Service Manager Jobs in Oxford, Oxfordshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote with occasional travel to Bristol
Salary:£42,750
Length of contract: Fixed Term Contract – 12 months
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Operations Manager role:
As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.
Key duties and responsibilities of the Operations Manager:
Operations:
- Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually)
- Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
- Compliance with Health and Safety legislation
- Oversee the effective management of communal facilities, office resources and equipment.
- Responsible to complete, monitor and maintain the Operations Risk Management register.
Data Protection and Management:
- Provide subject matter expert advice on GDPR compliance and data protection.
- Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date.
- Responsible for all Subject Access and Right To Be Forgotten Requests
- Act as the ICO liaison.
- Responsible for setting GDPR training requirements
- Manage the Intranet and SharePoint sites
- Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies.
- Responsible for monitoring the ongoing archiving connection.
IT:
- Work with the external IT contractors to ensure effective delivery of the WA IT strategy.
- Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services.
- Plan, develop and implement strategies for IT
- Ensure organisation wide compliance with IT policies.
- Manage responsive IT support, maintain central records for externally provisioned services.
- Oversee the effective use of databases and file storage
What we are looking for in our Operations Manager:
- Experience and knowledge of a variety of software packages, particularly MS products
- Line Management experience
- Experience of hardware troubleshooting and support
- Solution driven and the ability to think creatively, working to tight deadlines
- Experience in health and safety
- Excellent IT skills and computer literacy
- Good knowledge of GDPR and confidentiality
- Good oral and written communication skills
Benefits of joining us as our Operations Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Corporate Partnerships Account Manager to join our team.
Please see below for more information on what just might be your future role.
About You
You will be an ambitious and experienced Corporate Partnerships Manager, with a passion for building and growing high value fundraising partnerships that bring about transformational change. You understand and are driven by working to achieve income and impact led partnerships that are long term and deliver change. You are driven by our cause, our beneficiaries and the services we offer so that you can inspire our partners to work with us to make a difference to the Armed Forces Community. You will bring excellent communication skills and a motivated, results-driven attitude.
About the Role
An experienced Relationship Builder, you’ll represent the Charity with our national partners and licensees, ensuring we build strong and lasting relationships. You will work collaboratively across Help for Heroes, building relationships to take a holistic approach to relationship management, maximising all opportunities. You will develop and fulfil robust stewardship plans, identifying opportunities for growth, stewarding partners to increased and continued support of our work. You will also take a proactive approach to finding new business opportunities, developing creative propositions and bringing in additional income.
About the Team
A key member of the Corporate Partnerships team, which is a part of the High Value Partnership team, Commercial Directorate. You will be joining the team at an exciting time for growth and this role will play an integral part in our strategy building on our successful existing corporate partnerships. The Partnerships team are based across the UK, working remotely but with regular opportunities for face to face meetings with the team, partners and beneficiaries. We work collaboratively and are a highly motivated team striving to make a big impact!
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.
Objectives/Key Tasks:
To provide event and project-specific administrative support in an accurate, timely and professional manner, including:
- Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
- Conducting research, assembling and analysing data to prepare reports and documents
- Preparing and editing written correspondence, communications, presentations, publicity etc
- Managing booking and registration processes
- Managing and updating various databases on a regular basis
- Onsite event management; helping set up and run events as well as providing delegate support
- Providing customer service support, via phone and email
- Managing and maintaining schedules, appointments and travel arrangements
- Arranging and coordinating meetings, including minute taking
- Reviewing operating practices and implementing improvements where necessary
- Processing expenses and maintaining project budgets in liaison with the Finance Manager
- Providing administrative support to the Director and all projects and events undertaken by NJC
- Website oversight and any other duties as required
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
Rape Crisis England & Wales works in partnership with three of our member centres to deliver the 24/7 Rape and Sexual Abuse Support Line. We lead on the digital infrastructure of the service, including the management of a Cloud Contact Centre and various internal systems used by Support Line operators and managers. The focus of this role is to manage and continually improve these digital products, working across the partnership to ensure that products meet the needs of the people that use them.
Please be aware that this vacancy may close earlier than the advertised date. If you are interested in the position, please submit an application as soon as possible.
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our staff benefits system, Perkbox.
We’re looking for a Service Administrator who will work with us primarily in our small but busy Volunteer team providing full ongoing administrative support but also supporting our wider charitable work including occasional direct contact with those we support.
Here are some skills, knowledge, experiences and ways of working which we feel are essential to thrive in this role.
- Strong administrative skills with experience of supporting wide-ranging tasks, whilst comfortable learning and working with new systems.
- Strong attention to detail.
- Knowledge of and experience of maintaining and updating databases and CRM systems, ensuring accurate records.
- Strong organisational and multi-tasking skills, with excellent IT skills.
- A good team player with great interpersonal skills confident talking to members of the public.
Salary: This is a permanent part time role of 22.5 hours per week with a pro rata salary of £25,490 FTE.
Location: This is a remote, work from home opportunity.
Contact us for further details of the job role on 0800 132320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: TBC – 30th April 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
-
Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
-
Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
-
Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
-
Valuable Pension Benefits: a generous 7% employer contribution.
-
Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
-
Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
-
Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
-
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
-
Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
-
Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
-
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
-
We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
-
All posts, including remote posts, must be based in the UK.
-
Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
-
We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
-
Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
- Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
- Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are delighted to be recruiting a Programmes & Partnerships Manager to manage and deliver our specialist services, as part of our vibrant team.
With the launch of our new three-year strategy and a rebrand on the horizon, this is an incredibly exciting time to join us, and an opportunity to join the senior leadership team at a small but mighty organisation, where you will really see the impact of your work.
This role would be ideal for someone who is:
- Passionate about supporting survivors of sexual violence and able to stand up for people who have experienced sexual harm
- Visible and approachable
- Values led, with the ability to embed those values across the organisation and our services
- An expert in great service delivery, with local knowledge of service delivery across Oxfordshire
- An excellent networker with a drive to ensure our charity is well-known and represented across the county
- Resilient, with superb people management skills
- A great listener
- An understanding of the barriers some people might face in accessing our services and a drive to change this for the better, whenever possible
- Confident, responsible and calm under pressure
We know this is a lot to ask, and it’s more important to us that you are the right fit for the charity and the role than ticking all the boxes, so please do apply if you think you might be a good fit for this role.
In return we offer:
- Truly flexible working in a supportive, feminist environment, including up to ten days of emergency leave for those with caring responsibilities
- A healthcare plan which provides cashback for dental care, physiotherapy, optical care and access to a 24 hour doctor
- Regular counselling and mental health support, with access to our Employee Assistance Programme
- An individual wellbeing plan to help fit your wellbeing needs in around work
- 5% employer contributions to your pension and incremental pay rises
- A cycle to work scheme
It’s important to us that our OSARCC teams include women from across the diverse Oxford communities we serve. We particularly welcome applications for this role from Black and racially minoritized women, Disabled women, LGBTQI+ women, and others whose intersecting experiences reflect those of the sexual violence and abuse survivors we work with.
This post is open to women only and is exempt under Schedule 9, part 1 of the Equality Act 2010.
The closing date for applications is: 9am on Monday 13th May 2024. Interviews will be held the week commencing: 20th May 2024
The client requests no contact from agencies or media sales.
Do you love dogs? Are you an experienced major donor fundraiser?
We are looking for a Major Gift Development Manager with experience in building relationships with high-net-worth individuals to join our passionate and ambitious team to raise funds for our work in Scotland. It's an exciting time to join us with an ambitious £30m multi-year fundraising campaign underway featuring two major centre redevelopments taking place at our Glasgow and West Calder centres and the ambition to scale up our services across Scotland.
About this job:
As Major Gift Development Manager, you’ll:
- Manage a portfolio of existing major donors and prospects and ensure a first-class cultivation and stewardship journey with Dogs Trust to secure five and six figure gifts.
- Attend meetings with existing and new donors, developing bespoke, personalised written communications and proposals that fit with Dogs Trust’s brand.
- Manage and develop relationships with key internal and external stakeholders, such as other teams across Dogs Trust and VIPs.
- Support the Regional Major Gifts Team Manager in delivering the major donor elements of the fundraising strategy.
About You:
With a proven track record of personally securing major gifts from individuals and a strong understanding of philanthropy fundraising, you will be an excellent communicator capable of engaging with different audiences. Confident and credible, you will have the ability to form strong relationships with existing donors and the tenacity to build networks to find new supporters who can support our work with major gifts. You will have attention to detail and the ability to research and match criteria from donors to Dogs Trust activities and events. Driving license is also required.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
In return, we have a comprehensive benefits package, which includes excellent annual leave and pension allowances. If you have a genuine passion for dog welfare and are looking to join a team of professional and driven colleagues in an upbeat and collaborative environment, please apply now.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Purpose:
Contribute to the coordination of assured services at RABI and support with the administration of the Service Delivery Team liaising with key stakeholders.
Key Responsibilities:
- Manage the administration of the weekly grant process, collating relevant paperwork and creating purchase orders and reconciling invoices where appropriate.
- Manage the audit process of the weekly grants.
- Weekly monitoring of Staysafe Activity.
- Weekly monitoring of Service Delivery attendance at events.
- Monthly collation of Service Delivery statistics
- Support with the day-to-day enquiries to the Service Delivery Team via phone and email.
- Liaising with external agencies, including suppliers, as required.
- Coordinating internal and external meetings including taking minutes when required.
- General administration support as required.
- To provide cross functional support across departments.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Strong administration skills.
- Experience of administration of systems.
- Experience of having worked with suppliers.
- Excellent communication and negotiation skills.
- A positive and professional attitude.
- Excellent IT software skills.
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience of having worked with a vulnerable user group.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Valued Recruitment is an ethical recruitment company supporting charities and organisations who do good things.
We are so proud to be working alongside a beautiful children's charity who make a real and lasting difference to young people and their families. Their bright & joyful Head Office is situated in beautiful wooded grounds, yet right in the heart of lively East Oxford, and provides a safe place for families to access the support that they need.
Their fun and welcoming fundraising team are looking for a new Corporate Partnerships Manager to join their growing team. Their pipeline is established and engaged and this role is responsible for spotting new opportunities as well as engaging and growing their existing partners. You will also be responsible for line managing for the Corporate Fundraising Executive.
If you are creative, ambitious and a fabulous relationship builder, we would love to hear from you!
The charity offer a range of benefits to help you maintain a great work-life balance, take care of your health or plan for retirement and include;
- Flexible working: Job Shares, Part-Time and Flexible Hours available
- Generous annual leave allowance
- Wheelchair accessible, Lifts and numerous accessible toilets.
- Sick Leave: for every completed year of service our sick pay entitlement increases. For example, under 1 years service = 1 month full pay and 1 month half pay.
- Maternity/ Shared Parental Leave/Adoption leave: 8 weeks at full pay, 18 weeks at half pay and SMP, followed by 13 weeks at the current SMP rate, and then 13 weeks unpaid Paternity: 2 weeks paid
- Access to professional counselling
- Generous pension
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Home based, covering Buckinghamshire and surrounding areas
18.5 hours per week – fixed term appointment to the end of March 2026 with the possibility of extension
Full Time Equivalent Salary in the range £32,743- £40,019 (£16,372 – £20,010 pro rata per annum for 18.5 hours)
Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Do you want to be part of a supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?
We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country. We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.
With your social work experience with children and families, you will support birth relatives whose children have a plan for adoption or have been placed for adoption. Working closely with colleagues in Buckinghamshire Council who will refer the relatives to PACT, you will provide support through individual sessions, support groups and drop-in sessions.
This role will include supporting birth relatives to meet with adoptive parents and to help birth relatives understand the importance for children, to keep connected to their relatives and significant people from their past.
Ideally, you will have previous experience of working with birth relatives whose children have been placed for adoption and you will have a good understanding of the adoption process. You will work with relatives from a range of diverse backgrounds, lived experiences and those who may be neuro diverse and you will need to demonstrate understanding, respectfulness and adaptability to your social work practice.
If you are looking for a rewarding career where you can make a real difference in the lives of children and families, we would love to hear from you.
Please visit our website for more information, how to apply and contact details for an informal chat about the role.
Closing date: Tuesday, 7th May 2024 at 5pm
Interviews will take place at our Head Office in Reading on Tuesday, 14th May 2024
We look forward to hearing from you!
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5-year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a Product and Portfolio Manager within our Porfolio Development Team. You will have demonstrable experience in product/portfolio lifecycle management as well as a proven track record of successfully developing a cohesive portfolio strategy. You will need significant experience of meeting new business targets and driving business growth, as well as the development of a new business pipeline.
Salary: £40,708 - £46,523 per annum
Contract period: Permanent
Reporting to: Chief Operating Officer
Team: Portfolio Development
Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)
In this role, you will work closely with colleagues to introduce new products and services that will support our growth and charitable impact. The role will include responsibility for meeting a new business target, through lead generation. This is an important and dynamic role that will require strategic thinking and a strongly collaborative approach.
This role
In this role, you will:
- Manage the existing product portfolio, reviewing the existing offering in relation to market trends, client needs, the competitive landscape and the Charity's strategic goals
- Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability.
- Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change.
- Working with the Chief Operating Officer and service leads to understand trends and opportunities across the portfolio and associated markets.
- Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand.
- Financial and strategic modelling of new product options based on market demand, fit to Picker strategy, impact/income potential, strength of offering and ability to reach target audience.
- Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing expert product knowledge, customer insight and new business leads.
About You
You will have:
- Demonstrable experiences in product/portfolio lifecycle management.
- Demonstrable experience of managing project timetables, including reviewing progress and amending plans to address changing requirements
- Proven track record of successfully developing a cohesive portfolio strategy that supports brand integrity/growth, whilst growing individual business lines/products/services
- Significant experience of meeting product/service business targets. Including driving business growth with new services and/or in new markets
- Experience of success in the development and qualification of a new business pipeline (including campaign management and follow-up)
- Demonstrable leadership skills, with the ability to lead projects through to successful completion
- High levels of IT literacy, especially in Microsoft Word, Excel, PowerPoint, Outlook, Teams and Dynamics
- Highly numerate and confident in dealing with quantitative data including management and financial information
- Ability to work collaboratively at corporate and departmental levels and, where necessary, with external suppliers and contacts
- Excellent grasp of the English language in the business context
- Ability to apply innovative thinking to identify how new research methodologies could be beneficial to the organisation and its clients
- Empathy with Picker and its aims
This is a summary of the job description. Please review the full job description below.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days holiday, increasing to 30 days, plus public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Season ticket loan scheme
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The client requests no contact from agencies or media sales.