Supporter Care And Reception Assistant Volunteer Roles

We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.

You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set. 

Main tasks and activities:

· Greeting clients and ensuring that clients are having their immediate needs met;

· Ensuring the reception is well-presented;

· Answering the phone and responding to a wide range of enquiries;

· Maintaining the shared Outlook calendar and co-ordinating room allocations;

· Booking interpreters;

· Ensuring the smooth running of the day-to-day activities;

· General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;

· Reception cover when needed.

As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.

You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.

As a collection tin volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner
• Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
• Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
• Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
• Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
• Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
• Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
• Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
• Recognise, respond to, and report any safeguarding issues or concerns

What to expect from us:

• Regular support and advice from our staff team
• Expenses covered in line with our volunteer policy
• On-the-job training specific to your role
• Events where you can meet other volunteers and share ideas
• Impressive skills to add to your CV and a reference if/when you need it
• The opportunity to meet like-minded people
• We are an equal opportunity organisation and welcome volunteers with diverse abilities



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.

Trustee Vacancies

Showroom Work Station

(Sheffield Media and Exhibition Centre)

Showroom Work Station is a registered charity and a cultural hub for South Yorkshire and the North of England. 

Located in a converted 1930’s art deco building, the venue is home to a four-screen cinema, creative industries business centre, event space, and café bar, in the heart of Sheffield city centre. 

We are looking to recruit new Trustees to join our board.  We are particularly keen to hear from anyone with knowledge and understanding of major capital projects, fundraising or the hospitality sector.  However, if you don’t have expertise in any of these areas, but still feel that you have something to offer, please still get in touch.  This is a unique opportunity to join a creative and passionate team and help shape the future of the organisation.

As a trustee you will oversee the operation of a major cultural cinema exhibiting a diverse film programme with first run and retrospectives of curated work, including archive, documentaries, and many unique one-off programmes with regular visiting filmmakers.  We are home to some very successful film festivals and host many unique events each month.

Through our trading subsidiary, we also manage the Work Station creative industries business centre, operate a successful bar/café, and conferencing facilities.

Our Trustees work closely with the Chair, Chief Executive and Senior Management Team to provide clear strategic direction to the organisation, helping to agree policy, define goals, set targets, and evaluate performance.

As with all our Trustees, we are looking for candidates who can demonstrate excellent communication skills and have a good understanding of local, regional, and cultural agendas.

Trustees are required to attend approximately 5 Board meetings per year (usually held on the last Monday of the month, 6 pm – 8 pm) and to offer relevant support and specialist knowledge to enable us to meet the objectives of our business. 

The post is not paid but all Trustees receive invitations to special events and have a weekly allocation of free cinema tickets (subject to availability).

Application process:

Please download our full application pack and equal opportunities form from the vacancies page of the Showroom Workstation, Sheffield website.

To apply please provide the following:

• A comprehensive CV or biography (a statement outlining your roles, responsibilities, and achievements in the organisations in which you currently and previously worked). Please include details of any service as a Board Trustee or any other voluntary/community work.
• Our completed equal opportunities monitoring form.  This information will be treated as confidential and used for statistical purposes only.
• Daytime and evening contact telephone numbers that will be used with discretion.

Closing date: Please submit your application by midday on Wednesday 8th May 2024 to Julie Simpson

For an informal conversation about the role prior to submitting your application please contact Ian Wild, Chief Executive.

Showroom Work Station, 15 Paternoster Row, Sheffield, S1 2BX

Sheffield Media and Exhibition Centre Limited is a registered charity, number 100 2020