Supporter Services Officer Jobs in Manchester, Greater Manchester

Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton

Hours: The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work flexibly.

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

The Volunteer, Engagement & Development Manager will sit within our leadership team structure and work proactively with colleagues across CABB, holding primary responsibility for the following key areas:

• Lead on the review, development and implementation of our volunteering programme, while ensuring the inclusion, engagement, diversity, impact and value of volunteers is recognised and celebrated.
• Provide line management to a small team of paid staff who work closely with and support our volunteers and engagement areas of the service.

The postholder will be a dedicated, flexible and quality focused individual who is able to work independently, with minimal supervision.

At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.

To Apply

Please see the job pack attached, which includes full details of the role and person specification.

There closing date is 23rd April 2024, 10am.

Interviews will be held on 30th April 2024.

CV & covering letter accepted

Applications received after the closing date & time, will not be considered.

This is an exciting opportunity for the right candidate to build their corporate partnerships career. The nature of our work means that there are significant opportunities to develop existing and new relationships that we have with companies and create transformational corporate partnerships that change the lives of the young adults with learnign disabilities and/or autism that we support. This work is also delivering real change within company culture.

Fundraised income has grown rapidly over the last three years, focusing mainly on income from trusts and foundations. We are now looking to diversify the strategy and have created this new role to take forward opportunities with companies. This new role will support the Director of Development in shaping and implementing the next phase of DFN Project SEARCH’s fundraising strategy and will lead on the development of major new corporate partnerships. They will also lead on the development and management of a small number of existing corporate relationships and sponsorship opportunities.

To support the development of this new element of our strategy we have been working with a leading corporate partnerships consultancy. They have been helping to develop our proposition for companies, developing our strategies for approaching individual company prospects, and will be available to support you in your role when you start in post.

DFN Project SEARCH is a supportive and friendly charity where you will be able to grow and thrive. We have a highly driven Board of Trustees and an ambitious business plan for growth.

We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering the London and the South of England.

You will work from home or a local VS office if available, 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you….

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload and will have experience of achieving key performance indicators, as set by the Operation managers and Deputy Head of Service.

We pride ourselves on providing exceptional trauma informed advocacy and support to all service users and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.

You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.

You will also enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams) and will have experience in building constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.

We looking forward to hearing from you.

Interview dates: 2nd May 2024 - by Zoom.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across the Lothian, Borders & Lanarkshire area.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Lothian, Borders & Lanarkshire region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the region and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

Equality, Diversity & Inclusion Officer 

Salary: £43,306 

Location: Manchester - Agile

Full Time, Permanent

Closing Date:18th April 2024 

Support our communities. See the difference you can make in our city.

Our client are passionate about providing good quality homes, great services and real opportunities for customers and communities. They are more than just a landlord. They invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.

They have an exciting position available for Equality, Diversity & Inclusion Officer to join them!

They’re looking for someone who can implement an Equality, Diversity and Inclusion Action Plan. You’ll ensure there is a consistent, best practise approach to equality, diversity and inclusion and promote and encourage equality, diversity and inclusion in all aspects of service delivery, policies and procedures.

What they’re looking for:

• Demonstrable background in an EDI role

• Excellent organisation and planning skills with a strong level of accuracy and attention to detail.

• Possess a high standard of data and information literacy with the ability to research, analyse and present complex information effectively to a range of audiences.

• Strong communication and influencing skills with the ability to build and maintain effective working relationships with colleagues, partners and stakeholders.

• A competent user of IT who has good working knowledge of Microsoft Office packages.

Why take up the challenge with our client? They really are a great place to work. They’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, they’re rightly proud of their work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

If this sounds like you then apply today, they’d love to hear from you! 

Our client own and manage over 12,000 homes in central, south and east Manchester. They have one purpose: to provide good quality homes, great services, and real opportunities for their customers and communities. Their role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one their key priorities, it’s simply one of the many things they do to help their customers live happy and fulfilled lives. They put people at the heart of everything they do. They’re constantly evolving as a business to ensure they’re supporting their customers and communities. They focus on improving their communities by offering a range of services, including employment opportunities, building new developments, and ensuring their customers have safe homes to live in.  
 

They are transitioning to a culture where agile working will be a feature of many of their roles. They also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and they can let you know if this can be considered for a particular role.

Our client strives for equality, diversity and inclusion in all that they do. They positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

In accordance with the aims of their Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, our client is operating 'the Rooney Rule'. This means that they aim to interview at least one ethnically diverse candidate for all roles. They will also interview at least one female candidate for all their roles within their trades and facilities teams where they experience an under representation. 

Beacon is looking for a self-starter with energy and enthusiasm for our cause. You should be someone who relishes a challenge and must be able to build positive relationships with the team, supporters and wider stakeholders. You will be working closely with the CEO and Senior Leadership Team to provide vital support for the services that Beacon offers to our communities.

We are a well-established and well-respected local charity. We have had an active fundraising function in the past, but due to a change of personnel, this has been inactive for over a year. As an organisation, we have some exciting ideas and plans, and a great deal of enthusiasm, but require somebody to join our team and take the lead in re-igniting, developing and delivering our fundraising activities. 

Main objectives of the role:

• To work with the CEO and Senior Leadership Team to develop and implement a fundraising strategy for Beacon Counselling that increases income and support for the charity in furtherance of Beacon’s charitable objectives.
• To develop and deliver a calendar of events and activities to engage support and raise fundraised income for Beacon Counselling.
• To recruit, support and manage fundraising volunteers.
• To identify and nurture key relationships with potential and existing supporters of Beacon’s work, raising the charity’s profile.

Hybrid working is available, with at least 1 day per fortnight in the office.

We have an exciting opportunity for Educational Psychologist to cover 12-month maternity leave.

Hours 37.5 hours, Term Time Only (43 weeks worked) job share will be considered.

Salary £57,398 rising to £62,125 with biennial increments (salary already pro-rated to working weeks)

Location Hybrid worker - home, school or office based as necessary. Together Trust Central office is based in Cheadle, Cheshire. You must be able to commute between the Trust services.

Reports to Head of Clinical Services

A fabulous opportunity to provide psychological assessment for pupils attending Together Trust education settings and external schools, this post offers the unique opportunity to join a newly established Psychology Service by working systematically in multi-disciplinary teams, promoting the emotional well-being, learning and skill development of children and young people.

Working collaboratively with teams in school environments you will provide highly specialist psychological consultation and direct assessment, followed by formulation and intervention where appropriate.

Key duties and responsibilities will include:

• Undertake highly specialist psychological assessments and needs analysis with internal and external services supported by the Trust.
• Use applied psychology in working closely with staff from a variety of disciplines, parents/ carers and students to develop supports and interventions that mitigate the barriers to learning experienced by students with Special Educational Needs and Disability.
• Work with the Trust Wide Clinical Psychologist, to contribute to the evaluation, monitoring and development of the service, contributing to research, auditing, and service evaluation.
• Support the development of the Trust’s Assistant Psychologists, and the development and facilitation of training placements for Education Psychologists in training.
• Provide, where necessary, highly specialist psychological reports, for key stakeholders and other practitioners within the wider professional network.

About you:

• Registered with the HCPC you will hold a doctorate in Educational Psychology.
• Be able to demonstrate significant post qualification experience supporting children and young people in education settings.
• Have significant experience of undertaking cognitive and psychological assessments, developing formulations and providing recommendations and support plans.
• Be able to deliver training to raise understanding and ability to support children and young people and raise quality of life.
• Be able to demonstrate significant experience in supporting/providing clinical supervision and ability for reflective practice.
• Have knowledge of current educational systems and of those associated with children and young people with special educational needs.
• Evidence significant experience of working with children or young people with complex needs including learning disabilities and/or autism spectrum conditions and/or with mental health needs.

Why work for us?

• You will be joining a great team of like-minded people.
• 27 days annual leave rising to 30 after 5 years and 33 after 10 years plus bank holidays.
• Occupational sick pay and family friendly policies including enhanced maternity.
• Long service awards including cash gifts and extra holiday.
• Mental Health First Aiders offering support from trained colleagues, and free mental health support through our employee assistance provider Telus Health

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Shortlisting will take place throughout the duration of the advert. We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

This vacancy expires on Tuesday 16th April 2024

We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.

Location:  Remote or London hybrid

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. 

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

We’re looking for an experienced and proactive online community professional to join our friendly and supportive Peer Support team. This role is part of our peer support services team and will be responsible for supporting our online peer support communities, including our forum and Facebook groups.

The post holder will work directly with the Peer Support Manager and the Senior Online Communities Officer, as well as with colleagues from across the charity to develop our online communities, helping us to reach and support more people affected by bowel cancer and those concerned about symptoms, risk and pre-diagnosis.

Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice? 

About the role

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome. 

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England. 

You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague. 

You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. 

A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally. 

Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve. 

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. 

What you’ll need to achieve in this role:

Key responsibilities:

· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience. 

· Consistent approach across training experiences, following manualisation processes. 

· An in-depth understanding of kinship care in England (we’ll provide training and support). 

· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction). 

· Occasional face-to-face training delivery (for regional roadshows where appropriate). 

· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers. 

· Ensure training is accessible and adapted as required. 

· Be comfortable being a ‘face’ for the service in promotion and online resources. 

· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance. 

· Contribute to online resources as required. 

· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines. 

· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways. 

· Work with local authority partners to create regional content for online introductory training workshops. 

· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs). 

· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development. 

· Actively contribute to delivering high performance across the team. Commitment to personal development. 

· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role. 

What you’ll bring (your experience):

Knowledge, abilities, skills and experience

Essential

· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills. 

· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context. 

· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context. 

· Excellent PowerPoint skills. 

· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content. 

· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism. 

· High degree of confidence using technology, or willingness to develop and take accountability for using technology. 

· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families. 

· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team. 

· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets. 

· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues. 

· Non-judgemental (reflected in language and behaviour). 

Desirable experience and knowledge:

· Experience presenting content in video format.

· Experience of using Salesforce. 

· Knowledge and understanding of kinship care and/or children and families who need support. 

General attributes:

· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.

· Flexible and willing to travel for work occasionally across England.

· Excellent written and spoken English

· Right to work in the UK

Your main relationships will be with:

· Team Leader - Online

· Training and Learning Lead 

· Training team colleagues including Training Facilitators

· Training Officers 

· Associate Director of Advice, Training and Information

· Advice, Programmes and Peer Support Teams

· Kinship carers 

Contract: Fixed Term Contract – March 2025

We are looking for an experienced and passionate Senior Project Officer o work as part of our Physical Activity and Health Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

At Rethink Mental Illness we believe in the importance and value of the voice of lived experience in shaping not only our project work, but as the ‘golden thread’ through all our work. We have a proven track record of consistently overcoming perceived barriers when engaging with people severely affected by mental illness. Physical activity plays a valuable part of supporting the physical and mental health of people severely affected by mental illness. We want to ensure local systems encourage and support people to be physically active, ensuring the voice of lived experience is key to decisions being made about physical activity opportunities and physical healthcare services.

How you will make a difference

I support key projects to increase opportunities for people severely affected by mental illness and their carers to improve their physical activity levels, physical health and quality of life.

I support the work of the Physical Activity and Physical Health team within Rethink Mental Illness. This includes supporting the successful delivery of a Sport England funded project to embed system level change in Tower Hamlets and North East Lincolnshire to reduce barriers to physical activity for people severely affected by mental illness.  

I liaise with internal and external stakeholders to support the smooth running and delivery of project activity. I also support the wider team on physical health and activity related projects.

*Appointments will be at the minimum of the band.

*London Allowance is paid for roles that are based within the Greater London area only.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Would you like to join a service that makes a difference to older people in Wales? As a Regional Volunteer Officer living in North or Mid Wales you will help meet the Community Assistance Project objectives by recruiting, inducting, training and supporting suitable volunteers within the region to deliver support at a community level, working closely and in collaboration with local partners.

About you:

• You will be able to work with others to deliver successful projects and services
• You will have experience of recruiting, managing and working with volunteers
• You will have experience of establishing and maintaining productive collaborations.
• Be able to negotiate at a range of levels both in and outside the organisation
• You will have experience of networking
• You will have knowledge of Issues affecting older people in Wales and barriers to accessing support
• You will have knowledge of local services in the public or voluntary sector
• You will have knowledge of diversity of the cultures, environments and communities in which older people and carers live
• Live in North or Mid Wales 

If successful you will:

• Implement the volunteer recruitment plan for the region
• Process all volunteer applications in a timely and professional way, taking the prospective volunteers through the Community Assistance Project recruitment process
• Ensure all prospective volunteers are inducted with Age Cymru and Community Assistance Project partners across the region
• Ensure the delivery of all the relevant training required
• Provide a mentoring / buddying system for the new volunteers
• Ensure all volunteers have appropriate Disclosure and Barring Service checks prior to starting the role.
• Provide ongoing support to volunteers
• When referrals are received, match the service user with the most appropriate volunteer while ensuring a high quality, timely and responsive service is provided
• Identify and attend relevant networks, publicise the Community Assistance Project, establish community links with all appropriate stakeholders and promote the service through a range of methods
• Promote and cascade information, including real-life examples of positive intervention through all available methods
• Maintain accurate and up to date records in the region utilising our case management system and other databases, to provide for the effective monitoring and evaluation of the project
• Support programme evaluation through surveys and questionnaires
• Make onward referrals internally or externally to provide a holistic support package for service users

Great to haves:

• Ability to speak Welsh (Desirable)

Live in North or Mid Wales (Essential) 

What we offer in return:

• Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
• Flexible Hours Working Scheme
• Employer pension
• Generous life assurance up to four times your annual salary
• Healthcare cashback plan

How do I apply for this role?

Please send your CV and a covering letter explaining how you meet the criteria for this role. Your application will not be considered without the covering letter. 

Additional Information:

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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We Are Survivors are looking for new Senior Trauma Informed Therapists to come and join our growing Therapy Services team.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for new members of staff to help us achieve this.

In the role, you will help us to provide key services across Greater Manchester. The therapy team is made up of therapists from various modalities to support men and boys to access the services they need.

Main Duties and Responsibilities

• Lead peer-mentoring support to trauma-informed therapists.

• Deliver trauma-informed therapeutic services.

• Lead accurate clinical record keeping of therapeutic service interventions.

• Lead the supervision of therapeutic services waiting lists.

• Undertake specific therapeutic projects as directed by the Senior Management Team.

LEGAL OFFICER – EMPLOYMENT LAW

Salary £39,298 per annum

Hours: 35 hours (5 days) Monday – Friday inclusive.

Applications for part-time 28 hours (4 days) a week will also be considered.

Location:  Flexible - home-based or hybrid (office and home-based) working available. Occasional travel requirement across England and Wales for meetings or delivery of training. The postholder will be required to attend the office[1] occasionally to attend work meetings.

Contract Permanent

Who are we?

Rights of Women is a long established and well-respected national women's charity providing free legal advice to women to help them navigate their way through the legal system and inform them of their rights.  Addressing violence against women and girls is a major part of ensuring that women can achieve equality in society.  We also work to influence law and policy and provide training to professionals who work with women.

The Role

We are looking for a qualified woman[2] solicitor or barrister or CILEX member with experience of employment harassment and discrimination law to deliver our vital legal services for women as part of our employment law team.

The Legal Officer (Employment Law) is responsible for delivery of Rights of Women’s core services including providing legal advice on our ‘Sexual Harassment at Work’ telephone advice line, delivering training and writing publications. They also contribute to Rights of Women’s policy and influencing work, specifically related to our 'Sexual Harassment at Work’ advice line and employment law and the management of the legal volunteers to the advice line.

Closing date:  Wednesday 17th April 2024 @ 17.00 We are seeking a postholder to start as soon as possible and consequently will interview suitable candidates on an ongoing basis. 

How to apply:  Please visit our website for further information about the role and how to apply.

[1] The office is located in a women-only building where service users from a number of organisations attend on a daily basis

[2] This post is open to women-only. Occupational Requirement (Equality Act 2010, Schedule 9 Part 1) applies

The NI is looking for its next Events Officer to oversee the setting up and online booking of a range of events – mainly conferences and dinners – as well as overseeing the subscriptions to its Journal. The role is a busy one and the person recruited with require good experience with events booking CRMs as well as working with volunteers and other team members in a small team.

Responsibilities

Main duties include:

Manage all event bookings administration, including:

o Set up of online booking for events through CRM

o Set up and maintain webpages for each event through CMS adding sponsor logos and additional information as required.

o Ensuring invoices for events are issued and paid, updating any on CRM that were issued manually including sponsorship events

o Ensuring relevant communications such as joining instructions are circulated to attendees

o Issue sponsorship contracts, invoices and monitor payments of same

o Providing support for delivery of events including producing delegate lists, dietary requirements etc

o Liaising with suppliers and stakeholders to ensure all events run smoothly.

Manage the admin and event email inboxes, answering all queries in a timely and professional fashion; forwarding queries to colleagues as appropriate where outside your area of expertise.

Assist in maintaining the CRM to ensure data quality eg by removing duplicates, amending incorrect details, updating information and resolving login issues.

Work closely with the Branch Representatives and the Marketing and Communications Manager to set up all events including paid-for and free-to-attend, plus any external suppliers where necessary.

Manage all journal subscriptions including renewals and responding to subscription enquiries.

Actively recruit new subscribers for Nuclear Future.

Manage credit control for events and journal subscriptions and actively work to manage debtors ensuring all invoices are paid.

Undertake any ad-hoc tasks as directed by the CEO to ensure a smooth-running organisation.

Skills and Experience

Essential

Strong IT, written and verbal communication skills

Knowledge of database and/or events administration

Strong time management and organisation skills; ability to manage projects to deadlines and to manage a number of tasks simultaneously and autonomously

A confident attitude, willingness to learn and enthusiasm to take on new tasks as needed

Attention to detail

Experience of working with volunteers is desirable.

Salary: £28-31,000

Benefits: 25 days’ leave + one day’s birthday leave, optional compressed working scheme (9-day fortnight), pension, private medical cover and death in service benefit.

Reporting to: CEO

Location: the NI has no office so the successful candidate will work from home. They will be expected to travel to London once a month for team meetings and there may be other very occasional travel around UK as required.

Type of role: This is designed as a permanent full-time role but previously has been performed as a part-time role which could work again.

How to apply: CV and covering email/letter by 24 April 2024. The NI strives to be an equal opportunities employer so please also complete our EDI monitoring form and return this separately.