Shelter Jobs in Southwark, Greater London
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Let your passion and skills shine! If your dream is to save animals, put your best skills to work and join our passionate team today!
Job Title: Country Manager
Salary: £35,000
Location: Remote (for now) - Geographic area: UK, English speaking
Reports To: Founder / CEO
Job Type: Temporary / Full-Time35 hours/week or Part-time 20 hours/week considered.
Closing date: 21st May 2024
About Us:
Thank you for your interest in our Country Manager role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 stray dogs at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 48,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to six other charities in Romania and over 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered nearly 20,000 cats and dogs, significantly impacting Romania's severe overpopulation of animals.
Job Overview:
As the Country Manager, you will play a pivotal role in shaping the growth and impact of ROLDA in the UK. This is a remote position (for now) that requires strategic thinking, people management skills, financial acumen, and a commitment to achieving our organisational objectives.
Key Responsibilities:
Strategy Development:
Collaborate with the Board to develop and implement growth strategies for the organisation.
Drive initiatives such as increasing adoptions, fostering programmes, volunteer engagement, and support fundraising activities.
Support Fundraising Manager with income generation growth
Research and Insight:
Represent the charity externally and liaise with other charities, including other ROLDA branches.
Stay informed about industry trends, research, and insights to inform organisational strategies.
People Management:
Empower and develop the small operational team, including volunteers providing leadership and necessary resources for successful completion of initiatives.
Support the recruitment of volunteers.
Foster a positive and collaborative work environment and strong relationships with stakeholders.
Manage and evaluate team performance, providing guidance and feedback as necessary.
Maintain effective communication with the UK and international team of ROLDA and its partners, collaborators.
Financial Management:
Develop and control operational budgets to ensure adequate resources for meeting ROLDA’s objectives.
Problem Solving:
Find innovative solutions to complex problems, adapting strategies to overcome challenges.
Policy and Procedure Development:
Create, develop, and manage operational policies and procedures.
Legal Compliance:
Ensure all legal and regulatory documents are filed, reported, and compliant with laws.
Abilities and competencies
Working remotely for ROLDA, a small international charity requires a unique set of abilities and competencies.
- The ability to be self-motivated with a high level of self-discipline and motivation
- Clear and concise communication skills
- Proficient in using digital tools and platforms for virtual collaboration and project management.
- Effective organisation and time management skills
- Excellent skills in building and maintaining relationships, even in a virtual environment.
- The capacity to work independently and make decisions without constant supervision in a remote setting.
- Passionate about the work of ROLDA with a commitment to animal welfare
Experience required:
· Proven experience in strategic planning, peopleand financial management.
· Demonstrated success in leading and managing teams in the nonprofit sector.
· Strong problem-solving skills and ability to adapt to changing circumstances.
· Excellent communication and interpersonal skills.
· Knowledge of legal and regulatory requirements related to charities in the UK.
Benefits:
· Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
· Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
· Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
· Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.
How to Apply:
Please submit your CV and a cover letter outlining your relevant experience.
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Salary: £24,102 per annum, pro-rated and £5023 London Weighting per annum, pro-rated
Location: Shelter Boutique Shop – St Johns Wood
Hours: Part time, 30 hours per week
Contract: Permanent
Closing date: 7th of May 2024 at 11:30pm
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Boutique by Shelter shop in St Johns Wood. Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success, we have opened a number of new shops across London. We'd like you to join us to help raise vital funds for homeless and badly housed people.
You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
What are the benefits?
We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are advertising this role as a Shop Manager, however upon offer your title will be Community Shop Manager
Do you want a role that puts you in the heart of the local community?
Do you want the unique opportunity to have control of the creative merchandising within the store you manage?
We're looking for an inspirational person to join us as a Community Shop Manager in our Shelter shop in Holloway Road. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
Your role will be varied and challenge you but will provide stimulating and satisfying work. Our Community Shop Managers do not have a typical day, because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.
You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract customers and donors through the door, as well as continually developing the team's knowledge of who Shelter are and what we do. You’ll play a key role in advocating for Shelter and educating the local community about our work.
About You:
- You have an enthusiasm for managing and empowering people.
- You know how to recruit and develop a team of volunteers
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
- Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We welcome anyone to apply who possesses the qualities and behaviours outlined in the job description, or who feels they have the approach to learn them as a priority. We are happy to talk about flexible working, personal growth and to promote a workplace where you can be yourself and achieve success based only on your merit. We also offer the following benefits:
- Flexible working hours and practices
- 30 days paid holiday plus bank holidays
- Competitive pension scheme, with an employer contribution of 8%
- Salary sacrifices schemes
Apply to be part of our team and be the change you want to see in society
The client requests no contact from agencies or media sales.
Salary: £35,452.51 per annum
Location: Homeworking (remote position based within the UK)
Contract: Fixed Term until 31st March 2026
Hours: 37.5 per week
Closing date: Wednesday 24th April 2024
Do you have strong analytic skills and a good understanding of digital products and experience of business intelligence tools such as Power BI? Then join Shelter as an Insight Analyst and you could soon be playing a crucial role at the heart of our Data & Insight team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.
About the role
This is an exciting role within our Data and Insight team. Our Insight Analysts play a key role in defending the right to a safe home, working with complex data and turn it into meaningful insight, trend analysis and forecasting while ensuring our data is fit for purpose. You’ll be using reporting and analytic tools such as Google Analytics to present insight in a range of formats and you’ll be responsible for improving our data collection and use of data to understand the impact of our work.
We’ll also rely on you to advise on the development and implementation of processes for data extraction, cleansing, analysis and visualisation to help drive our learning. Working with the insight and Digital Product teams, you’ll improve reporting quality and capacity across Shelter’s digital services products as well as incorporating new data sets where applicable and continually reviewing our data quality, insights and reporting. And you’ll also advise on the direction and use of analytics before and during a project lifecycle to track and advise the project’s successes and areas we can improve on.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We’re looking for a motivated self-starter to join the Data and Insight team as an Insight Analyst, focusing primarily on the digital user experience (UX) and customer satisfaction needs of a specific contract. This is an excellent development opportunity in the growing field of digital analytics. You’ll be a super-user of Google Analytics, and a confident user of Excel, with some experience of business intelligence tools e.g Power BI.
Strong analytic skills are a must, as is the ability to solve problems and prioritise your own workload. You’ll have meticulous attention to detail and the ability to manage and develop both immediate and long-term reporting. You’ll also have excellent communication skills and can confidently explain technical concepts to stakeholders at all levels, as well as being a fast learner who can pick up new tools and concepts quickly. What’s more, you’ll be experienced in blending and interrogating multiple sources of data to achieve actionable insight for different audiences, customers and markets.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the ‘About You’ points in the job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Safeguarding Solicitor – National Legal Team
Salary - Grade 6 - £42,697 per annum
Closing date: Monday 6th May 2024 at 11.30 pm
Fixed term until end of March 2025
Flexible location - can be based in any of Shelter's 11 hubs in England or home based.
Are you a Solicitor with housing law knowledge and experience of safeguarding? If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About The Team
Shelter’s Legal Team provide legal expertise and representation across our Services. You will be part of our National Legal Team and will work closely with our Telephone and Online Advice Service (TOAS) to identify trends in issues experienced by people using the service.
About the role
Your role will be to work within the National Legal Team to support the TOAS team to recognise vulnerable clients who need urgent legal help, at the sharpest end of the housing crisis, struggling to advocate for themselves in appalling housing conditions or stuck in temporary accommodation.
Your role will be to provide legal early intervention to clients and families who have safeguarding concerns.
You will act on a consultancy basis for TOAS and provide advice and legal representation on behalf of the client and/or their family, authorising and arranging temporary accommodation and any associated hardship claims. Should a safeguarding referral be made, you will follow up on those referrals to ensure that the appropriate outcome is achieved.
You will also be supported to work with relevant stakeholders to address systemic matters that contribute to homelessness and advocate for systematic change to break the cycle for other vulnerable clients and their families.
About You
Qualified as a Solicitor, you will have a strong knowledge of housing law and be used to managing your caseload including time recording. You will need to meet the Housing/Debt Supervisor standard and have demonstrable experience in litigation and court advocacy, carry out file reviews and be proactive about your professional development and continuous improvement.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £18,058.62 (£28,216.60 per annum, pro-rated)
Location: Remote, homeworking, occasional travel to London 2-3 times a year may also be required.
Contract: Permanent
Hours: Part time working 24 hours per week over 4-5 days
Closing Date: Thursday 25th of April 2024 at 11:30pm
Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.
Do you have an understanding of administrative support processes and good practice and a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? Then join Shelter as an Administrator - Shop Support Team and you could soon be fulfilling your ambition.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Shop Support Team Administrator role sits within our Shop Support Team in the Income Generation directorate at Shelter, you will report into the Shop Support Team Manager.
About the Role
Providing comprehensive support to our Shops and Retail function is what’s required here. You’ll be the first point of contact for staff, customers and supporters and also be responsible for all aspects of the shop supplies orders process - from price checking to placing orders. And, when it comes to finance or new goods admin – like processing invoices, raising new product codes or assisting with stock takes, again we’ll count on you. Ensuring new shops have the necessary supplies and signage, maintaining till number records, updating spreadsheets and managing the shop’s online handbook – all are aspects of this interesting, varied and vital support role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles.
The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.
- We prioritise diversity and have an inclusive and open mindset
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Title: Assistant Director - Communications and Content
Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations
Contract Type: Interim, 12 months Fixed Term Contract
Accountable to: Director of Communications, Policy, and Campaigns
Salary: £78,441per annum
Hours: 37.5 per week (pro-rata if part-time)
Leave: 30 days holiday per annum + Exceptional Benefits
Closing date: Sunday 5th May at 11:30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This interim role reports to the Director of Communications, Policy and Campaigns (CPC), alongside other Assistant Directors.
The CPC team drives Shelter's campaigns for social housing and renters' rights, supporting our services and income generation efforts.
You'll manage heads of important content and engagement teams, driving strategic direction and collaboration across functions.
About the Role
As Assistant Director Communications and Content, you'll lead Shelter's communication efforts, ensuring impact, reach and a coherent organisational voice.
You'll oversee media teams, drive cross-channel campaigns, and develop ambitious communication strategies. With your experience in matrix management and project/change management, you'll guide teams to achieve our strategic goals amidst organisational change.
About You
We're seeking candidates with extensive experience leading and managing media and communications teams, along with a track record of developing impactful cross-channel campaigns. Your ability to navigate complexity, build collaborative relationships, and drive strategic change will be crucial in this role.
How to Apply
Please reserve the following dates in your diary when you apply:
- An introduction Interview will take place Friday 10th of May virtually for approximately 30 minutes
- Panel Interviews will take place virtually on Monday 13th of May
Please ensure you have read the full Recruitment Pack before applying. Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the following 3 questions. Answers should not be more than 250 words in length.
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Can you elaborate on your experience leading and managing high-performing communication team/s? Please provide an example of a successful initiative or project you led, highlighting how you achieved strategic objectives.
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Can you provide an example of a time when you led a high-performing team/s through a period of significant change or transition? How did you approach managing both the strategic objectives and the team dynamics during this process?
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Please elaborate on your experience of leading external communications that deliver on values of anti-racism and inclusion - highlighting how you navigated challenges and supported team members to feel empowered to contribute.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect.
All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £50,935.07 per annum
Location: Homeworking with expectation to travel to our London Office as required
Contract: Permanent
Hours : 37.5 per week
Closing date: Thursday 2nd May at 11:30pm
Are you a qualified CCAB, CIMA or overseas equivalent, or in the final stages of qualification? Do you have proven experience of assessing financial risk and producing insightful financial analysis, plus a real desire to further develop? Then join Shelter as a Finance Business Partner and you could soon be playing a key role within our Financial Planning and Analysis team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Finance Department works as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone. This particular role sits within the Financial Planning and Analysis team. We support the charity through financial reporting, analysis, and expert advice, and enable collaboration to support managers in making effective business decisions.
About the role
Joining a finance team that collaborates and communicates effectively to help us deliver our mission and vision, making vital business decisions that are driven by expert knowledge and financial acumen will be key to your success here. As part of the role, you’ll engage regularly with our Assistant Directors and their leadership teams to ensure that financial results and key messages are shared and you’ll support stakeholders in engaging with fully available financial insight and reporting. When it comes to our stakeholders, you’ll support and lead finance education and training to equip them with the skills required to execute their own financial responsibilities.
Among your many challenges will be the need to align financial plans to operational and strategic plans and make sure they’re clearly understood by Business Units. Seeing that each Unit is provided with a channel of effective, two-way communication with Finance will be important too. You’ll also work with colleagues in Project Governance and HR Business Partnering to support Directorate planning and business cases, as well as supporting and leading on the delivery of cross-team projects.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
As well as being suitably qualified (or in the final stages of qualification), you’ll need to be used to working effectively with non-finance stakeholders and varying your communication style to suit the audience you’re addressing. You’ll be experienced in assessing financial risk, and able to produce insightful financial analysis. You’ll also need excellent organisational and time management skills, including the ability to work to deadlines and reprioritise tasks when necessary.
Excellent analytical skills, impeccable attention to detail, a high level of numeracy and intermediate Excel skills are all ‘must haves’ too, as is proficiency in the main Microsoft Office applications, including Outlook and Word. Additionally, it would be an advantage if you have experience working in a Charity and have associated experience of managing restricted funds and fundraising.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the ‘About You’ points in the job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £34,085 per annum
Location: Homeworking (occasional travel to London and other locations as required)
Contract: Permanent
Hours: Full time (37.5)
Closing date:Thursday 25th April 2024 at 11:30pm
Has your proficiency in Microsoft Dynamics CRM, similar CRM platforms or other comparable enterprise-level software been gained in a helpdesk environment? Then join Shelter as a Dynamics Support Analyst and you could soon be playing a vital role within our Applications Lifecycle Management (ALM) team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
Amongst other key systems, the ALM team supports two critical CRM solutions which underpin our engagement with both our clients and supporters. We’re also part of the Business Enablement team within Shelter’s Technology & Data (T&D) Department. T&D consists of 30+ people based across the country, with bases in London, Sheffield and Edinburgh and is accountable for developing and leading Shelter’s technology and data strategic priorities and providing a secure infrastructure. The management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and provision of support for a range of software, systems and platform tools also fall under T&D’s remit.
About the role
Working as part of a team with a diverse portfolio of skills, as a Dynamics Support Analyst you’ll have plenty of opportunity to deepen your knowledge of our CRM systems, as well as expand into other areas. You’ll be the first point of contact for users seeking assistant with our CRM systems to ensure that they have a seamless experience with troubleshooting, problem resolution and system guidance.
As part of the role, you will also be monitoring and managing the support ticketing system (Zoho ManageEngine), to ensure timely responses and resolution of queries, at times co-ordinating with other teams and taking ownership to deliver a positive outcome for users. You’ll become an expert user of Shelter’s implementations of Microsoft Dynamics CRM, assisting in basic configuration and customisation tasks.
And we’ll also rely on you to help maintain accurate documentation of support processes, provide input for training sessions, feed into the generation of regular reports and gather user feedback to help us identify areas for improvement.
Indeed, you’ll play a key role in helping the teams that are crucial to our mission - teams which provide advice to people in need and help us understand and engage with our supporters.
About you
To succeed, you’ll need a strong understanding of enterprise-level software (ideally CRM) processes, workflows and data management and the ability to provide first level support to end users. You’ll be proficient in Microsoft Dynamics CRM or similar CRM platforms as a system administrator or expert user. You’ll also need to be detail-oriented ,with a problem-solving mindset and excellent communication and interpersonal skills. As comfortable helping to generate regular reports as you are maintaining accurate documentation, prior experience in a customer support or helpdesk role is essential. Ideally, we’re looking for an individual who has prior experience working with IT Service/Helpdesks and you’ll able to work effectively both on your own initiative and as part of a team helping Shelter achieve its wider goals.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
C4WS Welfare Coordinator Advert 2024:
C4WS Homeless Project (registered charity, no 1189622) which provides support to people experiencing homelessness year-round, through a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, mentoring scheme, hosting scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently.
What We Do:
Every winter, we work with a number of churches in the London Borough of Camden who offer their venues to us to run a night shelter. We operate from a different venue every night of the week, and run one circuit, accommodating 16 guests.
We provide camp beds and offer a hot evening meal. Our guests leave in the morning after a hot breakfast, ready to attend activities and meetings in our offices in Euston.
Advice and Support
Whilst the shelter operates seasonally, every winter, our team works year round, dedicated to offering advice, advocacy and practical support. This can be accessed by former night shelter guests, and via our weekly drop in, Friday Club. Guests can also access other services provided by C4WS including lunch, laundry and showers.
The Role:
Our small, dedicated team is looking for a Welfare Coordinator, to deliver holistic welfare support to all those who access our services. You will work alongside another member of the team to ensure that guests are supported both during and after their stay in the C4WS night shelter to ensure the stability of their move on.
You will possess a passion for working in the homeless sector, supporting those experiencing homelessness to rebuild their lives and ideally have direct and relevant experience of working with this demographic, or similarly vulnerable and/or disadvantaged groups.
As well as providing Welfare Support, you will also be a presence at the shelter for up to two evenings a week during the shelter season (November – March) including weekends, and you will need to lead a team of volunteers to ensure the safe running of the shelter on those occasions.
C4WS is a small charity, that delivers an outstanding service to those who access our support. It is thanks to a wide network of referral partners, corporate and individual volunteers, plus the support of several religious communities in Camden, who we have worked with over the last 20 years, that we can have such a positive impact on a person’s life. You will become part of that network, and learn more about the sector, as well as being focused on the current landscape of homelessness in the Borough of Camden.
Essential:
• Experience of working with and supporting homeless people, or similarly vulnerable and/or disadvantaged groups.
• Highly organised, the ability to prioritise workload and work efficiently to deadlines.
• Strong interpersonal skills: the ability to listen to and work effectively alongside shelter guests, volunteers, staff, trustees and partner agencies.
• Experience of assessing risks both formally and ongoing, and at putting appropriate measures In place.
• Experience of managing challenging behaviour, incidents and emergencies.
• Good oral and written communication skills.
• The ability to take initiative when appropriate and work unsupervised, including being punctual and reliable.
• Good office-based administrative skills including computer literacy.
• Ability to work flexibly and collaboratively.
• The willingness to undertake any training, as deemed appropriate by C4WS.
Desirable
• Knowledge of welfare benefits process
• Experience of representing an organisation publicly i.e. via the media and at events
• Knowledge of Camden
Salary: £30,000 per annum
Contract: 1 year contract subject to review and extension based on performance
Application deadline: Tuesday 7th May at 12pm (midday)
Interviews: Week of 13th May 2024
Please send your CV alongside a covering letter detailing why you are the right candidate for the role.
C4WS is an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Provide reception and general office support for our busy team
- Be the first point of contact for members of the public contacting Glass Door, answering the phones and logging all calls; dealing with incoming enquiries by telephone, email, website feedback or voicemail; passing on queries to colleagues as appropriate.
- Manage enquiries from guests and either responding to these or referring them to caseworkers as appropriate.
- Be responsible for day-to-day management of the office by dealing with incoming and outgoing mail (including franking and delivery to the post office).
- Manage the meeting rooms and meeting room calendars.
- Monitor office equipment to ensure functionality and report any breakages or repairs needed (including IT) and re-ordering office supplies, etc.
- Be responsible for monitoring parking in front of the office and ensuring management and safe storage of keys for the charity’s motor vehicles.
- Assist the Office Manager with organising volunteer help for appropriate office tasks.
- Keep our offices organised and tidy (including storage of office materials, tea and coffee etc.).
- Carry out ad hoc tasks as requested by the Office Manager.
- Provide ad hoc support to the casework team e.g. keep in touch.
Support our Fundraising, Communications and Volunteering functions
- Help to process deliveries of physical donations; scan cheques and ensure cash donations are recorded, secured in the safe and the Fundraising and Communications (FRC) team are notified.
- Provide ad hoc support to the FRC team such as ordering stationery / supplies, sorting equipment / doing stock checks and assisting with mass mail outs.
The client requests no contact from agencies or media sales.
Are you passionate about volunteering?
YMCA East Surrey is looking to recruit a volunteer coordinator to drive the strategic objective of maintaining and building a culture of voluntary action.
Job Purpose:
To be responsible for coordinating volunteer recruitments, providing learning activities and providing volunteer management advice and guidance to staff who work with volunteers.
To establish positives relationships with volunteers to ensure they have a fulfilling volunteer experience.
To be responsible for transactional processes on the volunteer database ensuring it is up to date and delivers to meets the needs of volunteers and the organisation.
Main Responsibilities:
- To drive the strategic objective of maintaining and building the culture of voluntary action, empowering at least 300 volunteers per year by 2027.
– Lead recruitment and induction of volunteers for relevant services across the organisation by developing timelines for volunteer recruitments throughout the year.
– Lead on recruitment administration for volunteers including assisting with pre-employment checks and delivering induction course and on-boarding.
– To provide advice and guidance to service managers regarding suitability of potential roles with the relevant service managements.
– To provide effective and efficient administration of the volunteer databased ensuring all volunteer records are up to date.
– To maintain regular communication with volunteers, problem-solving and escalating any IT issues with the Head of Central Services as appropriate.
– To support line managers to ensure volunteers are aware of and adhere to YMCA ES policies, procedures, mission, vision, and values.
– To provide analysis as appropriate to the Head of Central Services on volunteer numbers, hours donated, activities and other metrics and impact measures.
– Ensure that volunteers have sufficient training, resources, and support to carry out their roles effectively, including developing and delivering a variety of reward and recognition activities to maximise engagement and retention of volunteers such as facilitating learning sessions.
– To promote the importance of volunteering internally through engagement activities, recognition schemes, and externally through recruitment drives, marketing and press campaigns, and other profile-raising activities.
– To obtain and provide analytics on volunteer engagement and facilitate peer group sessions to monitor progress of volunteers.
– To identify and oversee the design, development and delivery of relevant training, reward, and recognition activities to both upskill and retain volunteers.
– To work with the Head of Central Services to support the successful implementation of volunteer best practice and policy, to support the organisations strategic plan.
– Collaborate with the Head of Central Services and volunteers themselves to develop the volunteering programme, identifying and reducing barriers to volunteering and ensuring that all volunteering activity reflects YMCA ES values.
– To assist the Head of Central Services in the preparation of reports to the Senior Leadership Team and various committees as required.
– To assist the Head of Central Services in ensuring volunteer policies and procedures are maintained, up-to-date and fit for purpose.
– To support the coordination and delivery of key HR projects within the Department that will lead to the development of HR practices.
– To be responsible for the maintenance and storage of all volunteer data and records in line with the Data Protection Act and confidentiality.
– To develop and maintain effective relationships with all key stakeholders.
– To identify improvements and recommend these to the Head of Central Services for consideration.
– Any other duties as required by the line manager or Head of Department, which are commensurate with the grade/post
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
Seee attached JD and Person Spec
Hours of work: Full-time, A full-time working week would be Monday to Friday 9am-5pm with an unpaid break of one hour.
Location: Princes Road, Redhill, Surrey, RH1 6JJ.
Salary / pay rate: £28,000 to £30,000 per annum
Annual leave: 4 weeks per annum plus bank holidays. (Pro-rata for part time). The holiday year runs from 1 April to 31 March each year.
Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Princes Road site and YMCA East Surrey also operates a Bike to Work Scheme. There is a YMCA East Surrey defined contribution pension scheme. More details on request.
Closing date & interviews:
Closing date Tuesday 30th April 2024
The interviews to be held Wednesday 8th May2024
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.
This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.
You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.
The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.
We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.
What we offer
We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.
We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.
Our benefits package includes:
- 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
- A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
- A generous pension scheme
- Retail portal benefits programme
- Heath and well-being councelling
- Membership with the Chartered Institute of Housing
How do I apply?
Please send us the following three documents
- An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
- A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification.
- A completed Diversity Monitoring form.
Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”
We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Executive Assistant to the CEO/COO
Reporting to: CEO Office Manager
Location: London (Hybrid)
Contract: Permanent
Hours: 35 hours a week (will consider P/T up to 28 hrs per week)
Salary: £31,000 -£32,000
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for an Executive Assistant to support our CEO and COO. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working with colleagues at a senior level, in an office environment, performing a range of administrative duties. Given the dynamic nature of the executive landscape, we will rely on the executive assistant to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.
Objectives of this role
- Support the CEO/COO primarily to ensure the smooth and efficient running of FareShare operations.
- Manage communication and contacts with external stakeholders including network and industry partners and board of trustees.
Main areas of responsibility
- Scheduling and calendar management, as well as content and flow of information to the leadership team, board of trustees and other external stakeholders
- Inbox management including responding to and redirecting emails and other correspondence as directed.
- Liaise with leadership team and other key colleagues across the organisation.
- Manage information flow in a timely and accurate manner.
- Support the CEO/COO with travel and accommodation arrangements.
- Maintain professionalism and strict discretion and confidentiality.
- Organise and plan events, both internal and off-site on behalf of the CEO/COO
- To undertake any other tasks that would be deemed suitable within this role as directed by line management.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Experience and qualifications.
Essential
- Experience of working as an Executive Assistant, Personal Assistant or similar role; or experience in an administrative role reporting directly to upper management
- Experience of organising internal and external meetings
- Experience of managing a busy diary involving multiple individuals
- Excellent written and verbal communication skills
- Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
- Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.
- Flexible team player, excellent interpersonal skills and a willing to adapt to changes.
- Experience in developing and maintaining internal processes and filing systems.
- Ability to maintain discretion and confidentiality of information
Competencies and behaviours
- A commitment to Equal Opportunities.
- An understanding of, and sympathy with FareShare’s mission.
- Flexibility of approach and ability to work in a team and across other internal teams.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan