Supporter care administrator jobs in stoke newington, greater london

About the role:

At Single Homeless Project (SHP), we believe everyone deserves a place to call home and the opportunity to build a meaningful life. Our Complex Needs Accommodation Service in Islington offers just that - a chance to make a lasting impact on the lives of men with complex histories, including those who have experienced homelessness, involvement with the criminal justice system, and multiple disadvantage. As Team Manager of this 13-bed male-only service, you will work closely with the Regional Services Manager to lead a small, committed team. You’ll shape the day to day running of the service, ensuring the delivery of responsive, high-quality support that prioritises safety, progression and connection. Your work will be grounded in strong partnership working, safeguarding practice and effective risk management, particularly with clients at MAPPA (multi agency public protection arrangements) levels 2 and 3.

This is more than just a management role, it’s an opportunity to be at the heart of change. You’ll guide and support a passionate team, fostering their growth while enabling better outcomes for clients. With a strong emphasis on performance and innovation, your leadership will help drive forward SHP’s mission to break the cycle of homelessness. You'll join an organisation where ambition is matched by real development opportunities, where staff are supported to grow into new roles and where your ideas can shape the future of services. If you’re ready to bring your experience, drive and vision to a team that’s making a difference every day, we’d love to hear from you.

About you:

• Organised, highly motivated, proactive and adept at developing and maintaining relationships with internal and external stakeholders. 
• Experience of managing people/staff, with the ability to motivate and encourage a team to perform effectively.
• A good understanding of working with high risk clients (e.g. MAPPA level 2 and 3), vulnerable people and those who have been rough sleeping.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd August

Interview date: Tuesday 12th and Wednesday 13th August in Islington at SHP Services

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

About the role:

At Single Homeless Project (SHP), you’ll play a central role in shaping a vibrant and supportive environment for our clients as they move forward in their recovery and journey towards independence. Based in one of our accommodation services and reporting to the Service Manager, you’ll lead on designing, implementing and coordinating a dynamic programme of recovery-focused activities tailored to the needs and aspirations of residents. This is your chance to create meaningful experiences and opportunities that inspire growth, build confidence and open doors to new possibilities.

You’ll work closely with SHP colleagues, volunteers, peers and partner agencies to bring the programme to life, ensuring that what we offer is not only engaging but truly relevant to the people we support. Whether you’re running creative workshops, developing skill-building sessions or connecting residents with wider community resources, your work will have a lasting impact. This is more than a job – it’s a chance to grow your career within an organisation that values innovation, collaboration and personal development, all while making a real difference to people.

About you:

• Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
• Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
• Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
• Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
• A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
• Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd August at midnight

Interview date: Week commencing Monday 11th August at 1 Stacey street, N7 7JQ.

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Day Care Officer – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover  20 hours a week in shifts (4 x 5 hours) across our two Day Care Centres. 

There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota. 

We are also looking to recruit a Day Care Officer on a 25 hour week for maternity cover on a fixed term contract starting on the 1st September 2025 for 39 weeks. 

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs. 

The successful candidates will: 

• Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users 

• Act as a key worker for individual clients

• Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests. 

Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £14,405.25 for 20 hours per week and £18,006.56 pa for a 25 hour week) 

(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead.  Shifts range in times across the day and you must be able to work all the various shifts) 

Contract Type: Permanent 

Closing date: Monday 21st July 2025 - 5pm 

Interview date: TBC 

To Apply and for more information please click on the link below: 

Job Openings 

Please state on your application which role/s you are interested in. 

As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

We're looking for a kind, compassionate and resilient Waking Night Support Worker

£21,606.00 per annum, working 30 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.

Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.

We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service.

What you'll do:

- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
- Confident in the completion of regular paperwork and is well organised
- Flexible
- Open to feedback and self development
- Recognises the likelihood that the service will be a dynamic diverse environment and considers the impact of changes
- Confident in the use of IT systems such as SharePoint and Microsoft Office suite.
- Is respectful, articulate and sensitive in style of communication
- Ability to cope positively with challenging and diverse behaviours

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for a full job description.

Job Title: Support Mentor (Nights)

Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Short walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines)

Unfortunately this location does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays. Hours can vary between 21:00 - 09:00 and 11:00 - 20:00

About the role

Our residents in this service have experienced long-term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.

As a Support Mentor, you will work within a 24 hour service which provides person centred support to our residents, you will work to ensure safety and wellbeing of our residents. You will support mainly the night shifts to ensure the service runs smoothly at night, being a point of contact for residents, engaging with them to ensure their safety comes first, and running various evening activities for engagement. You will build trusting and professional relationships with residents, helping them to achieve their goals and aspirations which could be through one to one sessions, group sessions, and general wellbeing check ins. During quieter hours, you will be responsible for ensuring administration is up to date, the service is kept clean and tidy, and will support with additional ad hoc tasks. 

About you

We're looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have faced homelessness and may have other complex needs. Our residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges, and keep the night service running smoothly. You will be able to work within a team, and have previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs. What are we looking for:

• Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Day Care Officer – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover  20 hours a week in shifts (4 x 5 hours) across our two Day Care Centres. 

There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota. 

We are also looking to recruit a Day Care Officer on a 25 hour week for maternity cover on a fixed term contract starting on the 1st September 2025 for 39 weeks. 

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs. 

The successful candidates will: 

• Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users 

• Act as a key worker for individual clients

• Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests. 

Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £14,405.25 for 20 hours per week and £18,006.56 pa for a 25 hour week) 

(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead.  Shifts range in times across the day and you must be able to work all the various shifts) 

Contract Type: Permanent 

Closing date: Monday 21st July 2025 - 5pm 

Interview date: TBC 

To Apply and for more information please click on the link below: 

Job Openings 

Please state on your application which role/s you are interested in. 

As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

HR Project Administrator

We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.

Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025

Applications will be considered on a rolling basis.

About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.

This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.

Key Responsibilities

· Support recruitment and onboarding of bank and agency staff, including compliance and document checks

· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained

· Maintain accurate and confidential workforce records in line with GDPR and data protection standards

· Support budget monitoring and reporting on staffing ratios, costs, and agency usage

· Help prepare reports, dashboards and presentations on flexible workforce activity

· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed

· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions

About You
We’re looking for someone who:

· Has experience supporting HR or recruitment processes

· Is confident using digital systems and managing accurate workforce data

· Has strong communication and customer service skills, with the ability to build good relationships across teams

· Is highly organised, detail-focused and able to manage multiple tasks and priorities

· Understands the importance of confidentiality and compliance when working with sensitive information

· Brings energy, initiative and a commitment to the charity’s values

Key Note: DBS check required. Applicants must have the right to work in the UK.

In return you will receive:

· 26 days annual leave, rising to 30 after five years’ service

· Family-friendly policies including enhanced parental leave

· Pension scheme with employer contributions up to 7%

· Flexible and hybrid working (where appropriate)

· Access to 24/7 GP appointments and Employee Assistance Programme

· Discount scheme across retail, leisure and wellbeing

· Cash plan for dental, optical and healthcare costs

· Death in service benefit (4x salary)

· Full induction, ongoing training and development

· Opportunity to lead on meaningful operational change and gain exposure to senior leadership

Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.

#INDSCP

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

We're looking for a kind, compassionate and resilient Waking Night Specialist Behavioural Support Worker to join our Learning Disabilities service in Hertfordshire

£13,676.00 per annum, working 20 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Waking Night Behavioural Specialist Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The shift pattern for this role: 21:30-07:30 10 hour night shift two nights a week

What you'll do:
* Building a supportive, trusting relationship with the customer and creating a positive atmosphere.
* Supporting the customer in their preferred night-time routine, including personal care, and promoting good sleep hygiene.
* Supporting the customer to undertake activities in line with their preferences.
* Ensuring the customer's safety and wellbeing at night, providing emotional and practical support and reassurance as needed.
* Using positive behavioural support and Autism-specific approaches to manage any distress during night-time hours.
* Working proactively with other members of the team to meet the needs of the customer and handle administrative responsibilities.
* Conducting key work sessions as required, that are innovative and engaging to achieve Support Plan goals.
* Ensuring ongoing assessment and management of risks associated with the customer within an attitude of 'positive risk taking';
* Ensuring appropriate handovers between shifts and documenting night-time activity, including any incidents;
* Working in line with Look Ahead's lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
* Adhering to all other Look Ahead policies and procedures.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Desirable:
- Driving Licence

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please our website for full Job description

Job Title: Family Support and Graduation Coordinator

Salary: £28,000

Working Hours: 35 hours per week

Contract: Fixed Term until 31 March 2026 (extension subject to funding)

Location: Newham office based (with some hybrid working) 

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.   

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds. 

The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service helping them to navigate complex needs and overcome barriers to access through a creative, solution-focused approach. Working alongside the Perinatal Programme Manager building and maintaining a network of local support services, helping to develop clear referral pathways and strong partner relationships.

To be successful in this role you will have: 

• Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them  

• Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years  

• Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families

• A good knowledge and understanding of local support and services for the client group
• Experience in empowering women to make informed decisions about their lives and advocating for their needs and rights

• Ability to handle challenging situations and behaviour with a calm, flexible and confident approach to reach a positive resolution

• Able to work reflectively, developing an awareness of any judgements, biases or assumptions that may impact upon your work.  

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 10th August 2025

Interview: In person at a venue in Newham on Thursday 14th August 2025

We are delighted to be supporting a wonderful charity dedicated to improving the lives of unpaid carers. This fantastic organisation is looking for a temporary full-time (35 hrs per week) Adult Carers Support Worker to join their team and help make a real difference to carers across their borough. The role is running for 2-months in the first instance, based on-site 3-days per week in South London.

Key Responsibilities for this role include:

• Acting as the first point of contact for adult carers and professionals, responding to enquiries and referrals in a fast-paced environment.
• Providing one-to-one support to carers, including home visits where appropriate, and helping them access relevant services.
• Collaboratively identifying goals with carers and developing tailored support plans.
• Promoting and supporting peer support groups, forums, and community activities.
• Maintaining accurate records of casework and assessments using the Charity Log system.
• Supporting the delivery of wider services including newsletters, events, and training sessions.
• Working closely with colleagues to ensure a joined-up, effective service for all carers.
• Responding to safeguarding concerns in line with organisational policies.

To be considered for this position, you should possess:

• Experience working or volunteering in a health and/or social care setting.
• Strong communication and organisational skills, with the ability to manage a varied workload.
• A flexible, proactive approach and a commitment to equality, diversity and inclusion.
• Confidence using IT systems and databases.
• Knowledge of the issues affecting unpaid carers (personal or professional) is desirable.

If you are passionate about supporting others and want to be part of a collaborative, values-driven team, we'd love to hear from you.

Please note that this role is subject to an Enhanced DBS check.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

1. Job Purpose

The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.

The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.

The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.

2. Main Duties and Responsibilities

Client Assessment and Support Planning:

• Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
• Develop and implement personalised support plans, setting clear and achievable objectives.
• Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.

One-to-One Support (Including Complex Cases):

• Deliver time-limited one-to-one support (up to 12 weeks per service user).
• Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
• Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
• Provide crisis intervention and risk management where necessary.
• Support service users to access appropriate community-based interventions and ongoing mental health support.

Volunteer Supervision and Coordination:

• Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
• Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
• Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
• Ensure volunteers are appropriately matched to service users based on needs and skills.

Referral and Collaboration:

• Refer service users to specialist services, community resources, and crisis intervention where needed.
• Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
• Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs

Monitoring, Evaluation, and Administration:

• Maintain accurate and confidential records of service user interactions, support plans, and progress.
• Collect and report outcome data to measure service effectiveness, including impact on complex cases.
• Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
• Contribute to quarterly reports and service performance reviews.

3. Person Specification

Essential Experience & Knowledge

• Experience in related support role (e.g. mental health, social care, or related)
• Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
• Experience conducting needs and risk assessments and developing support plans.
• Ability to provide effective emotional support, using active listening and trauma-informed approaches.
• Experience providing supervision /support, ensuring high-quality service provision.
• Strong organisational and time management skills, with the ability to prioritise workload effectively.
• Ability to work independently and collaboratively as part of a multi-disciplinary team.
• Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Experience in mental health or social care.
• Discretion.

Desirable Skills and Experience:

• Experience in volunteer management.
• Strong IT skills, including proficiency in Microsoft Office and Experience of
• Experience in crisis intervention and risk management, particularly in complex cases.
• Knowledge of local mental health services and support networks.
• Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
• Qualification in mental health or social work.

Qualifications:

• NVQ L3 qualification (or Equivalent) mental Health or relevant support related field

Specialist Skills/ Ability/ Knowledge

• Ability to solve problems and make sound decisions to support others in a fast-paced environment.
• A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
• IT is proficient particularly within Microsoft 365 environment

Communication

• Effective communication and interpersonal skills (written, oral, digital)
• Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.

Personal Qualities

• Able to build strong working relationships
• Passionate about mental health and committed to supporting individuals to achieve their goals.
• Empathetic and compassionate, with a non-judgmental approach.
• Resilient and adaptable, with the ability to manage challenges effectively.
• Proactive and solution-focused, with a strong sense of initiative.
• Committed to equality, diversity, and inclusion in all aspects of service delivery

4. Application Guidance for Candidates

Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:

• Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
• Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
• References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
• Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)

1. What specifically attracts you to this role with Mind in Kingston? (max 200 words)
2. This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
3. Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
4. Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)

As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.

Applications and interviews timeline:

Applications closing date Tuesday, 29th of July 11:59pm

Interviews will take place on Tuesday 5th of July & Thursday 7th of July

Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.

Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.