Supporter Engagement Manager Jobs in Bristol, Bristol City
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
- Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
- Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a lovely Health Charity to find their new Supporter Experience Manager
The organisation offers a flexible working environment, with a primarily remote working pattern and salary between £30-35k dependant on experience. This role will require monthly travel to their Leamington Spa offices for team meetings.
This role will oversee the development of the charity’s supporter experience strategy in line with fundraising priorities and objectives, developing donor retention methods and fantastic supporter journeys to increase long term income.
Key responsibilities include:
· Effectively lead the development of supporter journeys via multiple channels, leading on product innovations and integrated campaigns to build supporter loyalty.
· Work effectively with fundraising & marketing colleagues to implement a multi channel supporter experience and journey strategy.
· Act as the main point of contact for community volunteers to maintain engagement and activity to help them fulfil their roles across the country.
· Develop supporter retention methods and techniques to increase net income.
· Lead the Supporter Experience team, line managing two people.
Experience required:
· Experience of developing supporter journeys in a public fundraising setting.
· Experience of developing multi-channel fundraising & marketing campaigns
· Experience of managing community volunteers.
· Knowledge of supporter retention methods.
· Experience of line management is a plus.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
Job Title: Trust Fundraising Manager
Contract: Permanent, Full-time (35 hours per week)
Location: Anywhere in the UK, we are a remote-first organisation
Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard. We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society. We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time. Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth.
This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up. We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects. You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them. Attention to detail is key, as is the ability to manage your time and prioritise your work.
If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of two years of experience in trust fundraising
- Demonstrable success in securing four and five-figure gifts
- Experience in managing funder relationships, and developing them into longer-term partnerships
- Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
- Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
- Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.
The deadline for receipt of applications is 9 am Monday 29th April.
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held the week commencing Monday 13th May – if you cannot attend an interview during this week, please let us know when submitting your application, and should you be shortlisted, we will make arrangements for an interview at another time if possible. Interviews will be conducted remotely via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies. We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland. Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential. Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education. The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
- Engaging and inspiring individual parents
- Supporting our PTA and other member associations and growing the number if PTAs across the UK
- Helping schools be parent-friendly through guidance and training
- Working with partners
- Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Bendrigg
We make adventure accessible, working together to overcome barriers and transform lives.
The spirit of adventure is incredible. A bona fide superpower that can fill any one of us with conviction and confidence, with new abilities and renewed agency. And it’s universal too – not the exclusive preserve of the advantaged and non-disabled. It’s for everyone, because we’re making sure it is.
At Bendrigg, we have the setting and the scenery, the equipment and the expertise, the people and the passion. Together we have a limitless supply of adventure. With a limitless determination to improve people’s lives.
Because we know that, whatever adventure means to each individual, it has the power to empower. To challenge and inspire, to tear down barriers and build up possibilities, to create real and lasting change. Above all, it has the power to change minds – within those individuals and across our whole society: changing the way people see their world, and changing the way the world sees them.
At Bendrigg we create change, one adventure at a time.
The role: Fundraising Manager
We are seeking a Fundraising Manager with a passion for our mission, who will build positive relationships to secure significant income, working together to harness the power of adventure to create lasting change and transform communities for all.
This is a new role, leading our small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Business Development, the successful candidate will oversee all fundraising income generation activity and lead on our Major Donor Giving Programme. A typical week could involve meeting with prospective donors, developing a case for support for a new stream of work, supporting team members to develop their own fundraising skills, and working with other departments to raise awareness of Bendrigg’s work.
This is an exciting opportunity for a seasoned fundraiser to join and lead a forward-thinking and inclusive team and develop Bendrigg’s fundraising to support our new Strategic Plan. This opportunity is open to those wishing to work remotely (there would be an expectation to attend the office for a minimum of 2 weeks during the induction process, and thereafter at least 3 days per month throughout the year), looking for a hybrid working pattern or wanting to be fully office-based. The role is full time, however part-time on a minimum of 0.8FTE would be considered for the ideal candidate.
We welcome and encourage applications from candidates of all backgrounds, irrespective of gender, disability, colour, race, nationality, ethnic or national origin, marital status, sexual orientation, religion, or criminal records.
Working at Bendrigg
Whilst at Bendrigg, our visitors feel ‘celebrated’ rather than just ‘accommodated’ and we want no different for our staff. We understand that everyone is different and try to be as flexible as possible. We are proud to offer a caring and supportive working environment with a number of benefits including:
· Holidays: Staff receive 30 days paid holiday plus bank holidays (FTE, part-time pro-rata).
· Lunch: lunch and refreshments are provided for anyone working on-site from our amazing catering team.
· Training: personal and professional development is actively encouraged and rewarded. Staff are provided with opportunities for external training as well as a number of internal training sessions throughout the year.
· Pension: All employees can take advantage of our pension arrangements whereby contributions of 5% from the employee are matched by 5% from Bendrigg.
· Sick pay: company sick pay starting at 1 month full pay in any 12 month period after the first 6-months, and rising to 3 months full pay (in any 12 month period) after 2 years of service, and 6 months full pay (in any 12 month period) after 5 years of service.
· Maternity & Paternity Pay: Statutory Maternity & Paternity Pay
· Parental leave: We understand that you may need time to settle children into a new school, or you may want to spend more time with a child. Bendrigg offers 18 weeks unpaid leave for each child up to their 18th birthday (maximum of 4 weeks per year).
· Emergency Dependant & Compassionate leave: Up to 5 paid days per year
How to Apply
If you feel you could belong at Bendrigg then please download the full job description for more information. Please submit your CV and a covering letter detailing how you fit the person specification. A strong cover letter will include:
· why you want to work at Bendrigg and why this role appeals to you personally,
· highlights of your previous experience, knowledge, skills, and personal attributes that clearly and succinctly match the person specification.
For more information
We welcome informal enquiries so please do contact our office if you have any questions.
All enquiries relating to this post should be made to: Sarah Garman, Head of Business Development
Please ensure that a CV and cover letter is submitted. A strong cover letter will include:
• why you want to work at Bendrigg and why this role appeals to you personally,
• highlights of your previous experience, knowledge, skills, and personal attributes that clearly and succinctly match the person specification.
We make adventure accessible, working together to overcome barriers and transform lives.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Exciting New Marketing & Communications Manager opportunity! Now open!
We are seeking a Marketing and Communications Manager for Youth Moves based in South Bristol. You’ll be part of launching the highly anticipated 224 Youth Zone (scheduled to open in Autumn 2025), a space designed to empower young people from South Bristol and beyond. OnSide, a renowned national charity, shares our commitment to empowering young people, particularly in disadvantaged areas, by establishing state-of-the-art Youth Zones.
This initiative is all about creating a space where youth voices thrive, and futures are shaped. You’ll collaborate with a passionate team committed to making a difference. Your role involves raising awareness about the organisation and its vital services. You’ll also attract talented team members, dedicated volunteers, and essential funding to further the cause.
Here’s what makes this opportunity truly special: One of the most exciting aspects of this role is the opportunity to make it your own. You’ll have the creative freedom to shape strategies, engage with the community, and drive positive change.
This isn’t just a job! it’s a chance to make a real difference. By raising youth voices and advocating for their needs, you’ll contribute to a brighter future. Let’s empower young people together!
Your Mission:
• Craft content that sings, dances, and inspires!
• Rally support for our youth revolution!
• Spread the word far and wide!
• Tell stories that touch hearts!
What’s in it for you: • 32 days holiday, (including bank holidays) • Free Parking • OnSide's Talent Academy (because you're worth it!) • DBS clearance (safeguarding's essential) • Cycle to work scheme.
Are you ready to Make a Difference? Apply Now
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
It happens every five minutes in the UK and changes lives instantly. When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do.
The Stroke Association believe that everyone deserves to live the best life they can after stroke. Operating throughout the UK, the charity provides support services to everyone affected by stroke, including families and carers. The charity raises awareness of stroke and campaign for better emergency, rehabilitation and support services. They also invest in stroke research to help reduce the incidence of stroke, to find the best treatment and long-term care and improve quality of life for stroke survivors.
We’re looking for an experienced and driven individual giving acquisition expert to join the Growth and Acquisition within Mass Engagement. You will be joining the Stroke Association at an exciting and important moment as they continue to develop, diversify and significantly build our individual donor bases and income.
As Supporter Acquisition Manager, you will be responsible for:
- Acquiring new supporters at scale in order to grow income across our cash, regular giving and lottery programmes
- Testing, validating and optimising propositions across a broad range of products and channels
- Playing a key role in the strategic evolution of the Acquisition programme as the charity continue to develop, diversify and significantly build our individual donor bases and associated income
Ideal skills and experience:
- Multi-year budget development, planning and forecasting
- Line management experience or support of a peer
- Strong interpersonal and communication skills
- Passionate about supporting the Stroke Association
Employee benefits include:
- 25 days leave per year (plus bank holidays)
- Pension scheme: employee 3%, employer 6%
- Cashback and discount scheme
- Employee Assistance Programme, including a 24-hour doctor phoneline service, around the clock support through their counselling line, and face-to-face counselling if required
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the World Green Building Council
The World Green Building Council (WorldGBC) is the largest and most influential local-regional-global action network, leading the transformation to sustainable and decarbonised built environments for everyone, everywhere.
Together, with 75+ Green Building Councils and industry partners from all around the world, we are driving systemic changes to:
● Address whole-life carbon emissions of existing and new buildings
● Enable resilient, healthy, equitable, and inclusive places
● Secure regenerative, resource-efficient, and waste-free infrastructure
We work with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development (SDGs).
The Role:
The Partner Engagement Lead is responsible for key account management, and specifically developing and supporting relationships with programme sponsors and partners within the WorldGBC network.
The Partner Engagement Lead will work closely alongside the programme/projects team subject leads, taking responsibility for day to day management of activities that relate to sponsors or stakeholders, including partner relationships, external collaborations and fundraising.
Working cross-functionally within a matrix-style organisation, the Lead will work collaboratively on the engagement pillar of WorldGBC's fundraising team alongside the Partnerships Manager and the Strategic Partnerships Lead. This team coordinates closely with all WorldGBC departments, in particular where sponsors are involved with initial focus on the programme/project partners.
Well-organised and a great communicator, this individual will ensure that key relationships are managed effectively across the organisation, and be detail oriented in their reporting and accounting of opportunities. The Lead should also be willing to represent the organisation in relevant external opportunities relating to the programmes as need arises - including fundraising meetings, external working groups, events or conferences.
The Partner Engagement Lead will report to the Director of Programmes Strategy.
Key responsibilities include but are not limited to:
1. Account Management: Be primary point of contact for new and existing programmatic sponsors and partners, overseeing engagement with the network and accounting with detailed reporting to ensure up-to-date partnership records. Work alongside the programmatic team leads to deliver all agreed benefits to partners, ensuring a uniform balance of benefits and opportunities across sponsors engaging in all areas of the organisation.
2. Fundraising and Budget Management: Work alongside the programme leads to secure funding and manage relevant programme/project budgets (with guidance from the Director of Programmes Strategy), including supporting grant application and reporting responsibilities where necessary.
3. Stakeholder Engagement (members and partners): Engage with stakeholders to ensure that our programmes/projects align with their goals and needs, working with the Director of Programmes Strategy and wider programme team to explore best practice engagement tactics throughout 2024.
4. Subject Matter Expertise: Stay current with the latest trends in sustainable buildings and WorldGBC programme outputs, ensuring the Lead can communicate knowledgeably about WorldGBC strategy and work areas as required.
5. Communications: Support communication for WorldGBC on topics related to sustainable buildings in relevant programmatic areas, representing the team at internal or external events or industry working groups and collaborating with Marketing & Communications on accurate messaging for publications and campaigns.
6. Supporting Programmes team: Be a committed member of the WorldGBC team and offer support, training and expertise to wider members of the team. Participate and engage in wider WorldGBC campaigns, events and deliverables, such as COP, World Green Building Week and Leadership Summit.
Skills, Experience & Education:
1. Communication and Engagement:
- Effective communication and interpersonal skills.
- Stakeholder engagement through active listening, empathy, and clear articulation.
- Ability to diplomatically resolve conflict and manage sensitive situations.
- Confident communication in external situations, including pitch meetings or external events.
2. Account Management:
a. Strong account management abilities, including strong organisation to facilitate multi-stakeholder and staff coordination, timeline management, and deliverable tracking.
b. Analytical skills for complex issue analysis and informed decision-making, especially in scenarios of cross-organisational partner engagement.
3. Reporting and Budget Oversight:
- A thorough understanding of budget management and willingness to work collaboratively on fundraising alongside colleagues.
- Work across teams to support them with a variety of stakeholder engagement practices, reporting, flagging and following up on all strategically relevant opportunities.
- Accurate reporting for all strategic analysis, including budget and grant reporting.
4. Collaborative working:
- Ensure that co-workers are kept up-to-date and facilitate teamwork and mutual understanding.
- Be open to new ideas and able to adjust to changing circumstances to ensure productive collaboration within diverse teams.
- Prioritise team goals over individual agendas, contribute constructively to group discussions and foster a supportive and inclusive work environment that encourages cooperation and innovation.
The ideal candidate is:
● A relationship builder – will listen to the needs of the team, industry, and GBCs, and work collaboratively to secure and manage constructive relationships with partners
● A strategic thinker – has the ability to focus on the end goal and ensure that every activity and approach is directed towards this goal
● An enthusiastic learner – willing to take on new challenges and tackle complex topics
● A creative mind – will innovate with approaches and engagement techniques
● Able to develop and implement a work plan - be meticulous in managing deadlines and deliverables, working with the marketing team and WorldGBC colleagues to ensure on-time delivery
We are committed to fostering inclusivity and diversity in our workforce. In line with this commitment, we want to ensure everyone has an equal opportunity to apply for positions within our company. Therefore, we encourage candidates to submit their applications even if they do not meet all of the stated criteria. We believe in considering each applicant's unique talents, experiences, and potential, recognising that qualifications extend beyond traditional checkboxes. Additionally, we embrace various working patterns and understand that individuals have different preferences regarding their work arrangements. Hence, we warmly welcome applications from individuals seeking diverse working patterns. We aim to create an inclusive environment where everyone can thrive and contribute, and we are excited to explore the possibilities each applicant can bring to our team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about ensuring everyone can engage effectively with the digital world? Are you a brilliant influencer who relishes harnessing great policy and research to realise social change? Do you want to work in a pioneering initiative with impact at its core?
Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Policy & Insights Manager. You must be able to inspire us and our partners and spearhead our public affairs work, including through our National Delivery Plan to unite action to end digital poverty by 2030.
We bring together charities, corporates and government to address the underlying issues stopping families gaining full access to digital services such as education, healthcare and employment. We seek social change through our National Delivery Plan, whilst also delivering solutions in local areas that help real people and provide evidence for change.
This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, National Delivery Committee members and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive, working alongside our Head of External Affairs.
A big part of our social change ambition is delivered through our public affairs work; influencing policy makers so that our ambitions are shared with government, companies and with everyone able to deliver to our vision of a world where everyone is able to connect successfully with the digital world where and when they want to. You will also be responsible for drafting white papers, analysing trends and data, and identifying new insights. You will support our Industry Forum, working with existing and new members to broaden the group.
The DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team with support from our PR agency. As such, you’ll lead on delivering our policy and public affairs work, from briefing MPs to developing our policy positions.
Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. Given the need to attend meetings in Westminster and Whitehall, you will need to live within commuting distance of London.
Key focus areas
- Building relationships with public, private and third sector organisations, including the wider DPA community.
- Working to convene and collaborate with organisations and individuals committed to ending digital poverty.
- Work with colleagues across local, regional and national governments and across political parties to advocate for policies to promote digital inclusion.
- Undertaking research and analysis to understand digital poverty and the impact of policies to address it.
- Managing policy and research projects including the ongoing development of the national delivery plan and supporting ‘proof of concept’ projects.
- Developing commercial and research partnerships with organisations and supporting the development of the industry forum.
- Communicating the DPA vision and perspective through verbal and written communication.
First interviews will be held w/b 6th May 2024 via Microsoft Teams. Second interviews will be held soon after. The role is to start as soon as possible. Please note this role will be subject to a DBS check.
Unfortunately, due to the expected volume of applications and our small team, we will not be able to acknowledge every application. If you have not heard from us by 6th May you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
Title: Adventure Programme Support Manager
Reports To: Director of Programmes & Development
Salary: £29,000 - £31,000 per annum, depending on experience
Location: Home-based, flexible with easy access to the Wiltshire area
Contract: Permanent
Holiday: 25 days per annum, plus public holidays
Application: Application Form
Closing Date: Friday 26th April at 9am
The Charity
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for an experienced, dynamic and motivated Adventure Programme Support Manager to support both young people and volunteers on our Adventure Programme. Working alongside the Programme Managers you will act in a support function across the activity days and camps, and be involved in direct one to one support for young people. You will also work alongside the Volunteering Lead to recruit, manage and support the volunteers who are front and centre of ensuring our young people’s positive experiences and outcomes. This is a diverse role with the opportunity to make a real difference to the lives of vulnerable young people both through direct work and supporting the wider team.
Programme Support
This aspect of the role includes;
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Attending residential camps and activity days throughout the year, assisting with organising and delivering the Adventure Programme.
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Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.
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Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.
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Supporting work with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.
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Supporting work with our referral partners to ensure they have an excellent understanding, relationship and experience with the Youth Adventure Trust.
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Contributing to ongoing feedback to young people, parents, carers and schools.
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Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.
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Working with the Programme Managers to support young people moving on to the Mentoring Programme, and promoting take up of the Bursary Programme.
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Supporting the development of further opportunities for young people both during and after their YAT journey.
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Assisting the day-to-day administration and management of the programme. This may include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.
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Creating website and social media content to highlight and promote YAT’s work.
Volunteer Management
Volunteers are critical to the success of our programme for vulnerable young people; recruiting, supporting and developing capable, skilled, empathetic, engaging and committed volunteers is essential to the impact of our work.
This aspect of the role includes;
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Promoting volunteering opportunities and recruiting new volunteers to the organisation to ensure needs are met.
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Acting as a key point of contact for volunteers, maintaining communication and engagement with the charity.
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Administering all aspects of a volunteer’s involvement with the Trust, including completing the relevant checks and references, record keeping and database maintenance.
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Organising, preparing and information sharing with volunteers to ensure they are ready to fulfil their role.
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Supporting volunteers in their role on our Adventure Programme, facilitating opportunities for informal supervision and debriefing. Our volunteers work tirelessly to ensure the young people get as much as possible from their time with the Youth Adventure Trust, and often deal with challenging and impactful situations.
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Developing and coaching volunteers in their role through working alongside them as they support young people on our Adventure Programme residential camps and day activities.
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Creating and delivering training opportunities for new and existing volunteers.
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Creating website, newsletter and social media content to promote volunteering and engagement with the charity.
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Supporting our Volunteer Committee in their functions which include organising awareness raising and social events.
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Developing opportunities for a diverse portfolio of volunteering roles within the organisation.
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Supporting the fundraising team through providing feedback, reports or event support.
Across the role you will;
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Be involved in sector networking and awareness raising on behalf of the Trust.
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Act as an ambassador for the Youth Adventure Trust at all times.
The post is subject to a six months’ probationary period.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers, and professional organisations. In addition, you’ll need an excellent understanding of volunteering and relevant experience working with and managing volunteers. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with:-
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Commitment to safeguarding and promoting the welfare of young people.
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Relevant experience of working with young people aged 11 - 14 years old, preferably in a residential environment as well as outside of this.
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Relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers.
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Knowledge of volunteering issues and legal requirements.
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Experience of delivering training and strong facilitation skills.
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Experience in working in partnership with other professional organisations.
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Strong team skills with the ability to motivate and support a wide range of people.
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Self-motivation with the ability to work on their own initiative to plan and manage their workload.
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Strong IT skills including experience of MS Office, databases and social media.
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Knowledge of marketing and promotion, with an ability to use those skills to promote opportunities effectively.
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Excellent administrative skills and a methodical and thorough approach.
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Excellent communication and interpersonal skills.
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The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.
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A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust. A personal interest in and an understanding of the positive impact outdoor adventure, especially for vulnerable young people, and a desire to help inspire young lives.
In addition:-
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The ability to work flexible hours including occasional evenings, weekends and a handful of residential trips as required is essential - if you are looking for a predictable Monday to Friday, 9-5, work environment throughout the year, this won’t be the right fit.
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A full clean driving licence and access to your own vehicle is required
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
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a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
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we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
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if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
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in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
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if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
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applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on the Youth Adventure Trust website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above.
The Application Form should be returned to:
Tessa Woodrow, Director of Programmes and Development
Applications Closing Date: Friday 26th April 2024 at 9am
Interview Date: Friday 3rd May 2024 in the Wiltshire area
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
Unfortunately we are unable to reimburse interview expenditure incurred.
Data Protection Statement
For information about how we use your data, please see the Privacy Policy on our website.
Equal Opportunities and Diversity Statement
The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Additional documentation:
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Application form
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Recruitment of Ex-offenders Policy
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Example Reference Questions
The client requests no contact from agencies or media sales.
We are looking for Health Engagement Managert (North of England)
Job Title: Health Engagement Manager (North of England)
Hours: 35 hours per week
Salary: £43,209 per annum
Location: Home-based, with regular travel required across the region and to our head office in London
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
About this role:
- Someone with excellent influencing and relationship skills, you will be able to work with a range of key stakeholders, including NHS organisations, clinical teams, and charities.
- Someone with a proven track record of forming, developing, and evaluating new partnerships to drive change and deliver strategic outcomes.
- Someone with an expert understanding in measuring service outcomes, you will be responsible for providing the evidence of quality, impact and cost effectiveness for services funded and provided by Teenage Cancer Trust within your regions.
- Someone who can work strategically to create robust service delivery plans that will improve outcomes and reduce inequity for young people with cancer.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
First round interviews: 7-8 May 2024
Second round interviews: 13-14 May 2024
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy on our website.
We want you to have every opportunity to demonstrate your skills, ability, and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact HR.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Who we are
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
This role, based in Scotland (working remotely) , is crucial in driving forward support for, engagement with, and coordination of high-quality and high-impact multi-day work experiences for high-need young people across the UK. Experts in the coordination and delivery of multi-day work experiences, working closely with UK-wide employers and education establishments in Scotland.
The starting salary for this role is £30216, rising to £32706 after a suucessful year in role.
Key Duties / Responsibilities
Strategic purpose:
- Responsible for the end-to-end delivery of Experience opportunities from initial programme scoping with non-income generating employers to securing commitments, monitoring young person applications, programme design and implementation, and employer follow up.
- Nurturing relationships with existing schools and colleges in Scotland and onboarding new establishments
Employer Engagement:
- Responsible for account management of corporate partnerships as agreed by the development team
- Securing commitment from employers to deliver multi-day work experience opportunities.
- Account management for employers throughout their work experience journey.
- Supporting the account management of corporate partners by delivering on their work experience programmes as agreed by the business development team and coordinating with other programme teams to ensure committed delivery takes place.
- Training employers to use SfS products in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom.
- Working closely with Delivery Partners to ensure seamless delivery of work experience opportunities.
- Leading on all employer engagement and meetings with your dedicated accounts.
- Developing and disseminating impact reports to employers at the end of their contract and in line with impact and evaluation framework.
- Working closely with Education team to ensure school engagement in areas of work experience activity and in line with charity’s target areas.
School Engagement:
- Training and supporting users to maximise the opportunity to their students accessing our programmes through our platform
- Delivering training sessions to schools and colleges on our programmes and building on engagement in Scotland.
- Building partnerships as determined by national education strategy to maximise our impact.
- Developing long-standing relationships with school and college contacts to enable engagement in and implementation of our product offer.
- Build a network of educational contacts, ensuring elevated level of customer service and reporting opportunities and feedback to National Education Manager (North)
Delivery:
- Providing best practice guidance and advice on work experience programme set up and content.
- Responsible for delivery and completion of own work experience placements and the operational and administrative activity required.
- Providing cover and support for other Work Experience Managers as required.
- Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Retain our registered schools and colleges in our network and increase engagement levels in all programmes.
- Ensuring all data relating to school and college engagement is accurate, recorded and presented in reports when required.
- Networking to collaboratively build brand awareness of Speakers for Schools across all partners and organisations working in the Education landscape.
- Supporting the wider UK Education Strategy for Speakers for Schools
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
- Ensure safeguarding best practice is enshrined in all organisational activity.
Experience / Knowledge / Skills
Essential
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders from all levels
- Enjoys being part of a team, with a ‘can-do’ attitude and flexibility to help with any tasks the team or management requires support for
- Experience in a similar environment working with a variety of stakeholders
- Has a growth mindset, able to challenge and provide innovative solution
- Clear and concise communicator, capable of producing written content to a professional quality
- Ability to think strategically and can change operational tactics while still meeting larger objectives
- Results-orientated with a strong focus on achieving targets despite constraints and obstacles
- Comfort and experience in working with technology and data management
- Experience using Microsoft Office programmes, including Outlook
Desirable
- Previous experience working with CSR/Educational providers/Youth/Engagement teams is an advantage
- An understanding of the Scottish Education System and a familiarity with careers provision and social mobility challenges within schools and colleges
- Experience of working with educational establishments and familiarity of how schools and colleges operate
- Understanding of best practice in safeguarding and data compliance
- Previous experience of working with Local Authorities and/or DYW and/or SDS
- Knowledge of Salesforce CRM, to track relationships and ensure proper data management
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Speakers for Schools Values
PASSION:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
Salary: £59,588 (London) / £55,890 (National) per annum
Hours: Full time
Contract: Fixed term until March 2025
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager
An exciting opportunity has arisen at the National Housing Federation (NHF) for an interim Head of Member Relations to ensure that our members are at the heart of what we do. Working in a team with two other Heads you will lead and manage our member relations team of 8 External Affairs Managers, plus our member intelligence and business support teams. You will work closely with colleagues in Public Impact taking a lead on ensuring that our influencing strategy and policy positions reflect our Housing Association member priorities.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people.
Interested in a varied and challenging role in a trade association during a busy general election year? Are you committed to working to support our members in providing quality homes and tackling the housing crisis?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- You will shape our strategic engagement with members to ensure our external influencing and policy positions reflect their priorities, working collegiately with colleagues in the Public Impact Directorate.
- You will lead programmes of work, aligned with organisational priorities, leading teams of people from across the organisation.
- You will ensure member satisfaction and member risk is understood, monitored and managed effectively by the member relations team and wider organisation.
- You will work with colleagues across the NHF to ensure that the organisation’s resources are used to deliver agreed offers to cohorts of members, and exceptional service for all members.
- You will manage the work of at least two External Affairs Managers, the Member Intelligence team and the Member and Business Support team as agreed with the Executive Director.
The successful candidate:
The successful candidate will be able to demonstrate:
- Strong knowledge and understanding of the housing sector and the issues facing Housing Associations.
- Knowledge and experience of establishing and maintaining relationships with senior customers and stakeholders demonstrating credibility, diplomacy, effective communication and negotiation skills.
- Clear leadership skills, able to lead complex programmes of work effectively, both through direct line management and matrix management.
- Ability to manage budgets effectively.
- Excellent analytical skills and ability to summarise complex information effectively to aid decision making.
- The ability to manage and motivate a high performing team.
- Ability to manage budgets effectively.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 6 May 2024
Interview date: 24 May 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.
As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.
You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.