Support worker jobs near London, Greater London

Purpose of the Job

Fair Money Advice provides client focused and impact driven services. The ability to provide first class advisory and casework services that positively impact individuals, and the communities they live in, is fundamental to the way in which Fair Money Advice provides transparent and evidence-based services.

FMA is looking for a proven self-starter to support our specialist casework and advisory team as Project Support Worker.  

We are looking for someone who will provide support to a specialist team of money advisors and working closely with the Services Manager. The work will mainly be project based, administrative and will involve liasing directly with clients and partner organsiations.

This is an important and entry level job for someone looking to build skills, experience and knowledge about money and debt advice work.

JOB DESCRIPTION

Job Title                               Project Support Worker

Salary                                   £22,000

Annual Leave                      25 days paid holiday and 3% contribution to a stakeholder pension 

Hours of work                      37.5

Contract                               Permanent - (subject to continuation of funding)

Location                              Hybrid /Outreach locations as required

Training and development

Fair Money Advice will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Fair Money Advice in building capacity amongst its team members. 

Main Duties and Responsibilities

Personal debt and its consequences have an enormous affect on individuals and families alike. Fair Money Advice works with partners to provide budgeting advice and support to try and alleviate these difficulties working with individuals to prepare detailed financial statements and explore ways of maximising their income and reducing outgoings. Advisers from FMA also negotiate with creditors directly on behalf of clients and set up manageable and sustainable repayment arrangements whilst providing comprehensive casework services. 

The post holder will work closely with the Senior Adviser/Technical Supervisor to provide a quality user-led service to clients, meet contractual targets and maintain quality standards.

The post holder will also be required to coach and supervise volunteers/new staff.

Reporting

The post holder will report directly to the Services Manager of Fair Money Advice

Tasks & Responsibilities 

1. Provide administrative and case management support to advisers supporting them to assist individuals face to face, via written correspondence and over telephone. 
2. Support Senior Adviser/ Supervisor with administrative and reporting 
3. Work closely with Service Manager on reporting and data audits 
4. Support Partnerships Officer with ad-hoc duties
5. Ad hoc duties as set by Managing Director

 Coordination of Fair Money Advice Services

1. Systems and Quality Control Management - ensuring that procedures and policies are fully adopted across all advice services.
2. Contribute to revising and improving systems to ensure efficiency and adherence to Data Protection and other standards.
3. Supervision of volunteers or junior staff – provide necessary support to carry out their work, coordinating enquiries allocation. 
4. Data Management- ensuring that systems and data control are in line with regulatory and funding requirements.
5. Work with Service Manager on data audits and maintaining and producing regular performance / impact reports

New Product Development at Fair Money Advice

1. Networking - promoting the FMA image across all local and relevant networks 
2. Investigation & Research – contribute towards researching and compiling reports about new and existing demand for debt advice and debt prevention services. Research and reports will be used to strengthen the FMA business case for expansion and roll out of the programme as well as strengthening business planning

Desirable Attributes

1. Ability to speak a second language, or experience of working in multi cultural communities
2. Evidence of data analysis and awareness of the not for profit sector would be advantageous
3. Advice agency experience or similar

MAIN DUTIES AND RESPONSIBILITIES

1. Deal appropriately and sensitively with enquiries, by telephone, letter and email, from both clients, creditors and other organisations
2. Effectively collect and update monitoring data as required
3. Regular reporting on project performance/data impact
4. Provide and maintain casework support to advisers, book appointments; liaise with clients, process referrals from partners or other agencies to ensure diaries are active and up-todate.
5. To carry out full needs assessments for all debt advice enquiries
6. Upload and log all client enquiries and case updates on to FMA case management systems.
7. Help to maintain internal and external social media with relevant facts and updates as required to develop and expand FMA brand and impact effectively
8. Support senior/specialist adviser(s) with routine delivery of information and guidance to clients and or/organisations
9. Be able to provide support during evening or weekend events as expected
10. Take part in client/guest visits and conference meetings as required, and working effectively with different parts of Fair Money Advice.
11. Attend relevant conferences, seminars and meetings as required.
12. Attend internal meetings as required
13. To carry out such duties as required for the team
14. To adhere to all project policies, in particular those on confidentiality, data protection and equal opportunities; and to challenge negative attitudes and practice related to race, class, age, gender, sexuality, disability, or religion.

Staff management

1. To assist in the day to day running of the project
2. Assist with management of volunteers or junior staff

PERSON SPECIFICATION 

WORK, VOLUNTARY OR LIFE EXPERIENCE

Essential                       A minimum of 6 months experience working in an administrative/support capacity

Essential                       Knowledge and experience of case management systems, including proficiency in IT (Word, Excel, and Outlook)

Essential                       Experience of organising and servicing meetings (including drafting agendas and taking minutes)

ABILITIES, SKILLS & KNOWLEDGE

Essential                       Awareness of the reasons for and consequences of debt

Essential                       The ability to write clear and accurate notes, input data 

Essential                       Good time management, organisational skills, secretarial and administrative skills

Essential                       Excellent communication skills – both written and oral

Essential                       Ability to minute meetings.

Essential                       Ability to take personal responsibility for work allocated and carry out specific projects to agreed deadlines

Essential                       Good IT Skills and a willingness to learn 

Desirable                      Experience of delivering workshops, facilitating group sessions

Desirable                      Ability to identify emergency needs and prioritise work

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

We have several Permanent and Fixed term roles available within the team.

About the roles

We are looking for people to join our teams across Hackney in roles as Support Workers (known internally as Project Workers). You can find out more about all Our Services on our website. Working in these roles, your key responsibilities will be to:

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person centred way. 
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety.
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives and will be committed to our Recovery Ethos, additionally these roles will suit people with:

• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• Good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an enthusiasm to learn and work with clients with a holistic and person-centred approach.

To view the Job Description, full Person Specification and guidance on completing your application form, please click on the ‘document available’ tab on the advert page on our website.

What we offer

• Excellent Development and Growth Opportunities

We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

• A Diverse and Inclusive Work Place

Equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

• Pay and Other Benefits

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website

Only submit this application for vacancies in Hackney if it is the most suitable area for you. If you are successful, we will do our best to match you to a vacancy in your preferred area or include you in our talent pool for suitable vacancies. You can apply for other available areas here

Closing date for applications: 10am on 18 July 2022

Interview and assessments on: 28th and 29th July 2022

Additional info

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

The Westminster Floating Support is a diverse team that is funded by Westminster Council to provide flexible support to its residents, aiming to enable them to continue living independently within their own home, regardless of tenure type. 

We believe that all our clients deserve the chance to obtain and develop skills that empower them to lead independent lives with confidence. It is our role to provide as many avenues to achieving goals and overcoming challenges as possible for our clients and we do this in a person-centred, progressive way.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change.

As a Floating Support Worker, you will hold a caseload of clients who have varying support needs and supporting them to tackle issues, while also encouraging independence and building confidence. You will need to have a strong understanding of Support Planning and Risk Assessing as well as a keen understanding of the challenges our clients face when accessing services.

All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic. You will need to be adaptive and innovative in your approach to client support and collaborative working. With the team dynamics being a major part, you will work alongside a large team and report to a team manager.

We are looking for someone who has:

• Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care or learning disabilities.
• A thorough and current understanding of safeguarding issues and the ability to undertake comprehensive risk assessments.
• The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
• The ability to be self-motivating and manage time effectively, priortising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.

Interviews to be held on: 29th July 2022

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Support Worker, Look Ahead Care Support and Housing, Southwark

people of all backgrounds

Support Worker, Look Ahead Care Support and Housing, Tower Hamlets

Do you have a genuine interest in supporting people to rebuild their lives?

About the role

These roles are available on either a Full Time (37.5 hours) or Part Time (18.75 hours) basis. You will work predominantly on the shift rota from Monday to Friday 9-5, with one weekend per month (please note rotas can be subject to change dependant on service need)

Working as part of the Westminster Move on and Resettlement Service (MORS) supporting clients across a range of semi-independent properties you will be part of Westminster’s Rough Sleepers Pathway, and supports clients across 8 different houses set in the community in the north of the borough. The role involves helping the team to create and maintain a supportive, safe environment for clients who have complex needs, including mental health, substance use, alcohol use, and complex traumas. The team works with clients to bring out their strengths and support them to prepare for independent living.

In this role you will be required to move between our different buildings on a regular basis to support clients. 

About you

We are looking for motivated people who will work in a non-judgemental way to build meaningful, trusting relationships with our clients to support them through their recovery and move on journey.  

You may have personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people. You will also have strong communication and influencing skills.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

• For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 21 July 2022

Interview and assessments on: 2 August 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Are you passionate about supporting our clients on their journey to recovery? 

About the role

We are looking for Project Workers to join our new service in Grange Road; a mixed gender 29 bed high support service providing person-centred support to clients with multiple disadvantages including mental health and substance use.

In this role you will:

• Deliver, in conjunction with other members of the team and partner agencies, support to clients with multiple support needs
• You will be carrying out comprehensive client assessments; providing clients with personalised case management support to help them be connected into specialist external services, to positively move forward in their recovery journey.
• Working with the team, as well as liaising closely with partner agencies and the night staff, you will work a rota that will involve some evening, weekend work, and sleep in shifts.  This role will pay unsocial hours.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Please note, the building is going through a full refurbishment which is on track and will be opening in October, however there might be some unexpected delays.

About you

Ideally, you will have experience of working with vulnerable people and an understanding of the needs of homeless people including rough sleepers. Strong communication, influencing and reasoning skills are also key, as is a flair for solving problems. Other qualities include knowing how to network and build effective relationships with people at every level, and a keen interest to keep abreast of current issues affecting homeless people, housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of clients.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

• For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10a.m 6th July 2022

Interview and assessments on: 19th & 20th July 2022

It is a requirement for this post that an enhanced/standard DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Floating Support Worker Wanted!!

Pay:

£13.50 - £16.00 per hour

Clients:

Ex Homeless clients within their own tenancies

Assignment

2-3 months plus

Hours:

Full time 37.5 hours, 0900 - 17:00 - 5 days a week across Monday - Friday

Location:

South and central London boroughs (Travel expenses covered)

Our social care, charity client is looking for a Floating Support Worker with experience working with ex-homeless clients within their own tenancies.

The successful applicant will be a part of an experiences team who provides, tenancy sustainment advice and independent living skills to those who need it most

Duties:

• Oversee a case load of 25 low to medium needs clients
• Each floating support worker is allocated a few selected high needs clients
• Organising your week by booking appointments with each client
• Writing up the monthly and weekly reports using clear written communication
• Helping your clients with budgeting, advising around what they can afford and how to get the most out of their financial position
• Help each client maintain their tenancy, reporting any damages, help each client keep on top of their financial responsibilities
• Support clients emotionally
• Empower you clients and encourage them to take up hobbies, attend appointments and apply for work, education, or training
• Promote independence and teach life skills to enable clients to move on out into an independent lifestyle

If you feel the above opportunity is missing your application then apply now!

Or refer someone! Each successful referral will earn yourself a £70 Love to Shop voucher!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Senior Support Worker

The senior support worker will ensure our clients skills are developed while enhancing health and wellbeing through participation across the wide range of services available at the Bromley by Bow Centre and the wider community. Support is delivered in a person-centred approach and in accordance with the person’s individual needs and wishes. In this role you will get the opportunity to lead the delivery of various sessions and really support the client’s journey.

Clients will have a range of support needs, including learning disabilities and mental health, and older people, including those with physical and complex needs. You will be responsible for enabling clients to participate and be valued members of their community in supporting them with independence, choice, control, and integration.

While this role is hugely rewarding, our clients can have wide ranging and sometimes complex needs, so at times it can feel like a challenging environment, so a positive attitude, compassion, resilience and vigilance are important skills for this role.

Location: Bromley by Bow Centre
Contract Type: Permanent
Hours: Part time, 21 hours (over 4 days)
Salary: £24000 (prorated to £14,400)
Benefits: Competitive

You may also have experience in the following: Social Care Support Worker, Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref 134 177

MISSION OBJECTIVE

The Community Support and Insight (CSI) Team puts the 38 Degrees community of supporters in focus, by listening to and understanding their views, priorities and experiences, so that 38 Degrees can better reach and mobilise a powerful, broad community to create change and tell a compelling, story about the fairer, more respectful and sustainable country we want to become.

We lead on representing the views and real life experiences of our audiences so that supporters can be front and centre of our campaigns, and we deeply understand who is part of our community - bringing data that makes our campaigns more impactful and supporter-driven, and ensuring campaigns better resonate with our broad, representative community and beyond. We amplify these findings for use internally and externally. 

The CSI Officer, reporting to the Head of CSI, delivers a full-range of activities, from providing a high quality service and experience to 38 Degrees' community of supporters and stakeholders, to collecting and  reporting on relevant data and information and providing analysis of what we hear from the community of supporters and target audiences

The Officer role is responsible for making recommendations that contribute to ongoing CSI analysis and campaign decisions, using a variety of data points and channels, supporting the wider team to utilise community insights to make 38 Degrees more impactful and engaging, and to empower the 38 Degrees community. The role is also responsible for implementing relevant recommendations when required.

This job describes the role of the Community Support and Insight Officer. The 38 Degrees team works in a culture of togetherness and passion for our issues and determination to win, so from time to time, the team will be expected to perform activities outside of their normal role.

Commitment

All 38 Degrees staff should have a deep commitment to our mission of empowering our supporters to win campaigns on the issues they care most about. 

 

DUTIES AND RESPONSIBILITIES

MANAGE INTEGRATED PROCESSES

• Analyse and report on CSI data, in line with 38 Degrees' data handling and security guidelines, in support of campaign design and delivery as well as data-driven strategic decision-making.

• Responsible for resolving queries from a variety of communication channels from our community of supporters and the public,while consistently meeting agreed response timelines and overseeing the timely resolution of urgent queries.

• Provide high quality service standards and supporter experience, based on established guidelines. Continue to develop, update, and implement these guidelines and best practices, and lead relevant staff training.

• Contribute to maintaining a culture that understands the priorities and experiences of the 38 Degrees community of supporters whilst challenging the perspectives of the wider team.

 

ALIGN

• Advise cross functional teams on community insights by utilising all available data sources and channels to understand our community of supporters and target audiences

• Bring timely analysis and recommendations to relevant teams from insights on a regular basis, which support the implementation of change and improves our campaigns and communities experience, and puts supporters front and centre

• Identify issues which promote/impede delivery of information critical to campaigns and supporter engagement activities and work to swiftly resolve these

• Create a range of work products to support and deliver on CSI and campaign priorities including content creation 

• Proactively identify gaps that may affect our community or service, and collaboratively deliver agreed projects to ensure the views of supporters and our target audience is heard and embedded. 

• Proactively support and guide petition starters to run their campaigns, and moderate, scope and share incoming campaigns with the CBY team, and then work closely with them to decide next steps, ensuring petition starters have consistent support and CSI better understand our community

• Collaboratively create work products, including questionnaires, and utilise other research methods, to enable 38 Degrees to deeply understand its community and their lived experiences and put real lives front and centre

 

SUSTAIN SERVICE

• Anticipate operational and systematic issues affecting timely delivery of information and CSI services to sustain continuity in the provision of the CSI service.

• Contribute to evaluating and improving 38 Degrees services to represent our communities perspectives, including testing as needed.

• Deliver insights which can be integrated with the priorities and work of the campaigns team

 

TARGET SKILLS PROFILE

Demonstrable significant experience of gathering information and providing recommendations based on insights and data, particularly qualitative data,  and of delivering high quality support to stakeholders ensuring consistency in quality and conformity with CSI standards, and establishing ongoing guidelines / best practice.

CONCEPTUAL

Understand the priorities of 38 Degrees' supporters and target audiences, and make recommendations about how to better serve them.

APPLIED

Deliver timely production of CSI deliverables, including weekly/monthly reporting, qualitative research, training/briefing sessions on service processes and outputs working collaboratively with colleagues.

 

Significant demonstrated skill in developing and sharing best practice.

INTERNAL

Advise cross functional team members on how to effectively engage with our community of supporters and identify opportunities for further engagement and how to embed.

 

EXTERNAL

Deliver an excellent service to our community of supporters and target audiences, ensuring they have an excellent experience of the CSI service. Engage with stakeholders to improve supporter services.

 

Demonstrable significant experience of planning, evaluating, and delivering processes, producing recommendations, qualitative research/analysis, and providing excellent support services, 

TIMELINESS

Complete projects, research, share/embed information and feedback and respond to supporter queries in a timely manner to ensure service standards are maintained.

QUALITY

Identify/implement/recommend improvements and enhancements to processes which improve team consistency, delivery, and quality.

TARGETED SPECIALISED KNOWLEDGE

• Significant experience in delivering a high quality support service to stakeholders, research, analysis and reporting on data from stakeholder engagement to inform organisational decision making. 

• Significant experience in the use of CRM tools and databases.

Family Support Worker

Essex Care Team (East London area)

£19,500 pa + benefits (company car, 25 days annual leave, reward scheme and pension)

Rainbow Trust Children’s Charity is going through an exciting time where we are rebuilding and growing!

Following a difficult year, we are pleased to be in a position to begin growing our care teams so that we can continue to deliver a high-quality family support service to more families in need. Our strategic plan is to rebuild and then continue to grow. This is a perfect time to join us as we are in the process of opening two new Care teams in Liverpool and Reading.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

About the role:

This Sunday Times Top 100 Not-For-Profit organisation is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Essex Care Team.

Reporting to the Family Support Manager out of our Essex team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This team covers Essex, with this role focusing on the East London area.

What we’re looking for:

• An experienced child health or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
• A warm, inclusive approach to achieving goals quickly and correctly
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
• A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
• A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us please visit our website.

How to apply:

For an application form, job description and person specification please visit our website via the link

First interviews will take place week commencing 18 July 2022, with second interviews the week commencing 25 July 2022. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. As a CQC registered organisation, it is an expectation that all Rainbow Trust employees are fully vaccinated against Covid-19 (unless medically exempt).

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation. Registered Charity No: 1070532

Job Title: Children's Support Worker

Location: Lewisham, London

Salary: £21,682 per annum 

Contract type: Fixed Term - until August 2023

Hours: Full Time, 37.5 hours per week

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

We are looking for women with experience of working with children; knowledge of the dynamics and impact of domestic violence and other forms of violence and abuse and how they affect children; excellent interpersonal, listening skills and ability to communicate effectively with children; Good administration skills and an understanding of GDPR; excellent organisational skills with the ability to use own initiative and commitment to work within and maintain Refuge’s core values.

Job Description and Person Specification - Community Support Worker - London

Salary: £26,000-£27,500

Hours: 37.5 hours per week.  Working hours would take place between 0900 – 1730. It is expected that the post-holder(s) will work flexibly around contracted hours to meet business requirements and deadlines.

Holiday: 23 days p.a. plus eight public holidays.

Location: London area – role is home based with regular travel around London.

Line Manager: Project Manager

Role Summary

As a Community Support Worker, you will provide effective and timely support to the Project Manager and extended support of mentors/mentees in the community. This will involve: 

• Visiting the prison to meet mentees and mentors before release, and assisting in development of initial three-month plan.
• Assess what support the mentee has in the community (include family, partners) and what additional support is needed.
• Research what services and agencies are available in the area. Identify relevant services (including probation services) to establish and build working relationships with, especially those who can offer Education, Training and Employment opportunities for the mentees.
• Ensure mentee and mentor needs are being met in the community and supportive measures are in place.
• Facilitating and supporting the mentoring relationship within the community when the mentee is released (through the gate) attending housing, probation, job centre appointments when required; being their advocate for making a claim for benefits; attending DWP appointments; accessing drug and alcohol services etc.
• Support mentors in helping mentees improve social skills, daily living skills, such as shopping, cleaning, self-care – find services that can offer additional support to the mentee/mentor.
• Attend and participate in meetings regarding the successful rehabilitation of prisoners
• Provide support to mentors in the community.
• Support the Project Manager with recruitment and training of new volunteers when required.

Person Specification

Essential experience and knowledge required:

• The ability to communicate effectively with a broad range of stakeholders.
• A proven self-starter with a high level of self-motivation.
• Ability to work in a challenging environment.
• Good IT skills (Word, Excel, PowerPoint).
• Personable in approach.
• Excellent administration and note writing skills.
• Good organisational skills.
• Committed and passionate about the role.
• Experience of work with challenging, hard to engage or disaffected groups of people.
• An understanding of the key issues facing young offenders and the challenges they face in desisting from crime.
• Ability to work independently, make informed decisions but understanding when to access support when needed.

Preferred experience:

• Experience of working within young men in the youth or criminal justice sector.
• Experience of the voluntary sector and ethos of volunteering.
• Knowledge of the local area and services that are available for mentees and willingness to extend relationships for Trailblazers and other stakeholders.

Closing date for applications is 5.30pm on Wednesday 20th July 2022. 

The Kensington, Chelsea and Westminster Minds Partnership is looking to appoint 2 Peer Support Workers to deliver a new specialist peer support service for people with complex emotional needs.  This is an exciting opportunity for experienced applicants to join our established peer support team. 

As well as having a strong background in mental health, you will be experienced in working with people who have complex emotional needs, including people who have been given diagnoses in relation to personality disorder.

Employed by Kensington and Chelsea Mind, you will work with NHS Integrated Mental Health Services and community organisations across Kensington and Chelsea and Westminster to build and maintain close working relationships with colleagues, service users and professionals to deliver community-based peer support; including 1:1 peer support, peer support groups, social peer support training and workshops.

The successful candidate will have:

• Experience of recovering and living well with your own mental health needs
• Knowledge of the values and principles of peer support
• One year’s knowledge, training or experience in mental health peer support work
• Experience of working with diverse communities
• Knowledge and experience of working with people with complex emotional needs and people given diagnoses in relation to personality disorder
• Knowledge of recovery approaches in mental health and trauma informed practice
• Excellent communication and engagement skills
• Ability to use experiential sharing of own lived experience
• The ability to monitor and respond to the need for self-care
• Proficiency and confidence in using Zoom and MS Teams to deliver support options
• Computer literacy in Microsoft Office
• Good organisational skills

We welcome applications from all sections of our community.  All qualified applicants will receive consideration for employment in full compliance with the Equalities Act (2010).

To apply, please complete the attached job application form

Closing date for applications: July 13th 2022.  We reserve the right to bring forward the closing date if we received a number of suitable applicants.

Please complete the application and diversity monitoring for.  CVs will not be accepted.

Due to the anticipated volume of applicants, we are not able to respond to applications individually.  If you have not been invited for interview by July 17th  2022, your application has not been successful on this occasion, and we thank you for your interest.

For information about Kensington and Chelsea Mind Peer Support visit our website 

Kensington & Chelsea Mental
Health Association (Mind)
Limited by Guarantee

Reg. Charity No. 1002986
Registered in England
Number 2597728

Registered Office
Office 1, 7 Thorpe Close
London W10 5XL

 

.