Job Purpose:
• To provide individual information, support and signposting for women, including young women supported by Birmingham and Solihull Mental Health Trust disclosing experiences of domestic violence/abuse • To provide individual information, support and signposting for women working for Birmingham and Solihull Mental health Foundation Trust (BSMHT) disclosing experiences of domestic violence/abuse • To provide training and support to health professionals within BSMHT on understanding and responding to DVA
Duties and Responsibilities
Advocacy and support service
• To provide support to women, experiencing DVA referred or signposted by trust colleagues. • To provide direct casework support, advice, information and advocacy to women experiencing DVA through telephone contact, and/or meetings at the department. • To work with women experiencing DVA to increase their personal safety (and that of any children) and inform them of their rights and options in terms of housing, legal and welfare rights • To be clear of Safeguarding principles, seeking guidance from the Trust Safeguarding Team where appropriate. • To develop good working relationships and liaise with outside agencies when needed. This will include referral to colleagues within BSWA, to other specialist DVA services or other external agencies when appropriate • To keep accurate records of all work done with or on behalf of clients and produce written reports as requested, including a monthly report of referrals and the take up of these referrals advocacy including outputs and patient outcomes • To contribute to monitoring and evaluation of the project.
Practice-based work
• To work alongside mental health colleagues to deliver training and awareness sessions to health care professionals about DVA within BSMHT • To promote awareness of the experiences and needs of women living with or escaping DVA, particularly in relation to their health • To develop a good relationship with all staff and work effectively as part of the departmental team. This includes: o provision of systematic support to teams in participating departments, including meeting with individuals and small groups of clinical and administrative staff o working closely with DVA champions in each department, where applicable o attending relevant meetings • To further develop effective assessment and monitoring procedures and ensure that clear accurate records are kept and maintained • To review number of advocate referrals made by clinicians in participating departments.
Administration and Monitoring
• To work within BSWA’s administrative and financial systems • To keep accurate records of financial transitions in line with BSWA’s procedures • To ensure that Health and Safety records are kept up to date • To monitor and evaluate the service, via various methods including feedback from service users • To contribute where appropriate to the preparation of returns for funders • To follow the host Trust’s policies and procedures
Communication:
• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the staff, volunteers and service users by: o Maintaining BSWA and trust communication records o Following safety procedures o Attending team meetings • To attend in-house and Trust training • To attend support and supervision sessions, including case reviews and safeguarding, with your line manager • To develop a professional working relationship with external agencies • To be involved in the Annual Review process • To participate in multi agency work, including delivery of training and awareness sessions, as agreed with your line manager • To promote awareness of BSWA services and the impact of domestic violence on women and children
Training:
• To identify and attend training relevant to the post in agreement with your line manager • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users • To participate in the development and annual appraisal of a personal individual development plan with the line manager
General:
• To work within BSWA and Trust policies and procedures and demonstrate a commitment to the values and ethos of BSWA. • To work within BSWA’s and BSMHT’s framework for equal opportunities and antidiscriminatory practice and offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation • To maintain the confidentiality of women and children using the service and in all matters relating to the organisations. • To work within BSWA, Trust and local multi-agency adult and child safeguarding procedures. Where this may produce conflict immediately raise with line manager. (Worker will be trained to level 3 safeguarding) • To maintain an awareness of the issues surrounding domestic violence on a national and local level • To work within the principles and standards of Birmingham DV Standards and support Birmingham Domestic Abuse Strategy • To ensure the efficient use of resources at all times • To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post
In this role you will be supporting people who have sensory impairments and/or complex communication needs to access the community. You will also play a role in supporting people to develop their communication, make choices, and learn new skills.
A background in support work is not a requirement, but the right personal attributes are!
We are looking for candidates who:
- Have superb communication skills and can relate well with others.
- Like being out and about, and are happy to support people to access the activities and places that they enjoy.
- Are creative in their approach when trying to engage people they support.
- Feel that no one, no matter how complex their disability, health, care and support needs should be left out of life.
What we need from you:
- Valid UK driving licence and use of own vehicle when supporting people to access the community (mileage expenses are compensated at 40p per mile)
- Available to work on a Saturday.
- Can demonstrate a keenness to plan and participate in activities and days out with the people you will be supporting.
What we would like you to have:
- BSL is not essential for this role, but will be a plus.
What we will give you:
- £9.08 per hour
- Bespoke, rewarding career pathways
- Free parking (where available)
- Extensive employee discount scheme.
- Group Personal Pension scheme
- Generous annual leave entitlement, with the option to buy more.
About Sense…
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
Sense has a proven record of offering high quality, pioneering services. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Please select the 'Additional documentation' link to view the 'Service One Page Profile', this provides more information on the role and the service in which it is based.
For an informal discussion about this role, please contact: the recruitment team.
To apply…
Please use the link below to complete your application.
Managers will use your application to shortlist candidates in relation to the Personal Specification; therefore it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines and job description (found at the base of this advert) before applying.
If you are a disabled candidate and require a hard copy pack or a different format please contact the recruitment team
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.
Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.
As we say in our Equality and Diversity pledge, we want to ensure people are given the opportunity to realise their potential with us. So, if you have a disability which prevents you from driving but you are interested in a role where our advert says driving is required, please get in touch with us to discuss your application. We encourage you to apply for the role and we will try to make any adjustments to the role that may be possible.
No agency submissions, any submissions without prior authorisation from Sense will be treated as our own, as such no fee will be payable.
#INDMIDS
Fixed term contract until March 2022
Birmingham
Closing date: 31st August 2020 at 11.30pm
Do you have a good understanding of homelessness and housing legislation and an awareness of mental health, substance misuse and repeat offending? Then join Shelter as a Housing First Navigator and you could soon be playing a vital role within our Birmingham Housing First service which is funded by the West Midlands Combined Authority (WMCA).
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change ¿ with individuals, in communities, across society ¿ and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
About Housing First
Housing First is an internationally evidence-based approach, which uses independent, stable housing as a platform to enable individuals with multiple and complex needs to begin recovery and move away from homelessness. It operates on the principle that if a person has a safe, secure home they are in the best position to address any other challenges they may have. Our aim in this innovative service is to ensure that people with complex needs are accommodated safely without the requirement to be 'housing ready'. We will also link them with appropriate services, even where they may have been previously excluded.
About the Role
As a Housing First Navigator, you'll be a key worker providing coaching, support and advice for a small group of Housing First customers who will be single people or childless couples who are rough sleeping, homeless or at imminent risk of rough sleeping. They may present as challenging and difficult and are likely to have multiple and complex needs, which makes finding, securing and maintaining accommodation impossible or extremely difficult. Your challenge will be to engage with customers who have a history of disengaging from services, using a variety of techniques and approaches to build a relationship and develop a support plan. Your overall aim will be to put customers' needs first in helping them to reach their personalised goals, make informed decisions, and achieve a greater level of stability and independence.
About you
Experience of working with vulnerable people and/or people with multiple and complex needs in a safeguarding environment is essential. Customer-focused, results-driven and trustworthy, you have lots of empathy and a genuine desire to help others. What's more, you enjoy working both independently and as part of a team and are not afraid to challenge the status quo and introduce new ideas where appropriate. Experience of using a range of IT applications, including case management systemsand the ability to type is desirable.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Walsall, West Midlands
About Us
We are Family Action, a national charity committed to building stronger families and brighter lives by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.
We seek to empower people and communities to address their issues and challenges through practical, financial and emotional help. Our work is wide-ranging and includes help for parents-to-be, the provision of many Children’s Centres in local communities, intensive family support, emotional health and wellbeing services, counselling, mediation and therapies, support in schools and financial grants programmes. Family Action is also recognised as a leading provider of training and consultancy.
We’re looking for two Caseworkers to join us on a part-time basis and support the delivery of our Special Education Needs and/or Disabilities Information and Advice Service (SENDIAS) in Walsall.
The Benefits
- Salary of £19,974 - £22,584 pro rata
- Leave entitlement and pension scheme
- Career development opportunities
- Full induction and ongoing quality training
- The opportunity to become part of Family Action initiatives
- Flexible working hours
If you have a strong understanding of SEND legislation, this is a brilliant opportunity to make a real difference to the lives of families in Walsall.
You will have the chance to play an integral role in driving the success of the service at a local level and ensuring that SEND issues are a priority for everyone.
We are forward looking, ambitious and committed to continuous improvement. We are a people-focused, can-do organisation that operates with mutual respect. If you share these values, we would love to hear from you.
The Role
As a Caseworker, you’ll support the delivery of our SENDIAS offering, which will be launched in Walsall in September 2020.
SENDIAS aims to empower parents/carers and young people with special educational needs and disabilities by providing free impartial information and advice relating to education, health and social care.
You will provide families with advice, support and information to help them navigate the SEND process and achieve positive outcomes.
Specifically, you will:
- Communicate with families over the phone, via email and through face-to-face meetings
- Provide impartial advice on local policies and practice
- Support families during the EHC assessment and planning process
- Develop positive working relationships with agencies
About You
To join us as a Caseworker, you’ll need:
- At least one year’s experience in a similar support role
- Experience of working with families with additional needs and/or in an educational environment, local authority, voluntary organisation or another field relevant to additional needs
- Knowledge of SEND legislation, particularly the SEND Code of Practice 2014
- Strong interpersonal and communication skills
- A recognised professional qualification in social work, health, education or equivalent
- An Independent Provider of Special Education Advice IPSEA legal training qualification (or the willingness to gain this within 12 months)
Experience of working directly with young people would be beneficial to your application.
Other organisations may call this role Support Worker, SEND Support Worker, Social Care Assistant, Social Care Worker, SEND Advisor, Care Worker, or Special Educational Needs & Disability Support Worker.
These are part-time roles, working 22.2 hours per week and two positions are available.
The closing date for applications is the 12th August 2020.
Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Caseworker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Refuge Project Worker Birmingham- maternity cover £23, 279
To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.
We currently have the above vacancies, and, unless stated otherwise, we are particularly keen to recruit staff who can speak community languages, particularly Punjabi, French, Polish, Somali and Farsi. All positions, unless otherwise stated, are full-time, 37 hours per week.
These posts are subject to a 6% pension contribution. Women only need apply. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).
BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.
The closing date for receipt of completed applications is Wednesday 19th August at 12 noon. Interviews will take place week commencing 31st August.
Refuge Project Worker- Solihull- fixed term until end of March 2021 £23, 279
To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.
We currently have the above vacancies, and, unless stated otherwise, we are particularly keen to recruit staff who can speak community languages, particularly Punjabi, French, Polish, Somali and Farsi. All positions, unless otherwise stated, are full-time, 37 hours per week.
These posts are subject to a 6% pension contribution. Women only need apply. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).
BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.
The closing date for receipt of completed applications is Wednesday 19th August at 12 noon. Interviews will take place week commencing 31st August.
Duties and Responsibilities
Support work:
➢ To work with women to identify their, and their children’s, support needs and incorporate these into women’s individual support plans ➢ To assess risk and to safety plan with women, reviewing assessments and risks regularly ➢ To devise and implement appropriate methods of communication with women and children, in agreement with your line manager ➢ To provide practical support on a range of issues including housing, benefits, legal matters, and emotional support to enable women’s recovery from their experiences of abuse. ➢ To work alongside colleagues at BSWA’s Home Options Hub to provide advice and support to women around housing options and develop individual housing action plans with women ➢ To support women through their resettlement process where relevant ➢ To facilitate access to BSWA and its services and to refer and signpost into specialist statutory and community services where necessary to help meet needs ➢ To encourage the development of safe and appropriate support networks within the community ➢ To work within the monitoring and evaluation procedures for the project including encouraging feedback from service users and producing statistical information
Development:
➢ To identify and develop support strategies to meet the needs of women and children seeking support ➢ To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights. ➢ To identify and make links with existing projects and community services and to develop joint services where appropriate ➢ To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project ➢ To participate in multi agency work as agreed with your line manager ➢ To promote awareness of the impact of domestic violence on women and children and BSWA services
Administration:
➢ To work within BSWA’s administrative and financial systems ➢ To ensure that adequate records are kept for all service users and relevant monitoring data collected and recorded ➢ To ensure that Health and Safety records are kept up to date ➢ To produce monthly reports for your line manager
Communication:
➢ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team meetings d) Carrying out risk assessments in conjunction with your line manager ➢ To attend in-house training ➢ To attend support and supervision sessions with your line manager ➢ To develop a professional working relationship with external agencies ➢ Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate ➢ To be involved in the Annual Review process
General:
➢ To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation ➢ To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation ➢ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA ➢ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice ➢ To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout ➢ To undertake any other duties required by BSWA, which may arise and commensurate with the post
Closing date: 9th August 2020 at 11.30pm
Interviews: 18th August 2020
We're looking for a results-driven individual with experience of supporting vulnerable people or those with complex needs and who are, or have been, rough sleeping, to join us as an Engagement Worker and play a vital role in a new rough sleepers service.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change ¿ with individuals, in communities, across society ¿ and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
About the Service
This innovative new service aims to support individuals who are currently entrenched rough sleepers to move away from the streets into settled secure accommodation and to access the support they need to remain off the streets. A key feature of the service will be the involvement of people with lived experience of homelessness in service delivery and shaping its future.
About the Role
You'll be working to an assertive outreach model that places the emphasis on engagement, maintaining contact and relationship building in community settings. Your challenge? To build relationships with, and support a caseload of clients who are currently entrenched rough sleepers. Together, you'll develop co-produced, outcome focused support plans that reflect each participant's personal strengths and goals. We'll also count on you to co-ordinate interventions provided by other agencies to ensure that the right support is offered at the right time to enable each recipient to progress on their journey to recovery. And, all the while, you'll need to work to the principles of the No Wrong Door Network, as you help participants to exercise choice and control over their lives.
About you
Whilst not essential, you will ideally have lived experience of homelessness or related issues, helping you to support vulnerable individuals or those with complex needs who are, or have been, homeless or rough sleeping, to exercise choice and control in their lives. As well as a structured, calm and well organised approach, you will be forward thinking and flexible. What's more, you are familiar with working in a safeguarding framework and are not afraid to introduce new ideas, methods and processes to working practices when appropriate. Knowledge of relevant Birmingham based services would be useful, but is not essential.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behavior and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Duties and Responsibilities
Development & Support Work:
• To work alongside Umbrella colleagues and women experiencing domestic abuse to assess need and identify appropriate support programmes • To deliver one to one support to women around their experiences of abuse • To develop clear referral pathways into ongoing support for women and their children where necessary • To bring specialist domestic abuse knowledge, skills and understanding into the team through briefings, joint working and participation in reflective learning sessions • To carry out detailed monitoring and evaluation of all support work and keep an accurate record in line with relevant legislation • To ensure that appropriate risk assessments are carried out and that all venues, equipment and activities comply with Health and Safety requirements and other relevant legislation.
Administration:
• To work within BSWA’s administrative and financial systems. • To ensure that adequate records are kept for all service users. • To keep accurate records of financial transactions in line with BSWA procedures. • To provide monthly reports to the Manager about work that has taken place, feedback from service users and produce statistical information about participation. • To contribute to the preparation of reports for funders.
Communication:
• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) maintaining BSWA communication records b) following safety procedures c) attending team and other meetings • To attend support and supervision sessions with your line manager. • To attend substance misuse service team meetings and learning sessions as agreed by your line manager
Training:
• To identify and attend training relevant to the post, in agreement with your line manager. • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users. Page 2 of 3 • To raise awareness of the impact of domestic violence on women and children and BSWA services.
General:
• To maintain the confidentiality of the women, children and young people using the service. • To maintain confidentiality in all matters relating to the organisation. • To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice. • To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those related to working with children and young people. • To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout. • To ensure the efficient use of resources at all times. • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA. • To participate in the development and annual appraisal of a personal individual development plan with the line manager. • To undertake any other duties required by BSWA which may arise incidentally, develop or be assigned commensurate with the post
Recovery Navigators
Birmingham
£18,246 (pro rata £9,123 for part time position) per annum
37.5 hours Erdington, Birmingham
18.75 hours Handsworth, Birmingham
Our client is a leading provider of mental health services in Birmingham and the West Midlands.
An exciting opportunity has arisen for Recovery Navigators to offer an individualised and integrated Recovery service to users aged 18 upwards, who require support to manage their physical, psychological and emotional health needs.
You will have a central base at either their Erdington or Handsworth Recovery Hub. These roles require the post holder to be able to work evenings and weekends on a rolling rota. Your typical week would include facilitating social support sessions in community venues, offering activities such as stress reduction and relaxation, and giving signposting advice and guidance and personal development planning.
You will be required to complete administrative hours each week in order to update your online registers, update service user information on their online database, contact new referrals, prepare materials for your upcoming activities or sessions, respond to emails, and follow up any other administrative duties in relation to your role.
Please see the Recovery Navigator Job Description for full details of all of the skills and experience required for this role by clicking apply. If you feel that you meet the requirements of this position they would like to hear from you.
Benefits include 33 days holiday (including Bank and Public Holidays), defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Their people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
Find your ideal role with networx With new jobs added daily finding your ideal role has never been simpler. Due to our unique approach to re... Read more
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.
The role is responsible for the development and delivery of wellbeing services that support people to live well in and around their homes and community. It will be responsible for developing and expanding the Listen and Connect telephone support and befriending service and will lead on working closely with health and social care colleagues, including internal staff, to develop programmes and services that support people to improve their wellbeing. The role will develop the portfolio of work in the fields of telephone support services, mental health, isolation and working with vulnerable adults to ensure that they are supported and connected. The Listen and Connect service has been developed in response to the levels of isolation and loneliness experienced as a result of COVID-19. It provides people with advice, guidance, service navigation information and for many, a friendly chat. The Programme Manager is required to develop and expand the service that sit within this function to support those most in need, including vulnerable older adults, those who are isolated and those requiring support for their mental and physical wellbeing. The Wellbeing Support Programme Manager will be responsible for service design, development of patient and service user pathways, service protocols and referral routes in and out of the service. The role will oversee the Listen and Connect team and work closely with telephone triage and Knowledge and Insight to ensure ease of access to the service for people to self-referral and agencies to access on behalf of other. It is essential to understand the commissioner, provider and funding landscape relevant to this programme of work.
Main responsibilities:
Work with internal Directorate colleagues such as Healthy Communities Programme Manager to develop service in line with wider Social Prescribing services to support vulnerable adults.
•Identify methods and potential funding, to develop approaches to supporting people in the recovery and restoration phase of Covid to live well.
•Working closely with the wider telephone triage team to ensure pathways into the service are clear.
•Develop service governance including patient and service user pathways, protocols, safeguarding policy and other relevant paperwork.
•Work with Knowledge and Insight to develop robust data collection and reporting on service impact.
•Lead on engaging internal and external stakeholders as part of a multi-disciplinary team to identify new ways of supporting lonely and socially isolated adults and raising awareness and access to the service(s).
•Lead on developing new programmes and services with health and social care colleagues such as GPs, Adult Social Care, providers and commissioners that that support people to be socially and physically active, and mentally well.
•Develop approaches specific to the Covid recovery phase, for supporting individuals and communities to improve their health and wellbeing.
•Work proactively with key partners such as health, social care and mental health to ensure that appropriate pathways, relationships and funding opportunities are maximised.
•Lead and manage the Listen and Connect team, offering supervision and support to staff to deliver the service and manage complex cases, in addition to line management and case management.
•Develop the workforce, including training and skills and wider service development & manage the Listen and Connect team.
Strategic Scope:
•Works at a strategic level, having input into strategy and budgets for their department and business area.
•Contributes to the direction of the business through input into the strategic plan and budget setting for their immediate area of responsibility.
•Has a full range of management and leadership skills.
Business Skills
:•Responsible for the management of a department, which is of significant importance to the business.
•Takes the initiative to keep own and subordinates skills and knowledge of their technical or professional specialty up to date.
Complexity:
•Makes decisions that impact the organisation's achievement of organisational objectives and financial performance.
•Demonstrates clear leadership and the ability to influence and persuade.
•Performs a challenging range and variety of complex technical, professional or financial activities
.Autonomy:
•Establishes organisational objectives and delegates responsibilities.
•Accountable for actions and decisions made not only by themselves, but by subordinates.
Specialist/technical roles (if applicable):
•Is a subject-matter expert within their own discipline and has a broad understanding of all aspects of their technical discipline.
•Specialist knowledge of developing service protocols, safeguarding and supporting vulnerable adults
•Experience of supervising and supporting staff to deliver the service and manage complex cases, working with vulnerable adults, in addition to case management.
•Understands the implications of new developments in their area of speciality and maintains awareness of developments in the community.
Benefits
·Bring your own device - £20 towards your phone bill monthly.
·Health Shield – discounted health benefit against eye examinations/prescriptions.
·+Plus EAP (counseling and DRs on call 24hrs a day)
·Death in Service – 4 times your salary paid to beneficiary.
·Nest Pension – 8% paid by TAWS 3 % paid by employee.
·Annual Leave – 25-29 days AL plus 5 wellbeing days
·Flexible working.
The Active Wellbeing Society deliver a series of projects that enable people and communities to get active together. We also provide over 200 f... Read more
The client requests no contact from agencies or media sales.
Job Purpose:
• To plan and implement high quality support and advocacy services for women affected by domestic violence who are deemed as being high risk and/or whose abusers are involved with the Drive perpetrator project. • To work within a multi-agency framework to ensure the safety of women is prioritised.
Duties and Responsibilities:
Support work:
➢ To recognise women and children’s individual needs, providing a short to medium term service to meet those needs ➢ To support the empowerment of the service user and facilitate their understanding of the dynamics of domestic violence ➢ To carry out risk assessment and safety planning with women ➢ To promote women’s safety within multi-agency arenas such as MARAC and Drive meetings ➢ To work with women to access services to help keep them and their children safe ➢ To facilitate access to BSWA and its services ➢ To devise and implement appropriate and safe methodsof communication with women and children, in agreement with your line manager
Development
➢ To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights. ➢ To identify and make links with existing projects and community services and to develop joint services where appropriate ➢ To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the service ➢ To promote awareness of the impact of domestic violence on women and children and BSWA services ➢ To participate in multi agency work as agreed with your line manager
Administration:
➢ To work within BSWA’s administrative and financial systems ➢ To ensure that adequate records are kept for all service users ➢ To ensure that Health and Safety records are kept up to date ➢ To produce monthly reports for your line manager Page 2 of 3 ➢ To monitor and evaluate the MARAC IDVA and Drive Service, via various methods including feedback from service users and produce statistical information
Communication:
➢ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team meetings d) Carrying out risk assessments in conjunction with your line manager ➢ To attend in-house training ➢ To identify and attend training and conferences relevant to the post, in agreement with your line manager ➢ To attend support and supervision sessions with your line manager ➢ To develop a professional working relationship with external agencies ➢ Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate ➢ To be involved in the Annual Review process
General:
➢ To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation ➢ To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation ➢ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA ➢ To work within BSWA and local multi-agency child and adult safeguarding procedures. ➢ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice ➢ To undertake any other duties required by BSWA, which may arise and commensurate with the post
Administration: ➢ To work within BSWA’s administrative and financial systems ➢ To ensure that adequate records are kept for all service users ➢ To ensure that Health and Safety records are kept up to date ➢ To produce monthly reports for your line manager Page 2 of 3 ➢ To monitor and evaluate the MARAC IDVA and Drive Service, via various methods including feedback from service users and produce statistical information Communication: ➢ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team meetings d) Carrying out risk assessments in conjunction with your line manager ➢ To attend in-house training ➢ To identify and attend training and conferences relevant to the post, in agreement with your line manager ➢ To attend support and supervision sessions with your line manager ➢ To develop a professional working relationship with external agencies ➢ Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate ➢ To be involved in the Annual Review process General: ➢ To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation ➢ To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation ➢ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA ➢ To work within BSWA and local multi-agency child and adult safeguarding procedures. ➢ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice ➢ To undertake any other duties required by BSWA, which may arise and commensurate with the post
£19,847 - £23,350 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)
Full- Time (35 hrs p/w) - FTC until 31 March 2021
Graiseley Centre, Wolverhampton
Ref Code: KWM-202
Are you a proactive, collaborative and compassionate individual with a proven record of engaging positively with young people, families, offenders or other vulnerable groups?
If so, St Giles Trust has an exciting opportunity for driven Keyworkers to work on a vital project that aims to help to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, and gangs, and to keep young people from coming into care by supporting them to live safely with their families.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About these pivotal roles
You will be expected to be a proactive member of the new specialist multi-agency and multidisciplinary Young Persons Team, where you will provide a high-level service to vulnerable or at-risk young people across the different levels of need/ support from early help to children and young people in care. This will involve sharing best practice with other members of the team in relation to approaches and strategies, developing plans of support and promoting programmes of social education, activities, support, and advice.
You will also build positive relationships and promote the value of lifestyle changes to the client group and their families, while also contributing to multi-disciplinary assessments of children and families in need of help and coaching young people in connecting with community resources and services. Providing practical advice to professionals who come into contact with children and young adults who are involved, suspected or at risk of being exploited through gangs is also a key aspect of this role.
What we are looking for:
• Experience of providing support, advice and advocacy and the ability to assess clients’ needs
• Proven record of engaging successfully with challenging people
• Experience in negotiating with partner agencies to establish links to further the aims of a project.
• A relevant qualification, or to be working towards one, and a Level 3 Advice & Guidance qualification
• Knowledge of the client group and the challenges and motivations of young people
• A sound understanding of anti-discriminatory working practices
• Excellent interpersonal, networking and communication skills, both verbal and written
We welcome applications from individuals with lived experience.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
For further information, or to apply, please visit our website.
Closing date: 9th August 2020. Interview date: 17th August 2020 (interviews are likely to be held via video)
£19,847 - £23,350 p/a (Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)
Full-time (35 hrs p/w) - Fixed term contract until 25th June 2021
HMP Birmingham
Ref: RMB-201
Are you a positive and emotionally resilient individual with a good understanding of the barriers facing men and young people with complex needs within the Criminal Justice System?
If so, St Giles Trust is looking for a Resettlement Caseworker (known internally as Meet at the Gate Worker) to join us and provide a high level Meet At The Gate support service to men experiencing complex and multiple disadvantage being released from HMP Birmingham.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Your challenge will be to help reduce re-offending by delivering a practical support service to prisoners on release identified by the CRC as their most ‘at risk’ clients, including recalls. Day-to-day, you’ll undertake pre-release visits to clients (in prison where possible) in order to produce action and risk management plans. As well as providing a comprehensive and holistic assessment, advice, referral and support service to clients, we’ll rely on you to construct a personalised action plan to address their needs that contribute to their offending behaviour.
Delivering an outreach service that involves meeting service users at the prison gates and providing a practical service that includes setting up access to housing, benefits, registering with GPs/Dentists and attending appointments will be an important part of the role too. Along the way, you’ll also liaise with a variety of local community, develop working relationships with prison departments, officers, CRC and community services and actively promote good partnerships and effective joint working.
What we are looking for:
• Lived personal experience or knowledge of the Criminal Justice System and experience of, or an understanding of how to work with, challenging people with complex and multiple disadvantages who are reluctant to discuss their needs, and often angry and confused
• Experience of developing successful inter-agency work, particularly with a view to working with referring agencies
• Knowledge of housing options available to ex-offenders, especially knowledge of the Homelessness Act plus familiarity with the Benefits system, including Universal Credit
• An understanding of mental health problems and drug/alcohol misuse issues among vulnerable people, including the effects and treatment
• Lots of initiative, good relationship building skills and the ability to use monitoring systems and provide flexible working when delivering an outreach service to vulnerable service users.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
For further information, or to apply, please visit our website.
Closing date: 11pm, 16th August 2020. Interviews: 26th August (interviews are likely to be held via zoom)