Reception Assistant Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:
- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people
Personal qualities and experience most suited to this role:
- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)
How much time is involved?
- Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)
What you can expect from us?
- We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses
The client requests no contact from agencies or media sales.
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Reception Helpers help out at least one morning per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- A morning per week: volunteers must commit for at least six months
- Monday-Friday between the hours 9:30am – 1:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.
You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
Main tasks and activities:
· Greeting clients and ensuring that clients are having their immediate needs met;
· Ensuring the reception is well-presented;
· Answering the phone and responding to a wide range of enquiries;
· Maintaining the shared Outlook calendar and co-ordinating room allocations;
· Booking interpreters;
· Ensuring the smooth running of the day-to-day activities;
· General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
· Reception cover when needed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!
As an event volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Follow the leadership and guidance of the event lead, staff member or event organiser.
- Assist in all event activities in a flexible and friendly manner.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Process the sale of merchandise and take donations.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to and report any safeguarding issues or concerns.
What you can expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an office volunteer, you’ll play a vital role supporting our small fundraising team with administrative and office related duties.
In this role, no two days will be the same! You may be inputting data, making telephone calls, packing and sending out letters, counting donations, preparing stock for events or contacting fellow volunteers to fill our events rota.
As a office volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Have an eye for detail and a flexible attitude.
- Have a good understanding of computers (Microsoft Office) or the willingness to learn.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to, and report any safeguarding issues or concerns.
What to expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.
You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.
As a welcome desk volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
- Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
- Address visitor questions and needs both over the phone and face-to-face
- Have good communication skills and be able to work with other volunteers and staff as part of a team
- Have an eye for detail and a flexible attitude
- Have a good understanding of computers (Microsoft Office) or the willingness to learn
- Process payments
- Support various administrative duties
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What you can expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet a network of like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.
You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.
As a collection tin volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
- Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
- Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
- Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
- Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
- Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What to expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.