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Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Innovation Manager for Elrha’s Humanitarian Innovation Programme (HIF) to work within our Water Sanitation and Hygiene (WASH) area of focus.
Do you have good grasp of innovation concepts, tools and approaches? Do you have good technical knowledge of WASH within humanitarian settings? Are you looking to develop your expertise and a respected profile in humanitarian innovation?
Our Innovation Managers are passionate about identifying the most pressing humanitarian problems, analysing opportunities for innovation, working with sector experts to investigate solutions and designing funding calls to address them. They provide technical oversight and effective management across a portfolio of innovation grants, and share learning both internally and externally through thought leadership and external representation of Elrha.
Note - This is not a fundraising role; the HIF aims to improve outcomes for people affected by humanitarian crises by identifying more effective and scalable innovative solutions.
We are looking for an exceptional candidate with a good mix of skills and experience, including :
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Innovation: You will bring experience of developing creative innovation journeys, including problem identification, development of solutions and supporting solutions to scale.
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Project management: You will have strong project management skills to ensure effective use of time, budget and resources, and the sensitivity to lead projects addressing complex issues in an ethical and thoughtful way.
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Relevant sector experience: You will have worked in the humanitarian and/or international development sectors and have technical knowledge and experience of working in the area of WASH.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed. We can offer a large degree of flexibility for you to shape the role, develop, learn and grow professionally. We are a committed, friendly and collaborative team, and the role is a great opportunity to develop your skills.
Note for applicants:
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Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
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When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
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Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
Closing Date: 7 April 2024
Interviews: Week commencing 15 April 2024 (online)
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Innovation Manager for Elrha’s Humanitarian Innovation Programme (HIF) to work within our Disability and Older Age Inclusion area of focus.
Do you have good grasp of innovation concepts, tools and approaches? Do you have good technical knowledge of inclusion within humanitarian settings? Are you looking to develop your expertise and a respected profile in humanitarian innovation?
Our Innovation Managers are passionate about identifying the most pressing humanitarian problems, analysing opportunities for innovation, working with sector experts to investigate solutions and designing funding calls to address them. They provide technical oversight and effective management across a portfolio of innovation grants, and share learning both internally and externally through thought leadership and external representation of Elrha.
Note - This is not a fundraising role; the HIF aims to improve outcomes for people affected by humanitarian crises by identifying more effective and scalable innovative solutions.
We are looking for an exceptional candidate with a good mix of skills and experience, including :
-
Innovation: You will bring experience of developing creative innovation journeys, including problem identification, development of solutions and supporting solutions to scale.
-
Project management: You will have strong project management skills to ensure effective use of time, budget and resources, and the sensitivity to lead projects addressing complex issues in an ethical and thoughtful way.
-
Relevant sector experience: You will have worked in the humanitarian and/or international development sectors and have technical knowledge and experience of working in the area of disability and older age inclusion.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed. We can offer a large degree of flexibility for you to shape the role, develop, learn and grow professionally. We are a committed, friendly and collaborative team, and the role is a great opportunity to develop your skills.
Note for applicants:
-
Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
-
When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
-
Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
Closing Date: 7 April 2024
Interviews: Week commencing 15 April 2024 (online)
The client requests no contact from agencies or media sales.
- Position Title: Fire Safety Advisor
- Department/Division/Faculty: Fire Safety/Central Safety
- Location: London campuses (travel required to other campuses)
- Reports to: Fire Safety Manager
- Supervisory Responsibilities: None
- Internal Relationships: Building Managers, Senior Project Managers and Engineers, Maintenance Team, Faculty & Campus Safety Managers, Departmental Safety Officers
- External Relationships: Enforcing Authority Inspecting Officers, Building Control Bodies, external Regulators, Fire and Rescue Services, Architects.
Would you like to join a small team led by the Fire Safety Manager as a safety Champion?
You will be part of a small team dedicated to ensuring the college fulfils its legal requirements, providing the adequacy of future construction projects, and fosters a culture of continuous fire safety improvement. In this role, you will be conducting fire risk assessments throughout the college estate to ensure compliance with current fire safety laws.
As Fire Safety Officer your everyday tasks will include:
- Conducting, documenting, and reviewing fire risk assessments for college buildings across all campuses and offering improvement & implementing recommendations as needed.
- Providing legislative and technical fire safety advice to senior managers and appointed personnel.
- Offering technical and legislative guidance for college projects, liaising with project managers, architects, and building control bodies.
- Conducting fire safety audits and inspections.
- Developing and implementing fire safety policies and codes of practice.
- Coordinating with Enforcing Authority Inspecting Officers during inspections, addressing concerns and collating relevant documentation.
- Developing and reviewing emergency plans for college buildings and implementing fire drill programs.
- Investigating fires and fire alarm activations, establishing causes and making recommendations to mitigate future occurrences.
- Providing technical advice for personal emergency egress plans and supervising hot works permit applications.
- Planning and delivering in-house fire training, compiling statistics on fire safety incidents, and producing associated reports.
- Liaising with event planners regarding conferences and events held on College premises.
- Ensuring compliance with relevant College policies, including Financial Regulations, Equal Opportunities Policy, Health and Safety Policy, and others.
As Fire Safety Officer your attributes, skills & Experience will include:
- Possession of a Level 3 professional qualification or equivalent, such as the NEBOSH National General Certificate, coupled with relevant experience in a comparable position.
- Proven comprehension of fire safety laws, relevant technical standards, guidance documents, codes of practice, and practical fire safety management.
- Proficient in intermediate IT skills, encompassing Microsoft/Office 365 Outlook, Word, Excel, PowerPoint, SharePoint, and familiarity with cloud-based storage systems, with delegated access to emails and calendars.
- Capable of analysing fire risks and devising appropriate, often technical or intricate, mitigating or control measures with minimal need for referral.
- Skilled in interpreting architectural and engineering plan drawings and offering constructive feedback on proposed designs.
- Extensive and up-to-date background as a full-time fire safety specialist, consultant, or authority inspecting officer, operating in diverse major premises.
- Notable proficiency in fire risk assessment, employing PAS 79 methodology, across a spectrum of large and intricate premises with various risk scenarios.
- Hands-on experience in implementing fire safety legislation, management strategies, and fundamental principles of fire engineering.
If your experience aligns with the requirements above and the role appeals , please apply without delay.
The closing date for application for this position is March 28th, please apply with your CV.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.
Purpose
This role will report to the Senior Project Manager, Learning & Innovations Unit, and will be responsible for providing executive assistance to both the Deputy Director (DD) and the Finance & Operations Director (F&OD). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that both Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Deputy Director and the Finance & Operations Director, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage DD and F&OD’s diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage DD and F&OD’s correspondence including prioritizing and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring both Directors’ time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist DD and F&OD in their workload.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by DD: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log for DD including following up with those responsible to ensure actions are taken. Manage DD’s workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Generate income and resources
· Assist with funding applications to generate project income.
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Process expenses.
· Create and manage admin systems to track income resources effectively.
Person Specification
REQUIREMENTS
ESSENTIAL (E), DESIRABLE (D)
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
The deadline for applications is Friday, 12 April 2024 at 9:00.
Interview are scheduled to be held on Monday, 22 April 2024. (Subject to change.)
The client requests no contact from agencies or media sales.