Service User Involvement Coordinator Jobs
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Location: Hybrid – WFH, Head Office (Camden) and travel to services as required
Salary: (3.2 Indirect) £30,765.38 - £32,887.13 per annum, pro rata according to work agreement.
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 2 to 3 days per week, worked over Monday-Friday, flexible with hours/days worked (We will consider applicants that can work between 2 to 3 days a week)
Contract: Permanent
Closing Date: 8th May at 12 noon
Virtual Interview Date: 16th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Service User Involvement Coordinator at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Service user involvement is a key part of our 5-year strategy and we are looking for a Service User Involvement Coordinator to ensure the views of service users and people with lived experience of VAWG inform the development and delivery of services, operations, and ongoing strategy.
About the Role
The key responsibilities of the Service User Involvement Coordinator are:
- Implement and report on progress for the SU involvement strategy
- Work in partnership across other Solace’s departments, specifically with services
- Promote the value of service user and potential service user engagement across the organisation including supporting the SU advisory panel and SU ambassadors.
- Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available.
- Network locally and nationally to share and implement best practise and partnership initiatives
- Train and support service users to be involved in influencing opportunities
- Coordinating and disseminating the annual service user surveys
About You
To be successful in the role of Service User Involvement Coordinator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work and service user involvement, you will also need to bring with you the following skills and experience:
- Effectively involving service users and improving services and/or influencing decision makers
- Working collaboratively with staff and managers to improve their involvement and co-production practice
- Thorough understanding of and a passion for coproduction and the benefits it brings
- Excellent communication skills and ability to engage with a range of individuals in a variety of settings
- Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Digital Communities Coordinator
Fixed Term 24 months| Full Time | Salary: £34,392 per annum | Location: Hybrid | Close date: Monday 6 May 2024 (9am)
Join our award-winning team and help the nation enjoy better bone health. We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.
We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.
- This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities.
- We’re looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline.
- Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation?
- Do you have experience coordinating projects or services? (digital experience would be ideal)
- Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities?
- If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
- Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way.
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
Want to know more?
For more details on this role, please download the job description.
The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024
REF-213 362
The Hammersmith and Fulham service comprises of one high support hostel and two medium support hostels, housing 24 people experiencing mental ill health who may also have other complex support needs including substance use and offending behaviour or who may present with behaviours which can challenge.
About the role:
The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. The Project Worker will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.
The projects provide support 24 hours a day and are staffed by a Night Concierge and Project Workers, this requires regular weekend working. All work undertaken will be in line with planned support. Staff are responsible for making sure that clients are actively involved in the process and that the support offered is full and holistic.
About you:
- Demonstrable experience of working with people experiencing mental health problems and other complex needs.
- A demonstrable understanding of Mental Health Legislation and how it can be applied.
- A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
- A working knowledge of Housing Management as applied to a residential setting, and an understanding of the rights and responsibilities associated with various forms of tenure including excluded licenses.
- A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
- A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
- A proven ability to create and deliver SMART action plans with clients through high quality risk and needs assessment.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payment.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 28th April at midnight
Interview Date: Wednesday 8th May via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Rates of Pay: £13.45ph to £15.02ph (depending on experience and qualifications, including holiday allowance)
Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and occasional residential periods as required
Reports to: Youth Coordinator/Outreach Coordinator
Contract Type: Sessional
Location: Newham, London
Safeguarding and Equal Opportunities Statement
Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young people in its care. We will take every reasonable step to ensure that children and young people are protected where our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to share this commitment. All members of contract staff are required to undergo enhanced DBS checks.
AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race, colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we expect all staff to fully support and implement the Policy in all aspects of their work.
Summary of Role
Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Youth Workers are key to ensuring the successful delivery of our provision for young people. The role will include the delivery of specific youth work projects and programmes delivered in accordance with the policies and procedures of AAA, helping young people to develop personally, socially and educationally. The role will include providing support to vulnerable and at-risk service users.
Responsibilities
·Providing for the social, personal, educational and leisure needs of young people by assisting in the running, organisation and delivery of AAA youth projects, including building-based and detached street work projects
·Establishing positive relationships with all young people supporting and enabling them to increase their confidence and realise their potential, fully integrating them into all project activities.
·Coordinating resources and developing opportunities and activities for young people which reflects their particular needs and circumstances.
·Facilitating the active involvement of the young people in the planning and development of the project programme.
·Facilitating the positive integration of young people with disabilities, behavioural difficulties and/or special needs within the project.
·Mentoring young people by supporting positive behaviours, delivering life-skills sessions and workshops.
·Assisting young people in identifying progression opportunities and providing on-going transition support for those moving into college, employment, apprenticeships or further learning.
·Monitoring and evaluating projects with young people and staff, providing reports as required to the Board of Trustees.
·Supporting young people to gain accreditation through their involvement in projects
·Supporting young people to raise money for activities through fundraising.
·Adhering to AAA policies and procedures in respect of safeguarding young people.
·Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required.
·Working as a member of the AAA team to ensure the safety and well-being of the young people, including day to day 'housekeeping' of the site and maintenance of equipment.
·Liaising with parents, carers and other organisations and professionals as required.
·Carrying out health and safety inspections as required.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The post of Sessional Group Facilitator will provide support to victims of domestic abuse and sexual violence within group work provision.
At FearFree we run various trauma-informed groups for victims, such as: Empowering You, an educational domestic abuse online support group; Rediscovering You, a face-to-face emotional wellbeing recovery group; Inspiring Families, a ‘whole family’ approach to support; House to Home, supporting those having to flee domestic abuse; and a children’s and young person’s group work provision.
We are looking for experienced and motivated staff to join our team to help deliver the group work programmes we run around locations in Wiltshire. Groups run in the morning, afternoon and evening. Training for the groups will be provided.
Main Duties and Responsibilities
- To facilitate group work provisions across the Wiltshire Service.
- A willingness and ability to facilitate groups in the evenings.
- Completing pre and post group assessments and required paperwork, following the procedures in place.
- Write comprehensive case notes following groups about service user involvement, any concerns raised and any action required.
- Identify and take the appropriate action on any disclosures or safeguarding concerns raised within the group with support from the Group Coordinator and/or Wiltshire Duty Manager.
- To work cohesively with a second facilitator both virtually and in person in locations around Wiltshire.
- A willingness and ability to travel around Wiltshire and access to a vehicle with business insurance.
Skills and Qualities
- Experience of working with victims of domestic abuse or sexual violence, or the willingness to increase knowledge and skills in this area.
- Experience of working with vulnerable people.
- Excellent communication and interpersonal skills.
- Experience running groups, including listening skills, a good sense of timing, sensitivity to overall group dynamics, maintaining group safety and practical elements such as ensuring course material is delivered.
- A willingness to participate in in-house training, including group observation.
General
- Attend supervision as required,
- Attend and contribute to team meetings as required.
- Ensure service user records are kept up to date.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
Other Responsibilities
- The post holder will deal with highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’s Policies and Procedures at all times.
- Responsible for security of service user information.
- Employees have responsibilities in respect of health and safety. In particular they will:
o Always co-operate with management in the implementation of and adherence to health and safety policy and procedures.
o Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work.
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work.
o Report all health and safety concerns to line managers.
- Any other duties that may be reasonably required.
For a full job description/person specification, and to apply for the role, please follow the links on this website. Interviews will be held on a rolling basis until sufficient, suitable candidates have been found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Activities and Events Co-Ordinator to join our team, based in London. You will be working on a full-time permanent basis (37.5 hours per week). In return, you will receive a competitive salary of £28,000-£32,000 per annum.
About us:
St Luke’s is an established and award-winning charity providing services, community events and projects in the vibrant Old Street area of south Islington. At the heart of what we do is a large modern community centre that welcomes thousands of visitors each year.
The Activities and Events Co-Ordinator role:
As our Activities and Events Co-Ordinator, you will be passionate for developing a programme of community activities and events that take place throughout the week, MondaySunday. The post-holder will co-ordinate a programme of activities that encourage local residents of all ages to be active, engaged and connected in the community.
Responsibilities of our Activities and Events Co-Ordinator will include:
- To plan, co-ordinate and deliver an annual programme of relevant and accessible activities, classes, events, workshops and outings that keep members of all ages engaged, learning new skills and active in the community
- To work collaboratively with St Luke's service leads and partner organisations ensuring the annual programme of activities and events is co-ordinated and reflects all aspects of St Luke's objectives
- To effectively identify the needs and interests of local residents effectively using a variety of consultation tools including our database, completing surveys and through evaluation
- In collaboration with the Communications Team, to create a range of marketing and promotional material for the activities and events
- To research and recruit suitably qualified and experienced tutors and facilitators and supervise their involvement in delivering St Luke's programmes
- In collaboration with the Volunteer Co-ordinator to supervise and support a team of volunteers supporting the programme of activities and event
- To report on and review attendance monitoring systems assessing the impact and quality of activities and events
- To maintain efficient manual and computer-based records of data in line with current guidance and procedures
- To oversee and assist in the upkeep of the facilities and equipment reporting defects or issues as necessary
Essential Skills, Experience & Abilities we are looking for in our ideal Activities and Events Co-Ordinator:
- Experience of working in a community setting delivering a range of successful activities and events
- Experience of developing and managing new and existing activities and events from initial planning to post evaluation
- Organisational, administrative and time management skills with the ability to prioritise and deliver quality work to deadlines
- The ability to manage multiple projects simultaneously and work comfortably under pressure within a busy environment
- Track record of creating, managing and working within established budgets
- The ability to work in partnership with a range of colleagues, individuals, organisations and groups to support and engage the local community
- Understanding of how race, sex, age and other issues are relevant when providing support to users and in all dealings with staff, trustees, clients, volunteers and other individuals
Closing Date: 10am, Tuesday 23rd April
Interviews to take place: Tuesday 30th April
If you feel you have the skills and experience to join us as our Activities and Events Co-Ordinator, then please click apply today! We’d love to hear from you.
Application is via application form only - CVs will not be considered.
We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Rates of Pay: £13.45ph to £15.02ph (depending on experience/qualifications, including holiday allowance)
Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and
occasional residential periods as required
Reports to: Operations Manager / Abbey Hub Manager / Project Coordinator
Contract Type: Sessional
Location: Newham, London
Safeguarding and Equal Opportunities Statement
Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young
people in its care. We will take every reasonable step to ensure that children and young people are protected where
our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to
share this commitment. All members of contract staff are required to undergo enhanced DBS checks.
AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race,
colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we
expect all staff to fully support and implement the Policy in all aspects of their work.
Summary of Role
Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Support Workers are key to
ensuring the successful delivery of our provision for children and young people. Working with children and young
people in group settings, the role will support the delivery of our play and youth projects and activities to aid their
development.
Responsibilities
● Providing for the social, personal, educational and leisure needs of children and young people by assisting in
the running, organisation and delivery of particular projects.
● Establishing positive relationships with all children and young people supporting and enabling them to
increase their confidence and realise their potential, fully integrating them into all project activities.
● Coordinating resources and to develop opportunities for children and young people which reflects their
particular needs and circumstances.
● Facilitating the active involvement of the children and young people in the planning and development of the
project programme.
● Facilitating the positive integration of children and young people with behavioural difficulties and/or
additional needs within the project.
● Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required.
● Working as a member of the AAA team to ensure the safety and well-being of the children and young people
being supervised including day to day 'housekeeping' of the site and maintenance of equipment.
● Liaising with parents, carers and other organisations and professionals as required.
● Adapting activities to meet a child's/young person’s needs as appropriate.
● Carrying out health and safety inspections as required.
● Adhering to AAA policies and procedures in respect of safeguarding children and young people.
● Administering medication, if appropriate training successfully completed.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
JOB DESCRIPTION
Job Title: Community Nurse
Team/Directorate: Community Team
Salary range/pay band: Band 6 £35,708.99 - £40,782.90 (pay point depending on experience) plus geographical
Reports to: Community Nurse Lead Nurse
Hours: 37.5 hours per week
Location: Christopher’s, Guildford and Community based
Job purpose
The post holder will be responsible for providing holistic care and support to children and young people (CYP) who have life-limiting conditions and their families as a key member of the community team. This care is provided in the family’s own home, in the community, and support into the hospices and acute settings.
The post holder will be the first point of contact for families following acceptance to the service and the nurse is responsible for undertaking a holistic assessment of the child and family’s needs. The post holder will provide high quality palliative care to CYPs under the care of Shooting Star Children’s Hospices, using their skills and expertise in a diverse range of situations, autonomously and as a member of the community team. The post holder will have excellent communication skills, be a sound educator, and work proficiently.
They will work closely with the SSCH in house team, family support team and symptom management services to ensure a seamless and comprehensive service to CYP and their families.
SSCH care is provided 24 hours a day, 365 days a year, the post holder will be required to work flexibly to meet the needs of planned and emergency care, including on calls overnight and weekends in addition to contracted hours.
Key tasks and Responsibilities
• Providing professional clinical leadership in the provision of palliative care across care settings for CYP under the care of SSCH.
• To work in partnership with the SSCH care teams and wider MDT, demonstrating excellent communication skills to ensure high quality seamless care.
• To ensure that holistic care is family centred, research based, and meets with all statutory requirements and adheres to clinical governance initiatives and best practice.
• Provide support to CYPs and their families where required through community visits to hospital, home or hospice alongside relevant external professionals from statutory services.
• Maintain an awareness of the multi-cultural nature of the SSCH catchment area, adapting care culturally as required.
• To ensure all documentation is maintained in accordance with SSCH policies, guidelines and standards.
• To act in accordance with the SSCH and statutory Safeguarding Children Policy and Procedure.
Clinical
• To be actively involved with the on-going development of the SSCH care service, in particular the community team, contributing to development through research, audit and quality improvement.
• Provide clinical support and continuity of care to CYPs with palliative needs.
• Work alongside specialist symptom management teams to assess symptoms and provide clinical feedback to form part of decision making under the lead of the specialist services.
• Ability to follow an agreed symptom management plan and liaise with teams to offer high level care in the home as needed.
• Working in partnership with all members of the MDT, encouraging and promoting effective team working from all disciplines within SSCH.
• Attend professional meetings as a representative for SSCH and provide proactive input to ensure high level care for CYPs and families.
• Coordinating transition to adult services when appropriate in conjunction with the transition coordinator.
• Ensure written communication and correspondence is used to communicate with external professionals and services.
• Form part of the community on call service in conjunction with statutory services to endeavour to offer a responsive 24/7 service in end of life care.
Quality / Audit / Research
• Enhancing the interface between the community team and user involvement into the development of the service.
• To share professional expertise with Care Team colleagues, providing support and training where appropriate.
• To work to the SSCH medicine policy and adhere to the NMC guidelines at all times when giving medication.
• Participating in audits with the clinical governance facilitator to maintain and improve clinical care.
• In collaboration with the team, producing and reviewing operational policies and procedures specific to the team.
• Attending the Morbidity and Mortality meeting and having a proactive input.
• To take responsibility for your own lone worker safety, support the team and comply with SSCH policy/practices.
• To adhere to the NMC Code of Professional Conduct at all times.
• Supporting research activity through service user recruitment and data collection as required.
Leadership
• Attending appropriate clinical meetings.
• Reporting all incidents and accidents in accordance with local policy.
• Taking prompt and appropriate action if a complaint is received in accordance with SSCH policy.
• Communicating with the MDT, providing case presentation for a unified approach to care for CYP and their family.
• To take a lead on a specific role within the team, for example – transition or medicines management.
• Actively participate in team away days to support with development of the community team.
Education
• To be responsible for your own on-going education and professional development, to facilitate lifelong learning which complies with the professional educational requirements of your training.
• To take responsibility to undertake all required elements of annual mandatory training i.e. Fire Safety, Safeguarding Children, Infection Control, CPR, Moving and Handling.
• To recognise the importance of personal and team support and participate in the informal and formal support opportunities available.
• To act as a mentor to student nurses and new staff and participate in the education and development of colleagues. Sharing professional expertise, providing support and training where appropriate.
• To participate with in-service training programmes both as a recipient and facilitator.
Professional
• To value the knowledge, skills and expertise of all team members to maintain an efficient and mutually respectful team.
• To ensure that Team Members and Team Leaders are fully informed of any changes in the family or child's needs.
• To act as an ambassador for SSCH.
• To ensure the relevant diaries are an accurate reflection of your whereabouts, when working in the community, to promote personal safety.
• To maintain positive and effective communication with other agencies involved with the care of families receiving a service from SSCH. To attend discharge planning, network and review meetings as appropriate.
• Prioritising workload to be responsive to a changeable caseload.
• External communication either written or verbal to update on the community teams input in to CYPs care.
• To participate in the appraisal and personal development mechanisms available.
• Ensure that SSCH policies are complied with and that policy documents are read.
• Report any equipment issues to the community nurse team lead and ensure that SSCH equipment is well looked after.
• Always adhering to the NMC Code of Professional Conduct
• To ensure clinical notes are up to date to ensure colleagues are able to access the most current clinical information.
• Meet the requirements of revalidation and ensure continued registration with the NMC.
• Valuing and participating in clinical supervision and other support opportunities.
• To maintain budgetary awareness and foster effective use of all resources.
• Expectation to carry out any reasonable duty as requested by the Head of Symptom and Community Services and/or the Director of Care
As a voluntary organisation our ambition is to see highly professional services which place life-limited children and their families at the heart of everything we do.
Therefore, capitalising on this opportunity and to achieve this ambition we require that all of our staff share our common values and display behaviours that will enable us to achieve our goal.
Please note that the appointment will be subject to enhanced DBS clearance.
The client requests no contact from agencies or media sales.
Participation Manager
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract Type: Permanent/Full-time
Hours:35 hours per week
Salary: £36,000 to £38,000 per annum. Permanent.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People is an independent charity that relies on donations.
ABOUT THE ROLE
The Participation Manager will work with children, young people and adults who are or have been missing, including those who may have been exploited, and the families of people who are missing, in co-production of the charity’s work. They will lead the organisation’s participation work with those affected by missing, including families, children and young people, and adults to further embed our approach to voice, participation and engagement.
The main priorities of this role are to:
• Embed a culture across the organisation that ensures people with lived experience are at the heart of everything we do
• Increase the organisation’s capacity to involve people with lived experience of missing by leading and supporting participation approaches and activities
• Lead the cross-organisational coordination of participation, ensuring that all teams are following good practice and are being consistent in their approaches to participation
ABOUT YOU
You will have experience in:
• developing and implementing successful participation approaches to embed user-led and/or experience-led practice across an organisation
• working with colleagues and other stakeholders to develop lived experience-led initiatives which had a significant successful impact
• engaging service users or those with lived experience of an issue in a range of voice and participation activities, from consultation to co-production to user-led
You will have knowledge of:
• good practice in participation and engagement with a range of audiences, including those aged under 18 and those experiencing a range of vulnerabilities
• missing or linked issues, including mental health, exploitation, the care system, and homelessness
You will be able to:
• collaborate with and influence colleagues to support participation and engagement
• support people to share their experiences and voices in a safe and sensitive way
WORKING FOR MISSING PEOPLE
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family-friendly benefits.
Benefits
Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
You may have experience in the following: Engagement Coordinator, Community Liaison, Outreach Specialist, Involvement Facilitator, Membership Coordinator, Stakeholder Engagement Manager, Volunteer Coordinator, Public Participation Officer, Community Engagement Specialist, Civic Engagement Coordinator,
REF-213244
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently looking for committed, enthusiastic and flexible sessional staff to work during school holiday periods and the remainder of the year as One to One Support Workers (supporting young people with additional needs or disabilities).
Rates of Pay: £13.45ph to £15.02ph (depending on experience/qualifications, including holiday allowance)
Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and occasional residential periods as required
Reports to: Operations Manager / Abbey Hub Manager / SEND Coordinator
Contract Type: Sessional
Location: Newham, London
Safeguarding and Equal Opportunities Statement
Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young people in its care. We will take every reasonable step to ensure that children and young people are protected where our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to share this commitment. All members of contract staff are required to undergo enhanced DBS checks.
AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race, colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we expect all staff to fully support and implement the Policy in all aspects of their work.
Summary of Role
Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Support Workers are key to ensuring the successful delivery of our provision for children and young people. Working with children and young people on and one to one basis and in group settings, the role will support the delivery of our play and youth projects and activities to aid their development and will include providing support to young people with Special Educational Needs or Disabilities.
Responsibilities
·Providing for the social, personal, educational and leisure needs of children and young people (including those with additional needs) by assisting in the running, organisation and delivery of particular projects.
·Establishing positive relationships with all children and young people supporting and enabling them to increase their confidence and realise their potential, fully integrating them into all project activities.
·Coordinating resources and to develop opportunities for children and young people which reflects their particular needs and circumstances.
·Facilitating the active involvement of the children and young people in the planning anddevelopment of the project programme.
·Facilitating the positive integration of children and young people with disabilities, behavioural difficulties and/or additional needs within the project.
·Providing for the personal care needs of the children and young people as required including toileting, changing and feeding.
·Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required.
·Working as a member of the AAA team to ensure the safety and well-being of the children and young people being supervised including day to day 'housekeeping' of the site and maintenance of equipment.
·Liaising with parents, carers and other organisations and professionals as required.
·Adapting activities to meet a child's/young person’s needs as appropriate.
·Carrying out health and safety inspections as required.
·Adhering to AAA policies and procedures in respect of safeguarding children and young people.
·Administering medication and/or carry out tube feeding as required, if appropriate training successfully completed.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Healthcare Support Worker – Helpline & Crisis Cafés - Evening and Weekends
Reference: 198
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: £22,347 - £24,024 per annum, FTE
Hours: Full time or part-time positions (30 or 22.5 hours) available in addition to Bank hours.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
Key Responsibilities
- Providing emotional support and developing, alongside clients, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from leadership team (including assessments of need, risk, crisis support plans and review forms), often where risks are significant.
- Liaising with statutory agencies to ensure appropriate intervention is obtained for individuals.
- Drawing upon own lived experience as appropriate to inform the delivery of person-centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- To support individuals both through telephone support (helpline) and face to face support (crisis café).
- Liaising with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc .as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Completing appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Supporting clients with making drinks and beverages as needed when visiting the crisis café.
- Assisting with housing keeping/cleaning tasks as necessary and reporting any maintenance problems.
- Contributing to the co-development of the service by supporting service user, family and carer involvement by obtaining feedback and supporting where necessary chances to be involved in wider service reviews.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 6th May 2024
Interviews shall take place the week commencing 6th May 2024.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
We are now looking for an experienced and innovative individual to support the engagement and outreach of our Young Women’s Service.
The successful candidate will be experienced in developing and delivering creative Gender Based Violence (GBV) prevention programs and confident to successfully engage young women in a wide range of settings including schools, colleges, youth programs & pupil referral units to raise awareness, challenge and positively influence the attitudes and behaviours that normalise GBV in this peer group. You will receive training on delivering GBV Resilience Programs that build psychological and emotional resilience in young people (YP) to strengthen protective factors to promote positive mental and emotional well-being in YP. You will co-produce and deliver training and awareness raising work for professionals, including first responders and managers in GBV related services / mental health provisions, educational centres and non-abusing family members and carers to facilitate appropriate response towards YP at risk.
About you
You will therefore be skilled in nurturing and developing YP voices and active engagement within such forums. You will be skilled at working alongside young women with an acute awareness of how to successfully co-create and co-deliver training packages to professionals and the wider community, thus centralising YP as the leaders and change agents in the project.
Further information
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
This post is subject to satisfactory references and DBS check.
WGN is an equal opportunities employer.
Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.