Sure Steps Peer Support Volunteer Roles in Llandrindod Wells, Powys
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
As a Digital Innovations Developer, you’ll be part of our dynamic team dedicated to uncovering the next big digital breakthroughs.
The role involves communication with other Teenage Helpline team members; researching new technologies; reviewing and updating existing application portfolio; prototyping; developing solutions; creating technology education and awareness material for volunteers and cross-team collaboration.
Responsibilities
- Turn concepts into reality. Build prototypes, test hypotheses, and iterate.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Investigate emerging technologies that could have a use case within our charity, primarily supporting our volunteers.
- Develop and maintain web and mobile solutions using cutting-edge technologies.
- Create responsive, user-friendly interfaces.
- Develop technology use cases and collaborate with stakeholders to implement solutions and update existing applications and processes.
- Create awareness around new technologies being adopted by the charity, highlighting value.
- Engage in cross-disciplinary discussions, brainstorming sessions.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Reporting key updates and results to the Digital Innovations Development Team Lead.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for researching new technologies, presenting how they can create value for Teenage Helpline’s operations through use cases.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others in a team.
- Software engineering, programming, website development and software development understanding.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
The CFO holds the overall responsibility of the financial health of Teenage Helpline. Their role is to drive growth in income and manage expenditure to a high level, whilst holding the team to account for their actions. Your role is to maintain professional customs, enforce ethical practices, meet targets, and manage organisation budgets.
Responsibilities
- Act as a Director of Teenage Helpline with direct oversight of the Board of Directors. Your key responsibility is always to protect and uphold the reputation and principles of the organisation.
- Delegate job activities effectively to ensure optimal performance of all operations departments.
- Design roles as needed and ensure the effective recruitment of individuals to fill those roles successfully.
- Analyse, review, and develop organisation strategies to ensure their ongoing effectiveness and improvement.
- Develop and drive key performance indicators that evaluate the success and effectiveness of Teenage Helpline finances.
- Hold all departments responsible for the financial health of Teenage Helpline accountable for their results.
- Think at a strategic level with the intent to continuously improve and grow the financial health and position of Teenage Helpline and drive industry best practices. Strategic thinking should involve both continuous development and a growth mindset.
- Continue to define the roles and responsibilities of the finance departments at all time to ensure they are suitable for the context that Teenage Helpline is operating in.
- Ensure that all statutory and regulatory reporting is completed.
Skills
- All directors should be overachievers, successful in business and strong capable, leaders.
- Exceptional leadership, business, and interpersonal proficiency.
- Prior thriving managerial experience.
- Be able to set business/financial targets, timelines and plans.
- Be able to stimulate and motivate the finance department.
- Demonstrate a sound ability to network, negotiate and lead.
- Demonstrate a sound ability to be successful, self-directed, flexible and tactical.
- Excellent computer and technology skills.
- Be a visionary and inspirational leader and pioneer the organisation from the top.
- Demonstrate sound communication and presentation skills.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
The Digital Innovations Team Lead is responsible for overseeing the delivery of value for Teenage Helpline through research of emerging technologies, development of proof of concepts and the delivery of new solutions through technology identified. The role involves communication with other Teenage Helpline team leads; managing team workload; creating an opportunities-based technology plan for the charity; researching technology opportunities; overseeing communication and awareness of technology; liaising with departments to develop use cases and developing solutions.
You’ll be at the forefront of our digital transformation journey. You’ll work closely with cross-functional teams to design, develop, and implement innovative solutions that enhance user experiences, streamline processes, introduce new workflows and ultimately drive charity growth.
Responsibilities
- Collaborate with IT Project Managers to ensure digital innovations projects are assigned, worked on and project requirements are understood.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Forecasting work through research and creation of development plans.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Planning initiatives and tracking associated timelines.
- Management of Digital Innovations Team, ensuring work is allocated, managed and tracked effectively.
- Reporting key updates and results to the CIO.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
- Willingness to advise on the direction of development through clear reasoning and justification.
- Explore emerging trends, tools, and frameworks to drive continuous improvement.
- Participate in brainstorming sessions and contribute fresh ideas to solve complex challenges.
- Ensure code quality, scalability, and security across all projects.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for research and development and how it can create value for Teenage Helpline’s operations.
- Excited about the possibilities of implementing new technology.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others and leading a team.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
- Strong familiarity with and use of Microsoft 365 and Azure products.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Join us as a trustee and help to change the lives of disabled and seriously ill children.
The role
We are looking to appoint an exceptional individual who will bring passion and commitment, as well as skills and experience to our Board. Trustees play an active role in governing the charity and are responsible for setting vision and strategic priorities, as well as ensuring the charity complies with legal, charitable and financial requirements.
This is a fantastic opportunity to develop skills and experience, while at the same time, giving back to a nationwide charity that makes a real practical difference to the lives of families every day.
We are seeking to appoint a qualified accountant to our Board and to our Finance, Audit and Risk Committee, to strengthen the already established Committee with further knowledge and experience, to ensure that the Committee can maintain its obligations around objectivity and provide suitable challenge and support to the Group.
The person
We welcome candidates of any background who have the required skills and experience to be a trustee. We would like to particularly encourage those with disabilities or long-term conditions or who are parents or carers of children and young adults with disabilities or serious illnesses to apply, to bring fresh perspectives through lived experience.
More About Family Fund
Family Fund is the UK’s largest charity providing grants for families raising disabled or seriously ill children and young people. Our new five-year strategy, ‘Being there for Families 2023 – 2028’ was launched last year, the year in which we celebrated our 50th anniversary. It is ambitious and innovative but also retains the focus on practical financial support that families continue to need and expect from us. Through our grant making and services, we work hard to make life easier for families, making a practical difference to a family’s well-being, their opportunities, and the lives of their children and young people.
Family Fund is committed to inclusion, equity and diversity, and we welcome applications from all parts of the community. We are a Disability Confident Employer and all disabled applicants who meet the requirements for the role will be invited for interview. If you have a disability, and are happy to let us know, please highlight this in your covering letter.
For further information about Family Fund and the full role description, please read the full candidate information pack.
Please apply via our website.
The closing date for applications is Sunday 7 April 2024.
The client requests no contact from agencies or media sales.