Quality Manager Jobs in Norwich, Norfolk
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK are recruiting for a part-time Lead Quality Assessor (21 hours per week) to undertake assessments of the quality of Information, Signposting and Social Welfare Advice that is provided by Age UK Network Partners (local Age UKs; local Age Cymru Partners; Age Cymru; Age Scotland; Age NI; and Age UK); and ensure consistency in how our quality standards are assessed across the wider assessment team.
In this role you will:
* Carry out assessments on the quality of Information, Signposting and Social Welfare Advice delivered by Age UK and its Network Partners across the UK through a range of services (e.g. traditional I&A service, social prescribing, LPA etc), assessing how well each Partner is delivering against the relevant requirements of the Age UK Network Quality Assurance Framework.
* Provide written reports for Age UK Network Partners in the required format, using your expert skills and knowledge to identify how well they have met the standard - identifying areas of strength, areas of non-compliance and suggestions for improvement.
* Support the process of quality assessment and continuous improvement of services where Age UK Information, Signposting and Social Welfare Advice is given, including, * moderating reports - with responsibility for ensuring that assessors are applying the standard fairly and there is consistency between the assessors; * reviewing self-assessments - liaising with Network Partners to give feedback on how well they are meeting the standards; * following up on Corrective Action - working with our Service Quality Advisors to review submitted evidence and the adequacy of corrective action taken by Network Partners, in response to their assessment findings. * signing off Corrective Action Reports and providing formal feedback to Network Partner Managers and CEOs.
* Work with the Quality Team to ensure consistency across the assessor team, by taking a lead role in assessor training / consistency days, using these to share learning, provide updates and instruction.
* Contribute to the on-going development of the wider Age UK Quality Framework by providing feedback on any Information and Advice related quality programmes.
The post holder is required to travel to a range of locations for assessments and for meetings at the London Office which may involve overnight stays. (Although the majority of work is currently online using MS Teams, national travel is likely in future).
Applicants must have ability to access a computer, confidential workspace, key advice texts and be able to work online.
Must haves:
* Extensive and relevant experience in an advice service, with knowledge of key advice issues affecting older people in at least two of the following areas of social welfare law: welfare benefits, community care, housing.
* Knowledge and understanding of good practice in managing and delivering Information, Signposting and Social Welfare Advice services.
* Demonstrable experience of supervision of advice work. Demonstrable experience of maintaining effective case recording systems and procedures, ideally electronic.
* Effective communication skills with a range of audiences, both interpersonal skills and the ability to write and proof-read effective reports for external stakeholders.
* Ability to make rigorous, fair and impartial assessments against quality benchmarks for Information, Signposting and Social Welfare Advice services.
* Excellent organisational skills, including the ability to manage workload and prioritise.
* Good time management skills, and the ability to meet deadlines.
* Understanding of the issues affecting older people seeking advice.
* Good IT skills including an ability to use Microsoft Office, and online systems for bookings, assessing case records.
* Clear understanding of the principles of confidentiality and data protection.
* Knowledge and understanding of the equality and diversity issues affecting the delivery of Information, Signposting and Social Welfare Advice services.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
The client requests no contact from agencies or media sales.
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
The Canal and River Trust is committed to growing its fundraised income and has developed ambitious targets for fundraising over the coming years. Currently seeking a Philanthropy Manager. The Philanthropy Manager is an exciting role within the Philanthropy & Partnerships team which will identify, cultivate and maximise relationships with Major Donors and Family Foundations through research, networking, events, proposals, and excellent stewardship. Securing philanthropic income against target to further the work of the Canal & River Trust.
Knowledge, Skills/Qualifications & Experience
- Identify, cultivate and develop a portfolio of Major Donor and Family Foundation prospects.
- Meet or exceed fundraising targets each year.
- Develop high quality funding proposals, applications and reports for submission to prospects and donors.
- Support the development of the new Major Donor fundraising programme, taking a proactive approach to networking, and cultivating new cold contacts and prospects.
- Support the development and delivery of the Stewardship and Events programme and other Philanthropy processes.
- Depending on experience, may be involved in developing the US fundraising strategy with the support of the Senior Philanthropy Manager, Head of P&P and Director of Fundraising.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Experience & Knowledge
- Proven experience of philanthropy fundraising with a track record of initiating new philanthropic relationships.
- Successful track record of meeting or exceeding income targets.
- Experience of identifying and cultivating cold prospects.
- Experience of deepening donor relationships and growing philanthropic giving year on year.
- Thorough knowledge of legal, financial and ethical considerations related to fundraising from Major Donors and Family Foundations.
- Experience of developing high quality proposals and stewardship reports for prospects and donors.
- Experience of effectively using a CRM system for fundraising.
- Experience of fundraising in the Heritage or Environment sector is desirable.
Skills & Personal qualities
- Excellent communication and interpersonal skills.
- Excellent verbal and written presentation abilities and strong attention to detail.
- Strong relationship building skills with the ability to influence at a senior level.
- Motivated by the cause of the Canal & River Trust.
- Ability to understand, interpret and craft complex information into compelling cases for support.
- Ability to manage own workload and prioritise multiple tasks, work under pressure and within tight deadlines.
- Positive team player with a professional, solution focused attitude.
- IT literate and numerate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join an award-winning charity and passionate team dedicated to ensuring the country’s most vulnerable young people are defined by their talent and never their circumstances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.
We are looking for a Volunteer Recruitment Manager with a solid knowledge of Ealing and West London more generally, to focus on recruiting mentors both out in the community and through forming pioneering partnerships with key public and private sector organisations. You will work closely with our Volunteer Recruitment Managers in Hertfordshire and Surrey and provide ongoing support for each and every one of our mentors, establishing a deeply personal service that inspires every volunteer and organisation to feel a hugely valued part of the MCR family and cause.
Key responsibilities:
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Recruit high-quality volunteer mentors to reach the required targets both through engagement in the community and with organisations
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Communicate the charity's purpose and need, developing purposeful relationships with prospective mentors and organisations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
Recruiting volunteer mentors from West London for schools in these areas, applicants with a strong local knowledge will be at a tremendous advantage. Ideally this role would be full time but we will consider part time 3-4 days a week.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.
As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.
You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you want to make a real difference to the experiences of women and birthing people in maternity care, by increasing understanding of the law amongst healthcare professionals and those who manage and regulate maternity care, please read on and download our recruitment pack.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a complete disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our new ten-year strategic framework here Strategy - Birthrights
About the role:
This is a maternity cover opportunity for a valued role in our Senior Leadership Team. This position is critical to our work in training healthcare professionals to understand how the law applies to practice. You will be delivering our ambitious plans to take our training service to the next level at this critical time, with support of our two brilliant training co-ordinators and a wider team of associate trainers. You will balance overseeing some exciting new projects whilst ensuring quality delivery of our training to meet our income targets.
About You:
We are looking for someone who has the ability to manage an income-generating service, meet the strategic goals of the service, and identify advocacy opportunities towards our ambition for long term and systemic change.
You will be a collaborative and empathetic leader, with experience managing an operational service or team and generating income or managing budgets. You will have experience developing or delivering training and have some understanding of human rights law or the challenges faced by too many women and birthing people in maternity care in the UK.
We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role
The client requests no contact from agencies or media sales.
Who we are
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
This role, based in Scotland (working remotely) , is crucial in driving forward support for, engagement with, and coordination of high-quality and high-impact multi-day work experiences for high-need young people across the UK. Experts in the coordination and delivery of multi-day work experiences, working closely with UK-wide employers and education establishments in Scotland.
The starting salary for this role is £30216, rising to £32706 after a suucessful year in role.
Key Duties / Responsibilities
Strategic purpose:
- Responsible for the end-to-end delivery of Experience opportunities from initial programme scoping with non-income generating employers to securing commitments, monitoring young person applications, programme design and implementation, and employer follow up.
- Nurturing relationships with existing schools and colleges in Scotland and onboarding new establishments
Employer Engagement:
- Responsible for account management of corporate partnerships as agreed by the development team
- Securing commitment from employers to deliver multi-day work experience opportunities.
- Account management for employers throughout their work experience journey.
- Supporting the account management of corporate partners by delivering on their work experience programmes as agreed by the business development team and coordinating with other programme teams to ensure committed delivery takes place.
- Training employers to use SfS products in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom.
- Working closely with Delivery Partners to ensure seamless delivery of work experience opportunities.
- Leading on all employer engagement and meetings with your dedicated accounts.
- Developing and disseminating impact reports to employers at the end of their contract and in line with impact and evaluation framework.
- Working closely with Education team to ensure school engagement in areas of work experience activity and in line with charity’s target areas.
School Engagement:
- Training and supporting users to maximise the opportunity to their students accessing our programmes through our platform
- Delivering training sessions to schools and colleges on our programmes and building on engagement in Scotland.
- Building partnerships as determined by national education strategy to maximise our impact.
- Developing long-standing relationships with school and college contacts to enable engagement in and implementation of our product offer.
- Build a network of educational contacts, ensuring elevated level of customer service and reporting opportunities and feedback to National Education Manager (North)
Delivery:
- Providing best practice guidance and advice on work experience programme set up and content.
- Responsible for delivery and completion of own work experience placements and the operational and administrative activity required.
- Providing cover and support for other Work Experience Managers as required.
- Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Retain our registered schools and colleges in our network and increase engagement levels in all programmes.
- Ensuring all data relating to school and college engagement is accurate, recorded and presented in reports when required.
- Networking to collaboratively build brand awareness of Speakers for Schools across all partners and organisations working in the Education landscape.
- Supporting the wider UK Education Strategy for Speakers for Schools
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
- Ensure safeguarding best practice is enshrined in all organisational activity.
Experience / Knowledge / Skills
Essential
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders from all levels
- Enjoys being part of a team, with a ‘can-do’ attitude and flexibility to help with any tasks the team or management requires support for
- Experience in a similar environment working with a variety of stakeholders
- Has a growth mindset, able to challenge and provide innovative solution
- Clear and concise communicator, capable of producing written content to a professional quality
- Ability to think strategically and can change operational tactics while still meeting larger objectives
- Results-orientated with a strong focus on achieving targets despite constraints and obstacles
- Comfort and experience in working with technology and data management
- Experience using Microsoft Office programmes, including Outlook
Desirable
- Previous experience working with CSR/Educational providers/Youth/Engagement teams is an advantage
- An understanding of the Scottish Education System and a familiarity with careers provision and social mobility challenges within schools and colleges
- Experience of working with educational establishments and familiarity of how schools and colleges operate
- Understanding of best practice in safeguarding and data compliance
- Previous experience of working with Local Authorities and/or DYW and/or SDS
- Knowledge of Salesforce CRM, to track relationships and ensure proper data management
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Speakers for Schools Values
PASSION:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
Who we are?
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary:
Working for the Head of National Business Development, the Business Development Manager will be responsible for securing income-generating corporate partnerships to drive forward engagement across the whole Speakers for Schools proposition.
This role is the engine of growth for the charity: sourcing, engaging, and developing partnerships with employers across the UK. These partnerships will provide opportunities for high-need young people across the UK to access our programmatic interventions while delivering income to support the financial sustainability and growth of the charity.
This crucial role will demand close collaboration and working across all directorates to develop and deliver compelling and successful bids and proposals to potential partners.
This role offers a starting salary of £31362, rising to £33948 after a years successful service.
Key Duties / Responsibilities
Strategic Purpose:
- Developing outreach strategies to secure corporate partnerships in support of the Charity’s aims and goals.
- Meeting income generation targets as determined by the Head of Business Development.
- Responsible for developing and agreeing programmatic design for corporate partners in collaboration with programme and delivery teams.
Engagement:
- Working closely with delivery teams to ensure smooth transition for employer account management.
- Working closely with programme and delivery teams to ensure new partnerships are deliverable.
- Flexibility and a willingness to work innovatively to help with any tasks the team might require support for.
Delivery:
- Holding expertise in how Speakers for Schools programmes and interventions enable and enhance corporate CSR talent pipeline and social mobility.
- Reporting on activity to Head of Business Development.
- Confidently discussing Speakers for Schools and our goals, aims via email communication, virtual meetings, and telephone.
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development
- Ensure that best practice in safeguarding is enshrined in all activity.
- Ensuring consistent and accurate updating of CRM and ensuring proper data management.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Other duties as required, as identified by the Head of Business Development.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Education / Experience / Knowledge
- Experience of business development with a variety of stakeholders and owning, managing and delivering an ambitious commercial target.
- Previous experience working with HR/Recruitment/CSR/Engagement teams is advantageous
- Confident liaising with and managing relationships with stakeholders from all levels
- An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage
- Sociable and confident, experience of building and maintaining relationships with multiple stakeholders
- Confident in delivering presentations and networking/representing the charity at external events
- Proven capability of working through high volumes of work and delivering on targets across varying objectives within delivery
- Experience planning structured programmes that align with both employer and charity objectives
- Experience in working with technology and data management.
- Proficient use of the Salesforce CRM, to track relationships and ensure proper data management
- Clear and concise communicator, capable of producing written content to a professional quality
- Excels at organising their workload and enjoy driving work forward independently
Speakers for Schools Values:
PASSION:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Partner Quality Manager
Location You will be remote working with occasional travel to meetings and events. UK based roles.
Hours - Full Time (hours are flexible to suit the needs of the charity plus meet a work life balance) – Permanent.
Salary £28k - £30k
Are you a great communicator with experience of managing relationships? Are you happy to work in a busy reactive role managing the expectations of our partners? Are you flexible, empathetic and able to deliver great service?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As the Regional Partner Quality Manager, your role is to ensure that the delivery of the partner expectations is met. This will be achieved through strong relationship management and working closely with stakeholders across the organisation. You will be a team player with excellent communication and organisational skills who is looking to work within a growing charity.
Some of the key responsibilities in the role are:
· To manage relationships with Fuel Bank Foundation partners in your region.
· Working with a team of stakeholders across the organisation to ensure the partner experience is delivered to the highest standard.
· You will be the point of escalation for partners, offering full support as and when required.
· To support all partners with training, including in person and online training.
· To monitor the partners, use and produce reports.
· To address all issues before escalation.
· Identifying opportunities to expand our partner network.
· Engage with partners through all lines of communication and also to attend events.
· Performing the administrative tasks required to manage partnerships.
· Be proactive in putting forward continuous improvement ideas.
We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.
An understanding of the energy or this charity sector would be desirable but is not essential.
Plus, experience of working with volunteers would be a strong advantage.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (pro rata) plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
Vacancy Reference: BfN2024/120
Job Title: Programme Quality Manager
Salary: £18.90 per hour
Number of Posts: 1
Type of Contract: Fixed term until March 2026
Start Date: April 2024
Hours of Work: 32 per week
Work Location: Remote with some travel to Service Sites
Responsible to: CEO
Closing Date: 23/04/2024
Proposed Interview Date: w/c 29/04/2024 TBC
Job Information: This is an exciting opportunity for an experienced programme quality professional to make a difference at a charity providing vital services to families across the UK. The Breastfeeding Network (BfN) is a family-friendly employer with an excellent reputation for quality-assured services, evidence-based training and information. The Programme Quality Manager is a member of BfN’s Senior Management Team. You will use your skills and experience in data and management of an experienced, multi-disciplinary team to support your colleagues to continually improve the impact, sustainability, effectiveness and relevance of our work and so to enhance BfN’s ability to influence and secure diverse funding sources. We are a Scottish registered charity making a difference to women and families across the UK.
The client requests no contact from agencies or media sales.
Vacancy Reference: BfN2024/100
Job Title: Funding Manager
Salary: £18.17 per hour
Number of Posts: 1
Type of Contract: Permanent
Start Date: As soon as Possible
Hours of Work: 28 per week
Work Location: Remote with some travel to service sites
Responsible to: Programme Quality Manager
Closing Date: 23/04/2024
Proposed Interview Date: Remote. Dates TBC. As this is a time sensitive appointment BfN will interview whilst the job advertisement is live and retains the right to bring forward the advertising period if a strong candidate is identified.
Job Information:
Are you a whizz at sourcing, writing and pitching successful funding applications to trusts, foundations and other valuable funds? Do you thrive on achieving significant income growth and smashing ambitious targets? Do you want job satisfaction knowing that your work is making a big difference to families across the UK?
It takes a special person to take a strategic and operational lead in generating income for a registered charity like The Breastfeeding Network. We have a vision of all mums and families feeling supported in their feeding choices and able to breastfeed for as long as they choose. We already receive funding from various sources but we know there are even more mums, parents and families out there who need our support; support that needs funding.
If you’re an experienced funding professional who dreams of a family-friendly employer where your work has big impact, then we might be just what you’re looking for. Working with our fabulous service teams and finance colleagues, you will draw on your honed skills and extensive experience in ambitious income generation to secure strategic and core funding from trusts, foundations, legacies, community fundraising activity and beyond. Your work will be essential for ensuring that all families can continue to rely on the services the Breastfeeding Network provides, well into the future.
We are a Scottish registered charity making a difference to women and families across the UK. Our vision is that women and families feel supported in their feeding choices and are able to breastfeed for as long as they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Relate is a household name and the UK’s best-known provider of specialist relationship counselling services. We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community. We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.
This is where you can make a difference to us. As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities. You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.
Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day.
Key Responsibilities
- First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
- You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
- You’ll be able to demonstrate the ability to define and action a go-to-market plan.
- Naturally, we expect first-class demonstrable sales-skills including the ability to:
- Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.
- Develop a pipeline of qualified prospects.
- Negotiate and close deals with a seven-figure value.
- Build and maintain strong relationships with key clients and partners, ensuring their needs are met andexceeded.
- Provide detailed reports on business development activities, including market analysis, sales forecasts, and revenue projections
- Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
- Deputise for the National Partnerships Director at Executive Leadership meetings
- Represent Relate at a range of events to promote the brand and the service offer.
- Contribute to annual budget and strategic planning cycles.
- Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.
Education and Training
- Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
- BA Hons (desirable)
Demonstrable Experience and Knowledge
- Substantial proven experience in business development, b2b sales, or a similar role, in the service and/or not for profit sector
- Track record of securing seven-figure contracts.
- Strong understanding of sales principles and customer service practices.
- Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
- Understanding of market drivers in the EAP/staff benefits sector.
- Strong track record of achieving or exceeding income targets.
Abilities and Skills
- Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
- Ability to think strategically and analytically, with a problem-solving mindset.
- Strong business and financial acumen with the ability to develop comprehensive budgets and business plans
- Entrepreneurial approach with the ability to see and capitalise on opportunities.
- Ability to work independently, with a self-motivated, results-driven approach.
- Able to travel as required with occasional overnight stays.
Personal Qualities
- Driven
- Professional
- Collaborative
- Client led/Person centred.
- Resilient
Terms of Appointment
- Permanent position
- Full time, 35 hours per week (some evening/weekend work may be required)
- 25 days holiday plus bank holidays and 3 days over Christmas period
- c£55,000 oer annum salary
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a dynamic and proactive individual to join our Digital & QA team as a Digital Project Manager. This role will primarily be responsible for project managing the development of Ygam’s new website from concept to handover in addition to some of Ygam’s other planned digital projects.
The ideal candidate will have a demonstrated track record of successfully managing digital projects, from initial briefing to final implementation and review, with a thorough understanding of agile methodologies, values and procedures. Excellent communication and interpersonal skills are essential, as you'll be engaging with internal and external stakeholders throughout the project lifecycle. You should be accurate, organised and able to manage multiple projects concurrently. While you should be capable of working independently, you should also excel in a team environment, fostering collaboration and driving towards shared goals.
Duties will include but not be limited to:
- Lead the process to procure external developers for the online portal and manage the relationship with the appointed developer.
- Maintain the project plan, monitoring progress and ensuring milestones are met.
- Manage relationship with appointed developer.
- Engage and consult with internal and external stakeholders, enabling scoping exercises to capture all required functionality and specifications, and developing risk logs, to ensure the website meets user requirements.
- Anticipate potential issues and dependencies, highlight project risks and develop proactive mitigation plans.
- Manage web development budget.
- Operate within agreed timescales.
- Be collaborative, efficient, analytical with great diligence, ensuring consistent improvement in the quality of our outputs.
- Additional digital projects as identified in line with Ygam Strategy including Safer Gambling training development, working with internal and external stakeholders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced and ambitious individual who can take on the role of Fundraising Partnerships Manager.
Fundraising Partnerships Manager
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £30,000 - £38,000 pro rata per annum depending on experience
Reporting to: Head of Income Generation
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Fundraising Partnerships Manager will be responsible for securing and account managing national corporate partnerships, and national trusts and foundations to help air ambulance charities save even more lives across the UK.
- Provide exceptional account management.
- Develop high quality funding proposals.
- Support new business development, identifying and securing new national partnerships and grants in collaboration with the air ambulance community.
Key Responsibilities
Account Management
- To provide exceptional account management to ensure partners meet agreed income and engagement targets and other key objectives.
- Develop and deliver robust national partnership plans, maximise income generation and provide strategic direction to maximise growth within each account.
- Generate income from national partners - including employee fundraising, sponsorship, and cause related marketing.
- To deliver a calendar of key corporate fundraising events, promoting campaigns to national partners and building engagement with them and their audiences.
- To attend partnership meetings, communicate and deliver presentations to staff at all levels.
- Manage and organise the production of compelling materials for bespoke campaigns and ensure AAUK’s campaigns are integrated into national partnership plans with a particular focus on Air Ambulance Week.
Development Activities
- Support national pipeline research and development for partnerships and grants.
- Through strategic research, identify and prioritise potential national trust and foundations (in collaboration with air ambulance charity members), with the ability to give significant grants through partnership working.
- Creation and development of national fundraising proposals and stewardship reports, applying a creative approach where possible.
- Create engaging assets for applications and compelling pitches, delivering pitch presentations virtually and in person.
- Lead on research and applications for agreed national prospects, building long-term relationships with key contacts at prospective partners.
- Work with air ambulance charity members to identify projects and opportunities for national funding from trusts and foundations.
Benefits
- 36 days annual leave including Bank Holidays FTE
- Access to an employee assistance programme
- Work from home allowance
- Access to the Blue Light Card and Blue Light Events
- Pension contributions
- Development opportunities
Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.
TO APPLY:
If you feel you have the skills and experience we’re looking for, please apply now!
Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Commitment to Diversity & Inclusion:
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
No agencies please.
If you feel you have the skills and experience, we’re looking for, please apply now!
Application is by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.
The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
The client requests no contact from agencies or media sales.
Campaigns Manager
Salary: Salary: £34,237 - £38,325 (depending on experience and with potential for progression)
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most.
Voice 21 is leading the conversation to prioritise oracy within schools and teaching. In July 2023, the Labour party announced its commitment to prioritise oracy and speaking lessons as part of its future mission for education. As a result oracy has become a major talking point, with the topic and Voice 21 appearing on the front pages of the national newspapers and leading discussion on TV and radio.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform young people’s learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output-focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
For more information on why we think you should apply for the role, see the “Why work for us” section at the end of this job description.
Your purpose
This year Voice 21 are recruiting to a newly formed Communications, Campaigns and Public Affairs department to help address these challenges. As Campaigns Manager, you will support the Head of Communications, Campaigns and Public Affairs to make oracy education ordinary, co-ordinating and project managing communications campaigns as well as leading content delivery. In doing so, you will play an integral role in ensuring all children, regardless of their background, find their voice for success in school and in life.
Your responsibilities
● Play a senior role in the Communications, Campaigns and Public Affairs team, as part of the wider Learning, Impact and Influence directorate
Campaigns (70%)
● Responsible for developing and delivering integrated campaigns working closely with Fundraising, Marketing, Customer Service and Service Delivery teams.
● This will include, but is not limited to: growing charity awareness, recruitment and retention, growing our advocacy base and policy change campaigns
● Taking a lead role in development and project management, you will deliver our national campaigns and business as usual communications projects
● Utilising matrix management, you'll bring internal and external teams and freelancers together to oversee all aspects of our campaigns.
● Engaging the entire marketing mix, you'll develop, implement, integrate, and evaluate campaigns across various channels, including PR, digital, advertising, and influencer amplification
● Planning, delivering and leading purposeful and planned communications cycles & campaigns
● Delivering and using implementable insights from analysis and user intelligence
Content and brand (30%)
● Creating, co-creating and commissioning communications materials and content and proactively spotting new opportunities to raise awareness of our work across the sector
● Implementation of the communications strategy and ensuring content constantly delivers against strategic needs
● Spotting reactive opportunities for content creation in line with the communications strategy
What the role might look like:
Within 3 months, you’ll have:
● Become embedded in the organisation’s systems and processes
● Built strong relationships with key members of staff
● Started leading the coordination of communications across the institution
● Contributed to our brand development
● Contributed to our public affairs campaign strategy and delivery
Within 6 months, you’ll have:
● Deliver project management template for campaigns delivery
● Built strong relationships with colleagues from around the organisations including in Fundraising, Marketing, Customer Service and Service Delivery teams
● Make recommendations for improving coordination systems and processes to better grow awareness of oracy and capacity to make policy changes
● Deliver strong analytics and insights systems
From 6 months onwards, we expect for you to be fully embedded in the organisation, delivering sector-leading campaigns and enjoying your working life!
This job is for you if you…
Have experience in these areas
● Project managing campaigns and business as usual from conception to delivery and evaluation
● Matrix managing projects with staff from across various departments
● Co-creating content with staff from various departments and personally creating multi-channel content in multiple formats
● Using analytics and user intelligence to deliver insights which meaningfully shape campaigns
● Strong eye for detail, including in copywriting and proofreading
● Ability to form excellent working relationships, internally & externally
You may also have experience in these areas
● Relevant experience in and a strong understanding of the education sector
● Experience project managing in an organisation with staff with content creation responsibilities dispersed across various teams
Reporting lines
Reporting to: Head of Campaigns, Communications and Public Affairs
Managing: None
Where you’ll work: Remote, with travel to our London office and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based.
Contract: Permanent, subject to successful probation review at 3 months.
The client requests no contact from agencies or media sales.