Retail Trading Officer Jobs
We have an opportunity for a Customer Communications Specialist to join the Corporate Affairs Team on a 12 month fixed term basis, working 30 hours a week.
You'll be based from our Basingstoke office, although with offices in Bristol, Christchurch, Exeter and Newbury, we can be flexible on your base location.
The role will combine both home and office working to ensure a positive work/life balance.
The Role
You'll support the business in achieving its priorities through effective customer communications, advising on the right channels and messages to keep SNG's customers informed and engaged.
As a Customer Communications Specialist you'll create, develop, execute and project manage strategic and tactical communication plans. This will involve producing and delivering creative, engaging content and campaigns for our customers through multiple channels, including web, social media, email and SMS, direct mail and more.
It's an exciting time at SNG as we integrate our communications for former Sovereign and former Network Homes customers and establish a Community Foundation. You'll be part of supporting the transformation and change programme as we move forward together.
Other key responsibilities include:
- Working closely with key stakeholders, listening to and understanding their communication requirements and providing them with expert support.
- Working to align customer communications with external and internal communications, and with our strategy and values.
- Managing and measuring the effectiveness of our communications, including external benchmarking and best practice.
- Understanding the pressures and issues facing the social housing sector and keeping up to date with best practice in Communications and PR, particularly changes to communications innovation, legislation and codes of practice and sharing this insight with colleagues.
What we're looking for
This position would suit candidates who have previous Customer Communication experience, possibly in a housing association, local authority or similar non-profit organisation.
- Excellent written communication and interpersonal skills, including the ability to adapt your tone and write copy/create campaigns designed to generate a response or change in behaviour.
- Demonstrable experience of producing engaging customer content and campaigns.
- Experience of briefing and working with designers and creatives.
- A good understanding of MS Office packages, including Word, Excel and Publisher.
- Use of email marketing and social media management platforms and tools.
- Experience of working to deadlines and achieving targets through own work and the work of partners.
- Work well within a small team and on your own initiative.
- Be highly organised with a methodical approach.
You may need to travel between our offices and attend external events on occasion, so you'll need access to transport and be happy to travel.
What we can offer you
As a member of the Corporate Affairs Team, you will be part of a friendly, innovative and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term - in individual homes, our customers and work with partners, to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Willow Burn Hospice is currently seeking a Retail Operations Manager to join our dedicated retail team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham.
The role of Retail Operations Manager has overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
Job Purpose
- Overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
- To promote the ideals of Willow Burn Hospice (WBH) and be a positive ambassador.
- Ensure all shop opening hours are covered and co-ordinating shop cover when the Managers and Deputy Managers are unable to organise cover for each other or volunteers.
- Contribute to the income generation targets of WBH to achieve maximum profit and sales targets through retail outlets.
- Work with the Head of Fundraising and Marketing on the development of retail portfolio including shops and merchandise.
- Ensure WBH’s policies and procedures are adhered to at all times
Executive Support Officer
Contract: Permanent
Hours: Part time, 2-3 days per week subject to your availability
Salary: £25,454 (pro rata to 2 days - £10,181.60; 3 days - £15,272.40)
Location: Holyoake House, Manchester
We are delighted to share this new and exciting opportunity for an Executive Support Officer to join our dynamic organisation.
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops.
As Executive Support Officer, you will provide executive support in a one-on-one working relationship, undertake a variety of special projects for the CEO, working independently from conception to completion.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Core responsibilities
We invite all interested parties to learn more about the role and our organisation within the recruitment pack, which can be downloaded from the recruitment documents section.
- Undertake a variety of special projects for the CEO, some of which may have organisational impact.
- Independently gather research for the CEO and translate the findings into completed written and visual reports.
- Undertake data analysis where needed.
- Lead on the end-to-end project management of projects from the CEO.
- Present findings, data and reports to key stakeholders as needed to gain organisational backing to pursue funding and strategic opportunities.
- Edit and prepare Board papers and presentations for the CEO in advance of Board meetings and working groups.
- Provide detailed briefs for the CEO in advance of key meetings and events.
- Maintain a high degree of confidentiality regarding issues concerning members of staff and all stakeholders, and those of organisational and strategic importance.
- Organise workload and prioritise daily using own initiative and knowledge of the work with minimum supervision from the CEO.
- Anticipate the CEO’s needs and exercise judgement based on those needs understanding the politics of a situation and understanding how the organisation functions.
- Ensure the timely preparation and delivery of all briefing information and preparing papers and presentations required by the CEO.
- When required, take accurate notes of meetings, ensuring that matters arising are dealt with by the appropriate person within agreed timescales.
- To undertake other appropriate duties and responsibilities as required from time to time.
Essential skills:
- Administration experience
- The ability to proactively manage and coordinate conflicting priorities, work independently, and meet deadlines
- Handling sensitive situations, recognising confidential issues and dealing with them appropriately
- Attention to detail, good organisational and administrative skills
- Excellent verbal and written communication skills with the ability to prepare clear correspondence, minutes, reports and briefing papers
- Highly developed IT skills with the ability to use a variety of computer systems, and proficient in Microsoft Office applications
Benefits
At Co-operatives UK we are a mindful, inclusive, and equal opportunities employer. As an organisation that is owned and controlled by its members, we put our people at the forefront of all that we do. We offer:
- Flexible working options
- Pension scheme
- Discounted travel to work scheme
- Employee wellbeing assistance programme including free eye tests
- Personal and professional growth and development, including coaching
- Trade union
To apply please follow our application process and complete the application form on our website.
Application deadline: Midnight, Wednesday 10 April 2024
Interviews: Week commencing 22 April 2024, in Manchester.
The client requests no contact from agencies or media sales.
We welcome applications from experienced and knowledgeable Finance Directors to join our team.
Our cultural Trust operate an exciting portfolio of Museums, Heritage sites and Arts venues in Luton from which we develop and deliver year-round programmes of arts, exhibitions, workshops, cultural events and activities. We also support and enable artists, creative industry entrepreneurs and community groups who use and operate from our inspiring heritage venues. The post holder will lead on all financial and resource functions for the Culture Trust Charity and Trading Company managing a dedicated finance, HR and Admin team and contributing as a to the Trust’s strategic leadership team.
For more information about the role and how to apply please open the JD pack below.
The client requests no contact from agencies or media sales.
HR/ People Officer - Volunteering (Hybrid)
Hybrid: 1-2 days at head office and LWT sites per week, remaining can be worked from home
Flexible working will be considered
We’re looking for a People Officer to help achieve our vision of London alive with nature, where everyone can experience and enjoy wildlife. Joining our People & Organisational Development team, you’ll initially have a strong focus on helping to shape and continuously improve our volunteering programme across our sites. This role will then have the opportunity to develop into a generalist HR/People role.
This role could suit someone with similar experience in a volunteering support/ coordinator role who is interested in developing a career in HR/People, or someone from an HR background within the charity sector.
Role & Responsibilities
Initially, your role will predominantly be focussed on improving and transforming volunteer management and experience at our organisation for the first 12 months. There will also be HR/People elements which long term, will expand further into more of a generalist role.
- Act as the supporting partner to our volunteer managers, guiding them through processes and best practice and providing regular training
- Support our volunteer managers with recruitment and onboarding of volunteers
- Support with the implementation of our new volunteer management system, and it’s ongoing administration
- Seek ways to improve our current volunteer programmes, ensuring volunteer managers are supported and volunteers have an excellent experience with us
- Support on the creation of a recognition programme
What’s in it for you?
Salary: £30,065
Tenure: Permanent, full time contract
- 25 days annual leave pro rata plus statutory holidays and Christmas closure
- Access to benefits platform including discounts on retail, dining and days out
- Salary sacrifice schemes including bike, gym membership and nursery
- Enhanced maternity, paternity and adoption pay
- Enhanced flexible working policy from your first day
- Enhanced sick pay from your first day
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- ‘Staff Day’ once a quarter
Our ideal Volunteering & HR Officer
- Experience in a similar role, or in an HR role within the charity sector with a good understanding of volunteering
- Good understanding of compliance, best practice and upholding organisational policies and procedures
- Experience delivering training sessions
- Ability to transition between long-term project planning and day-to-day delivery
- A strong understanding of EDI
(Please see job description for full person specification)
Closing Date: 1st April 2024 at 9am
Interviews to be held: Week commencing 8th April
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. We are committed to ensuring equal opportunities for all. Alongside our inclusive Talent policy which outlines are commitments including giving fair opportunities to ex-offenders, we also offer an enhanced flexible working policy which is available to you from your very first day.
Head of Youth Programmes (Hybrid)
We’re looking for a People Officer to help achieve our vision of London alive with nature, where everyone can experience and enjoy wildlife. Joining our People & Organisational Development team, you’ll initially have a strong focus on helping to shape and continuously improve our volunteering programme across our sites. This role will then have the opportunity to develop into a generalist HR/People role.
REF-212511
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £14,078.25 per annum (based on a full time equivalent of £23,463.71 per annum or £12 per hour)
Hours: 22.5 hours per week – flexible, but will include weekends and bank holidays
Location: Exmouth
Duration: Fixed term contract - 12 months
The Role
We have an exciting opportunity to come and work with us as part of our Retail Team, based at our Exmouth shop. We are seeking an organised and enthusiastic Assistant Manager to join us 3 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered. Daily tasks may include:
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day to day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively, including creative displays and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
The Candidate
We’re looking for someone who is self-motivated and has excellent interpersonal communication and customer care skills. Previous experience in retail and / or customer service environment is required with good problem-solving ability and a readiness for the ever-changing challenge that is charity retailing!
If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!
The Package
£12 per Hour. As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
More Information and How to Apply
To apply, please visit our careers page scroll down to 'Charity Shop Assistant Manager - Exmouth' and click 'Apply for this job'.
The closing date for applications is mid day on the 8th of April 2024.
Interviews will be held via Teams on the 12th of April 2024.
What's the recruiting process like at DAA? Learn about your experience as a candidate here.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
You will be well organised, with previous experience in planning and executing conferences and other events. Previous experience working with volunteers or in a client facing environment is essential
Day to day responsibilities include dealing with general enquiries and requests, organising events and training courses, preparing briefing notes and accurate document management.
Details
Post: Team Assistant, Provincial Support Team
Description: To support engagement activities and respond to contacts from key stakeholders. To assist the Provincial Support team and the Masonic Support Department with the delivery of all activities, in particular working closely with external stakeholders and volunteers who play a central role in ensuring the award of grants to individuals.
Hours: 34 hours per week (early finish on Fridays)
Hybrid:Work from home two days per week
Salary: £27,664 - £30,105 (depending on experience)
Holiday:25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Masonic Support Programme Lead
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Main responsibilities
· Administer general enquiries and requests made to Masonic Support Department
· Support the Masonic Support Department to arrange and run conferences, regional meetings and other events
· Arrange delivery of PGA Induction training
· Provincial Support record maintenance / Filing / Archiving
· Research and prepare briefing notes/topic summaries to support the activities of the Provincial Support Team
· Assist the Volunteer Officer and Masonic Support Administrator
Person specification
Essential
• Educated to A-level (or equivalent)
• Experience of working with volunteers or in a client facing environment
• Event administration and management
• Preparing briefings, guidance, reports and correspondence
• Self motivated and able to work independently
• Proactive and supportive team working
• Excellent standard of written and spoken English
• Excellent attention to detail
• Able to communicate clearly and concisely
• Able to build effective relationships with colleagues at all levels
• Able to use initiative to take decisions and solve problems within assigned level of responsibility
Desirable
• Degree level qualification (or equivalent)
• Charity sector experience
• Working for a membership organisation, Trade Association or similar
• Providing administrative support for a team
• Basic knowledge of Freemasonry and its structures
• Arranging and supporting meetings and events using zoom
• Intranet maintenance using Pagetiger
• Working with Powerpoint
• Basic records management
How to apply
Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.
Deadline for applications: 7th April
The client requests no contact from agencies or media sales.