Senior Coordinator Humanitarian Learning Jobs
Learning and Development Coordinator
Provide technical support and quality assurance to RedR UK Programmes Team, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors.
Fixed-Term One-Year Contract
Responsible to: Associate Director of Programmes
Location: London, UK or Amman, Jordan
Salary: 3.1(GBP 33165) in London; 3.1(JOD 20,300) in Jordan
This position works closely with the members of the Learning and Development Team, as well as working in a support role with members of the Programmes Team to deliver quality learning and development programming. The Learning and Development Coordinator also works in partnership with external partners, including members of RedR’s Associate Trainer network, as well as other RedR organisations, partners and clients.
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THIS ROLE
The Learning and Development Coordinator is an essential role within the Learning and Development Team and the Programmes Team more generally. The staff will closely work and coordinate with other members of the L&D Team as well as Programme Managers, Coordinators and Officers, Associate Trainers and Consultants, etc. The L&D Coordinator designs and adapts RedR UK training materials as well as providing technical L&D support and quality assurance to the broader Programmes Team. In particular, this role will focus on building and strengthening RedR UK’s self-paced eLearning offerings.
JOB DESCRIPTION
Main Duties, Responsibilities and Accountabilities
Ensure that the quality of our L&D services and material is maintained, improved and expanded:
- Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning
- Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible
- Contribute to the update and maintenance of RedR UK’s e-learning and open-source learning platforms
- Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports
- Contribute to the development or updating of RedR UK’s L&D and eLearning strategies
Support the delivery of RedR UK's demand-led services to a consistently high standard:
- Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F, online facilitated and eLearning), particularly in connection with RedR UK’s self-paced eLearning offerings
- Coordinate with the L&D team on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services
- Where appropriate, design and/or deliver learning/training services directly to the participants
- Where appropriate and agreed by line manager, lead the execution of selected projects, especially L&D projects
- Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities
Support Network of Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services:
- Support the capacity building of ATs in L&D and technical Quality Assurance related matters, including introduction to RedR UK training methodologies, innovative training techniques, new training tools, etc.
- Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs) into the trainer pool and/or on specific projects as required
- Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs
Ensure that RedR UK services meet the needs of the sector and work to expand our reach:
- Keep up to date with developments in learning with a focus on eLearning technologies and platforms, as well as other training methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly
- Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation
- Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme
- Represent RedR UK at selected external events and forums, as appropriate
- Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System
Additional responsibilities:
- All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability
- Manage special or project budgets as required and agreed with the Line Manager
- Undertake other tasks as reasonably requested by the Line Manager
PERSON SPECIFICATIONS
Essential
- Experience in design of self-paced and blended eLearning programmes, including experience with Articulate Rise, Articulate Storyline, Vyond and other animation/design platforms including a strong understanding of accessibility requirements
- Experience managing Learning Management Systems, especially Moodle
- Experience and understanding of learning and development approaches, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and online facilitated events and revising/adapting training material
- Experience assessing learning, familiarity with the Kirkpatrick Model, and experience tracking, evaluating and reporting on learning data
- Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills
- Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard
- Good workload management skills and ability to use initiative to solve problems
- Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks
- Excellent oral and written English language skills
Desirable
- Certificate in learning technologies, ICT, instructional design, or similar
- Qualification in Humanitarian Action, Disaster Management, Development Studies or similar
- Fluency in French, Arabic, Portuguese or Spanish
- Ability to deliver trainings in a language other than English
- Experience developing or administering an LMS
- Experience of working with academic institutions on the assessment of learning
- Experience in graphic design, video editing, audio editing
Make it happen: apply now
To apply for this role, based in either our London or Amman offices, please send your completed CV and one-page cover letter.
The client requests no contact from agencies or media sales.
The Major Gifts Stewardship Assistant is responsible for an existing portfolio of approximately 150+ individual, trust, and corporate donor relationships. Main responsibilities include:
· Maintaining the current portfolio of donors.
· Uplifting donors to give at higher levels, where possible.
· Supporting the trusts and foundations of new business processes through research and outreach.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (at least 2 days in office per week)
Salary: £28,011.50 per annum
Job Purpose:
To be an integral part of the Philanthropy team, providing stewardship to individuals, trusts and foundations, and corporate supporters (typically, yet not exclusively, at the £5,000 to £20,000 level). You will be responsible for a portfolio of major donors, ensuring their continued support of MSF.
Requirements
KNOWLEDGE, SKILLS & EXPERIENCE
Essential:
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters.
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills.
• Ability to deal with people at all levels and from a wide range of backgrounds.
• Accuracy and excellent attention to detail.
• Proven organisational skills with experience of managing multiple tasks and prioritizing effectively.
• Experience of working in an office environment, maintaining effective administrative systems and procedures.
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas.
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities.
• Computer literate and confident in using all Microsoft Office programs.
• Fluency in written and spoken English.
• Commitment to the aims and values of MSF.
• Willingness to travel within the UK.
Desirable:
• Work experience in fundraising, marketing, or sales.
• Experience in bringing in income against targets.
• Experience of working with senior decision makers.
• Experience using a CRM system.
• Interest in international, humanitarian work.
• Willingness to travel internationally.
Other information
Recruitment timetable:
• Closing date for applications: 6 May 2024, 11.59pm (BST)
• First and second round interviews: w/c 13 May 2024
Please note, you will be asked to complete a task as part of the interview process.
Right to work in the UK
Candidates must have the right to work in the UK. Please click here to check whether you have the right to work in the UK. If you would like to discuss your right to work status further, please contact us.
Accessibility
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know.
Examples of adjustments we can make:
• offering you an alternative if you are unable to use our online application system.
• providing necessary information, such as the job description or assessment materials, in an alternate format
• allowing you to have someone with you during an interview for example, a Sign Language interpreter.
Diversity, Equity, and Inclusion
We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Job title: Regional Director, East and Southern Africa
Principal Location: Nairobi (other strategic locations in East Africa negotiable)
Role Purpose:
Street Child is a rapidly growing, child-focused, humanitarian and development organisation. In 2023, Street Child celebrated reaching over one million children across 25 countries over its fifteen years of existence. This was accomplished with and through a growing network of more than 200 national and local actors. The Regional Director will be a standard bearer of this ambition in East and Southern Africa, providing leadership across all countries where Street Child is operational while monitoring and pursuing growth opportunities across the region. As Street Child’s most senior representative in the region, the Regional Director will guide and drive the organisation to deliver on the objective of ensuring all children are safe, in school, and learning.
As Street Child actively seeks opportunities to expand its support for the most marginalized girls and boys, the Regional Director will be responsible for providing outstanding leadership and for resourcing and delivering high impact programming across East and Southern Africa. The Regional Director will work to identify and advance partnerships with regional, national, and local actors, as well as donors. This will require bringing a strong network to the role along with energy to represent Street Child in organisational, regional, and global forums. As Street Child country teams drive delivery for girls and boys, the Regional Director will work with country directors to develop high-functioning teams to deliver and resource ambitious regional and country strategies.
The Regional Director will manage one regional programme coordinator and will progressively assume responsibility for line management of country directors in East and Southern Africa.
Key Responsibilities:
- The Regional Director will act as chief motivator, working collaboratively with country, regional, and head office teams to:
- Cultivate enthusiastic and high-performing teams through outstanding leadership:
- Build, lead and motivate an ambitious and enthusiastic team of Street Child Country Directors and Strategic Leadership Teams.
- Oversee and support the recruitment and development of passionate, motivated, and technically excellent Street Child staff.
- Strengthen Street Child’s culture of learning, for both staff and local partners, by identifying professional and organisational development opportunities that respond to self-identified capacity gaps.
- Build a supportive network of learning and information exchange between regional county teams.
- Be a frequent in-person presence in operational countries, sometimes spending extended periods to support leadership at the country level, including in insecure contexts.
- Oversee the management of partnerships in countries in East and Southern Africa where Street Child does not maintain a direct presence.
- Drive resource mobilization across the East and Southern Africa region, for country programmes, regional strategy, and partners:
- In close collaboration with country leadership, identify country-level needs, seek out opportunities, and support in the development of winning proposals for country programmes.
- Across the region, identify needs and gaps, and drive new potential expansion opportunities in line with Street Child’s global strategy.
- Guide programmatic excellence across the region through robust strategy development and high-quality programme delivery:
- Develop a technically robust and evidence-based regional strategy that identifies Street Child’s comparative value and strategic goals in the region, across humanitarian, development and refugee contexts.
- Continuously consult with Country Directors, programme managers and local partners to ensure programme design and delivery is iterative, adaptive and quality-assured and impact is clearly measured.
- Provide support to local partners to develop organisational development plans and their own high-functioning leadership structures.
- Oversee and work closely with the regional finance team in their development and delivery of accurate, value for money budgets and robust operational processes.
- Ensure that operations and programmes in East and Southern Africa are conducted in line with Street Child’s policies and standards, including in the areas of safeguarding, safety and security, HR, finance.
1) Be a passionate representative of Street Child and our partners, across the organisation and in external forums:
- Represent Street Child at the highest level in East and Southern Africa, including pro-active participation in relevant coordination mechanisms at national and regional level.
- Represent Street Child and the needs of children in East and Southern Africa in global for a as required.
2) Advance and diversify partnerships with the local actors who respond to the needs of girls and boys in their communities, and with donors who can resource the work:
- Lead the development of strategic partnerships with relevant actors including donors, INGOs and local/national government, including at the regional level.
- Oversee the development of a resource mobilisation strategy for the region based on Street Child’s expertise and donor priorities.
- Lead and/or support Country Directors in the development of high-quality and highly competitive institutional funding proposals.
- Proactive engagement with Street Child UK head office and programmes team on strategic, networking and fundraising activities.
- The Key Responsibilities provide a high-level view of the Regional Director role. These responsibilities will evolve as the Regional Director expands Street Child’s reach across East and Southern Africa. Street Child operates with an entrepreneurial spirit that may require staff to step-up and step-in to reasonable tasks beyond the initial description of their role. The Regional Director may occasionally be called upon to provide surge or scoping support to other parts of Street Child Programmes as delegated by the Director of Global Programmes.
Qualifications and Experience:
- Significant senior management experience, leading high-functioning programme regional or county teams in the humanitarian and development sector. Previous experience as a country or regional director is preferred.
- Strong strategic thinker, with demonstrated expertise developing, resourcing, and delivering strategic plans at the regional or country level.
- Demonstrable experience of proposal development and/or winning funding; Experience in both humanitarian and development contexts.
- Strong command of the localisation agenda, and commitment to local level leadership and decision-making.
- Strong experience delivering high quality education and/or child protection programming.
- Excellent written and spoken communications in English.
- Experience working in the East and Southern Africa region.
- Demonstrated experience working closely with and in support of a multitude of partners including those from local civil society, government, and the private sector.
- Excellent relationship building skills, with an ability to skillfully navigate both national and international stakeholders.
- Willingness to actively engage in program development with country teams including extended missions to support at country level (significant travel expected).
- Additional language skills with a preference for Swahili, Portuguese, French, Somali, or other regional language
The client requests no contact from agencies or media sales.