Support Co Ordinator Jobs in Home Based

                                                         IMPACT COORDINATOR SOUGHT
                                         FOR RESTORATION PROJECT ON REMOTE ISLAND

We are a large-scale, dynamic, and forward-thinking restoration and hospitality project in the Northwest Highlands with strong philanthropic and community commitments. The heart of our operation is on a remote and beautiful 800-acre island, where we are delivering stunning, sympathetic builds and authentic guest experiences in an area of outstanding scenery.

We run a monitoring programme to capture our social and environmental impact and effectiveness across a range of indicators and are looking for an enthusiastic, creative person to help with this work and become our Impact Coordinator. Our chief areas of charitable engagement include Education, Rural and Community Regeneration, Arts, Culture, Heritage and Science, Environmental Protection and Improvement, and Health and Wellbeing.

The purpose of this role will be the accurate measurement of the effectiveness and social value of the projects we deliver for our owning Charitable Trust. Our Impact Coordinator will work with our internal and external impact team to measure the social value of past, present and future projects, with strategic guidance and support from our leadership team, external advisers, and Trustees.

                                                                                      Storytelling
This role will suit a graduate with degrees, or equivalent experience, in the Social Sciences, Sustainable Development, Management or related fields. This is an opportunity for an ambitious candidate to jump straight into a well-supported role on a big project and produce well-presented, evidence-based stories about the project’s impact using numbers, text, and multimedia for a variety of different audiences.

                                                                                 Data
We gather social value data and KPIs, and have a burgeoning collection of testimonials, feedback, and imagery. We need someone to help build and maintain our qualitative and quantitative data library. This will very much be a “doing” role, involving time spent with spreadsheets and reports, as well as time spent with the team helping them with the same. We are collating the story of the project to date for a key report in Q1 2025.

                                                                                  Community
Our team is diverse, driven, and comes from across the country and further afield. We have our own growing island community of staff and guests, while also being embedded in mainland life in nearby crofting townships and villages. There are opportunities for working with different teams, sailing heritage boats, hosting guests, educating school pupils, and supporting projects on the mainland.

We are looking for a capable, self-motivated individual with excellent communication skills who will thrive on a challenging project. We anticipate out-of-the-box thinking and self-presentation from the get-go. Training and development will be offered to the right candidate. The salary range for this role will be £25-£35kpa depending on experience. We will be happy to discuss flexible shift patterns and shared accommodation with the right candidate.

The closing date for applications will be the 2nd of May 2024. Teams interviews will take place on the 7th and 8th of May. Preferred candidates will be invited to visit the island on the 16th and 17th of May.

Would you like to make a difference to the lives of older people in Bolton?

Further to a new funding award extension we are now recruiting for fixed term contracts into 2025.

Age UK Bolton is looking to recruit Service Co-ordinators to join our flagship Home from Hospital Service.

The service operates 9am to 5pm, seven days per week, 365 days a year supporting older people for up to six weeks post discharge from hospital.

You will provide practical and emotional support (excluding personal care) to prevent avoidable readmissions and admissions, and enable our older people to recover safely at home. Offering a helping hand and moral support when they need it most.

We are looking for resourceful, practical and empathetic individuals to deliver a high-quality service, and be part of a caring team. Previous experience in a caring occupation would be an advantage, but is not essential; however, compassion, dedication and commitment are.

Job Types: Full-time, Fixed term contract

Contract length: 10 months

Pay: £25,230.00 per year

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.

The Youth Support Co-ordinator works across all of our programmes, focusing on enhancing NYO’s safeguarding culture and processes and supporting the organisation’s commitment to creating a safe and nurturing environment for over 1,000 young musicians annually. The Co-ordinator also plays a vital role in managing recruitment activities, including auditions, which mark many young people's first engagement with NYO, and in ensuring that all NYO activities are conducted with the utmost care for the participants' welfare.

The role would suit an individual with excellent administration skills, strong interpersonal skills and a flexible, can-do attitude. A strong desire to work with young people, and a commitment to diversity, equity, and inclusion are crucial. Experience in supporting projects and events within the arts, education or youth sector is desirable.

At the National Youth Orchestra, you’ll work as part of a supportive, friendly and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our spacious and light offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.

Deadline for applications: Wednesday 24 April 2024 at 10am

We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.

Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people. 

The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.

Please read full Job Description (attached( before applying

To support dads to have positive relationships with their families 

We are looking for a Dad Matters Support Coordinator to join our team to deliver 121 support to dads in the perinatal period.  The successful candidate will play a key part in better supporting dads/partners in the early days of parenthood across Gloucestershire. 

The successful applicant will either be a dad themselves or someone who has equivalent knowledge and experience in working in this type of setting.

Do you have what we are looking for?

• Great listening skills
• An understanding of the needs of babies, children, and families
• An awareness of the impact that poor mental health can have for Dads during the perinatal period
• Experience of developing new relationships and connections
• Good IT skills
• Team player but ability to self-motivate
• A car driver with access to a car

This role is subject to DBS checks.

Main Responsibilities

1-2-1 Support to Dads

The post holder will provide individual face to face and telephone support to dads during the perinatal period (from pregnancy to age 2 years of age).  This will involve the following: 

• Managing a caseload of dads who have been referred to the service by professionals
• Drawing on your own experience of parenting to encourage dad’s strengths and emotional well-being for the ultimate benefit of their own children
• Signposting and supporting access to other services as appropriate
• Educating dads on the importance of bonding and attachment
• Providing a listening space for dads
• Promoting the importance of good mental health
• Reassuring and validating dad’s experiences
• Maintaining good relationships with referrers
• Undertaking designated responsibilities to safeguard and promote children’s welfare

Outreach Support

The post holder will attend Gloucestershire Royal Hospital every week to support dads who are visiting the hospital for antenatal visits and maternity visits. This will involve the following:

• Setting up the Dad Matters pop up information point on the ward
• Liaising with hospital staff and maintaining excellent relationships
• Supporting dads as needed who are visiting the hospital on a 1-2-1 bases
• Signposting dads as appropriate

In addition the post holder will be required to facilitate one Stay and Play session each month.  This will involve:

• Keeping essential records of attendees of groups
• Giving dads a safe space to interact and socialise with other dads
• Encouraging dads to widen their network of relationships and to use effectively the support and services available in the community.

Monitoring & Evaluation:

• Supporting the evaluation of the impact of Dad Matters by adhering to monitoring systems and keeping accurate records

 Supporting the work of Home-Start  

• To contribute to the effective day to day operation of Home-Start in accordance with the Home-Start Memorandum & Articles of Association, Home-Start Standards & Methods of Practice, Home-Start Agreement and Quality Assurance Standards.

To commit to the Home-Start ethos and to understand and implement Home-Start’s policies on:

• Confidentiality
• Equal opportunities
• Looking after children in the absence of their parents
• Safeguarding / Child protection
• Health and safety
• Lone Working
• GDPR

The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above.

This is a 6 month maternity cover role to help deliver a major project to ensure that Muscular Dystrophy UK’s support is accessible to individuals and communities that we aren’t currently reaching or engaging with; to broaden the general reach of our support by working in collaboration with relevant stakeholders and colleagues; and to recruit volunteers to support with this project.  

You will support the Head of Regional Support, Outreach, and Information to identify and implement a sustainable model for broadening our reach. 

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, SE1). 

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

The Project Coordinator will work closely with our team of five Programme Managers to support with the day-to-day operations of the programme. You’ll enjoy supporting with a varied range of tasks and be able to quickly develop a rapport with a wide range of stakeholders. On one day you may be supporting with our volunteering training, writing case studies, or having support calls with the programme’s beneficiaries. 

You will need to be based in London to meet our members and beneficiaries.

The salary is in line with our BITC job framework - minimum of £25,875 per annum up to £29,497 per annum - London office based.   

Closing date: Sunday 5 May 2024 at midnight 

Interviews in the w/c Monday 13 May 2024

We have an exciting opportunity for an Activities and Events Co-Ordinator to join our team, based in London. You will be working on a full-time permanent basis (37.5 hours per week). In return, you will receive a competitive salary of £28,000-£32,000 per annum.

About us: 

St Luke’s is an established and award-winning charity providing services, community events and projects in the vibrant Old Street area of south Islington.  At the heart of what we do is a large modern community centre that welcomes thousands of visitors each year.

The Activities and Events Co-Ordinator role:

As our Activities and Events Co-Ordinator, you will be passionate for developing a programme of community activities and events that take place throughout the week, MondaySunday. The post-holder will co-ordinate a programme of activities that encourage local residents of all ages to be active, engaged and connected in the community.

Responsibilities of our Activities and Events Co-Ordinator will include:

• To plan, co-ordinate and deliver an annual programme of relevant and accessible activities, classes, events, workshops and outings that keep members of all ages engaged, learning new skills and active in the community
• To work collaboratively with St Luke's service leads and partner organisations ensuring the annual programme of activities and events is co-ordinated and reflects all aspects of St Luke's objectives
• To effectively identify the needs and interests of local residents effectively using a variety of consultation tools including our database, completing surveys and through evaluation
• In collaboration with the Communications Team, to create a range of marketing and promotional material for the activities and events  
• To research and recruit suitably qualified and experienced tutors and facilitators and supervise their involvement in delivering St Luke's programmes
• In collaboration with the Volunteer Co-ordinator to supervise and support a team of volunteers supporting the programme of activities and event
• To report on and review attendance monitoring systems assessing the impact and quality of activities and events
• To maintain efficient manual and computer-based records of data in line with current guidance and procedures
• To oversee and assist in the upkeep of the facilities and equipment reporting defects or issues as necessary

Essential Skills, Experience & Abilities we are looking for in our ideal Activities and Events Co-Ordinator:

• Experience of working in a community setting delivering a range of successful activities and events  
• Experience of developing and managing new and existing activities and events from initial planning to post evaluation
• Organisational, administrative and time management skills with the ability to prioritise and deliver quality work to deadlines
• The ability to manage multiple projects simultaneously and work comfortably under pressure within a busy environment
• Track record of creating, managing and working within established budgets 
• The ability to work in partnership with a range of colleagues, individuals, organisations and groups to support and engage the local community
• Understanding of how race, sex, age and other issues are relevant when providing support to users and in all dealings with staff, trustees, clients, volunteers and other individuals

Closing Date: 10am, Tuesday 23rd April 
Interviews to take place: Tuesday 30th April 

If you feel you have the skills and experience to join us as our Activities and Events Co-Ordinator, then please click apply today! We’d love to hear from you.

Application is via application form only - CVs will not be considered.

We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.

Partnership and Digital Marketing Co-ordinator

Refugee Action Kingston exists to enable refugees and asylum seekers to succeed as integrated members of the local community. For over 30 years, we have achieved this mission by delivering a range of services including welfare, immigration and legal advice, education, counselling, and careers guidance.

We are looking for a Partnership and Digital Marketing Co-ordinator

Location:  Hybrid – remote/office in central Kingston

Hours:  Part-time – 21 hours per week (flexible working available)

Salary: £18,000 (£30,000 pro-rata)

Leave: 26 days per annum (pro-rata at 15.6 days) plus bank holidays

Contract: Fixed-Term Contract until March 2025

Reports to: Fundraising and Volunteer Manager

Over the next five years, we want to grow our reach, expand our capacity, and diversify our funding.  Our new Strategy is ambitious and exciting and will rely on strong networks, quality outcomes and excellent communication.  As part of that, we want to engage with small, medium & large businesses in and around Kingston, with a view of securing mutually beneficial partnerships, including donations, in-kind support and volunteering and job opportunities for our clients.

You will bring creative energy and a track record for generating partnerships alongside amazing digital marketing skills.  This role will suit someone who is self-driven, motivated by results and happy to manage their own workflow.  You will be passionate about supporting refugees and those seeking asylum and use that passion to establish and nurture connections.

You will seek to develop relationships that can be beneficial to our client’s journeys of integration including corporate volunteering or donations, employment and work placement opportunities. We are keen that employers have a good understanding of the positive impact people with a refugee experience can bring to their business.

Main Duties

• To develop relationships with corporates, SMEs and other relevant organisations through effective digital marketing
• To create a digital marketing campaign that generates partnerships and mutually beneficial relationships including job opportunities, work interviews, work experience and trials
• Tell the stories of our clients to educate employers and businesses as to the benefits of working with and supporting refugees and people seeking asylum
• Put together a digital marketing plan for the 12 months to ensure all networking, partnership targets are met
• Ensure the website is fit for purpose by updating content, working with colleagues to keep programme pages current and ensuring it complements the digital marketing activity
• Work with the Fundraising Manager to attract funding, corporate giving/donations/in-kind support aligned with the needs of client’s journeys of integration towards employment through effective content creation and social media activity
• Nurture relationships with corporate partners, organisations and businesses to assist in the creation of a refugee welcome working environment via effective digital marketing
   

General responsibilities

• Maintain appropriate information and administrative systems for the project and prepare reports on progress against targets to monitor and evaluate
• Keep up to date with relevant policy changes that will impact on your work
• Represent Refugee Action Kingston externally
• Follow RAKs policies and procedures

Person Specification:

Essential

You will

• Demonstrate an ability to generate key strategic/corporate or business networks through effective digital marketing
• Have a track record of engaging with key stakeholders to develop online support for our work and client community.
• Demonstrate an ability to create digital content, written and visual and have experience of using design tools and social media scheduling tools.
• Demonstrate an ability to grow a network of stakeholders, including using effective social media activity with corporate partners in terms of giving/sponsorship/donations
• Have a track record of delivering a project or campaign to targets and achieving positive outcomes
• Demonstrate an ability to be self-motivated, innovative and creative in your approach to starting a new project
• A strong understanding of services available and the needs of asylum seekers and refugees settling in the UK

Desirable

• Experience of working with Refugees and Asylum Seekers

Our workplace

We want Refugee Action Kingston to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

We particularly welcome applications from Black, Asian and those of other ethnicities, LGBTQ+, people with disabilities and neurodiverse communities, to make a real difference to the refugees that we serve so that equalities and justice remains at the heart of everything we do.

Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for neurodiverse people, people with disabilities or with long-term health conditions.

If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the message function to get in contact.

Please apply via QUICK APPLY

Closing date:  24 April 2024

* All posts working for Refugee Action Kingston require an understanding of the needs of refugees and issues facing ethnic minorities in the UK. In addition, we require a strong commitment to equal opportunities from anyone who works for us.

Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made.

If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions.

This will form part of the recruitment process if you are successful after interview. This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable

Co-ordinator 
Remote working in or near Somerset
£24,960 pa plus excellent benefits
35 hours per week
One year fixed-term contract initially

You will be joining us at an exciting time as we set up our new RNID Near You care home service in Somerset. As a Co-ordinator, you will focus and lead on developing and delivering our new care home service across the locality through sessions in care homes to residents, their visitors and staff, we will be offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating sessions across the region in care home settings and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Somerset. You will have responsibility for the set up and running of these sessions and have good local knowledge of Somerset in order to seek new opportunities for delivery of our RNID Near you services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to venues where we will provide drop-in clinics in community settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 26 April 2024.
Interviews: 29 and 30 April 2024.

Young Healthwatch supports young people aged 8-18 and up to 25 for vulnerable groups, to influence services in the Wakefield District through Young Lives, Healthwatch, and partners.

You will have at least 2 years of experience working directly with children and young people, with a proven ability to involve young people from diverse backgrounds in decision-making.

You will play a key role as Young Healthwatch Coordinator in a job share capacity to undertake the co-ordination of Young Healthwatch activities.

You will be responsible for the development of Young Healthwatch Engagement and Activity Programme for children and young people (8–25-year-old), ensuring they are supported to carry out their roles within Healthwatch.

We are looking for a flexible and creative hands on professional, who is versatile, well organised, positive and motivated. You will have experience of participation activities appropriate to children of different age groups, including children with Special Education Needs and disabilities, be values driven and committed to supporting children and young people.

Young Lives Consortium is a membership organisation supporting Voluntary, Community, Faith and Social Enterprise organisations and groups who work with children, young people and families across the Wakefield District. By working together, we achieve more, progress faster and deliver better services.  Our current services include consultancy, training, support, project management, information, guidance and best practice support, our vision is to ensure those working with Children, Young People and Families achieve their goals through incorporating best practice.

In return we offer, a role for you to grow and develop, opportunity for training and development within the role, a competitive salary, an amazing environment to work in, within a fun, committed and hard-working team.  With people who enjoy going to work every day!! 

Volunteer Co-ordinator - London AGX

Permanent with funding

35 hours per week

£29,394.04 per annum

Benefits

London Borough of Newham

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.

TYPE OF PERSON WE ARE LOOKING FOR/ WHAT'S EXPECTED OF THEM

We are currently looking for a Volunteer Coordinator to join our dynamic, ambitious team.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Experience of developing and delivering training programmes

-Experience of recruiting, training and supporting Volunteers to a high standard, including developing and maintaining a comprehensive programme of support.

-Experience of peer mentoring programmes and/or experience of facilitating participation activities with young people.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is Sunday 5th May 2024. If after 14 days, we have received enough applications we can close this vacancy from the 29th April 2024 onwards

Interviews will be held in May 2024

Key Purpose:

Contribute to the coordination of assured services at RABI and support with the administration of the Service Delivery Team liaising with key stakeholders.

Key Responsibilities:

• Manage the administration of the weekly grant process, collating relevant paperwork and creating purchase orders and reconciling invoices where appropriate.
• Manage the audit process of the weekly grants.
• Weekly monitoring of Staysafe Activity.
• Weekly monitoring of Service Delivery attendance at events.
• Monthly collation of Service Delivery statistics
• Support with the day-to-day enquiries to the Service Delivery Team via phone and email.
• Liaising with external agencies, including suppliers, as required.
• Coordinating internal and external meetings including taking minutes when required.
• General administration support as required.
• To provide cross functional support across departments.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Strong administration skills.
• Experience of administration of systems.
• Experience of having worked with suppliers.
• Excellent communication and negotiation skills.
• A positive and professional attitude.
• Excellent IT software skills.
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience of having worked with a vulnerable user group.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Do you have a skill for processing tasks and the ability to effectively co-ordinate workloads? Do you thrive in a role that combines efficiency with attention to detail? If so, we have an exciting opportunity for you to join our Fundraising Team as an Income Co-ordinator.

As our Income Co-ordinator, you will be responsible for co-ordinating the income processing tasks for the Income team and oversee processing for Gift Aid Claims. You will proactively process claims with integrity, consistency, and accuracy, in compliance with HMRC regulations, ultimately maximising our income from supporters.

Your day-to-day responsibilities will involve daily and weekly scheduling of income processing tasks, addressing complex queries while providing an excellent supporter care service, and managing Gift Aid claims efficiently.

You'll also be instrumental in providing training to others on the claims process, spotting any discrepancies, and collaborating with other fundraising teams to optimise Gift Aid claims.

In addition to your Gift Aid responsibilities, you'll process income and data onto our database, maintaining high standards of accuracy and consistency. All income will be added and coded with accuracy and consistency.

To excel in this role, you'll need to adhere to data protection regulations, HMRC guidelines, and internal compliance policies rigorously. You'll also be an integral part of our Supporter Care team, fostering cross-team collaboration and contributing actively to working groups.

If you're ready to make a meaningful impact in the world of fundraising while working in a supportive environment, then we'd love to hear from you. Join us as we strive to maximise our income which is essential to support people living with an affected by MND.

What are we looking for?

You will be a detail orientated individual with previous experience in a coordination role with the ability to effectively managing your workload and support others.

Excellent communication, both written and verbal, is key, along with strong knowledge of Microsoft Office tools.

Understanding or transferable experience in HMRC Gift Aid compliance and claims processing is an advantage, as is a technical proficiency in databases.

Your ability to process data with precision will be crucial. If you have experience in commercial financial processes and a talent for problem-solving, we want to hear from you!

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Understanding or transferable experience in HMRC Gift Aid compliance and claims processing.
• Understanding or transferable experience in working with payment processing systems.
• Excellent communication skills.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.