Supporter Engagement Manager Jobs in Farringdon, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Who we are
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
This role, based in Scotland (working remotely) , is crucial in driving forward support for, engagement with, and coordination of high-quality and high-impact multi-day work experiences for high-need young people across the UK. Experts in the coordination and delivery of multi-day work experiences, working closely with UK-wide employers and education establishments in Scotland.
The starting salary for this role is £30216, rising to £32706 after a suucessful year in role.
Key Duties / Responsibilities
Strategic purpose:
- Responsible for the end-to-end delivery of Experience opportunities from initial programme scoping with non-income generating employers to securing commitments, monitoring young person applications, programme design and implementation, and employer follow up.
- Nurturing relationships with existing schools and colleges in Scotland and onboarding new establishments
Employer Engagement:
- Responsible for account management of corporate partnerships as agreed by the development team
- Securing commitment from employers to deliver multi-day work experience opportunities.
- Account management for employers throughout their work experience journey.
- Supporting the account management of corporate partners by delivering on their work experience programmes as agreed by the business development team and coordinating with other programme teams to ensure committed delivery takes place.
- Training employers to use SfS products in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom.
- Working closely with Delivery Partners to ensure seamless delivery of work experience opportunities.
- Leading on all employer engagement and meetings with your dedicated accounts.
- Developing and disseminating impact reports to employers at the end of their contract and in line with impact and evaluation framework.
- Working closely with Education team to ensure school engagement in areas of work experience activity and in line with charity’s target areas.
School Engagement:
- Training and supporting users to maximise the opportunity to their students accessing our programmes through our platform
- Delivering training sessions to schools and colleges on our programmes and building on engagement in Scotland.
- Building partnerships as determined by national education strategy to maximise our impact.
- Developing long-standing relationships with school and college contacts to enable engagement in and implementation of our product offer.
- Build a network of educational contacts, ensuring elevated level of customer service and reporting opportunities and feedback to National Education Manager (North)
Delivery:
- Providing best practice guidance and advice on work experience programme set up and content.
- Responsible for delivery and completion of own work experience placements and the operational and administrative activity required.
- Providing cover and support for other Work Experience Managers as required.
- Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Retain our registered schools and colleges in our network and increase engagement levels in all programmes.
- Ensuring all data relating to school and college engagement is accurate, recorded and presented in reports when required.
- Networking to collaboratively build brand awareness of Speakers for Schools across all partners and organisations working in the Education landscape.
- Supporting the wider UK Education Strategy for Speakers for Schools
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
- Ensure safeguarding best practice is enshrined in all organisational activity.
Experience / Knowledge / Skills
Essential
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders from all levels
- Enjoys being part of a team, with a ‘can-do’ attitude and flexibility to help with any tasks the team or management requires support for
- Experience in a similar environment working with a variety of stakeholders
- Has a growth mindset, able to challenge and provide innovative solution
- Clear and concise communicator, capable of producing written content to a professional quality
- Ability to think strategically and can change operational tactics while still meeting larger objectives
- Results-orientated with a strong focus on achieving targets despite constraints and obstacles
- Comfort and experience in working with technology and data management
- Experience using Microsoft Office programmes, including Outlook
Desirable
- Previous experience working with CSR/Educational providers/Youth/Engagement teams is an advantage
- An understanding of the Scottish Education System and a familiarity with careers provision and social mobility challenges within schools and colleges
- Experience of working with educational establishments and familiarity of how schools and colleges operate
- Understanding of best practice in safeguarding and data compliance
- Previous experience of working with Local Authorities and/or DYW and/or SDS
- Knowledge of Salesforce CRM, to track relationships and ensure proper data management
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Speakers for Schools Values
PASSION:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
Head of Events and Experiences
Circa £65,000 per annum
Fixed Term – 12 months (Parental Leave cover)
Part Home/ Part Office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Head of Events and Experiences, based in the Events and Experiences Team. The role is responsible for delivering and developing an exciting programme of in-person touchpoints that deliver against varied KPIs and engage multiple targeted audiences. In addition, you will support on the research and implementation of new and innovative events and campaigns.
You will have experience of delivering against an ambitious strategy, have strong team leadership skills and proven expertise in shaping engagement moments that deliver maximum impact for organisations. You will be able to evidence effectively working in large complex organisations, delivering across multiple projects and events. You will need to be a polished communicator, experienced at speaking to an array of senior internal and external stakeholders. An innovative, creative approach is desired and an ability to work in a collaborative environment is essential.
Act now and visit the website via the Apply button to apply online.
Closing date: 5pm, Thursday 4 April 2024
Interview date: Thursday 18 April 2024
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Hope for the Young
Hope for the Young is on a mission to remove the obstacles to young refugees and asylum-seeker’s education and well-being through a bespoke package of one-to-one mentoring, advocacy, and financial support.
Founded in 2008, Hope for the Young has grown from a small grant-making charity led by its Trustees to an organisation that, last year, worked closely alongside 135 young people, with 11 staff members, and 150 dedicated volunteer mentors.
Our Mentoring Programme operates London-wide and matches young refugees and asylum-seekers aged 16-25 with trained volunteer mentors who provide tailored one-to-one support and advice according to their needs.
Our Grants and Advocacy Programme promotes equal access to education for young refugees and asylum-seekers across the UK whose immigration status makes them ineligible for student finance, and those who are facing extreme financial hardship. We provide educational bursaries that pay for tuition fees, living allowances, and travel expenses alongside tailored advocacy support and advice throughout their studies.
As we embark on our next 3-year strategy, we are seeking an exceptional and proactive leader who can oversee all aspects of our Fundraising and Communications at Hope for the Young, bring fresh ideas, and drive the organisation forward.
About the Role
As our Fundraising and Communications Manager, you will play a pivotal role in advancing our mission and expanding our impact so that more young refugees can access the education and one-to-one support they need to rebuild their lives in the UK. You will be responsible for developing and implementing strategic fundraising campaigns, cultivating relationships with donors and supporters, writing funding applications, and effectively communicating our message to a range of audiences.
Key Responsibilities:
- Develop and execute innovative fundraising strategies to generate substantial income towards Hope for the Young’s programmes.
- Cultivate relationships with individual donors, corporate partners, and foundations to build diverse and sustainable income streams.
- Draft high-quality funding applications to trusts, foundations and statutory sources, working with external consultants as required.
- Plan and oversee fundraising events, campaigns, and appeals, ensuring maximum engagement and participation.
- Provide excellent donor stewardship through high-quality updates and monitoring reports, face-to-face meetings, and other key communications.
- Create compelling content for our website, impact reports, newsletters, videos, and social media to enhance brand awareness and drive donor engagement.
- Shape the fundraising and communications team through recruiting and managing new staff members, consultants, and volunteers where required.
- Collaborate with our team and young people to develop impactful storytelling initiatives that highlight the experiences and achievements of young refugees.
- Monitor and evaluate the effectiveness of fundraising and communications efforts, making data-driven decisions to optimise outcomes.
- Take responsibility for ensuring donor records are up to date on our database (Salesforce) for effective supporter communications and engagement.
About you
- Proven experience in a similar role with a track record of generating substantial income from new and existing donors.
- Exceptional written and verbal communication skills, with a talent for storytelling and crafting compelling narratives.
- Extensive trust fundraising experience including researching, drafting, and submitting funding applications and overseeing multiple reporting deadlines.
- Outstanding interpersonal and networking skills with the ability to build, inspire, and maintain relationships with diverse stakeholders including foundations, high-net-worth individuals, and corporate partners.
- Proficiency in digital marketing tools, social media platforms, and fundraising software.
- Highly organised, proactive, and self-motivated, with a ‘can do’ approach and the ability to juggle multiple tasks and deadlines.
- Passion for Hope for the Young’s work and a commitment to making a positive impact on the lives of young refugees.
This is a fantastic opportunity for someone to develop their career within a dynamic, enthusiastic and supportive team. As the organisation grows and the role develops, there will be scope to grow and shape Hope for the Young’s fundraising and communications team to maximise impact. Hope for the Young is committed to diversity, equity and inclusion and particularly welcomes applications from underrepresented groups and from those with lived experience of the asylum system.
What we offer
- 25 days annual leave, plus bank holidays
- Flexible working options with 1 day required in the office
- Employee Assistance Programme
- £500 Learning and Development budget per year
- A friendly, welcoming, and supportive team
- Quarterly team building days and well-being activities
- Opportunity to work closely with young people from refugee backgrounds and make a meaningful impact
Please send your CV and a cover letter, explaining how your skills and experience meet the requirements of the role, and why you're the ideal candidate to join our team.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £34,550 per annum
Hours: 35 hours per week
Closing date: 9 April 2024 at 10.00am
Interview date: 17 April 2024 over video
This is a permanent role.
Who we are looking for
Volunteering is a growing area at JDRF with huge potential to connect with people who want to give their time to support the work we do by sharing their lived experience, their enthusiasm or their core skills. To do this we are looking for a passionate, organised and collaborative person to manage our centralised volunteer department.
You will work with teams across JDRF to recruit, retain and steward our amazing volunteers as they support the work JDRF delivers for people living with type 1 diabetes. Promoting the benefits of working with volunteers and ensuring that all teams within JDRF consider the impact volunteers can bring to our work.
You will lead on our volunteer programmes, the Insight and Experience Panel and Youth Ambassadors Programme. Ensuring volunteers receive excellent stewardship alongside delivering to the needs of JDRF. Reviewing and evaluating the programmes alongside agreed KPI’s alongside the administration of these programmes.
You will ensure there is a portfolio of volunteer opportunities that support organisational need and match volunteer motivations and that we review and evaluate the success of opportunities available.
As the first point of contact for volunteer queries, you must be a confident communicator both verbally and in writing. You should be as happy to pick up the phone as you are to write out an email and be able to judge what type of communication works best in different instances.
You will also be responsible for ensuring that all information relating to volunteering is recorded on our database. And that the data is used to help support decisions made within the department.
Above all we’re looking for someone who can get excited about volunteering and champion the benefits of getting involved.
Experience required
You’ll have previous experience of:
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Recruiting, retaining and stewarding volunteers
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Administration, data entry, record keeping, correspondence across different audience
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Recording and analysing data
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
The role
The digital team at Breast Cancer Now are leading a transformation in how we present our information and services to people affected by breast cancer. We are looking for a digital project manager who will be responsible for the delivery, tracking and communication associated with a number of key cross orgnanisational projects. The role will support with the Head of Digital Transformation in driving and tracking program delivery and ensuring that solutions can be adopted quickly and effectively by the organisation. This will entail collaborating across several high profile projects spanning various directorates and co-ordinating with internal teams (such as our Services, Nursing and Data teams) and external partner agencies.
About you
You’ll have significant and demonstrable experience of digital project management within an agile framework. You’ll be highly collaborative, with strong communication skills and the ability to inspire, organise and motivate others to work together to deliver on time. You’ll be able to manage a demanding workload with a strong attention to detail and solution focused mindset. You’ll ideally have experience of working in the charity or public sectors.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is ideally based in our London or Sheffield office but could also be in our Cardiff, or Glasgow office. Our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast Cancer Now recruitment team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9am Thursday 4 April 2024
Interview date Wednesday 10 April 2024
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Improving social mobility is a team effort and we work in partnership with UK plc including Barclays LifeSkills, KPMG, M&G plc, Mace and the NHS to spark interest and engage young people from underserved communities to think big about their futures.
- Could you be our new Programme Manager, ready for the next step in your career?
- Can you imagine yourself managing several high-profile employability campaigns with some of the UK's best known businesses?
If you share our values of ambition, inquistiveness and equity and inclusion, and want to work in a team that supports 50,000+ young people build their skills and confidence every year... read on...
What you will be doing in this role
You’ll be a brilliant project manager, putting building relationships at the heart of your work. You like be organised and enjoy working in partnership with a variety of people and implementing practical solutions to meet your goals.
You could be supporting some of our longest running and successful partnerships helping young people discover exciting opportunities across industries such as healthcare, technology, construction and the financial services.
You can balance competing priorities and deadlines to keep projects moving towards their goals and are comfortable making decisions after gathering insight and information from colleagues and partners.
Key areas of responsiblity
- Multiple projects management
- Team management for programme delivery
- Systems and administrative processes for operational delivery
- Building exceptional relationships
- Evaluation and reporting
You will bring the following experiences:
- Track record of managing multiple projects with a variety of stakeholders from the public and commercial sector
- Direct line management of staff
- Track record of achieving targets and objectives
- Use of IT, data, and systems to operate efficient programmes, evaluate and measure their success
- Monitoring and evaluation of outcomes to assess impact
- Budget and resource monitoring
- Understanding of and interest in educational programmes
You will have the following skills:
- Excellent written communications and speaking and listening skills
- Confident using MS packages including Teams, PowerPoint, Forms, Excel and Word and comfortable using technology to enhance our activities.
- Planning and organisation
- Problem-solving
- Decision-making
Salary: £35,000
Annual leave: 28 days + Bank Holidays
Hours: Full time, 37.5 hours pw (part-time hours min 22.5 pw)
Contract: Permanent
Place of work: Hybrid
You do not need to live in London for this role. You will be working from home (IT equipment provided), with 2-3 individual days per month on average in London for team together days in a co-working space (please consider this as a commutable distance as these are considered commuting days.
We are interested in hearing from candidates who are seeking part-time working. Please note this in your application.
You can submit a covering letter with your CV.
For our safer recruitment processes, CVs must cover all work history since leaving education - please provide a note outlining any gaps in employment.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. We will check applications for use of AI generated text.
Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
ROLE
Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time). The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.
MAIN PURPOSE
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
DUTIES AND RESPONSIBILITIES
1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.
2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.
3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.
4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.
5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.
6 Accompany Major Donors on port visits within the UK and possibly abroad.
7 Craft carefully tailored applications, thank you letters and reports for Major Donors.
8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.
9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
10 Arrange events for Major Donors.
11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner.
12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.
Closing date for applications 2359 hours on 25 April.
Short listing 29 – 30 April.
Candidates notified of shortlisting results 2 May.
1st Round of Interviews in London 7 May.
2nd Round of Interviews (if required) 8 May.
Candidates notified of outcome 10 May.
The Supporter Engagement Manager is a new and exciting role within the National Theatre’s fundraising team. The successful candidate will curate a range of regular and bespoke engagement opportunities to introduce new supporters to the National Theatre. They will also be responsible for developing engaging fundraising proposals that inspire major gifts from businesses, individuals and trusts to the National Theatre’s Stories Start Here campaign.
The role requires effective collaboration with colleagues across the Development team and the National Theatre, as well as strong writing ability and the creativity to develop exciting and engaging cultivation opportunities.
The successful candidate will have the following:
- Experience of working in a successful fundraising environment
- Brilliant written communication skills
- An understanding of donor engagement strategies and events
- Experience of working with a customer relations management system
- Self-motivated and proactive with ability to manage own times.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 8th April 2024 at 09:00am.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Supporter Engagement Officer plays a key role in the development and implementation of Mary’s Meals UK’s fundraising activities, to secure increased support and funding for the organisation’s overseas school feeding programmes.
This role has particular responsibility for prioritising the growth and nurturing of the volunteer network, building relationships and resourcing our community volunteers within East London and Essex.
Principal duties include:
- Promote the formation of more local groups, to encourage our community volunteers to meet and support and encourage one another in their efforts.
- Steward, develop and closely manage certain donor relationships where appropriate.
- Work to proactively create opportunities to share the Mary’s Meals story, with the purpose of inspiring action.
- Contribute highly creative ideas for new fundraising campaigns or initiatives and play a significant role in formulating and implementing approved campaigns in the local community.
- Support our community volunteers with resources to ensure our network is empowered and enabled, ensuring responsibility for the promotion of our campaigns and materials with our movement.
- Act as an ambassador for Mary’s Meals, representing the organisation at public engagements and supporter events – and, where necessary, delivering speeches or presentations to a wide range of audiences.
- Collaborate and work closely with the Major Giving and Partnerships Team to maximise opportunities with corporate partners in East London and Essex.
- Work closely with the communications team to promote fundraising stories and events and provide input into creative and engaging fundraising resources and educational materials.
- Research, analyse and present data which informs decision-making with Head of Supporter Engagement and other senior managers.
Please see the recruitment pack for further information on our website bu selecting the Charity Job apply button.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
It happens every five minutes in the UK and changes lives instantly. When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do.
The Stroke Association believe that everyone deserves to live the best life they can after stroke. Operating throughout the UK, the charity provides support services to everyone affected by stroke, including families and carers. The charity raises awareness of stroke and campaign for better emergency, rehabilitation and support services. They also invest in stroke research to help reduce the incidence of stroke, to find the best treatment and long-term care and improve quality of life for stroke survivors.
We’re looking for an experienced and driven individual giving acquisition expert to join the Growth and Acquisition within Mass Engagement. You will be joining the Stroke Association at an exciting and important moment as they continue to develop, diversify and significantly build our individual donor bases and income.
As Supporter Acquisition Manager, you will be responsible for:
- Acquiring new supporters at scale in order to grow income across our cash, regular giving and lottery programmes
- Testing, validating and optimising propositions across a broad range of products and channels
- Playing a key role in the strategic evolution of the Acquisition programme as the charity continue to develop, diversify and significantly build our individual donor bases and associated income
Ideal skills and experience:
- Multi-year budget development, planning and forecasting
- Line management experience or support of a peer
- Strong interpersonal and communication skills
- Passionate about supporting the Stroke Association
Employee benefits include:
- 25 days leave per year (plus bank holidays)
- Pension scheme: employee 3%, employer 6%
- Cashback and discount scheme
- Employee Assistance Programme, including a 24-hour doctor phoneline service, around the clock support through their counselling line, and face-to-face counselling if required
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Science Manager - Super Pollutants
What’s in it for you?
As a climate specialist with International experience are you ready for an opportunity to truly influence and contribute to lasting change for our world. That’s a grand ambition that will draw on your desire to be seen as a global thought leader in a brand new role and programme within CAF - the leading organisation concerned with the global health impact of air pollution.
In this unique position you will have the chance to transition your proven background and expertise in insightful scientific research into the realms of policy influence and impact. You will enjoy the wide remit to liaise at an international level with UN agencies and major players within the air pollution arena. We expect it to be step up, but in a business that supports initiative, collaborates naturally and encourages innovative thinking we can offer you a career step of exceptional reach and impact in a culture that seeks ambitious people who care about the world.
Sounds like a role that extends the usual rewards of ‘work’? We think so. Read on for more detail.
Who we are
Clean Air Fund is a global philanthropic organization that brings together governments, campaigners, researchers, funders, and businesses to create a world where everyone breathes clean air.
What we offer
We are a growing organisation that is clear about what we offer and how we operate as a team.
We offer the opportunity to be at the heart of efforts to drive the air quality agenda and tackle air pollution across the globe. You would be joining an ambitious organisation that is expanding the scale of its work year-on-year and making a real difference.
We provide a competitive reward package, flexible working and a commitment to supporting your learning and professional development and we are intentional about building trusting relationships and, to facilitate a strong culture across the team. It’s important to us and we imagine it is to you too.
Everyone who works with us shares our values — collaborative, dynamic and evidence-informed — and a commitment to our mission. We are growing rapidly, so comfort with change and the ability to work at pace is vital, as is a desire to learn, improve and develop with the organisation. Find out here about our values, offices, benefits, salary and commitment to diversity, inclusion and equality.
Job purpose
The Science Manager – Super Pollutants will manage technical elements of multi-lateral partnerships and coalitions, oversee a portfolio of research grants and projects, and strategically generate and communicate data and evidence to drive funders, governments and non-profits to work effectively towards reducing black carbon emissions globally.
Scope of role
The post holder will oversee work to reduce scientific uncertainties and bottlenecks around black carbon and other super pollutants to support policy goals and ultimately accelerate emissions reductions.
This position will
Develop a strategy and manage the implementations for research projects;
Bring together the science community and generate shared goals;
Lead on technical elements of the organisation’s work with intergovernmental organisations, governments and non-profits.
Be responsible for outreach and engagement with academic institutions, multilateral agencies, and other stakeholders.
It’s a hugely influential role and will span climate change, air pollution and public health fields.
As you would expect it will require a deep understanding of the latest science and a strategic approach to how science can advance international policy matters on black carbon and other super pollutants.
Tasks will include engaging directly with global experts, developing a science strategy, managing a portfolio of grants, inputting into science communications efforts, and working closely with policy and advocacy activities. Key stakeholders will include:
- Global leaders on climate and SLCPs,
- Academic institutions and think tanks,
- Grantees and suppliers for grant and project development and management.
Key accountabilities
To give a steer, the role is split approximately into the following broad categories with more detail on each available in the supporting Job Description:
Project and grant management (50%)
Strategy and vision (20%)
Stakeholder engagement and coordination (20%)
Research and analysis (10%)
The ideal person:
First and foremost, you’ll be great at building trusted collaborative relationships – at all levels. After all you’ll be mixing with major governments, agencies NGOs, donors and partners across the globe.
You’ll be confident negotiating and influencing across all stakeholder communities from academics to senior international decision-makers and be comfortable juggling multiple tasks with tight deadlines.
As you’d expect, you’ll be a natural at thinking and acting strategically and will have a knack for explaining and discussing complex topics in layman’s terms. Not everyone gets the science behind what we do.
And because we operate globally – you’ll be a cultural chameleon able to adapt your style and approach to suit.
The Technical requirements:
You’ll bring that deep expertise on the science of air pollution, super pollutants, climate change and their interlinkages and will have led and implemented projects including climate modelling, health impact analyses and action research.
You’ll have managed policy-relevant research and science projects on air pollution, climate change or related fields at an international level, designing and delivering research strategies that inform evidence-informed policy recommendations.
And you will have amassed contacts within relevant global institutions, such as academic institutions, UN agencies, international financial institutions, etc.
For more detail on the specific of the role and responsibilities please refer to the Job Description.
- Closing date – 27th March 2024
- Salary & Benefits - Depending on location:
- In UK £51,838 - £66,583 gross per annum
- In Ghana GHS 412,536.11 - 526,337.76 gross per annum
- In India INR 3,807,625 - 4,858,003 gross per annum
- In South Africa ZAR 1,250,000-1,300,000 gross per annum
- Interview Date:
- Round 1 w/c 8th April 2024
- Round 2 w/c 15th April 2024
- Type of employment - Full time, Permanent
- The role will be based in Clean Air Fund’s offices (London, Delhi or Accra). Applicants must be entitled to work in the location they have applied for (UK, India or Ghana). Clean Air Fund cannot support visa applications
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ROLE SUMMARY
The Global Grants and Engagement Manager is responsible for managing the Grants Programme of ProVeg International and leading the activities and staff within the ProVeg International Grants team. You will ensure the global grantmaking of ProVeg International aligns with its mission and goals, while also engaging with key players in the global plant-based movement, and raising funds for the Grants programme and other movement-building activities.
RESPONSIBILITIES
Grants Programme :
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Team-lead for ProVeg Grants team, including direct line management of Grants Programme Manager.
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Oversee quarterly grantmaking process, including reviewing and evaluating proposals, and providing recommendations aligned with ProVeg International’s grantmaking criteria.
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Ensure that all grantmaking is aligned and approved by all decision makers, including CEO, funder network, and Board Members.
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Oversee the team to ensure that all grants admin is fulfilled, including due diligence, and payment processing aligned with US regulations; accurately tracked grant records; queries are responded to timely, etc.
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Oversee and optimise grantmaking process infrastructure, and regularly implement improvements as needed.
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Oversee and optimise further capacity building initiatives developed for global grantee network
Stakeholder Engagement:
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Research and identify potential grant opportunities from foundations, donors, and other sources aligned with ProVeg's mission.
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Collaborate with internal teams to develop engagement strategies for stakeholders including donors, grantees, and supporters.
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Build and nurture relationships with existing and potential donors, foundations, and funding organisations to cultivate support for ProVeg's programmes and initiatives.
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Represent ProVeg at meetings, conferences, and events to promote our mission and establish strategic partnerships.
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Develop and oversee strategies to engage with individuals and organisations through digital platforms, including social media, email campaigns, and virtual events.
Strategic Development:
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Continue to develop the Strategy of ProVeg Grants Programme in alignment with ProVeg International’s global strategy and the wider plant-based advocacy/food system transformation movement.
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Ensure alignment, communication and collaboration across ProVeg International’s wider network and global initiatives.
Monitoring and Reporting:
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Track and evaluate grant programme’s performance against established goals and objectives, providing regular updates to stakeholders.
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Prepare timely and accurate reports for funders, highlighting project achievements, impact, and financial accountability.
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Monitor Grants Programme budgets, expenditures, and timelines to ensure effective utilisation of funds and compliance with funder requirements.
QUALIFICATIONS
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Minimum of 4-5 years of experience in grantmaking and donor relations in the nonprofit sector is a must.
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Bachelor's degree in a relevant field (such as nonprofit management, international development, communications, or related field). Master's degree preferred.
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Highly organised and able to translate complex ideas into tangible and actionable tasks.
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Proven track record of successfully securing grants from diverse funding sources.
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Strong communication skills, including exceptional writing and editing abilities.
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Demonstrated ability to build and maintain relationships with donors, partners, and stakeholders.
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Excellent project management skills with the ability to manage multiple priorities and deadlines.
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Experience working with databases and grant management software (HubSpot).
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Passion for and commitment to ProVeg's mission.
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Travel once per quarter for 4-5 days per trip will be likely.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career-development support.
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Mindfulness programme - free Headspace account
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
The client requests no contact from agencies or media sales.