Service delivery coordinator jobs
Reading Specialist - HMP Morton Hall
Location: HMP Morton Hall (Lincolnshire)
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week - one of which must be a Friday)
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Morton Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for: 30th July 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-222510
Prison Facilitator - HMP Liverpool
Location: HMP Liverpool
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Liverpool.
Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for: 4th August 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-222513
The charity delivers first-class, world-renowned training via The Institute of Pre-Hospital Care. It has influenced clinical guidelines, governance standards, and the practice of air ambulances in the U.K, Europe and Australia.
We are seeking to appoint an organised and enthusiastic Degrees Manager to join our friendly team on a fixed term (12 months), full-time basis. This role will have responsibility for the delivery of our two degree programmes, co-convened with Queen Mary University of London (QMUL). The Degrees Manager will work closely with university colleagues and degrees faculty, as well as the clinical and operational teams from both the HEMS and PRU services.
Reporting to the Head of The Institute of Pre-Hospital Care, the post will have responsibility for the delivery of the degree programmes. The post holder will be an integral part of the Institute team working closely with other members of the wider LAA charity team.
You will be a highly organised and experienced person with a can-do attitude, meticulous attention to detail and excellent communication skills.
If you have a keen interest in the delivery of high-quality degree courses, please apply today!
About the Role
This is a new senior leadership role at IRMO, created to strengthen the coordination and development of our growing programmes and services. As our work has expanded, so has its complexity. This role has been designed to improve cross-team planning, bring greater consistency to our delivery, and embed a stronger focus on learning and impact across everything we do.
As Head of Programmes and Impact, you will be at the heart of a community-led, Latin American-led organisation committed to advancing migrant rights and social justice. You will play a key role in supporting that mission by helping ensure our work is effective, well-resourced and aligned with the needs of the communities we serve.
In this role, you will provide day-to-day support to Programme Managers, connect work across teams, and lead our new Monitoring, Evaluation and Learning (MEL) function. You will also deputise for the CEO and contribute to strategic planning, quality assurance and risk management across the organisation.
As part of IRMO’s Senior Management Team, you will help shape and deliver our organisational strategy. You will also play a central role in our participation in the London Communities Human Rights Programme – a four-year project supporting us to embed a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.
This is a key leadership role that will help strengthen how we work, learn and deliver together. We’re looking for someone collaborative, values-led and highly organised – with experience in leading teams, coordinating programmes and building strong internal systems.
Key Responsibilities
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Support planning and coordination across programmes to ensure joined-up, consistent delivery and efficient use of IRMO’s resources
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Work closely with the CEO on programme resourcing and development
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Oversee quality assurance, compliance and risk management processes
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Contribute to organisational strategy and planning
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Promote collaboration and shared learning between teams
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Oversee the development and implementation of MEL systems, working with the MEL Officer and Programme Managers
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Ensure data is collected, analysed and used to understand and improve IRMO’s impact
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Lead on internal reporting and contribute to external reporting to funders and partners
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Champion a culture of learning and reflection across the organisation
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Work closely with the Advocacy, Research and Campaigns Manager to align programme delivery with IRMO’s influencing work
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Collaborate with the Operations Manager to ensure smooth delivery across systems, staffing and compliance
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Build and maintain strong relationships with delivery partners, funders and other external stakeholders
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Represent IRMO externally as needed, including at sector networks and partnership forums
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Support the development of funding applications
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Line manage Programme Managers, the Partnerships Coordinator and the MEL Officer
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Act as Deputy Designated Safeguarding Lead
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Deputise for the CEO when required
Person Specification
Essential
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At least one year’s experience in a senior management or leadership role
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At least three years’ experience managing programmes or projects in relevant areas
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Experience developing and delivering programme or organisational strategies
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Experience overseeing service delivery in areas such as advice, education, youth or community work
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Experience managing and supporting staff
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Experience leading or supporting monitoring, evaluation and learning (MEL), with a strong understanding of how MEL supports learning and improvement
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Good understanding of UK employment law, HR best practice, health and safety, data protection and safeguarding
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Good understanding of finance and budget management in a small-to-medium charity
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Awareness of charity governance and the wider UK charity sector
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Ability to collect, interpret and use data to support learning and improve impact
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Strong planning, coordination and organisational skills
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Excellent time management – able to multitask, prioritise and meet deadlines
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Excellent written and verbal communication skills in English and Spanish, or English and Portuguese
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Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases
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Strategic thinker with a clear understanding of how to contribute to organisational development
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Open, supportive and inclusive leadership style, with the ability to stay calm and solutions-focused under pressure
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Strong understanding of issues facing migrants in the UK, particularly the Latin American community
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Commitment to anti-oppression, anti-racism and applying these principles in leadership and delivery
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Clear commitment to IRMO’s vision, mission, values and community-led ethos
Desirable
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Experience working in the charity sector, particularly with migrants or marginalised communities
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Experience managing change or supporting organisational growth
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Familiarity with IRMO’s programme areas and services
We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minority groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.
This role involves producing high-quality written materials that reflect IRMO’s voice and values, so we’re looking for someone who can write clearly and authentically in their own words.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Walworth. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Application deadline - 9am Tuesday 22nd July 2025
Interview day (in-person) - Tuesday 29th July and Thursday 31st July 2025
Start date: July 2025 (or as otherwise agreed)
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Walworth
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£38,200 per annum (inclusive of £2,600 London contribution). This will rise to £39,100 per annum (inclusive of £2,700 London contribution) from 1st September 2025.
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
About the job
The Grants Management Manager (GMM) is responsible for leading the Programme Support Unit (PSU). As a key member of the Programme Department, the GMM oversees programme development and the ongoing management of the country grant portfolio, proposals and implementation are high-quality, evidence based and conducted in accordance with donor and DRC regulations. This includes overseeing timely reporting, overall accountability to donors and supporting the implementation of DRC’s localisation strategy. The position reports to the Head of Programme and collaborates closely with Support Services Managers, Technical Coordinators, the Senior Management Team and Area Offices on all grants-related matters, donor compliance, and partnerships.
Responsibilities:
Programme Development and Fundraising
- Develop a Country Programme Funding strategy and updated donor mapping, keeping abreast of funding trends and donor strategies, paying special attention to diversifying the funding portfolio.
- Develop donor engagement strategies, working closely with the HoP, Programme team and with input from the area offices.
- Support the HoP in maintaining active and regular communication with donors, ensuring timely response to communications and coordinating with relevant country team members on high-quality feedback.
- Coordinate Go/No Go meetings for new funding opportunities.
- Lead the proposal development process -including budget development - engaging with Technical Coordinators, Area Offices and other relevant departments to ensure the development and submission of quality proposals.
- In collaboration with MEAL team, ensure that proposal development is informed by reliable organisational data and learning.
- Coordinate the provision of trainings in proposal development and reporting for grants and program teams, including relevant field staff.
Grants Management and Reporting
- Provide thorough contract reviews and support negotiations with donors ahead of contract signing.
- Ensure high-quality contract management - in close cooperation with SMT- anticipate and identify potential risks and implement mitigation strategies.
- Lead on donor communication and prepare modification requests and other contractual documentation, as required.
- Coordinate and facilitate meetings for grant kickoff/opening, review and closing, including monitoring progress against timelines and action points. Support troubleshooting for any identified challenges during project delivery.
- Monitor the Grants Module on Dynamics and other internal documentation systems (including SharePoint) to ensure they are updated, working with HQ focal points and the Grants Management Specialist to address any issues.
- Work closely with Finance to support the submission of high-quality finance reports that align with narrative submissions
- Participate in new staff inductions by providing an overview of grants functions, active grants and relevant project documents.
- Provide ad hoc support and guidance to Programme staff on grants management-related issues.
- Conduct visits to field locations as possible/needed.
Compliance Monitoring and Quality Assurance
- Act as the Grants/Contract Management Donor Compliance Focal Point in the CO, ensure understanding of contractual obligations and regulations, seeking support from HQ, as needed.
- Develop and maintain up-to-date and in-depth knowledge of donor requirements and ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, MEAL and Operations teams.
- Lead on contract amendments, including cost /no-cost extensions and project revisions, in coordination with relevant internal stakeholders.
- Actively participate in Global Grants Community Meetings to stay up-to-date with DRC Grants Management Best Practices as well as new regulations and requirements from donors.
People Management
- Lead the PSU, fostering a positive work environment
- Develop performance and development plans for the PSU, taking into consideration business continuity, staff turnover and localisation.
- Foster a culture of engagement and collaboration with the PSU, promoting knowledge sharing, respect for diversity and inclusion, effective communication and respect for staff duty of care
External Communication and Representation
- Participate in external coordination and fundraising-related engagements, fostering positive relationships with donors and other key stakeholders
- Support the development and implementation of the strategic communication plan, including evidence-gathering, drafting and reviewing donor focused communications pieces (e.g. case studies, context briefs, press releases).
Any ad-hoc tasks assigned by the Head of Programme
About you
To be successful in this role you must have:
Experience and technical competencies:
- Excellent communication and interpersonal skills, including the ability to build relationships with internal and external stakeholders.
- At least 4 years of experience in grants management including budget development, preferably with an international NGO or other donor-funded organization
- At least 1 year experience in people management and leadership roles.
- Knowledge and experience working with multiple sectors including Protection, Economic Recovery, Infrastructure/WASH, Emergency, and Humanitarian Disarmament and Peacebuilding.
- Commitment to integrate gender, conflict sensitivity and accountability into programming
- Experience working in complex, changing environments with a proven ability to adapt
- Proficiency in Microsoft Office and other relevant software, including Word, Excel and PowerPoint.
- Reliable, patient and able to work independently, with developed leadership capabilities.
Education/qualifications:
- Univeristy Degree
Languages:
Fluency in English (speaking, writing, reading) is essential.
We Offer:
- Salary and conditions will be in accordance with DRC salary scale
Application process:
Application process: Interested? Then apply for this position by clicking on the below link. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language.
Regional Youth and Community Director
OASIS UK – Youth and Community (OCP)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £51,959 per annum (£54,669 p.a. London Weighting for London based staff)
At an exciting and key stage in our journey we have the opportunity for Youth and Community Directors to join our team supporting Oasis’ youth and community work in neighbourhoods in the following regions;
- London and South East (North, Central and South London and Kent - five local Oasis charities)
- North West (Greater Manchester – two local charities, and two regionwide youth violence contracts)
- North East (NE Lincs, Humber, Bradford and Sheffield – four local charities)
With accountability to the Oasis CEO for Youth and Community the role of the regional Youth and Community Director will have three main functions:
1 Strategic management oversight of local Youth and Community teams
2 Regional development, working alongside other functions within the Oasis family
3 Being part of the national Youth and Community leadership team
The Youth and Community Director will have strategic management oversight of local Youth and Community teams in the region, providing accountability and support to the local leaders and charity boards. This responsibility area falls into two categories; those the Director is directly responsible for, and those they are responsible for ensuring are carried out by those within their region.
ORGANISATIONAL CONTEXT
Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:
a passion to include everyone
a desire to treat everyone equally, respecting differences
a commitment to healthy and open relationships
a deep sense of hope that things can change and be transformed
a sense of perseverance to keep going for the long haul
An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.
The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the other functions of Oasis to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Please contact us to arrange for an informal conversation with our CEO to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Completed applications should be returned by 9AM on Monday 21st July.
Interviews will take place week beginning 28th July. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 08749179
Candidates must have the correct right to work in the UK documentation.
The client requests no contact from agencies or media sales.
Role Overview
The Film & TV Charity’s Looking Glass research on the mental health of the UK film, TV and cinema workforce has consistently shown that mental health and rates of loneliness at work are significantly worse in this sector than among the population as a whole. Further Charity research has also shown that the two are closely linked, strongly suggesting that tackling loneliness is vital part of the industry-wide fight to protect the mental health of the workforce.
As the Community Development Manager, you will use our research insights to help develop the Charity’s community strategy, managing a programme of work that seeks to embed social connection as a core mental health priority in the Charity’s work and among the wider industry. You will also deliver specific projects stemming from the community strategy. Foremost among these is the Charity’s Community Partnerships programme. This involves working with a cohort of peer and community-led industry support groups to meet the needs of their communities, primarily through regular events-based engagement at our Soho offices. But it may also involve contributing to the co-working space offer at our offices in Soho, and to the Charity’s research on themes related to loneliness and social connection.
You will need to have experience of strategy development and partnerships or community management, and the excellent relationship management skills on which this depends. A background in developing mental or social wellbeing interventions is highly desirable, as is experience working in the film, television or creative industries. You will be a positive and enthusiastic individual, with a passion for creating solutions that support people’s mental and social wellbeing.
Main Areas of Responsibility
Community Strategy
·Continue to onboard and engage Charity staff with latest loneliness research findings
·Work with senior leadership to develop the Charity’s existing community strategy in response to the latest loneliness research findings and get buy-in from internal stakeholders
·Work closely with relevant teams to develop key actions informed by these strategic priorities
·Working with senior leadership, onboard and engage key industry stakeholders with the latest loneliness research findings and recommendations (where appropriate this may involve working closely with other Charity team members)
·Work closely with the Charity’s Impact and Evaluation Lead to ensure the impact of our Community Strategy is measured appropriately and reported on regularly in staff and trustee updates
Community Partnerships
-Continue managing (and growing) the Charity’s network of peer support and community groups, with a focus on communities experiencing high levels of loneliness
-Plan and deliver partner engagement events, with the aim of combatting loneliness and fostering belonging for the most vulnerable industry workers
-Day to day management of the Community Partners will involve working with the Charity’s Wellbeing Services Coordinator to manage partner event bookings, enquiries, building partner relationships, supporting partners with event management, attending partner events and gathering wellbeing insights from these communities to grow the Charity’s industry knowledge and support offer
-Support the partners to deliver effective and sustainable community building and peer support by organising appropriate workshops and webinars
-As needed, co-produce events with partners that aim to deliver on our partnership goals of fostering community and creating meaningful social connection
- Raise awareness of our Community Partners and their work within the wider industry
-Measure the impact of the Community Partnerships through tools such as member surveys and partner interviews, and regularly report on these findings
Co-working Space Development (tbc)
-Develop the Charity’s co-working space in Golden Square to be an inclusive, welcoming community hub for industry freelancers, that supports them to foster meaningful social connections
- Improve user satisfaction rates, working with relevant teams to improve operational support, bookings systems, user policies and drive deeper engagement with the Charity’s wider services
Research
-Support research projects (conducted either internally or by external partners) that continue to develop our understanding and evidence base on loneliness and social connection
-Contribute to the national and international dialogue on loneliness by sharing the Charity’s research findings, collaborating with key stakeholders and promoting best practice
-Develop relationships with professionals working to tackle loneliness (third sector, private sector, academia) to enable knowledge sharing, ensuring the charity’s work informs wider evidence on workplace loneliness
-Support the wider team to develop wellbeing projects and initiatives using research findings
General
-To operate in a way that ensures you are recognised as a role model for the Charity’s core values and behaviours.
-To undertake any other works as could be expected.
-To be prepared to travel to meetings across the UK and be away from home overnight occasionally, as the job reasonably demands.
- Candidates will need to be able to work evenings on a regular basis to support Community Partnership events. We operate a Time off in Lieu system to ensure that this is achievable within the post-holder’s contracted working hours.
The client requests no contact from agencies or media sales.
We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.
See attached Recruitment Pack for more details.
Please submit your CV and a covering letter via the Charity Job website.
The client requests no contact from agencies or media sales.
SHiFT is an innovative, ambitious, and impatient organisation. We’re in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data and insights to help achieve this.
We’re a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a new and varied role, working alongside the Data & Insights Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT’s data infrastructure and learning capabilities.
This role is perfect for someone looking to take a step up in data management, training, and information sharing. The Data Analyst will play a key role in streamlining data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a ‘can do’ attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation.
Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role, and we envisage opportunities for fieldwork, e.g. conducting interviews, facilitating and moderating focus groups. We can provide training and support to help you develop the necessary qualitative skills. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment.
If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-analytical backgrounds, and get a kick out of improving processes – then get in touch.
We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change.
EQUALITY AND DIVERSITY
SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved.
As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown or Mixed Heritage within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team.
THE RESPONSIBILITES
SHiFT’s Data Analyst has responsibility for:
Data Collection and Management
- Support the effective use of SHiFT’s Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices.
- Assist members of our local Practice Teams (Practice Coordinators and Guides) with data queries and monthly surveys.
- Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness.
- Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change.
System Improvement and Efficiency
- Identify and implement opportunities to streamline data processes.
- Contribute to the continuous improvement of SHiFT’s Salesforce configuration, in collaboration with external developers and internal users.
- Help document processes and support training materials for system users.
- Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners.
Learning and Insight Generation
- Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations.
- Support the Learning Team’s efforts to use data for reflection, learning, and improvement both locally and nationally.
- Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems.
YOU WILL BRING
Beliefs and alignment:
- The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this.
- The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society.
- An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team.
- An alignment to SHiFT’s Values – ambition, courage, flexibility, and tenacity – which reflect the ‘Breaking Cycles’ ingredients (the foundations on which SHiFT is built).
- A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable.
- Dynamism, tenacity, and determination – you are someone who does not give up until you succeed. You have a ‘can do’ attitude.
- Curiosity and a commitment to learning – comfortable in a fast-paced and aspirational ‘start-up’ context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement.
Experience, knowledge, and skills – to be demonstrated in application
Essential
- Undergraduate level or equivalent experience in relevant subject area such as research methodologies, social research, sociology, criminology, policy etc.
- Highly developed knowledge and experience of data management systems, tools, and ability to use statistical and data analysis packages (Microsoft Excel, Power BI, or ideally Salesforce).
- Experience working with data entry, cleaning, and quality assurance processes.
- Experience in using data visualisation tools to create dashboards that improve efficiency and enable self-serve insight.
- Solid understanding and commitment to ethical and responsible research, data use and storage, and GDPR implications including anonymising sensitive datasets for analysis.
- A demonstrable track record of using data to generate insights that inspire meaningful change, and a genuine interest in data as a tool for social impact and learning.
- Commitment to Anti-racist and Anti-oppressive approaches.
- Highly technical, able to think about the data pipeline from end to end, resolve difficulties and proactively source data where appropriate.
- Comfortable working with stakeholders from non-analytical backgrounds, gathering requirements, and translating them into structured analytical questions and approaches.
- A keen interest in improving organisational effectiveness and a passion for data literacy with an understanding of the delivery challenges and opportunities with the practical application of learning strategies.
- Demonstrably strong communication skills, with the ability to influence, build connection, and persuade at all levels and across teams.
Desirable
- Experience of survey and questionnaire design, qualitative interviewing and use of more innovative methods of qualitative data collection to capture user voice.
- Excellent presentation skills and ability to write reports both verbally and in writing clearly and confidently to a range of internal and external stakeholders.
- Familiarity with social sector data (e.g. education, social care, youth justice).
- Strong experience with Salesforce CRM platform.
- Experience of writing fundraising applications.
Qualifications and background
- Right to work in the UK.
- This post is subject to a police check of previous criminal convictions with the Disclosure and Barring Service (DBS).
Candidates are encouraged to apply even if your experience does not precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us about your achievements and how this has shaped you, including things you’ve learned along the way.
Salary: £31,000 FTE.
Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed.
Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England.
Reporting to: Learning & Insight Lead.
Start date: ASAP.
Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, outlining your experience and suitability for the role, together with a CV, details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form in the job pack.
Applications close at 23.59 on 21st July 2025.
Applicants will be notified of shortlisting decisions on 22nd July 2025 and invited for interview as appropriate.
Staff panel interviews will be held virtually on 29th July 2025, this will be a values-based interview. Second round, competency-based interviews, will be held on either the 5th or 7th of August 2025. Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the application process.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Do you believe in the power of people to drive local change? Are you passionate about health equity, community connection, and championing resident voices?
We’re looking for an experienced and creative Community Development Co-ordinator to bring our Highgate Newtown Community Champions programme to life.
As Community Development Co-ordinator, you’ll lead the delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and nearby estates. Working closely with local volunteers (Community Champions), residents and partners, you’ll co-produce a wide range of weekly activities that tackle health inequalities, strengthen community ties, and amplify local voices. Activities could include mental health workshops, family play sessions, health information pop-ups, gardening projects, and community cafés - no two weeks will look the same. You’ll recruit, support and nurture a team of passionate volunteers, ensuring they grow into confident community leaders.
A key part of the role involves building strong relationships with local services, schools, faith groups and community venues, and making sure resident feedback shapes everything we do. You’ll coordinate themed campaigns, facilitate listening sessions, promote the programme creatively across the estates, and track the outcomes and stories behind our impact. This is a hands-on, outward-facing role requiring creativity, adaptability and strong organisational skills. We’re looking for someone who is a natural facilitator and relationship-builder, with a passion for health equity and social justice. Based at Barnes House with some hybrid working from home, you’ll also be regularly out in the neighbourhood - walking, talking, connecting, and helping residents lead change where it matters most.
About the role
You’ll lead the coordination and delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and surrounding estates. Working alongside local volunteers (Community Champions), residents and partners, you’ll co-produce weekly activities that tackle health inequalities, build community connections, and amplify local voices.
From mental health workshops to family play sessions, health info pop-ups, community cafés, gardening projects, and seasonal events, no two weeks will look the same. You’ll nurture volunteer leaders, build partnerships, and ensure resident feedback drives everything we do. This is a hands-on role with space for creativity, innovation, and real local impact.
What you’ll do
- Recruit, train and support a team of passionate Community Champions
- Deliver weekly activities that support wellbeing, connection and access to services
- Coordinate themed health campaigns and estate-based events
- Facilitate community voice panels and listening campaigns to gather insights
- Build strong partnerships with local services, schools and faith spaces
- Promote the programme creatively across estates – from WhatsApp to window posters
- Track outcomes and share the story of local impact
About you
We’re looking for someone who is:
- A brilliant community organiser with a track record of co-production
- Passionate about health and social justice, with knowledge of health inequalities
- An excellent people-person – great at relationship building, facilitation and motivation
- Organised, proactive and confident managing multiple projects
- Experienced working with diverse communities, ideally in Camden or similar areas
Bonus if you have:
- Training in MECC, Mental Health, or First Aid
- Experience in grassroots comms or digital community-building
- Links to Highgate Newtown or surrounding neighbourhoods
Where you’ll work
Working from either Barnes House or from home, you’ll have activities across:
- Whittington Estate
- Brookfield School
- Estate green spaces and local TRA halls
- Churches, mosques and community rooms
You’ll be out and about in the community – walking, talking, listening and delivering.
Why join us?
You’ll be joining a growing borough-wide movement of Community Champions helping to shape healthier, more connected neighbourhoods from the ground up. This is your chance to lead a programme that’s truly community-powered and make a difference where it matters most.
To find out more and apply, please visit our vacancies page.
Closing date: Midday on Monday, 21st July 2025.
First interviews: Thursday, 24th July 2025.
Second interviews: Thursday, 31st July 2025.
Are you interested working on an exciting city-wide fundraising project? We are looking for a community and events fundraiser to join our fundraising and marketing team.
About Us
Amaze is a Sussex-based charity that supports families with children and young people with special educational needs and disabilities (SEND). Amaze’s fundraising is growing. We used to fundraise mainly through trusts and foundations. We still receive a large portion of our income from statutory funders (such as councils and the NHS). In the last 18 months we have begun work to increase our income from other sources. We are launching a big and exciting art-based fundraising project that will take place in autumn 2026. In this project we will work closely with artists, businesses, schools and members of the public. We are looking for a fundraiser to help us deliver the project, working within and alongside our fundraising and marketing team.
About the job
As our Community and Events Fundraiser, you will be responsible for a variety of tasks. You will help plan fundraising events, organise our presence at community activities, and support our wonderful volunteers. A big part of your job will be building strong relationships with schools and community groups, encouraging them to get involved and supporting them in their fundraising efforts. In this role, you will be responsible for organising events, liaising with schools, youth groups and artists, supporting volunteers and supporting community fundraisers. You will be within the Fundraising and Marketing team at Amaze, which currently has 4 members of staff, led by the Head of Fundraising and Marketing. You will be a mix of office and home-based, with some days at events and activities within Brighton & Hove.
Our benefits
Hybrid working out of Amaze’s Brighton office, with some homeworking (50% of hours) + 5% pension, pro-rata 26 days a year, + extra 3 days at Christmas + Public Holidays. Other staff benefits include flexible, family and carer-friendly working, support for staff health and wellbeing, learning and development, and access to discounts schemes.
Skills and experience required
We are looking for someone with experience in a fundraising or events role, or who has similar skills from another career. The ideal candidate will be a great communicator who is passionate about encouraging people to support a good cause. You should be organised, able to manage your own workload, and enjoy working with a wide range of people.
Person specification
If you are enthusiastic, organised, and want to be part of an exciting project that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter.
To support your application, please visit our website and read: Community and Events Fundraiser Job Description, 2023 Staff benefits policy, Terms and conditions
The provisional dates for interviews are Monday 4th August 2025. You are warmly encouraged to contact us for an information discussion about the role.
The client requests no contact from agencies or media sales.
Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.
Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?
The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.
About Us
The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.
This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.
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About the Role
As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:
• Fundraising & income generation – developing and securing grants, donations, and earned income
• Team leadership – line managing a small staff team and supporting a wide network of volunteers
• Stakeholder engagement – acting as the public face of the Society and deepening key partnerships
• Strategic planning – creating a 3-year vision and business plan for long-term sustainability
• Programme oversight – ensuring delivery of existing and new conservation and community projects
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About You
We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:
• Proven fundraising experience (grants, trusts, individuals, corporates)
• Leadership skills with experience managing staff and/or volunteers
• Confidence in managing budgets and business planning
• Excellent communication and relationship-building skills
• A genuine passion for the countryside, community engagement, and conservation
Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.
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What We Offer
• Flexible, home-based working (3 days/week)
• A supportive, purpose-driven team environment
• The chance to shape a unique, growing charity at a critical point in its evolution
The client requests no contact from agencies or media sales.
Finance and Grant Controller
Contract: Permanent, Full Time, 35 hours per week.
Location: London, United Kingdom
UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867- £51,439 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid:
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team:
The Finance and Grant Controller role is part of the central finance team and sits within the Management Accounting function which provides our country programmes and the region offices with professional and technical finance leadership for WaterAid UK’s international work. The role will work closely with the Project Delivery Lead and the Monitoring and Learning Coordinator for the Multi-country Urban Water Project.
About the role:
The Finance and Grant Controller will manage all financial aspects of WaterAid’s Multi-country Urban Water Project, ensuring rigorous financial oversight, compliance with donor requirements, and alignment with organisational financial policies. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia.
In this role, you will:
1. Financial Monitoring and Reporting
- Prepare and review all financial reports in line with specific contract requirements and deadlines
- Monitor project budgets, tracking actual expenditures against budget allocations and flagging variances to the project team
- Monitor movement in exchange rates and local currency budget variations
2. Budget and Forecasting Development & Grant Support
- Assist program staff in preparing detailed budgets in each country project
- Deliver regular reforecasts, ensuring realistic timing of spend
- Conduct cost allocations and ensure appropriate coding of expenses
3. Compliance and Controls
- Review contracts and grant agreements to identify financial requirements, restrictions, and deliverables
- Ensure financial activities comply with contractual terms, organisational policies, and legal and regulatory requirements, including guiding eligible costs, procurement, and financial compliance to programme teams
- Support related audits, ensuring all necessary documentation is available and compliant
4. Finance Business Partner
- Collaborate closely with programme lead, providing consolidated financial reporting, financial insights and supporting decision-making.
- Coordinate timely reporting to cross-federation leadership teams from multiple country programmes
- Advise on reallocation of budget if required to meet programme delivery targets
Requirements
To be successful, you will need:
Technical Qualifications and Skills
- Professional accounting qualification (ACA, ACCA, CIMA, CIPFA)
- Experience in the use of SUN, or a similar multi-dimensional accounting system.
- Experience in managing programme or project finance funded by institutional donors ( e.g. USAID, FCDO or other reputable organisation)
- Excellent Microsoft Excel skill
- Working knowledge of Business Intelligence tools such as Power BI
- Knowledge and experience of donor fund management in an international context
- Experience of financial planning, budgeting, and forecasting of projects
- Ability to analyse financial data and provide insightful narrative for range of audiences
- Finance Business Partnering experience with senior stakeholders
Desirable skills
- Proven ability to work effectively with staff at different levels and from different cultural backgrounds including experience of coaching or training
- Knowledge of development issues and the sector, preferably gained in an International Development Organisation
- Knowledge of French or Portuguese will be an advantage
Closing date: Applications close 12:00 PM UK time on 11th August 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Are you interested in being part of a team making a tangible difference in Norfolk? Can you harness technology, data, and communication strategies to amplify community impact? Do you have experience in CRM, data analytics, and systems optimisation? If so, you might just have found your dream job.
This new role is pivotal to Norfolk Community Foundation’s desire to harness technology, data, and communication strategies to amplify community impact.
About the role
The Head of Digital Transformation and data strategy reports to the Director of Finance and Operations and is part of the Senior Management Team working closely with the Chief Executive.
Key responsibilities will include:
- Modernising systems and workflows to enhance organisational efficiency and resilience.
- Leveraging data insights to inform strategic decisions.
- Strengthening digital communications for stakeholder engagement.
- Driving responsible innovation, including AI and automation, to improve efficiency and impact.
About you
We are looking for someone with a strong track record in strategic leadership and digital transformation, who can confidently set a vision and drive innovation across an organisation. You will be experienced in managing CRM systems (particularly Salesforce), data analytics, and optimising systems to improve performance and efficiency.
You will have excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actions. A deep understanding of cybersecurity, GDPR, data governance, and risk management is essential, as is a forward-thinking approach to emerging technologies, including AI and automation. This is a fast-paced role that requires initiative, adaptability, and a passion for continuous improvement.
What can we offer you?
We have a range of benefits that we offer our staff, including:
- 25 days holiday (pro rata) plus bank holidays.
- Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills.
- Flexible working options available.
- A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations.
- Pension scheme.
- Death in service cover.
- Training and development opportunities.
- Visits to see the impact of the difference the Foundation is helping to make happen.
Who are the Norfolk Community Foundation?
We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.
To build stronger communities in Norfolk from the ground up.
The client requests no contact from agencies or media sales.