Supporter service manager jobs in leeds, cardiff

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant. 

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible. 

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice

• Make best use of time in providing an effective client service

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

• Answer client enquiries professionally using a jargon-free approach and within established timescales 

• Maintain relationships and partnerships with internal and external teams and in a range of settings and ways to achieve the best outcomes of clients

• Keep up to date with organisational and professional development relevant to your role

What you’ll bring:

• Experience of providing health and social care information through a range of channels 

• Well-developed telephone skills including active listening and questioning 

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Ability to be calm and deal effectively with challenging or emotional situations and/or people 

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar 

• Ability to work collaboratively 

• In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits 

• Commitment to working within the principles of equal opportunities 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held virtually on 17th November 2025, followed by an in-person interview on 25th November 2025.

The successful candidate will be required to:

• live in the area specified (Doncaster, North Lincolnshire or North East Lincolnshire) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.

We’re recruiting for a Senior Communications Officer.

Job title: Senior Communications Officer
Location: Home-based, with monthly in-person team meetings (generally somewhere in the London-Oxford-Bristol corridor), and regular travel to London.
Contract type: 4/5 days a week (30/37.5 hours per week), permanent.
Salary: £33-34K per annum plus benefits (FTE).

Would you like to make a positive impact for rural communities across England? Would you like to help tackle rural deprivation and ensure rural areas have fairer access to essential services? Would you like to help rural communities reach their full potential?

About Us

Action with Communities in Rural England (ACRE) is the only national charity speaking up for everyone in rural areas.  We champion thriving, sustainable and inclusive rural communities that have the services they need and the resources to secure equitable outcomes for everyone.  We work closely with our 38 member organisations who support local communities across England.  Together we campaign for change, enable local action, and improve support for people most in need. We work with government and other national partners to explore the issues affecting rural communities and identify solutions so that no one is disadvantaged by where they live.

About the Role

We are seeking an experienced and creative Senior Communications Officer to join our ambitious team. This is a new post that will play a key role in delivering our new five year strategy Rural Ambition: enabling communities to thrive.  This includes a commitment to speak up more boldly for rural communities and to build new alliances to widen our reach.  Reporting to the Head of Policy and Public Affairs, you will be responsible for our external communications, including telling eye-catching stories, building relationships with journalists and overseeing our digital communications.  You will support our engagement with policy makers and other stakeholders, and advise and support other team members and our member organisations to promote their work and the impact they are making.

About You

You will be experienced in developing compelling stories and helping to deliver campaigns that raise awareness of low profile issues and drive change.  You will enjoy having a varied role that offers the opportunity to be creative, build new connections and work with colleagues in the team and our wider network.  You will be excited by our ambition to speak up more boldly for rural communities and to focus on the issues where we can make the most impact.  You will be a self-starter as well as a team player, enjoy working in partnership with other organisations, and be used to delivering several projects at one time.  You will have direct experience of living in a rural community or have a strong empathy with our cause.

This role is a great opportunity for a communications professional who is keen to take the next step in their career and give a voice to communities that are often forgotten.  You will be joining a small, focused and energetic organisation while being part of a unique national network. If you share our vision and ambition, please get in touch.

Working at ACRE

The ACRE team is home-based. We meet together at least once a month, generally somewhere in the London-Oxford-Bristol corridor.  Benefits include up to 30 days holiday, a contributory pension scheme, life cover and flexible working arrangements.

We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life. Please note you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Closing date for applications: Wednesday 19 November, at 23:59
Interviews will be held on Tuesday 25 November in Woodstock, Oxfordshire
NB: Please confirm when you make your final application that you are able to attend on this date.

Please assume that you have not been shortlisted if you have not heard from us by 24 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Reporting to: Co-Executive Director

Benefits:

25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits 

Application deadline: Monday 19 November 2025 at 9am 

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants. 

Key responsibilities include, but are not limited to:

Financial Management & Accounting

1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.

2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.

3.Manage relationships with external accountants, auditors, banks, and financial service providers.

4.Ensure appropriate and best practice financial policies and controls are in place. 

5.Ensure financial risk is identified and managed appropriately.

Fundraising & Development

1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.

2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.

3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.

4.Support relationship management with key donors, foundations and partners.

Operational Systems & Processes

1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).

2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.

3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.

Compliance, Risk & Governance

1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.

2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.

3.Establish and monitor risk management frameworks and our risk register.

4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.

Human Resources & People Operations

1.Oversee recruitment, onboarding, performance management, and staff development.

2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.

3.Foster a positive culture in line with Foxglove’s values.

Team Leadership & Collaboration

1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.

2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.

3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.

Person specification

Below are the essential and desirable criteria for a successful candidate.

Essential

·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting 

·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management 

·Strong experience of budgeting, forecasting, audit & financial compliance 

·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail 

·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. 

·Highly organised and able to manage multiple priorities; excellent time-management skills 

·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly 

·Strong collaboration skills; ability to work across teams; good leadership and people management skills

Desirable

·Experience of operating in non-profit / mission-driven / legal organisations 

·Legal or compliance experience

·Experience of international operations, dealing with cross-border legal / regulatory issues 

·Experience of change management and scaling teams or systems 

·Understanding of, or interest in, legal, tech justice issues 

·Experience of hybrid / remote team leadership 

·Experience with fundraising finances, grants management, donor reports

Please note we know this role is wide in scope, if you meet some but not all the criteria and are interested in applying please reach out – we are keen to hear from you. 

Length and salary

This is a permanent full-time role with six-month probation period. 

How to apply

Please make your application via Applied here, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-November for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here.

We have an exciting opportunity for an integral role which sits within the Information Governance team, in the Practice and Compliance division!

The Information Governance team are the champions of Data Protection and Information Governance within Alzheimer's Society. The team’s key objective is to enable all areas to use information appropriately whilst achieving the Society’s overall aim of creating a world without dementia. The Senior Information Governance Officer will support the wider Information Governance team in achieving this objective.  They will be the first point of contact in the Society for data protection, information governance and records management questions, providing advice and guidance as appropriate to ensure the safe and legal processing of information. These queries will be from across the Society and could be in relation to service delivery, fundraising, campaigns, IT, volunteering or employment matters.

About you
We are looking for an experienced and motivated individual looking for a fresh challenge and wishing to make a real difference to the lives of people affected by dementia. We are looking for

- Great knowledge and experience of managing information in line with Data Protection legislation and regulations 
- Ability to Experience within a data protection or information governance role of advising colleagues across an organisation on how to comply with privacy requirements across a range of situations. 
- Good understanding of records management concepts, technologies and standards, and experience of advising on and applying these in a business context
- Proven experience working in a fast paced and responsive environment, possessing good time management and problem-solving skills.
- Good communication skills are a must as you will be engaging with stakeholders at all levels.
- Strong attention to detail, pro-active and ability to build successful relationships.

What you’ll focus on:

- Information Governance team activities including completing Data Protection Impact Assessments, undertaking supplier Due Diligence, managing rights requests and responding to queries
- Managing incidents, advising on remedial actions, supporting the business to identify root cause, notifying the regulator as required
- Analysing and producing reports on data protection risks, incidents, rights requests for various groups and committees within the Society
- Co-ordinating Society’s Information Asset Register reviews and advising Asset Owners and Managers on their responsibilities
- Advising the Society on records management topics, updating and maintaining retention schedules and records management procedures
- Co-ordinating Society responses to annual NHS Data Security & Protection Toolkit, including check and challenge on proposed responses from business areas
- Developing and delivering relevant training and awareness content on various topics

Interviews will be held from w/c 10 November 2025 and will include an assessment. Information about the assessment will be sent to candidates with the invitation to interview.

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Policy Officer-Wales

Based at home, situated across Wales including regular travel around the country and to the Senedd, Cardiff.

22.5 hrs per week

Fixed term post 2 years - with possible extension

Circa £35,000 p.a FTE depending on experience

Make a difference for kidney patients in Wales!

Are you passionate about influencing policy and driving change? Do you want to be part of a growing team making a real impact on the lives of people with kidney disease?

We’re looking for a Policy Officer – Wales to help shape policy, build relationships, and advocate for better support and care for kidney patients. In this brand-new role, you’ll work for Kidney Care UK and Kidney Wales, engaging with policymakers, healthcare professionals, and those affected by kidney disease.

You’ll spend time at the Senedd, building connections with local politicians and councillors, and ensuring the voices of kidney patients are heard loud and clear. With your knowledge of Welsh Government structures (or similar UK experience), you’ll help drive our campaigns and influence change.

This is a fantastic opportunity to make a tangible difference, working flexibly in a supportive team. If you’re ready to champion kidney patients and shape policy in Wales, we’d love to hear from you!

Key Responsibilities

• Develop or participate in work programs and undertake projects to explore policy issues under the guidance of the Policy Director of Kidney Care UK and the Managing Director of Kidney Wales.
• Support the research, development and dissemination of policy positions in Wales.
• Work with other team members to deliver events/reports or campaigns as needed
• Keep up to date with the policy department and charity work to avoid duplication and ensure good communications with our colleagues.
• Contribute to the newly created All Wales Cross Party Group.
• Undertake desk-based research involving data collection and the synthesis of information from relevant sources.
• Seek out opportunities for communications and influencing in the Welsh parliament, including the need for a kidney group. 

About you

• Educated to degree level or equivalent experience. 
• Previous experience working with elected members
• Experience in conducting analysis and writing and editing reports for publication
• Can travel regularly to the Senedd Cymru Welsh Parliament in Cardiff and other parts of Wales, plus Alton Hampshire

Employee benefits

• Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan

The advert may close earlier than the stated closing date if we receive a sufficient number of suitable applications.

Pan Wales, can be based in the office in: Wrexham, Cardiff, Newport, Swansea

Ref FTL- 253

Closing date: 17th November 2025 at 9.00am

Are you a dynamic, collaborative and influential individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets?  Do you have experience of working in or managing services supporting male offenders aged 18 and over in community settings?

If so, join St Giles Trust as our Financial Wellbeing Specialist Advisor, where you will support the management of HMPPS\Contracts delivering vital Financial Wellbeing services across Wales. 

About St Giles Trust and the Wise Group

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

The Wise Group is a leading social enterprise working to lift people out of poverty through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency.  As a result, we have been awarded contracts to deliver Financial Wellbeing Services across Wales that will involve providing a range of financial support and advice to community offenders and prison leavers. 

About this exciting opportunity

Our successful candidate will provide operational management and effective leadership to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.

We will count on you to set performance objectives and monitor progress – ensuring compliance with contractual performance indicators and quality improvement, and to monitor and manage all aspects of delivery and performance.

This key role will also involve managing partnerships, developing and maintaining strong working relationships with stakeholders, and managing and coordinating allocated resources, including volunteers and spot purchase funds.  Ensuring there is a safe and trusting working environment for staff and working closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice are also key duties.

What we are looking for 

• Experience of working in, or managing, services supporting challenging people

• Experience working in or managing multi-agency partnerships working towards common objectives 

• Hold a relevant qualification, or be able to provide evidence of training at specialist level in money and/or welfare benefits advice 

• Sound understanding of the requirements of managing a caseload 

• Familiarity with relevant legislation, regulations, guidance codes of practice and industry standards

• Ability to coach and mentor staff to motivate and facilitate optimum performance Excellent interpersonal, relationship-building and communication skills, both verbal and written. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.

A ydych chi'n unigolyn deinamig, cydweithredol a dylanwadol gyda hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau'n llwyddiannus gan ddefnyddio dangosyddion perfformiad allweddol, safonau ansawdd a/neu dargedau?  A oes gennych chi brofiad o weithio mewn neu reoli gwasanaethau sy'n cefnogi troseddwyr gwrywaidd 18 oed a hŷn mewn lleoliadau cymunedol?

Os felly, ymunwch ag Ymddiriedolaeth St Giles fel ein Ymgynghorydd Arbenigol Lles Ariannol lle byddwch chi'n cynorthwyo gyda rheolaeth Cytundebau Gwasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) gan ddarparu gwasanaethau Lles Ariannol hanfodol ledled Cymru. 

Ynghylch Ymddiriedolaeth St Giles a’r Wise Group

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau megis cefndir troseddol, digartrefedd,  dibyniaeth ar gyffuriau ac alcohol ac aelodaeth gang, yn allweddol i sicrhau newid positif mewn eraill. 

Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.

Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi drwy gefnogaeth fentora, cyflogaeth, sgiliau, a chyngor ynni.  Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol.  O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Ariannol ledled Cymru a fydd yn cynnwys darparu amrywiaeth o gymorth ariannol a chyngor i droseddwyr cymunedol a'r rhai sy'n gadael carchar. 

Ynghylch y cyfle cyffrous hwn

Bydd ein hymgeisydd llwyddiannus yn darparu rheolaeth weithredol ac arweinyddiaeth effeithiol i dîm o wirfoddolwyr Hyfforddwyr Lles Ariannol (HLlA) a gwirfoddolwyr Ymgynghorydd Cyfoedion sy’n cyflawni un neu ragor o gytundebau a ddyranwyd gan yr HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (CBD) yng Nghymru.  Byddwch yn gosod amcanion perfformiad ac yn monitro cynnydd - gan sicrhau cydymffurfiaeth â dangosyddion perfformiad cytundebol a gwella ansawdd, ac yn monitro a rheoli pob agwedd ar gyflawni a pherfformiad.

Bydd y rôl allweddol hon hefyd yn cynnwys rheoli partneriaethau, datblygu a chynnal perthnasoedd gweithio cryf gyda rhanddeiliaid, a rheoli a chydlynu adnoddau a ddyrannwyd, gan gynnwys gwirfoddolwyr a chronfeydd prynu ar y pryd.  Mae sicrhau bod amgylchedd gweithio diogel ac ymddiriedol ar gyfer staff a chydweithio'n agos gyda Rheolwyr St Giles Wise eraill i sicrhau cysondeb o ran dull gweithredu a rhannu arferion gorau hefyd yn ddyletswyddau allweddol.

Yr hyn rydym yn chwilio amdano 

•    Profiad o weithio mewn, neu reoli, gwasanaethau sy’n cefnogi pobl heriol

•    Profiad o weithio mewn neu reoli partneriaethau aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin 

•    Bod â chymhwyster perthnasol, neu allu darparu tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor am arian a/neu fudd-daliadau lles 

•    Dealltwriaeth gadarn o ofynion rheoli llwyth gwaith 

•    Cyfarwydd â deddfwriaeth, rheoliadau, codau ymarfer arweiniad a safonau diwydiant 

•    Y gallu i hyfforddi a mentora staff i ysgogi a hwyluso’r perfformiad gorau posibl 

•    Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Job Description

Your Role in Our Vision 

We’re looking for a proactive Finance Business Partner to deliver a high-quality, customer-focused finance partnering service. You’ll play a key role in supporting strategic and operational decision-making through expert financial insight, modelling, and analysis. 

Key Responsibilities 

• Act as a trusted partner to senior leaders supporting operating plans, strategic decisions, and identifying opportunities to maximise impact and value. 
• Develop complex financial models, forecasts, and long-term plans challenging assumptions and enhancing understanding of financial risk. 
• Design and deliver clear, insightful financial performance reports and commentary. 
• Provide financial training to non-financial managers, empowering confident and informed decision-making. 
• Build strong relationships across the organisation from budget holders to accounting operations with occasional national travel. 

What You’ll Need 

• Proven finance partnering experience in a complex or multi-division organisation. 
• Excellent analytical skills with the ability to translate numbers into clear, actionable insight. 
• Advanced Excel and strong financial modelling capability. 
• Confident communicator with the ability to engage and influence non-financial stakeholders. 
• Strong relationship-building and customer-focused mindset. 
• A recognised accountancy qualification (ACA, CIMA, ACCA, or CIPFA) and degree-level education (or equivalent). 
• Bonus points for experience in the charity or not-for-profit sector and a track record of driving continuous improvement. 

Please see the full job description 

Application Process  

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location. 

Close date for applications: Sunday 2nd November 2025 (We reserve the right to close this advert early should we recieve a high volume of suitable applications. We strongly encourage early applications to avoid disappointment)  

Salary: up to £55,000  

Contract: Full time, perm  

Based: UK Based with occasional travel into offices and hospices when required 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 
• 25 days annual leave (exclusive of Bank Holidays) 
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 
• Loan schemes for bikes; computers and season tickets 
• Continuous professional development opportunities. 
• Industry-leading training programmes 
• Wellbeing and Employee Assistance Programmes 
• Enhanced bereavement, family friendly and sickness benefits 
• Access to Blue Light Card membership 
• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. 

We're happy to accommodate any requests for reasonable adjustments.

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

What if your expertise in financial transactions and cash management could be the driving force behind one of the UK's largest charities maintaining the financial health needed to end the devastation caused by dementia? As a Treasury and Accounts Receivable Officer at Alzheimer's Society, you'll be critical to our ability to deliver a highly efficient, high-performing, data-led financial transactions service.

About the opportunity

As Treasury and Accounts Receivable Officer within our Finance & Assurance directorate, you'll be at the heart of our financial operations. Ensuring we have the cash flow, systems, and processes that keep the Society running smoothly. This isn't a back-office role; you'll be a highly visible partner working across directorates, building relationships that drive better financial practice and performance throughout the organisation.

You'll lead our Accounts Receivable function and manage our treasury operations. From invoice generation and debt recovery to cash flow forecasting and banking relationships. Using data and metrics as your tools, you'll drive performance improvements while developing our Accounts Assistants team. Your ability to balance rigorous financial control with collaborative partnership will be essential as you help the Society maintain the financial health needed to end the devastation of dementia.

About you:

You're an experienced finance professional who understands that efficient financial transactions are the foundation that allows a charity to maximise its impact. You're passionate about using metrics and data to drive performance, and you can translate complex financial information into clear, practical guidance for diverse audiences. You thrive on continuous improvement and bring fresh thinking to everything you do.

You'll have:

- Experience developing and motivating teams, particularly those early in their careers or undertaking professional qualifications, using a high challenge, high support approach.
- Proven track record in end-to-end financial transactional processes in a large, complex organisation.
- Experience driving quality and performance improvement through data analysis, engaging multiple teams to achieve results.
- Good communication and influencing skills, with proven ability to build effective cross-departmental relationships with budget holders and business partners.
- Experience maintaining fastidious financial records and reports, identifying issues, and developing effective solutions.
- Proficiency in MS Office (particularly Excel) with strong ability to analyse, interpret and present data effectively.
- Understanding of financial accounting systems and how they integrate.
- Training and support to achieve professional qualifications may be offered to the successful candidate. As such, no formal qualifications are essential.

What you’ll focus on:

- Leading and developing our Accounts Assistants, creating a culture of high challenge, high support, and continuous improvement.
- Managing end-to-end accounts receivable processes - from invoice generation and account reconciliation to debt recovery and customer service.
- Owning and reporting on key AR and treasury performance metrics, using data to drive improvements across the Society.
- Monitoring cash position, forecasting cash flow, and managing relationships with financial institutions to support strategic decision-making.
- Streamlining processes and strengthening controls, proactively identifying risks, inefficiencies, and solutions.

Are you ready to drive performance and partnership in financial transactions that enables our teams to focus on ending the devastation of dementia? Can you bring both technical precision and collaborative energy to ensure our financial operations are robust, efficient, and genuinely enabling?

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin on week commencing 10th November 2025 and will take place virtually. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Supervising Advocate

Location: United Kingdom
Salary: £28,480

Do you have a passion for empowering individuals to have their voices heard? Are you an experienced advocate ready to take the next step into a supervisory role? Would you like to be part of a values-driven team within a forward-thinking organisation?

We’re looking for a Supervising Advocate who is committed to delivering high-quality, person-centred advocacy services. In this role, you’ll support a reduced caseload of your own while also guiding and mentoring a team of advocates. You’ll play a key part in ensuring our advocacy practice remains safe, effective, and aligned with contractual and ethical standards.

What You’ll Do

• Provide regular supervision and support to advocates, helping them grow and maintain best practice.
• Review casework and ensure compliance with quality, safeguarding, and confidentiality standards.
• Prepare clear, accurate reports and manage sensitive information with discretion.
• Represent individuals with confidence, compassion, and professionalism.
• Promote a culture of respect, inclusion, and empowerment across all aspects of advocacy delivery.

Hours of Work: 37 hours, 5 days per week, between Monday to Friday, 9am-5pm.

Location: Home based with travel.

Salary:  Full Time starting salary for Supervising Advocate £28480.00 per annum depending on experience.

Contract Type: Permanent

Supervising Advocate Requirements:

• Proven experience supporting or supervising advocates.
• Strong understanding of advocacy principles and service delivery.
• Excellent attention to detail and ability to work independently.
• Skilled communicator with strong time management and report-writing abilities.
• Confident using digital systems and tools.
• Full driving licence and access to personal transport.

Benefits:

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan
• Death in service cover

Meet the Organisation: Who We Are and What We Do

Our client is a leading advocacy charity dedicated to empowering people across diverse communities. We deliver high-quality advocacy services through experienced advocates who support clients to express their views, secure their rights, and make informed choices.

If you think you are the ideal candidate for this challenging and rewarding Supervising Advocate role, don't hesitate! Apply now and become part of a progressive team that values your contribution.

Closing Date: 9AM, Friday 7th November 2025

Interview Date: TBC (Remote via Microsoft Teams or Zoom)

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

Our client is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Our client is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a national, user-led charity run by and for people with muscle-weakening conditions. We empower adults with neuromuscular conditions to live fulfilling lives through peer support, information, advocacy, and co-produced research and campaigns. Our work brings together lived experience and academic insight to influence health, social care, and disability policy.

About the Role

We are seeking a Research Officer to support a series of user-led research projects exploring:

• Access to social care and support

• Healthcare access and inequalities

• Sexual health and relationships for people with neuromuscular conditions

This is an exciting opportunity to contribute to cutting-edge, lived-experience research that aims to improve quality of life and influence national policy and practice.

You will work closely with the CEO, Research Manager, and members of our lived experience research advisory group. You’ll be involved in all aspects of the research cycle — from design to dissemination — and will ensure that our research is ethical, inclusive, and grounded in co-production principles.

Key Responsibilities

Research Design & Ethics

• Support the design of research studies in collaboration with the lived experience team and academic partners.

• Support the preparation of ethics applications, participant information sheets, and consent materials.

• Develop interview schedules, focus group guides, and surveys.

Participant Engagement

• Recruit participants through Pathfinders’ network, social media, and partner organisations.

• Ensure accessibility and inclusivity in participant communication and data collection.

• Support co-production activities (e.g., advisory groups, workshops, testing materials).

Data Collection & Analysis

• Conduct qualitative interviews and/or focus groups with participants.

• Support data transcription, coding, and thematic analysis (using NVivo or similar).

• Maintain accurate, confidential records and data management systems.

Reporting & Dissemination

• Contribute to research reports, briefings, and peer-reviewed papers.

• Present findings to internal and external audiences, including at conferences or stakeholder meetings.

• Work with communications staff to translate research findings into accessible outputs for our community and policymakers.

Collaboration & Co-Production

• Embed lived experience leadership throughout the project lifecycle.

• Liaise with academic partners and other charities to strengthen our research and advocacy work.

• Contribute to a culture of inclusive, ethical, and participatory research practice.

Person Specification

Essential

• Experience managing or delivering a research project from start to finish (e.g., Master’s dissertation, PhD, or equivalent applied research).

• Strong understanding of qualitative research methods (interviews, focus groups, thematic analysis).

• Ability to plan and manage multiple tasks, meet deadlines, and work independently.

• Excellent written and verbal communication skills, including report writing.

• Commitment to co-production, lived experience leadership, and inclusive research practices.

• Awareness of issues affecting disabled people and/or people with long-term conditions.

Desirable

• Lived experience of disability, chronic illness, or neuromuscular conditions. Applications will be prioritised where they meet this criteria.

• Experience of working with disabled people or people with neuromuscular or muscle-weakening conditions.

• Familiarity with ethical approval processes (university or NHS).

• Experience with NVivo or similar qualitative analysis software.

• Experience working in a small charity or community-based research context.

What We Offer

• Flexible, remote working arrangements.

• A supportive, inclusive environment led by people with lived experience.

• Opportunities for co-authorship, conference presentations, and career development in inclusive research.

• The chance to shape evidence that can drive change in health and social care policy.

Do you have experience of planning, developing and delivering paid, multi-channel marketing campaigns? Would you like to produce event marketing campaigns for the UK’s leading charity for people affected by dementia?

About The Role
We are recruiting for a Direct Response Marketing Officer to join on a full-time, permanent contract, working 35 hours per week.

As Direct Response Marketing Officer you will manage and deliver multi-channel marketing campaigns, driving participation for our sports, challenge, and mass event program. By working with different teams across the organisation and our media agency and external stakeholders, you will brief, optimise and evaluate marketing campaigns.

You will monitor the results of communications, make recommendations to help inform and improve future campaigns and provide timely and accurate updates on key campaign metrics to senior stakeholders.

Every day will be different, for example, the role can include writing compelling marketing copy for a campaign, working with internal and external designers to develop creative ideas, or producing a post-campaign report.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Monday 17th and Tuesday 18th November.

About you
Joining us, you’ll have experience of planning, developing and delivering paid, multi-channel marketing campaigns. You’ll have experience of managing day-to-day relationships with suppliers and agencies and you’ll be able to brief internal teams or external suppliers on print, copy, design or market research requirements.

Crucially for this role, you’ll be able to stay organised and prioritise effectively while juggling multiple tasks or conflicting deadlines. You’ll also understand budgets, financial management and reporting and you’ll be able to monitor, collect and analyse data to make decisions and recommendations.

What you’ll focus on:

- Planning, developing and executing event marketing campaigns for Alzheimer’s Society fundraising events.
- Leading on the development and implementation of events marketing across a range of channels, including but not limited to TV, Radio, Digital (including social media), Direct Mail, Door Drops, email and SMS.
- Overseeing part of the events budget, including monitoring spend and monthly reporting.
- Drafting compelling copy, ensuring that all communication is in line with the overall campaign concept and adheres to guidelines.
- Providing timely and accurate updates on key campaign metrics to senior stakeholders.
- Closely monitoring and evaluating the results of all communications, using learnings to optimise during and post-campaign across all channels.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

1 Personal Wellbeing FTE Coach - Fixed Term until 28/02/2027

1 Personal Wellbeing FTE Coach - Maternity Cover - 6 months but possible extension

Location: South Wales - Cardiff and Newport 

Ref PEW 251

Closing date: Monday, 10th November 2025 at 9.00am

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

The Wise Group is a leading social enterprise working to lift people out of poverty.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency.  As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.  Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 in Advice and Guidance or equivalent
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written

Please note this role requires an Enhanced Adult DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: Monday, 10th November 2025 at 9.00am

A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai?  A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?

Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.

Ynghylch Ymddiriedolaeth St Giles

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. 

Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.

Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi.  Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol.  O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).

Ynghylch y cyfle cyffrous hwn

Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar.  Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.

Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt.  Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
• L3 mewn Cyngor ac Arweiniad neu gyfatebol
• Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
• Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
• Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig

Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.

Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.

Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.

We are looking for War Pensions and Armed Forces Compensation Scheme (WP&C) Adviser.

This is a crucial, high-impact specialist role. You will be the dedicated advocate and expert for members of the Armed Forces community, providing end-to-end support through the complex process of securing compensation and pensions they are rightly entitled to.

You will manage a dedicated caseload, taking full accountability for guiding beneficiaries through claims, reviews, reconsiderations, and appeals under both the Service Pensions Order and the Armed Forces Compensation Scheme (AFCS). Your ultimate accountability will be to provide professional representation and advocacy before the War Pensions & Armed Forces Tribunal.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
Key Responsibilities include:

- Specialist Legal Advice & Casework: Provide expert-level advice on War Pensions and AFCS legislation, managing a complex caseload from initial claim through to final appeal/reconsideration, and ensuring all advice is meticulously documented.
- Tribunal Advocacy & Representation: Serve as the primary advocate by preparing detailed case files, analyzing legal papers, and providing professional, in-person representation before the War Pensions & Armed Forces Tribunal.
- Holistic Support: Identify beneficiaries' wider welfare needs, coordinating seamlessly with other RBL teams to ensure they receive comprehensive, wrap-around support.
- Compliance & Excellence: Maintain rigorous standards of operational excellence, including accurate case record-keeping and strict adherence to RBL's performance criteria and Safeguarding Policy.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

What You'll Bring:

- Experience of working in an Advocacy capacity in the voluntary sector, public service, legal service or Armed services.
- Demonstrable experience of public speaking or training delivery.
- Proven ability to understand and interpret complex legislation (specifically related to War Pensions and AFCS).
- Proven experience of dealing with difficult and complex client situations.
- General knowledge of clinical conditions and their effects relevant to compensation and pensions.
- Experience of report writing and thorough documentation.
- Strong commitment to RBL's values and the ability to travel as required for Tribunal attendance, service meetings, and training.

Employee benefits:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.