Support at home volunteer roles in poole, dorset

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Make a difference to the lives of cats and kittens in York and surrounding areas as an adoption coordinator. 

Role overview:​

As the adoption coordinator, you will oversee the rehoming process for cats in our care. This role is essential in matching cats with suitable adoptive families, ensuring a smooth transition from foster homes to permanent residences. You will work closely with fosters, adopters, the Trustees and the Home Visit Co-ordinator to facilitate successful adoptions that benefit both the cats and their new families.

Key responsibilities:​​

• ​Adoption management: Oversee the adoption process from home visit stage to adoption day, including participating in screening potential adopters, facilitating home visits, coordinating meet and greets and providing after care support. 

• ​Communication: Act as the primary point of liaison between prospective adopters and foster carers, providing information about available cats and addressing any questions or concerns with the aim of facilitating a smooth running adoption process. We use Facebook messenger and email as primary forms of communication so access to these is essential.

• ​Matchmaking:  Assess the needs and preferences of both cats and adopters to ensure the best possible matches for long-term success.

• ​Record keeping: Maintain accurate and organised records of adoption applications, follow-ups, and outcomes to track the progress of each adoption.

• ​Support and guidence: Provide resources and support to adopters on cat care, behaviour, and integration into their new homes to facilitate successful adoption. 

• ​Post-adoption support: Facilitate after care support for adopters and ensure the conditions of adoption agreements are upheld- for example sending out neutering reminders when adopted kittens are old enough  and sign adoptions off once fully complete. 

What we’re looking for:​

• Passion for animal welfare and a strong commitment to helping cats in need.

• ​Excellent communication and interpersonal skills.

• ​Strong organisational skills and attention to detail.

• ​Ability to handle cats safely and compassionately.

• ​Proficiency in basic computer skills with experience in using Microsoft Word, Teams, Excel and Docusign.

• ​Previous experience in animal rescue is preferred but not essential.

Why Join us?​

• Gain valuable experience in animal rescue.

• ​Make a direct impact on the lives of cats, our foster carers and the wider volunteer team.

• ​Be part of a supportive community of animal lovers and advocates.

• ​Receive ongoing support from the experienced Trustee team and volunteers.

Summary of the role of Trustee

Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.

But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).

Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.

This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.

Main duties and responsibilities:

• Chair the Income Generation Committee, which has the following key priorities:

• Review and constructively challenge the annual fundraising (FR) plans and budget

• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team

• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly

• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets

• As part of the Board of Trustees:

• set and maintain vision, mission and values

• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure

• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

• Assure the effective and efficient administration of the charity including funding, insurance and premises

• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.

• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

Are you a good listener? Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly? We need you to facilitate our Talk and Support weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others when the regular group facilitator is unavailable. This is a telephone-based role that you can do from home. You will need access to a landline or mobile phone We ask you to commit to covering up to 3 groups per week, although this will vary on a week by week basis. Each group you cover will last for one hour.

Home based

• This role is home based

Additional location information

• Home Based: over the telephone (this role requires you to have a landline or mobile telephone)

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Effective listening skills;
• Good verbal communication skills;
• Work with wide range of people

We are so excited to be relaunching the wonderful Lymington Shop this Spring! Here’s 5 reasons you’ll love to volunteer in our brand new shop.

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We will be opening with a beautiful new look and are now seeking an amazing volunteer team to support us as we prepare for our grand opening.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.

Volunteering in the shop

Our Lymington Shop Volunteers will be in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Are you passionate about animal welfare and wanting to make a difference to the lives of cats and kittens in the York area? Join us as a Foster Coordinator to support the rescue, rehabilitation and rehoming of cats and kittens. 

Role overview:​

As the Volunteer Foster Coordinator, you will play a vital role in managing our foster program for cats in our care. This position is essential for ensuring that our cats are placed in loving, temporary homes while they await adoption. You will collaborate closely with foster carers, potential adopters, and other volunteers to create a supportive environment that benefits both the cats and their fosters.

Key responsibilities:​​

• ​Foster management: Oversee the onboarding and ongoing support of foster carers.

• Communication: Serve as the primary point of contact for foster carers, addressing any questions or concerns and providing necessary updates. Communication will primarily occur through email and messaging platforms, access to facebook and Whatapp is essential.

• Training and support: Provide guidance and resources to foster carers on cat care, behaviour, and best practices to ensure the well-being of the cats in their care and ensuring our policies and procedures are upheld.

• Record keeping: Maintain organised and accurate records of foster placements, including intake forms, health updates, and feedback from foster homes.

• Coordination of resources: Ensure that foster homes have the necessary supplies (food, litter, etc.) and access to veterinary care as needed.

• Post-Foster follow-up: Check in with fosterers to gather feedback and facilitate any transitions to permanent homes, ensuring a smooth process for both the cats and their fosters.

What we’re looking for:​​

• Passion for animal welfare: A strong commitment to the well-being of cats and a desire to support their journey to permanent homes.

• Excellent communication skills: Ability to build rapport and communicate effectively with foster carers and the volunteer team.

• Organisational skills: Strong attention to detail and the ability to manage multiple foster placements simultaneously.

• Computer proficiency: Familiarity with Microsoft Word, Excel, and communication platforms such as email and social media.

• Previous experience in animal rescue: Preferred but not essential; a willingness to learn and grow in this role is important. It is essential, however, to have experience and knowledge of cat health and behaviour.

Why Join us?​​

• Make a difference: Play a crucial role in the lives of cats and their foster families.

• Gain experience: Develop valuable skills in animal rescue and foster care management.

• Community support: Become part of a dedicated team of animal lovers and advocates.

• Ongoing training & development: Receive support and guidance from experienced volunteers and trustees.

To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.

It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.

Benefits

• FREE DBS.
• Discounted food.
• Store discount.
• Volunteer from home.
• Above all you will be making a positive difference in your befriendee’s life.
• As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
• You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
• Training opportunities,
• Volunteering experience
• Detailed references will be provided.

​

Ever been told you that you're a good listener, or that your calm presence helps others feel at ease?

Marie Curie is looking for compassionate, everyday people to join our Companion Team within the surrounding areas of Huddersfield, Halifax or Bradford

What you’ll be part of:

• ​Visit a person weekly in their home and spend time with them and their family members
• Have a chat, a cuppa, or share some quiet time
• Listen to memories, share stories, or talk about everyday things
• Support carers or family members by giving them a short break

You’d be a great fit if you’re:

• Patient and good at listening
• Non-judgmental of others and friendly
• Emotionally steady in sensitive moments
• Able to commit to 3 hours p/week
• Comfortable using email and completing short visit reports

What we will provide you with:

• A deep sense of purpose and connection
• Ongoing support, training and guidance
• A welcoming volunteer community
• Recognition and appreciation for the time you give
• Reimbursement of out-of-pocket expenses each month

You must be ages 18 years or older to apply and be willing to complete a Disclosure and Barring Service (DBS) applicaiton

Want to know more before applying? 

Whether you're curious about the role, have questions, or simply want to get a sense of what it's really like - feel free to reach out and connect with us. We're always happy to chat and give you an insider's view.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain the human-animal bond. StreetVet relies on its team of over 250 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016, the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Our Top Priorities

We are looking for a new Trustee with a veterinary background who can bring a fresh perspective to our board. Working with the Trustee Board and Senior Leadership Team to support with clinical governance, particularly regarding compliance, statutory, legal and regulatory requirements. As a young charity we still need practical, hands-on support from time-to-time from the trustees in their area of expertise while we work to mature into an organisation where the trustees can focus on a purely governance role. Being a trustee can be a very rewarding and enjoyable experience, offering opportunities to help shape the future direction of the charity, enhance the lives of people in our local communities and gain valuable satisfaction of contributing to an effective and ambitious growing charity.

Role Description:

The Clinical Governance Trustee will oversee the charity’s clinical governance for the benefit of the animal patient and the client owner. Practical guidance will be provided to enable StreetVet to help all veterinary surgeons and veterinary nurses to understand clinical governance, whether they are in clinical practice, or not.

Role Responsibilities and Duties:

• Play a full and effective role on the Board of Trustees (attend minimum 75% Trustee Board meetings)

• Act as a conduit for clinical governance information between the Trustee Board, CEO and Clinical Director.

• Meet with Clinical Director quarterly. 

• Ensure volunteers are familiar and coherent with the Royal College Veterinary Surgeons Clinical Governance Code and VMD requirements. 

• Keep up to date with Continuing Professional Development (CPD) and new developments relevant to the area of work. 

• Reflect upon the charity’s performance, making appropriate changes to practice. 

• Critically analyse the evidence base for procedures used and making appropriate changes to practice. 

• Reflect upon communication with other members of the StreetVet team and making appropriate changes to practice. 

• Reflect upon communication with clients and making appropriate changes to practice. 

• Have clear protocols in place to ensure all staff are familiar with procedures for ensuring patient safety. 

• Communicate changes in procedure to the whole practice team. 
   

Who we’re looking for - knowledge and experience  

• A thorough understanding of the veterinary sector. 

• Knowledge of veterinary care within the charity sector would be beneficial. 

• Must be a member of the Royal College of Veterinary Surgeons (RCVS) 

• Ability to advise and recommend clinical governance activities and reviews, where necessary, to fulfil the requirements of RCVS code of conduct and VMD requirements.

• Excellent networking, influencing and communication skills

 Input and Time Commitment:  

• A time commitment of 2-4 hours a month would be expected. 

• Trustees are expected to be available for regular consultation and input on a range of issues in between meetings, usually via email.

• Attend at least one outreach a year. 

• Attend virtual quarterly board meetings, held on third Tuesday of January, April, July, October at 6pm. Meetings duration approx 1 – 2 hours. 

• Papers for the meeting are sent the week prior and Trustees are to ensure they have read and understood all the information in advance in order to participate fully. 

• Attend annual conference – usually 2 days in London. 

• Attend in-person annual strategic review, usually half a day, in London. 

• Training will be provided to give a good understanding and acceptance of the legal duties, liabilities and responsibilities of trustees.

 
Personal Attributes: 

• Good time management and personal motivation, and ability to work flexibly with a small fast-growing organisation

• Belief in the vision, mission and values of StreetVet

• Commitment to equality, diversity and inclusion 

• An ability to think logically and objectively to identify key issues and good judgement to support robust decision making 

• Ability and willingness to devote the necessary time and effort to the role 

• Good communicator, able to both empower and challenge supportively 

• An ability to think creatively 

• A willingness to speak their mind and voice opinions even if these are not shared by other trustees 

• An ability to work effectively as a member of a diverse team 

• Up-to-date IT and digital skills to facilitate collaborative and remote working 

Potential Trustees must confirm that they are not disqualified under the automatic disqualification rules details on the government website - weblink included in the role description. 

Applications close: 31st July 2025. 

Longleigh Foundation is a grant-making charity working to improve the lives and wellbeing of people living in social housing across the UK. From emergency grants that keep people afloat, to funding pioneering research that addresses systemic inequalities, we’re committed to transforming lives and influencing lasting change.

With our new strategy launching this summer, we’re looking for three new Trustees to join our dedicated Board and help drive our next phase of growth and impact.

We’re particularly seeking experience in:

· Finance and Accounting

· Investments

· HR / OD / People Management

· Governance, ideally with a charity setting

· Customer Services / Social Investment within Social Housing

…but above all, we want people who share our vision, values and commitment to social justice.

We warmly welcome applications from individuals with lived experience of social housing and from under-represented communities, especially those identifying as Black, Asian or from other minority ethnic backgrounds.

What you’ll bring:

• Integrity and sound judgement
• Strategic thinking
• Commitment to our mission and values
• Willingness to contribute your skills and time

Trustees serve an initial term of three years, renewable for up to two further terms. Most meetings are virtual, making this an accessible and flexible opportunity.

Why join us?

• Be part of an ambitious and compassionate charity
• Influence real change in the social housing sector
• Learn and grow alongside a skilled and passionate Board

Make a tangible difference to people’s lives.

Position:                Research, Communications and Project Intern

Location:               UK home-based (remote)

Commitment: Flexible hours (voluntary)

About Lived Expert

Lived Expert, founded by Mark Johnson MBE, is a pioneering social enterprise focusing on harnessing the power of lived experience. We've led transformative projects in areas like addiction, homelessness, neurodiversity, and the justice system, and now seek an enthusiastic intern to contribute to our mission.

Role Purpose

As a Research, Communications and Project Intern, you'll play a supportive role in our dynamic team, helping to convey powerful stories and assist in project coordination. This is an excellent opportunity for someone passionate about social change and looking to gain experience in the social enterprise sector.

Key Responsibilities

1. Support Research Tasks: Help in data entry, collection and analysis.
2. Assist in Communications Tasks: Support in creating content for social media, newsletters, and other communication channels.
3. Project Support: Help in coordinating various projects, ensuring smooth operations and effective communication.
4. Consultation Assistance: Aid in gathering and analysing insight from peoples’ lived experience for ongoing projects.
5. Collaborative Work: Work closely with the team to support various initiatives and campaigns.

Person Specification

· A keen interest in social enterprise, research, communications, and project support.

· Strong written and verbal communication skills.

· Ability to work independently and as part of a team.

· Organised and detail-oriented, with a willingness to learn.

Benefits

· Gain valuable experience in communications and project coordination.

· Work remotely with a flexible schedule.

· Opportunity to contribute to impactful projects in a meaningful sector.

· Receive guidance and support from an experienced team.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. As a small charity, who has big plans, we can’t do it without the support of volunteers and fundraisers. That’s where you come in.

Join Our Volunteer Team as a Communications Officer and Make a Difference!

Are you passionate about animal welfare and looking for a flexible, rewarding volunteer role? Help us raise vital funds for our cause by managing and growing our Facebook group where we host monthly fundraising auctions!

As a Online Communications Officer, you’ll be at the heart of our online community, creating engaging content, highlighting auction items, and helping raise awareness for our charity. Your work will directly support our efforts to provide care, rescue, and rehoming for animals in need.

What You'll Do:

• Manage and grow our Facebook group: Keep the group active by posting engaging content that promotes our auctions and other fundraising initiatives.

• Create and schedule posts: Highlight auction items, share updates from our main charity page along with engaging relatable content to keep the group active. 

• Design eye-catching graphics: Use Canva to create appealing posts and event graphics to attract attention and engage followers.

• Engage with the community: Respond to comments, messages, and encourage group interaction to build a supportive environment. Share our group with relevant community pages and work to increase followers. 

• Develop an Auctions Newletter: Produce an exciting newsletter for our Auctions Supporters, keeping them up to date with the latest information and encouraging them to donate and take part in our monthly auctions. 

Why Volunteer with Us?

• Make a real impact: Your contributions will directly support our mission to improve the lives of animals in need. Every post you create, every auction you promote, helps us raise funds for vital care and rescue operations.

• Flexible commitment: You can volunteer from home and work around other commitments. We’re looking for around 1-3 hours per week, and while some tasks may be time sensitive the majority of the role will be flexible. 

• Support & Training: Join a small, friendly team who share your passion for animal welfare. We provide guidance and support to help you succeed in the role.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.