About us
Who we are
Herts Young Homeless (hyh) was established as a registered charity in 1998 to improve social inclusion for homeless young people in Hertfordshire. We are a team of 45 people, based in Hatfield but working across the county.
We work with 16-24 year olds who are homeless, or at risk of homelessness and those aged 10-15 whose families are at risk of relationship breakdown. We also work with those aged 18+, including care experienced young people and those with mental health and substance misuse challenges, with housing and support needs.
hyh Vision: Every young person has a safe home from which they can grow and thrive.
hyh Mission: To break the cycle of youth homelessness in Hertfordshire through education, advice and support for young people and their families.
hyh Values:
- Open: We are purposefully inclusive; we pledge to reach out to young people in our local communities, their families, and service partners to design solutions together.
- Expert: We run services based on the evidence of what works; we pledge to innovate, to create new ways to tackle youth homelessness and share what we learn.
- Big-hearted: We are all passionate about turning around young people’s lives; we pledge to put good outcomes for young people at the centre of all we do.
Our culture and values
In the year 2024 - 2025, 2,376 young people approached their local authority in Hertfordshire for support.
hyh has been supporting people in Hertfordshire since 1998. Our experienced workers are experts in their field and have directly helped over 900 young people facing homelessness in the last year alone.
Approximately 123,000 young people are facing homelessness in the UK right now. We provide vital services that help to prevent youth homelessness through education, advice and support for young people and their families.
Equality, diversity and inclusion policy
We wholeheartedly support the principles of equality and diversity in employment and are opposed to all forms of unfair or unlawful discrimination. We will treat all job applicants, employees, and service users in the same way, regardless of any protected characteristic (age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including nationality, ethnic or national origin), religion or philosophical belief, sex or sexual orientation). We aim to make our products and services as accessible and responsive as possible to all existing and potential service users and to provide services to them which recognise and respect their differences.

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