Residential Manager Jobs in London, Greater London
We are seeking to recruit a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker at Lewisham Vulnerable Adults Accommodation Service.
In Conjunction with the Service Management, you will work dynamically to deliver a high-quality support service to people in the borough of Lewisham with a range of complex and enduring needs.
You will have experience of providing intense support to a small caseload of clients with multiple disadvantages. The successful candidate will have skills and experience of working in a psychologically informed way to achieve the best outcomes.
About the role:
As a Specialist Multiple Disadvantage worker, you will have experience of intensively and skilfully managing a small caseload of clients.
In the role of Specialist Multiple Disadvantage Worker, you will be expected to work in conjunction with the Team Manager to manage all referrals and assessments in a timely manner to ensure all assessments are conducted in a skilled and sensitive way to encourage potential clients to openly discuss their strengths as well as their deficits.
As a Specialist Multiple Disadvantage Worker, you will be responsible for the delivery, and evaluation, of a range of Life Skills, and Recovery workshops and activities to support our clients' skills acquisition. To give support and guidance to project workers in relation to best practice standards for supporting homeless people with multiple disadvantages and complex needs.
The Specialist Multiple Disadvantage Worker will have skills in effectively liaising and building good relationships, with external and internal stakeholders to keep a satisfactory level of appropriate referrals.
About you:
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An understanding of best practices in supporting people with complex needs and an ability to support and guidance colleagues.
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The ability to effectively and intensively case management a small case load of client with complex needs. Also, can create SMART support plans and effectively assess risk.
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Experience and commitment to working flexibly and creatively to response to changes in sectorial best practice, external environment, organisational requirements, etc.
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Experience of working with or supporting vulnerable people with support needs around any of the following issues; rough sleeping, mental ill-health, physical health, neuro diversity, problematic substance misuse, ex- offending.
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To have a non- judgmental approach to working with clients who have multiple disadvantages, to promote a strength –based approach and an understanding of and commitment to Equity, Diversity, and Inclusion.
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To have formidable team working skills and interpersonal skills, with the ability to work collaboratively with external and partners, and stakeholders.
- A willingness to work outside standard office hours as and when requires.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 12th May at Midnight
Interview Date: Wednesday 21st or Thursday 22nd May
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Immigration Service Manager to grow and develop our holistic advice offer for families and young people. This is an exciting role in our Immigration team that will lead a team of solicitors and immigration advisors to offer high quality representation. You will continue to build partnerships across the advice sector and you will play a significant part in maintaining and developing our network to ensure we reach clients who need us the most. You will be a manager of the service first and foremost whilst maintaining a smaller caseload of clients.
The centre is delighted to be recognised as a Centre of Excellence alongside maintaining our accreditations with the Office for Immigration Services Commissioner and the Specialist Quality Mark and the post holder will ensure that we maintain these standards. We hold a legal aid contract and you will be responsible for managing this effectively.
Please refer the to Job Description for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Universify Education is looking for an organised and adaptable Programme Manager. This is a great opportunity for someone experienced in project management and working with young people to expand the charity’s programmes and work in a small charity.
Job Summary
- Contract type: Permanent, full-time.
- Start date: May/June 2024 or as soon as possible
- Salary: £28,000-32,000 based on experience
- Location: Hybrid working. We have office space in Oxford and London for those wanting to work in person. Willing to travel to Oxford 1-2 times a week, and, during course delivery for 2 months a year, be resident in Oxford (preference for an Oxford-based candidate). There may also be some ad hoc travel to other areas of the UK. This is not expected to be more than once a month.
The Charity
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We equip young people from low socio-economic and underrepresented backgrounds with the skills, knowledge, and belief to fulfil their potential through education.
We work with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. We run a year-long programme, starting with a week-long summer residential at partner universities, monthly coaching sessions with Universify coaches and a 3-day GCSE-focused revision residential at Spring.
ABOUT THE ROLE
As the Programme Manager, you will manage the Programme Team to deliver the charity’s annual residential and coaching programme and impact reporting. You will act as the primary relationship holder for all existing major programme partners, including universities and other third sector organisations. During programme delivery, you will be a part of the team’s Safeguarding Leads and work with the Programme Team to ensure the safety and care of our participants.
You will report to the CEO and work with them to build relationships with new partners, and develop the charity’s ability to expand the programme by considering its impact data, needs of partners and stakeholders, and any changes to its programme model. You will also maintain the charity’s CRM and improve programme efficiency. As the Programme Manager, you will be involved in events, fundraising activities and publicity, including supporting the Comms officer.
Main Duties
- Oversee programme delivery, including line managing the Programme Team (3 staff)
- Manage existing programme partnerships (universities, third sector organisations) and build new relationships alongside the CEO
- Manage and deliver external programmes including the Royal National Children’s Springboard Foundation partnership programme
- Project manage impact reporting, defining data requirements, overseeing data collection and analysis, and writing the impact report
- Work with the Communications Officer and CEO to enhance the charity’s publicity including social media, in-person events, and publicity campaigns
- Provide expertise as a Level 3 safeguarding lead as part of the safeguarding team
- Maintain the charity CRM (Salesforce) and coordinate with developers to update the CRM
What we're looking for
We are looking for someone who has the following skills and characteristics
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Excellent line management and team management skills
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Ability to create and maintain relationships with a range of external stakeholders
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Good working knowledge of recruitment processes, especially within the voluntary sector
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Excellent at coordinating a range of projects simultaneously; organised, adaptable, prioritises well and has good attention to detail
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Excellent written and verbal communication skills to cover a range of audiences and purposes (including impact reporting, written and verbal communication with schools, students, parents; PR; training)
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Some data analysis skills and an understanding of charity impact reporting, or a willingness to learn about impact reporting
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Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience
- At least 2 years’ experience of working with young people, particularly vulnerable groups, including delivering programmes
- At least 2 years of project management experience
- At least 1 year’s experience of team management and line management
- Experience of managing and recruiting a range of stakeholders involved in programme delivery, particularly schools and volunteers
- Secure knowledge and experience of child safeguarding policy and practice. Level 3 Safeguarding Lead qualification or a willingness to obtain this as part of the role
Ideally, candidates would have experience in a few of the following areas:
- Experience managing residential programmes or large-scale events. Experience of designing educational programmes
- Experience working with schools and universities
- Coaching expertise and ability to train coaches
- Knowledge of recruitment strategies, especially in the voluntary sector
- Experience expanding programmes and identifying new opportunities to expand programmes
- Impact report writing and data analysis expertise
For more details please see the job description attached.
Additional benefits
• 25 days paid holiday, plus 8 bank holidays
• Employer contribution to pension scheme
• Flexible working hours outside delivery periods
• Hybrid working (in-person and online) outside delivery periods
• Individual training budget and dedicated time with your line manager to create a personal training and development plan, following a strong coaching approach
• Regular team days, socials, and team welfare initiatives
Applications close at midday on Tuesday 30th April 2024.
Dual Registered Manager - Residential & Supported Living Services
Ilford
37.5 hours per week
Salary: £43,500 per annum
Here at Norwood, we are looking for an enthusiast and driven individual to take up the role of Dual Registered Manager. This position involves managing 3 services in Ilford - 1 residential care home and 2 supported living services for adults with learning disabilities.
Key responsibilities of the Dual Registered Manager include:
- To manage the services in line with Norwood’s Vision, Mission and Values whilst ensuring compliance.
- Maintain a high-quality service working in partnership with colleagues and stakeholders to manage and support all services.
- To create and develop positive relationships with families and other professionals.
- Review budgets, staff rotas, complaints and relationship building with external regulatory bodies.
- Provide support, supervision, development and mentoring to all staff including appraisal and supervision.
- To contribute to the development of new policies and practices within the services and to maintain systems.
- Work within and maintain the quality management system for the organisation and to adhere to the CQC standards and regulations.
- Cover on-call duties on a rota basis.
- Ensure that each person’s package of support is sufficient to meet their needs and that the care and support provided is person-centred.
- Responsible for the recruitment, training, supervision and appraisal of a team of staff.
- Enable and empower the people we support to live an ordinary life as active citizens in the community, by maximising independence and promoting their choices and decisions as much as possible.
Experience and Skills required:
- Registration as Registered Person under the Health and Social Care Act (2008) is an essential requirement of this role.
- Achieved NVQ Level 5 Health & Social care.
- Previous experience working in a residential/supported living setting including supervisory responsibilities, supporting Adults with learning disabilities.
- Knowledge and understanding of current legislation including Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery.
- Strong leadership and team working skills, people management, delegation and budget setting and management.
- Willingness to undertake the Skills for Care Induction.
- Having a full clean UK driving license, with access to vehicle, is desirable.
Benefits at Norwood include:
- The opportunity to work for a leading UK Charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- A challenging and varied role
- A supportive team
- Unlimited access to staff referral scheme
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Prospectus is proud to be supporting The Mercers’ Company, a livery company, focused on being a philanthropic force for good, with a rich history dating back over 700 years. With one of their main focuses being Older People and Housing, they are now searching for a new Scheme Manager to join their London based team, initially on a 12-month Fixed term contract.
As a Scheme Manager for one of their housing schemes, based in East London, you will manage a sheltered housing scheme, made up of 18 units for women residents aged 55 years and over. You will be responsible for the management of the Scheme, including the welfare of residents, the building, security, maintenance and management of compliance and regulatory requirements. You will work alongside the residents and stakeholders to provide advice and guidance daily, facilitate social events to help build a community, reduce isolation and be proactive in driving resident community engagement.
Individuals with a background in housing, estate or facilities management are highly encouraged to apply, as well as those with demonstrable experience in managing a residential scheme, working with older people and knowledge of related services and benefits. Ideal candidates will be proactive, creative, and motivated team player, with the ability to communicate with confidence to individuals and stakeholders at all levels.
Please note, this is a part time role, 27.5 hours per week, Monday – Friday and you will be required to work on-site at the scheme. Occasional travel across all sites based in London, East Grinstead & Shotesham is required.
To apply please submit your CV, cover letters are not required at this stage. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Do you have experience in managing the refurbishment of multiple residential properties at the same time?
Are you able to achieve the best value on all transactions?
At London City Mission our vision is to see a growing and flourishing Church in our city, that is envisioned, equipped, and enabled to share the love of God and good news of Jesus Christ with the least reached communities in London. We are looking for a Property Projects Manager to help support this important vision by overseeing projects aimed at improving LCM properties. This involves the refurbishment of residential properties as part of a strategic restructure.
Your key responsibilities will include:
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Working with the Facilities Manager, occupiers, and internal stakeholders to establish the scope of work for each property project.
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Overseeing the tender process to select the most suitable contractors for each project
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Ensure seamless project delivery within the approved scope, budget, and timeframe, while maintaining quality standards.
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Monitoring project progress through regular reviews and sharing progress updates with relevant stakeholders.
The successful candidate will be a committed, prayerful Christian with demonstrable skills in project management as well as excellent people and administration skills. If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach in London, then we encourage you to visit our website and apply.
There is an Occupational Requirement that the person appointed be an evangelical Christian.
Salary: £32,940.
Contract: Minimum 18-month fixed-term contract.
Location: Based at our central London Office at 175 Tower Bridge Road, with flexible working from home options and with travel as needed
Closing date: 26 April 2024
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Prospectus is proud to be supporting The Mercers' Company, a livery company, focused on being a philanthropic force for good, with a rich history dating back over 700 years. With one of their main focuses being Older People and Housing, they are now searching for an Assistant Housing Manager, to join their London based team, initially on a 15-month maternity cover, fixed term contract.
As an Assistant Housing Manager you will work closely with the Housing Manager to support the delivery of operational efficiency across the Company's six residential sites and services for 206 residents, including leasehold. You will provide excellent customer service to residents and work to ensure that each site is safe, secure and compliant with regulatory requirements. As well as, supporting the development and implementation of new systems and processes, providing guidance on Housing policies and procedures and working closely with the finance team to manage rental income and invoice payment. You will also deputise in the absence of the Housing Manager.
Individuals with a background in property management and knowledge of housing benefits are encouraged to apply. Proficiency in IT and database management is essential, alongside exceptional customer service skills and administration skills.
Please note, this is a full-time role, 32.5 hours per week, Monday - Friday and you will be required to work on-site at their offices, based in Bank. Occasional visits to the schemes and national travel, may be required. Work from home days will be considered, depending on service need.
Please note, if successful you will be required to undergo an enhanced DBS check
To apply please submit your CV, cover letters are not required at this stage. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
A fantastic livery company focused on being a philanthropic force for good are looking for a Assistant Housing Manager on a 15 month FTC.
Location:Office at Bank, with occasional off-site visits
Salary: £39,000 plus generous benefits package
Contract: 15-month FTC (maternity cover)
Hours: Full-time, 32.5 hours per week, Monday to Friday
As Assistant Housing Manager you will be responsible for the delivery of operational efficiency across the Company's six residential sites and services for 206 residents, including leasehold. Your role will be to provide excellent customer service to residents and work to ensure that each site is safe, secure and compliant with regulatory requirements.
You will also support the development and implementation of new systems and processes and provide guidance on Housing policies and procedures. You will work closely with the finance team to manage rental income and invoice payment and will deputise in the absence of the Housing Manager.
The successful candidate will have some experience in property management (ideally) and will possess excellent customer service and administration skills, and proficiency in IT.
This is an exciting opportunity to work for an ancient but ambitious city organisation, investing in opportunities to create positive change and make a real difference to people’s lives.
If you’re keen to hear more, please do get in touch ASAP!
Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Assistant Housing Manager (London based with travel across our sites nationally)
Circa £39k plus generous benefits package
Fixed term Contract - 15 months
The Mercers’ Company is a livery company focused on being a philanthropic force for good. We have a rich history dating back over 700 years with philanthropy as the common thread between our past, present and future.
The Company is looking to recruit an experienced Assistant Housing Manager to join the Housing team on a Fixed Term Contract for 15 months.
The Assistant Housing Manager reports to the Housing Manager to support the delivery of operational efficiency across the Company's six residential sites and services for 206 residents, including leasehold. The role will provide excellent customer service to our residents and work to ensure that each site is safe, secure and compliant with regulatory requirements. The AHM will support the development and implementation of new systems and processes and provide guidance on Housing policies and procedures. This role will work closely with the finance team to manage rental income and invoice payment.
The role holder will deputise in the absence of the Housing Manager.
The successful candidate will excel in communication and organisation, displaying a high level of professionalism while effectively building and maintaining relationships with diverse stakeholders. A strong team player, who enjoys and varied role and possess the ability to use their initiative. Proficiency in IT and database management is essential, alongside exceptional customer service skills.
While experience in property management and knowledge of housing benefits are preferred, they are not essential. An enhanced DBS check is required.
This is an exciting opportunity to work for an ancient but ambitious city organisation, investing in opportunities to create positive change and make a real difference to people’s lives.
The benefits of working with the Mercers’ Company include: non-contributory pension scheme, private medical insurance, 30 days’ annual leave, plus the ability to purchase additional annual leave, travel season ticket loan, subsidised gym memberships, 3 days volunteering days per year and excellent learning and development opportunities.
To apply please email a CV and a covering letter outlining why you are suitable for the role close of business on Monday 15 April 2024.
Who we are:
The National Autistic Society is the UK’s leading charity for autistic people. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.
We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws.
We have come a long way but it is not good enough. There is still so much to do to increase opportunities, reduce social isolation and build a brighter future for people on the spectrum. With your help, we can make it happen.
What we can offer you:
- Pension scheme
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan)
- Access to a 24-hour employee assistance programme
- Access to the Headspace App
We are passionate about supporting autistic people into work, and particularly welcome applications from autistic people. We help autistic people from all backgrounds and strive to represent the same diversity in our staff and volunteers. We particularly encourage applications from people from all minority groups, who are currently under-represented in our workforce. Together, we can create a society that works for autistic people.
We are pleased to be able to offer an experienced autism professional the opportunity to join our Autism Accreditation team as an Accreditation consultant. We require a person with experience working in the field of autism. The applicant will need to be located within the Yorkshire or North East of England due to the nature of the work the caseload they will be managing and the travel required throughout this region.
This role offers a wide and varied work load supporting across social care, education, criminal justice and health sectors amongst many more. Developing best autism practice and celebrating through the accreditation programme the outcomes achieved by provisions.
Start date for this role will be on the 26th August 2024.
How to apply:
- To apply for this role, please click the Apply button below.
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism with the relevant experience and skills.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Rates of Pay: £13.45ph to £15.02ph (depending on experience/qualifications, including holiday allowance)
Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and
occasional residential periods as required
Reports to: Operations Manager / Abbey Hub Manager / Project Coordinator
Contract Type: Sessional
Location: Newham, London
Safeguarding and Equal Opportunities Statement
Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young
people in its care. We will take every reasonable step to ensure that children and young people are protected where
our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to
share this commitment. All members of contract staff are required to undergo enhanced DBS checks.
AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race,
colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we
expect all staff to fully support and implement the Policy in all aspects of their work.
Summary of Role
Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Support Workers are key to
ensuring the successful delivery of our provision for children and young people. Working with children and young
people in group settings, the role will support the delivery of our play and youth projects and activities to aid their
development.
Responsibilities
● Providing for the social, personal, educational and leisure needs of children and young people by assisting in
the running, organisation and delivery of particular projects.
● Establishing positive relationships with all children and young people supporting and enabling them to
increase their confidence and realise their potential, fully integrating them into all project activities.
● Coordinating resources and to develop opportunities for children and young people which reflects their
particular needs and circumstances.
● Facilitating the active involvement of the children and young people in the planning and development of the
project programme.
● Facilitating the positive integration of children and young people with behavioural difficulties and/or
additional needs within the project.
● Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required.
● Working as a member of the AAA team to ensure the safety and well-being of the children and young people
being supervised including day to day 'housekeeping' of the site and maintenance of equipment.
● Liaising with parents, carers and other organisations and professionals as required.
● Adapting activities to meet a child's/young person’s needs as appropriate.
● Carrying out health and safety inspections as required.
● Adhering to AAA policies and procedures in respect of safeguarding children and young people.
● Administering medication, if appropriate training successfully completed.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently looking for committed, enthusiastic and flexible sessional staff to work during school holiday periods and the remainder of the year as One to One Support Workers (supporting young people with additional needs or disabilities).
Rates of Pay: £13.45ph to £15.02ph (depending on experience/qualifications, including holiday allowance)
Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and occasional residential periods as required
Reports to: Operations Manager / Abbey Hub Manager / SEND Coordinator
Contract Type: Sessional
Location: Newham, London
Safeguarding and Equal Opportunities Statement
Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young people in its care. We will take every reasonable step to ensure that children and young people are protected where our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to share this commitment. All members of contract staff are required to undergo enhanced DBS checks.
AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race, colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we expect all staff to fully support and implement the Policy in all aspects of their work.
Summary of Role
Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Support Workers are key to ensuring the successful delivery of our provision for children and young people. Working with children and young people on and one to one basis and in group settings, the role will support the delivery of our play and youth projects and activities to aid their development and will include providing support to young people with Special Educational Needs or Disabilities.
Responsibilities
·Providing for the social, personal, educational and leisure needs of children and young people (including those with additional needs) by assisting in the running, organisation and delivery of particular projects.
·Establishing positive relationships with all children and young people supporting and enabling them to increase their confidence and realise their potential, fully integrating them into all project activities.
·Coordinating resources and to develop opportunities for children and young people which reflects their particular needs and circumstances.
·Facilitating the active involvement of the children and young people in the planning anddevelopment of the project programme.
·Facilitating the positive integration of children and young people with disabilities, behavioural difficulties and/or additional needs within the project.
·Providing for the personal care needs of the children and young people as required including toileting, changing and feeding.
·Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required.
·Working as a member of the AAA team to ensure the safety and well-being of the children and young people being supervised including day to day 'housekeeping' of the site and maintenance of equipment.
·Liaising with parents, carers and other organisations and professionals as required.
·Adapting activities to meet a child's/young person’s needs as appropriate.
·Carrying out health and safety inspections as required.
·Adhering to AAA policies and procedures in respect of safeguarding children and young people.
·Administering medication and/or carry out tube feeding as required, if appropriate training successfully completed.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
The position is a dual role. You’ll join as the organisation’s sole dedicated Youth Worker and will lead on a portion of Free to Be’s year-round follow-on support for vulnerable young people who we have initially engaged via our Thrive Outside residentials. This will involve working with a member of the management team to run our Young Leader and Mentoring programmes as well as working one to one with a small caseload of our children who have more complex needs.
You’ll also help lead at least 10 of our residential projects across each year - working on the ground with the children, leading the volunteers, and helping make the projects special, safe, and transformative for vulnerable young people.
Key Responsibilities:
1. Youth Work (approx. 60% of workload):
When not on residentials (see below), you’ll help to lead the delivery of our year-round work. All of our young people come to us initially through our Thrive Outside ‘Gateway’ residentials. Through that residential week they’ll build deep trust with the organisation. Many however have complex life situations requiring longer term support. Your role will be to deliver and lead the youth work elements of this longer-term support. This will include:
a) Co-lead our ‘Young Leader’ Programme. This programme currently consists of a weekend residential training project to skill up young people, aged 14-17, who have previously attended residentials as younger children, to return as volunteers on those projects. Young Leaders also attend a thank you and feedback weekend each Autumn. We have recently begun to develop this programme further to offer greater year-round support including 1:1 keywork and support through challenges; sessions focusing on life skills development; linking them into work experience/capacity building experiences. We would also like to develop a ‘Youth Board’ or similar in the coming couple of years. You will lead the youth development aspects of the programme: delivering support sessions and keywork to Young Leaders, arranging development opportunities, building participation, and growing the offer over time.
b) Hold a small caseload of higher need young people. Working with a caseload of 4-6 young people at any one time you will deliver targeted 1:1 keywork sessions supporting young people with significant needs – offering advice, support, activities, and crucially help to work through sensitive or complex issues including difficult relationships with parents/carers; low school attendance; challenges with emotional/mental health.
c) Hold a small caseload of volunteer mentors and their mentees - providing regular support, supervision, and guidance meetings to the mentors; ensure mentors are running sessions safely and in line with policy; leading Start of Mentoring meetings with children, parents and mentors; taking the lead on liaising with the wider network of support around the child Including advocacy, attending multi agency meetings and safeguarding referrals. Mentoring is one of Free to Be's follow-on programmes.
d) of support, building on relationships built during our Initial residentials. Volunteer mentors are matched to our existing young people requiring ongoing support, and then offer regular sessions for at least a year with a focus on building young people's confidence and emotional health.
2. Thrive Outside Project Coordination (approx. 40% of workload):
Our residential projects are immersive, exhausting in all the right ways, and full of opportunities for children to feel included, valued and successful. Children usually spend 5 days at a time with us - many will paddle in the sea for the first time, play hide and seek in the woods, build rafts, canoe across lakes, visit farms, forests, ruined castles and splash through streams. A small number of projects are camping based, but most run from a variety of residential centres that we hire for the purpose. The majority of these projects take place during the school holidays.
We want you to play a key part in at least 10 such projects a year. Initially spending time in the different project roles (working intensively with small groups of children; providing floating support to the project coordinators; perhaps overseeing catering or driving our minibusses.). Once you are familiar with the way projects work, we will support you to progress to lead and coordinate them, working alongside a member of our staff team or an experienced volunteer. This will involve managing teams of between 5 and 25 volunteers, to oversee the wellbeing of between 8 and 20 children and young people per project.
Jointly with the other project coordinator, you will:
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Take lead responsibility for the organisation, structure, and safe running of the project.
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Provide leadership, support and direction to the project’s volunteer team. Set the tone and ethos of the project, understand and model Free to Be’s approach to supporting young people, and lead the team to create the best experience possible for the children.
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Build excellent working relationships with Free to Be’s children and young people, ensuring they feel welcomed and included and that their safety and support needs are fully met during the project.
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Support the volunteer team to respond effectively and in a positive manner to children presenting behaviour,risk issues (including safeguarding issues), or other challenges which may arise.
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Liaise with the parents/carers of Free to Be children, building positive and supportive relationships, understanding many may have been let down by statutory or other organisations in the past.
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Work to ensure safety and quality standards on residentials are of the highest level by ensuring Free toBe’s policies and processes, (including safeguarding, health and safety) are implemented at all times and issues are efficiently and constructively problem-solved, with the support of the leadership team.
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Be the ultimate problem solver on the project - anything can happen, and frequently does!
As a small but fast-growing charity, we may also, from time to time, ask you to step in and support with other tasks in line with the development of the organisation.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Supported Accommodation Administrator to provide a welcoming environment and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including: housing management, referrals, financial management and health and safety. This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and input information on the client database in order to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will process voids (vacant rooms) in line with housing management procedures, ensuring that rooms are cleared and liaising with the Facilities Manager to ensure that rooms are habitable as soon as possible.
Please refer to the job description for further information.
In your application form, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
Please note that the hours for this role are 8am-4pm Monday-Friday.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.