Supporter Services Advisor Jobs in Islington, Greater London
GENERALIST ADVICE WORKER/ADVICE SESSION SUPERVISOR OR TRAINEE POSITION
Funded By: Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 – £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
·Providing advice to the public and undertaking casework on social welfare law issues
·Supervising advice and gateway assessment sessions
·Supporting and supervising staff and volunteers
To be successful you will need:
·Recent experience of giving advice to the public. This should include having undertaken advice casework.
·Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing Date: 9.00 am Monday 15th April 2024
Interviews: Thursday 18th April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Midlands
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Central and North West London NHS Foundation Trust are advertising for a number of roles across Brent and Hillingdon.
We are looking for motivated, passionate self-starters who want to kickstart a career in the mental health sector. These position, with on-the-job training, is a fantastic opportunity to make a real difference and support those with mental health needs.
As an IPS Employment Specialist you will play a vital role in helping people with mental health needs find meaningful and fulfilling employment. You’ll receive all the training and support you need to take on the role, develop your skills, and have access to a broad range of opportunities. Joining a passionate and driven team, you’ll be working towards creating a fairer and more inclusive society for people with mental health needs.
We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with service users, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a mental health condition can work.
What is an IPS Employment Specialist?
This is a rewarding and dynamic role where no day is the same and you’ll be making a genuine difference to people’s lives. Using the Individual Placement and Support (IPS) model you’ll be:
- Supporting and motivating individuals with mental health conditions to access and sustain paid employment.
- Regularly meeting with clients to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
- Supporting the clients through CV production, interview techniques and managing their health at work.
- Advocating for your clients by educating and engaging with employers regarding the IPS service.
- Sourcing job opportunities for your clients through regular contact with local employers within the community.
- Promoting employment and raising expectations around the ability of service users to access paid employment, breaking down the barriers for them.
Working for Central North West London NHS Trust
You will also be part of the Trustwide Employment Services Team which comprises of over 40 people.
You will receive a number of staff benefits working for CNWL, this includes an attractive pension scheme, a range of staff networks, travel discounts, employee assistance programme and discounts at hundreds of retailers nationwide.
This role is an excellent opportunity to start a long-term career within the mental health sector, develop your skills and a gateway to the vast number of opportunities within CNWL.
Apply today to become an IPS Employment Specialist and make a real difference!
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Who are we looking for?
Firstly, you will need either a degree-level education or relevant work experience, such as in the health and social care or employment sectors. Alongside having strong and persuasive communication skills, excellent time management and exceptional organisational skills. Also, the ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via the telephone or face-to-face in the community.
It would also be helpful, but NOT essential, if you have experience of working with people with mental health support needs (or similar groups) OR have experience working in employment support services (or equivalent), this can include working with people on a one-to-one basis, offering motivation and support, or engaging with a range of stakeholders. We are actively interested in individuals who have experience using a persuasive communication style or promoting a service to a variety of audiences, this can include marketing, recruitment, or sales roles.
The client requests no contact from agencies or media sales.
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We seek to change the domestic abuse narrative that asks ‘why doesn’t she leave?’ to ask ‘why doesn’t he stop?’At the same time as delivering interventions, we are working across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond effectively to perpetrators of domestic abuse.
Our vision is that one day there will be a national approach which sees agencies in all PCC and local authority areas across England and Wales working together with a focus on those who cause harm, the perpetrators, to disrupt abuse and change behaviour.
Our influencing work is changing the UK conversation about domestic abuse, with both national and locally-based elected representatives and the officials and colleagues who work alongside them. Our PPAC Officer, reporting to the PPAC Manager, will be crucial in helping us to develop our engagement, as well as deepen our policy-influencing capacity to support our roll-out of ground-breaking interventions to end domestic abuse and ensure support for the whole family to keep people safe sooner.
You will be joining the organisation at a pivotal moment. The Victims and Prisoners Bill will be making its way through its final stages in Parliament and a General Election is likely to take place in 2024, providing an unmissable opportunity to ensure that SafeLives’ priorities for improving the response to domestic abuse are taken forward by the next Government.
Location: London office and/or remote working, with regular meetings in London and occasional travel to other locations around the UK, including our Bristol office.
Benefits include a generous package, such as:
- 34 days’ holiday per year plus, public holidays
- Flexible Working (compressed hours)
- Cycle-to-work Scheme
- Eye Care Vouchers
- Pension Scheme with 4% employer contribution
- Childcare Vouchers
- Employee Assistance Programme
- Clinical Supervision
- Holiday Purchase Scheme (buy up to an additional 5 days)
- Enhanced Family Leave Policies
- Enhanced Sick Pay
- Professional Development Fund
- Individual Learning Budget
- Restorative Practice Training
- Time Off In Lieu.
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: Monday 15th April 2024.
SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.
No agencies please.
Legal Counsel
Contract: Permanent, part-time, 21-25 hours a week
Salary £48,314 - £50,729 pa (pro rata to hours worked), depending on experience, with excellent benefits
Location London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your legal skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Legal Counsel to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Global Assurance Team at WaterAid reports directly to the Chief Executive of WaterAid UK, with an independent reporting line to the Audit and Risk Committee. The team is made up of the following functions: Legal and Governance, Data Protection, Fundraising Compliance, Global Ethical Standards, and Internal Audit. The team is line-managed by the Global Assurance Director.
About the Role:
As our Legal Counsel you will report to the Head of Legal and support them in providing legal support to WaterAid in the UK.
In this role, you will provide sound and pragmatic legal advice to all levels of the organisation.
You'll also:
- Review and help to negotiate existing and new contracts, in particular supplier contracts and grant agreements, recognising and responding to the risks;
- contribute to the development and training of colleagues to drive best practise in contract management;
- respond to legal queries from across WaterAid; and
- maintain and develop the legal resources including agreement templates.
About You:
You will be a qualified solicitor (English law) with 2+ years PQE,
To be successful, you'll need:
- A combination of commercial and contract law experience gained in-house or in a pro-active private practice environment
- A proactive approach to identifying legal risks and providing pragmatic and balanced solutions, managing expectations;
- To display high ethical standards and maintain confidentiality at all times; and
- The ability to work calmly and effectively under pressure and supportively but assertively hold senior managers to account.
Although not essential, we also prefer you to have:
- Awareness of relevant Charity and Company law and knowledge of best practice.
- Knowledge of the workings of the Charities Commission and the Fundraising Regulator.
- Experience in providing high-quality customer service to a diverse range of customers.
Closing date: Applications will close at 23:59 on 21st April 2024. Availability for an interview is required on 1st - 2nd May 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
We have an exciting opportunity for an Independent Domestic and Sexual Violence Advocate (IDSVA) to join the team in London, working 37.5 hours a week. The role will be co-located four days a week with Sexual Health London at Chelsea and Westminster Hospital and join our established IDVA team at the hospital trust.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Chelsea and Westminster Hospital.
As a Hospital Independent Domestic & Sexual Violence Advocate you will:
- implement effective ways of working with victims to increase safety & reduce harm
- provide a high-quality, front-line service to victims of domestic & sexual abuse
- work in a multi-agency framework
- run group training sessions sharing your specialist knowledge
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- Good communication skills, a proactive approach & ability to influence service delivery
- Knowledge of help-seeking barriers & support needs of victims of domestic and sexual abuse
- An understanding of domestic & sexual abuse and its impact
- Knowledge of risk assessment, safety planning and risk management
- An understanding of safeguarding & the legal responsibilities
- Direct experience of service delivery to vulnerable people
- Strong crisis management skills, able to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Careers4Change is delighted to support CAF as their recruitment partner for this fantastic new role as Senior Adviser, part of the senior team guiding the organisation's strategic consultancy work with charities, corporates and private clients.
Job title: Senior Adviser
Location: Hybrid with at least 2 days in the London Office
Reporting To: Head of Impact & Advisory
Contract: Full time permanent
Salary: £60,000-£65,000
Date Closes: Monday 8th April, 2024
Role Purpose:
This exciting role will form part of the senior team leading CAF’s strategic consultancy work with charities, corporates, private clients, trusts/foundations and the public sector. The Senior Adviser will implement and execute the advisory strategy in the wider context of the Impact Accelerator, CAF’s impact hub, exploiting synergies with the social investment and grant making teams, identifying innovation and growing impact through more strategic giving as well as driving advisory income.
The Charities Aid Foundation exists to accelerate progress in society towards a fair and sustainable future for all. Over the last 100 years, we have led the way in developing innovative approaches to giving, distributing over £1 billion to non-profits around the globe annually.
Working at the centre of the giving world, we are a leading charity operating in the UK and internationally. Through our financial services, fundraising tools, policy work, research and insights, we enable charities to strengthen their long-term resilience and do more of the great work they do. We also partner with people and businesses to connect them to our global charity network, providing expert advice, governance, and tailored giving solutions to help them maximise their impact.
Key Responsibilities:
Strategic consultancy
- Responsible for leading high-quality strategic consultancy work with charities, corporates, private clients, trusts and foundations and public sector alongside other senior advisers.
- Lead day-to-day management of key client assignments including project and resource management as well as delivery.
- Responsible for delivery of high-quality written assignments to clients.
- Present invaluable and practical strategic advice and insight to senior leadership in charities, corporates or public sector as well as (ultra) high net worth individuals.
- Work in close collaboration with grant making and social investment colleagues to deliver a fully bespoke, impactful offering to clients.
Strategy and leadership
- Lead and mentor team of advisers, providing guidance and training, supported by robust performance management and personal development opportunities in line with strategy.
- Implement and refine where necessary advisory strategy in conjunction with other senior advisers and Head of Impact and Advisory.
- Ensure alignment with CAF’s theory of change and delivery against identified outputs and outcomes.
- Work with Growth and Performance Lead on operational and process needs relating to advisory and the Impact Accelerator more generally.
- Contribute to strategic Impact Accelerator initiatives where necessary.
Business development and client development
- Responsible for driving growth and innovation in CAF’s advisory offering, ensuring it remains relevant in an ever-changing world and aligned with client needs.
- Identify key opportunities to grow fee income, lead proposals/pitches and contribute proportionally to team fee income targets.
- Work closely with business development function and cultivate relationships with other key referral partners within CAF and externally.
- Lead retention and growth of CAF clients through effective client management - focus on multi-year, multi service contracts that combine advisory, grant making and social investment expertise.
Thought leadership and training
- Mentor and upskill other members of the Impact Accelerator team as well as other colleagues where relevant, sharing expertise and skills both informally and formally. Promote CAF externally as a thought leader and a partner of choice for donors and charities alike.
- Represent CAF at events, share best practice, produce thought leading articles and maintain relevant sector networks.
- Work with colleagues in the UK and across the CAF global network to maximise opportunities and to share learning and best practice.
Budgetary
- Responsible for budgeting multi-year programmes and projects.
Skills and Experience:
Experience:
- Experience of leadership role/ line management
- Experience of developing and nurturing talent
- Proven track record in delivering significant business growth in a consulting environment
- Experience advising foundations, individual philanthropists, charities, corporates or the public sector
- Strategic experience of designing and managing grant-making programmes and foundations (desirable)
- Experience managing client relationships
- Experience of advising clients on at least one area: philanthropy, grant making, social investment, sustainability, fundraising, strategy, governance, impact measurement, theory of change, programmatic design and/or practice
- Proven experience of budgeting, reporting and analysis
- Project management experience
- Experience in analysing complex systems and producing workable strategies and proposals, presentations, research, etc.
Specialist Skills/ Ability/Knowledge
- Strong analytical and problem solving skills
- Ability to identify opportunities and innovation
- Decision-making skills in complex and pressured environments
- Strategic vision: ability to formulate and lead on strategies and plans
- Knowledge of latest best practice in: philanthropy, sustainability, fundraising, governance, strategy, impact measurement, grant-making, social investment
- Ability to work in cross-functional teams to deliver business results
- Willingness to delve into cause areas to learn and upskill as needed based on opportunities and client demands
- Ability to influence and negotiate with demanding clients
- Ability to drive business development
- Ability to share learning and upskill others
- Ability to facilitate and drive workshops and discussions with very clear outputs and outcomes
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Other Multilaterals and Government (OMG) team sits within the Global Programmes and Philanthropy (GPP) team and has responsibility for MSI’s donor portfolio, including stewarding global and bilateral contracts and grant agreements with European and North American government donors and UN agencies. The team leads contract negotiations, organises kick-off workshops for internal stakeholders and partners, monitors project performance and spending, coordinates project inputs from the wider organisation (e.g. GEDSI assessments and strategies, MERL plans, technical assistance), tracks and escalates risks and issues, liaises with the donor on ad hoc requests, donor visits and collaborative initiatives such as webinars, leads donor reporting with the support of country programmes and the donor finance team, supports the operations team to manage close-out processes, elicits and disseminates learning on donors and donor stewardship, and the contributes to donor engagement.
This is a critical role. The stewardship standards set by GPP impact the quality of programming, MSI’s reputation and future fundraising prospects. The role also provides a wealth of professional development opportunities, providing rich insights into donors, programme delivery and support functions. This is an exciting role that requires excellent financial analysis skills, strong communication skills, analytical and problem-solving skills, excellent ability to work across teams to deliver results, and great attention to detail
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Ability to speak French is required.
- Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
- Accuracy and attention to detail; highly numerate and analytical.
- Strong communication skills– written and verbal; diplomatic and able to manage sensitive information.
- Highly developed interpersonal skills, including cross-team negotiating and relationship building.
- Strong report-writing skills in English
- Ability to manage and effectively prioritise multiple and/or competing tasks in a high-paced environment.
- Advanced Excel skills.
To perform this role, it is essential that you have the following experience:
- At least 2/3 years of work experience at a comparable agency or organization essential (such as an international NGO, donor agency, or private foundation). Previous experience supporting implementing large-scale country programmes is desirable.
- Proven experience in successfully supporting the project management cycle and coordinating teams.
- Strong finance management experience including budgeting, budget tracking and analysing financial performance.
- Demonstrated experience of donor standards and expectations, including working with high compliance donors such as EU, KFW, and USAID.
- Demonstrated experience mitigating and managing risk on projects.
- Proven experience working cross-team, generating consensus and support from multiple internal stakeholders, and leading people through complex processes.
- Understanding of the sexual and reproductive health and family planning fields is desirable.
- Excellent verbal presentation skills.
- Excellent written communication skills: the ability to organise and present information in a compelling way to a range of audiences.
- Able to strengthen and improve the quality and timeliness of programme deliverables, processes and technical support without direct line management or control.
- Demonstrated ability to meet deadlines, perform under pressure and reputation for consistently delivering results to a high standard.
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Committed to the protection of team members and clients, with a focus on vulnerable groups.
- Able to role-model inclusive and culturally sensitive attitudes and behaviours.
- Ability to manage a heavy and fluctuating workload. Results orientated.
- Demonstrates MSI team member behaviours.
- Pro-MSI philosophy of social enterprise and cost recovery.
- Ability to travel up to 12 weeks a year.
- Pro-choice.
For more information about the role, please view the job description and person specification on our website.
Location: London Support Office (hybrid working).
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: 2 year fixed term contract.
Salary: £34,200 - £42,750 per annum commensurate upon experience for UK based candidates. Benefits and discretionary bonus.
Salary band: BG 7
Closing date: 2nd April 2024. Interviews may take place before this date for exceptional candidates.
Please see the job description on our website.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Twining Enterprise supports people across North & West London with mental health problems to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. We are now looking to recruit a professional and self-motivated IPS Team Leader to lead a small team of IPS Employment Specialists (ES’s) in Ealing and support a small case-load of clients.
· Do you have experience in managing and driving a team?
· Are you a relationship builder, experienced in increasing capacity with other organisations and individuals and able to motivate them to continuously improve?
· Are you proactive in achieving KPIs and targets?
· Do you have the experience to resolve complex issues and stay focused under pressure?
In this role you will support the ES’s to manage their client caseload, by providing ES’s with training, mentoring, supervision, and modelling of the IPS approach to promote the delivery of quality employment services with the aim of meeting targeted client referrals, engagements, and outcomes.
You will also communicate with key stakeholders including IAPT/Primary Care/JCP team leaders and other Partnership Managers to ensure services are integrated, to problem solve issues and to be a champion for the service. The role will support the IPS Service Lead in maximising service outcomes and will also work closely with the West London Alliance (WLA) Programme Team.
You will manage 3-4 Employment Specialists which will allow you to support a caseload of up to 10 clients.
In return we offer flexible working, career development opportunities, a generous holiday entitlement and competitive financial rewards. We are also strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
PERSON SPECIFICATION
We will shortlist you on the following list of Essential (E) knowledge, experience, skills, abilities and personal qualities. We are also interested in the Desirable (D) attributes listed and any transferable skills and experience which could support your attributes in these areas.
Technical competencies (qualifications and training)
· Educated to degree level or equivalent experience (D)
· IPS delivery and management experience (preferably in a Primary care setting) (D)
· Demonstrable evidence of Continuing Professional Development (E)
Experience
· Experience of managing remote working and in-person teams and performance management procedures (E)
· Experience of internal (and external) partnership working (E)
· Demonstrable experience of successfully working to targets (E)
· Experience with improving systems and processes (E)
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E).
· Extensive experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
· Experience of joint working and working in multi-agency partnerships (D)
Skills and Abilities
· Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
· Excellent verbal and written skills and ability to communicate concisely and effectively (E)
· Demonstrable experience of providing excellent customer service skills (E)
· Understanding of our participant group and the barriers they may face (E)
· Skilled in coaching and guiding people to maximise potential (E)
· Knowledge and understanding of the relationship between employment and mental health (E)
· Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
· Able to present confidently to external stakeholders and partners at various levels (E)
· Experience of opening job opportunities with a range of employers (D)
· Understanding of data protection and information security (D)
Personal qualities, communicating and relating to others
· Excellent interpersonal and communication skills (E)
· Dynamic personality, confident engaging with a range of stakeholders to promote the service (D).
· Good at building relationships with both internal and external stakeholders (E)
· Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
· Ability to work well as part of a team and independently when required (E)
· Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
· Strong belief in the value of employment in supporting good mental health (E).
· Empathetic and person centred (D).
· Open to feedback and proactive in addressing self-development (D).
· Proactive in managing one’s own health and wellbeing (D).
Safeguarding
· Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E)
· This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E)
Other
· Have an understanding of, and be able to demonstrate, a commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law (E).
· Trained in the IPS approach (D – Compulsory once in role)
· Able to work flexible hours as the needs of the job dictate (E)
RESPONSIBILITIES AND DUTIES
1. Accountable to the IPS Service Lead for managing the delivery team of Employment Specialists and ensure delivery meets and exceeds performance, quality, and contract compliance targets.
2. Lead, develop and supervise the Employment Specialists using the evidence based IPS model, ensuring that the service delivers against budget and employment targets.
3. Provide field mentoring and observations to ensure continuous improvement in key areas of service provision including employer engagement.
4. Ensure that delivery is consistent across all team members, that work is accurate and to deadline and that it continually meets the commissioner’s specification through shadowing, auditing assessments, in work support plans and clinical records.
5. Support a caseload of up to 10 clients.
6. Manage information governance for contract requirements and integrity of participants personal information.
7. To ensure that all staff work in partnership with clinical staff to ensure employment and clinical plans are integrated. In addition, ensuring that all return-to-work plans take account of any physical, cognitive, and mental health issues that are likely to impact on the return to work. This may require liaison with GPs or other primary care practitioners.
8. To provide training/coaching for IPS Employment Specialist staff and/or clinical staff as required including training on the IPS approach.
9. To work collaboratively with IPS Employment Specialists and line managers to ensure that employment services in region are delivered effectively and in line with evidenced based practice.
10. Coordinate the work of Employment Specialists in region in relation to build relationships with employers to effectively access the hidden labour market, external agencies and the delivery of job seeking groups.
11. To cover for Employment Specialists staff during times of leave.
12. To support the Employment Specialists with addressing the ongoing support needs of participants accessing the service as above.
13. Network and liaise to develop good working relationships with other organisations that are better able to help individuals to achieve their employment goals for example, local colleges, training providers, Disability Employment Advisors, employment providers etc.
14. To identify training needs of staff and arrange appropriate training to support with continuous professional development.
15. To undertake mandatory training as required by the WLA Programme.
16. Maintain the necessary systems for monitoring the work of the WLA programme.
17. Provide regular reports of work to the IPS Service Manager and other relevant stakeholders.
IPS Service Delivery
18. Build a constant flow of referrals to ensure a dynamic caseload.
19. Support a small caseload of participants who have experienced mental health problems to gain and sustain paid employment using the Individual Placement and Support (IPS) approach.
20. To work with external agencies to maximise use of both internal and external resources in the delivery of vocational support services.
21. To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
22. To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
23. To promote the benefits of supporting participants to access employment within the region and external employers, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
24. To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
25. To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
26. To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
27. To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
28. To deliver employment workshops with other members of staff as required.
29. To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
30. To maintain a professional relationship with the participants of the WLA programme and with other staff, with particular attention to confidentiality and maintenance of professional boundaries.
31. Update and maintain NHS database (IAPTus).
Other
32. To undertake any further training as identified in Twining Enterprise’s review procedures.
33. Receive regular supervision and training to meet individual, team and organization’s needs.
34. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
35. Comply with and actively promote all Twining policies and procedures including Health and Safety, Equality and Diversity, Safeguarding and Data Protection.
36. Perform other tasks as required by your manager.
Note
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with the line manager. The post holder may be asked to carry out any other delegated duty or task that is in line with their post.
The client requests no contact from agencies or media sales.
Ref 6620
Save the Children UK has an exciting opportunity for a collaborative and influential individual with experience of developing training and learning packages on technical subjects ideally within the humanitarian/international development sector to join us as our Crisis Financing Training & Capacity Development Advisor where you will develop and expand an innovative package of trainings and learning for the Start Network covering the portfolio of topics and programmes under the organisations New Forms of Financing including Crisis Anticipation and Risk Financing.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
Save the Children has an ambitious strategy to ensure that, by 2030, all children survive, lean and are protected from all forms of violence. The humanitarian department supports both the strengthening of our organisation's humanitarian capability as well as acknowledging the need to also support change within the humanitarian system in order to address the increasing frequency and severity of emergencies world-wide. The department is committed to build a stringer workplace culture, prioritising the wellbeing and resilience of those within it.
Start Network is made up of more than 50 aid agencies across five continents, ranging from large international to national NGOs. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and localisation.
We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on three areas to change the system; localisation, new forms of financing and collective innovation.
About the role
The Crisis Financing Training & Capacity Development Advisor will be responsible for developing and expanding an innovative package of trainings and learning for the Start Network.
You will play a crucial role in the ongoing capacity development of Start Network organisation, by disseminating and institutionalising new developments in learning, knowledge and terminology
related to Start Network crisis financing programming throughout the staff team.
You will continue to develop new and strengthen existing training packages that are of high quality and will ensure that Start Network's New Financing programming is mainstreamed throughout the sector in a sustainable manner.
You will be responsible for assisting in delivering trainings to member agency colleagues, Start Network Hubs as well as training the Start Network team. You will coordinate a group of ‘trainers' who can offer high quality capacity development opportunities. You will also ensure that monitoring, evaluation and accountability is built into capacity development to measure outputs and outcomes more systematically.
In this role, you will:
- Leverage technical expertise from Start team members, technical partners and the anticipation and risk financing building blocks framework to design modularised training and learning materials to meet the capacity development needs of the Start Network, including e-learning.
- Identify and develop a training of trainers (TOT) programme and build up a group of trainers within the Start team and across the Start Network membership.
- Strengthen the training and facilitation skills of Start Network team
- Develop a learning pathway with the technical leads to ensure different stakeholders can access the training necessary for their role
- Investigate and utilise cutting edge and interactive learning and training approaches, building partnerships and relationships with providers of such services.
- Review and develop adaptable learning materials with multi language application requirements and cultural contexts as needed.
- Work with academic partners to see how higher levels of training and learning could achieve levels of accreditation for member participants.
- Lead on coordinating and monitoring capacity development with the above-mentioned cadre of trainers from the Start team and across the Start Network membership, supporting the cadre to deliver high quality trainings as well as delivering in-person trainings directly and ensuring that materials and approaches are adapted to context.
- Build in monitoring, evaluation and accountability systems. Feed learning back into the development of training, and into the wider Start Financing programme delivery.
- Work with Start Programmes team (i.e. CARF and Start Funds) to understand their work and the subject areas to develop the training package.
About you
To be successful, it is important that you have:
- Experienced as a confident and engaging trainer, facilitator and communicator with excellent networking and relationship-building skills and with proven ability to cater to diverse stakeholders i.e. grassroot, regional and international organisations.
- Sound knowledge of humanitarian financing.
- Proven experience in developing training and learning packages on technical subjects.
- Knowledge and experience of undertaking learning needs analysis and designing high quality blended
learning solutions. - Proven ability to provide engaging, effective, and operationally applicable training in person and remotely.
- Knowledge of building and designing e- learning modules and digital packages on Moodle and/ or Kaya
learning platforms. - Adaptability and flexibility, sensitive to and able to modify approach and materials to meet varied
requirements including ability, language, context, etc. - Ability to adapt materials to be contextually appropriate.
- Experience in partnership development in national and/or international contexts
- Project management skills and experience.
- Understanding of pedagogical principles of adult learning.
Experience with coordination and navigating a fast-paced humanitarian setting. - Excellent interpersonal skills, able to communicate with colleagues on all levels in a disbursed and
multicultural professional environment. - Passionate about the potential of humanitarian early action and risk financing.
- Relevant professional experience developing and delivering training, or teaching complex subjects in an
accessible manner, or higher level qualification in a relevant subject. - Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We have a great opportunity for an Advice & Wellbeing Specialist to join the team on a permanent basis. In this Outreach role you’ll be working predominantly within the North West London Region.
As an Advice and Wellbeing Specialist, you will report to the Advice and Wellbeing Team Leader. You’ll deliver proactive and trauma informed support to meet the holistic needs of residents. Your support will be tailored to your resident’s needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You will empower residents to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives.
You will work collaboratively with wider teams, statutory services external advice and support services to ensure residents have the appropriate support. You will build partnerships with external stakeholders in your area to ensure there is a strong network for support for our residents. You will also be delivering advice and wellbeing support in community wellbeing hubs and providing peer support to colleagues.
What you'll need:
- A Full UK driving licence with access to own car.
- Demonstrable experience dealing with vulnerable people.
- Demonstrable experience dealing with complex cases.
- Experience providing frontline support and giving advice.
- Be passionate about customer service, being resilient with a positive and can-do-attitude.
- Have excellent written and verbal communication skills.
- Be exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and produce high quality work.
If this sounds like you, this role might be perfect for you!
A bit about the role:
You will work closely and collaboratively with residents in their homes and neighbourhoods to understand their immediate needs, as well as their wider goals and aspirations to achieve sustainable outcomes. You will do this through a mix of direct support and advocacy, as well as exceptional partnership working with other Peabody teams, our contractors, statutory and voluntary services, and by supporting local wellbeing projects.
Some of the key results for the role include:
- As the Advice and Wellbeing Specialist, you will be providing holistic wellbeing support that supports residents to sustain their tenancies successfully.
- Actively build strong partnerships with other Peabody teams, housing associations, local authorities, statutory and voluntary services to promote effective multi-agency working and information sharing.
- Work with the Allocations, Financial Inclusion and Neighbourhoods teams to target early tenancy support to new residents who need this and ensure others know how to access your support if facing any difficulties in the future.
- Support the delivery and promotion of wellbeing hubs and cafes, as well as other projects in your region.
An enhanced Disclosure and Barring Service (DBS) check is required for this role and requires a full, clean driving licence for roles based in North West London.
A minimum of 2 to 3 days working in the office/covering your patch is required; the other days can be worked from home, or a local office.
A bit about us:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.
The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.
Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.
We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here's just a few of the benefits for working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Advice & Wellbeing Specialist (Ealing Gateway), please visit our website and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Weekly Hours: Monday - Friday, 09:00 - 17:00
Closing Date: 01 April 2024
Interviews will be taking place on Wednesday 17th Apri
Full-time (see 'Flexible working')
Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).
Closing Date: 11 April 2024
Ref: SB 1200
As our Training and Induction Development Officer, you will empower Home Energy Scotland advisors to become experts, confidently deliver world class customer experiences, and continue their development through ongoing knowledge and skills development.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
Our team in Energy Saving Trust manages the national Home Energy Scotland service on behalf of the Scottish Government. Joining our team means joining an award-winning advice service that supports hundreds of thousands of households across Scotland every year to make their homes warmer, more affordable, and sustainable.
The climate emergency and the current fuel price crisis means the work of Home Energy Scotland has never been more important. Our team is making a real difference to people’s lives, and we are also growing rapidly. We need to recruit more skilled and dedicated people to join our team now.
Our team collaborate widely with colleagues in Energy Saving Trust, staff across the Home Energy Scotland network and many other partners across Scotland. You will be working with people and organisations to help tackle fuel poverty and the climate emergency, both directly, and through a network of regional advice centres covering all of Scotland.
The role
The role will lead the development, design and management of training programmes for Home Energy Scotland (HES) advisors, including our advisor induction programme which is certified by the Scottish Qualification Authority (SQA).
What you’ll do
Working with the HES content and training developer, customer experience team and knowledge team, you will continuously improve advisor training methods and materials.
You will develop and oversee processes to maintain and improve the skills and knowledge for HES advisors. As well as this, you will integrate accessibility and inclusivity into all training and induction programmes to ensure that diverse learning needs are supported.
What you’ll bring
• Experience in training design and development, with an exceptional portfolio showcasing your work through traditional, digital, multimedia and eLearning channels.
• Attention to detail and commitment to delivering high-quality, engaging, impactful learning content.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• Influential feedback, negotiation and coaching skills.
• A willingness to learn about HES, fuel poverty support, and/or domestic energy efficiency advice.
To apply
Please click 'apply online' to apply via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.
Applications close 23.59, 11 April 2024. Interviews are intended to be held 17-19 April 2024.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
The Greenwich / Avery Hill Advice Service Manager plays a pivotal role in providing comprehensive support and guidance to students on the Greenwich / Avery Hill Campus and managing the service.
This position is responsible for promoting and continually improving the Greenwich / Avery Hill Advice Service, including developing proactive interventions to enhance student success and evaluating the impact of these services.
Looking at trend data, the role will support the team in developing insights into the needs of students studying at Greenwich.
Guided by this information, the post holder will develop new initiatives and facilitate service outreach to reduce the likelihood of issues arising in the first place.
The manager will collaborate with other departments to ensure a holistic approach to student support.
This role sits within the Advocacy and Policy Team who focus on making 1-1 timely interventions to support students to succeed as well as identifying broader trends in student behaviour to inform our strategic approach to services and support.
Duties and Key Responsibilities
This post holder will be part of the wider Advocacy and Policy Team and will be expected to contribute to departments wider objectives and planning.
The post holder will:
Advice Team Management:
- Recruit, train, and manage the Greenwich / Avery Hill Advisers.
- Foster a positive and collaborative work environment for all staff.
- Provide supervision and support when required for Advisers dealing with challenging cases.
- Provide guidance and professional development opportunities for staff managed.
- Manage Greenwich / Avery Hill Advice Service within agreed budgets.
Operational:
- In conjunction with colleagues contribute to any professional awards for the service, i.e. quality mark, etc.
- Track and monitor issues affecting students.
- Reasonable cover for the Advice Service Manager (Medway) during periods of absence (can be done remotely).
- Occasional report writing or deputising for Head of Advocacy and Policy relating to Advice.
- To provide advice to students accessing the service.
- Attend with students to relevant meetings/hearings in relation to Advice cases.
- To create and maintain case records ensuring confidentiality as per the services procedures.
- To attend and contribute to appropriate meetings internally or externally.
Service Promotion:
- Develop and execute strategies for promoting the Service to both new and current students.
- Collaborate with the marketing and communications team to create marketing materials and campaigns when required.
- Engage in outreach efforts to raise awareness of the Service.
Impact Evaluation:
- Establish and maintain data-driven systems for evaluating the impact/quality of the Advice Service in conjunction with colleagues.
- Collect and analyse data to assess the effectiveness of interventions and make evidence-based improvements.
- Prepare regular reports on the outcomes and impact of the advice services.
Collaboration:
- To develop and maintain strong stakeholder relationships.
- Work closely with other university departments, such as Student Centre, Finance Team, Wellbeing Team, Faculties, etc to better support students.
- To attend meetings and forums as appropriate.
General Responsibilities
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Support and promote liberation, diversity and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and Project data.
- Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.
- Any other duties commensurate with the accountabilities of the post.
Personal Specification
Experience
- Working or worked in advice or a related field.
- Case management system experience.
- Relevant managerial experience.
- Working and building relationships with a range of stakeholders and partners or strategic networking.
- Planning, delivering, managing and evaluating programmes and events.
- Develop and maintain effective systems for collecting, collating and reporting information.
Skills and Ability
- Data analysis and reporting skills.
- Communication and interpersonal skills to a broad range of people, stakeholders, students, external organisations, etc.
- Leadership and team management skills.
- IT skills.
- Ability to analyse and assess statistics to drive service improvement.
- Work to deadlines and prioritize work.
- Ability to engage and motivate others.
Knowledge
- Best practices in student advising and support.
- Regulatory requirements and best practice in the advice field.
- Detailed principles of confidentiality, GDPR and handling sensitive data.
- Health and Safety along with safeguarding.
Education/Training
- Advice or related field qualification preferred.
- Professional development in relevant area to the post.
Personal Attributes and Other Requirements
- Able to travel across our campuses, Greenwich, Avery Hill, Medway
- There is a dedicated bus service staff can use for intercampus travel
- May need to stay overnight for training and conferences. Advance notice given for flexibility.
- Works well in a team with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of the organisation.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Research Lead – Underlying causes of violence
Reports to: Head of Toolkit and Synthesis
Salary: £54,000
Contract: 2 years Fixed term
Location: Central London, Hybrid*
Closing date: 9am Monday, 8th April 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen growth. We have also seen increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build a fantastic body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives.
We also need to understand the underlying causes of violence and which children are most in need of support. This is where your role is so important.
Your key responsibilities
As the Research Lead on causes of violence, you will be an essential part of the YEF team. You will
- Lead the YEF’s research into the causes and nature of violence in England and Wales. You’ll investigate questions like:
- Why does violence happen? What seems to protect children or put them at greater risk?
- Are there particular locations or times where violence happens most often?
- Why do people desist from violence and how can we support this process?
- How can we use this information effectively and ethically?
- Make sure we invest in research that fills important gaps in knowledge and leads to important changes. This could include commissioning:
- Systematic reviews on issues like child criminal exploitation, drug markets and children’s experiences of involvement in violence.
- Detailed analysis of individual cases of violence. You’ll commission research teams to explore:
- How we can learn about the causes and contexts of violence through rich mixed methods analysis of individual cases.
- Whether we can learn generalisable lessons from a sample of cases.
- Other new primary research such as quantitative analysis of existing datasets, rich qualitative exploration of children’s experiences or working with our large number of young people trained as peer researchers (as part of the Peer Action Collective).
- You will create accessible summaries of key pieces of research. This could include:
- A systematic review (funded by YEF) of existing research.
- Key criminological insights about the nature of crime and violence.
- You’ll create useful tools and resources (similar to our Toolkit) which support decision-makers to apply insights from your work. This could include guidance to commissioners on how to understand the nature of violence in their area, the needs of local children, and
- You’ll develop great relationships with experts and represent YEF in external meetings and events. You’ll promote our research by speaking at conferences and events.
- You’ll work with our Change team to identify opportunities for our research to influence policy and practice, and bring about positive changes that will keep children safe.
- You’ll have line management responsibility for a Research Manager. You’ll ensure they contribute effectively to your portfolio of work.
About you
You are this sort of person:
- You want to play a significant part in reducing the level of violence affecting young people. You care about having an impact.
- You share our belief that an evidence-based approach is our best hope of preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
- You know a lot about research on violence, where it happens, what causes it and who does it. You know the key ideas, debates and studies. You’re comfortable talking about this research with experts. There are many ways to acquire this knowledge, including professional experience, academic research or study, and personal interest.
- You’re a confident reader of research (including systematic reviews and quantitative methods) and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.
- You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
- You have excellent project and time management skills. You can work independently, quickly and to a high standard.
- You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy-makers. You’re able to provide constructive challenge when required.
- You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
- You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
- You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have:
- Experience of commissioning research and managing external contractors. You can scrutinise a budget to ensure it provides value for money.
- Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex or contested topics. You’re calm and confident when answering challenging questions.
- Experience of working directly on the prevention of violence or crime. This might mean working directly with young people at risk of becoming involved in crime or working with organisations that fund or deliver relevant programmes.
- Experience of developing a research strategy. You have thought hard about gaps in the evidence base, how they can be filled and how this might influence policy and practice.
We would consider flexible arrangements to find the right candidate. This could include:
- Secondments for candidates with an established record of research on the causes of violence. This arrangement might suit an academic researcher who is looking to gain experience outside of academia but does not want to leave academia entirely.
- Flexible working alongside postgraduate study.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9:00am Monday, 8th April 2024.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Why are you motivated to apply for this role?
- Give clear examples where your experience directly relates to the “About You” section in the JD.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
Interview process
Interviews will take place in the week commencing the 16th of April 2024.
There will be a task to prepare for in advance.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
EMPLOYER ENGAGEMENT LEAD – JOB DESCRIPTION
Twining Enterprise supports people across North & West London with mental health problems to find and sustain work, typically using the internationally recognized Individual Placement and Support (IPS) approach. A central tenet of the IPS model is employer engagement; reaching out to local employers on behalf of clients to find suitable and sustainable employment.
We are now looking to recruit a professional and self-motivated Employer Engagement Lead to develop relationships with local businesses in Barnet and Haringey. They will help encourage businesses to employ individuals with mental health challenges and educate them on how to foster a supportive working environment.
For this role we are offering flexible working, career development opportunities and competitive financial rewards. We are also strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
PERSON SPECIFICATION
Essential Knowledge, Skills and Abilities we will shortlist you on.
We are also interested in transferable skills and experience which could support your attributes in these areas.
· Experience in leading and/or undertaking employer engagement activities, or experience in similar roles requiring you to actively approach and engage with local employers.
· Excellent interpersonal, networking and communication skills (face to face, by telephone and in writing) and as part of a team.
· Knowledge and understanding of mental health issues. More specifically, awareness and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.
· Experience and ability in organizing and conducting employer engagement training and workshops.
· Experience of effective diary management, prioritising tasks and working to deadlines.
· Excellent computer skills including experience of using Microsoft Office packages.
· Ability to think creatively and provide excellent local partnership work.
· Willingness to travel in designated Boroughs.
· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
Desirable Experience and Skills
· Experience working in a mental health support setting or more generally alongside the mental health sector.
· Experience in advocacy or policy work.
· Experience working in an IPS or employment support service.
Attitudes
· Positive, professional, and self-motivated
· Dynamic personality, confident engaging with a range of stakeholders to promote the service.
· Strong belief in the value of employment in supporting good mental health.
· Empathetic and person centred.
· Committed to equality of opportunity and diversity.
· Open to feedback and proactive in addressing self-development.
· Proactive in managing one’s own health and wellbeing.
RESPONSIBILITIES AND DUTIES
1. Establish and maintain relationships with good local employers in Barnet and Haringey.
2. Advocate for employment opportunities for individuals with mental health issues.
3. Organise and lead training sessions and workshops for local employers on mental health support.
4. Monitor and evaluate the impact of employer engagement activities.
5. Collaborate with other stakeholders to enhance the scope and effectiveness of employer engagement.
6. Provide regular feedback on employer engagement activity undertaken, and written reports for management in line with service requirements.
7. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
8. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.
9. Receive regular supervision and training to meet individual, team and organization’s needs.
10. Perform other tasks as required by your manager.
ABOUT TWINING ENTERPRISE
Who we are
Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer. Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.
We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year. Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.
How we work
Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention. IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.
Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.
The client requests no contact from agencies or media sales.