Support manager jobs in waltham forest, london
Are you skilled in crafting and optimising personalised email and SMS campaigns? Do you have a passion for executing seamless omnichannel customer journeys?
If you're ready to take on a new challenge, we’re looking for someone like you to help lead our digital transformation in customer engagement.
About the role
The British Heart Foundation (BHF) is undergoing a major transformation to become a truly customer-focused organisation. We're investing in new technology, evolving how we work, and bringing in fresh talent to help us attract, engage, and retain more supporters than ever before.
As our Marketing Automation Manager, you’ll lead the shift from one-off campaigns to automated, personalised, omnichannel journeys using our new Adobe MarTech stack (Campaign, Journey Orchestration, CDP). You’ll ensure the right message reaches the right person, at the right time, via the right channel.
Working closely with internal teams, you’ll design and optimise journeys, migrate communications from Dotdigital, and uphold brand and compliance standards. Using CRM data, you’ll build segments, apply business rules, and scale personalisation.
You’ll manage a Marketing Automation Specialist and support the wider Digital Customer Journey Production (DCJP) team by sharing knowledge and building capability. You’ll lead on performance reporting using tools like Google Analytics and Power BI, and champion a test-and-learn approach to keep improving how we engage our audiences.
This is a collaborative role, working with colleagues across Marketing, Fundraising, and the wider organisation to align journeys with our strategic goals and ultimately help us fund more research and improve heart health for everyone.
About you
As our ideal candidate, you’ll bring proven experience in delivering marketing automation campaigns, with a strong focus on creating personalised, data-driven customer journeys.
You’re confident working across multiple channels and using technology to enhance the customer experience at every touchpoint. You thrive in collaborative environments, enjoy making sense of complex data, and have a deep understanding of omnichannel marketing.
With a results-driven mindset and a passion for continuous improvement, you’re ready to lead, innovate, and make a meaningful impact.
You’ll bring:
- Expertise in omnichannel marketing, with a strong grasp of data segmentation and personalisation to create seamless, targeted customer journeys.
- Extensive experience in designing and delivering automated campaigns across email, SMS, and direct mail using platforms such as Adobe (preferred), Dotdigital, Salesforce, or HubSpot, and applying MarTech capabilities to engage, retain, cross-sell, and upsell.
- Advanced analytical skills, including working with large datasets, building audience segments, and using tools such as GA4, Looker Studio, and Power BI to evaluate and optimise performance.
- Creative and content technical confidence, with a proven ability to develop impactful copy and digital content using tools like Photoshop and Movable Ink, while ensuring brand consistency and audience engagement.
- Strong project and stakeholder management, including line management experience, cross-functional collaboration, and the use of tools such as Jira and Monday to manage priorities, communicate clearly, and build buy-in across teams.
Working arrangements
This is a 12 month fixed term contract
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
The interview process will be two stages with the first stage scheduled for w/c 04/08
Our vision is a world free from the fear of heart and circulatory diseases.

We have an exciting opportunity for two case workers to join the Safer Space Plus Project working 37.5 hours per week.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our Old Street office with the flexibility of hybrid working.
As a Children & Young People's Caseworker, you will:
- Conduct needs and risk assessments, providing tailored support.
- Offer one-on-one support to children and young people affected by domestic abuse.
- Manage a caseload of 12-15 young people, ensuring their safety.
- Continuously review and act on risk assessments.
- Involve children and young people in decision-making.
- Collaborate with statutory partners and attend relevant meetings.
- Advocate for the diverse needs of children and young people.
You will need to have the following essential skills:
- Experience working with vulnerable children.
- Able to complete risk assessment
- Understanding of safeguarding issues.
- Knowledge of domestic abuse & it's impact.
- Ability to work in partnership with multiple agencies.
- Good organisational and crisis management skills.
- Strong communication and IT skills.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: Shelter Head Office, Old Street London, Hybrid
Contract type: Permanent
Salary: £37,181 per annum (plus £5,023.71 per annum London Weighting allowance if applicable)
Hours: 37.5 hours per week
Closing date: Tuesday 22nd July 2025 at 11:30pm
We are hiring for 2 New Partnerships Managers
Do you have corporate fundraising or business development experience, the ability to think strategically and bring ideas to life via written proposals and pitches? Then join Shelter in this key role as New Partnerships Manager and help to deliver our Corporate Partnerships Fundraising strategy by securing high value, long-term support from the private sector to tackle the housing emergency.
About the role
As New Partnerships Manager, your priority will be delivering new, high-value and long-term support from the private sector to help tackle the housing and homelessness emergency.
You’ll focus on securing five -and six-figure partnerships through excellent prospect stewardship and the creation of tailored pitches and proposals, ranging from ‘charity of the year’ to commercial policy-driven relationships. You'll do this while demonstrating huge drive and passion for Shelter’s cause.
Role specifics
We’re looking for a motivated individual to help drive income by securing multi-year, high-value corporate partnerships, with a focus on five and six-figure opportunities. You’ll proactively build and manage a pipeline of prospects, create compelling partnership proposals, and lead on the planning and delivery of strategic projects. Working closely with the New Partnerships Lead, you’ll support the development of team strategy, build strong internal and external relationships, and contribute to a high-performance culture that maximises support for Shelter.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Led by the New Partnerships Lead, the team is responsible for contributing to the growth of Shelter’s voluntary income by securing new corporate relationships that support Shelter’s mission. The team is made up of one Lead, one Senior Manager, two Managers and one Executive. Together with the Partnership Management team, this forms Shelter’s Corporate Partnerships Team, within High Value Partnerships.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the 4 points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our Victim Support Office at Singer Street London.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with Hybrid working.
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Salary: £40,000 - £43,000
Contract: Full-time, Permanent
Location: London Hybrid - Happy to discuss flexible options
Closing Date: 22nd July 2025
Benefits: 8% Employer pension contribution regardless of employee contribution, 25 days annual leave plus bank holidays
Are you passionate a passionate community fundraiser looking for your next exciting challenge? We’re working with the Ruth Strauss Foundation as they seek a dynamic Community Fundraising Manager to join their team.
In this pivotal role, you will lead the development and delivery of community fundraising initiatives, fostering meaningful relationships across diverse communities to support their mission.
This is a great opportunity to lead and grow the 'Turn Cricket Red' campaign, develop new community events, and manage key third-party fundraisers, such as the London Marathon participants. You'll build strong relationships with schools, sports clubs, and community groups, providing excellent supporter stewardship to maximise engagement and long-term support.
To be successful as a Community Fundraising Manager, you will need:
- Proven experience in designing and delivering successful community fundraising events and activities.
- Excellent organisational and administrative skills, including budget and project management.
- Strong relationship-building abilities, with experience engaging diverse community groups and stakeholders.
If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
What is the job?
Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more.
We are looking for a full-time Making Music Platform Manager. The role sits within our Membership & Services Team and is responsible for the delivery of our Making Music Platform service to members.
Making Music Platform is an online platform to help them run their music groups. It includes:
- A public facing website
- A member login area
- Databases to manage membership and activities
- Email communication with members and supporters
- Tools to help with group management including: document sharing, invoicing, data reporting and taking card payments for memberships, merchandise and event bookings
What kind of talent are you looking for?
You should be organised, practical and proactive - able to work as part of a team and use your own initiative to try new ideas and drive work forward.
The Making Music Platform is an IT product and so good IT skills are needed but that does not necessarily mean in-depth technical knowledge (e.g. html or php). Full training on the specifics of Making Music Platform will be provided. The key things for this role are: a technical, logical and curious mind, and the ability to communicate effectively with non-technical people.
What are the terms and conditions?
The 37.5 hours per week can be worked flexibly, and some from home, by agreement with your line manager. We expect at least 3 days to be in the office in Moorgate. The salary is £32,010/year.
Is diversity important for Making Music?
Yes, it is!
We understand that having different voices from all sections of society in our team will help us be the best we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.
How do I apply?
We are looking for the best person for this role, whatever your past opportunities, so we ask you to complete three tasks online. Your answers to these will be the only information the two staff members making a longlist will look at.
We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. Contact details can be found on our website vie the apply now link.
What is it like working for you?
This is a friendly team, and we work hard at being inclusive of everyone. Read our vision and values here. Our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?
Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Senior Programmes & Policy Manager, Scotland and contribute to our journey to help make the food system healthier and fairer.
About the Role
This exciting and varied role will kick-start Bite Back's work in Scotland. Please note this is a remote role but the postholder must be based in Scotland. Suiting a self-starter, this new role will lead our schools and local authority programme work in Scotland, whilst also seeking opportunities for young people to influence national food system policy in Scotland.
Responsibilities
The Senior Programmes & Policy Manager is responsible for:
Programme Development and Delivery
● Launching our two popular, fully funded, social action programmes in Scotland: Bite Back in Schools and Shape Your Streets; working with and visiting schools and local authorities across Scotland
● Supporting school pupils and communities to drive improvements to their local food environments and school food environments
● Helping facilitate youth-led events, workshops, and campaigns focused on food system change
● Working with our Scottish partners and building strong working relationships with participating schools, local authorities and other stakeholders
● Supporting with the monitoring, reporting and evaluation of these two programmes Youth Engagement and Voice
● Seeking out meaningful opportunities for young people to engage with and influence decision-makers in Scotland
● Ensuring youth voice is embedded across all programmes and policy work
Policy and Advocacy
● Actively seeking out opportunities to champion Scottish policy developments in health, education, and food systems
● Working closely with other organisations via established coalitions and more informal coordination around key issues, working collaboratively with values-aligned organisations to achieve our goals
● Developing briefings, consultation responses, and policy proposals, ensuring they are evidence-based and amplify youth perspectives
● Translating young people’s insights into campaign messaging for policymakers and distil policy detail into key points for young people to engage with and campaign on
● Working with the Senior Public Affairs Manager to conduct stakeholder mapping and build a network of supportive Scottish MPs and MSPs
● Ensuring the Bite Back staff team is kept up to date on the Scottish policy and public affairs context
Skills and Experience
We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill.
If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following:
Essential
● Proven experience in policy development or influencing, ideally within the Scottish context
● Track record of delivering youth voice, community or school-based programmes
● Experience working with schools or local authority settings in Scotland
● Facilitation and youth engagement skills, with experience in co-creating with young people
● Excellent communication and presentation skills, including the ability to engage policymakers and partners with confidence
● Deep motivation to create a fairer food system and improve outcomes for children and young people
● Knowledge of Scotland’s political and public sector landscape, ideally in health or education
● A self-starter with the ability to work independently and drive new initiatives from the ground up
● A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real
Desirable
● Familiarity with monitoring, evaluation, and impact reporting in programme or policy contexts
Approach to Work
You will be able to show the following qualities:
● A bold and open mind - you will be prepared to think differently about issues.
● A level head - you will be comfortable working both reactively and proactively.
● A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
● Creativity - you will come at issues from new and surprising angles
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience and Approach to Work to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) Don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
We are 4 Day Week employer
Purpose of the role
Join Brook, the UK’s longest-running sexual health charity and help us shape the future of education, wellbeing, and digital services for young people.
We’re looking for a commercially-minded Business Development Manager to drive growth across Brook’s education, training, and consultancy offers.
It’s a chance to join a dynamic, mission-led team committed to creating lasting change. You’ll play a key role in securing high-value contracts, identifying new market opportunities, and collaborating with colleagues across the charity to co-create services that are needed and impactful.
Essential criteria
- 2 years of account management, or sales experience.
- Experience of working within the third or public sector
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: London
- Salary: £39,000
- Closing date: 27/07/2025
- Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Salary: £34,000
Contract: Temporary, 5-6 Months
Location: Home-based, covering the South Coast of England (access to a car required)
Closing date: Rolling
We are delighted to be working with a brilliant national cancer charity to recruit a Relationship Manager – South Coast to join their passionate Regional Fundraising team on a contract basis for 5-6 months.
As the Relationship Manager, you will play a key role in identifying, supporting, and retaining regional supporters. You’ll build strong relationships with individuals, community groups, and corporate partners to generate sustainable income and ensure the charity continues to make a difference in the lives of people facing cancer.
To be successful as the Relationship Manager, you will need:
- Experience in community or regional fundraising, with a proven track record of meeting income targets
- Excellent relationship-building and communication skills, with the ability to inspire and influence a wide range of supporters
- A supporter-first mindset, with empathy and compassion when working with patient-related supporters
- Strong organisational skills and the ability to manage a diverse portfolio of fundraising activities
- A full UK driving license and access to a car, as travel across the South Coast is required
If you would like to have an informal discussion, please call Ashby Jenkins Recruitment and ask to speak to Harry.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference 2637HW
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Facilities Coordinator supports the smooth day-to-day running of all sites used by The Listening Place (TLP). This hands-on, practical role involves coordinating maintenance, basic health & safety compliance, and supplier relationships across multiple TLP locations. The post-holder will work closely with Centre Managers and the Head of Operations and Finance to ensure that all buildings are safe, well-maintained, and equipped for volunteers and staff to deliver our vital services. The role requires regular travel between sites and occasional out-of-hours availability for urgent incidents.
Key Responsibilities:
Facilities Management:
• Act as the first point of contact for facilities related issues across all TLP sites, ensuring timely and practical resolution.
• Work closely with Centre Managers to ensure each site operates effectively and comfortably.
• Organise and oversee general maintenance, repairs, renewals, and improvement works.
• Help obtain and review quotes from contractors, tradespeople, and suppliers, ensuring value for money and quality.
• Ensure appropriate furnishings, office equipment, and supplies are available at all sites and remote work locations.
• Manage relationships and contracts with external service providers (e.g. cleaners, utilities, insurers, waste management).
• Maintain oversight of security and access arrangements (keys, fobs, alarm systems).
IT, Communications & Utilities:
• Act as the primary liaison for external IT support providers, telecoms and internet suppliers.
• Support day-to-day troubleshooting by working with providers to resolve outages or access issues.
• Maintain up-to-date records of contracts and support arrangements.
Health, Safety & Compliance
• Coordinate facilities-related health and safety compliance, including fire safety and general building safety.
• Organise and monitor statutory and routine inspections, including:
- Portable Appliance Testing (PAT)
- Fire and intruder alarm servicing and testing
- Emergency lighting checks
- Fire extinguisher servicing
- Legionella risk assessments and monitoring
• Carry out regular site walkthroughs and risk assessments.
• Ensure all corrective actions are tracked and followed up.
Facilities Systems and Support:
Define, implement, and maintain systems for issue and problem management, contract management, and asset management to support effective facilities operations.
Administrative Support:
• Maintain accurate records of maintenance activity, supplier contracts, inspections, and compliance logs.
• Assist in coordinating moves, site set-ups, or closures where necessary.
Additional Support:
• Regular travel between TLP sites is required.
• Availability for out-of-hours support for urgent facilities incidents, including evenings and weekends.
Person Specification:
Essential:
• Experience coordinating facilities or site support across multiple locations.
• Experience managing conflicting priorities and communicating with stakeholders across centres.
• Confident communicator, able to liaise with internal staff, contractors, and suppliers.
• Organised and practical, with good attention to detail.
• Good understanding of health & safety and compliance requirements.
• Proficiency in managing contracts, negotiating quotes, and tracking budgets related to premises.
• Experience establishing and managing service level agreements (SLAs).
• Good teamwork ethic, able to build and maintain working relationships with colleagues, volunteers, and external contractors.
Desirable:
• IOSH or NEBOSH certification (or interest in working towards one).
• Familiarity with charity or not-for-profit environments.
• Experience managing IT or telecoms service contracts.
• An interest in improving the environmental sustainability of our services.
To apply please submit a CV and Cover Letter by 28th July. All successful applicants will be contacted on 29th and 30th July with interviews scheduled for the 5th & 6th August with an immediate desired start date.
The client requests no contact from agencies or media sales.
Looking to use your career to stand up for human rights?
Join a bold human rights team taking on China’s occupation of Tibet, and help power the resistance through fundraising. We’re hiring a Fundraising Officer/Senior Officer to grow our movement and amplify Tibetan voices worldwide.
About the Role:
We’re up against a global superpower. Here, your fundraising fights back.
At Free Tibet and Tibet Watch, we are small but tireless: up against one of the world’s most powerful regimes, the Chinese Communist Party (CCP). We’ve adapted rapidly to an unpredictable fundraising landscape, and we’re looking for someone equally bold, creative and committed to help us grow. You may be early in your fundraising journey or already have experience generating income from individual giving or trusts and foundations. Either way, if you want to build your skills while contributing to urgent and meaningful human rights work, we want to hear from you. Depending on your experience, we will appoint at Fundraising Officer or Senior Fundraising Officer level.
About Free Tibet and Tibet Watch:
We stand with Tibetans: for their homeland, their identity, their future, and against China’s brutal occupation.
Behind closed borders, injustice thrives. We break them open with facts and campaigns. Tibet Watch exposes the truth from inside occupied Tibet through evidence and world-leading research. Free Tibet turns that truth into action, with hard-hitting campaigns and relentless advocacy that make the world pay attention. Together, we’re building a global movement that’s impossible to ignore. Tibet can be free. It must be free. And one day, it will be.
Job Description: Fundraising Officer / Senior Fundraising Officer
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Location: Brixton, London / Remote
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Salary: £29,000-£32,000 pro rata, depending on experience
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Hours: 4 or 5 days per week (28-35 hours)
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Reports to: Fundraising Manager
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Deadline to apply: 9am, Monday 4 August 2025
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Interviews from: Monday 11 August 2025
What We Offer:
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Flexible hybrid working and a supportive, mission-driven team
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A culture that values both results and staff wellbeing
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Robust remote working policies and flexible hours
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Generous leave: 25 days + public holidays
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Strong training, development and career progression
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Interest-free season ticket loans
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Pension contribution
Main responsibilities
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Assist the Fundraising Manager with income-generation activity across the organisation.
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Support the Fundraising Manager with the execution of the fundraising strategy.
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Assist Fundraising Manager with Major Donor fundraising.
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Work to ensure that you and the Fundraising Team’s KPIs and targets are met.
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Take ownership of all direct marketing campaigns including postal and online appeals, upgrade and reactivation mailings, email campaigns, regular giving recruitment and lead generation.
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To lead on all fundraising logistics, which includes having full responsibility for the incoming and outgoing post.
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Coordinate paid recruitment by collaborating with the Digital Engagement Team and work on supporter journeys, with sign-off from the Fundraising Manager.
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Provide monthly analysis and reports on fundraising campaigns/appeals and recruitment of new supporters/grants.
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Research new funding opportunities.
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Write and coordinate applications for financial support from appropriate trusts and foundations.
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Regularly check in on prospective trusts and foundation donors/application progress and reporting.
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Coordinate, attend and assist with organising events.
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Ensure that supporter records are all kept up to date (in-keeping with GDPR guidelines) on the database/CRM.
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Ensure that supporter journeys are regularly assessed and of the highest standard.
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Be responsible for handling fundraising queries from supporters and ensuring they are answered promptly and appropriately.
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Recruit and manage (1-2) fundraising volunteers to further support the Fundraising team and activities.
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Craft strong fundraising/marketing copy for the organisation as a whole
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Contribute to Free Tibet’s twice annually printed magazine, where needed.
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Support the Fundraising Manager with budgeting and spotting key areas of success/failure and aiding in the prompt response to either situation.
General responsibilities
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Assist with responding to queries from supporters and donors on a daily basis.
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Participate in weekly team meetings and monthly finance/fundraising meetings.
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Support the Head of Income in all areas of fundraising activities.
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Assist with the smooth running and financial sustainability of the organisation.
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Aid in the day-to-day running, migration and organisation-wide implementation of a new Client Relationship Management (CRM) system.
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General administration duties.
Person Specification
Essential
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Clear passion and interest in fundraising — whether it be learning new skills or developing this area of expertise.
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Some experience securing and/or managing individual giving OR major donor fundraising.
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Strong communication skills (internally with other colleagues and externally with supporters) including the ability to write clear and persuasive fundraising copy.
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The ability to write applications to secure grants from trusts and foundations and reporting.
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Ability to take initiative, manage competing priorities and ensure deadlines are met.
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Commitment to Free Tibet’s mission.
Desirable
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CRM and fundraising analysis experience.
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Digital fluency in direct relation to fundraising i.e. email marketing and social media.
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Some experience managing staff or volunteers.
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Experience working in a third-sector organisation would be an advantage.
Application Process
Please send a CV and personal statement outlining your suitability for this post to recruitment(at)freetibet(dot)org. The deadline for all applications will be Wednesday 6th August 2025 at 9am. Interviews will be held from Wednesday 13th August 2025. We look forward to receiving your application.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
The Muslim Charity’s volunteer programme envisions a world where individuals from diverse backgrounds unite to collaborate, leveraging their unique talents and perspectives to drive lasting change. We’re looking for a dynamic and passionate Manager to be responsible for developing, implementing and overseeing volunteer programmes that support this mission. By offering comprehensive training, resources, and a supportive network, we aim to inspire volunteers to take proactive measures, advocate for sustainable development, and contribute to a more equitable and compassionate world for everyone.
In this role, you will:
- Cultivate partnerships and collaborations with diverse communities and organisations, both nationally and internationally.
- Oversee the recruitment, training and support of volunteers.
- Foster understanding and solidarity among different communities through volunteer activities and outreach initiatives.
- Monitor and evaluate the effectiveness of the volunteer programmes, making improvements as necessary.
- Identify and secure resources, including funding and training materials, to support volunteer initiatives.
- Advocate for sustainable development and social issues, promoting our mission and the importance of volunteerism.
- Prepare reports on programme performance and communicate progress and outcomes to stakeholders and the broader community.
About You
To be successful, you will have:
- A Bachelor’s degree in social sciences, non-profit management, or a related field (Master’s degree preferred).
- Proven experience in managing volunteer programmes, with a focus on both national and international initiatives.
- Strong understanding of social issues and cultural dynamics in various communities.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced, multicultural environment.
- Proficiency in project management and organisational skills.
About Us
Since 1999, we have been delivering aid and development programmes to transform lives. Joining us, you’ll be a crucial part of this mission. You’ll also benefit from:
- A chance to make a meaningful impact on communities both locally and globally.
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.
- An opportunity to travel to different countries and engage with the communities.
For further information and to apply, please visit our website via the Apply button.
We will hold ongoing interviews until a suitable candidate is identified.
At Muslim Charity, we believe diversity strengthens our community and enriches our mission. We are committed to fostering an inclusive environment where all individuals, regardless of background, race, gender, age, disability or faith, are valued. By embracing diverse perspectives, we enhance our ability to serve those in need.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Challenge Events Manager
The Talent Set are delighted to partner with a wonderful health charity on a fantastic Challenge Events Manager role.
We are seeking a highly motivated, organised and experienced challenge events fundraiser to deliver a review of their sports and challenge events programme, identifying new opportunities to grow their income.
Key Responsibilities
- Review, develop and prepare plans to deliver a profitable, engaging and effective annual programme of sports, challenge and community event opportunities
- Manage the annual available sports marketing budget and contribute to annual budget planning
- Create innovative new sports and challenge events, designed to attract and retain supporters and develop plans to launch these on time and to budget
- Work with Communications and Digital teams to develop comprehensive marketing plans to promote events, secure participants and increase levels of engagement
- Manage and motivate a team to deliver campaigns and activities to agreed objectives and KPIs
- Collaborate with Development teams to cross sell and identify leads for fundraisers from other areas of fundraising
- Provide excellent stewardship and supporter experience, with pre and post event contact, to encourage repeat participation
Person Specification
- Proven experience and success in a similar role in events or sports and challenges and/or community fundraising
- Proven track record of being results-driven and working to and achieving fundraising targets
- Significant experience of developing and delivering fundraising and/or event plans
- Ability to create and implement marketing plans (online and offline) for events-related activity
- Good interpersonal skills and experience of building and developing relationships with a wide range of individuals, colleagues, event committees, and suppliers
- Highly organised and analytical, with ability to cope with competing priorities
- Experience of setting and managing budgets, developing strategies, and producing comprehensive reports
What’s on Offer
Salary: £50,000 - £52,000
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.
Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.
This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.
The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.
We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.
If this role sounds right for you and you have the right skills and experience, please download the job description and apply.
As an employee you will be entitled to the following range of benefits:
· Hybrid office/home based arrangement
· 27 days' annual leave (pro rata)
· Pension scheme (company matches contribution up to 7%)
· Free onsite parking
· Employee Assistance Programme
· Eye care voucher scheme
· Cycle to work scheme
· Life cover (if eligible)
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.
We care for seriously ill babies and children in our hospice and at home.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Human Resources Manager – Female Applicants Only
Hybrid | Full-Time | London
MLC Partners are recruiting for an interim Senior HR professional to join a mission-led organisation based in central London. Starting ASAP, working hybrid 1-2days/week in the office.
Managing a small team, the ideal candidate will be passionate about inclusive leadership, wellbeing, and empowering people within an organisation that’s doing life-changing work. You’ll act as a trusted partner to leadership, ensuring HR practices are inclusive, supportive, and aligned with the charity’s mission. You’ll help shape policy, culture, and processes while actively contributing to wellbeing, development, and equity-focused initiatives across the organisation.
Key responsibilities:
- Proven experience leading HR teams and strategy
- Supporting line managers with coaching, training, employee relations, and performance management
- Overseeing recruitment, onboarding, and team lifecycle processes
- Implementing and managing the HR system (CIPHR)
- A commitment to equity, diversity, and staff wellbeing
- CIPD Level 5+ (or equivalent experience)
Key criteria:
- Experience in the charity, women’s sector, or trauma-informed settings
- Proven experience managing HR functions and teams
- Strong knowledge of UK employment law and HR best practice
- Familiarity with CIPHR or other HRIS platforms (and a bonus of implementing a new system)
Please note: This is a female-only role under the Equality Act 2010, Schedule 9, Part 1.
Applications are under constant review, and this role may be filled prior to the ad closing. For any additional questions, please reach out to Annabelle at MLC Partners.