About Kent, Surrey and Sussex Air Ambulance Trust

Here at Air Ambulance Kent Surrey Sussex, we strive to save lives by providing the best possible care every minute of the day, every day of the year. Last year alone, we were called out to help over 2,000 people in life-threatening conditions. We never stop innovating and improving the care we can give, which means every penny we receive is vital.

At Air Ambulance Kent Surrey Sussex we have a Vision to improve patient outcomes by delivering the most effective pre-hospital emergency service and continuously develop understanding of our impact. We do this through the generosity of our supporters and through the dedication and pioneering spirit of our people.

Our Mission each and everyday is simply to strive to save lives by providing the best possible emergency medical care, and to meet that mission we work to the following Values.


We provide the best possible care to everyone who needs us, every minute of the day, every day of the year. We are passionate about this and so everything we do, every penny we raise, and every new idea we have underpins this passion. Because we are about more than saving lives – we are about giving everyone we treat the best possible chance of leading a full life. And that affects everyone.


Is there a better way we can work? How can we think differently to solve the problem? What more can we do to enhance our service at every stage of our planning and implementation? We never stand still and are always looking at how we can improve to be more effective and efficient. We constantly strive to maintain the very highest standards in everything we do. So we question, we challenge, we innovate. We break new grounds with out incredible level of expertise.


We can be trusted to focus everything all of us do, on our patients – the people who need us. The integrity of our people ensures that a thoughtful and focused approach is taken to inform each and every decision. Through our commitment to training and development, we use our expert judgement to determine the direction of our service. Our donors and fundraisers can depend on us to use their contributions responsibly. And everyone can depend on us to be open, transparent and respectful.

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