8 Senior housing officer jobs near Bristol, City Of Bristol

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National Housing Federation
£25000 - £35000 per annum, Benefits: Between £18,097.20 (£30,162 per annum)- £20,434.20 (£34,057 per annum )depending on location
Royal Osteoporosis Society
Bath 11.12 miles
up to £90,000 per year
Exciting opportunity to join a new leadership team in this ambitious charity. Remote working option.
National Housing Federation
£45000 - £55000 per annum, Benefits: Between £42,000 - £46,100 per annum depending on location
£29,453 pa + excellent benefits including 30 days holiday and flexible working
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BA1, Bath 10.76 miles
£40,000 per year
Temporary, 9 months Contract, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Job Title:    Assistant Operations Director (FTC 9 Months)
Salary:        £40k per annum
Location:    Bath
Hours:        Full time, 37.5 hours

Role :        Responsible for a team of 5 direct reports. 
Responsible for overseeing a wide range of specialist services for people experiencing homelessness and social exclusion across the South West.  Ensuring that everyone we support experiences a consistently great quality service, delivered in line with our vision, mission and values and that our clients are at the centre of everything we do.

Are you passionate about working for an organisation that makes a real difference to the lives of marginalised people? Julian House is a charity supporting people who are homeless and socially excluded, and the aim is to build sustainable independent lives. We operate more than 40 different projects, accommodation sites and social enterprises across the south west.

We have a great opportunity to work with our Operations Director to ensure Julian House clients receive a consistently great quality service from our skilled, experienced, and motivated staff teams.

Key Responsibilities

  • Work with the Operations Director to deliver organisational strategy for operational services.
  • Contribute to the strategic direction, development and continuous improvement of the organisation.
  • Lead on retaining existing services through the achievement of outcomes and contractual negotiations.
  • Support the Operations Director in exploring new opportunities and models of support.
  • Make recommendations to the Operations Director where changes to structure and resources are required to deliver organisational aims

Quality, Safeguarding and Safety

  • Work with managers to deliver compliant and safe services in relation to people, buildings and performance.
  • Effective management of any safeguarding incidents and appropriate escalation of any emerging risks.
  • Lead on improvement action plans following audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded.
  • Ensure compliance with key policy and procedure in areas such as safeguarding, health and safety, equalities and diversity, data protection, code of conduct and all other statutory requirements.
  • Ensure clients are living in accommodation that we would consider suitable for our own family members.
  • Create opportunities to maximise staff and client involvement and co-production in all aspects of operational service delivery.

Financial and Performance management

  • Manage a large budget, maximising income through arrears and voids management, and ensuring services remain within set budgets.
  • Ensure compliance with KPIs across all services.
  • Ensure all managers are managing, coaching and developing all staff to ensure the highest level of performance.
  • Lead and motivate direct reports to ensure they are championing and maintaining a consistent and positive team culture across entire operations.

Stakeholder Management

  • Develop and maintain excellent internal management relationships with all other Julian House departments & functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance.
  • Support new business opportunities across operations and ensure effective and timely implementation of new services and contracts.


  • Evidence of qualification to degree level or equivalent
  • Training and/or experience in fields such as social care, housing, homelessness, domestic abuse and criminal justice


  • Experience of having successfully undertaken a similar senior role and a background of work within the sector
  • Experience of multi-site and remote management of services and people
  • Track record of delivering client-focussed services that meet a multiplicity of needs
  • Ability to work with IT based records, produce reports, analyse budgets and monitor KPIs
  • Experience of effective recruitment, performance management, supervision and team leadership
  • Experience of leading, engaging and motivating colleagues through change
  • Experience of implementing new services and project management on a large scale
  • Experience of working collaboratively with stakeholders, staff and clients

Skills and knowledge

  • Knowledge of safeguarding, homelessness regulation, rough sleeping, offending and domestic abuse issues
  • Knowledge and experience of housing management in a supported housing environment
  • Knowledge of delivering services which are strengths based, trauma informed and create psychologically informed environments
  • Knowledge of contract and commissioning environment in which our services operate
  • An eye for detail
  • Strong communication and interpersonal skills
  • Ability to work with clients and staff to gain insight on how to develop services
  • Ability to build productive networks and partnerships
  • Expertise and practical experience of managing services safely

A clear understanding of the social and political environment within which the organisation operates

If this sounds like the kind of role you have been looking for, we would love to hear from you!

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More about Julian House
Julian House

At its foundation, Julian House was set up to offer direct support to some of the most marginalised people in society – the homeless. Ini... Read more

Posted on: 04 January 2021
Closing date: 31 January 2021
Job ref: AOD2021
Tags: Senior Management,Operations

The client requests no contact from agencies or media sales.

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