Job Title: Office Administrator
Department: Executive Team
Basis of Appointment: Full Time (38.5 hours)
Salary £24,120 per annum
Location: London
Changing the world takes passion and dedication
Isn’t it time that your passion and dedication be channelled towards a career and community that genuinely changes lives?
If you...
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want to transform your own life by transforming the lives of others
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crave a career that creates opportunity for others
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desire to make dreams come true for those who never thought it possible
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know that education is the foundation from which we can change the world
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believe that today’s young people can transform tomorrow
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strive for world peace and global sustainability
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dare to dream
...then a career with UWC could be the change you need.
UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our 18 schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. And they stay a “UWC-er” for life, becoming part of a global community of over 60,000 changemakers transforming the lives of others.
Working with us will inspire and challenge you
Driving a mission to make the UWC experience available to tomorrow’s changemakers, irrespective of their background, beliefs and economic means demands colleagues with passion and dedication, and a talent for transformation. Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers.
Are you our new London Office Administrator?
Right now, we are searching for a London Office Administrator.
The Office Administrators at UWC International’s locations in Berlin and London ensure the smooth day to day running of the offices. They are part of the UWC International Executive team. In their role, they support members from across the UWC International team and coordinate with stakeholders from across the UWC movement.
If this sounds like the role to make you leap from bed every day then read on for further details.
UWC International Office
The UWC International Office is the executive arm of UWC International, a UK registered charity, and is situated at the heart of the UWC movement. It is currently located in central London and Berlin.
The UWC International Office collaborates closely with all stakeholders from across the UWC movement, engages the UWC alumni community of more than 60,000 members and serves UWC International’s governance bodies. Responsibilities include global fundraising, global communications, promotion and marketing, supporting the network of over 150 UWC national committees in their daily work and growth, global strategy development and implementation and assisting the UWC schools.
Job Scope, Tasks, and Responsibilities
The Office Administrators at UWC International’s locations in Berlin and London ensure the smooth day to day running of the offices. They are part of the UWC International Executive team. In their role, they support members from across the UWC International team and coordinate with stakeholders from across the UWC movement.
The candidate is expected to engage with the vision and mission of UWC, and work cooperatively with colleagues across the London and Berlin offices, as well as wider constituents to further the mission of the organisation.
As the first contact point for the general public and constituents the candidate will welcome visitors and field questions and issues to be followed up by specialist members of staff. The Office Administrator ensures a professional running of the office, including accounting and other administrative duties. The Office Administrator oversees various office services and provides specific administrative support for Directors and various teams when needed.
This is a ‘hands-on’ position and offers the opportunity to work with colleagues, constituents, suppliers and the wider public.
Key Responsibilities
Office Administration & Support
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Responsibility for overall administrative operations including reception, mail, couriers, stationery, office calendars, kitchen supplies and some data entry
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Responsibility for maintenance of office space and equipment, liaison with support companies (including IT, telephone, internet, printing, and housekeeping), and ensuring that all parts of the office, including archives, filing systems and contracts, are maintained and are accessible, orderly and functional
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Whilst we are working from home, ensuring that the office is secure, and working online is functioning smoothly across the office
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Maintaining accounts and financial support for the office, including petty cash
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Supporting teams with the distribution of publications, conference calls and meetings where necessary
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Maintaining our Zoom online meeting accounts across teams
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Reconciling monthly expenses and credit card statements for directors
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Booking accommodation and travel, and assisting with visas for office staff and others in the UWC movement.
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Coordination of office events including logistics, communications, and arrangements (for example, staff training days)
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Resolving IT queries, including the setting up computers/online accounts for new staff including access to necessary platforms, files and drives.
HR support
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Providing support to the Head of HR in various areas including recruitment, induction, training, sickness and immigration,
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Administration of recruitment which involves placing adverts on various websites, sending invitation letters to job applicants, preparing shortlisting documents, sending rejection letters and responding to queries from potential applicants
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Booking interview dates and meeting rooms for interviews
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Checking applicants work visas when they come to interviews
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Responding to queries and dealing with applications from people who wish to volunteer
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Arranging induction meetings for new staff including carrying out health and safety inductions
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Recording staff sickness on BreatheHR, the HR software, updating online HR forms and staff handbook
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Assisting with the research of policies, staff benefits as and when needed
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Compiling recruitment data for the annual HR report
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Checking and uploading HR invoices for authorisation
First-line Contact for Internal and External Stakeholders
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Answering general phone and email enquiries from the public and fielding issues for follow-up by specialist members of staff
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Welcoming visitors to the office in a professional and friendly manner
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Where appropriate, initiating correspondence with the public directly or on behalf of other members of staff
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Coordinating information between constituents when necessary
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Helpful, professional and friendly service to a multicultural, global community who often do not speak English as their first language
Other responsibilities:
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To be the First Aider and Health and Safety and Fire Warden. (Where necessary training will be provided)
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Other duties in support of departments may be assigned from time to time
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During the office closure to travel to the London office infrequently to collect mail and deal with any issues that may arise
Candidate Profile
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Experience of reception duties and office management
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Experience in Google Suite (Gmail, Drive, Docs and other systems (Excel, Zoom and Slack) would be helpful
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Understanding of IT systems and an interest in working closely with the IT service company and supporting colleagues with IT issues
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Excellent communication skills, both orally and written
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A good eye for detail and a methodical approach to tasks
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Excellent spoken and written English
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A proactive attitude, and the ability to take initiative and work to deadlines under minimal supervision
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Knowledge of languages other than English is desirable but not necessary
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A cooperative attitude with a willingness to support colleagues and constituents
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An interest in UWC’s vision and mission.
It is expected that the job holder will travel to UWC schools and colleges. For that reason a basic DBS check (Disclosure barring statement) or international equivalent will be required before any job offer is made.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the UK Immigration Rules. UWC International might be able to sponsor individuals for work visas. If you need a work visa please make that clear in your application.
Applications Process and Deadline:
Please send your CV and covering letter in English (each of a maximum of 2 pages) that relates your experience to the requirements to email address attached. Please also indicate how you heard about this role.
In your application, please also provide the name, roles and contact details of two referees. We will not contact them without letting you know.
Please note that applications without a cover letter will not be considered.
Deadline for application: 5pm UK time on 24th Jan 2021. The first round of interviews will take place on week commencing 1 Feb 2021.
UWC makes education a force to unite people, nations and cultures for peace and a sustainable future
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The client requests no contact from agencies or media sales.
The company provides a supported living service to single homeless adults who are vulnerable and have support needs, including accommodation.
The role of the Service Administrator will be to provide comprehensive administration support to all teams. This role is to ensure the smooth running of the Company and therefore working with all teams is an essential part of the daily working practice.
Your primary tasks will include the overall responsibility of keeping a record of all service charge payments made by our clients including creating new statements, updating finance statements as well as chasing up and keeping track of any arrears. An assertive but supportive approach will need to be taken when talking to our clients as arrears is a sensitive subject to discuss. You will be making contact via telephone, text messages, emails and letters and will need to keep track of deadlines given for payments to be made.
You will be supporting these clients by keeping on top of their service charge by advising them to set up standing orders. Payment plans may need to be put in place if a client falls behind on payments and also kept track of, so no further payments are missed. It is detrimental if a client falls into large arrears as this could lead to eviction.
You will be required to produce monthly reports/ figures and report any concerns daily.
You will be required to attend regular staff meetings, one to one supervisions with your line manager and attend mandatory training offered by Assisted Accommodation.
Person Specification:
Essential:
- Have good communication skills to converse with clients appropriately.
- Be organised and be able to prioritise your work to meet specific deadlines
- To have a sufficient understanding of both spoken and written English language to be able to effectively record and report as well as adhere to written company policy and procedure.
- Be confident in asserting boundaries
- Have good knowledge and understanding of Microsoft Office systems such as Word, Excel, Outlook and 365, to be willing to learn any new systems that the company decide will make their output more efficient.
- Having the ability to balance assertive telephone mannerism with an empathic approach when communicating with clients in arrears
- To be proactive in creating systems that will improve the running of the service
- Proficient in letter writing, sending and receiving emails and understanding the protocol and regulations set by the GDPR (Data Protection)
- Be able to set up and maintain team calendars and be able to make appointments using the calendar invitation facility.
- Be able to work alone using your initiative and also in a team to attain joint goals
- Be willing to undertake administration tasks that are required by any of the teams and or the Directors.
- Proficient in producing factual and detailed reports.
Desirable:
- Experience in office/business administration/finance – dealing with arrears or debt
- Have some knowledge and experience of supporting people in the community
Role:
- To work within the administration and finance team ensuring that the processes and practices followed, promote the effectiveness and efficiency of the organisation.
- To provide administration support to all the teams and to work with the Directors and Managers as and when requested.
- To work closely with the Administration Manager and Group financial controller on financial admin that must be dealt with sensitively and confidentially.
- To ensure that all client files are maintained with all current finance information filed and accessible at any time. Create, update and archive client finance statements (electronic) and other files as requested by your Manager.
- To conduct client finance statement reviews as instructed
- You will be required from time to time to complete online housing benefit applications for the service users placed in the accommodation. You will work with an experienced member of staff to ensure that you have gained a full understanding of this procedure. You must also be able to pay attention to detail and ensure that any information provided on the application document is correct.
- You will be required to monitor and maintain service charge payments and work with the Finance team to retrieve service charge from clients in arear. Training will be given.
- Write letters using current templates and create new templates as and when required.
- Ensure that important information is passed on to the relevant member of staff
- Provide your manager and or the Directors with records or reports as required
- Provide your manager with service charge figures and or any other reports as they are requested
- Be prepared to work with current systems and create new systems for monitoring or filing documents and or information or statistics.
- To undertake any other task required to ensure that the service provider is efficient.
- On occasion, you may be required to work over your normal working hours to complete a task on a deadline.
This is normally an office-based role, but would start with Working from home as local Covid-19 guidelines are updated.
Assisted Accommodation recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating ... Read more
The client requests no contact from agencies or media sales.
The Grants Administrator with this substantial charitable grant giving foundation has an essential role in supporting grant giving programmes including database input and maintenance, correspondence with applicants and benefiting charities, ensuring that files are up to date and in good order, dealing with enquiries and initial grant applications and maintenance of the Foundation’s website. Please see attachments for further details.
Off The Record Twickenham (OTR) seeks an experienced and skilled Administrator to assist a small staff team in the efficient and effective running of the office and administrative functions at OTR and to support its counselling and information services for young people.
Main responsibilities of the post
- To act as first point of contact for enquiries, including responding sensitively to referrals from young people, their parents/carers, and other agencies, and to ensure the efficient management of the Counselling Waiting List
- To promote OTR’s activities, through website, social media and other digital channels and communications, and to keep OTR’s website relevant, informative and up to date
- To assist the Board of Trustees on matters of governance, and with specific, stand-alone strategic and fundraising projects.
- To provide high quality administrative and secretarial support to the staff team, which will include office management and facilities tasks; to ensure that management information and filing systems are methodical and accessible, and that there is full compliance with the principles of data protection and confidentiality on behalf of all service users
Working Conditions
Office-based in Church Street Twickenham, 5 days per week. Hours to be negotiated but to include some afternoon/early evening work.
There may be an occasional need to provide sessional cover for the counselling sessions.
Off the Record Twickenham (OTR) provides counselling, supported information and sexual health services to young people aged 11 to 24 who l... Read more
We are looking for an experienced immigration and asylum adviser to support refugees and asylum seekers living in Kingston and surrounding areas.
You will be responsible for case work requiring OISC level 2 Immigration and Asylum and Protection (2/3rds of total time) as well as to provide some welfare advice (1/3rd of time).
We are looking for an adviser with a good understanding of immigration, Asylum Support, housing, homelessness and welfare/benefit related issues. Initially you will be working remotely so good IT skills, attention to detail, the ability to work on your own initiative, plan your own workload and problem solve will all be required. Additionally you should be comfortable dealing with clients with multiple and sometimes complex issues.
We have a number of volunteer interpreters, however an ability to speak a second language aligned with our client population (Arabic, Farsi, Korean, Pashto) is also desirable.
Refugee Action Kingston is a well established independent charity supporting refugees and asylum seekers living in Kingston and surrounding areas with funding from a broad base of grants, trusts and the Royal Borough of Kingston. We are a friendly and dedicated team of 16 full and part time staff committed to encouraging our clients to be independent and to integrate into the wider community.
We provide a holistic service offering mental health counselling, support into employment, volunteering and training as well as ESOL classes. In addition we also support a group of Syrian refugees as part of our Vulnerable Person Relocation Scheme (VPRS) programme.
When you apply please include a covering letter explaining why you are most suited to the role, your top 3 priorities when you start and why you want to work with refugees and asylum seekers.
There is a link to our equal opportunities monitoring form within the job description. Please complete this in addition to uploading your CV and covering letter.
Since 1991, Refugee Action Kingston (RAK) has been at the frontline promoting refugee rights and providing direct services to refugees and asyl... Read more
The client requests no contact from agencies or media sales.
Duties and Responsibilities
The Activities Administrator is an important role within the Student Activities team. The role will provide accurate, consistent and innovative administrative support to the Activities team and the 300+ clubs and societies, committees and volunteers the team supports.
The role will put students’ experience at the forefront of everything we do, focusing on providing an excellent level of customer service as a variety of queries are dealt with through our reception service.
Duration of this post is to start in January 2021 for one year in the first instance.
Key Requirements
The requirements of the job include significant administrative experience in a busy environment with the ability to manage day to day workload as well as work as part of a team. The role holder will need to have experience of working on reception with strong interpersonal skills and attention to detail.
The successful candidate will also need to take a proactive approach whilst demonstrating a confident and approachable manner. The role holder will need to be proficient in Microsoft Word, Excel, Outlook, databases and web content management systems. Experience of working in higher education and supervision of casual staff is desirable.
The interview will be held on 11 January 2021.
Administrative Assistant – Theory Examination
Circa £21,500 - £27,500 pa dependent upon experience, plus excellent benefits
London WC1
35 hours per week, full-time
As Administrative Assistant Theory Examination, you will be responsible for providing administrative support for the successful operational delivery of College examinations, along with contributing to the development and implementation of IT systems and processes to enhance the College’s service.
Acting as first point of contact for UK and overseas examination candidates, the Administrative Assistant is an integral role within the Education and Training Division, in which you will provide effective customer service to candidates from application to the delivery of results.
Reporting to the Theory Examination Lead, you will ensure the accurate allocation of candidates to centres, processing of examination and application entries and processing the payments. You will also check, organise and send results to candidates upon completion.
In addition, you will also assist in the development and implementation of improved systems and processes using new and existing technology/software platforms, including the College website, booking system, databases and exam delivery platforms.
Educated to a good standard and with excellent interpersonal skills, you should have substantial administrative and customer service expertise along with the ability to accurately deal with a high volume of critical data and financial records. You should also be a strong team player who is able to multi-task and liaise efficiently and effectively with a wide variety of internal and external stakeholders.
A background in exam administration, education or training, or experience of working in, and supporting the work of, a membership body would be advantageous.
The Administrative Assistant Theory Examination will occasionally be required to travel both inside and outside of London, with overnight stays needed as appropriate. In addition, it may sometimes be necessary to work outside of the core College hours of 9am to 5pm, along with providing occasional weekend support.
The Education and Training Division sets and monitors standards for the training and assessment of doctors working in paediatrics and child health in the UK and overseas. It also sets, monitors and administers the College examinations (MRCPCH and DCH), whilst making recommendations on the training of paediatricians including GMC certification.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
In the current context of COVID-19, the majority of staff are presently working from home.
Closing date: 23:59, 27 January 2021
Interviews: w/c 15 February 2021
The Royal College of Paediatrics and Child Health is responsible for training and examining thousands of paediatricians in the UK and sets stan... Read more
The client requests no contact from agencies or media sales.
Healthwatch City of London are looking for an experienced administrator to work in our team, providing secretariat support to the Board and administrative support to the Engagement and Communications Co-ordinator.
You will take on administrative support in a number of areas including volunteer recruitment and management, project administration and board secretariat function.
You will have had previous experience in working in administration and have a knowledge of health and social care.
You will be ICT literate with experience of creating and managing databases.
Healthwatch City of London (HWCoL) is the Health and Social Care Champion for the residents, workers, and students of the City of London. Our Board and volunteers largely comprise people who live, work or study in the City of London.
We are the independent champion for people who use health and social care services in the City of London. We’re here to make sure that th... Read more
The client requests no contact from agencies or media sales.
We’re looking for a motivated, imaginative and organised human to be the heart and soul of this small team and large community. You would be responsible for innovating and implementing new Covid-safe cycling adventures whilst meeting ambitious fundraising targets to support Choose Love.
Thighs of Steel
Our purpose is to raise money and awareness for refugee-supporting organisations. We do this by running empowering and community building cycle adventure events. To date, we have raised over £450,000 for Choose Love, Europe’s largest donor of grassroots refugee aid, providing emergency support and long term solutions where they are most needed.
Our rides are deliberately uncompetitive, accidentally but proudly feminist, and offer genuine adventure. Our organisation is small, purpose-led and independent. The team consists of two Directors, who will coach you into the role and work together with you on strategy, finances and impact goals. There is also a dedicated team of volunteers within our community who run aspects of the organisation including Comms and the London Cycle Club. With this small team around you, you will be the driving force of the organisation, spending more time working on it than anyone else. Our community of cyclists are so engaged we see them as a wider part of the organisation . With many of our community craving adventure after lockdown, but social distancing necessities reaching into 2021, it is a creative time to join the organisation as new events and adapting existing ones will be the first priority.
Essential responsibilities:
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Inventing: Creating new fundraising cycle adventures, that empower, challenge and are enjoyable for participants. They must also be financially sustainable and add to our purpose, fundraising for Choose Love
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Fundraising: Meeting an ambitious fundraising goal of £150,000 per year for Choose Love.
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Organising: Making the cycle adventures happen on time and to a budget. Recruit and organise training for the core team for the rides. Build a team of volunteers from the community to support you with route planning, booking accommodation, etc
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Community Building: You will be the point of contact for all communication with participants. You’ll be a highly organised and easygoing person that always has time for people on and offline. Community building will include ensuring the Cycle ‘Clubs’ are thriving and led by the community itself as much as possible.
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Partnerships: Collaborating and communicating with our key partner, Choose Love, including regular check-ins about our fundraising progress, comms collaboration and event opportunities. Additionally, building and exploring new partnerships to help us meet our goals.
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Comms: Creating the strategy and delivering content to engage and grow our audience through online and occasionally offline mediums. This includes social media platforms, website building, content creation and designing. Comms strategy will involve working towards building the breadth of our community, in collaboration with Choose Love.
About you
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Experience in an organisational role in the third sector (social enterprise, charity etc)
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Passionate about refugee rights and freedom of movement
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Have an interest in cycling and adventures
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Organised with good attention to detail and comfortable organising online with tools such as Mailchimp, Slack and Google Drive incl Sheets, Docs.
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A good communicator, sociable and able to contribute and encourage a close knit community.
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Good at multitasking a varied workload
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Comfortable being your own boss, taking initiative and responsibility, whilst co-creating a team who collaborate and respect each other.
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Flexible with workload, there may be times in the year where things are busy and other times where it’s a lot quieter, so weekly hours will vary, whilst monthly pay remains at an average of your annual workload.
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You are passionate about helping to create an inclusive, anti-oppressive organisation that treats people with respect and dignity. Considering accessibility in the ways you work, such as in communication and events design
Practical information
Contract: 12 months (possibility of extension depending on funding) with a 6 month probationary period
Salary: £21,000 pro rata, 0.6FTE, therefore pay is £12,600. 28 days of holiday pay are offered, including bank holidays, pro rata. Salary is the London Living Wage.
Hours: 3 days a week on average, if working 7.5 hours a day.
Location: Whilst Covid-19 restrictions make supported group rides impossible, the role can be remote. However once rides are possible you would need to be able to work regularly in Bristol or London, where the majority of our community are. If this wouldn't be possible but you still feel you are right for the role, please do apply and let us know your location and how you think it would work.
Our approach to hiring:
We encourage applications from a wide variety of backgrounds who can drive and inspire change for refugees and displaced people. We particularly welcome applications from Black, Asian and minoritised ethnic candidates, and candidates with disabilities.
We promote equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are happy to talk about flexible working and we promote a workplace where you can be your authentic self and achieve success based only on your merit.
The client requests no contact from agencies or media sales.
This role will suit a candidate who has previous administrative experience either in office management or HR administration. The ideal candidate will have strong written and verbal communication, an excellent eye for detail and strong organisational skills. They will have a positive and flexible approach to their work, demonstrating ability to problem solve.
Key responsibilities
* As and when is needed, to work with the Secretary General's EA and Fundraising team to schedule and support committee, advisory or team meetings
* As and when is needed, to coordinate senior management's diaries
* To manage general mailboxes for the organisation and specific teams
* To be an alternative point of contact for tenants, suppliers and/or trades people
* Ordering of office supplies
* Identifying and following up with general health and safety issues
* Any other duties requested by the Executive Assistant and Office Manager
* Recruitment and onboarding of new staff.
Person specification
* Previous experience of delivering a high standard of administrative support in a busy office environment
* Demonstrable experience of communicating to a broad range of stakeholders using various media (e.g. email, publications, letters)
* Experience of Salesforce or similar data management tool
Closing Date: 9 AM, Thursday 21 st January 2021
Job Title: Admin and Project Support Officer
Salary:£12,000 per annum, 17.5 hours per week (£24,000 FTE)
Length of Contract:12 months, with the possibility of extension
Pension Payment: CommUNITY Barnet will make a pension contribution into a workplace pension scheme
Annual Leave: 28 days per annum, excluding bank holidays (pro rata)
Location: Based in White City W12, with some homeworking
We are seeking to appoint an Admin and Project Support Officer who will bring their enthusiasm for community development and organisational skills to incite lasting change to the W12Together community
W12Together is one of 150 areas around England that is providing an opportunity for local residents to use the £1m that has been allocated to make a massive and lasting positive difference to their communities. They are a Partnership of local residents, bringing together all the local talent, ambitions, skills and energy from individuals, groups and organisation who want to make their area an even better place to live.
Big Local is being managed nationally by Local Trust, which is working with £200m from the Big Lottery Fund and a range of partners providing expert advice and support for residents.
We are looking to appoint a confident self-starter with excellent IT and organisational skills, and the ability to work to set deadlines. You will be responsible for providing all-round administration and project support to both the Partnership board and W12Together staff team. Successful applicants will show a commitment to and understanding of equal opportunities, diversity and safeguarding.
Working under the umbrella of CommUNITY Barnet we can offer you training as appropriate to support your own career development.
The job requires the flexibility to meet the requirements of weekend or evening work.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates
The closing date for applications is Monday 1st February 2021 at 5pm. To apply, please send your CV and covering letter clearing explaining how you meet the criteria set out in the Person Specification.
Interviews will be held in February.
Who is CommUNITY Barnet?
We are the umbrella organisation for the local voluntary and community sector (VCS) in Barnet, and we suppor... Read more
The client requests no contact from agencies or media sales.
Information and Community Engagement Administrator
Compassion in Dying supports people to prepare for the end of life: how to talk about it, plan for it and record their wishes. We have supported more than 56,000 people to consider and record their wishes through our nurse-led information line, digital services and community engagement work.
We know that considering what you want, and recording those wishes, reduces unwanted and invasive treatments being given at the end of life, reduces unnecessary hospital admissions, and makes it more likely that people will receive care aligned with their priorities and goals.
Compassion in Dying is seeking an Information and Community Engagement Administrator to provide vital administrative support for our information line and community engagement work.
The Information and Community Engagement Administrator is a critical member of the team, ensuring that data from Compassion in Dying’s information line and services is captured and processed accurately. The main purpose of this role is to support the information team to provide timely, accurate and personalised responses to its information line callers, as well as collating data which will be used by the team to continuously learn from and improve services.
Ideal candidates for this post must have experience of administrative procedures (particularly use of database/CRM software), excellent attention to detail, and strong organisational and time management skills.
Compassion in Dying is committed to being an equal opportunities employer and we welcome applications regardless of race, religion and belief, age, gender or gender identity, sexual orientation, disability and marital status. Appointment to this role will be subject to an enhanced Disclosure and Barring Service (DBS) check. This will be undertaken once the successful candidate is in receipt of a conditional offer.
Reports To: Senior Information Nurse
Hours: Full time (35 hours per week), Monday – Friday
Contract: Permanent (subject to 6 month probationary period)
Salary: £19,747
Direct Reports: None
Budget Responsibility: None
Main Place of Work: 181 Oxford Street (3rd Floor), London, W1D 2JT.
The building has a small lift which is only accessible from 1st floor landing. There may be a mix of office and home working, depending on government guidance at the time. Once it is safe to do so (due to Coronavirus), it is expected that the post holder will spend more than 50% of their time in the office.
To apply, please submit your CV, cover letter, and equal opportunities monitoring form. Your cover letter must clearly show how you meet the criteria in the person specification, and be no more than two sides of A4.Interviews will be held on Tuesday 26th January.
The client requests no contact from agencies or media sales.
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- providing advice through our help lines and web sites
- campaigning for the changes that people with a learning disability want
About the role:
Do you have a passion for Events Stewardship and want to make a difference to the lives of people with a learning disability?
If you have just answered yes, then we could have the perfect role for you.
Mencap are looking for a hard-working and passionate Events Officer who will play a pivotal part in supporting our fantastic fundraisers to meet their fundraising targets on events such as the Virgin Money London Marathon, Great North Run and Royal Parks Half Marathon. In this varied role, no two days will be the same, you will be involved in marketing events, recruiting and stewarding events participants and will create touchpoints to engage supporters and advise them on how to get the most out of their fundraising.
This role is a full time (37.5 hrs per week) fixed term contract for 12 months. The role will be based at our Centre of Engagement in Central London, but will be home working until we can return to the offices safely.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
About you:
We are looking for someone who is enthusiastic, creative and highly organised to work across challenge events stewarding our fundraising participants. You will be used to managing your own workload and be able to prioritise your time effectively. You will be experienced in stewarding supporters to reach and exceed their fundraising targets and able to personalise their journey with Mencap. You will also have experience of managing, inspiring and engaging staff or volunteers and have excellent communication and interpersonal skills.
We are looking for a passionate, well organised individual who loves to make a difference to the lives of the people we support. You will be highly motivated with an emphasis on taking responsibility to get the job done, no matter what.
Key Skills and Experiences:
- Events Fundraising experience
- Project management experience is highly desirable
- Experience of using a fundraising CRM database
- Dealing with various types of incoming correspondence
- Good overall knowledge of MS Office Suite
(Please see the ‘role profile’ for a more extensive list of responsibilities, experiences and key skills required for this role and the full Job Description and Personal Specification)
Does this sound like the role you have been waiting for…?
Please apply with an up to date CV and complete the covering letter, informing us why you are suitable for this role and why you want to work for Mencap.
The role will close on Friday 22nd Jan 2021 and interview will commence on 2nd & 3rd Feb 2021 via Microsoft Teams.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development
*T&C's apply based on contract
At Depaul UK we currently have an exciting opportunity for a Counselling Administrator to join our London based team. You will join us on a part-time basis and in return, you will receive a salary of £24,174 pension & other benefits.
Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people. We are now looking for locum Project / Support Workers through Accommodation, Floating Support, Family Mediation, Administration, and Nightstop.
We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.
Benefits of joining us as our Counselling Administrator:
- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance
The Counselling Administrator role:
We are currently recruiting for Counselling Administrator to provide administrative support to the counselling service and help with the recruitment and coordination of trainee counsellors.
Responsibilities include processing referrals and assessing suitability for the service, allocating clients to counsellors, responding to queries and keeping accurate records.
What makes the Counselling Administrator role exciting?
- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions
What will ideally support your success as our Counselling Administrator?
- Experience of working in a counselling service or counselling qualification (degree/diploma level)
- Good IT skills and experience in updating databases and analyzing data
- Experience of providing support to vulnerable young people and knowledge of safeguarding and risk assessments
- Experience of recruiting and supporting volunteers / trainees
- Experience of developing relationships with internal and external services
Closing date: Wednesday 20 January 2021 at 12:00 pm
Interview date: TBC
So, if this sounds like the perfect opportunity for you and you’d like to become our Counselling Administrator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.
We kindly request no contact from Recruitment or Media Agencies.
Do you enjoy administration? Can you follow processes with accuracy and excellent attention to detail? As IHP's Logistics & Compliance Administrator you will be working within a highly regulated sector. You will possess excellent record keeping skills whilst maintaining strong relationships with our partners, to ensure we can deliver high quality medical products to people in hard-to-reach, vulnerable and disaster-hit communities.
In 2020 IHP has sent over 5 million treatments to vulnerable communities around the world – places such as Yemen, South Sudan and Haiti. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners delivering healthcare to those who need it. Together these partnerships enable medicines to reach those who would otherwise suffer or even die because of lack of access to medicines and medical care.
The primary work of the Logistics and Compliance Administrator will be to collate and maintain documents that demonstrate our compliance to agreed processes and standards. Full training for all aspects of the work will be provided.
Details of the Responsibilities, Person Specification and how to apply can be found in the Job Description.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement that this position is held by a committed Christian. The position holder must support IHP’s Faith Statement. Please make it clear in the application how you meet this requirement.
Applicants must have the right to work in the UK.
Everyone knows what it’s like to get sick, or see someone we love fall ill. Most of us can readily access the medicines we need to treat ... Read more
The client requests no contact from agencies or media sales.