Support Executive Jobs in Enfield, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Temple Church is located in the Temple, City of London. The Church serves the legal colleges (Inns of Court) of Inner and Middle Temple, and serves members of the Inns and their families, London’s residents, visiting jurists and travellers from all over the world through the provision of some of the most uplifting services, music and discussions in London. Inner and Middle Temple have established a new registered charity, Temple Church Trust (Reg no 1205712), to maintain the Church, support its choristers and professional musical team, and develop its charitable activities. In advance of the Trust becoming operational in the summer, the Temple Church Committee wishes to appoint the first Chief Executive Officer of the Trust.
The role:
The CEO will be expected to lead and coordinate an established team of full-time and part-time staff; manage the Church’s multifaceted stakeholder network; ensure close control and management of the Church’s resources; and represent the Church and its work to the two Inns and externally so that the Church can function effectively and plan confidently for the future. The CEO will also be responsible for the Church's sensitive commercial development through the Trust’s wholly-owned commercial subsidiary company.
What we need:
You will be an excellent leader with effective interpersonal skills. Your recent experience will be at the director level or equivalent in the third sector, public sector, military or commerce. You will have a proven track record of leading or significantly contributing to the leadership of an organisation similar in size and complexity to the Temple Church. Proven experience in managing and delivering projects and income generation is essential. You should demonstrate a commitment to learning and development and sympathy for the mission and values of the Church of England.
What we offer:
This is a full-time position with an annual salary of £75,000. Benefits include a generous non-contributory defined contribution pension scheme, private health care, and 25 days’ annual leave (plus public holidays).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Partners for a New Economy is seeking a Personal Assistant, for the Director and Grants team. If you have an eye for detail, strong time management and enjoy working as part of a small team, we'd love to hear from you.
Partners for a New Economy (P4NE) is an international donor collaborative of philanthropic foundations, hosted by Swiss Philanthropy Foundation, with the vision of our economy redesigned for nature and all people to flourish. Our website gives more detail on our grant-making and field-building activities. Our six funding Partners are based in the UK, Switzerland, Denmark and the United States, and our current staff team, led by Director Jo Swinson, has 5 people (3.3 FTE) all of whom work remotely (currently based in the UK, Denmark and Switzerland).
Responsibilities to include:
- Managing the Director & Programme Officer’s diaries
- Arranging online and in-person meetings and events
- Booking travel and accommodation for the Director and Programme Officer
- Working closely with the Programme Officer and Director to provide administrative support around our grant-making
- Providing support and completing administrative tasks, as required, to contribute to the activities of the P4NE team
We welcome applications from people with one or more years of experience in a similar role, whether you are looking for a part time or full time position, as we will scope the duties accordingly.
Location: This role is home-based and can be done from the UK or Switzerland (cost of living adjustment will be made to the salary for applicants based in Switzerland). Candidates should be able to work remotely and be comfortable having colleagues and contacts in different locations and time zones.
Hours: Min 20 hours/max 40 hours per week, flexible hours possible over 3-5 days each week, to be mutually agreed with the successful applicant
HOW TO APPLY:
You do not need to send us a cover letter. Instead, please apply by answering these two questions, and attaching your CV:
- What is it about being part of the P4NE team that appeals to you and why are you a great fit for this role?
- In this role, you will be dealing with a variety of stakeholders and organisations. It's likely there will be many competing demands on your time - from scheduling for a busy Director and team, to arranging domestic and international travel; formatting documents, attending team meetings and managing inbox traffic. Describe how you would manage these competing demands and give us an example of how you have done this in the past.
Applications should be received no later than: Thursday 11 April at 9.00am
Please answer both questions and attach your CV.
Closing date for applications is 9am on Thursday 11 April 2024.
The client requests no contact from agencies or media sales.
Award winning, registered charity Future Living Hertford is seeking an Operational Chief Executive Officer. This vacancy has arisen as a result of the planned retirement of the current post-holder who founded the charity and has overseen the evolution, continued growth and huge success of the Charity for the last 10 years.
We are a well-established, forward-thinking organisation propelled by innovation, passion and flexibility. Our success stems from our ability to adapt to the evolving needs of our vulnerable clients and local communities. The charity is strongly supported by a committed and fully engaged Board of Trustees.
Working to a three-year plan that is always ambitious and stretching and supporting a highly skilled and committed staff team across Hertfordshire, this is a rare opportunity to lead a very exciting organisation into its next phase of development.
We are seeking to appoint an individual that puts community and delivering quality services at the heart of everything they do in line with our values of, Respect, Integrity, Safety and Community and possesses vision to take the charity to its full potential.
We are a Charity with a difference, we don’t have one mission, we support our clients and community in varied and innovative ways with programmes they participate in developing and delivering. We support them in leading self directed and flourishing lives. We are seeking an inspirational leader who is entrepreneurial and creative.
The qualities that we are seeking in applicants for this role are:
●Client/Volunteer focus
●Hands-on
●Involved
●Inspirational
●Flexible
●Motivational
●Appetite for growth
●Leadership
●Integrity
Chief Executive Officer
●Hours of work: 37 Hours per week plus occasional evening events
●Salary: £50,000 - £60,000 per annum (plus 5% employer pension contribution) dependent upon qualifications and experience.
●Holiday: 25 days plus 8 public and bank holidays.
●Location:Vale House, 43 Cowbridge Hertford, SG14 1PN with the ability to travel throughout Hertfordshire when required,
●Responsible to: Future Living Hertford Chair of Board of Trustees
The qualities that we are seeking in applicants for this role are:
Community focus – the successful candidate could be someone from within the locality, someone who had a proven track record of delivering for a community in a meaningful way or indeed someone from another sector with transferable skills and a demonstrable desire to support communities in need. They could be connected to the community with an established network or alternatively may have proven skills in networking and building effective working relationships quickly.
Hands-on – we are a medium-sized charity and the candidate must be willing and able to be involved at all levels from operational to executive.
Involved – the candidate will be closely engaged with the Charity’s entire operation, and with local stakeholders and community leaders.
Flexible – the candidate must be able to thrive and lead within an environment of changing focus and priorities and a level of unpredictability.
Motivation – we are looking for a candidate who wants to commit to a medium to long-term career in a Chief Executive Officer role and continue to grow and evolve the organisation.
Innovation and an appetite for growth – the candidate must have an appetite to continually seek development and growth opportunities, whether through securing funding locally or nationally, social enterprise or through partnership working.
Leadership – the candidate will have highly developed leadership skills to be able to connect with our staff team and support them to deliver through their teams utilising training, development, support and if needed robust performance management measures to ensure service aims and objectives are met to the required standard and quality.
If you are looking for your next opportunity working with an award winning and highly respected organisation that is seeking continued success, growth and development then please submit your CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cosmic is at an exciting time in our journey and we’re now searching for a new CEO to lead us into the next phase of growth.
This role will primarily focus on four critical areas: People, Income Generation, Service Delivery & Governance. These unpin all the great work done by us as a charity. It will be your role to drive the future strategy and lead the team to success, alongside an established Board of Trustees
About Cosmic:
In case you haven’t heard of us, we’re Cosmic. A small charity that supports the children’s and neonatal intensive care units at St Mary’s & Queen Charlotte's Hospital by helping patients and their families, and by enabling our dedicated team of nurses and doctors to treat hundreds of babies and children in intensive care.
We go above and beyond what the NHS can't afford purchasing vital state of the art equipment, providing training for health professionals, funding a programme of ground-breaking research into life-threatening diseases and supporting families through one of the most difficult times in their life with one-to-one support, advice, counselling, accommodation for parents.
We have <10 employees, and are based in central London.
What you’ll responsible for:
As CEO, you will:
- Provide clear leadership, strategic direction and management for the Charity, its employees and volunteers.
- Elevate the Charity's income streams.
- Work with and support the Chair, Trustees and finance committee ensure good governance of the organisation.
- Ensure the continued development, quality levels and effectiveness of service delivery
- Increase the Charity's profile, reach and influence.
- Oversee the Fundraising, Finance, HR, Health & Safety and Operations Teams.
This job is for you if:
- You’ve worked in a senior fundraising or leadership role within the charity sector.
- You’re ambitious and excited about driving growth and exceeding income generation targets.
- You have excellent relationship building, communication and networking skills.
- You have experience managing and motivating a team.
- You're a self-starter and happy to make things happen
What we offer:
The opportunity to drive change and make a real difference.
You'll work in a friendly team, with a competitive base salary, pension, and a generous holiday entitlement. We can offer leadership training and support to help you succeed.
So, if this sounds like a role you’d flourish in, we’d love you to apply.
The client requests no contact from agencies or media sales.
Do you have social media experience within a professional organisation? Would you like to use your skills and experience to support lifesaving research? If so, read on.
As a Social Media Executive, you’ll deliver innovative and inspiring social campaigns across British Heart Foundation (BHF)’s channels.
You’ll take responsibility for:
- Leading on social-first campaigns, including ideation and planning, briefing content production, copywriting, approvals, scheduling, and publishing, reporting and learnings.
- Working with a variety of teams across the business.
Be part of a Social Media team who manages the overarching social strategy and growth objectives, content calendar, content production and community engagement.
There’s a wealth of exciting integrated campaigns to work on, from our ‘integrated moments’ such as Heart Month, to sporting events such as London to Brighton and London Marathon.
This role is an exciting opportunity to help communicate our brand’s values and mission, strengthen our community, reach new and diverse audiences, and make the BHF matter to more people.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
This role requires the flexibility to travel and attend key live events, conferences, and locations for content shoots, which will be built into working hours.
About you
As our perfect candidate, you bring experience of successfully delivering large-scale social media campaigns within a professional organisation. You have plenty of professional experience on different social platforms, such as Facebook, Instagram, X, LinkedIn, YouTube, Pinterest and TikTok.
You have experience of running social media for a complex portfolio, first-hand experience of social listening platforms and experience of campaign social copywriting.
With a passion for social media and a keen understanding of content from a user’s perspective, you have knowledge of the social media industry, social media campaign management processes, and related tools and technologies.
A motivated and ambitious individual with excellent organisational and interpersonal skills, your strong conceptual thinking is matched by your ability to bring concepts to life.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held over Microsoft Teams or in our London Office.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. As part of the application form, you'll also be asked a couple of questions relating to the key requirements of the role.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The client requests no contact from agencies or media sales.
Are you passionate about empowering individuals to achieve their full potential in the workforce? Ambitious College is seeking a dedicated Lecturer to join our team and deliver an impactful Supported Internship curriculum based at The Whittington Hospital.
Ambitious College is dedicated to providing unparalleled educational opportunities for young autistic people. Our Supported Internship Programme offers a unique blend of classroom-based learning and hands-on experience within a real workplace environment. Located between the vibrant atmosphere of the Whittington Hospital and our classroom facilities, we provide a dynamic setting for growth and development.
As a Supported Internship Lecturer, you'll play a crucial role in guiding and inspiring our interns as they embark on their journey towards meaningful employment. You will facilitate a supportive learning environment where interns are immersed in real workplace settings, receiving continuous feedback and honing their employability skills. Your dedication and expertise will equip our interns with the confidence and competencies needed to thrive in adulthood and competitive employment.
Please note: You will be based full time at The Whittington Hospital, N19 5NF
Key Responsibilities:
- Develop and deliver a dynamic Supported Internship curriculum tailored to the needs of our learners.
- Provide engaging teaching sessions that promote skill development and independence in the workplace.
- Offer individualized support and guidance to learners, fostering their personal and professional growth.
- Collaborate with host employer (Whittington Hospital) to create meaningful internship opportunities and facilitate successful work placements.
- Lead and inspire a team of two Job Coaches, ensuring a cohesive approach to delivering the curriculum.
- Monitor learner progress, assess performance, and provide constructive feedback to facilitate continuous improvement.
Why join us?
- The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
- Excellent CPD including a wide-range of in house and external training courses.
- You will have the support of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.
- Competitive annual salary paid over 52 weeks and excellent salary progression within the role.
- Cycle to work scheme up to £5000.
- Season ticket loans.
- A wide range of wellness programmes including: virtual yoga & zumba classes, running club, art & cooking classes online.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Access to physiotherapy.
We are committed to investing in our people and their talent. We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference.
Start date: June 2024
Closing Date: Sunday 14th of April
Interview Date: Thursday 18th of April
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
I am delighted to be working alongside an amazing children’s charity in search of 2 x Data Support Executives. This is a London based hybrid role for 11 weeks, start date 2 April. As Data Support Executive your role will be to support the team by loading data on different databases, run predefined processes, helping to keep supporters' data on the core databases up to date and accurate.
Job purpose:
Work with the team to clear a backlog of data that has been previously allocated incorrectly on database(s)
To be able to quickly spot data discrepancies and errors and, where appropriate, learn to manipulate and transform data into understandable format, using tools such as Microsoft Excel or Access (or other similar data manipulation tools).
Be aware of the impact of loading or processing data on to databases.
Skills and experience:
High levels of numeracy skills, able to interpret, analyse and present information in clear and accurate format to meet desired outcomes.
Understanding of importing, transforming, loading and reconciling high volumes of complex data onto databases (such as CRM, Raisers Edge or similar).
Understanding of success in being responsible for carrying out key financial and data processes in a secure, compliant and accurate way.
Skilled in using Microsoft Office (Access & Excel preferably to a high level and Word, Outlook, Teams, etc.) and other Windows based software packages.
If you have the above skills and experience and are immediately available, please apply online today. I would love to have a conversation with you!
Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include:
(see job description for a full list of tasks)
- Lead, inspire and develop the team at Action Hampshire to deliver our purpose
- Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans
- Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols.
- Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
- Enhance the charity’s impact and profile locally, regionally and nationally.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Talent is everywhere, opportunity is not.
Being able to realise your potential depends on who your parents are, your education, your skills, and also where you grew up.
This is why The Talent Foundry exists. We envisage a more diverse, equal society, where young people, through inspiring and fun experiences can build their skills and confidence and connect to exciting employers who value talent over background.
The Programme Support Officer is a new and additional role at The Talent Foundry to support our ambition to change the landscape in social mobility.
This is a role that will work across all facets of our programme delivery and school engagement. Every day will be different and you'll get to work with teachers, volunteers, our facilitator network and our funders every day.
The role
You’ll be a brilliant administrator, someone who is experienced in using technology and processes to support colleagues, funders and schools to engage and support young people. You actively identify ways to support your colleagues balance their competing priorities and keep projects moving towards their goals.
Your experience
- Managing multiple and often conflicting priorities
- Use of IT, data and systems to operate efficient programmes, evaluate and measure their success
- Analysing data and writing updates/reports
- Understanding of and interest in the education sector
- Sales / outreach (desirable)
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider a reasonable commuting distance for the team days in London.
We are open to hearing from candidates who are interested in part-time hours and/or job share.
We offer 28 days holiday + bank holidays (as we close for the Christmas period).
Please read the accompanying job role information for full details before completing your application.
Please note that while we know using AI can be a helpful tool for editing and/or checking spelling and grammar, we to be able to hear your voice, experiences and personality in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our mission is to beat blood cancer within a generation. Clinical trials play an important part in finding more effective and kinder treatments that support this aim. We are looking for a registered nurse to join us as a Clinical Trials Support Nurse in our innovative Clinical Trials Support Service. You’ll be delivering high quality information and support to those looking to enter a blood cancer clinical trial. This role will bring huge value to the blood cancer community.
Ideally, you’ll have extensive haemato-oncology experience either as a research / clinical trials / specialist nurse.
We welcome applications to work full time or part time(minimum 28 hours and or job share, please specify the hours you wish to work in your cover letter.
Applications for this role will be reviewed as soon as they are received so please note that we may bring forward the closing date at our discretion.
The client requests no contact from agencies or media sales.
We are looking for a Personal Assistant and Office Administrator to provide executive support to the CEO and Board of Trustees, as well as adding administrative capacity to the Support Team.
Our mission is to show Christ's love to people in prison by coming alongside them and supporting them. We run a number of programmes, including Angel Tree, Sycamore Tree, Prayer Line and Pastoral Care.
This position is 35 hours per week across five days. This role is based in our office in London (SW1). We are open to discussions about flexibility.
If you'd like to be part of a small and passionate team of people supporting the work of thousands of Volunteers in prisons across England and Wales, we would love to receive your application!
Please apply with a full CV and covering letter. You must have the right to live and work in the UK.
We work with people from all walks of life and we want to reflect the diversity of our volunteers, supporters and the people we serve in prison. Therefore, while of course we welcome all applications from interested and suitably experienced people, we particularly welcome applications from underrepresented minoritised groups.
We also invite interest from those with excellent experience in a number of areas but who may not meet all of the specified criteria.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IT Tech Support - Permanent Vacancy from May 2024
At Dementia Concern, we aim to provide specialist support and advice to anyone in Ealing who is affected by dementia. Our continuously improving services and expert frontline staff deliver the best care possible during the dementia journey. We are proud to be contracted by the NHS to link directly between the eight GP networks in Ealing and the mental health team (CIDs). Community healthcare is unlike any other part of the NHS. It is personalised care that helps people to retain their independence.
There are hundreds of types of dementia, with Alzheimer’s being the most common. Dementia has been the leading cause of death in the UK for the last decade.
As an Integrated Care partner with the NHS, your 2-day a week tech support role here is key to maximising productivity and the lasting impact of our frontline workers out in the local community. By supporting your dedicated healthcare colleagues, you’ll help ensure we reach every person living in their homes, with dementia, in Ealing. Over 50% of the population served are Ealing residents from global majority ethnicities; our team reflects this rich diversity.
Key Facts
Job Title IT Tech Support
Description On-site 1st and 2nd line IT support
Salary £30k per annum full-time equivalent
Office 223 Windmill Road, London, W5 4DJ.
Contract Permanent
Start date May 2024
Hours 14 hours a week, flexible over 2-4 days
Line manager CEO
Location This is an in-person role, based in our offices at W5 4DJ
Holidays 25 days pro rata
Responsible for Implementing IT best practices (processes, procedures, tasks, and
checklists) for the smooth running of community healthcare services.
Key relationships CEO, Fundraising/Marketing, HR Manager/Senior Team, Board Clerk
External Support 3rd line support from a specialist IT company (remote; on-site as nec.)
Main Purpose and Scope of the Role
This is BAU support for staff and on-site/network IT infrastructure. If successful, you will liaise closely with our external IT consultancy, for bespoke 3rd line support, regarding our core IT infrastructure (software, hardware, server and network). You will be the first point of support for your colleagues’ IT needs. You will report on and advise senior management of the IT risks and cybersecurity needs. You prioritise your own work, documenting and communicating progress.
Key Responsibilities:
● Troubleshoot IT based systems, hardware, and software issues for colleagues
● Onboard/offboard employees for IT system; set up all user credentials
● Manage devices for circa fifty staff using GoTo Resolve (our MDM/RMM tool)
● Help staff with Google, Windows, email, VPN and applications like Staffology HR
● Support Senior Team with roll-out of our first self-service HR portal for all staff
● Manage device inventory and purchase new supplies and equipment as needed
● Liaise and negotiate with external IT service providers (eg. EE, Croft, Google)
● Ensure all IT hardware and software is well maintained (documenting actions)
● Develop and update IT policies, subject to board approval
● Advise Senior Team on cost-effective digital forward planning and investment
● Support Senior Team to create a cybersecurity strategy (based on security audit)
ROLE DOES NOT DO - the following high-level tasks covered by external IT company
● Outside IT Manager builds and maintains the organisation’s network and server
● Outside IT Manager manages software licences and supports key tech purchases
● Outside IT Manager sets up core installations on machines for new staff
● Outside IT Manager troubleshoots major issues when your role needs help
Person Specification
Essential Skills and Qualifications:
1. Experience of either Customer Service, Charitable Sector or Small Business
2. Trouble-shooting experience while providing remote and onsite IT tech support
3. Documentation of IT processes, good time management skills and attention to detail
4. On-site management of Active Directory, Network Access Storage (inc. RAID)
5. Proficient in Windows 10/11 & Home/Pro, MS Office and MDM/RMM tools
6. Ethernet cabling experience (crimping etc.) We have loads of structured cabling!
7. Working knowledge of information data security and mitigation of cyber risks
8. Aptitude for IT skills development and staying on top of current industry standards
9. Good problem-solving and communication skills, being able to think on your feet
10. Good working knowledge of: Website CMS & Google Workspace (formerly G-Suite)
Desirable Skills and Qualifications:
11. Basic networking skills e.g:
● CompTIA A+ or experience of office IT support function
● CompTIA Security+, or CompTIA Network+, or CCNA 200-301 certification
12. Working understanding of ITIL Version 3 or 4 framework
How to Apply and Interview
Closing date: Monday 22nd April at 12 midday
Interviews: Week commencing 29th April 2024
Please forward your CV for consideration. CV's are considered on a rolling basis and we may well be in touch with you, before the closing date.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
Download the full Appointment Brief for details
About Future Frontiers
Our Vision: A society where equal access to education and career opportunities enables potential to overcome poverty.
Our Mission: To provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are an award-winning UK education charity committed to improving life outcomes for young people from disadvantaged backgrounds. Our head office is in London, and we have over thirty employees in the central charity team, who are supported by our Board of Trustees, our Youth Advisory Group and over 1400 volunteer coaches.
We have a number of high-profile partnerships, including organisations such as; Allen & Overy, Coutts, Marex, Investec and Vitality UK. We also have a broad and diverse range of supporters, including; Garfield Weston Foundation, Wimbledon Foundation, Goldman Sachs Gives, and The London Community Foundation. We are proud of the sustainable charitable model we have developed, with good reserves and a range of funding and traded income streams, although income generation remains a priority for the effective delivery of our programmes.
Recognising the profound impact of family income on educational outcomes and future opportunities, Future Frontiers delivers a two-year programme of coaching, advice, and guidance. This highly personalised approach equips young people to realise their potential at school and transition positively into further education or training at sixteen.
Our programme is proven to enhance student engagement and increase progression to sustained destinations, and we are dedicated to breaking cycles of disadvantage and fostering equitable futures.
About the Role
The Chief Executive Officer will have as their overarching purpose the realisation of the mission of the charity; to provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
They will be responsible for safeguarding, leadership, financial sustainability, management and administration of the charity in delivering against the mission and in the development and execution of strategy, in agreement with the Board of Trustees.
The Chief Executive Officer will support the Chair to ensure that governance arrangements of the charity are effective and in line with the requirements of the Charity Commission.
About You
We welcome applications from a broad range of contexts and backgrounds; particularly those with significant strategic and leadership experience who have a track record of success and values-led working.
The client requests no contact from agencies or media sales.