Service Director Jobs in Central London, Greater London
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
The St Pancras Community Association (SPCA) is a charity delivering high quality services for Camden residents, especially the lively and diverse community of the St Pancras and Somers Town ward. As the Director of SPCA you will lead and guide a highly skilled and motivated team to make the SPCA a community hub and a centre of excellence which has a positive impact on the lives of local residents.
The governance of SPCA is overseen by a Board of Trustees. The Director will report directly to this Board and work closely with Board members.
Key responsibilities
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To build strong relationships with members of the local community, community groups, representatives and service providers to ensure that strategies and services are based on an understanding of the community’s needs and the contribution that SPCA is best placed to make as part of the of the range of local support services.
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To develop and deliver a business plan based on a financially sustainable strategic vision and which maximises the use of existing and emerging funding and income generation sources and opportunities.
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To provide a caring and highly supportive working environment which enables all staff and partners to fully contribute their skills, knowledge and perspectives.
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To manage, plan and monitor budgets to ensure the continuing financial sustainability of the Centre and to work with the Treasurer to ensure that the Centre is operating effective, and compliant accounting practices, policies and procedures.
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To ensure that SPCA fulfils its legal and procedural obligations under relevant legislation.
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To maintain an effective and transparent working relationship with the Board of Trustees to
ensure that Trustees are kept informed of opportunities, threats and challenges and are fully involved in decision making.
Main tasks
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Overseeing all fundraising activities from trusts, the local authority, local businesses and the community.
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Overseeing the development and implementation of an income generation strategy that includes maintaining and securing funding from statutory bodies, charitable trusts and any other relevant agencies/organisations and delivering charged services.
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Forming collaborative partnerships with organisations and agencies from all sectors that can be developed into services and business ventures
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Line managing key staff and ensuring that effective line managing processes are in place for other staff and volunteers. The postholder will directly line manage approximately xxx staff.
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Holding monthly staff meetings where everyone is heard and respected
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Ensuring all employees receive appropriate line management, where issues and problems
that arise are handled with sensitivity and a high priority is given to staff development.
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Overseeing the recruitment and induction of new staff in accordance with the SPCA’s Equal Opportunities.
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Ensuring arrangements are in place for the systematic collection and review of employees opinions and the opinions of service users and potential users
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Ensuring effective systems are in place for monitoring and evaluating project performance.
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Attending meetings of the Board of Trustees as appropriate.
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Keeping the Chair, and other Trustees as appropriate, informed about SPCA’s business
between formal Board meetings.
Person Specification Essential
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Experience of managing an organisation or department at a senior level.
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Experience of delivering services and activities which have had a measurably positive impact
on communities or specific groups.
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Experience of financial planning and maintaining financial sustainability by activities such as
securing external funding, securing sponsorship and charging for services.
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Experience of delivering successful marketing and promotional activities.
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Experience of staff management and successful team building.
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A commitment to advancing and developing equal opportunities and anti-
discrimination/anti-harassment policies.
Desirable
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Experience of managing an organisation within the voluntary and community sector.
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Experience of developing policies, procedures and practices for voluntary and community
sector organisations.
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Understanding of the current and likely future funding environment of voluntary and
community sector organisations and awareness of external strategies, policies and developments affecting voluntary and community sector funding.
To apply, please send a CV and cover letter - which include 3 areas you are passionate about and would like to spearhead at the centre along with previous experience that enable you to do this leadership role. Please send this by the 17th of May.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.
Key Responsibilities
For full list of responsibilites, see attached job description
- To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
- To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
- To ensure safe working and risk management
- To ensure feedback is provided on risk mitigation through serious incident reports.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
- To complete audits and high quality reports for senior internal and external stakeholders
- To interpret performance and impact data for crisis services and be responsible for reporting against service targets
- To provide effective line management supervision to Team Managers and Support Workers
- To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.
Person Specification
For full person specification, see attached job description
- A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
- Experience of managing and mitigating risks
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of suicide prevention
- Understanding of trauma informed care
- Understanding of mental health and safety planning
- An understanding of CQC requirements for mental health
- Managing services for vulnerable people in a service delivery organisation.
- Excellent people and project management skills and significant experience of supporting and managing staff.
- Experience of working in the voluntary sector and/or statutory services
- Experience of motivating, developing and training staff
- Experience of creating and implementing safety and risk policies and procedures.
- Successful track record in planning and project management.
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
- Knowledge and understanding of the relevant statutory authorities including NHS and social care.
- Excellent communication skills and able to communicate effectively to a variety of audiences.
- Commitment to service user involvement and able to work with service user groups to develop this.
- Strong organisational skills and able to take control of own workload and meet deadlines.
- Ability to work independently with minimum support.
- Confident in challenging poor performance assertively, constructively and successfully.
- High professional standards and the ability to communicate these clearly to others.
- IT literate to aid communication and analysis of data.
Desirable
- Mental health registration (nurse/doctor/therapist etc)
- Mental health qualification
- Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
- Experience of working with databases such as Views, IAPTUS, Rio and Python
- Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
The client requests no contact from agencies or media sales.
Role Summary
As the Director of Research and Public Affairs you lead a team working across the full range of research work (including commissioning, grant-making and in-house research) and public affairs work (including policy analysis, advocacy work and mobilising our activists). You also contribute to the charity’s strategies, leadership and governance as a member of the Executive Team. Ultimately, your role is to generate new knowledge; and communicate knowledge, ideas and emotions to change hearts and minds, creating tangible reductions in alcohol harm across the UK.
Key Tasks and Responsibilities
Leadership, strategy & planning
1. Lead the research and public affairs functions at Alcohol Change UK.
2. Produce and deliver plans across our research and public affairs work programmes that are ambitious for change (impact), realistic given our resources, and consistent with our strategy, our other work programmes, and our values.
3. Set budgets, tightly control costs and identify opportunities for making savings, growing income and making the case for investment.
4. Appropriately monitor and evaluate our research and public affairs work with a view to knowing, growing and showing the impact we make.
Research
5. Work closely with the CEO, Policy and Research Manager, R&P sub-committee and Wales Office to determine and oversee the charity’s programme of commissioned research, research grants, and in-house research.
6. Ensure that all research is designed with impact-in-mind and, once complete, that it delivers on that impact through active and ongoing communication of the findings to the right audiences with the right messages through the right channels.
7. Lead the research function to be the central hub for the charity on the topic of alcohol harm and its solutions, staying on top of new research.
8. Influence the research spending of other agencies (e.g. NIHR) with a view to maximising funding into alcohol research in general.
Public Affairs
9. Lead and manage the charity’s public affairs activity, deploying the CEO, Research & Policy Officer and other staff as a team.
10. Lead our work with external alliances, such as the Alcohol Health Alliance and the Alcohol and Families Alliance, and on the APPG on Alcohol Harm.
11. Develop excellent relationships with Parliamentarians, civil servants, charities and other important institutional actors in our field.
12. Build Campaigner journeys for our engagement audience to best mobilise them to help us with our influencing work.
13. Lead on the commissioning and management of any external public affairs agencies, parliamentary monitoring services and similar suppliers.
14. Ensure our policy positions are kept up-to-date, based on emerging evidence and contemporary thinking, and consistent with our principles.
15. Work closely with the Director of Engagement and Fundraising to effectively mobilise and deploy our activists, Community Champions and other supporters so they (i) make a difference, (ii) become better informed over time, and (iii) remain motivated to campaign for our cause.
16. Work closely with the Director of Marketing and Communications to influence all forms of media to better support our desired outcomes.
Team Leadership and Management
17. Lead and manage the research and public affairs team(s), ensuring excellent line management.
18. Lead the process of recruiting and inducting new team members, as appropriate.
19. Proactively develop your own skills and experience as well as those of staff within your team.
Cross-organisational Role
20. Act as a spokesperson for the charity at high profile events and across media, including radio and TV.
21. Be an active and positive member of the charity’s Executive Team.
22. Work with colleagues across the charity to support their work and to act as ‘one team’.
23. Work particularly closely with colleagues in the Wales office, optimising opportunities for joint working.
24. Contribute actively and positively to the development of charity-wide strategies and activity.
Other Duties
25. Continually develop your knowledge of alcohol harm and solutions to it.
26. Act as a positive ambassador for Alcohol Change UK at all times.
27. Know, embrace and actively uphold the values of Alcohol Change UK at all times.
Other reasonable duties at the request of the CEO.
The client requests no contact from agencies or media sales.
London Youth has a track record of providing high quality outdoor learning and trips away from home, for over 75 years. You will be joining us at a critical time as we seek to provide these opportunities for more children and young people than ever before.
As the Director you will oversee the smooth operation of Hindleap Warren, in East Sussex, and Woodrow High House, in Buckinghamshire. You will also lead on the safety and safeguarding aspects of London Youth’s work, supported by a strong and well-qualified team.
Having already undertaken substantial renovations at Woodrow during the pandemic, London Youth is making plans to improve the Hindleap site. You will be leading that capital investment programme.
London Youth aims to make more trips happen for our member youth organisations and young Londoners who would not otherwise get the chance. You will have a key role to play in maintaining existing support for this work and securing new opportunities.
Working closely with a highly committed and skilled Senior Team, the Director of Outdoor Centres is a key appointment to the team to enable us to realise our ambitions.
To be considered for this role we are looking for a highly motivated, values-based leader with a passion for improving the lives of young people.
London Youth is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability. To be successful in this role you will need to be personally committed to our anti-racism approach and our broader diversity work.
You will be expected to be on site at least three days a week.
Further details about the role and London Youth can be found on our Careers page, please take a look by clicking the apply through company site button.
If you wish to have an informal discussion about the opportunity, please contact, Alison Henderson, Director of People with the contact details on our job page.
The client requests no contact from agencies or media sales.
Deputy Service Director
We are looking for a Deputy Services Director to support a cluster of Area Managers across England and Wales.
This role is home based, with regular travel across the regions.
Position: 5494 Deputy Service Director
Location: Home Based
Hours: Full time, 37.5 hours per week (Flexibility is possible, but likely to be required to meet core hours across Monday to Friday)
Contract: Permanent
Salary: £62,522.13 per annum
Closing Date: First stage interviews will take place, via Zoom, in the week beginning 30th of April.
The Role
This role is home-based, regular travel and some unsocial hours will be necessary. As a Deputy Service Director, you will:
- Support the Services Director to manage services across England and Wales
- Represent the charity externally, promoting a positive image of the organisation
- Identify and promote opportunities to grow and develop the services in order to improve reach and impact
- Monitor, develop and advance the approach to excellence, ensuring teams work to the highest quality standards
- Take the lead in developing the skills and expertise of the Operations Managers and further advancing excellent standard of casework
- Lead on income generation in allocated areas
- Promote advocacy for service users, ensuring that they are involved in the development of services and their needs are heard and understood
About You
To be successful in this role, you will need:
- An excellent understanding of the impact of crime and the experience of the criminal justice system on victims and witnesses
- A proven track record of successfully delivering services with significant contract values
- Exceptional leadership skills, ensuring individuals and teams feel nurtured and supported in order to achieve high levels of performance, commitment and collaboration
- Demonstrable experience operating effectively within a complex organisation at both operational and strategic level
- Previous experience of developing and maintaining successful partnerships with a wide range of internal and external stakeholders
- A genuine openness to feedback and willingness to proactively learn from others
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Director, Director of Service, Deputy Service Director, Deputy Director of Service, Head of Service, Deputy Head of Service, Service, Criminal Justice, Victim Support, Community.
Please note this role is being advertised by NFP People on behalf of our client.
Service Manager - St Martin's House
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will manage and lead a 24-hour 16-18 bed new therapeutic support & accommodation service for women from across South London who have experienced homelessness and severe and multiple disadvantage.
- You will lead and develop a team that is focused on building trust through relationships, so that every woman who is supported gets the person-led, trauma and gender-informed support they need in a place they can call home.
- You are a dynamic, inspirational and capable leader, who proactively supports and enables the team to utilise their strengths and work collaboratively to meet the different needs and aspirations of the women we support.
- Your values and practice will align with the Connection’s traits – we are Curious, Safe, Together and Motivated.
- You will have the personal credibility to build confidence across several south London boroughs, specialist NHS teams, and the wider community.
- You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.
It is an Occupational Requirement for this post are open to women only, as permitted under Schedule 9,Part 1, of the Equality Act 2010.
Salary: £41,409
Closing Date: Sunday 28th April
Interview Date: Wednesday 8th May
Full job description can be found on our website.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Across the UK, over 130,000 of us have multiple sclerosis (MS); and more than 6m people have a close personal connection with the condition. It's unpredictable and different for everyone. It's often painful and exhausting, and can cause problems with how we walk, move, see, think and feel. It can make it hard to work and do the things we enjoy. But it doesn't have to be this way.
The MS Society is a community of scientists, campaigners, volunteers, fundraisers and staff who are dedicated to transforming the lives of people living with and affected by MS. We understand what life's like with MS, and we support each other through the highs, lows and everything in between. And we're driving research into more - and better - treatments for everyone. Together, we are strong enough to stop MS.
As our new Executive Director of Services and Support, you will play a pivotal role in an organisation that is on a journey of transformation – aiming to maximise our impact by reaching, engaging and building enduring relationships with many more people in the MS community across the UK. As a key member of our Executive Group, you will spearhead our plans to deliver an integrated portfolio of information, services and support at national, regional and local level - designed in partnership with members of the MS community and responding to their needs.
The Candidate
- A track record of success in leading and managing a large, geographically dispersed delivery function in the voluntary, public sector or multi-site environment of comparable size and complexity, to deliver high quality results to deadlines and under pressure.
- Impressive record of delivering innovation in service design, development and measurement.
- Substantial experience of working in an executive/board level team, determining strategic direction and delivery.
- Track record of working successfully with disparate teams.
- Experience of managing a team to develop, communicate and implement business plans.
- Exceptional interpersonal skills, and able to influence/persuade a wide range of stakeholders.
Closing date for applications: 22nd April 2024.
Job title: Director of Policy and Strategy
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: 10am 22 April 2024
Interviews: w/c Monday 6 May 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
Our Policy directorate encompasses around 35 people, and the director of policy and strategy has responsibility for four direct reports and sits on our Executive Management Team (EMT), also helping to lead strategy and development across our 100-strong organisation. As director of policy and strategy, you will play a pivotal role in developing and strengthening our Policy and Strategy directorate. This will include ensuring we continue to operate in an integrated way across our Policy and Strategy, Communications, and Development and Engagement directorates to deliver the greatest impact for members and our organisation.
You will provide strategic leadership for the organisation’s policy, strategy, analysis and public affairs functions, providing high-level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics
First Give was founded in 2014 to inspire, equip and motivate young people to make a difference to the causes they care about. As we approach our second decade, it is an exciting time to join the charity. Our vision is of a more generous society where all people are willing and able to give their time, money and skills to causes that they care about.
We are currently developing a new strategy which by which we aim to have reached a million young people by 2034. We intend to do this by developing new programmes and activities that will support us to achieve our mission: to create opportunities for young people to be inspired and empowered to give their time, money or skills to charities and causes that matter to them. Our existing programmes are delivered in partnership with schools across England and Wales, ensuring that as many young people as possible, regardless of their background have the opportunity to take part.
As second most senior leader in the charity, the Deputy Director will provide leadership to the First Give team and support the Board of Trustees and Director with strategy and governance.
The Deputy Director will play an integral role in the development of the charity as we move into our second decade. They will spearhead our fundraising, communications and marketing to ensure the charity has the capacity to deliver against our strategic goals.
Our values at First Give inform who we are and what we do. We are:
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Altruistic
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Inspiring
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Empowering
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Collaborative
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Professional
Location
Remote/hybrid. We welcome applications from across England and Wales, however desk space is available at our London office in West Hampstead should the successful candidate be based in London.
Regular travel to London (approximately once a month) and occasional travel across England and Wales will be required.
Reporting to:
Director
Direct Reports:
Administrator
Key responsibilities
Organisational Leadership and line management
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Deputise for the Director when necessary
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Provide leadership and positive role modelling to the First Give team
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Support organisation-wide improvements and innovation, including strategic planning and organisational structure
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Develop connections and networks that increase the profile and opportunities for the charity
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Work with the Director and Head of Programmes to create opportunities for young people to influence and engage with our work and impact
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Line management of our Administrator
Fundraising
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Work with the Director and consultants to own and implement a robust fundraising strategy to support the organisation as it executes its new strategic plan
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Develop processes for managing fundraising applications and stewardship of existing funders and supporters
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Write and submit high quality, inspiring and tailored funding applications and reports for trusts and foundations (expected to be in the region of £10,000-150,000)
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Identify and develop potential new funding opportunities for First Give, including major donors and corporate funders
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Manage relationships with a set number of key funders, ensuring that we proactively seek feedback, engagement and involvement in our work
New School Partner Recruitment
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Oversee and co-ordinate all new school partner recruitment sales and marketing activity
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Work with our marketing agency to develop and implement marketing campaigns
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Support the Programmes Team to recruit new partner schools in priority regions
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Proactively seek opportunities for growth of the First Give partners network
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Develop and design and production of marketing and sales resources to support all sales activity
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You may also be required to deliver sales meetings with networks including Headteacher meetings and attend conferences to promote the work of the charity
Communications
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Lead the development and manage the delivery of our communications strategy, including all messaging to key stakeholders via a range of appropriate channels, including newsletters, social media and our website
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Be responsible for the First Give website, ensuring it is up to date, relevant and meets the needs of the organisation
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Brand champion, ensuring that all external communications and resources are aligned with our brand identity and tone of voice
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Management of retainer with external design agency
The job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
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Passionate about young people and their potential to drive social change
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Leadership experience, ideally in a charity of similar complexity and scale
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Ability to triage between the strategic and operational with ease and confidence
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Demonstrable success as a fundraiser, particularly bid-writing, reporting and funder stewardship
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Experience of developing and implementing a communications strategy
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Experience of creating a range of content for different audiences and channels including marketing materials, newsletters, blogs, social media content etc…
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Experience developing and implementing successful sales and marketing strategies, preferably in the education sector
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Experience of writing and managing budgets, delivering plans using resources available
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Track record of stakeholder management at senior levels
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Experience of working in or with teachers and schools
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Excellent presentation skills, with an ability to deliver concise, engaging and persuasive presentations
Desirable
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Experience leading the development, implementation and evaluation of marketing activity and campaigns
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Experience of remote line management
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Experience of working in a remote, decentralised team
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Experience of using Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
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Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give.
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Access to Health Assured (health and wellbeing) Employee Assistance Programme.
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As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
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Training and professional development budget, with regular training offered through the Pears Foundation.
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Laptops are provided on a ‘paid for through service’ arrangement and become the employees after three years of service.
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Multiple team socials and volunteering days throughout the year.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application).
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Application closes: Thursday 2nd May, 12pm
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Interviews: Tuesday 7th May
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Start date: ASAP
To create opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care abou
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We are looking for a capable and creative individual to join the leadership of Resurgo, with oversight of strategy development and implementation, finance and governance. As a strong leader and people manager with experience across strategy and finance, you will have an ability to lead projects with multiple complex priorities through to completion, be a confident decision maker and communicator, and be passionate about social transformation.
The important stuff
Salary: from £65,000, flexible dependent on experience
Contract: Minimum 6-12 month fixed-term contract
Hours: 5 days per week (4 considered), 9.30am – 5.30pm, with occasional evening work for events such as our Spear Celebrations.
Location: Hammersmith, London – we are an office-based organisation with some work at home possible in agreement with the line manager
Closing date: Friday 3rd May, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Interviews: We anticipate interviews to commence from w/c 6th May.
Application Pack: Have a look at our application pack for more information.
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
- Strong strategic thinking and business and financial acumen – experience in a management consulting or financial management role is essential
- Self-motivated forward planner with the ability to navigate complex fast-moving environments, adapt to changing circumstances, and exercise initiative, with a track record of driving growth and achieving results
- Financially literate, with experience overseeing strategic financial processes, e.g., budgeting, financial management and resource allocation
- Good IT skills with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook and PowerPoint. An awareness of charity regulatory and compliance requirements is beneficial
- Strong proven leadership skills and the ability to relate confidently to a range of audiences
- Relational team player with high emotional intelligence, a sense of humour and fun, and the ability to inspire and motivate diverse teams
Key Responsibilities
Strategy Development and Implementation
- Leading the organisation through the iterative development and implementation of strategic projects to serve the ambition of Resurgo, to “inspire and equip organisations to deliver ambitious and sustainable social change”
- Provide direction and support to Heads of Department, setting them up to succeed in the implementation of ambitious plans
- Line management of the Strategy Managaer, who project manages and drives the delivery of annual departmental targets and strategic projects across the organisation.
Finance
- Line management of Head of Finance, providing strategic leadership in the development of the finance function and oversight of organisational financial management
- Lead the annual planning process, working with the Head of Finance and Director of People, Culture & Operations to shape and deliver annual financial planning
Oversight of Governance, Risk and Opportunity
- Executive Chair of the Strategy, Finance and Risk steering group, owning the most significant risks and opportunities facing Resurgo at an organisational level, ensuring actions are taken to mitigate risks and that we are set up to maximise opportunity
- Responsible for overseeing governance structures and ensuring they are fit for purpose as the organisation develops and grows
- Supporting the Executive Assistant to the CEO in the facilitation of the effective running of the Boards of Resurgo Trust and Resurgo Consulting, including planning and overseeing Board and key Steering Group meetings.
Active Participation in and Support for Resurgo’s team and mission
- Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
For more than 30 years, War Child has been driven by a single goal – ensuring a safe future for every child affected by war. We aim to reach children as quickly as possible when conflict breaks out and stay long after the cameras have gone to support them through their recovery. We work with local communities and governments to help protect and educate children, and support them to heal and learn, for a safer, brighter future.
Last year, War Child UK agreed to come together with War Child Holland, War Child Germany, War Child Sweden and Children in Conflict in the USA, each of whom previously operated as independent NGOs, to form the War Child Alliance, which went live in January 2024. The new Alliance now runs our overseas projects, our research, scaling and advocacy programmes on behalf of us all, utilising our collective power and influence to have the greatest possible impact for children affected by war. As a member of the new Alliance, War Child UK is now a highly effective and innovative fundraising entity, raising crucial funds and awareness of our work globally.
Join us as our Director of Finance and IT at War Child UK, a pivotal role within our Leadership Group reporting directly to Helen Pattinson, CEO. Your role is to lead our finance and IT, but as a member of our leadership group to take joint responsibility with other Directors for leading the organisation.
As Finance and IT Director, you'll lead the optimisation of our finance and IT systems to streamline recording and reporting of financial transactions. Your analytical skills will be essential as you explore cost and income centres, supplying vital data necessary to significantly enhance our fundraising efforts.
Beyond day-to-day operations, you'll play a strategic role in long-term financial planning, fostering collaboration across the War Child Alliance. Together with fellow leaders, you'll steward the wider organisation, ensuring War Child UK is ready for success and equipped with ambitious financial investment frameworks.
Success in this role also entails ensuring our IT systems maintain the highest standards of excellence, delivering accurate and timely financial performance insights. You'll contribute to a vision where War Child UK achieves extraordinary results within a financially sound Alliance, empowering members to maximise their impact while being accountable for every penny raised.
You will be a qualified accountant with exceptional strategic and operational experience. You do not necessarily need to have prior international development experience, although you will need to demonstrate that you can build effective working relationships with overseas counterparts. Experience of working within a complex fundraising environment would be highly advantageous though. For this role, we are also as keen to hear from experienced directors who are excited by what we do as we are from those for whom this would be their first senior leadership role.
Tall Roots is acting as an employment agency partner to War Child UK. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
Director of Impact & Development – The Solicitors’ Charity
We’re looking for a Director of Impact & Development to develop and implement income generation and communication strategies and to develop strategy and practice around impact measurement and client feedback collection. The Solicitor’s Charity is the independent charity that, since 1858, has been supporting solicitors and their dependants in times of need or crisis.
Salary: c£66,000 - c£70,500(rising to c£67,250 - c£71,750 after successful completion of 6-month probationary period). The point on these salary ranges at which you will be paid is currently dependent on your location.
Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London (6-8 per year). Most staff work from home, though we also have an office in southwest London.
The Director of Impact and Development role
We have recently agreed our strategy for 2024-2026. Two key objectives for this period are to grow and diversify our funding streams and to increase awareness of the charity. We are also keen to understand better the impact that our activities have on our clients so that we can ensure that we are doing well the things they need to support them and so that we have stories to tell to help with fundraising and communications. Finally, we are keen to engage members of the profession in spreading the word about our work, including through a volunteer ambassadors’ scheme.
As holder of this senior role you will lead in these areas, developing and implementing effective strategies ad processes. You will work initially with our existing communications agency and with fundraising consultants but by the end of the year will need to have formed a view and put in place plans that either continue with these arrangements or bring more work in house.
Success in the role will be shown by significantly more income coming from sources other than our investments and donations of unclaimed client balances by law firms; by more people knowing about, supporting, and approaching the charity for help; and by us understanding better what works to help our clients and using this knowledge to promote development of the charity.
We’re looking for someone with at least 10 years’ experience in leading change in organisations (as an employee and/or a consultant) and evaluating organisational impact through metrics, feedback and benchmarking. At least 10 years’ experience in leading a marketing, communications and/or a fundraising function with proven experience in leading the development and implementation of marketing, fundraising and communications strategies and implementation plans in a similarly sized and geared organisation. You will also have a track record in developing organisational design, targets, operating models and business modelling in the charities and not-for-profit sector.
Other key demonstrable skills and experience include:
· Strong interpersonal and partnership skills, able to influence and work with a range of stakeholders at all levels, within and outside of the organisation.
· Ability to lead and motivate others and create strong working relationships with colleagues at all levels.
· Strategic thinker, able to see the big picture, recognise long-lasting, high impact decisions and implement clear operational delivery plans
· Strong analytical skills to be able to provide analysis of financial information (and other data) and oversight.
· Ability to present ideas, concepts, plans, and policies at Board level (and to a range of individuals, including senior external contacts) clearly and persuasively.
· Experience of working in a flatter organisational structure where levels of resource mean being willing and able to operate at both strategic and hands-on levels.
Why should you join us at The Solicitors’ Charity?
We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.
Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.
To apply:
i) please send a concise CV (2-3 pages) plus
ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the email give in HOW TO APPLY.
Deadline: Noon on Tuesday 30th April.
Please also address any questions to the email account listed in HOW TO APPLY.
Initial interviews: 10th May.
These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
Service Manager: Complex Needs Women's Service
Our client, a leading homelessness charity based in London, are looking for a Service Manager to lead a team of Support Workers in a complex needs service for homeless women in a central London borough. The service supports up to 18 female rough sleepers referred to service by local authorities, street outreach services and StreetLink.
Candidate duties:
- Line managing a staff team of up to 8 staff including both day and night support workers in a service with a total of 18 clients
- Conducting staff supervisions, appraisals and performance management
- Working with the service director to deliver the support required for clients both operationally and day to day
- Liaising with external stakeholders and promoting the service across the borough
Candidate needs:
- 2 years experience in line managing staff ideally in a complex needs service for clients experiencing homelessness
- Experience of staff performance management
- Excellent communication skills
- Experience of building links and relationships with external support providers and local authority housing services
- A DBS certificate issued within the last 12 months or registered to the online update service
If you are interested in this position, please apply as soon as possible or contact us immediately.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
- Empower: we strive to empower our clients, helping them achieve their aspirations.
Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:
Strategic Leadership
- Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
- Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
- Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and Organisational Management
- Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
- Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
- Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial Management and Human Resources
- Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
- Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
- Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
- Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
- Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
- Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and Influencing
- Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
- Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
- Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General Duties
- Undertaking any other related duties as required and appropriate to the role.
Person Specification
Essential Criteria
- Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial Management: track record of managing budgets and contracts effectively.
- Analytical Skills: experience in complex report writing and data analysis.
- Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
- Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance Knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum System Knowledge: understanding or lived experience of the asylum system.
- Policy and Advocacy: experience in asylum-related policy or advocacy work.
- Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.