Public Facing Jobs
F2F Fundraising Performance Coach
Salary: £30,000 + Car Cash Allowance
Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.
Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location.
Full UK Vaild Driving License Essential
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.
Key Accountabilities:
- Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
- Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
- Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
- Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
- Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
- Identify training requirements and deliver on and off field training and coaching to grow income.
- Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
- Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
- Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
- Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
- Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
- Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
- Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
- Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.
Knowledge, Experience & Skills:
- Driver’s License is essential (requirement for Business insurance)
- Performance management and coaching qualifications are desirable.
- Training qualifications are desirable.
- Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
- Significant experience of working in face-to-face fundraising industry.
- Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
- Experience of increasing income through performance coaching of fundraisers.
- Experience of interviewing and recruiting fundraisers.
- Experience of training and developing fundraisers.
- Experience of mystery shopping and leading on delivering performance incentives.
- Ability to work to self-managed targets.
- Ability to be adaptable and flexible to support a geographical region of the network.
- Quick and agile approach to reacting to problems or challenges.
- Confidence to approach the public, storytelling and making an ask for funding.
- Ability to use IT systems, such as an I-pad and contactless devices proficiently.
- Good writing and IT skills to support the analysis of performance management.
DBS
As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.
A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.
The client requests no contact from agencies or media sales.
One of the UK’s biggest charities, the Canal & River Trust looks after, and brings to life, 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions every day.
We are looking for a Volunteering Leader to be based with our London South East Operations Team (E14 9ST)
Our Volunteer Leaders:
- plan and deliver a wide range of volunteer activities and events, assist operational teams in their task management of volunteering activities and liaise with volunteers, volunteer groups and supervisors.
- deliver day-to-day works in Operations & Environment, such as general maintenance & repair work. This will include operating waterway control structures (further training will be provided) and tow path repair/cleaning.
You will be required to work an annualised hour’s system which includes working a rota system including some statutory holidays, weekends and an 'on call' system.
It's a diverse and rewarding role through which you can make a real difference on our waterways and within our communities by collaborating with colleagues, stakeholders and volunteers to bring volunteering efforts to life.
Occasionally you may also be required to work in other areas of the region to support delivery of London & South East operations team projects.
Location and coverage
Reporting to the base in Docklands.
Occasionally you may also be required to work in other areas of the South East.
Knowledge, Skills/Qualifications & Experience
Your first 6 months in role:
- Help to identify the tasks where volunteers could help the team. Work with the team to understand the roles.
- Review the skills required against our existing volunteers and look to recruit new volunteers.
- Help to embed the volunteers within the team, train and assist the Task Managers to manage volunteers.
- Identify the skills and role for a Lead Volunteer and help to recruit, train and embed a Lead Volunteer(s) within the team.
- Induct and lead the volunteers and help to develop the volunteer role within the team.
Key accountabilities:
- Provide support to the Asset Management Team in the recruitment and selection of Volunteers.
- Support and advice the Task Manager in the management of volunteers.
- Liaise with the wider volunteering team within the Regions to understand the skills of available within the existing volunteer population and how this could assist the Asset Management Team.
- Liaison with volunteers and volunteer groups to understand their current capabilities and aspirations. Match these skills to the volunteering opportunities within Asset Management and advice on how to best meet the objectives of both parties.
- Assist in the preparation of the volunteer requirements for the Asset Management Team.
- Assist in the development of lead volunteers for the team.
- Management of volunteers in the delivery of works to ensure they are completed safely and to the correct quality, whilst maintaining volunteer satisfaction.
- Co-ordination of staff, vehicles and equipment for the efficient delivery of volunteer works.
- Co-ordination of training for volunteers to maintain and improve skills levels necessary to carry out works with Asset Management.
- Promotion of a strong safety culture to ensure all works are completed with safety as a priority thereby ensuring the wellbeing of staff, volunteers and customers.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills
It is essential that our new team members can settle in and enjoy the varied work we perform, so you really must love physical outdoor work all year around, and have a genuine appreciation for respecting the needs of nature, environment and our millions of waterway visitors. Our waterways are not just for short visits by day users or holidaymakers, thousands of community members live on our boats all year and you will be playing a role in caring for their home, their space.
It is also essential that you are comfortable dealing with the public, and can respond to the unexpected with thought, care, respect and a positive practical approach. Knowledge of the Trust’s volunteer management system and process is preferable.
You might have practical skills and many years of working experience to offer, or you may just be starting out in your career and looking for a role which calls on your practical nature. You don't need to be an expert in any field, but you will be able to demonstrate that you hold the values and behaviours that ensure our customers and visitors know we care.
Technical:
- NVQ Level 3 or BTEC Level 3 in an appropriate subject or equivalent previous experience, desirable.
- Basic literacy and numeracy skills
- Proven experience of working with and leading volunteers.
- Proven experience of delivering works to time, specification and budget.
- Some experience in customer service.
- Basic IT skills - comfortable with modern handheld mobile devices for making calls, inputting information, and use of mobile applications etc.
- Valid UK driving licence is essential.
General:
- Good communicator and have excellent customer service awareness.
- You will demonstrate great care in the quality and standard of your work.
- You will be a good communicator and have excellent customer service awareness - you will be the face of the Canal & River Trust on our waterways and will handle all communication with respect.
- Experience working in a relevant environment - paid work or as a volunteer (outdoors related, environmental related, customer service etc).
- Can work alone on occasions, however thrives as part of a team to deliver a common goal.
It is important that you really love to work with others and get things done through others to succeed in this role. Building and maintaining strong professional relationships is also important and an ability to adapt to diverse approaches and needs of those we work - colleagues and volunteers alike.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
In partnership with Bridge Community Church, we are looking for coaches to work in the Spear centre to deliver the Spear Programme to 16-24 year olds, equipping and empowering them to overcome the barriers they face and turn their lives around.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic, one-year opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Christian Leadership Skills
- Social Impact Experience
- Excellent coaching capability
- Management skills and career progression
Working requirements, salary & benefits
- Salary: from £22,000
- Full-time, Monday to Friday, 9.30am - 5.30pm. 28 days annual leave (including Christmas gift days)
- One year fixed term contract; we aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
- Occasional evening working required (for events such as termly Spear Celebration evenings)
- There is a requirement to become part of Bridge Community Church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential)
- We offer an Employee Assistance Programme (a confidential support service for staff) as well as the option to take advantage of Give as you Earn (GAYE)
- A DBS check will be requested in the event of a job offer
The client requests no contact from agencies or media sales.
Programme Coordinator – South West
Employment Type: Full time, 5 days a week
Location: Hybrid - Bristol, UK
Salary: £28,000 - £35,500 Per annum
Team: Activation Team
Seniority: Mid-level
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working, and offer staff a health plan.
Role Summary
The Programme Coordinator (South-West) is a key point of contact for the Into Film Programme in England and delivers Into Film’s Programmes and projects both face to face and online with a bespoke approach for the south west.
Due to the nature of the role, occasional weekend and extended working hours are required, along with regular travel to designated regions and occasional travel elsewhere in the UK.
Main Responsibilities:
- To deliver various elements of the new Into Film programme in the south west including, but not limited to, CPD/training for teachers at all career stages, events, conferences, round tables, Teachmeet style gatherings and teacher panels both online and face to face
- To develop, sustain and be the local point of contact for schools, partners, individuals and organisations that add value or are users of the Into Film programme including a focus on EEDI and how Into Film can specifically, positively reach and include those who are underserved and underrepresented.
- To feed into and then deliver the plans in England across the programme (including Teaching with Film, Careers and Progression and Young Creatives (plus Into Film Festival, Into Film Awards and additionally funded programmes, as needed)
- To work with all departments at Into Film to ensure a joined-up approach and delivery of set outcomes, KPIs whilst adhering to budgets and deadlines
- To ensure reach across the south west and to feed into UK wide work and awareness of Into Film Programmes responding where possible to local needs
- Activation and delivery of the programme across the south west including feeding relevant regional content into email campaigns and managing the regional social media account.
- Managing local partnerships and relationships with individuals and organisations
- Utilise CRM to input and analyse data, creating dashboards and reports.
- Feeding into fundraising proposals and assessing the activity needed to achieve outcomes when planning a project.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources
- Contribute to the regular monitoring and evaluation of the Into Film’s work
- Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy
- Any other reasonable duties assigned by Into Film
Person Specification:
Minimum Requirements:
- Experience in activating and delivering a programme of activity within an educational context including training for teachers, workshops, events and panels.
- Knowledge of the south west landscape including English education policy and curriculum, and the screen industries.
- Ability and experience in activating and delivering other funded work including, but not limited to, Into Film Festival, Into Film Awards and other additionally funded work as it arises.
- Experience of starting, sustaining and managing relationships and partnerships with individuals and organisations locally and sometimes nationally.
- Experience of successfully delivering projects on budget and on time.
- Ability to work across a variety of strands within programmes.
- Ability to work with and agree work plans across departments in Into Film to ensure KPIs, targets and agreed outcomes are met.
- Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
- Experience and knowledge of project planning liaising across different departments delivering to time and both managing expectations and achieving the necessary buy-in from industry.
- Awareness of the process of fundraising and feeding key information and research into successful applications.
- Experience of using CRM/Salesforce is desirable.
Closing date: 9:00am, 22nd April 2024 BST
Interested?
If you would like to find out more, please click the apply button. You will be directed to our application portal to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
The post holder will be an active member of our programmes team and will work across our portfolio of programmes, particularly focusing on our Parental Engagement Programme.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Community Support Specialist
Hours: Full Time 37.5 & Part-Time 22.5 Hours per week 2 x roles available please select the role you're applying for on the application form.
Contract: Fixed until 31/03/2028
Location: HP13 6LA
Salary: £24,500 (pro rata)
Closing date: 04th April
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
To support the efficient and effective delivery of the Sexual Health Promotion & Community HIV Prevention Service to reduce STI and HIV prevalence, lower transmission rates, lower incidence of late HIV diagnosis and to reduce rates of under-18 conception. To engage with and develop a positive presence in none mainstream settings such as night economy venues and public sex environments, in order that key messages and direct delivery are accessible to specific beneficiary groups. Responsible for developing and maintaining effective blended outreach interventions, collaborative working partnerships with community organisations, community businesses and community champions in order to ensure the target beneficiary groups are benefiting from good sexual and reproductive health education, support and services. To work with a a wide range of target beneficiary groups including (but not limited to…) LGBTQ communities, MSM, Black Africans and other BAME populations, refugees and those with learning difficulties.
To learn more about the role and person specification please read the attached role specification' which can be found on the application form.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
YOUTH MENTORING PRACTITIONER vacancies
2 based in OASIS HUB HADLEY,
1 based in OASIS CROYDON,
1 based in OASIS HUB WATERLOO
HOURS RANGE FROM 28 – 40 PER WEEK
24 MONTH FIXED TERM CONTRACT
SALARY: £28,536 based on 40 hours per week (Including London Weighting)
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make the community a better place?
Oasis Community Partnerships are looking for four special, talented, and adaptable people to help us strengthen and sustain our youth mentoring programme.
Each Youth Mentoring Practitioner’s primary purpose is to develop and deliver quality and safe 1-2-1 and small group mentoring for young people.
We are looking for people who:
· Have recent and proven experience with inner city young people.
· Can co-develop and co-deliver inclusive and supportive programmes with young people.
· Are comfortable working on their own or in a team.
· Can enable us to improve our service and opportunities for young people.
Do you have the character, chemistry & competency we are looking for? Great – read on.
We actively encourage applications from people of all ethnic backgrounds and minority, and underrepresented groups.
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details.
Your Supporting Statement should be a minimum of one A4 page addressing the following question:
Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.
Deadline for submitting your CV and Supporting Statement is midday Friday 5th April 2024.
Interviews will take place 17th April 2024.
If you’ve not heard from Oasis by 12th April 2024 – on this occasion you were not shortlisted.
Please visit the Oasis Charity Jobs website for further details
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:
- Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
| 37.5 Hours per week, Part time may be considered | YMCA City Gateway Office/Black Country Wide
Are you an experienced regional manager, passionate about early years education and quality assurance? Do you have experience of multi-site operational management or are you looking for the next step in your career? If so, YMCA Black Country Group wants you!
What You'll Do:
• Actively lead a team of Nursery Managers to ensure excellence in early years education, being a visible role model for quality and best practise.
• Serve as the key point of contact for Ofsted, maintaining compliance with regulatory standards.
• Support Nursery Managers to maximise income working alongside our internal finance team.
• Maintain partnerships with stakeholders to drive business growth and development.
• Adopt the YMCA’s bespoke curriculum and pedagogy, enabling our children and families to belong, contribute and thrive.
What You'll Bring:
• Senior management experience in an early-years setting.
• Strong financial acumen and strategic thinking skills.
• Excellent communication and interpersonal abilities.
• Personal commitment to the Christian faith, and practical expression of that faith in a professional context*
Benefits
The successful applicant will also receive:
· 24/7 Confidential Employee Assistance Programme (EAP)
· Cycle to work scheme
· Access to our IMHR Plus online portal, offering discounts at major brands and retailers
· SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
· Life Assurance scheme
And much more! Please refer to recruitment pack or job description for full details.
It is a requirement that the successful applicant will complete an enhanced DBS check before taking up the role.
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Equality, Diversity and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.
* A Genuine Occupational Requirement in accordance with the Equalities Act 2010
Please read the Job Description / Person Specification before submitting your application. Many thanks for your interest.
The client requests no contact from agencies or media sales.