Senior Inclusion Worker Jobs in Alloa, Clackmannanshire
London: £70,995 to £87,781 | National: £60,014 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.
Location: Homebased with extensive travel across the South East to prisons and other Pact premises
Contract Type: Fixed Term Contract
Job Type: Full time, 37.5 hours per week
Salary: £46,225 per annum plus £1,500 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
Would you like a role where you can create systemic change in prison healthcare?
Listen to Families is an innovative new service to improve prison healthcare by involving families and carers more proactively in the process. A pilot project - the first of its kind - has been running in London for around 18 months. It seeks to create mechanisms and opportunities for families to be heard and influence how healthcare services are delivered and developed.
The service listens to the views and experiences of families, feeds that back to the NHS and providers, makes recommendations about where improvements could be made, and works with them to co-produce solutions with people who have lived experience.
This role holder will set up a similar pilot project in four prisons in the South East – HMPs Elmley, Downview, Huntercombe and Aylesbury. This is an opportunity for someone to join and shape the delivery of the project from the day one.
We're looking for:
• A good understanding of service user engagement practices and methodologies.
• Understanding of the importance of professional boundaries and the complex/vulnerable nature of our service users.
• Knowledge and understanding of the diverse needs of prisoners and their families, including those from marginalised communities.
• Experience of service user involvement with diverse groups, ideally including people who have been affected by the criminal justice system.
We would welcome applications from people who have lived experience – that could be as a family member of someone in prison; or as someone who has been in prison.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button
Other information:
Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Prison Healthcare Engagement Manager, Family-Centered Healthcare Liaison Officer, Healthcare Community Engagement Lead, Family Advocate for Prison Healthcare, Prison Healthcare Liaison Officer, Family Engagement Coordinator for Healthcare Services, Healthcare Family Liaison Specialist, Healthcare Involvement Project Manager, Family Voice in Prison Healthcare Coordinator, Healthcare Collaboration and Engagement Specialist, etc.
REF-212 934
Development Worker
Fixed Term Contract
Job Ref: V491
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £20,000 pro rata (25K FTE) plus attractive employee benefits package
Start date: ASAP
Location: Office based in Alloa, or locally home based, with regular work in local communities
Closing date: 1 April 2024 – 10am
Interview date and Location: Monday 8 April 2024 – Alloa
Volunteering Matters
At Volunteering Matters, we use the unique power of volunteering to bring people together, build stronger, more resilient communities across the UK and solve some of society’s most complex issues. From social isolation and loneliness, to improving health and wellbeing, to building skills, confidence and opportunity, and to ensuring young people can become change-makers in their community; the impact that we have is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in regional hubs across Scotland, England and Wales. We also have a national Employee Volunteering Team, with over 25 years’ experience, acting as a broker of tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
We are a worthwhile, fun, interesting, challenging, team orientated, collaborative and rewarding place to work!
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Role Purpose
The Retired and Senior Volunteer Programme (RSVP) is supported by the Volunteering Matters family. RSVP is a volunteer-led project that encourages, facilitates, and supports older people aged 50+ to keep active by volunteering in their community.
RSVP believe by volunteering and using their life experience and skills, older people are less likely to be socially isolated and suffer from poor mental and physical health and wellbeing. RSVP groups are coordinated by a team of Volunteer Organisers. Current activities include volunteering within NHS hospitals and schools, charitable knitting groups, walking groups, and a Handyperson scheme. Over 1000 older people have engaged over the last 21 years.
We are looking for a Development Worker who can work flexibly, is driven, and is passionate about supporting older people to volunteer in their community. It is important that the post holder can commit to our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.
The coronavirus pandemic caused major disruption to RSVP. Risks to older people meant that our volunteers were asked, overnight, to shield at home. RSVP activities closed for a prolonged period of time. While these have since re-launched, a significant number of Organisers and Volunteers have not returned to volunteering.
As our Development Worker, you will provide staff support to re-build RSVP activities across Forth Valley. You will help to decrease social isolation and loneliness, and improve older people’s mental health and wellbeing, by engaging them in regular, ongoing volunteering roles suited to their needs and interests.
You will work closely with a small team of Volunteer Organisers, supporting and empowering them to deliver and develop RSVP activities across Forth Valley.
Over the next year, we aim to engage a minimum of 60 new volunteers in our activities across Forth Valley. You will lead a volunteer recruitment campaign while also developing and implementing sustainable infrastructure for the future such as Organiser guides, and other volunteering and project resources. These local resources will supplement the nationally developed “RSVP toolkit” and resource materials already available.
This role is funded by the Community Mental Health and Wellbeing fund, in Falkirk, Stirling and Clackmannanshire.
Key Duties
• Role model and display our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward
• Teamwork across the regional staff team and the wider charity, working in a flexible way
• Support the day-to-day activities, and development of RSVP. This includes meeting ambitious goals, ensuring all older people engaged achieve positive outcomes
• Establish and maintain excellent working relationships with stakeholders including colleagues, volunteer organisers, volunteers, schools, NHS staff, partner organisations and others. This will include face-to-face meetings in a variety of locations across Forth Valley
• Develop and lead an ambitious volunteer recruitment campaign, aimed at engaging older people in volunteering. This includes creating relevant promotional material and information.
• Recruit and support older volunteers and volunteer organisers in an inclusive way
• Support existing Volunteer Organisers, alongside the Delivery Leader, particularly around ensuring the project has appropriate infrastructure in place for our activities
• To maintain Volunteering Matters and RSVP standards around quality and effective Volunteer Management
• Support appropriate risk assessment, safeguarding, quality assurance and audit processes
• Ensure quarterly statistical data is collected and that RSVP Forth Valley meets its agreed goals, reporting format and schedule as required by our funders.
• Administration tasks including the use of Office 365, Microsoft Teams and other relevant software
The above job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Skills / Knowledge Required
• An excellent knowledge and understanding of the life challenges and issues that older people face
• An understanding of how to assess the needs of an individual, using a person-centered approach
• Excellent written and verbal communication skills, including being able to have strategic conversations with external partners one minute, and talk to an anxious or unsure older person the next
• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise accordingly
• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages
• A creative approach to problem solving, an ability to work independently and use own initiative
Experience Required
• Experience working directly with older people as volunteers
• Experience in leading or supporting a large volunteer recruitment campaign
• Experience in all aspects of effective Volunteer Management
• Experience developing strong working relationships with a range of internal and external stakeholders
• Experience of project management, achieving goals, managing a busy workload and working to deadlines
• Experience of measuring the impact of volunteering, and understanding the results
• Understanding of, and full commitment, to Equality, Diversity, and Inclusion
Qualifications
We are not looking for any specific qualifications, for this role. Relevant experience and skills are more important, along with a commitment to our organisational values.
Our values and ways of working
We offer flexible working by default. This means that our staff have significant flexibility when it comes to place of work, working hours, and are empowered with the responsibility of managing their own diary and workload.
Part of your working week will need to be based in local communities within Forth Valley, meeting older people, volunteers, and other stakeholders. For the remainder of the time, you will work from our Alloa office, or from home (must be based locally).
If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and other infrastructure will be supplied.
At Volunteering Matters, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our organisational values at all times:
We are Empowering.
We are Inclusive.
We are Compassionate.
We are Positive.
We are Straightforward
We are looking for a candidate who can evidence these characteristics in their application and at interview.
PVG
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment. We will support you to become a member of the PVG scheme, or update your existing membership (if relevant).
Employee Benefits
Volunteering Matters ambition is to be the best place to work in the charity sector. We offer a wide range of employee benefits which include:
• Fully flexible working
• Unlimited annual leave allowance to achieve a positive work-life balance
• Cycle to Work scheme
• Interest free season ticket loan (public transport)
• Competitive and supportive maternity/adoption/family leave provision
• Competitive and supportive sick leave provision
• Access to our free Employee Assistance line (provided by CiC Wellbeing)
• An organisational “Wellbeing Promise”
Diversity & Inclusion:
We encourage applications from people of all backgrounds and communities. This will help us to ensure that our staff team represents the people we serve in Forth Valley.
We particularly welcome applications from Black people, people of colour, and people with disabilities - all of whom are currently under-represented in our staff team.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
To Apply for this role - Visit our website -
• Please prepare an up-to-date CV
• Please write a supporting statement – this should be at least 1 A4 page which demonstrates why you are the best person for this role. You should refer to the Job Description and Person Specification
• Send your CV and supporting statement
• Finally, please complete our Recruitment Monitoring Form which is available on our website
If you have any questions around this role, or would like to discuss the role with our recruitment manager, please visit our website for contact information.
#volunteeringmatters
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a dynamic and proactive individual to join our Digital & QA team as a Digital Project Manager. This role will primarily be responsible for project managing the development of Ygam’s new website from concept to handover in addition to some of Ygam’s other planned digital projects.
The ideal candidate will have a demonstrated track record of successfully managing digital projects, from initial briefing to final implementation and review, with a thorough understanding of agile methodologies, values and procedures. Excellent communication and interpersonal skills are essential, as you'll be engaging with internal and external stakeholders throughout the project lifecycle. You should be accurate, organised and able to manage multiple projects concurrently. While you should be capable of working independently, you should also excel in a team environment, fostering collaboration and driving towards shared goals.
Duties will include but not be limited to:
- Lead the process to procure external developers for the online portal and manage the relationship with the appointed developer.
- Maintain the project plan, monitoring progress and ensuring milestones are met.
- Manage relationship with appointed developer.
- Engage and consult with internal and external stakeholders, enabling scoping exercises to capture all required functionality and specifications, and developing risk logs, to ensure the website meets user requirements.
- Anticipate potential issues and dependencies, highlight project risks and develop proactive mitigation plans.
- Manage web development budget.
- Operate within agreed timescales.
- Be collaborative, efficient, analytical with great diligence, ensuring consistent improvement in the quality of our outputs.
- Additional digital projects as identified in line with Ygam Strategy including Safer Gambling training development, working with internal and external stakeholders.
The client requests no contact from agencies or media sales.
Job Snapshot
This is an exciting opportunity to shape and deliver SocEnv’s ambition to provide and promote pathways into “green jobs”. If you’re a highly organised, keen networker with a good knowledge of HE and/or apprenticeships and skills in research and analysis, read on!
The Opportunity:
The Society for the Environment (SocEnv) is the body responsible for the registration of environmental professionals around the world. Working alongside many key organisations, their aim is to ensure sustainability through environmental professionalism.
This is an exciting opportunity to shape, build and deliver the Society’s aim to provide and promote pathways into “green jobs”. You will be responsible for the Society’s engagement and work with educational settings covering technical, apprenticeship and degree programmes.
About the Role:
As a new role for SocEnv, this is a fantastic opportunity to shape and establish the delivery of the Society’s engagement with training and education providers. Through the development of underpinning vocational and technical pathways to registration, including recognition of education, apprenticeship, and development programmes, you will contribute to the overarching goal of sustainability through environmental professionalism. The successful applicant will deliver the following:
- Manage the development and delivery of the Society’s provider engagement strategy.
- Keep abreast of education and skills developments relevant to the Society’s interests and provide timely briefings for the CEO.
- Create and manage a Skills & Education group with the Society’s Member Bodies.
- Facilitate mapping of SocEnv registrations to green jobs and associated entry routes and career pathways.
- Contribute to the development of standards, processes and guidance.
- Collate and maintain an accessible and up-to-date information hub, including briefing materials on UK and international apprenticeships, vocational and technical education and associated policy – and using this to keep internal and external colleagues informed.
- Draft the Society’s response to consultations on education and skills matters.
- In collaboration with the Employer Engagement Manager, manage the Society’s external education and skills relationships.
- Work with colleagues to support SocEnv’s engagement with external stakeholders including international partners.
- Represent SocEnv at external meetings and build strategic relationships with key partners.
- Act as the Staff lead for relevant committees/working groups as required: producing agendas, papers, reports and minutes, briefing Chairs and members as required, and delivering actions.
- Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties.
Person Specification
Essential:
- Demonstrable knowledge of the HE and/or Apprenticeships sectors, with an awareness of the other key stakeholders in these sectors.
- A keen networker, confident in building and developing effective working relationships internally and externally, including at a senior level.
- An effective and compelling communicator, both in written work and in oral presentation – comfortable using a range of mediums of communication, including virtual platforms.
- A competent researcher, able to analyse information to produce reports suited to a variety of audiences.
- Confident and proactive, able to manage own time effectively and efficiently, prioritising where necessary to meet deadlines with minimal supervision.
- Careful and methodical with data, with an eye for detail.
- Experienced in managing several projects simultaneously.
- A systems-thinker who can identify risks and problems and devise solutions.
- A life-long learner, committed to acquiring, developing and applying specialist knowledge and understanding.
- An effective team player.
- Experienced in use of MS Office applications, especially Word, Excel and Outlook, to be able to produce well-formatted reports and spreadsheets.
Desirable:
- Experienced in working in a regulatory/professional body environment or similar, or in an education support function.
- Educated to degree level or with relevant professional experience.
- Connected to established networks within the education sector.
How to apply
If you wish to apply for this role, please submit a CV and short Covering Letter explaining your motivation for applying and briefly addressing the essential criteria for the role (up to 500 words) via the Change Agents UK Careers Page. We also ask you to complete an optional Equality, Diversity & Inclusion Monitoring form; this does not form any part of the selection process but is used to help us monitor the effectiveness of our policy.
Application Deadline: 10am Monday 15th April 2024
Telephone Interview: w/c 15th April
Interview Date: 30th April 2024
Anticipated Start Date: ASAP
Job offers will be subject to suitable right-to-work and reference checks.
Change Agents UK is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people from all parts of the community, particularly where there is under-representation. If you need additional support to enable you to complete the application process, please contact us.
About the Society for the Environment:
The Society for the Environment (SocEnv) is the body responsible for the registration of environmental professionals around the world. They are the custodian of the Chartered Environmentalist, Registered Environmental Practitioner and Registered Environmental Technician professional registers, and since 2004 have established a sound platform as the body tasked with championing and registering the expertise of environmental professionals across sectors.
Working under the mandate of our Royal Charter as a partnership of professional bodies (currently 24), they are in a unique position, bringing together a range of disciplines and sectors to reflect the multi-disciplinary practice of environmental professionals. The Society uses this unique position to advance environmental good practice bringing together expert input from our registered environmental professionals and like-minded organisations.
As the climate and environment emergencies continue to develop, they aim to ensure that the decisions being made to effectively adapt to and combat current and future challenges are made by those with the proven competence to do so. This will also require more professionals – with SocEnv aiming to provide and promote pathways into such “green jobs”.
Change Agents UK:
Change Agents UK Trading Ltd works as a non-profit sustainability employment business and agency and is wholly owned by Change Agents UK Charity. Change Agents UK have worked in Sustainability education and employment for 25 years, supporting our partners to create superb opportunities in sustainability, delivering real impact and change and providing training and skills support for our Change Agents on placement.
Benefits:
Annual Leave: 27 days plus 8 bank holidays (pro-rata if p/t or job sharing). Once day added for each year of employment up to five years.
Company Schemes: Up to 5% annual performance bonus
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
-
Head of Governance;
-
Executive Assistant to the Chief Executive;
-
Other members of the Business Administration Team;
-
President and Vice President;
-
Chief Operating Officer;
-
Chief Executive Group;
-
Chairs and Members of the Paramedic and Student Councils;
-
Administrative, membership, marketing, IT, and finance staff;
-
Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
-
Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
-
Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
-
Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
-
Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
-
Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
-
Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
-
Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
-
Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
-
Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
-
Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
-
Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
-
Provide administrative support to the Royal Charter project
-
Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
-
Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
-
Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
-
Attend physical meetings at locations within the United Kingdom, as required;
-
Undertake other tasks or projects that may arise;
Business Administration
-
Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
-
Coordinating electronic diaries;
-
The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
-
Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
-
Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.