7 Retail engagement manager jobs

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The Children's Trust
KT20, Tadworth
£38,000 - £40,000 per year
NHS Confederation
SW1E, London
£48,270 + £4,000 London Weighting pro rata at 0.6 (FTE)
Martin House Children's Hospice
LS23, Wetherby
£41,067.00 per year
Wanted: an inspirational leader with excellent knowledge of contemporary Marketing techniques, who is innovative & entrepreneurial.
Page 1 of 1
Carlisle, Cumbria
£24,000 - £27,000 per year
Permanent, Full-time
Job description

We have an exciting opportunity for an enthusiastic and passionate individual, ideally with a background in mental health to manage our 24hr Mental Health Supported Accommodation Service for seven adults with severe and enduring mental health needs and learning disabilities in Carlisle. You will lead a committed and experienced team of staff delivering a person-centered recovery service to individuals with a diverse range of needs.  The service enables people to develop independent skills and confidence to stay well and to enjoy an active lifestyle.

Applicants must have a working knowledge of the CQC Regulations and willingness to undertake the Registered Manager application process with CQC. We are in the process of developing a new supported Living Service for 4 adults which the successful candidate will actively be involved in the development and management of the service

The Role:

As the Registered Manager you will be responsible for the overall delivery and management of the service and for ensuring that CCG contract requirements and quality standards are met. Specific duties and responsibilities will include:

  • Deployment of staff to meet individual needs and preferences within available resources
  • Supervision, coaching, performance management and support of staff, volunteers and students on placement
  • Responding to referrals and undertaking initial assessments of need
  • Co-ordinating a programme of regular person-centered reviews which put each person’s views and unique recovery journey at the heart of planning and decision making
  • Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support
  • Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
  • Facilitate service user engagement, involvement and peer support

Qualities Required

Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect.  You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies.

You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions.  You will be required to demonstrate knowledge of the Mental Health Act (1983) and have experience of quality assurance.  You will have the knowledge and skills to ensure the safe management and administration of medicines.

You will be hard working, resilient and reflective with the ability to accept supervision and be accountable for your own practice. Good written and verbal communication skills are essential along with the practical skills required to plan and organise care and support delivery. You will be required to be flexible, working shifts on a rota system.

You will have at least 2 years practitioner experience with experience of supervising/managing staff and resources. You must have a relevant health or social care qualification (such as NVQ Level 4/5, degree or RMN/DipSW). You must be well organized, professional and credible with colleagues from the multi-disciplinary team. You will be able to demonstrate leadership ability and management competencies. Good written and verbal communication skills are essential as is the ability to organise your own time effectively and manage professional relationships. Car Driver essential

Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.


  • Comprehensive induction and ongoing Professional training to develop your career.
  • Friendly, open culture
  • Rated Good in all areas by CQC
  • 33 days annual leave per year  ( including bank holidays)
  • Company sick pay scheme
  • Free Life Insurance Scheme
  • Weekly  on- site support from an experienced Senior Practioner Manager
  • Full Corporate Support from an established Not for Profit Provider
  • Exclusive online retail discounts Scheme
  • Free Employee Assistance Service
  • Work for a Company that has Achieved The IIP Silver Award and is committed to employee development
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More about Creative Support
Creative Support

Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more

Posted on: 07 July 2020
Closing date: 28 July 2020
Job ref: 34861
Tags: Support Worker,Social Work

The client requests no contact from agencies or media sales.

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