The Advocacy Project

Who we are

The Advocacy Project

The Advocacy Project helps the most marginalised and vulnerable people living in London make effective choices about what happens in their lives, while helping them shape the services we all need. We want to make sure that people across all age groups – young people, adults and older people, and across all care groups – including learning disability, mental health, older people and dual diagnosis, can:

• Voice their concerns and issues

• Clearly understand their rights

• Make effective choices about what happens to their lives

We do so through advocacy services that provides objective support for individuals and their loved ones, and user involvement projects that help service providers improve their performance. 

Our culture and values

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include

:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
• user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch organisations (Brent, RBKC and Westminster), which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
• innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
   

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

Equality, diversity and inclusion policy

With a well-earned reputation for high quality advocacy, we value our committed, skilled and passionate staff.

We are proud that around 40% of our staff started as service users or volunteers, and 30% have lived experience of mental health issues and/or disability. This helps us build trust with the people who use our services. We are one of the largest employers of people with learning disabilities in the boroughs of Westminster, Royal Borough of Kensington and Chelsea, and Hammersmith & Fulham.