Supporter Acquisition Manager Jobs in City Of London, England

We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?

The role

As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.

You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.

You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.

Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.

If you join us, you’ll be:

• Ensuring that Family Fund’s profile remains high amongst key organisations.
• Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
• Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
• Engage in sector working groups and consortia to help secure improved support for families raising disabled children.

About you 

For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.

To be successful in this role you will need to be self-motivated and be able to engage positively with different teams.  You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.

For more information, please read and download the job description available on our website.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

We are seeking to recruit a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker at Lewisham Vulnerable Adults Accommodation Service.

In Conjunction with the Service Management, you will work dynamically to deliver a high-quality support service to people in the borough of Lewisham with a range of complex and enduring needs.

You will have experience of providing intense support to a small caseload of clients with multiple disadvantages. The successful candidate will have skills and experience of working in a psychologically informed way to achieve the best outcomes.

About the role:

As a Specialist Multiple Disadvantage worker, you will have experience of intensively and skilfully managing a small caseload of clients.  

In the role of Specialist Multiple Disadvantage Worker, you will be expected to work in conjunction with the Team Manager to manage all referrals and assessments in a timely manner to ensure all assessments are conducted in a skilled and sensitive way to encourage potential clients to openly discuss their strengths as well as their deficits.  

As a Specialist Multiple Disadvantage Worker, you will be responsible for the delivery, and evaluation, of a range of Life Skills, and Recovery workshops and activities to support our clients' skills acquisition. To give support and guidance to project workers in relation to best practice standards for supporting homeless people with multiple disadvantages and complex needs.

The Specialist Multiple Disadvantage Worker will have skills in effectively liaising and building good relationships, with external and internal stakeholders to keep a satisfactory level of appropriate referrals.

About you:

• An understanding of best practices in supporting people with complex needs and an ability to support and guidance colleagues.  

• The ability to effectively and intensively case management a small case load of client with complex needs. Also, can create SMART support plans and effectively assess risk.  

• Experience and commitment to working flexibly and creatively to response to changes in sectorial best practice, external environment, organisational requirements, etc.  

• Experience of working with or supporting vulnerable people with support needs around any of the following issues; rough sleeping, mental ill-health, physical health, neuro diversity, problematic substance misuse, ex- offending.  

• To have a non- judgmental approach to working with clients who have multiple disadvantages, to promote a strength –based approach and an understanding of and commitment to Equity, Diversity, and Inclusion. 

• To have formidable team working skills and interpersonal skills, with the ability to work collaboratively with external and partners, and stakeholders.  

• A willingness to work outside standard office hours as and when requires. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 12th May at Midnight

Interview Date: Wednesday 21st or Thursday 22nd May 

This post will require an Enhanced DBS check to be processed for the successful applicant.

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 13th May 2024
Interview date(s): w/c 20th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.

It’s an exciting time at the Charity – we have over 125,000 supporters who support our work through regular giving and lottery, and we actively recruit around 40,000 new Lottery players and Regular Givers each year.  

This role supports the development, management and optimisation of our Lottery and Regular Giving programmes through Face to Face fundraising. You’ll be working with our fantastic face to face fundraisers cultivating our relationships with our external agency partners as well as supporting training, day-to-day management and monitoring of third-party fundraisers.

If you’re passionate about inspiring and motivating others, have experience of managing projects or campaigns and enjoy working with a broad range of stakeholders and agency partners, as well as delivering training programmes then this is the role for you!

Apply today or contact us for more information.

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Are you passionate about driving significant growth in individual donor bases and income? I am currently working with a leading Health charity who are seeking an experienced Supporter Acquisition Manager to lead their efforts in expanding their reach and impact across various donor segments.

Job Title: Supporter Acquisition Manager
Salary: £40,000 to £45,000
Home-based position offering flexibility and hybrid/remote working options
Charity cause: Health Charity
Contract length: 12 months

As a Supporter Acquisition Manager, you will:

• Develop and deliver annual plans and budgets for recruiting new donors through diverse channels.
• Lead an effective direct marketing donor acquisition programme, ensuring maximum income within budget constraints.
• Shape and implement mass marketing plans for cash, regular giving, and lottery programmes.
• Drive growth through direct mail, telemarketing, digital, face-to-face, and other effective techniques.
• Work with the Head of Growth and Acquisition to strategise and capitalise on growth opportunities.
• Provide motivational leadership to the Supporter Acquisition Officer, driving both objective achievement and professional development.
• Work closely with cross-functional teams to base decisions on the best available insight and analysis.
• Continuously evaluate product performance and use data-driven insights for decision-making and improvement.

Why You?

• Experienced marketing/fundraising professional with success in reaching income targets.
• Direct experience in high-volume, multi-channel reach and response campaigns.
• Strong understanding of acquisition techniques and strategies, with knowledge of relevant charity/marketing legislation.
• Innovative thinker with a keen eye for detail and ability to adapt plans for achieving targets.
• Skilled relationship builder, communicator, and influencer with motivational leadership capabilities.

If you feel you have the experience necessary to make a success of this role and would like to have a further chat then apply within.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role: Senior Supporter Acquisition Manager

Location: London, Haig House, Hybrid 2 Days Per Week

Contract Type: Permanent, Full Time, 35 Hours

Hours: Monday to Friday

Salary: £47,112 to £48,132 (Inclusive of London Supplement)

Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?  

We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.

The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media.  We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.

The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers.  The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving.  An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.

We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams. 

As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements.  You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.

You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them.  You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges. 

Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities.  You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day. 

This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.

If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today.  If you want to learn more about the role, we’ll be delighted to tell you more.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.  

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

It happens every five minutes in the UK and changes lives instantly. When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do.

The Stroke Association believe that everyone deserves to live the best life they can after stroke. Operating throughout the UK,  the charity provides support services to everyone affected by stroke, including families and carers. The charity raises awareness of stroke and campaign for better emergency, rehabilitation and support services. They also invest in stroke research to help reduce the incidence of stroke, to find the best treatment and long-term care and improve quality of life for stroke survivors.

We’re looking for an experienced and driven individual giving acquisition expert to join the Growth and Acquisition within Mass Engagement. You will be joining the Stroke Association at an exciting and important moment as they continue to develop, diversify and significantly build our individual donor bases and income.

As Supporter Acquisition Manager, you will be responsible for:

• Acquiring new supporters at scale in order to grow income across our cash, regular giving and lottery programmes
• Testing, validating and optimising propositions across a broad range of products and channels
• Playing a key role in the strategic evolution of the Acquisition programme as the charity continue to develop, diversify and significantly build our individual donor bases and associated income

Ideal skills and experience: 

• Multi-year budget development, planning and forecasting
• Line management experience or support of a peer
• Strong interpersonal and communication skills
• Passionate about supporting the Stroke Association

Employee benefits include:

• 25 days leave per year (plus bank holidays)
• Pension scheme: employee 3%, employer 6%
• Cashback and discount scheme
• Employee Assistance Programme, including a 24-hour doctor phoneline service, around the clock support through their counselling line, and face-to-face counselling if required

Are you looking for an exciting new opportunity in Events and have a real passion for Supporter Care? Eden Brown Charities is delighted to be working in partnership with an incredible leading UK Charity.

This is a brand-new role for the Charity and an exciting time to join the innovative events team.

About the role

As Virtual Events Manager (Supporter Care) you will lead a dynamic team to deliver exceptional supporter experiences through acquisition campaigns and stewardship journeys of the virtual events programme. You will line manage the team and be responsible for supporting them to deliver stewardship journeys as well as seek opportunities to proactively grow the virtual events programme.

You will work closely with the wider fundraising, marketing and innovation team to ensure that there is a high level of engagement across the virtual events programme.

About You

To be successful in this role you must have
-Had significant experience in an events manager role in a Charity with a focus on stewardship of supporters
-Had experience of line managing a team
-Had experience of managing large fundraising event campaigns
-Had experience leading projects and guiding and directing other team members to deliver against objectives

Please note that this is a Hybrid role with a minimum of 2 days in the office in Central London. Please call Laura Iliff on 07442607841 for more information on this incredible role. The closing date on 26th April.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• The Major Giving Manager role is part of an ambitious and forward-thinking Fundraising & Communications team and you will play a major role in shaping and developing our Major Giving programme.
• You will have a strong background in building relationships and identifying and developing new prospects.
• You will have experience in the development of strategic and creative Major Giving programme and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with new Major Donors and Legacy pledgers.

Salary: £38,917
Closing Date: Tuesday 30th April
Interview Date: Thursday 9th May

Full job description can be found on our website.

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Acquisitions and Discovery Assistant

Salary Range: £28,333.80 - £33,056.10 per annum

Hours: 35 hours per week

Location: St James’s Square, London SW1

Closing date: 20th May 2024 @ 9:00am

About The London Library

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.

The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.

About the role

The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.

The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.

In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking. 

There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.

About you

Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.

You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.

Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.

We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.

The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

JOB DESCRIPTION AND PERSON SPECIFICATION

The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.

Responsible to

Deputy Director of Fundraising

Direct reports

Potential scope for line management responsibilities in future.

Working hours and contract

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary

£37,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).

Location

Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.

Role Responsibilities:

This role plays a key part in driving income growth and sustainability in our Individual Giving programme.

Your priorities will include:

· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.

· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.

Strategy, planning and delivery:

· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.

· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.

· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.

· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.

· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.

· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.

· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.

· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.

· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.

Collaboration

· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.

· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.

· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.

· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.

· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.

Management

· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.

· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.

· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.

· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.

Other

· Become fully conversant with the aims and objectives of the organisation.

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

· Undertake other duties as may be reasonably required on either a short or long-term basis.

Person specification:

Skills, knowledge & experience

Essential skills, knowledge and experience:

· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.

· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.

· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.

· Track record of meeting or exceeding targets.

· Proven ability to think and act strategically, with strong planning and evaluation skills.

· Experience of managing, motivating and developing a team.

· Experience of managing agencies and negotiating strong commercial agreements.

· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.

· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.

· Highly proficient in identifying, creating and editing fundraising content.

· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.

· Strong project management and analytical skills.

· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.

· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.

· Thorough knowledge of fundraising regulations and GDPR.

· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.

· Demonstrable passion and advocacy for the needs and motivations of our supporters.

Desirable skills, knowledge & experience

· Minimum of two years’ experience within a fundraising team.

· Previous knowledge or fundraising experience with a medical research charity.

· Professional fundraising, marketing or direct marketing qualification.

Personal qualities

· An understanding of and commitment to the sight loss community.

· Strong communication skills and presentation style.

· Evidence of financial fluency.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied workload.

· Personable, with excellent listening skills.

· Excellent accuracy and attention to detail.

· Growth mindset.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

About the role
 

As a Strategic Development Manager, you’ll work within the Partnerships Department and play a key role to build on existing significant relationships. In addition, develop new larger Key Partner Relationships and be actively involved with our strategy to selected Church and Event networks.

You’ll be required to speak extensively within church and event settings a call to action, asking people to consider supporting the work of Compassion. To maximise the opportunities from these partnerships and to achieve regional acquisition objectives. The successful candidate would be based in Greater London/within M25 and have good relationships within the ethnically diverse church.

Key Responsibilities:

• Actively maintain and promote Compassion UK’s Christian ethos and values
• Contribute to the development of the Partnerships Team strategy
• Work collaboratively across Compassion UK to effectively meet objectives

The successful candidate will be:

• As a confident public speaker, you'll have the opportunity to share your insights and inspire congregations through preaching in churches. 
• Your sales and fundraising prowess will be key as you lead the sales process from start to finish, nurturing relationships, and exceeding acquisition targets.
• Weekend availability is essential for fostering partnerships and attending events, making a meaningful impact in the community.
• You'll thrive as a self-starter, managing your time effectively and embracing diverse responsibilities, even while working remotely.
• Fluency in English and proficiency in office systems are prerequisites, as is the ability to travel within the UK and occasionally overseas. 
• Have a full driving license and reside in Greater London or within the M25, you'll enjoy mileage expenses and the opportunity to make a difference in the lives of many.
• There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)

Location, hours and benefits:

Home-based role
*Successful candidate will be based in Greater London or within the M25.

Hours
35 hours per week over a flexible working pattern with an estimated 24 weekend activities per annum. Although this is a flexible working pattern the core office hours tend to be between 08:00 - 18:00 Monday to Friday, allowing for workload variations.

In return, you will get
• Flexible and sociable working environment
• Prayer and Worship time
• Access to Compassion House gym with shower facilities
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover

About the role:

Do you want to play a key role developing and delivering partnerships to support Peer Power Youth’s mission, which is “to enhance the lives of young people dealing with trauma and work with them to create positive change in services for others”? The young people we connect with at Peer Power Youth are at the heart of all we do, and we are looking for someone who shares our vision, passion and commitment to see a world where ALL young people can achieve their dreams and live their best life.

Experience – Proven track record of either corporate partnerships/CSR or major donor/philanthropy fundraising, or both. If you are a specialist at income generation in one area and would like to develop skills and experience in the other area, please do apply. You will be supported with training, mentoring and specialist contractor support to support your development.

You may be in a charity fundraiser role already, or from a different sector with transferable experience of business development or partnerships.

You will have autonomy in your role in a supportive and flexible environment, as well as having a collaborative team working with you, including the lead Co-CEO for income generation, youth engagement team managers, the Head of Communications & Marketing, a fundraising contractor (trusts and foundations) and two experienced lead Trustees for income generation and communications. See role description, person specification and application pack for more information.

Peer Power Youth has a successful track record of securing income from Trusts and Foundations and earned income through training sales, contracts and consultancy, which has enabled us to achieve individual impact for young people and tangible system change impact for thousands more children and young people.

Now is a great time to join Peer Power Youth. Last year we refreshed our brand and messaging, and we’ve started some of the groundwork needed to develop our Corporate and Major Donor income streams. We have great impact stories to share around the individual impact we have had, and the real tangible system change that has happened in youth mental health, social care and justice systems as a result of our work, that will go on to positively impact many thousands more young people! There is so much to engage potential corporate partners and donors with.

The successful candidate will have excellent commercial awareness, strong communication and inter-personal skills and a demonstrable track record in achieving income targets. A natural at developing and sustaining trusted relationships, you are excited by developing our approach, generating new brand and corporate partnerships, with creative ideas that link to our charity mission and brand.

Benefits & Culture Package

• Wellbeing and Team focussed culture, with events, socials and ‘away days’ in work time
• Diverse and Inclusive Workplace with Shared Decision Making processes eg policies, strategy, new projects and events etc
• London Fivefields office ‘perks’ – social offer across building, lunch and learns, free fruit, breakfast bar, hot drinks, etc
• A working environment that enables flexible working arrangements (hours, days, location), providing the needs of the organisation are met, including:
• A 35 hour working week (at full time) / Condensed hours/reduced working week / Hybrid working offer for relevant roles
• A generous holiday entitlement of: 25 days holiday + bank holidays + 3 discretionary days between Christmas and New Year + 2 personal days for well-being (at FTE)
• Opportunities for career progression including sabbatical leave, individual training budgets, e-learning platform, structured talent progression, reflective supervision, and appraisal.
• Generous and flexible maternity, paternity and shared leave arrangements.
• Employee Assistance Programme (counselling, advice, legal line etc)
• An 8% pension with NEST (3% employer contribution and 5% employee contribution).

Flexibility, Travel and Workspace - We know that both flexibility, relationship development and the time to really understand our work and impact is vitally important in this role. You will need to travel around London and South East for partnership meetings, team meetings and events to build relationships to generate income and support for the charity. We support a flexible approach to the times you work and where from, providing the needs of the role are met.

You can either base yourself from your home (ideally London/South east or nearby due to the nature of the role) or from our lovely new office at Fivefields, right by Victoria station or from a workspace in Worthing or Brighton.

Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community, especially those who are underrepresented in charities. We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as differently abled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.

We are thrilled to be partnering with the Royal Marsden Cancer Charity to support the recruitment of a Senior Philanthropy Manager on a permanent basis.

The Royal Marsden Cancer charity raises money solely to support the world-famous Royal Marsden, ensuring nurses, doctors and research teams can provide best in class care and life saving treatments in the UK and around the world. The Charity has recently completed its largest ever capital appeal, raising over £70M to build the Oak Cancer Centre at the Sutton’s Hospital site, with a new appeal to support a major redevelopment project to be launched later this year.

The Philanthropy team at the Royal Marsden works with the Charity’s most generous individual supporters, connecting them to the projects they are most passionate about and ensuring a truly exceptional supporter experience. The Senior Philanthropy Manager will manage a portfolio of existing major donors to secure 6 and 7 figure donations. They will play a significant part in the Charity’s upcoming Capital Appeal, managing key Appeal Board relationships and working closely with senior internal stakeholders to explore new networks, facilitate introductions and secure gifts.

Key duties include:

• Working closely with the Senior Leadership Team and senior hospital colleagues to develop strategic and personalised solicitation and stewardship plans to develop a broad portfolio of donors and prospects in the UK and abroad.
• Identify and build new relationships with individuals with a focus on securing six and seven figure donations in line with agreed targets.
• Lead on the management of senior volunteer relationships to map and identify potential donors and ensure the most effective stewardship.
• Contribute to the development and implementation of the team’s Major Gift strategy.
• Line manage a Philanthropy Executive, ensuring they are well supported with day to day tasks, wider objectives and personal development.

We’re looking for the following skills & experience for this role:

• Extensive major gift fundraising experience, with a strong track record of success and involvement in securing 6-7 figure gifts, either individually or as part of a team.
• An outstanding track record and aptitude for high-value acquisition.
• Experience in identifying, recruiting and managing senior volunteers.
• Significant experience of managing successful relationships with high net worth donors, board members, VIPs and ambassadors.
• A background in fundraising for a major capital project or high-profile appeal.

To be considered for this position please apply with your CV and supporting statement as soon as possible, as we'll be considering applicants for interview as they come in. Regrettably, please note we may not be able to reply to each and every application.

Along with The Royal Marsden Cancer Charity, we are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.