Senior Supporter Services Administrator Jobs in Westminster, Greater London

Join the award-winning Independent Society of Musicians

Central London – Assistant to the Senior Leadership Team

Part Time (28 hours per week)  and Permanent – Circa £38K - £40K pro rata

The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.

The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed. 

You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.

For a full job description for this role please see the attached specification.

To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.

Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.

Job Title: Business Support (Administrator - Post Approval and Domestic Adoption Teams)

Contract: Permanent

Hours: 35 hours per week

Salary: £23,933 per annum

Location: CoramIAC Office - Cockfosters & Coram Campus - Bloomsbury (Some Home Working)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramIAC

Coram IAC (Intercountry Adoption Centre) now part of the Coram Group of children's charities have been working with families adopting from across the world for over 26 years. CoramIAC is a charity, not-for-profit and an accredited, legally registered adoption agency. We run outstanding services to support children and families affected by adoption. With the majority of our adopters being from Black, Asian and Minority Ethnic backgrounds adopting from countries they are connected to our staff team also reflect this diversity. We have had three consecutive outstanding judgements from Ofsted, our regulator.

About the Role

• Working alongside three post approval adoption caseworkers, you will be responsible for providing efficient administrative and business support to the Post Approval and Domestic Adoption Teams;
• Providing administration of all stages of the process after the agency’s decision that prospective adopters are suitable to adopt, in relations to either the overseas country or domestic adoption;
• You will be responsible to the Head of Service, Post Approval Team Manager and Senior Social Workers. Internal relationships will be principally with Case Workers and Senior Business Support throughout the Agency;
• A team player who is comfortable at the prospect of working in a small, busy and growing agency. Being organized, effective and able to work in a creative and flexible manner are essential to the role.
• You will have experience of administration, ideally in a social care setting and should be computer literate.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 9am, Sunday 21st April 2024

Interview Date: TBC (these will take place in-person at the CoramIAC office - Cockfosters).

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No: 1067313

Senior Communications Officer 

Location:  Remote (with occasional travel) 

Salary: £34,200 

Length of contract:  Permanent 

Hours per week:  37 

Interviews: 15th & 16th May

Who are Women’s Aid?   

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.    

Purpose of the Senior Communications Officer role:   

As Senior Communications Officer, the successful candidate will be a creative, agile and impactful professional, who will play a pivotal role in shaping Women’s Aid’s communications campaigns, working closely with the Communications Manager and the Head of Media, Brand and Relationships. The successful candidate will take the lead on generating creative, engaging content and ideas for Women’s Aid communications – including major campaign moments and brand awareness. Working across all external channels, including traditional media and social media, you will curate compelling stories that build our profile and target key audiences in our mission to keep women and children safe from domestic abuse. You’ll be joining us at an exciting time, as we mark our 50th Birthday with some powerful campaigns and engagement. 

Key duties and responsibilities of the Senior Communications Officer: 

• To be the key communications officer representing the communications team, developing the key messaging of external campaigns, brand-building and communications for the organisation and developing public awareness of these.

• To lead on planning, drafting and implementing a communications plan for Women’s Aid key communications campaigns such as International Women’s Day, 16 Days, as well as wider organisational projects, incorporating press and social media and providing media support as required. 

• To develop relevant media and social media contacts, as well as contacts in the sector, to maximise the reach and coverage of key communications campaigns as well as wider organisational projects. 

• To work with colleagues to ensure the campaigns take an intersectional approach and centres the most marginalised voices. 

• To work with a diverse range of survivor case studies and media spokespeople, including Women’s Aid member organisations, and to ensure they are treated in an appropriate and safe manner.

• To help identify both proactive and reactive media opportunities. 

• To write blogs, news articles and promotional copy for Women’s Aid.

• To proof and typeset publications as required.

• To be part of the communications team out-of-hours on call rota for media calls. 

• To line manage the Junior Communications Officer 

What we are looking for in our Senior Communications Officer: 

• At least two years experience working in communications/journalism/publications or similar. 

• Experience of liaising with a variety of individuals and organisations of all seniorities, internally and externally. 

• Experience of maintaining systems for information storage and retrieval.

• Experience of online communications/websites/social media, including Content Management Systems. 

• Experience delivering public-facing campaigns with a range of stakeholders. 

• Experience in getting effective PR results. 

• Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases. 

• Capable of translating complex information into audience-friendly messages. 

• Ability to carry out a range of research and information-gathering activities. 

• IT skills, including accurate data inputting skills, ability to use Microsoft programmes, understanding of Content Management Systems and troubleshooting simple website problems,  and willingness to learn new packages and IT skills as required. 

• Ability to communicate sensitively with survivors of domestic violence to discuss case studies. 

• Ability to work on own initiative and prioritise work, work to tight deadlines and respond to urgent unplanned demands. 

• An understanding of public affairs and the role that campaigning plays. 

Benefits of joining us as our Senior Communications Officer include: 

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.

• Valuable Pension Benefits: a generous 7% employer contribution. 

• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies 

• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions. 

• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England. 

How to apply?    

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.    

• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).   

NB: 

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 

• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.    

• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.    

• All posts, including remote posts, must be based in the UK. 

• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.    

• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.

• Please read our Single Sex Statement on the Women's Aid webste

The Upper Norwood Library Hub (UNLH) provides lifelong learning & opportunity for local communities & design inclusive spaces for learning, wellbeing & the arts that support local communities & protect & sustain libraries. UNLH sits on the cusp of 5 London Boroughs (Croydon, Lambeth, Bromley, Southwark & Lewisham). Our professional library service is delivered by Lambeth Council, co-funded by Croydon Council; working in close partnership with the library & Council teams. We work in close partnership with library services, statutory & voluntary sector partners, connecting us to multiple communities & deeply rooting us into the heart of South London. Our library hub operates a co-created community programme focusing on sharing & learning, health & wellbeing, venue & performance & outreach activities. We promote equality through information, education, wellbeing & creative programmes that create open access & widen participation. UNLH is managed by the Upper Norwood Library Trust (UNLT - an independent charity), formed in 2012 by local residents & a strategic priority is that we are ‘of’ our community not ‘for’ our community to ensure resident voice is central within the organisation. 

We are seeking and experienced administrator to join our team. You will be responsible for the range of administrative tasks across the charity - facilities, visitor support, projects, HR & finance.

Our successful candidate will have excellent planning and organisational skills. They will demonstrate meticulous attention to detail, and be highly efficient as well as very flexible.

We’re seeking someone who is highly proactive and capable of working with, and across, a range of people – inside and outside of UNLT. The roles success depends on delivering competing priorities and projects to different deadlines. This means we’re looking for evidence of well-developed skills in communication (oral and written), negotiation and persuasion.

This is an interesting and varied role, with responsibility for many different areas of governance & service delivery. It is an excellent opportunity to gain hands-on experience and understanding as to how a small charity like UNLT operates.

Role: Legacy Management Administrator

Location: London, Haig House, Hybrid 2 Days Per Week

Contract Type: Permanent

Hours: 35 Hours Per Week, Monday to Friday

Salary: £27,252 (Inclusive of London Supplement)

Are you looking to kick-start your career in administration or take your existing administrative skills to the next level?

Join the Royal British Legion as a Legacy Management Administrator and become an integral part of our dedicated team. Reporting to the Senior Legacy Management Officer, you will support various administration, financial, and database procedures, ensuring the efficient management of legacy income to uphold Royal British Legion’s entitlement.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Your day-to-day responsibilities will include managing the daily post, processing all legal invoices, and maintaining accurate database records. You'll also handle your own caseload of pecuniary legacy cases (set sums of money left to us under a Will), adapting your communication with solicitors, executors, and beneficiaries, while ensuring compliance with legal requirements and the wishes of the deceased.

To excel in this role, you should possess strong IT skills, particularly in MS Office and database systems, along with exceptional attention to detail and analytical abilities. The ability to work independently and handle a high volume of work with minimal supervision is essential, as is a proactive attitude towards learning and development.

If you're ready to make a meaningful impact in a dynamic and supportive environment while honing your administrative and financial skills, we want to hear from you. Join us at the Royal British Legion and be part of a team dedicated to supporting our Armed Forces community.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director.  This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts.  The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.

Property Support Administrator

The Vacancy

We are offering this unique opportunity to support the Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country and centrally.

Working alongside the Director and colleagues within the Property Support team, you will be a crucial team member providing a customer focused contact point for enquiries and support.  This will include leading on the promotion of the team to support trustees on all forms of property matters.  You will also be at the centre of helping to coordinate and contribute to the team’s digital communications, online resources, training and presentations to augment the team’s objectives.

Alongside the processing of financial and administrative tasks, you will also lead on the gathering and sharing of information, knowledge and learning on Connexion-wide property projects, to provide a good practice resource for the Connexion.

About You

We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative.  You will preferably have experience supporting a senior team within a property function, being comfortable in engaging with a range of stakeholders.

As the role will underpin and contribute to supporting the team’s digital communications and resources, training and presentations, it is essential that you have relevant experience and confidence in these areas.  Equally, experience and ability to plan, research and assimilate new information alongside the analysis and delivery of projects will be an essential quality.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing Date: 16 April 2024

Interview Date: 25 & 26 April 2024 in person

Do you want to contribute to saving lives? Are you passionate about delivering excellent supporter care?

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.

It’s an exciting time at the Charity – we are implementing a new CRM system (Microsoft Dynamics) which will fundamentally change the way we deliver our supporter experience.

The role will be crucial in strengthening relationships with supporters in alignment with London’s Air Ambulance Charity’s Engagement Strategy.  This will ensure growth and sustainability over the next five years and beyond.

The Supporter Care Coordinator is responsible for working across the fundraising and marketing directorate to support the Supporter Experience team in delivering all aspects of supporter engagement, stewardship and fundraising compliance, by delivering excellent customer service across and being a first point of contact for fundraising enquiries for London’s Air Ambulance Charity.

The role is offered on a full time, permanent basis. Although the post is based at our central London offices, LAAC offers a hybrid working arrangement.

You will be a confident communicator who enjoys providing excellent customer service with advanced administrative skills. You will be comfortable maintaining IT systems and databases and have a warm and personable approach to customer care.

If you think this role is for you, apply today or contact us for more information.

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Senior Media Relations Officer 

Location:  Remote (UK based) 

Salary: £34,200 

Length of contract:  12 months, fixed term contract 

Hours per week:  37 

Interview dates: 8th & 9th May

Who are Women’s Aid?   

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.    

Purpose of the Senior Media Relations Officer role:   

As Senior Media Relations Officer, the successful candidate will play an integral role in all proactive and reactive media, working closely with the Communications Manager and the Head of Media, Brand and Relationships. This role is intrinsic to the running of Women’s Aid’s fast-paced press office, influencing, responding to and driving the media agenda on domestic abuse and violence against women and girls. You’ll be joining us at an exciting time, as we mark our 50th Birthday with some powerful campaigns and engagement. 

Key duties and responsibilities of the Senior Media Relations Officer: 

• To be the first point of contact for media and publicity enquiries, cultivating excellent media relationships 

• To be part of the out-of-hours on call rota for media enquiries. 

• To help identify media opportunities and to maximise positive media coverage for Women’s Aid. 

• To employ extensive horizon-scanning and support on any media crisis communications. 

• To produce press releases, statements and other promotional copy for Women’s Aid. 

• To develop pitches and news stories in collaboration with other departments. 

• To lead on media briefings that convey appropriate key messages and thoroughly prepare Women’s Aid spokespeople. 

• To identify and interview case studies and media spokespeople and to ensure they are treated in an appropriate and safe manner. 

• To work on Women’s Aid internal and external campaigns, providing media support as required.

• To manage our media database and monitoring systems to ensure we are effectively tracking and benchmarking coverage, as well as having robust systems in place to distribute media 

What we are looking for in our Senior Media Relations Officer: 

• At least 2 years’ professional experience of working in journalism, PR or similar. 

• Demonstrated history of achieving significant proactive and reactive media coverage.

• Experience of working with the national press. 

• Experience of responding at speed to breaking news and reactive requests to leverage coverage. 

• Experience of adapting to the changing media landscape. 

• Experience of using media monitoring and delivery platforms. 

• Experience of briefing senior internal and external figures to convey organisational messages. 

• Experience of using a range of computer packages, particularly Microsoft Office packages.

• Experience of online communications, including uploading copy to websites, and using social media.

• A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children.

• Understanding of local and regional news structures and hierarchies within them. 

• Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid 

• Commitment to anti-discriminatory practice and equal opportunities 

• Willingness to work occasional unsocial hours as required. 

Benefits of joining us as our Senior Media Relations Officer include: 

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.

• Valuable Pension Benefits: a generous 7% employer contribution. 

• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies 

• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions. 

• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England. 

How to apply?    

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.    

• Please ensure that you also complete the EDI form and send all completed paperwork to rthe recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).   

NB: 

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 

• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.    

• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.    

• All posts, including remote posts, must be based in the UK. 

• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.    

• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. 

• Please read the Single Sex Statement on our website

As an Administrator and PA, you will provide comprehensive support to the CEO and Senior Leadership Team and ensure the effective running of the BANG office. We are looking for a committed, well-organised, systems-literate self-starter with core skills in administration and coordination. The ability to multi-task and prioritise effectively in a fast-paced environment, work flexibly, plus experience using Microsoft 365 and excellent MS Office skills are essential. 

This is a dynamic and varied role that requires the passion, knowledge, experience, and commitment; to improve outcomes for our young people and families in Brent.

Main Areas of responsibility

Administration

·PA support to the CEO – diary management, attending meetings, recording and following up on actions within and outside BANG.

·Provide professional, efficient and effective administrative support for projects, ensuring efficient and effective running of the charity office and daily business support

·Coordinating meetings, taking of minutes and following up on actions for CEO 

·Co-ordinate some resource and facilities management 

·General office duties including monitoring email inbox, answering the phone and responding to queries, filing and mailing, maintaining the First Aid box, smoke alarms and fire extinguishers, 

·Source appropriate supplies of stationery and equipment

·Contribute to maintenance and update all office Health and Safety processes

·Writing reports for internal and external use e.g. Board documents 

Intern and volunteer Administration

·Assist with recruitment and supervision of youth leaders, interns and volunteers

·Ensure BANG’s policies and procedures are followed during on boarding and development processes

Office and Project Support

·Coordinate office and project events 

·Contribute to the creation of relevant documents for the programmes as directed by Senior Leadership Team

·Coordinate and contribute to blog writing, newsletter, reports and content for social media and websites. Responsibility for CEO and org social media.

·Work closely with project facilitators to coordinate the collection and input of data, and to maintain project database

·Keep up to date with policy and best practice at work with young people, families and communities including any changes to the legislative framework

·Work as part of agreed project teams

General

·Work evenings and weekends as, and when, required. 

·Deliver all services in accordance with BANG policies and procedures 

·Undertake training and attend meetings as required and as directed by the line manager 

·Ensure compliance with relevant legislation at all times 

·To carry out any other duties which are consistent or commensurate with the role

Senior Housing Officer

We are looking for a Senior Housing Officer who can oversee our specialist supported housing programme. They’ll handle the day-to-day management and maintenance of our houses, engaging with tenants and contractors, monitoring and acting on arrears and line-managing our tenant support officer.

Position: Senior Housing Officer

Location: Stanmore / Hybrid

Hours: Full time - 35 hours per week

Salary: £29,000 - £32,000 per annum

Contract: Permanent

Please note – the organisation will be interviewing candidates as they apply and the role may close early, so early applications are recommended.

To succeed, you’ll understand the importance of suitable housing and be passionate about making that a reality for our tenants. You’ll have excellent communication and administrative skills, be tenacious at ensuring works are carried out on time and be comfortable juggling a busy and varied workload.

Every four hours, someone is paralysed by a spinal cord injury. Aspire is a national charity providing practical support to those affected and our Supported Housing Programme is a key service in our work.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

Reporting into the Head of External Affairs, the Senior Internal Communications Officer will be responsible for managing and implementing our full range of internal communications activity. You will work closely with colleagues in the Brand & Marketing and External Affairs team (as well as senior colleagues across the wider organisation), to take briefings and gather key information, generating key updates for the wider staff base, which will be shared across a range of channels. You will support the Head of External Affairs to develop and rollout an internal communications strategy and plan, identifying opportunities to inform, update and engage staff. With a brand refresh being rolled out in 2023 and structural changes to the team (as well as a new corporate strategy), our people will continue to sit at the heart of our wider communications efforts.

You will play a pivotal part in delivering our new brand vision to our internal audiences and work in partnership with People and Culture colleagues to help them achieve their own internal engagement objectives. You will have great copywriting skills, a passion for threading our values and EDI commitments through communications and a desire to create content that engages, informs and inspires.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Thursday 18 April 2024.

Notification of interview

Shortlisted applicants will be notified no later than Tuesday 23 April 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held from 29 April 2024 onwards.

How to apply

Please visit our Careers website to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.

XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We work across nine London boroughs, in four quadrant teams, with a Senior Youth Worker in each borough. 

We’re looking for a Senior Youth Worker to join our East London team in Hackney. You’ll coordinate and develop our work across the borough, with a particular focus on delivering face-to-face youth work in schools and on community projects.

About You

You will be passionate about creating positive futures for young people in inner-city London and seeing transformation in their lives.

Key Skills/Experience:

• Previous experience of working with children and young people, particularly in a community/detached or school setting;
• Putting safeguarding procedures into practice, with knowledge of relevant protocols;
• Great interpersonal communication, with the ability to build rapport and trust easily;
• Building and managing relationships with external partners;
• Self-motivation and willingness to go the extra mile;
• Useful to have a youth work qualification and experience of creating session content.

What We Offer

• 25 days annual leave, with 3 additional days between Christmas and New Year
• Employee Assistance Programme
• Monthly Clinical Supervision
• Ongoing training and development
• Supportive and flexible work environment
• Diverse and inclusive culture
• Generous sick and compassionate leave policies
• Enhanced maternity leave policy

How To Apply

Please click the link to apply via our website. You'll be asked to complete a quick form and upload a CV and personal statement. Applications close on Friday the 26th of April at 12pm (midday). 

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

ROLE DESCRIPTION

The Fundraising Coordinator plays a critical role in supporting the Income and Partnerships Development team. This person will be reporting to the Head of Partnerships and will coordinate all fundraising activities and volunteers from our alumni, sponsor firms and SEO London supporters. This will be a hands-on role that includes project management, teamwork, reporting and a proactive approach to fundraising initiatives. Additionally, responsibilities include the preparation of cases for support for funding applications and providing guidance for proposal drafting. Furthermore, the role involves maintaining and reporting on funding requirements, encompassing impact reports, milestones, and renewals. 

ACCOUNTABILITIES

• Further Develop and Implement Fundraising Strategies: Work closely with the Head of Partnerships to further develop and implement comprehensive fundraising strategies. Execute fundraising plans to achieve income targets and ensure long-term sustainability.
• Grant Writing and Proposal Development: Research and identify potential grant opportunities from foundations, government organisations and other donor oganisations. Prepare grant expressions of interest, proposals and applications that effectively communicate the need for our work and SEO London’s mission, programmes, and impact.
• Fundraising Events Management: Plan, coordinate, and execute fundraising events, including F1 challenges, Royal Parks Half Marathon and any other fundraising activities. Oversee all aspects of event logistics, marketing, sponsorship, and volunteer coordination.
• Fundraising Volunteers Management: Maintain accurate and up-to-date records of volunteer interactions and contributions using excel and other tools. Volunteers to include sponsor firm reps, alumni, our students and other SEO London supporters. Generate reports and analytics to track fundraising progress and campaign effectiveness.
• Reporting: Maintain meticulous records of all funder reporting obligations and milestones, ensuring accurate documentation and timely submissions of reports. Accurately recording and tracking donor contributions, pledges, and grants received.
• Marketing and communication: Work closely with the marketing and communication team to raise awareness of fundraising activities through campaigns on social media and other marketing campaigns. 
• Collaboration and Teamwork: Work collaboratively with programmes leads, finance team, marketing  and alumni team, to engage firm volunteers, alumni, students and SEO London staff to have a big splash as to our fundraising activity. 

REQUIRED QUALIFICATIONS

• Bachelor's degree in nonprofit management, fundraising, business administration, or a related field. 

Candidates without a degree will be considered if they have at least 2 years relevant and relatable work experience in a similar role. 

SKILLS AND EXPERIENCE

We are looking for applicants who have at least 2 years demonstrable experience in some of the following areas and will be willing to learn and develop others: 

• Experience in fundraising, grant writing or related roles within the nonprofit sector. 
• Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders. 
• Excellent written and verbal communication skills, including accurate and persuasive writing and presentation skills. 
• Highly organised with the ability to manage multiple projects simultaneously and meet deadlines. 
• Proficiency in Microsoft Office Suite and other software tools such as Salesforce. 
• Knowledge of fundraising best practices, processes, ethical standards, and regulatory requirements. 
• Passion for the SEO London’s mission and commitment to advancing change in the communities we serve.  

WHAT WE OFFER?

• Salary: £31.5k - £35k
• Generous Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 2 days in the office 
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and more…

Closing date for applications

11:00 am, Thursday 18th of April 2024 
 If you are interested in this opportunity, please apply as soon as possible.  We are reviewing applications on a rolling basis.

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.