Home based with travel across North West England, West Midlands & Wales*

A fantastic opportunity has arisen for a Volunteer Development Manager West to join the Volunteer Operations Directorate at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

About the role

The Volunteer Development Manager is a regional role, sitting within the national Volunteer Operations Directorate. The Volunteer Development Team are tasked with implementing volunteering good practice through supporting SSAFA branches to attract, recruit, induct, support and celebrate volunteers.

As Volunteer Development Manager West you will be primarily dedicated to supporting 22 SSAFA branches within the North West England, West Midlands and Wales region. SSAFA branches are local operating units, predominately run by volunteers, focused on delivering support to beneficiaries.

The Volunteer Development Manager West will be the regional subject matter expert on volunteering. Using your skills and knowledge you will grow capacity within the region to ensure volunteering numbers remain stable, volunteers feel valued and SSAFA attract a diverse base of volunteers.  

Only candidates living within the named region will be considered as regular travel is required. The role is home based, and a company car is provided.

*West Region covers: Wales, Herefordshire, Worcestershire, Warwickshire, West Midlands, Shropshire, Staffordshire, Cheshire, Greater Manchester, Merseyside, Lancashire, Cumbria and Isle of Man.

About the team

The Volunteer Development Team are a newly formed team, developed as part of SSAFA’s investment in volunteering. The team consists of three Volunteer Development Managers and one Volunteer Development Manager: Team Leader.

About you

Proven experience of implementing volunteering good practice, working with & celebrating volunteers over a geographical area and demonstrable experience of managing the recruitment lifecycle for volunteers is essential to carry out this role.  Also, a commitment to diversity and inclusion whilst embodying SSAFA values are core enabling the brand new role to achieve the team’s objectives.   

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

To apply, visit SSAFA website.  

Closing date: Midnight on Sunday 14 March 2021

Interviews:  Tuesday 23 March 2021

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull.

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

"Under normal circumstances your place of work will be our City Centre Birmingham Office with attendance at outreach locations in the Birmingham and Solihull areas. At present your duties will be undertaken mainly via home working due to government advice."

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

Role purpose

The Welfare Benefit caseworkers will provide a high quality advice service for people affected by cancer.

The post holders will provide this service in hospital settings across Birmingham and Solihull. Delivery will be integrated with cancer care teams to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

For a job pack visit our website via the apply button. 

CV’s not accepted.

Closing Date: Monday 8th March 2021 at midday

Assessment Date: TBC

Interview Date: TBC

Support Worker (Full and Part Time)

Birmingham and Staffordshire, West Midlands

£9 to £9.50 per hour + excellent benefits, paid travel time and training (pay rise pending)

Full and Part Time hours available - including days, evenings and weekend

Permanent

Our client is looking to recruit a Support Worker on a permanent contract to deliver independent living care and support to their customers. This is a great opportunity to make a real positive difference to an individual’s life.

Our client prides themselves in their high quality delivery of support and care services, ensuring a positive and safe environment where each customer can maintain their independence in their own home.

What can you expect in the role?

Everyday is unique in our client’s services and the extraordinary support they offer to individuals is different everyday too. You will be responsible for supporting adults who have single or combined sight and hearing loss with daily living tasks, from shopping, household cleaning and dealing with correspondence, to going out to galleries or places of interest, lunch out with friends or assisting them to their appointments.

It’s important for you as a trusted support worker to build good relationships with customers, empowering individual’s independence and engage well in conversations. Within this contract you will be supporting both male and female customers.

Do you need experience?

Experience isn't always necessary, however, our client does ask all employees to demonstrate & share their care values and positive attitude to ensure they deliver high quality support. Similar experience within a Support Worker or Social Care role would be advantageous. A full UK Driving licence and access to a car is also essential. 

The successful applicant will need to be able to travel independently, lone working but also happy to work within customers homes. You will need to complete employment checks and an enhanced DBS check (paid for by the client)

Benefits

Choosing to work within our client’s unique services you will not only be benefiting from a supportive network of colleagues, this will also be complimented by an excellent benefits package including, competitive annual leave allowance, opportunity to take part in bespoke training & gain qualifications relevant to your role, DBS Enhanced Check fully paid for by the company, inclusion in the pension scheme, Care Certificate training and discounts at major restaurants, hotels, shops and cinemas and Other benefits from the Perkbox employee benefits scheme.

So if you share our client’s passion and enthusiasm, click apply, simply complete the short application form, attach your CV and tell us why you’re ideal for this role and we’ll be back in touch. We look forward to hearing from you!

You may have experience as a: Support Worker, Care Worker, Care Staff, Personal Assistant, Communicator Guide, Care Assistant, Support staff, Social Care Worker jobs, British Sign Language Support, Community Care Worker, Residential Care Worker, NHS Support Worker, Senior Support Worker, Senior Care Worker, Senior Support, healthcare, HCA, Health, Nursing, medical, carer

#jobs #recruiting #supportworker #careassistant #careworker #socialwork #HCA #BSL #britishsignlanguage #birmingham #staffordshire #westmidlands

Fixed term contract until 31st December 2021 (maternity cover)
Flexible location with occasional travel to Manchester, Birmingham or Sheffield

Closing date: 14 March 2021 at 11:30pm

Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week. We are expanding the availability of our service and now need to recruit additional Specialist Debt Advisers, some on a permanent basis and some on fixed term contracts which may become permanent depending on the outcome of the contract re-tender due early 2021.

About the Role
As a Specialist Debt Adviser, you'll be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You're someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You'll need excellent all-round understanding of debt advice, with experience of contributing to, and producing, written and on-line resources, including guidance documents, webinars and attendance at networking events, providing services users with the latest debt regulation, policy and good practice. What's more, you have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Content and Publications Officer

We’re looking for an experienced editor.

Position: Content and Publications Officer

Location: Homebased, Nationwide

Hours: 35 hours per week

Salary: Circa £27,000 per annum (Inner London weighting £3,299 per annum or Outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Fixed term maternity cover role for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 8th March 2021

Interview Date: To be held week commencing 15 March 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

You’ll be responsible for the production of our magazine, Stroke News, our Annual Report, and a wide range of other print and digital materials. Liaising with external agencies and suppliers where applicable.

You’re comfortable with all that comes with scheduling a magazine; working with colleagues across the charity to commission and create editorial content. You’ll be researching, writing, proofing and editing articles, as well as sourcing images.

You’re a great communicator, able to develop strong relationships with colleagues at all levels to ensure we deliver a coherent brand experience through all our communications and activities.

Please note that this is a home based role with a requirement to work in one of our Stroke Association hubs on ad hoc base.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Content, Content and Publications, Publications, Editor, Digital Content, Digital, Brand, Publishing, Editing, Copy Writing, Copy, Content Writing, Content Writer.

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 36 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

Our head office in Birmingham, UK is actively recruiting for the position of ‘Investigations Manager’ to join the Governance Division to be based from Birmingham or London (For those based in London, the role will require travel to Birmingham as needed but no more than 3 days a week in ordinary circumstances).

Reporting to the Investigation Lead, the Investigation Manager will be required to:

• Provide oversight of internal investigations within the organisation
• Conduct investigations on behalf of Islamic Relief Worldwide
• To assist the Investigations Lead with development of our internal investigations framework
• Support with the development of effective resources (policies and guidelines) and processes
• Support internal and external whistleblowing and complaints mechanisms by contributing to the ongoing development of key business processes in relation to the investigation of complaint/ whistleblowing disclosures, whilst contributing to the review of operational policy development and associated processes.
• Supporting the work of the Division in meeting legislative and regulatory compliance requirements as directed

The successful candidate must have or be:

• A relevant degree or equivalent suited to the remit of the role 
• Strong analytical and problem solving skills, with the ability to think creatively and laterally, to overcome challenges
• The ability to prioritise and work efficiently under pressure and subject to changing priorities; proven experience of managing multiple projects, meeting deadlines, and using judgement and initiative in problem resolution
• Working knowledge of Safeguarding protocols 
• Some experience of complex, involved investigations including being part of the investigations team
• Ability to demonstrate direct involvement in complaints management and investigations of all types
• Interpersonal skills capable of managing relationships and challenging situations
• Proven experience in a similar role
• Experience in conducting Fraud investigations and report preparation

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

PLEASE NOTE: Interviews are expected to take place on 12/04/2021. Only shortlisted candidates will be contacted.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

We’re a professional membership organisation and we’re looking for someone who can join our team and help us make our members’ lives easier.

Easier? How? Well, we like to make sure their interactions with us are smooth and painless. We like to help them get the most from their membership benefits. And we like to give them plenty of opportunities to shine. That's where you come in!

Do you have the experience & passion to directly support vulnerable children found using the transport network in Birmingham/West Midlands?

For 24 years, Railway Children has been fighting for vulnerable children living alone and at risk on the streets, where they suffer abuse and exploitation. They run away or are forced to leave homes where they suffer poverty, violence, abuse, and neglect. They find themselves living on the streets because they’ve nowhere else to go and nobody to turn to. Every day we fight to change their story.

Railway Children is now the largest charity in the UK supporting vulnerable children using transport networks. We have a new role that will work in our project based in and around Birmingham New Street station. Working in partnership with the British Transport Police you will be offering support and advice to young people who are deemed to be vulnerable or at risk using the train network.

1 Project Worker - £27,000 pa (Full-time 37.5 or Part-time hrs 18.5)

1 x role based near Birmingham New Street with some working from home requirement along with travel across the West Midlands and some UK travel.

As part of a dynamic team delivering the Safeguarding on Transport (ST) project, in partnership with British Transport Police (BTP), you will provide direct support to young people who have been identified by BTP officers and Industry partners who are at risk and vulnerable on the transport network. You will work directly with young people and their families to reduce risks. The role will require working closely with British Transport Police, stations staff and employees as well as local services in the area. This role will require flexible working and involve working some unsocial hours including evenings/weekends.

You will be an experienced project worker with a relevant social care/youth work qualification. You will need to have in-depth knowledge of the issues surrounding vulnerable young people and children, those who go missing, an understanding of Child Protection and Safeguarding processes, exploitation, and county lines. Along with the tact and diplomacy to handle sensitive and confidential issues. 

This role is funded for a 12-month period by British Transport Police County Lines Tasks Force from additional Home Office funding.

For this role you will need to combine your experience with values that match ours. Bravery, innovation, honesty, and integrity will be at the heart of everything you do.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of vetting checks including criminal records check.

The Vegan Society is an anagram of The Nicest Voyage. Quite fitting, we think, as for many people veganism is a journey – and a pretty remarkable one at that. Regardless of where you are on your vegan journey, our staff are on hand to make it easier, healthier and more fun. And if you think you’d be great at helping others with this, read on, as this may be right up your street.

The Vegan Society makes veganism more accessible and an easily adopted approach by supporting individuals, policy and decision makers, caterers, manufacturers, health care professionals and the media.

In order to meet our ambitious growth plans for the next few years, we need to recruit some additional people to join our team in our new offices conveniently located by Snow Hill station in Birmingham. As such we are looking to recruit a Assistant Account Manager for our Trademark Team, this role is key in supporting our growth strategy.

As an Assistant Account Manager within our Trademark Team, you will;

• Support a number of teams, situated within the trademark team. You will work with a number of businesses including supermarkets, retailers, suppliers, e-tailers and manufacturers across the UK and around the world, actively promoting the Vegan Society’s trademark.
• Communicate with potential clients and account holders, discussing their needs and assisting with onsite / virtual meetings where necessary.
• Provide telesales support.
• Data inputting of all relevant information into the CRM system.
• Ensure the correct use of the trademark logo is understood by all new applications and key accounts at registration, along with regular checks to avoid misuse and to maintain trademark compliance.
• Deal with trademark applications and enquiries from the UK and International markets.
• Assist the Account Manager on multiple accounts to provide a continuous and high level of customer care support.
• Develop a good understanding of the varying business lines and the range of products registering with the trademark.
• Assist with ingredient checking for products efficiently and proactively, and add to the knowledge base within the team.

To be considered as our Account Manager for the Trademark Team, you will need;

• Excellent communication and customer care skills, to retain, maintain and increase client accounts.
• Accurate data entry skills, with the ability to analyse and manipulate data.
• Ability to establish strong working relationships.
• You must be willing to adhere to a vegan lifestyle for the duration of your employment.

What We Offer

• A fun and supportive team.
• A solution-focused atmosphere and hard-working environment.
• Flexible working hours.
• Employee Assistance Programme and health cash-back scheme.
• Cycle-to-work scheme.
• Childcare vouchers scheme.
• Animal companion compassionate leave.
• Ethical pension scheme (5-7% employer contribution).
• Death in service benefit.
• 28 days leave + 8 bank holidays.
• Central Birmingham office location (our roles are typically office-based, however remote working will be in place until social distancing measures are relaxed/removed. After these restrictions are eased a flexible work schedule could be considered).

The Vegan Society as an organisation values equality, diversity, and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community.