 80 volunteers are crucial to making this happen. Rugby foodbank is part of the Trussell Trust network of foodbank and operates within their operating model. The charity is founded on Christian principles and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
For more details see the full job description and person specification.
The client requests no contact from agencies or media sales.
Saint Paul’s Hammersmith – Community Pastor Job Description
Job Title Community Pastor
Responsible to Senior Pastor
Liaises with Saint Paul’s staff and congregation, external organisations, community and council bodies, Café team, and the public.
Work Location Saint Paul’s Hammersmith
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdon come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
The successful candidate will approach the role of Community Pastor with a clear passion and understanding of the theory of change that sits behind our vision. We wholeheartedly believe that as people encounter God, they will then be transformed and able to awaken the city through the power of His Spirit at work in them. Therefore, we intend for all our City Transformation work to help give people access to an encounter with God. This will happen in several ways, and most commonly we expect that the love, kindness and grace demonstrated in and through our various initiatives will provoke an interest in encountering God whatever background or context a person is coming from.
Overall Purpose of Role
In your role as Community Pastor, you will lead, innovate, and add momentum and direction to all of our local Community Outreach work at Saint Paul’s Hammersmith. You will strategically represent the church with external stakeholders, help to create key partnerships within the community, whilst building and empowering a dynamic and vibrant volunteer culture within the Saint Paul’s congregation.
You will oversee our Community Café and lead on all our community outreach programmes across Hammersmith, including our Community Hub, Café Concert and Love Christmas Project.
We are looking for someone with a proven track record in building volunteer teams, supporting key leaders and the ability to develop collaborative relationships with external organisations, charities and grant making bodies. You will enjoy the challenge and opportunity of a fast-paced environment, where teamwork is essential but where individual skills and distributed leadership are also required.
You will also be an ambassador for Love Your Neighbour (LYN) which is part of a national movement of churches collaborating in local communities, alongside people of all faiths and none to support individuals and families in need. This will involve being part of the LYN Hub Accelerator Programme, to help Saint Paul’s refine our vision and impact in this area of social transformation.
Key Responsibilities
- Effective coordination of our City Transformation ministry.
- Ensuring that our projects are meeting the needs of our community.
- Reaching out to those in crisis to help people access places of care, both inside and outside of Saint Paul’s, and helping people access programmes that address the root cause of crisis.
- Co-ordinating and implementing our vision to become a Love Your Neighbour hub that makes a long-term impact through social transformation and helping to implement our 5-year strategy for Social Transformation.
- Oversight of our Saint Paul’s Community Café and vision and strategy on scaling the café.
- Acting as an ambassador for and developing relationships with our partner charities, Spear and Crosslight to ensure that their ministries are well supported and integrated into the life of Saint Paul’s.
- With the support of our Operations Manager and using existing Love Your Neighbour impact measurement systems, collecting data and carrying out regular impact measurement to create reports for church leadership, PCC and funding partners.
- Key Lead and point person for Adult Safeguarding and sitting on the Saint Paul’s Safeguarding Team.
- Termly line-management and connection with our volunteer chaplains, chaplain to St Vincents Care Home, and chaplain to St Paul’s Primary School.
- Recruiting, training, supporting, and investing in a volunteer team to enable wide participation in our City Transformation ministry.
- Networking and building relationships with charitable organisations, churches, public sector organisations and other key stakeholders.
- Maximising opportunities for all ministry areas within the church to be involved in social transformation ministry.
- Responsibility for identifying and following through with grant applications and reporting.
You will also oversee the existing social action projects run by Saint Paul’s, namely;
Cafe Concerts
Our monthly Cafe Concerts were established in the Spring of 2023, aimed at creating a uniquely multi-generational open door for the local community to enjoy a morning of world-class music, coffee, cake, and a warm welcome. We now regularly host between 60-70 people, including local asylum seekers, residents from St Vincents care home, all alongside our growing Stay and Play community of Mums and Toddlers who join the Cafe Concert.
Community Hub
The Community Hub was created in 2023 to support those who are experiencing loneliness. There is a hot meal provided, as well as kids activities and lots of space for conversation. There have been seven Community Hubs in 2023, with over 500 guests (including many asylum seekers based in local hotels) and a 30-person volunteer team. We have supported in a variety of ways, including writing references, providing clothes and most importantly, forming friendships with people.
Love Christmas
In December 2023, we partnered with Love Christmas to pack and deliver more than 720 Bags of Kindness to our local community, with the help of 30 volunteers. The combination of donations raised from within our congregation, and match funding from Love Your Neighbour enabled us to show practical love and care to some of the most vulnerable in our local area. You will be responsible for overseeing and developing this project.
You will also helping to establish new initiatives as the need arises, in collaboration with the Senior Team. This might include a breakfast club for children at our local school, Kids Matter, and Recovery Groups/ courses that will have a missional outworking and community focus.
Essential Skills, Knowledge and Experience
You will be flexible and able to work dynamically to respond to needs as they arise whilst keeping a strategic eye on upcoming opportunities and challenges. You will use your experience in social action to review the needs of your community and offer tailor-made services in response to them, it will involve partnering with others in the community and being entrepreneurial and forward thinking in how to tackle the issue of poverty and local need.
· Active engagement in Saint Paul’s Hammersmith church life/community.
· Excellent communication skills both written and oral
· Understanding of and alignment with the Saint Paul’s vision and the associated ministries.
· The ability to develop positive and professional relationships - internally and with third parties.
· Personal maturity, wisdom, and discretion – acts with integrity and models Christ-like values.
· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.
· Customer-facing skills, dealing confidently with a diverse range of clients and visitors.
· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints and/or challenging requests.
· Strong attention to detail.
· Ability to multi-task and prioritise using excellent time-management skills.
· Intermediate skills in IT and MS Office suite, database applications, calendar management etc.
· Active listening skills and ability to understand employee needs in a sensitive manner.
Working Requirements
- Proof of right to work in the UK according to UK Legislation.
- Days of work: 35 hours per week, Sunday – Thursday, with some occasional evening and Saturday working as required (TOIL given).
- Work hours: 9:30 am – 5:30 pm with a one-hour unpaid lunch break. Flexible working on Sundays to accommodate various services.
Key church services and events
· Key church events: Annual Parochial Church Meeting, Church Weekend, and some evening events.
· Easter and Christmas services.
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
Package
· Annual salary of £28k – £32k depending on experience.
· 25 days of annual leave plus bank holidays
· Employer pension contribution
· Annual staff retreat at an offsite location.
· Important note: Many roles require candidates to be DBS checked (Disclosure and Barring Service Certificate) up to the appropriate level as a condition of employment.
Applications close at 5pm on Wednesday 8th May, with Interviews being held on Wednesday 15th May
The client requests no contact from agencies or media sales.
We are looking for an experienced CEO or senior charity manager, able to manage the business functions of a charity that is just starting out. You will have a proven track record of managing a small, prosocial organisation and setting up the systems necessary for success. You will have skills to work strategically, have business management skills, be able to lead and grow a team and work relationally.
As CEO an important goal will be to put the charity on a firm foundation for long-term sustainability. You will work with our fundraising consultant to ensure a steady income stream of core funding, ensuring financial stability for employees and building partnerships with local organisations to maximise impact and sustainability through collaborative work and partnership bids. This requires considerable, skilled networking and relationship-building, both within the Church’s Community Hub, with our existing partner VCFSE organisations and in the wider sector, including local Councils, PCNs and the ICB.
You will also be principally responsible for the organisation’s HR function, risk and compliance, as well as its monitoring and evaluation of impact (for quality assurance and fundraising purposes). This means ensuring best practice is observed and maintained in these and related areas, including line management, service policy, financial management, safeguarding and data privacy.
Knowledge and/or lived experience of mental health difficulties and the relevant support services/treatment modalities is essential; experience working within the mental health sector is highly desirable. We are seeking someone who is passionate about mental health and views this role as an exciting, long-term opportunity to make a significant difference to the lives of thousands of adults in Birmingham. The post holder will live and champion our unique model of community mental health provision, our vision and values, rooted in the service’s Christian ethos as part of St Germain's holistic mission and ministry to its community.
You will report to St Germain’s Wellbeing Board of Trustees.
Please submit a full CV with covering letter explaining the fit between your skills and experience and this post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yeldall Manor is a recovery centre, supporting men with addiction problems to heal, transform and thrive. We are a healing community with a holistic approach and Christian foundation. We are situated in the countryside near Reading.
If you have catering skills, certification in food safety and hygiene (or willingness to gain this), and the ability to encourage, motivate and challenge, you could be the person we are looking for to join our friendly staff team.
As a cook, alongside the existing post-holders, you would take responsibility for the day-to-day running of the kitchen, working together with our residents themselves to provide lunch (up to 50 people) and dinner (up to 25 people). We are looking for someone who can work approximately one in two weekends and occasional weekdays. No evenings.
This rewarding role includes:
· Ensuring that nutritious meals are provided, and that food hygiene and Health and Safety protocols are adhered to
· Supervising residents allocated to the kitchen, providing meaningful and positive work for them
· Supporting residents by interacting with them and encouraging them in their recovery and Christian faith
Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian (in accordance with Schedule 9 of the Equality Act 2010). This position is subject to a satisfactory criminal records check or enhanced DBS check. If you are in recovery, a minimum of two years’ demonstrable clean time is required.
Yeldall wants all those affected by addiction to heal, transform and thrive.
The client requests no contact from agencies or media sales.