Service Assistant Support At Home Volunteer Roles

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

Do you have great administration and IT skills and enjoy meeting new people? Want a flexible voluntary role that allows you to make a difference to peoples’ lives? Then read on!

We are looking for a Volunteer On-line Meeting Assistant to support the Head of Area (Central Region) with organising and preparing for monthly and quarterly virtual meetings, and on occasion events or conferences. 

You will be remote based at home, with some occasional travel for face-to-face meetings (expenses reimbursed), and ideally will be able to commit up to 4 hours per week to volunteering, during usual office hours Monday to Friday. 

You will receive training and regular supervision to ensure you feel confident in your role.

What you will be doing as a Volunteer On-line Meeting Assistant

The majority of meetings are held virtually on-line via MS Teams.  You will support the Head of Area (and meeting Chair) by:

• Co-ordinating meeting invitations (via MS Teams), attendee registration and apologies
• Distributing documents in advance of meetings
• Take notes of the meeting and share these with attendees, eg, updating SharePoint
• General meeting support,  share any slides, launch polls and set up break out rooms as required during virtual meetings
• Co-ordinate and collate post event evaluations and feedback
• Develop and maintain information systems, eg, attendee contact details and distribution lists

What will make you a great fit for this role?

• Experience of note taking
• Good listening & orgnisational skills
• Proficiency in Microsoft office packages, Outlook and MS Teams
• Good time management skills and the ability to prioritise work
• Excellent written and verbal communication skills
• Warm, friendly, empathetic and able to connect with people from a range of backgrounds

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

IT Assistant

Role Description

Who We are

Kobu Smart Ltd was found it by covid period, focus on Computer Repair Services in a friendly way and the commodity from your house or business local. Now we can mention it as an IT-managed services provider. We compromised of professional IT specialists responsible for providing guidance and sharing relevant information with personal or business persons.

At KOBU SMART, we always look for improvements in all aspects of the business environment, or perhaps any particular Home User needs to improve the network at home.

We are a small and fresh team that has been working in the IT industry for years. In 2020, we decided to launch our business idea and share our knowledge and experience with those customers who need help understanding the meaning of Information Technology nowadays.

Our mission is to globally assist business to be more efficient in a daily basis in business operation, such as communication, finance, relationship between colleagues and employers and ways of communication.

What you’ll be doing

To ensure that their company’s computer network is running smoothly and efficiently, IT assistants perform an array of tasks. We analysed several online job postings to identify these core duties and responsibilities.

• Installing and configuring equipment belong to KOBU SMART.

• Setting Up Peripherals or any kind of configuration KOBU SMART has to be maintained

• Maintaining and repairing, even if a computer network and all its peripherals are set up flawlessly, issues will still arise on a week-to-week basis.

• Helping customers/employees/volunteers in our Help-desk page. Assisting as 1st/2nd Line Support.

• Manage of Remote Desktop to assist customers.

What skills and experience you’ll bring us

We’re all about learning and development here at Kobu Smart, so we don’t expect you to know everything to apply to us! Whether you’re an undergraduate looking to gain real world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.

Be aware, this job is unpaid, but has annual compensations for the great job performance maintenance for the company, or promotional to another internal jobs in the organization. We aim to pay £100 per annual as minimum if you release a good performance activities in the company.

KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.

Our Volunteers are at the heart of the day to day running of our shops.  We thank you for your time given to the charity.  The shops provide much needed income to provide nursing care for our patients.  Our purpose is to care for our patients and to support their families and friends.  Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.

TASKS

To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.

To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.

To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.

Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.

Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.

SKILLS & QUALITIES

Honest, trustworthy and respectful.

Enthusiastic with a positive attitude.

Good communication and numeracy skills.

Presenting and maintaining shop displays in an attractive way to help create sales.

Reliable, committed, dependable and flexible.

Enjoy interacting with the customers and working as part of team, as well as under your own initiative.

TRAINING AVAILABLE

Ongoing support, training and development opportunities.

Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.

BENEFITS

On site training.

Develop new skills, and meet new people.

DRESS CODE

Well presented smart/casual appearance and appropriate comfortable shoes to be worn.

Volunteer badge to be worn.

AVAILABILILTY

Time, commitment and availability can be discussed and agreed by the Shop Manager.

Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm

What is the purpose of this role?

Supporting staff to manage the stockroom at the shop in Sutton in Ashfield and the Ransom Wood storage unit. On an occasional basis, to help with collections and deliveries, and transfer of stock between our shops in Sutton in Ashfield and West Bridgford.

What impact does this role have?

This role helps the shop to run efficiently and effectively, to be able to sell products for Age UK Nottingham and Nottinghamshire, which in turn, can be used to allow Age UK Notts to continue to run effective services for older people.

What activities might you be involved in?

• Supporting staff to manage the stock room within the Sutton shop – keeping racking clean and tidy, organising space to maintain good health and safety systems.
• Accepting donations from supporters that visit the shop and encouraging those who are taxpayers to sign up to Gift Aid to increase the value of the donation when sold by 25%.
• Processing items at Ransom Wood storage unit when there is no room to deposit them straight into the shop.
• Travelling with the driver to pick up donated items (furniture, white goods, bric-a-brac, clothing, or a mix of all 4)
• Completing deliveries with the driver to customers’ homes
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• The physical ability to lift and move furniture and other stock so applicants should be physically fit and be able to complete these tasks
• A willingness to complete a variety of tasks both in the shop and at the Ransom Wood storage unit.
• An individual who gets on well with people to facilitate good customer service

• Desirable:

• The ability to drive the van if needed (Luton van or equivalent) will be advantageous.
• Own transport to get to Ransom Wood storage unit (public transport is available but takes a long time

For insurance purposes, volunteer drivers are required to be over 21 and under 75

When would you be needed to volunteer?

We are looking for individuals who can volunteer either every Wednesday and/or Saturday between 9.30am and 4.30pm

What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough induction.

What can you gain from this opportunity?

• The chance to make a difference to older people’s lives

• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
• A comprehensive training programme
• The opportunity to learn new skills
• Experience to add to your CV
• The opportunity to meet new people and make new friends
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

***Please note that we don’t offer sponsorship or accept overseas applicants***

KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.

Our Volunteers are at the heart of the day to day running of our shops.  We thank you for your time given to the charity.  The shops provide much needed income to provide nursing care for our patients.  Our purpose is to care for our patients and to support their families and friends.  Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.

TASKS

To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.

To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.

To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.

Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.

Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.

SKILLS & QUALITIES

Honest, trustworthy and respectful.

Enthusiastic with a positive attitude.

Good communication and numeracy skills.

Presenting and maintaining shop displays in an attractive way to help create sales.

Reliable, committed, dependable and flexible.

Enjoy interacting with the customers and working as part of team, as well as under your own initiative.

TRAINING AVAILABLE

Ongoing support, training and development opportunities.

Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.

BENEFITS

On site training.

Develop new skills, and meet new people.

DRESS CODE

Well presented smart/casual appearance and appropriate comfortable shoes to be worn.

Volunteer badge to be worn.

AVAILABILILTY

Time, commitment and availability can be discussed and agreed by the Shop Manager.

Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm

About the opportunity

We need dedicated volunteers to join our friendly team at our store on Wilton Road in the popular shopping area of Victoria. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

About the opportunity

We need dedicated volunteers to work at our store on Fulham Road which is located in the popular shopping area of Chelsea. We need dedicated volunteers to join our friendly team at our store on Wilton Road in the popular shopping area of Victoria. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

About the opportunity

We need dedicated volunteers to work at our Chiswick store on Chiswick High Road. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

About the opportunity

We need dedicated volunteers to work at our store in Tooting High Street which is located in the popular shopping area of Tooting. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

About the opportunity

We need dedicated volunteers to work at our store on South End Road which is located in the popular shopping area of Hampstead. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class). 

English classes are currently held on Mondays and Wednesday between 16:30 and 19:15. 

Maths and Science classes are currently held on Tuesdays and Thursdays between 16:15 and 19:45.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

About the opportunity

We need dedicated volunteers to work at our store on Kentish Town Road which is located in the iconic former 'Blustons' ladieswear shop, which closed in 2015 after trading for 84 years. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

About the opportunity

We need dedicated volunteers to work at our store on High Street Kensington Road which is located in the popular shopping area of Kensington. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

About the opportunity

We need dedicated volunteers to work at our store on Finchley Road which is located in the popular shopping area of South Hampstead. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.