Shop Manager And Assistant Shop Manager Jobs in Home Based
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Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.
About Free Tibet and Tibet Watch
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.
Job Description
Fundraising
- Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
- Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
- Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
- Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
- Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
- Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
- Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
- Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
- Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
- When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & Management
- Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
- Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
- Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
- Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General Responsibilities
- Participating in regular team meetings.
- Participate in events and actions as required, with protest attendance highly encouraged.
- Ensure that volunteers working with your team are managed appropriately.
- Participating in monthly finance/fundraising meetings.
- Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
- Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
- Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
- Proven track record of delivering income across one or more of following income streams:
- Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
- Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
- Trusts and Foundations: soliciting and stewarding major grant
- Digital fluency with a deep understanding of how this relates to fundraising.
- Line management of other fundraisers, especially with agile working and diverse skill sets.
- Experience of overseeing the development of team members.
- Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
- Confident reporting directly to the Board of Trustees and representing staff interests.
- Commitment to Free Tibet’s mission.
Desirable
- Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
- Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
- Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
- Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10:00 am on Monday 8th April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 17th April 2024.
Your application should include:
- Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
- Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Torquay shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 21 hours per week
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us, please email us at our recruitment email address.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Permanent
Part time 28 hours per week over 7 days to include Sundays
£21,308.88 per annum,pro rata/ with annual progression up to £21,569.47 per annum,pro rata
*Location - Herne Bay (new shop opening)*
We offer many enhanced benefits including; 28 days holiday a year pro rata - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our new Herne Bay shop.
Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service, come and join us from the beginning in opening our new Herne bay shop!
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The closing date for applications is 18th April 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on 4th April 2024.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
37 hours per week, over 7 days, to include Sundays
£22,960 per annum with progression up to £23,669 per annum
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Permanent
Location: Herne Bay *new shop opening*
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?
We are looking for a Shop Manager to lead our team in our new Herne Bay shop, be with us from the beginning as we set up this new shop. You will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The closing date for applications is 18th April 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on 4th April 2024.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
37 hours per week, [5 days , could include Sundays]
£22,960 per annum, with progression up to £23,669.77 per annum.
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Permanent Contract
Location: Compton Acres Nottingham
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?
We are looking for a Shop Manager to lead our team in the Compton Acres shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage a Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The closing date for applications is 18th April 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on4th April 2024.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Fixed Term Contract (due to end in August 2024)
£10.91 per hour
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Location:
We are looking for a dedicated Sessional Shop Assistant to cover our Norfolk and Suffolk shops , to ensure that the shops stay open full trading hours in the absence of the Shop Manager or the Assistant Shop Manager. You will also be driving productivity and leading on key shop tasks, like shop displays and working the Till.
We are looking for someone who has ideally worked in the Retail environment before and can bring new ideas to the table, who has the means to travel to our 8 shops in Norfolk and Suffolk.
You will be working closely with the Shop Managers and Assistant Shop Managers to make the shops a success, and build links in the local community. You will need to be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way, and support your Shop Management team to be the best it can be, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
This vacancy closes at midnight on Thursday 25th April 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Thursday 11th April.
Interviews will be held on a date TBC.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Peterborough shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 28 hours per week.
Location - Scope's Peterbrough Shop - 20 Herewood Cross, Peterborough, PE1 1TB
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager it is an exciting opportunity to work alongside the Shop Manager in Scope's brand new Fulham shop (Opening shortly). You’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 14 hours per week
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We have an exciting opportunity to join our fantastic Hull St. Andrews team as an Assistant Manager.
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs and covering letters will be anonymised by our recruitment system when you apply for a role at Age UK. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview. We are trialling this functionality to strengthen our recruitment process and offer a fair, unbiased selection process.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
An exciting opportunity has arisen for a Retail Operations Manager to join our Retail Team. This role will require the successful candidate to be responsible for running the logistics required for a disperse network of charity shops, including the supply and distribution of stock; management of suppliers, landlords and associated stakeholders and ensuring that all compliance requirements are fulfilled.
The role will also support the delivery of the retail strategy to drive income growth and increase footfall and to support new business initiatives.
Role Requirements
Operational Management
- Manage the generation and distribution of stock, including organising the logistics for van deliveries and collections to meet both shops and customer requirements.
- Support the development and optimisation of the Redhill distribution hub.
- Manage key internal and external stakeholders including suppliers, landlords and internal support teams, ensuring that an efficient and compliant service is maintained.
- Research opportunities to reduce waste and disposal costs and introduce new/improved sources of recycling.
- Develop proposals to improve the operational management of the retail team in support of the retail strategy.
- Work with the Head of Retail and Retail Sales Manager to host Retail Sales Meetings, engaging the team with the broader aims of the charity.
Income Generation
- Manage the full gift aid claim process, working with colleagues and shops managers to optimise gift aid conversion rates.
- Manage the shops e-commerce and online operations, research and implement associated platforms.
- Support sales promotions and seasonal changes across the chain of shops.
- Support colleagues to develop opportunities for niche sales offers.
- Regularly review shops departmental sales performance to support sourcing and supply of specific stock.
- Working with fundraising colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.
Standards and Compliance
- Manage full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Deliver and manage internal and external audit processes working with Retail Sales Manager and Head of Retail to ensure that all audit actions and recommendations are delivered by the team.
- Adhere to the policies and procedures of The Children’s Trust.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post Title Community Shop Assistant Manager
Responsible to Community Shop Manager
Purpose of Post The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer team to maximise the shop’s financial contribution and to promote the SCT mission by effective and entrepreneurial management and be responsible for the effective operation of the shop(s).
Salary£23,771.00. FTE Per Annum
Hours 35 hours per week
Location SCT Charity Shops (London)
Introduction:
Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.
In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)). SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.
Role and Responsibilities:
Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.
· To assist the Shop Manager in ensuring the shop is well run at all times
· To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
· To optimise sales across all departments and to achieve set targets
· To ensure the team consistently provide excellent customer service to both customers and donors
· To maintain successful retail processes and merchandising.
· To maintain effective stock management and processing and carry out shop administration
· To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
· To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
· To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
· Prepared to move around area and work at different locations if necessary.
· Ability to work flexibly, including working weekends.
· To be flexible when tasks not covered by the job description have to be undertaken.
Person Specification
Essential
Desirable
Skills and Knowledge
· Retail background
· People management skills
· Money management
· Good verbal and written communication skills
· Ability to work well as part of a team
· Good IT skills (including MS Office and email)
· Able to use own initiative
· Strong interpersonal skills
· Visual merchandising/window dressing
· Shop administration, finance,
Experience
· Commercial retail experience, preferably supervisory level
· Demonstrable and proven communication skills
· Demonstrable experience of working to targets
- Experience of working with donated goods
- Experience of working with volunteers
- Experience of charity retail
Cultural Indicators
Delivering Results
· Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
· Makes effective decisions.
Role Model / Leading by Example
· Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.
Continual Improvements
· Consistently seeks to improve how we do things to achieve and Embraces change and innovation.
Effective Communication
· Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.
One Team
· Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.
Additional Benefits:
BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join Turner Contemporary at a pivotal moment. Under the new leadership of Clarrie Wallis as Director with Matthew Slotover (Founder and Director, Frieze) as Chair, our Development Manager will play a career-defining part in plans. You will help deliver our refreshed vision as we significantly shift our operating model.
We are looking for a Development Manager to work closely with the Director and Head of Development to develop and deliver Turner Contemporary’s fundraising strategy, predominantly focused on giving circles, major donors and unrestricted regular and one-off supporters, as well as supporting fundraising efforts and co-ordinating relationships with trusts and foundations.
Our ideal candidate is an experienced, high performing and target driven Manager, with a demonstrable track record of securing gifts and donations from mid-high value individuals and corporations, and a deep understanding of the principles of successful relationship stewardships, across a diverse group of donors, patrons and partners.
Please download the Development Manager Job Pack for more background information and the full job specification.
Deadline for applications: 12pm Friday 12 April 2024
First interviews to be held online: Thursday 25 April 2024
Second interviews to be held at Turner Contemporary: Date to be confirmed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“I am extremely proud to be working for Scope, this has to be the best role in my working adult journey, I love my job and I love working with my team” - Newbury Shop Manager
“I’m a new manager and it is amazing to hear how many amazing people there are in our Scope retail team, it makes me feel so proud to work for such a brilliant company” – Wellingborough Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Hitchin shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 14 hours per week
Scope's Hitchin shop - 30 Market Pl, Hitchin, SG5 1DY
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you will find more information on the Scope website about the type of adjustments we can make.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect. And we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we'll build a culture that’s accessible and inclusive first. And we’ll aim for the same high standards in all our work.
And we will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter Scotland Pop Up Shop in Glasgow Buchanan Street. This is an exciting new opportunity and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter shop in Horsforth. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
What are the benefits?
We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• You know how to recruit and develop a team of volunteers
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.