Sheltered Housing Team Leader Jobs
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Sheffield and you could soon be making a real difference to people affected by the housing emergency.
This role is being advertised as Housing and Homelessness Strategic Lead but on appointment your job title will be Strategic Lead.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home.
About the role
You will be the local leader for Shelter’s Community Services, leading a multidisciplinary team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Sheffield to fight for home.
You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, and plan and deliver service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.
As the strategic lead for your locality, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing, and so we have effective plans to influence change.
You will act as an ambassador for Shelter within your region, representing the organisation through media, networks, and local stakeholder engagement.
Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers, and engaging people with lived experience, and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities, and learning is a key element of this role, as is upholding and promoting a learning culture with the Hub.
About you
A natural leader, who can inspire, support and motivate individuals, communities, and your own team to advocate for change, you will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You will possess sound experience of managing and delivering contracts, partnerships, and services, and of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.
The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
The client requests no contact from agencies or media sales.
Salary: £37,181.68
Location: Sheffield Northbank office – please note this role is hybrid and will involve working in the office at least once a week. Applicants must be willing to work from both locations as required.
Contract: 12-month fixed term contract
Hours: Full time, 37.5 per week
Closing date: Thursday the 18th of April 2024 at 11:30pm
Have you got proven experience of working in a customer service environment along with coaching teams in a tele-fundraising setting? Then join Shelter as a Supporter Services Team Leader and you could be a part of developing our fundraising teams across Shelter.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The outbound Supporter Services team is based in Sheffield, this role is part of our Income Generation directorate within the Individual Giving team and works in collaboration with our Services teams based in Sheffield. The Supporter Services team manage outbound calling activity which underpins the income raised by the Individual Giving team.
The team provides high quality services for new and existing Shelter supports helping to promote Shelter’s work, raise awareness of house and homelessness and enhance the organisation’s ability to retain and recruit supporters.
About the role
You will report into the Resource & Support Manager and develop the tele-fundraising team through active coaching, guidance and as an escalation point. You will be responsible for developing the direction of and delivering the outbound calling programme which includes anniversary and welcome calling to our supporter and leading in the testing and development of campaigns.
You’ll also be responsible for management of our supporter services outbound calling team and acting as an escalation point for any complaints, as well as being the training and development lead for tele-fundraisers supporting them to deliver high quality calls and build workplace skills for the future.
About you
To be a successful in the role you will need to have in depth experience of working in a customer service setting in a supervisory capacity where you’ve supported colleagues in career development. Along with, proven experience of collaborative working with setting targets and supporting a team to achieve these and introducing new ideas, methods, and ways of working critiquing campaigns and activity to assess and improve.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About us
Housing Justice is a Christian charity working to alleviate homelessness in all its forms. We are a friendly and flexible organisation looking for a compassionate leader for our team in Wales. As a bi-national charity we work in partnership with the housing and homelessness sector, refugee and asylum sector, churches, community groups, UK Government, Welsh Government and local government to help provide those experiencing homelessness with a safe and stable home.
Our work is channelled through a range of initiatives that aim to tackle homelessness in various ways at a grassroots level: Faith in Affordable Housing, Hosting people seeking sanctuary, Citadel, Support for people from Ukraine, and The Winter Night Shelter Network in England. Housing Justice Cymru is at the centre of the Housing sector in Wales and since 2021 we have played a pivotal role in the refugee and asylum sector, leading partnerships in support of the Wales Nation of Sanctuary commitment.
In addition, we seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking.
Whilst Housing Justice is a Christian charity, we value differences: we are a diverse organisation, and we work with people of all faiths and none.
We have an office in London and the Wales Director will travel to London regularly for meetings. This is estimated at an average of once a month. The Wales team is remote and home-based. We take frequent opportunities to meet in person and have a strong team spirit. The Director will encourage cohesive and supportive working practices, leading with transparency and empathy.
Hours: 35 per week
Location: Home working, South Wales based location with the ability to travel regularly for local and national meetings.
Benefits:
- Cycle to Work Scheme
- 29 days annual leave each year plus an additional day of holiday for each year of service over 3 years, up to a maximum of 5 additional days.
- We are open to flexible approaches to working and will consider flexible working requests openly
- Employee Assistance Programme
- Home office set-up
About the role
The role of the Director for Wales is to lead the team and the development of the work of Housing Justice throughout Wales. The Director is responsible for ensuring resilient funding for the delivery of existing projects and to develop projects in line with the strategic plan, growing the Charity’s reach to meet homelessness and housing need. They will be a key member of the Senior Management team nationally, developing and spearheading the broader strategic work of Housing Justice.
About you
We are looking for a self-motivated, committed person ideally with experience of working in the homelessness, housing or charity sectors. We would like someone with excellent leadership skills, who understand the importance of wellbeing and involvement.
The skills needed for the role include effective partnership working, business planning, project management and service delivery across multiple functions, as well as financial management skills including budgeting and delivery of cost and income targets.
Finally, we are looking for someone who is committed to making a difference and passionate about supporting people to thrive across Wales in a safe home and community.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below for application instructions or for an informal discussion about the role.
Do you have experience with trauma-informed and person-centred support? Based in Manchester, we are looking for a Navigator to help work between partner organisations and adults to provide positive collaborate outcomes. If you want to make a difference in your local community, this might be the role for you.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team will be made up of six Navigators based across the City of Manchester, as well as a Peer Coordinator. You will hold your own caseload, supported by the Team Leader. You will work alongside Navigators who are based within partner organisations at the Big Life Group and Back on Track, as well as a team of peer volunteers. The team is also responsible for contributing to Shelter’s wider community priorities and work with internal colleagues to deliver our strategy.
About the role
The service will provide Early Help Support for Adults facing multiple disadvantages via the ‘Bringing Service Together for People in Places’ (BST PiP) programme in Manchester and the national Changing Futures programme. Your role will be to work directly with adults and liaise with linked agencies and services in the community to improve outcomes. Your collaborative, trauma-responsive and person-centred approach will be key to achieving this. You will identify blocks and barriers within existing systems and find solutions to make wider and transformational change locally. We put the involvement of people with lived experience of multiple disadvantages at the heart of delivering this service and in co-production of future delivery.
About you
You will need experience of frontline services, supporting adults from diverse backgrounds with multiple and complex needs and/or multiple disadvantages. You will need to demonstrate a good understanding of Manchester based services and community assets, be able to represent Shelter externally and have an appreciation of the barriers and personal difficulties faced by people accessing local services, You will have a proactive, creative, and collaborative approach, great relationship building skills, a flair for leading change and the confidence to challenge the status quo You will also have demonstrable experience of working with volunteers and co-production.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week
This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.
UK Driving Licence and Romani or Romanian language skills are essential.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
The Benefits
– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.
Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.
We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.
To be considered for the role of Roma Outreach Worker, you will have:
- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.
The client requests no contact from agencies or media sales.