Service support officer jobs in england, london

RISE is a collaborative effort with the goal of delivering a unified approach to women’s empowerment in global supply chains. Bringing together the world’s four largest women’s empowerment programs in the global supply chains - BSR’s HERproject, CARE International, Gap Inc.’s P.A.C.E. Program and ILO-IFC Better Work, RISE will leverage the combined experience in over 21 countries to achieve transformative change for the millions of women who work within supply chains globally. 

RISE will focus on three interrelated pillars of action to tackle both immediate barriers and medium/long term structural improvements for women workers. These include increased agency, confidence, and communication, increased access to and control over financial products, services and resources, enhancement of the capabilities of unions and industry organizations, and implementation of policies at the workplace level, but also regional and national levels that promote gender equality.

Pillar 1: Capacity Strengthening: Working in factories in key countries, RISE will achieve impact with a network of local civil society partners and organizations working on gender equality to deliver worker capacity building programs.  There are four options available (i) Foundation – a 13 month needs based worker training program (ii) Digital – an 8-month tablet-based learning on health, financial literacy and stress management, (iii) Respect - one year program on gender-based Violence prevention and remediation and (iv) Financial Health – a one-year program on financial capability, resilience and inclusion​.

Pillar 2: Market Transformation: RISE will work with and encourage leadership from industry actors (brands, buyers, suppliers, and worker representatives) to improve operating practices at all levels in global value chains to support greater gender equality outcomes. 

Pillar 3: Influencing: RISE will leverage the founding partners’ existing relationships and identify opportunities to work in partnership to influence employer/company/factory policies, programs, and budgets, as well as government policies that impact workers, in particular women workers.

PURPOSE OF THE CONTRACT

The consultant will lead the implementation of RISE’s MEL framework to ensure that data and insights inform the organization’s work and effectively demonstrate our impact.

The consultant will embed MEL systems across the organization, provide technical support and guide the teams. In addition, the consultant will lead on evaluation, develop data collection tools, analyze data and share reports and learning to improve program effectiveness.

The consultant will also demonstrate RISE’s impact to internal and external stakeholders.

Scope of Work

MEL Management and Implementation

• Implement MEL frameworks, including Theories of Change, Logical Frameworks, KPIs, and outcome indicators, ensuring they remain up-to-date and aligned with RISE values.
• Systematically integrate MEL across all programs and organizational processes to drive continuous improvement.
• Build teams’ MEL capacities and capabilities through direct technical support and guidance on MEL systems, data use, and strategic alignment.
• Foster a culture of learning through strategic reviews with the teams, gathering evidence and learning: key insights, impact narratives and lessons learnt.
• Lead quality assurance of MEL processes to improve rigor and integrity. Assess their strengths and weaknesses and recommend improvements.
• Provide strategic MEL input to support organizational planning, grant reporting, and decision-making, providing insights that support RISE’s aim of multistakeholder action.

Program Evaluation

• Design and implement robust evaluation methodologies. Refine measurement indicators and develop tools for data collection (quantitative and qualitative).

• Develop and oversee data collection tools such as surveys, focus group protocols, and interview guides.
• Lead baseline, midline, and endline evaluations, including analysis and reporting.
• Lead on impact assessments for RISE’s program areas

Data Management, Analysis & Reporting

• Manage data collection, cleaning, analysis, and visualization using appropriate software tools.
• Ensure data integrity, consistency and compliance with ethical standards and GDPR.
• Produce high-quality, accessible impact reports for internal and external audiences.
• Develop key learning products to improve internal and external communications.
• Proactively explore innovative ways to analyze data, including the use of A.I., to support more efficient analysis.

Communications

· Demonstrate RISE’s impact through a variety of channels like external publications, reports and insights, communicating value to stakeholders.

• Engage internal and external stakeholders by showcasing social impact stories and deliverables.

Note: This Scope of Work is not exhaustive but reflects a range of duties the consultant will perform. The job description will be reviewed regularly and may be changed based on experience and in consultation with the consultant.

Person specification

Essential criteria:

• Minimum8+ years of experience in MEL roles within sustainability, development, or impact-focused organizations.
• Proven experience designing and leading MEL strategies and frameworks, preferably across multi-country or cross-sectoral programs.
• Strong background in both qualitative and quantitative methods and tools.
• Knowledge of leading global best practice and emerging trends in the collection, measurement, management and reporting of social impact data.
• Excellent analytical and research skills, including the ability to process large amounts of information, distribute it appropriately and extract critical analysis from it.
• Advanced proficiency in data analysis tools and visualization platforms.
• Demonstrated experience translating complex data into strategic insights and engaging reports.
• Strong project management, research, reporting writing and presentation skills.
• Excellent communication skills – verbal and written.

· Excellent relationship management internally and externally.

· Able to manage multiple diverse projects and prioritize workload.

· Excellent team-working and cross-team collaboration and influencing skills.

· Ability to review proposals and contribute to the development of project designs, evaluation methods, logic models, performance indicators, and monitoring and evaluation frameworks.

Desirable criteria:

· Excellent understanding of measuring women's empowerment and social impact programs on a global scale, and in emerging markets.

· Excellent understanding of programs that focus on workers employed in global supply chains.

· Experience designing and implementing gender equality approaches to MEL.

· Experience in technical advisory roles or equivalent.

· Flexibility to undertake overseas travel.

 Reporting and Location

The consultant will report to the RISE Program Director.  This is a remote part-time (2-3 days) role, with preference for UK-based consultants. The initial contract will be for a period of six months, at which point it will be reviewed for extension.

School-Home Support is a dynamic national charity working with children and families to maximise educational opportunities and improve life chances. We exist to ensure every child is able to be at school, ready to learn. Whatever it takes. We partner with schools and families to look beyond the classroom to understand and tackle the issues affecting children’s ability to be at school, ready to learn.

Trusts & Foundations Manager

Full-time, permanent contract

Location: Hybrid working, office based in Stratford, London. 

Salary:  £36,663 to £39,888, depending on experience.

Closing date: Friday 30 May at 5pm

1st Interview date: Week commencing 2 June

2nd Interview date: Week commencing 9 June

Please note that applications will be assessed on a rolling basis and interviews may be conducted outside the weeks stated above.

We are recruiting a Trusts and Foundations Manager to join our fundraising team. The post holder will be responsible for raising income from medium and large trusts and foundations giving five and six-figure grants. 

We are looking for someone with significant experience working in trusts and foundations fundraising, with a keen interest in our work to get children back in school and ready to learn. This role would suit someone who is looking to take the next step in their career. Additional support undertaking direct line management for the first time will be available if required.

This is an exciting time to join the team, with the opportunity to build on your current portfolio of existing and warm Trusts, some of which have supported School-Home Support for a number of years. You will need to be a confident, approachable individual with the ability to manage a busy, varied workload. With a keen eye for detail, you must also be able to write concise and persuasive funding applications and reports and build strong relationships, both internally and externally.

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives here. 

As an employer we offer:

• Generous annual leave entitlement – 28 days and bank holidays

• Perkbox membership 

• Comprehensive employee wellbeing programme 

• Employee assistance programme

• Life assurance 

• Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the community. 

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.

Can you help a community organisation reach its potential?

This is an exciting opportunity for a trusts and foundations fundraiser with some experience to shape a new role. The post offers an attractive balance between having the autonomy to work on your own initiative, whilst working closely (and receiving full support from) the CEO,  who is also an experienced fundraiser and member of Chartered Institute of Fundraising. 

You will be responsible for applying for grants for the varied work of the charity and managing relationships with a portfolio of existing funders.  You will work with the CEO to contribute to and shape the organisation’s fundraising strategy, which is likely to involve diversifying our funding strategy into additional types of fundraising. This post would suit a competent trusts and foundation fundraiser with a few years’ experience, who is looking to diversify their fundraising experience into other areas of fundraising (e.g. individual donations, community and event fundraising, or corporate) and grow with this new fundraising department. 

Ascension Community Trust (ACT) is a busy and much-loved local charity. Our current focus is on reducing poverty and improving the health, education and opportunities for the residents of our community.

As a Trusts & Foundations fundraiser you will be responsible for fundraising for a range of ACT’s community projects including Newham District Foodbank (A Trussell Trust foodbank delivered by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties,  as well as  work with children, young people and their families. 

The role is based in Custom House, Newham, but would be open to homeworking/ hybrid working by negotiation.

An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe. 

The role sits within our Salesforce team, supporting all our countries internationally. 

The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency. 
 

About Mission Without Borders International 

Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce. 

This position is within MWB International.  
 

About the role 

Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation. 

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests. 

With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades. 

Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests. 

The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives. 

Who we are looking for 

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. 

You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a Clinical Director to oversee all our client-facing activity, including our Counselling Service, which currently covers around 650 hours per month. Reporting directly to our CEO, you will play a crucial role in helping us to develop and grow our services. 

We are a small, dynamic team, with really ambitious plans for 2025 and beyond, so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Clinical Director you will:

• Oversee our Counselling Service, leading on clinical matters and decision-making regarding clients, and monitoring performance.

• Provide regular management supervision and ad hoc clinical supervision to our team of Associate Counsellors (currently 33).

• Oversee the work of our employee ‘Service Team’ (currently 5), including line managing our Service Manager.

• Be the main point of contact for our Associate Supervisors (currently 2).

• Lead on the development and growth of our Counselling Service and other services, including recruitment and improvements to clinical practice.

• Be part of the Senior Leadership Team, helping to drive the Charity forward and achieve its ambitious growth plans. 

• Be the Charity’s Designated Safeguarding Lead.

• Regularly review and update our client-related policies and procedures.

• Undertake other duties consistent with the role and as directed by the CEO.

• Maintain a commitment to own personal and professional development.

• Work in accordance with Suicide&Co’s mission and values.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would be an experienced counsellor and supervisor who has been involved in running a counselling service and managing a team of counsellors. 

Key attributes we are looking for include:

• Strong leadership skills
• A high level of organisation and attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Confidence in using digital technology

We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.

An exciting and challenging opportunity to lead and develop IT provision in the UK’s largest union.

The Head of IT Support is responsible for UNISON’s entire technology infrastructure, and provision of systems and services to all our staff, members and lay officers.

High-quality customer service to all our users is central to this role. To this end, you will ensure UNISON’s IT infrastructure is reliable and secure; that systems are modern and effective; and that we embrace innovation, taking advantage of new developments to further the union’s objectives.

The Head of IT Support controls a substantial budget (£10m), and needs to balance providing the best technological solutions for UNISON while ensuring members’ money is spent wisely for their benefit.

A team of in-house IT management and support staff will report to you. You will also manage our IT Managed Service provider, and direct relationships with suppliers of other IT services.

About Us

King’s Global Health Partnerships works with health facilities, academic institutions and governments to strengthen health systems and improve the quality of care in five countries: Somaliland, Sierra Leone, the Democratic Republic of Congo, Zambia and The Gambia. We bring together health, academic and international development expertise from King’s College London, the UK’s National Health Service (NHS) and our international partners to:

• Educate, train and support healthcare workers
• Strengthen healthcare and training institutions
• Enhance national health policies and systems

We connect UK and African health professionals, providing training, mentoring and hands-on support; and undertake collaborative research to inform policy and practice. We also support our partners by providing access to funding, networks and development opportunities. Through these long-term partnerships and our global volunteering scheme we promote skills and knowledge exchange, and mutual learning that contribute to building a stronger health workforce and improved quality of healthcare both internationally and in the UK.

Our partnership in Somaliland is over twenty years old and over that time we have built a track record in health workforce development.  With a focus on Maternal and Child health we have supported our partners in Somaliland to strengthen pre-service education and training for the next generation of doctors, nurses and midwives. 

Our partnership in Zambia is six years old. King’s Global Health Partnerships (KGHP) initiated a long-term partnership with Arthur Davison Children’s Hospital and Ndola Teaching hospital, in Ndola province, Zambia. Work in Zambia has focused on maternal and newborn health, breast cancer surgery, antimicrobial stewardship and health worker wellbeing.

KGHP is based within the School of Life Course & Population Sciences. The School of Life Course & Population Sciences is one of five Schools that make up the Faculty of Life Sciences & Medicine at King’s College London. The School unites experts across 5 departments, Women and Children’s health, Nutritional Sciences, Population Health Sciences, Ophthalmology and Twins & Genetic Epidemiology, overall covering the complexities of life course health & disease from individual cells molecular genetics to whole population level.

Our research links the causes of common health problems to life’s landmark stages, treating life, disease and healthcare as a continuum. We are interdisciplinary by nature and hugely successful: 91 per cent of our research submitted to the Subjects Allied to Medicine (Pharmacy, Nutritional Sciences and Women's Health cluster) for REF was rated as world-leading or internationally excellent. We use this expertise to teach the next generation of health professionals and research scientists. Based across King’s Guy’s, St Thomas’, Waterloo and Denmark Hill campuses, our academic programme of research, teaching and clinical practice is embedded across all SLCPS departments.

About the role

We are looking for a Programme Manager to lead on the management of our current programme activities in Somaliland and Zambia. The role will lead on the management of various grants/ projects within our Somaliland and Zambia partnerships as well as strengthening our partnership approaches in these two countries. The role will be responsible for project closeout, startup of new projects secured as well as developing new funding proposals to support the aims as set out in our partnership and organisational strategies. 

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. BSc or MSc in Global Health or International Relations or aligned subject
2. Relevant experience managing multiple projects (including large and complex grants/contracts) throughout the full project cycle, preferably projects delivered by consortiums
3. Relevant experience working collaboratively with partner organisations in low resource settings
4. Financial management and budgeting experience for complex multi-year, multi-partner projects
5. Experience of developing MEL strategies for large and complex programmes, including developing indicators, theories of change, learning processes
6. Experience coordinating and managing the development of successful funding proposals including institutional donors such as FCDO and the DHSC
7. Significant experience in donor compliance and relationship management, preferably including trusts and foundations and institutional donors
8. Committed to equality, diversity and inclusion, actively addressing areas of potential bias

Desirable criteria

1. Knowledge/expertise of global health, health systems strengthening, or health workforce
2. Exceptional planning, organisation and execution skills
3. Strong communication skills: written and verbal
4. Experience of managing and developing staff from different backgrounds
5. Strong IT skills including Excel, Word, Outlook, PowerPoint and databases

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.

The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.

The skills:

· Chartered Accountant.

· Extensive Director level business experience in a complex organisation.

· A strategic thinker with entrepreneurial instincts

· Demonstrable experience in managing contracts.

· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.

· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.

· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.

· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.

· An excellent negotiator and influencer with string emotional intelligence and good communication skills.

· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.

· Experience in financial and risk compliance and governance issues.

· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.

· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.

· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.

· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.

· Experience of managing IT contracts or IT staff.

The team:

The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners

Shakespeare’s Globe:

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

This role involves managing key operational and governance functions, supporting the Executive Director and President, and ensuring the smooth running of various committees and Special Interest Groups (SIGs). The Executive Administrator will also assist with the ABN fellowship scheme.

Key Responsibilities of the Executive Administrator

Executive & Governance Support

• Provide administrative support to the Executive Director and President.
• Manage the President’s inbox, responding to or escalating queries as appropriate.
• Coordinate and schedule meetings, including preparing agendas and drafting and distributing minutes.
• Process and track expense claims for the Council and Executive team.
• Organise bookings for the President, including travel, hotels, and restaurants.

Committee & Fellowship Support

• Provide full administrative support to the Services Committee, including scheduling meetings, preparing documents, and taking minutes.
• Undertake projects for the Services Committee as required, including data analysis
• Assist Governance & Grants Manager with the administration of the ABN Fellowship Programme, including maintaining records and supporting application and review processes.
• Liaise with Special Interest Groups (SIGs) on behalf of ABN

Financial & Operational Support

• Ensure office supplies are maintained, including stationery and consumables
• Assist with financial administration, including processing expenses and payments.
• Liaise with finance teams to ensure smooth financial operations.
• Deputise for Website & Finance Officer in their absence
• Assist with budget tracking and financial reporting as required.

The ABN has a small office team, and all staff members are required to take on duties outside of their main job description from time to time.

Skills & Experience Required

• Previous experience in an administrative or executive support role
• Ability to work in a small team
• Proficient in Microsoft Excel
• Strong organisational skills with attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work under pressure
• Experience handling financial processes, such as expenses and budget tracking
• Proficiency in Microsoft Office and administrative systems
• Desirable: Experience in a membership organisation or medical association
• Desirable: Experience of the medical, healthcare or research sectors is welcomed

Why Join Us?

This is an exciting opportunity to work in a dynamic and impactful role supporting professionals in neurology. The ABN offers a collaborative work environment with opportunities for professional growth and development.

If you are a proactive administrator looking to take on a varied role within a prestigious medical association, we encourage you to apply.

Benefits

• 28 days annual leave + 8 public holidays (pro-rata)
• Additional annual leave days after 3 years of service
• Generous pension contributions: you put in 1%, we’ll put in 10%
• Professional development programme including regular 1:1s, appraisals and training opportunities
• Hybrid working and flexible hours
• Time off in lieu for ABN event attendance

Commitment to Equality Diversity and Inclusion

We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Trusts Officer.

Salary: £26,000 per annum.

Location: Remote (with occasional travel to London office)

Contract: Permanent – 35 hours per week.

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role 

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts team playing a vital role in achieving that ambition, working together with other Income and Engagement teams. 

As Trusts Officer you will work to secure donations from trusts and foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the trusts pipeline to support the team’s growth strategy.

We are looking for someone with excellent written and verbal communication skills and demonstrable experience of securing four and five figure gifts from Trusts and Foundations. 

How you'll help to create brighter futures  

• Work collaboratively and support the team to implement activities to deliver the Trust team’s financial aims with a responsibility for delivering an annual income target, focusing on securing four and five figure donations from charitable trusts and foundations.
• Initiate and develop long-term relationships with trusts and foundations.
• Develop and implement individual solicitation and stewardship plans for existing trusts and new prospects.
• Contribute to a communication and stewardship programme.
• Collaborate with fundraising colleagues to track and report on prospecting activities.
• Take responsibility for ensuring that fundraising partnerships with charitable trusts and foundations achieve their maximum potential. 
• Work with the Philanthropy, Trusts, and Prospect Development Managers to identify new prospects.

Let's talk about you 

• Ability to manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support.
• Experience of creative proposal and report writing.
• Experience of preparing budgets for potential funders and for grant reports.
• A professional solutions-focused approach to making effective decisions.
• Experience of using and interrogating relational databases, maintaining accurate financial records.
• Flexible and calming approach to work and willingness to be accommodating over working hours when required.
• Excellent communicator with great interpersonal skills.

 Please see the Job Description for the full list of accountabilities and requirements.  

Find us on X, Linkedin, Facebook or YouTube to get to know us better. 

Closing Date: Tuesday 20th May 2025.

Interviews will be held via MS Teams on 27th and 29th May 2025. 

Please note we are unable to offer visa sponsorship for this role. 

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Want to know more about Action for Children? 

Find us on X, Linkedin, Facebook or YouTube to get to know us better. 

We are currently seeking a Finance Officer to join our brilliant Finance Team at Shakespeare’s  Globe on a permanent, full-time basis! 

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions. 

The role: 
Supporting the Finance Manager and Senior Finance Officers, the Finance Officer ensures transactional information is correctly processed, covering sales and purchase ledgers, bank account transactions, payments and receipts, company cards, journals, and ensuring that balance sheet codes are correctly balanced at the end of each month. The Finance Officer takes ownership of their areas, providing a high-quality finance service to internal and external stakeholders and suggests process improvements as appropriate.

The skills: 
We are seeking a motivated and detail-oriented individual with strong numeracy, communication, and Microsoft Excel skills to join our finance team. The ideal candidate will be have competency working with data and spreadsheets, demonstrate a high level of accuracy and attention to detail, and take a thoughtful, organised approach to their work. Strong interpersonal skills are essential, as the role involves collaboration within the team and communication with colleagues across the organisation. We value individuals who are eager to learn, open to feedback, and committed to providing excellent service to all stakeholders. A genuine interest in finance and alignment with the Trust’s values are important. 

The team: 
The Finance Department plays a vital role in driving the organisation’s strategic and operational success. It provides expert financial insight to inform decision-making, ensures compliance with regulatory and fiscal requirements, and delivers accurate, timely reporting to support effective budget management. The team also upholds strong internal controls to safeguard charitable funds, offers robust project management support, and acts as a trusted business partner in evaluating new initiatives and enhancing financial systems and processes. 

Shakespeare’s Globe: 

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all. 

Benefits: 

• Discount in the Globe shop and onsite restaurants/cafes 

• Staff discounts via My Globe Perks and Better Bankside Buzzcard 

• Free entry to selected shows, events and activities 

• Access to our free employee assistance programme and 24/7 virtual GP service 

• Enhanced maternity, paternity, adoption, and shared parental leave and pay 

• Life assurance scheme

• Rental deposit scheme 

• Season ticket loans

• Eye test voucher scheme 

• Flu vaccination scheme 

• Cycle to work scheme 

• Enhanced employer pension contributions after 12 months service. 

To apply: 

For more information, please download the job description from our website. To apply, please complete the online application form linked on our jobs page by 10:00am on Tuesday 20th May 2025.

Please note interviews for this role are likely to take place across week commencing Monday 26 May 2025. 

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Benefits

28 days annual leave plus bank holidays

Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

We are looking for a passionate and empathetic individual who has the skills, knowledge and experience in coordinating casework and undertaking reporting of data to stakeholders. The IPO will undertake and be responsible for a range of administrative functions to advance and simply casework flow under the Sub-Regional Immigration Advice Service (SIAS) project. The IPO must have the ability to communicate effectively with referring agencies and stakeholders on a regular basis. The IPO will organise and present data to funders and others on behalf of NKLC. The IPO would have a good general understanding of Legal Aid casework, and the regulatory obligations set by the SRA and IAA.

The IPO will work closely with the Immigration Supervising Solicitor (ISS), Director and general admin team to progress and maintain the SIAS project. The IPO will manage referrals, liaise with the immigration team, and undertake a variety of administrative functions to maintain and resolve associated issues within the immigration department. Where appropriate, the IPO will arrange appointments, attend triage sessions off-site and liaise with referring agencies to ensure that caseworkers can advance casework as efficiently as possible.

Whilst the post is open to all, we are particularly keen to attract candidates who are from backgrounds currently underrepresented by the law and who have experienced some of the issues many of our client’s face.