Supporter Care Advisor Jobs in Birmingham, West Midlands
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
The Homelessness and Housing Law Specialist Advisor will work alongside our client services teams across England, to prevent and end homelessness for people we support. Providing expert advice, support and advocacy to our staff and members in the most complex cases.
Salary: £38,585 (regions) or £42,746 (London) per annum
Hours: 35 hours per week (open to compressed hours in line with Crisis’ Flexible Working Policy)
Location: To be based in any of the Crisis Skylights in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis’ Hybrid Working Policy
About the role
We are looking for an expert on homelessness legislation (the Homelessness Reduction Act) and relevant housing legislation to contribute to Crisis’ mission of ending homelessness. You will provide advice and casework covering complex areas of both housing and homelessness legislation to frontline employees working directly with people experiencing homelessness and at risk of homelessness in England. You will be an advocate for our members, by using housing law knowledge to request temporary housing from local authorities, for those who are street homeless. You will have the opportunity to produce housing law briefings, template letters and a toolkit of resources including checklists to support staff when working with beneficiaries.
About you
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Demonstrable track record of successfully preventing and relieving people’s homelessness through advocacy and the application of relevant homelessness and housing law, including complex cases such as people with different immigration status.
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Expert knowledge of relevant homelessness and housing legislation, including Housing Act 1996 Parts VI and VII, Homelessness Act 2002 Homelessness Reduction Act 2017, Protection for Eviction Act 1977, Landlord and Tenant Act 1985
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Knowledge of the issues affecting homeless people and the impact and interaction of welfare and immigration policies on homelessness
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Familiarity with local authority housing options services and their processes
You may have experience in, Housing and Homelessness Law, Local Authority Homelessness or Housing Options teams, Advice and advocacy, specialist casework.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 14 April 2024 (at 23:59)
Interviews will be held W/C 22 April 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions, however we would particularly welcome applications from those living in Kent and the South-East. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
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£26,873 - £31,915 (FTE) - Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable)
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11½% non-contributory pension
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25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff
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Flexible working arrangements including the opportunity for Hybrid working
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Enhanced family friendly payments
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Employee Assistance Programme
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Employee benefits platform
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2-year Fixed Term Post
The closing date for all applications is 12:00 noon Wednesday 17 April 2024. We anticipate interviewing the two weeks commencing Monday 22 April 2024. Full details of the posts and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK are recruiting for a part-time Lead Quality Assessor (21 hours per week) to undertake assessments of the quality of Information, Signposting and Social Welfare Advice that is provided by Age UK Network Partners (local Age UKs; local Age Cymru Partners; Age Cymru; Age Scotland; Age NI; and Age UK); and ensure consistency in how our quality standards are assessed across the wider assessment team.
In this role you will:
* Carry out assessments on the quality of Information, Signposting and Social Welfare Advice delivered by Age UK and its Network Partners across the UK through a range of services (e.g. traditional I&A service, social prescribing, LPA etc), assessing how well each Partner is delivering against the relevant requirements of the Age UK Network Quality Assurance Framework.
* Provide written reports for Age UK Network Partners in the required format, using your expert skills and knowledge to identify how well they have met the standard - identifying areas of strength, areas of non-compliance and suggestions for improvement.
* Support the process of quality assessment and continuous improvement of services where Age UK Information, Signposting and Social Welfare Advice is given, including, * moderating reports - with responsibility for ensuring that assessors are applying the standard fairly and there is consistency between the assessors; * reviewing self-assessments - liaising with Network Partners to give feedback on how well they are meeting the standards; * following up on Corrective Action - working with our Service Quality Advisors to review submitted evidence and the adequacy of corrective action taken by Network Partners, in response to their assessment findings. * signing off Corrective Action Reports and providing formal feedback to Network Partner Managers and CEOs.
* Work with the Quality Team to ensure consistency across the assessor team, by taking a lead role in assessor training / consistency days, using these to share learning, provide updates and instruction.
* Contribute to the on-going development of the wider Age UK Quality Framework by providing feedback on any Information and Advice related quality programmes.
The post holder is required to travel to a range of locations for assessments and for meetings at the London Office which may involve overnight stays. (Although the majority of work is currently online using MS Teams, national travel is likely in future).
Applicants must have ability to access a computer, confidential workspace, key advice texts and be able to work online.
Must haves:
* Extensive and relevant experience in an advice service, with knowledge of key advice issues affecting older people in at least two of the following areas of social welfare law: welfare benefits, community care, housing.
* Knowledge and understanding of good practice in managing and delivering Information, Signposting and Social Welfare Advice services.
* Demonstrable experience of supervision of advice work. Demonstrable experience of maintaining effective case recording systems and procedures, ideally electronic.
* Effective communication skills with a range of audiences, both interpersonal skills and the ability to write and proof-read effective reports for external stakeholders.
* Ability to make rigorous, fair and impartial assessments against quality benchmarks for Information, Signposting and Social Welfare Advice services.
* Excellent organisational skills, including the ability to manage workload and prioritise.
* Good time management skills, and the ability to meet deadlines.
* Understanding of the issues affecting older people seeking advice.
* Good IT skills including an ability to use Microsoft Office, and online systems for bookings, assessing case records.
* Clear understanding of the principles of confidentiality and data protection.
* Knowledge and understanding of the equality and diversity issues affecting the delivery of Information, Signposting and Social Welfare Advice services.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
The client requests no contact from agencies or media sales.
The British Horse Society is the nation’s largest equestrian charity with more than 150,000 members. With a passion for horses that is backed by knowledge and expertise, the Society makes a positive impact on the lives of thousands of horses and all those that love horses. With wide-ranging campaigns across all its charitable objectives, the Society is dedicated to improving equine knowledge, providing horse care and welfare, increasing safe off and on road access, improving equestrian safety and growing participation.
We are currently undergoing a period of significant growth and business transformation. With this ambitious change process in mind, RM Recruit are currently supporting us with the recruitment for a Director of Finance & Company Secretary who can build and improve on our established and high-functioning finance team, providing financial and governance focused direction across our organisation. These exciting projects include the acquisition and deployment of the Dynamics 365 platform, customer insight and brand development work to support revenue growth and a cultural change across The Society.
Reporting directly to a dedicated and passionate Chief Executive Officer, and playing a key role within the leadership team, the Director of Finance & Company Secretary role represents an excellent opportunity to create and deliver long term financial strategies that supports the services and causes championed by the Society. We are seeking a collaborative, confident, dynamic and engaging individual who can ensure all statutory requirements are met alongside the continual development of controls to safeguard the Society’s assets.
The Director of Finance will be a first-class communicator who can work in collaboration with a wide range of internal and external stakeholders. You will be a strong advocate for a finance team that offers a best-in-class delivery of customer focused financial services. You must enjoy hands-on management and oversee the Head of Finance and the Finance team, ensuring that they continue to provide robust financial governance and control. This will all be conjunction with growing their knowledge and capacity with the Dynamic 365 platform to meet the ever-evolving needs and strategy of the Society. The post holder will also safeguard the financial integrity of the Society, its governance, and ensure it is fully compliant with all statutory requirements. This purpose extends to the Society’s subsidiaries.
This rewarding and varied role will see you will have full participation in the formulation and presentation of the Society’s strategic and operational plans and work closely with the CEO and Board of Trustees to make the British Horse Society the best it can be.
The Society's Head Office is based near Stoneleigh in Warwickshire. Hybrid working is in place with 2-3 days per week required onsite.
Essential Criteria
- Fully Qualified Accountant
- Proven experience at a senior level in a finance role with responsibility across the whole finance function.
- Experience at a senior level as Company Secretary or equivalent
- Experienced in delivering finance system and/or ERP transformation
- Strong leadership skills and the ability to develop team members to their full potential.
- Demonstrated aptitude for strategic thinking, planning and analysis.
- Excellent financial planning, annual budgeting and forecasting skills
Desirable Criteria
- Charity sector experience particularly the nature of unrestricted, designated and restricted funds, VAT Partial Exemption, Gift Aid and the Charity SORP
- An understanding of education and qualification regulation and compliance
- Experience of Microsoft Dynamics Business Central
If you have the skills and experience to succeed in this role, we very much look forward to hearing from you. Please submit your CV, with a cover letter describing why you would be the best person to secure this role, and RM Recruit Ltd will be in touch.
The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees. We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.
Here at the BHS, we want you to have every opportunity to be able to demonstrate your skills, ability and potential when applying for any of our roles here. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
For an informal conversation about the role, please contact Paul Robinson at RM Recruit Ltd
We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.
What you will do:
Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
Work on a 7-day shift system
Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
Maintain accurate records and input data monitoring into the data base system.
Participate in clinical supervision and reflective practise.
Provide training, mentoring and coaching to new recruits.
To be successful in this role you will have:
a degree or professional qualification in Health or Social Care, Community Work or a related discipline.
previous experience of working in an advisory capacity in suicide prevention or mental health.
a proven record of working directly with vulnerable young people.
experience of providing advice and guidance via multiple communication channels.
the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service.
Salary: £30,272 per annum (Scale point 24) progressing by increments to £33,594 per annum (Scale point 28), based on 33 hours per week. As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: Various shift patterns available (16.5 hours, 25 hours & 33 hours per week contracts)
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 7:45am. Shifts will be on a rota bases across a 7-day working week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 25 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 14th April 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
BRUSHSTROKES COMMUNITY PROJECT
SMETHWICK, BIRMINGHAM
Immigration Advisor (OISC level 2 - 3)
22 hours per week.
Fixed term until 31st March 2025 with the possibility of extension.
SCP 26 – 32 (£16,906 - £20,549 per annum) depending on experience.
Based in Smethwick, Brushstrokes Community Project works with asylum seekers, refugees and new communities across Dudley, Sandwell and West Birmingham and has been providing Advice, ESOL, Practical Support, Health information and advocacy and community activities since 1999.
Brushstrokes community project has been providing advice and support for asylum seekers, refugees and new communities for the past 24 years. We require an experienced OISC accredited Immigration Advisor (Level 2 or 3) to join our growing team as part of a Justice Together Initiative funded project in the West Midlands.
With a detailed understanding of immigration law, strong advice and drafting skills you will ensure individuals understand their rights under UK immigration law and are assisted in resolving their immigration matters. Attention to detail, ability to meet deadlines and communicate complex information to clients that enables them to make informed decisions on their options, you will have a track record that demonstrates a client centred ethos in your work.
Possessing good administration, planning, evaluation and communication skills you will have the ability to develop strong and effective relationships with other agencies. With an understanding of the needs of new migrant communities a commitment to equality, diversity and the inclusion health agenda, you will be experienced in the delivery training and presentations to audiences who may not have English as a first language and to local and regional immigration networks.
The ethos of welcoming the stranger is at the core of the Brushstrokes Community Project. This role will be fully committed to this ethos and promote and adhere to our values including: to show compassion for people, respect for individuals and uphold their dignity, to challenge injustice, to continue to improve quality, to work collaboratively and to work with people’s strengths to achieve their potential.
Father Hudson’s Care is a committed employer that proactively pursues our ambitions for equality, diversity, and inclusion in all that we do, building on our core values.
As a reward for your dedication to our services we offer the following Benefits:
· Employee suggestion scheme accessible via intranet
· Online Payslips
· Excellent free online and face to face training to help develop and enhance your skills
· Investing in our employees enhancing developmental opportunities
· Monetary Long Service Awards Recognition
· Enhanced disclosure from the Disclosure & Barring Service funded by the Society.
· Supported and bespoke full induction programme
· Enhanced Society Sick Pay and Statutory Sick Pay upon qualifying period
· Enhanced Annual Leave entitlements.
· Group Company Pension Scheme upon qualifying period.
· Access to our Employee Assistance Programme offering confidential support on personal and professional matters.
· Refer a friend scheme with financial rewards.
· Charity Workers Discounts
Closing Date: 18th March 2024
Interviews: 21st March 2024
We do reserve the right to close this advertisement early if we receive sufficient suitable applications.
The client requests no contact from agencies or media sales.
We are recruiting for a CHIDVA who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
The post holder will support the non-abusing parent and their children (ages 4 – 10 years old) who have been affected by domestic abuse. You will be supporting children from the point of crisis to ensure their short-term and long-term safety; reduce risk; enable them to access community support services and achieve their goals.
This post also requires the post holder to facilitate a coordinated multi agency response with a wide range of statutory and voluntary services and to co-locate with local children’s centers to open up pathways to the service and maximise local resources and to manage a rolling a caseload of client.
Travel is required across Warwickshire and therefore the use of a car is essential to this role.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. An enhanced DBS check will also be required.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
This role will be covering the Channel Islands, but will also provide support to other areas in the South West of England (Dorset, Devon, Cornwall, Wiltshire, Gloucestershire and Somerset).
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in either Devon, Dorset, Somerset, or Wiltshire in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
The successful candidate will be required to:
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Travel to the Channel Islands regularly (approximately once every 3 months, but this will be flexible)
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live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
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Preferably hold a full driving licence
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provide occasional cover on Saturdays and/or Bank holidays
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provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
This is an exciting development opportunity for an experienced, passionate and motivated Children and Young People (CYP) leader to join us as our Children & Young People National Lead over the coming months on our journey to grow and improve our CYP portfolio and the quality of support we provide.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles). (delete if not required)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
The main responsibilities of the role are outlined below:
- To act as organisational lead for CYP, ensuring effective development and delivery of operational and strategic policy.
- To represent VS externally to influence policy, and work collaboratively with business development and external partners to grow services.
- To progress our CYP strategic priorities to grow our portfolio, improve access and embed procedures, tools and resources to improve the quality of our support.
- To oversee the delivery of our WeMatter online programme for CYP affected by Domestic Abuse and ensure that funding and evaluation requirements are achieved.
- To develop and write procedures, guidance and tools and deliver development sessions to support practice.
- To design and undertake thematic audits to drive improvements.
- To ensure that our systems support staff and volunteers to provide quality support to CYP.
This role is home based but some travel is required across England and Wales to attend meetings, deliver training and undertake audits.
This is a national role, which will lead the implementation and ongoing development of our new case management approach and support framework for CYP services. We are looking for a dynamic individual, with a creative flare who can drive and lead change. You will have excellent communication skills and experience of developing accessible procedures and engaging resources for a range of audiences. You will have sound knowledge of the criminal justice system and the impacts of crime, trauma, and victimisation on children and young people, with the ability to inspire and motivate others to provide high quality and responsive services. You will also have a critical role in helping us to develop external relationships to promote VS services, maximise opportunities for growth and build partnerships to that help us to do even better victims.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Northeast or Yorkshire
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Essex or Suffolk
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Midlands
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Closing Date: 1st April 2024
Stage 1 Online Interviews – 12th and 15th April 2024
Stage 2 Face to Face Interviews – 30th April 2024
Location: Erdington and Selly Park
Hours: Full-time
Duration: Permanent
Salary: Circa £80,000 per year, depending on experience
DBS: A Basic level DBS check, a Probate and a Companies House Check will be required.
"Happy to talk about flexible working."
This is an excellent opportunity for a senior, qualified finance professional with extensive demonstrable experience in charity accounting (or similar) to join a value driven organisation who wants to support more people who require specialist palliative and end of life care.
Reporting directly to the CEO, you will be a highly competent, diligent, and compassionate individual with prior expertise in a senior finance position in either the charity sector, the NHS or similar organisation. Having strong values, you will be comfortable living and demonstrating our values of Kindness, Respect, Positivity, Togetherness, Openness, and Innovation.
You will lead the Finance Team, managing all accounting and financial activities within the charity, and ensuring ongoing financial viability. You will be a confident people manager with a proven ability to provide inspirational leadership and to contribute to the daily running and future strategic direction of the charity as a member of the Executive Leadership Team.
The role will have a shared corporate responsibility for leadership, strategic planning and financial management and will be involved in liaising with and influencing external stakeholders as required.
The ideal candidate will be a qualified accountant with current membership of a recognised accountancy body, and will be educated to degree-level, or possess equivalent financial qualifications.
You will have extensive management experience, including substantial participation at Board level, and will be experienced in business planning and budget setting at a senior level. You will be competent in developing and implementing financial strategy and will possess a sound knowledge of understanding of accounting and taxation.
Please review the Further Particulars for the role, and the full job description.
If this sounds like the role for you, we’d love to receive your application.
The client requests no contact from agencies or media sales.
Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Network Resource and Development Division is recruiting for the position of ‘Communications Capacity Building Manager’ to join its dynamic Global Family Development team on a full-time, permanent basis, to based out of any of our IR offices globally.
The Communications Capacity Building Manager reports directly to the Global Content Manager and supports the development and implementation of the content vision and strategy. The job holder works primarily with communications colleagues and Country Directors in IR country and hybrid offices to build their capacity and capability in communications, content gathering, media, brand awareness raising and local public engagement. The job holder also works with Member and other IRW stakeholders to ensure the capacity and capabilities in country offices are appropriate for meeting their requirements and business needs.
The role holder also facilitates appropriate communications training for field office staff and acts as an advisor to communications leads in field offices.
The successful candidate must have or be:
· A degree level qualification in communications or a marketing discipline.
· Qualification(s) in media applications would be advantageous.
· Experience in public engagement - communications, fundraising and/or marketing - role(s) within the INGO sector.
· Experience in building and developing use of traditional, new and emerging media channels, technologies and tools especially digital media.
· Experience in visual and other forms of content gathering, curation and dissemination ideally in an international context.
· Experience of managing, overseeing, guiding and coordinating the work of others.
· Proven track record as a project manager, operating within a team with budgetary responsibility and delivering results across a range of activities.
· Experience of managing, building, guiding, training and influencing teams to work collaboratively to a high standard.
· Experience of developing creative brand awareness, fundraising and other marketing campaigns for a variety of audiences.
· Experience of working with multiple stakeholders, within an environment of competing deadlines.
· Understanding of the range of audiences that Islamic Relief wants to communicate with
· Understanding of the purposes, strategies and tools for gathering content for use across range of communications media.
· Demonstrate and continuously develops knowledge of the latest technology for content gathering or curation.
· Fluent written and spoken English. Working knowledge of Arabic, French or Spanish is advantageous.
· Demonstrate strong relationship-building skills; the ability to establish effective working relationships with people of all working styles and backgrounds.
· Sound financial and resource management skills that ensure that goals can be achieved
within budgetary constraints.
· Exceptional team-working and interpersonal skills including the ability to effectively consult, listen to and influence others as well as the ability to work across different cultures with individuals who face competing demands.
· Strong ability to work calmly under pressure to tight deadlines and balance competing priorities.
· Results focused; able to plan, co-ordinate and deliver on objectives and targets with a positive drive to achieve results.
· Willingness to work autonomously and take the initiative.
· Demonstrable experience of understanding and applying marketing related theoretical concepts
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on 24/04/2024.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK (if applicable)
- receipt of satisfactory references
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
To lead and manage a team of Community Energy Advisers, delivering high-quality energy support sessions in local communities. The role involves empowering individuals and families through workshops and one-to-one support, with a focus on assisting those facing challenges with their energy needs.
The Community Energy Team Leader will oversee the planning, delivery, and evaluation of these services, ensuring they provide practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term for 2 years, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW.
The role will require travelling in the local area covering London and also East Anglia. The role also offers remote working around meetings and workshops.
The role
In this role you will be:
- Leading, managing, and engaging a team of Community Energy Advisers, providing them with support, guidance, and direction to ensure the effective delivery of energy advice and support services.
- Planning and overseeing the delivery of engaging and informative energy support workshops and one-to-one support sessions, tailoring content to meet the diverse needs of the community.
- Collaborating with local organisations, stakeholders, and community members to identify needs and enhance the reach and impact of energy advice services.
- Developing, distributing, and overseeing the creation of educational materials on energy saving, bill management, and renewable energy benefits.
- Ensuring the team maintains up-to-date knowledge of energy sector developments, including legislation, grants, and energy conservation best practices.
- Tracking, evaluating, and reporting on the impact of the team's activities, implementing strategies to improve outreach and support effectiveness.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.