Research Operations Officer Jobs in London, Greater London
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Key Tasks
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Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.
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Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.
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Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.
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Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.
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Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.
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Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team
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Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.
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Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.
General
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Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.
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The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.
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The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.
Experience
Essential
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Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.
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Ability to communicate in writing and orally in a succinct and engaging manner.
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Ability to deal with information in a confidential manner and respond with sensitivity.
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Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.
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Strong attention to detail
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Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)
Desirable
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Experience developing and managing relationships with fundraisers and other stakeholders.
Skills and Knowledge
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Excellent organisational skills.
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A high level of enthusiasm, self-motivation and flexible approach.
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The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.
Priorities
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Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle
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Supporting gift recording, recognition and management across high value giving
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Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships
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Provide administrative and project support across Philanthropy/High Value Giving
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
RESPONSIBILITIES
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Research and evaluate new funding opportunities from trusts, foundations, and other grant funders, maintaining a 12-month funding calendar.
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Cultivate and nurture relationships with funding/grant-making organisations, both new and existing.
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Develop compelling cases for support for designated projects or organisational areas, tailoring funding bids and applications accordingly.
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Enhance Buttle UK's ability to deliver compelling reports to donors, meeting or surpassing their expectations.
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Submit timely reports to donors, ensuring compliance with monitoring and evaluation requirements.
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Support the maintenance of systems tracking fund allocation and expenditure, ensuring accuracy and up-to-date information for funders.
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Manage donor records on the Raiser's Edge fundraising database, including recording activities, income, and producing management reports.
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Stay informed about funding opportunities and trends in the sector through attending conferences, workshops, and events.
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Generate accurate and timely management information on fundraising activities and budgets.
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Ensure integration of fundraising activities within the wider staff team and provide necessary support.
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Perform other duties as directed by the Director of Fundraising and Marketing and/or the Trust Fundraising Manager.
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Proactively assess own performance and development needs.
PERSON SPECIFICATION
Experience
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Proven experience and success in developing and drafting proposals and/or reports raising funds from trusts, foundations, other grant makers or the equivalent.
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Experience of creating compelling and concise funding proposals, written documents and reports from a range of information sources, including detailed technical or sector specific information. about the organisation’s work.
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Proven ability to communicate effectively both in writing and verbally.
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Experience of research techniques applicable to identifying funding opportunities and framing funding bids.
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Financially literate with the experience of producing and interpreting budgets, or other detailed numerical information.
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Experience of working under your own initiative, dealing with conflicting demands and working under pressure to meet tight deadlines.
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Experience of project planning and/or project coordination.
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Proven IT skills, ideally with experience of using databases.
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Good knowledge of the charity sector.
Skills & Abilities
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Driven to meet and exceed targets.
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Understanding of what is required to develop long-term and productive partnerships and relationships.
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Excellent organisational skills and the ability to work independently and prioritise own workload; but also to make a valuable contribution to a small team.
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Ability to “sell” a cause successfully and be persuasive.
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Strong analytical, problem-solving skills with the capacity to think creatively and strategically.
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Willingness to use the telephone to pursue cold leads and build relationships with potential funders and supporters.
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Ability to write compelling copy for a range of audiences, from succinct ‘pitch’ documents to detailed fundraising bids.
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High level of attention to detail
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High standard of literacy and numeracy.
Attitudes
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A self-starter with energy and drive, who is motivated to make a direct ask of a donor or supporter, but is resilient if a donor says ‘no’.
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Commitment to promote the best interests of children and young people.
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Empathetic and non-judgmental towards the needs of children and families living in poverty.
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Prepared to work flexible hours.
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Willingness to help with requests made by colleagues.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This new role will work across varied charity management projects to help set up a new UK office for a fast growing medical INGO that has already treated over 13 million patients across Africa!
It will include leading on a broad range of projects that support the set up and management of the UK registered office and will require working autonomously while being part of an experienced and supportive team. Benefits are competitive, work is primarily remote and partially flexible. This is a chance to help set up something new and leave your very own legacy for an up-and-coming medical organisation saving lives in Africa.
Role Context
ALIMA UK is in its start-up phase and is made up of a small team. This period is exciting at times unpredictable. We need someone reliable who enjoys and has a proven track record of leading and delivering on operational projects for a business or charity while working with senior stakeholders. They should be a highly organised self-starter who is able to work autonomously and lead on projects as well as a great team player.
The role is varied and has a significant financial element, so strong numerical skills and good written communication skills are both important as well as a flexible, responsible approach. Ideally they will also have experience of, and good knowledge of, the charity sector in the UK.
This role is posted as a one year contract as the needs of the business are changing as the organisation develops. At the end of the year the needs of ALIMA will be reviewed and there may be scope to further shape the role, depending on the needs of the business and funding available at the time.
Competitive benefits:
- Generous benefits: Medical care, 30 days holiday (pro rata) and 8% pension
- Position is largely remote/ working from home, with c. two days in London required per month (usually Putney or Kings Cross - N.B. if you are outside london cost of travel will be your responsibility)
- Hours are partially flexible but require 75% to fall within main office hours for the team (Monday to Thursday 9 to 5)
RESPONSIBILITIES
ORGANISATIONAL DEVELOPMENT
- Driving and implementing a varied range of projects that support the smooth set-up of the UK charity, in collaboration with the UK Head of Development
- Virtual Office Management, including organising cloud based filing systems, managing resources including IT, coordinating information collection
FINANCIAL MANAGEMENT
- Working with the Head of Development & Chair to create and develop new financial management systems for the charity
- Ongoing management of the financial systems of the charity including bookkeeping, invoice management and basic reporting
- Working with colleagues to produce financial reports for the Board, donors and others on request
EVENT & PROGRAMME CO-ORDINATION
- Coordination of small events
- Organising and coordinating staff and trustee visits to the UK and overseas
SUPPORTING SENIOR STAKEHOLDERS
- Organise UK board meetings including booking venues, finalising and circulating papers, minute taking
- Copywriting
Any other duties as may be reasonably required as part of supportive team.
PERSON SPECIFICATION
REQUIRED
Skills, Experience & Knowledge
- Experience working for a UK-based charity in an administrative, executive support, finance, fundraising or project management role
- Strong project management skills: a track record of successfully driving small to medium-sized projects
- Strong numerical skills, including experience reporting on or managing budgets, producing management accounts or equivalent
- Excellent verbal and written English language skills
- Excellent organisational skills: Ability to plan, prioritise and manage a varied and demanding workload to meet deadlines
- Experience working with a broad range of stakeholders including Senior level staff, donors and volunteers
- Knowledge and understanding of fundraising in the UK charity sector
Attributes
- Ability to work independently and take initiative within an established team
- A resilient mindset and ability to push through when the way ahead is not immediately obvious
- Ability to work collaboratively and supportively alongside the UK Team
- Passion for and commitment to the mission and goals of ALIMA
DESIRABLE
- Experience of working with accountancy software or excel
- French Language Skills
- Event coordination experience
- Experience with powerpoint or design programmes
- Fundraising experience
- Time working for an international development organisation
To apply please use your CV together with a cover letter. The letter should be no longer than 2000 words. To be considered, the letter will need to address how your skills and experience specifically meet the requirements laid out in the person specification.
Please note interviews will be held in central London on Monday 13 May 2024.
The client requests no contact from agencies or media sales.
Centre for London is London’s independent think tank, and a registered charity. As Research Director, you will lead Centre for London’s research team, developing new solutions to London’s critical challenges, securing funding for our work, preparing, publishing and promoting reports, supporting public events, and communicating our work to stakeholders and policymakers.
As a member of the senior leadership team, you will help develop and implement the organisational strategy; contribute to the development, fundraising and delivery of events and other projects; and promote the ideas of the organisation to build its influence in existing and new public and private arenas.
The recommendations of your team will make a difference to policy and practice – tackling issues such as housing, poverty and inequality, employment and skills, transport and the public realm, the climate and nature crises, community resilience, and London’s place in the UK and the world. You will be line– managed by the CEO and work closely with the External Affairs and Development teams.
This role would best suit someone with significant experience leading policy research programmes – in a think tank, consultancy, central or local government, academia or similar. You will have a strong understanding of policy in London and the UK, project management skills, and be able to credibly communicate complex ideas to different audiences – in meetings, in writing, through blogs and articles, and in speeches. You will have strong analytical skills, including a track record of qualitative and quantitative research. You will have experience in fundraising, will have managed budgets, and will be confident working with researchers at different stages in their careers. However, we are less interested in what you have done, and more in what you can do.
This is ideally a full-time role; however, flexible working is embedded within our culture. We would be open to applications from people who would like to work compressed hours, part time (0.8 minimum) or to people applying as a job share. We view London’s rich and diverse culture as a strength, and we want our team and trustee board to reflect the city we serve. We are keen to encourage applications from women, people from minority ethnic and/or less advantaged backgrounds, or from communities often underrepresented in urban policy.
Full details of the role can be found in the job description. If you meet the criteria in the person specification and are excited about this opportunity, we’d love to hear from you. The successful candidate must have permission to work in the UK by the start of their employment.
We are committed to reducing unconscious bias in our selection processes. Staff who shortlist applications will not see applicants’ personal information (including your name and responses to our diversity monitoring questions). For this reason, please create an application ID code (your initials, followed by two random numbers) and use that on your CV and cover letter instead of your name.
If you would like to speak with someone about this opportunity, please check our website for contact details to email Johnathan Tuck (Operations Manager).
For full details on how to apply, please check our application guidelines in our job description attached.
We will ask you to complete an online form with your CV attached.
- The form will ask you to upload a pdf of your CV.
- Your CV should be maximum 2 pages.
- The filename should be your initials and two numbers e.g. AA14. Please include this code as a header within the file too.
- Please remove any reference to your name, including your email address.
- The form will ask you to respond to the question: How do your experiences and interests make you a good candidate for this role? (400 words max)
The client requests no contact from agencies or media sales.
Wild in the City was established in 2013 and was incorporated as an asset locked non- profit Community Interest Company in April 2016 to address the growing problem of disconnection from nature and generational loss of knowledge and skills, and to help make nature a meaningful part of everyday life.
We are a national organisation supporting well-being through relationship with nature. We offer programmes in hiking, woodland living skills, natural history and ecotherapy, using the skills of our ancestors to develop a deeper relationship with the natural world and nurture a sense of belonging to communities past and present.
We are a black led organisation with a focus on health and supporting Black and minority ethnic communities in accessing nature and the countryside, addressing the widely acknowledged lack of representation and lower levels of involvement of people of colour in nature-based activity. We are a leading organisation in research and the facilitation of forums about race and nature.
We have an exciting vision for increasing the participation of people of colour in nature- based activity and highlighting black perspectives about the natural world through our core programmes.
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Nature Guides
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Nature Connectors
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Wild in the City Festival
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Black Nature Narratives
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Research and Consultancy
We’re looking for an exceptional individual to become our new Director of Operations. The right person will balance strong interpersonal and leadership skills and robust operational ability in the areas of finance, administration and fundraising. The role of Director of Operations is central to helping us achieve our ambition of further growing as a Black led institution for learning and caring about nature. We are looking for someone with the experience to help shape our growth and guide implementation of our 5 year plan, and who will grow with us to become our Chief Operating Officer.
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The role is offered for 21 hours per week.
Closing date: 3rd May 2024
Interview: w/c 13th May 2024
Start date: as soon as possible
Full job description with responsibilties and person specification is attached
Senior Business Operations Officer
Job id: 086765
Salary: £37,332 - £42,099 per annum, including London Weighting Allowance
Business unit: King's Business School
Department: KBS Faculty Office
Location: Strand Campus
Category: Professional & Support Services
King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?
KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.
The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.
This new role as Senior Business Operations Officer will play a key part in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management. Reporting to the Business Operations Manager, the post-holder will be a member of the Faculty’s Business Support Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies. The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.
The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills. They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach.
This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely.
King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.
Benefits of working at King’s College London:
King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning as follows:
· We support staff to maintain a work/life balance
· Flexible working, parental leave opportunities, and subsidised childcare costs for under threes
· Reduced membership rates for staff at gyms at three of our campuses
· Employee Assistance Programme providing free, confidential advice on both home and work concerns
· 30 days annual leave (plus UK bank holidays and four additional concessionary closure days over Christmas)
· Occupational pension scheme with generous employer contributions, and opt-in additional personal contributions
· Season ticket loans and cycle to work scheme
· Free coffee / fruit scheme from King’s College Food outlets (restrictions apply)
· Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion
This post will be offered on an indefinite contract.
This is a full-time or part-time post – requiring a minimum of 80% (0.8 FTE). We would also consider applications for job-sharing and flexible working requests.
Closing date: 28 April 2024
To apply, please click “Apply Now”.
English for Action
Operations Lead
Salary: £23,595 (£39325 pro-rated) (likely increase from August 1st to keep up with inflation)
Hours: 22.5 (3 days) per week
Location: Work from home, with occasional meetings in London required (travel at employee’s expense).
Duration of contract: permanent
Closing date for Easy Apply applications: Tuesday May 7th, end of day
Closing date for further applications: Wednesday May 15th, end of day
Interviews to be held on: Friday May 17th in the afternoon
Reporting to: The trustee HR subgroup and a line manager on the Executive Team
The role at a glance: Leading on EFA’s operations, with particularly emphasis on financial management and HR support for our small team of (currently) 8 employees. You’ll develop and administer our People policies, practices and culture to support EFA as a happy, equitable place to work and an effective mission-focused organisation. Scope for both day-to-day care for our systems and creative improvement of how we do things. In addition, to oversee EFA finances; payments received and paid, budgeting, monitoring any financial risks and advising with records/reports to the board of trustees and staff team on a monthly basis. Read more about the role.
You at a glance: You’re passionate about the community organising and education work we do with migrants in London and the radical participatory ethos of EFA London. You bring strong experience of ‘People work’ and governance of groups or organisations (whether paid or unpaid), with an interest in how to bring the best of conventional operations practisce into a team interested in a more equal distribution of power. You’re a ‘people person’, combining strong communication skills with a strategic eye on moving towards solutions. You’re committed to anti-oppression and promoting healthy workplaces for staff. You have a fastidious approach to the administration which underpins all of this.
About EFA
English for Action provides free, participatory, and empowering English language classes (ESOL) for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 500 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through trainings, research and partnerships.
Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making - which you could be elected to join following your probation period. We’re still in transition and there is scope to make a real contribution to developing innovative practice within our workplace. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees.
EFA employee benefits include:
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Pension scheme with employer matched contribution, currently at 6%.
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Pay rises in line with inflation wherever possible (we have a flat pay structure)
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Tech and cycle scheme
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Flexible working possible based on your needs
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Continuous Personal Development actively encouraged and training opportunities explored.
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Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.
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Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave
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Enhanced maternity/paternity/adoption/shared parental leave pay
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Enhanced sick pay
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Collaborative decision making on organisational strategy and practice
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Working within an organisation that makes a huge difference in communities across London and the UK.
Recruitment process / how to apply
We know applying to jobs can be time consuming! And often candidates with lots of relevant experience can be put off if they don’t fit every part of the job description.
So, we’re using an ‘Easy Apply’ form, where you can attach a CV and fill out three questions to express interest in this role. Even if you are not sure you quite fit all the specifications - give it a go. It may take as little as 10 minutes.
We’ll then encourage you to apply at Stage 2 if we feel you have relevant skills and
experience. You’ll then have another week to complete a few further questions.
Get in touch if you’d like to chat informally about any aspect of this job description or the role:
The client requests no contact from agencies or media sales.
About the Foundation:
The Avicenna Foundation was set up in 2023 to to support outstanding young British Muslims by providing them with scholarships for their undergraduate degree. The scholarships are mainly focused on awarding scholarships in the Social Sciences and Humanities for those interested in politics, policy-making and becoming agents of positive change.
Alongside the scholarship, the Avicenna Foundation runs a development programme for the scholars to expand their skills and abilities in various areas like leadership, communication and collaboration.
The Foundation has developed immensely in the first year with the launch of the charity; onboarding of it’s first cohort of 30 scholars and the development of a leadership programme. It now needs propelling into the next stage as the charity develops to ensure a robust charity structure and programme in place.
Key Responsibilities:
Operations:
- Manage the day-to-day operations of the charity, and manage changes required within programmes and activities as a result of changing external landscapes or contexts.
- Implement strategies for advertising the scholarships, receiving and reviewing applications, shortlisting candidates, conducting interviews, and making final selection decisions. Some of these things are already in place and may need reviewing and enhancing.
- Work with the Scholar Development Coordinator to oversee the leadership development programme, provide guidance and help the programme to grow.
- Maintain regular communication with the scholars, their progress, and address any issues or concerns that may arise.
- Ensure programme objectives and outcomes align with the overall strategy and aims of the Foundation, and are realistic and achievable within timeframes and budgets.
- Organise any events, programmes necessary to the scholars.
- Use data to track progress and drive improvement; proactively manage risks; and ensure effective use of the Foundation’s resources and budgets allocated to you.
Governance:
- Provide leadership and guidance to achieve consistency of governance across all of the Foundation’s activities, from development, delivery, measurement and evaluation and reporting perspectives.
- Regular communication and updates to the board, prepare board papers and contribute to Trustee meetings as required.
- Create, maintain and ensure continued adoption of governance frameworks, policies and templates.
- Ensure implementation and maintenance of risk registers for the charity and across all programmes.
- Manage finances, budgeting, reporting, and record-keeping
- Prepare the Foundation’s annual report.
External Engagement
- Lead on strategic communications by developing and implementing an integrated public affairs and communication plan that are consistent with the goals and values of the Foundation.
- Building and cultivating exceptional diverse reciprocal partnerships across a wide range of stakeholder groups, grounded in delivering impact through collaboration.
- Work with educational partners to enhance the quality and effectiveness of the scholarship programme
- Leverage messaging and networks to positively impact the growth and reputation of the Foundation.
- Strengthen our brand reputation to maximise our impact and reach.
- Help identify, create and develop meaningful opportunities for the young people the Foundation works with.
- Establish an alumni network and support continuous professional development for alumni.
- Produce briefings and critical information for internal and external stakeholders, and review reports, submissions, and letters where appropriate.
Experience and Skills
This is not a prescriptive list, and we do not expect applicants to meet every item outlined below. We recognise that it can be hard to find the ideal balance of knowledge and skills for this role. We are open to what this balance is, so if you are stronger in one or the other area but think you could do the job please still apply, and tell us why the role is right for you.
Required
- An appreciation and understanding of the Foundation’s values and vision.
- Outstanding communication skills, both verbal and written, combined with the ability to liaise with senior stakeholders.
- Experience in successful partnership working.
- Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others.
- Good financial acumen and experience of managing and working within set budgets.
- A proactive, flexible approach, and ability to progress work independently in a fast-paced environment.
- Diplomatic approach and highly self-motivated with a positive and energetic attitude.
- Focuses on what matters most, setting priorities and adapting them where required, with the right level of communication.
- Excellent attention to detail, accuracy and organisational skills.
- Takes satisfaction in delivering work to a consistently high standard, and programmes on time and on budget.
- Communicates clearly and confidently to senior team members, and presents information effectively, at the right time, with the right level of information.
- Plans ahead, anticipates and reacts to change and project needs, and remains flexible and adaptive in the face of change.
- Experience of working to tight deadlines without close supervision.
- The ability to identify personal strengths and weaknesses, and a willingness to develop, adapt and learn
- A passion and interest in developing work streams to support the development of young people.
- A high level of digital literacy to include MS Office, G Suite, social media and other online platforms.
Advantageous
- Knowledge and experience in effective charity governance, with experience working within the charity/non-profit space.
- Understanding of the policy and campaign landscape in the UK as it relates to issues impacting students, young people and Muslim communities.
- Expertise in project/programme management with proven ability to manage complex projects, including the ability to develop and manage budgets, timelines, and resources.
- Structured thinking when working through problems, overcoming hurdles, mitigating risks and dealing with issues.
- Confidence in, and experience in, liaising with a wide range of stakeholders and project participants
- Previous work within areas of young people, local communities, or further education is a plus.
- An understanding of effective safeguarding (training can be provided, but experience an advantage)
- An undergraduate or postgraduate degree in a relevant field.
Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the post holder.
Job title: Chief Operating Officer
Salary: £65,000 to £70,000 per annum depending on experience
Position: Permanent
Hours: 40 hours per week
Holidays: 25 days excluding Bank Holidays
Responsible to: CEO
Location: 9 Kingside Business Park, Ruston Road, Woolwich, SE18 5BX
Please note this is not a hybrid role.
About First Step Trust:
First Step Trust (FST) is a registered charity providing access to work experience and employment opportunities for people (referred to as workforce) with mental health challenges, learning disabilities, a history of offending and other socio-economic disadvantages, with a key aim to provide opportunities for people who are not in Education, Employment or Training (NEET).
The charity currently operates a garage and a catering business, both focused on providing real-life work experience for these learners. FST has over thirty years' experience as a provider of employability programmes and has successfully run the commercial aspects of the business, creating a solid balance sheet with healthy reserves.
In recent years, FST has been exploring new ways of helping people overcome barriers to learning including, low levels of literacy/numeracy and debilitating anxiety in formal situations e.g. exams or interviews.
Through FST's ground breaking work using Virtual Reality (VR) to upskill our workforce members and engage learners in secure mental health facilities, we have recognised the potential of assistive and emerging technologies as a real game-changer for the people we work with. The technology enables us to do things never before possible. We have, with the support of Halfords Autocentres and the Institute of the Motor Industry (IMI), developed an innovative programme which offers high quality training in a safe environment that does not require any written work.
This led us to identify the need for new ways of enabling and 'scaffolding' learning that will combat some of the wider psychosocial barriers including 'fear of learning', the impact of e.g. learning disabilities, Autism, negative peer pressure and reoffending behaviours. A recent Resolution Foundation report suggests that current "low rates of training among the least educated are troubling, given international evidence showing that there are higher returns to adult education for these individuals." Research suggests that AI/ machine learning could help us overcome these.
We have been supported by two Ufi VocTech Trust grants to deliver VR supported training to these communities of learners furthest away from learning and work. The route to market for our products is into the automotive industry directly, but is also being commissioned by NHS and criminal justice/mental health services as a way to introduce those in secure environments to potential future work opportunities.
These digital developments form part of the charity's strategy for embracing digital innovation to better serve our client base and grow the market we are able to serve beyond those in our local areas.
About the role:
As the COO, you will support the CEO in executing their strategic plans and directives, while overseeing the efficacy of the organisation’s strategy and implementing changes needed for the growth and development of the organisation. Ultimately your purpose is to support the continued success and growth of the organisation through good management, communication and relationship-building, without compromising on our commitment to working with people who use our service as colleagues..
About you:
You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to oversee our operations strategy and systems, commercial activity, budget management, monitoring and evaluation and fundraising. You will have a proven track record of success in senior-level general or commercial management. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people, able to support people with varying skills and abilities, who may come from disadvantaged backgrounds.
Key objectives for this role:
Ensure the smooth running of all First Step Trust’s core operations including our commercial activities, people, budgetary control, fundraising, HR, office, facilities and IT.
Work closely with our CEO and Board of Trustees to lead on developing First Step Trust’s next 3-year business plan.
Key responsibilities:
Direct line management of operations staff.
Directing and controlling the work and resources of the organisation ensuring that it achieves its mission and objectives.
Oversee and develop systems for our volunteers’ development and training.
Lead on all aspects of budget management.
Oversee production of the annual report.
Develop our fundraising strategy, working with our CEO. Pursue new sources of funding to support existing operations and new work.
Lead on funder and grant management.
Develop a building and facilities improvement plan including fabric of the building, equipment and IT.
Person specification:
Experience and skills (Essential)
Senior level operational management experience
Experience of developing strategy and business plans
Track record of line managing staff (and volunteer) and teams.
Strong budget management expertise.
Strategic thinking and problem-solving abilities, with the ability to define the problem, assess options, recommend solutions and drive to a decision.
Excellent communications skills, including the ability to effectively communicate with a wide range of people at all levels.
Expertise in charity regulatory matters and compliance
Knowledge of data protection including GDPR
Good working knowledge of safeguarding requirements
Experience and skills (desirable)
Experience of IT infrastructure
Experience of fundraising and funder management
Experience working in the charity and not-for-profit sector
Experience working with vulnerable and disadvantaged people
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Job Description
The IRC UK’s Finance Team seeks to achieve excellence in financial management by providing accurate and timely financial information to IRC management and programs and by adhering to established financial practices and accounting principles. We do this by supporting the UK office; by implementing and monitoring IRC and donor policies and procedures; leading financial forecasting and planning, proactive risk management; consolidating financial results; and ensuring reliable financial reporting (internal and external).
The Finance Assistant – Operations assists the UK Finance team in delivering its objectives and providing effective support to IRC UK. This position works closely with the UK Finance and Operations department, wider UK office and suppliers. Furthermore, the incumbent plays a key role in ensuring that Finance remains a critical organizational business partner delivering accurate, insightful, and timely financial management information.
The role is part of the UK Finance Team and reports to the Finance Manager – Operations.
Major Responsibilities
• Maintain accurate files for supplier invoices, staff expenses claims, petty cash and credit card expenses
• Assist in maintaining an up to date – London Finance mailbox, ensuring mails are dealt with in a timely manner.
•Check and prepare invoice journals for all direct debits and ensure supporting invoices and approval are filed.
• Assist with NATWEST bank income and payment journals and the bank reconciliation.
• Post invoices and credit notes in Integra (Dynamics 365), ensuring authorization, budget codes and supporting documents have been provided in a timely manner for payment runs.
• Reconcile supplier statements to creditor accounts in Integra and follow up any queries to ensure they are dealt with in a timely fashion
• Arrange travel advances for staff, check all staff expense claims for compliance with IRC-UK Travel Policy and reconcile against advances in Integra.
•Reconciliation of credit card expenses in Integra.
•Prepare correction journals and post on Integra
•Prepare the weekly payment run as directed and ensure bank sign off staff are allocated well ahead of the run.
•Participate in the development and delivery of plans, goals, objectives, and priorities for the UK Finance Team and undertake other duties as assigned.
PERSON SPECIFICATION
•Knowledge of accounting demonstrated by an accounting qualification such as AAT or part Qualified Accountant. We would consider an AAT trainee/apprentice for the role as well.
•Excellent written / verbal communication skills, and follow-up skills.
•Strong analytical skills and creative problem-solving skills
•Advanced MS Excel skills
•Excellent attention to detail; data driven
•Able to work with diverse teams in diverse locations, engaging their input and dedication to success.
In this role you will lead and empower the Executive Team and organisation to deliver high quality services to ensure that patient voices are heard. Working with the Board of Trustees you will develop the organisation’s long term strategy and ensure good governance. You will be the public face in building relationships with strategic partners and stakeholders to deliver impact and improvement and will represent the organisation at strategic meetings to hold services to account.
The deadline for applications is 23:59 on Monday 29th April 2024.
The selection process will include:
- Interviews including a presentation element which will be held face to face on Monday 13th and Tuesday 14th May 2024.
- Online sessions where the candidate will meet with stakeholders, the Board of Trustees and the Executive Team later in the week commencing Monday 13th May 2024.
If this sounds like the job for you, please follow the link to our website to access our application form and further details!
The client requests no contact from agencies or media sales.
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Job Description: Fellowship Programme Officer
Line Manager: Team Leader (New Fellows)
Objective: The Programme Officer provides individualised support to Fellows, facilitates placements and secures funding. The Programme Officer also contributes to project management activities.
Duration: For an initial period of 12 months, subject to review.
Start date: 1 May 2024, or as soon as possible thereafter.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.
Salary: £30,240 per annum
Number of posts: 2.
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Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Fellowships
- Lead on New Fellows Team cases and provide comprehensive support to Cara Fellows using trauma-informed practice.
- Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.
- Provide logistical support to Fellows prior to and after their arrival in the UK.
- Coordinate with regional exam centres to facilitate IELTS or equivalent fee waivers for Fellows.
- Collect and interpret regional intelligence to inform Fellowship Programme advice and guidance.
- Write and send official documents to Fellows.
- Develop relationships with universities and other partner organisations.
- Conduct due diligence on Fellows’ documents and risk.
- Assess Fellows’ suitability for academic placements and liaise with experts for their professional opinion.
- Assess Fellows’ English language abilities.
- Attend weekly meetings with the team.
- Support Fellowship Programme with ad hoc responsibilities.
Visa Advice & Guidance
- Liaise closely with Fellows and hosting universities on visa related issues (Student and Temporary Worker (GAE) visas).
- Liaise with independent legal advisors where necessary.
- Research and update visa guidance to reflect changes in complex immigration regulation.
Managerial Support
- Provide advice and guidance to Fellowship Programme Assistants
- Contribute to Fellowship Programme policy changes and decision-making.
Finance
- Make payments to Cara Fellows and non-Fellowship related payments.
- Document financial transaction records.
- Record all financial and in-kind support from universities and other partner institutions.
Monitoring and Evaluation
- Assist new arrivals with handover to the Active Fellows’ Team.
- Record and report on the efficacy of IELTS or equivalent fee waivers to relevant bodies.
- Assist with compilation of reports to funders.
Administration
- Provide support for general enquiries.
- Present and collect data
- Ensure safekeeping of confidential information
- Maintain detailed records of correspondence, documents, and activities.
Project Management
- The Programme Officer will have the opportunity to contribute to the management of internal projects within the Programme.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
· Bachelor's degree
- Fluent English (spoken and written).
· Proactive with a willingness to learn
- Confident and empathetic with strong interpersonal and communication skills.
- Ability to work under pressure in a fast-paced environment
· Keen team player who is ready to support and help colleagues
- Excellent record keeping and attention to detail.
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines.
- Understanding of issues of confidentiality.
- Interest in and commitment to the work of Cara
- Confident use of Microsoft package
- Good knowledge of current global issues.
· Ability to have difficult conversations
Desirable
- Masters or equivalent experience
- Casework experience
- Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
- Salesforce/CRM software experience
- Project Management experience.
- Experience in a supporting role with people with lived experience of forced migration
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
The client requests no contact from agencies or media sales.
High Trees are seeking a dynamic and creative Community Capacity Building Officer to provide tailored development support to local organisations and manage projects relating to sector support. You will be joining us at an exciting time following the formation of a new Research and Development team which is starting to deliver a new capacity building offer to the local Voluntary and Community Sector, including one-to-one mentoring and the production of high-quality resources based on our experience of working with Lambeth communities for over 25 years. We deliver capacity building support both directly and through our partnership work.
This is a hands-on, practical role and the right candidate will have a wide skillset. You will be working on a variety of projects which focus on capacity building and VCS infrastructure support. Your day-to-day work will be varied and over the next 12 months we expect this to include tasks such as supporting local VCS organisations on a one-to-one basis to improve their policies and procedures, managing a local grants programme, creating high quality templates and user guides, and running workshop or training sessions using the resources we have developed such as our Collaboration and Employment Toolkits. We will be developing and refining our offer to the local VCS sector over the coming year and expect this to lead to further new and exciting pieces of work.
To be successful in this role, you will need to be able to draw learning from our work and the work of our partnerships, to distil this learning for the benefit of others and to effectively motivate, coach and support others to develop their practice.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
The client requests no contact from agencies or media sales.
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The Job
The Finance Officer will work closely with the Business & Operations Manager (BOM). GISF is funded by various donors on different projects with overlapping resources. The Finance Officer will ensure expenditure is allocated to relevant projects and donor funds and will assist in the preparation of GISF’s annual budget, proposal budgets, and implementing budgeting and grant forecasting systems with GISF’s leadership team and project managers. The role will is offered on a part time basis with the possibility of increasing number of hours worked if required.
Job Description
Finance
- Invoicing – reviewing and paying invoices, invoicing members – ensuring compliance, authorisation requirements, flagging and investigating discrepancies and responding to related queries
- Provide financial support to the procurement process, from raising requests to assessing tenders for value-for-money and compliance.
- Validate travel expenses in advance of staff travel, and process expenses on return.
- Maintain the filing system for financial documentation
- Ensure payment documents’ compliance with GISF internal financial procedures and donor regulations.
- Produce relevant financial reports on a regular basis.
- Fulfil daily accounting tasks and assist in coordinating financial functions and services.
- Be the point of contact for GISF’s external bookkeeper and Financial Accountant
Grants
- Provide clear and relevant financial guidance for the management of ongoing projects
- Ensure that all projects implemented by GISF comply with donor financial rules and regulations as well as GISF procedures.
- Prepare and update monthly reports on grant expenditures compared to Budget (BvA), including staffing and operational cost projections
- Work with programme managers to ensure programme projections are updated, and organise monthly meetings to review BvA and projections, to ensure programme implementation is aligned with expected budget consumption.
- Provide financial inputs to formal grant reporting.
- Prepare budgets to support GISF proposals for new funding.
Corporate
- Assist in the preparation of GISF’s annual budget, including briefing the Treasurer and Board as required.
- Develop quarterly budget reports and forecasts for submission to the Board of Directors.
- Contribute to the update and development of GISF’s financial policies and procedures with the Business and Operations Manager
- Coordination with the Finance departments of GISF’s partner organisations.
- Support with all audit and compliance processes
- In addition to the above, the Finance Officer may be asked to carry out other duties requested by the senior leadership team
Person Specification
Essential Skills/Experience
- Relevant qualification in accounting – AAT or equivalent
- Knowledge and experience using Xero or similar platform
- Knowledge and experience of using an expense processing platform
- Advanced knowledge of Excel (e.g. ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF) (This will be assessed)
- Good communication skills and good written and spoken English
- An eye for detail and a systematic approach to work
- Ability to handle confidential information
- A team player, who relishes using their initiative and is excited to work in a rapidly growing organisation
Desirable
- Knowledge of CRM systems (GISF uses Salesforce)
- Knowledge/experience of DEXT
- Experience of working with multiple income streams from different donors
- Knowledge of donor compliance and regulations (USAID, ECHO, FCDO, etc)
What We Offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.