Team leader jobs near Bristol, Bristol City

Job Title: Parents in Mind Peer Support Team Leader, East Sussex

Salary: £17,290 FTE

Hours: 9 hours per week

Fixed term contract until 30th June 2024

We are looking for three talented individuals to support our Service Delivery Manager and Peer Support Co-ordinator, to deliver a new arm of Parents in Mind perinatal mental health peer support, across East Sussex – initially until the end of June 2024, but with the possibility of extension, subject to funding.  This role is home-based but each of the three team leaders will travel (sometimes at short notice) across the Newhaven-Eastbourne-Hastings-High Weald areas (we are ideally looking for staff and volunteers based across these areas, to contain the travel required), so easy access to transport and a flexible approach to working are essential. The three posts will each be for 9 hours per week.

You must have excellent written and oral communication skills and be able to quickly create rapport with volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of mental health support pathways is also essential to the post. This is a complex project and covers multiple locations, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. In this largely pastoral role, the core of the work will be ensuring Parents in Mind peer supporters are able to provide service users with safe, well-informed and reliable support, so outstanding relationship building skills are vital. Good IT skills will also be required – including use of Outlook, Word and Excel. Ideally you will also have the skills to be able to engage with parents via social media.

It is essential for this post that you are, or undertake the training to become, a Parents in Mind peer supporter. This training requires lived experience/close support of another who has experienced mental health difficulties during the transition to parenthood, and the accredited training would be undertaken in addition to your paid hours.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date: Thursday 21st July at 12 noon.

Interviews will take place via Zoom on Monday 25th July

Job Title: Birth & Beyond Community Support Team Leader (Fenland & East Cambridgeshire area)

Salary: £18,749 FTE

Hours per week: 14 hours

Fixed term contract until 31st March 2023

We are looking for a talented individual to support our local Birth & Beyond Community Support Programme Manager to deliver our volunteer peer support project in the Fenland & East Sussex areas. This is a temporary contract until 31st March 2023, with the possibly of extension, subject to ongoing funding.  This role is home-based but will include travel (sometimes at short notice) across the specified area, so easy access to transport and a flexible approach to working are essential. The post will be for 14 hours per week.

A largely pastoral role, the Team Leader will support the wellbeing and organisation of volunteers and facilitate reliable support from this team, ensuring that peer supporters are present at local face-to-face and remote BBCS support groups and one-to-one meetings/calls with clients referred into the service. You must have excellent written and oral communication skills and be able to quickly create a rapport with volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of perinatal wellbeing support pathways is also essential to the post. This is a complex project and covers multiple locations, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. Good IT skills will be essential – including Outlook, Word and Excel – and you must have excellent attention to detail. Ideally you will also have the skills to be able to engage via social media, and feel confident presenting the offer of the service at community events/to health care professionals/to other support agencies.

It is essential for this post that you are, or willing to undertake the training to become, a BBCS peer supporter. This training would be undertaken in addition to your paid hours.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date: 12 noon on 13th July 2022

Interviews: Tuesday 19th July 2022

Job Title: Advice and Information Team Leader, Northern Ireland

Region: Northern Ireland – Home Based

Directorate: Operations

Contract: Permanent, Full Time, 35 hours per week

Salary: £30,600 to £31,600 per annum

The Role

At the Royal British Legion, we believe in building on potential. As an Advice & Information Team Leader your ability to ensure that each office in your region delivers high quality person centred advice and support to beneficiaries, members and the public could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As an Advice & Information Team Leader you will be responsible for holding regular complex case discussions with your team members to ensure that complex and vulnerable clients are well supported.

If successful, the main duties of your role will be to:

• Manage the services and support provided by team members and volunteers, ensuring this meets appropriate quality standards and delivers personalised, outcome focussed, flexible support in accordance with Legion policies and best practice.
• Ensure individual cases are allocated and supported in an integrated way that best meets the beneficiaries’ needs and where appropriate referrals made to specialist Legion advisors, Legion services (e.g. break centres, care homes etc.) or other statutory or non-statutory providers as necessary.
• Co-ordinate the allocation of resources and planning of support activities within the welfare team, planning regular or peripatetic beneficiary support sessions in secondary locations drawing on inputs from other charities and providers as appropriate.
• Oversee caseloads and monitoring volume, ensuring that trends are identified and fed back to inform area and national resource planning and, collecting appropriate casework data, to inform local lobbying/service improvement campaigning. Ensure effective case management is undertaken and standards are maintained through regular audit of casework.
• Ensure team members maintain a knowledge and understanding of services and support available from the Legion, statutory and other local providers. Identify and explore opportunities for joint-working or collaboration with the aim of extending and improving the support available to beneficiaries and ensuring this is provided in a co-ordinated way. Providing, where appropriate, information on local services to the knowledge management team to inform the knowledge database.

This role is home based but we have adopted a hybrid working model, where you will still travel regularly to meet with staff.  A full driving license and access to a vehicle is therefore essential and you will be required to live within the region.

This role is subject to an Enhanced DBS check.

the Royal British Legion – Careers in Advice and Welfare

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.

Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community.

Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living or social support – working in these teams means the time you’d spend with those who need our help, and the advice you’d offer, could have a profound effect on their lives.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we’ve invested in multi-channel support services.

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact

How to Apply

Please click 'Apply online’

Closing date for this role is: Thursday 14th July 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

We are seeking a Project Officer, to run our BASS (Black and Asian Stroke Survivors) Project. 

Different Strokes is a national charity run by younger stroke survivors for younger stroke survivors.  There are 100,000 strokes in the UK every year, and 1 in 4 of these happen to someone of working age or younger.  We aim to promote independent stroke recovery and help these younger stroke survivors to reclaim their lives.

Black and South Asian people are at much greater risk of stroke, with studies indicating that black people are twice as likely to have a stroke as white people, and that Black and South Asian people have a stroke at a younger age.  However, this diversity has not been entirely reflected amongst the community of stroke survivors that Different Strokes supports; while around 10% of the UK population is of Black or South Asian descent, a recent beneficiary survey showed that only around 6% of respondents are from these communities. 

To begin addressing this gap, in 2021 we began a national outreach programme with two key aims:

• To raise awareness of stroke risk amongst Black and Asian communities where stroke at a younger age is more prevalent
• To develop a longer-term plan that aims to break down barriers preventing Black and Asian stroke survivors from accessing our support services.

As a starting point we established a volunteer focus group last year formed mainly of Black and Asian stroke survivors.  The group has since met to discuss the barriers to Black and South Asian stroke survivors getting the right post-stroke support including:

• Lack of information
• Lack of awareness
• Lack of representation
• Cultural or social barriers

We recognise that many of these issues are complex and that change cannot be made overnight.  We now have some funding in place to employ a part-time Project Officer on a 12 month contract, who will lead the volunteer focus group and help to drive wider policy and partnership work. 

This is an entirely new role and will require someone who is ready to take on the challenge of developing and evolving the project in a holistic and collaborative way.

The role would be home based, but require some travel including occasional visits to our office in Milton Keynes.  Initially it is offered as 12 hours per week on a 12 month contract, but there is potential for this to be extended.

To apply for this position please send a CV and supporting statement addressing all criteria on the person specification, along with the equality and diversity monitoring form.

Different Strokes strives to be diverse and inclusive and a place where we can ALL be ourselves. Most of our team are stroke survivors or have a personal connection to stroke. We particularly encourage applications from stroke survivors and people who identify as Black, Asian or from a Minority Ethnic background.

Closing date: Tuesday 19th July 2022

Interviews to be held w/c 25th July 2022.  Interviews will be held virtually; if you have any accessibility requirements regarding interview please let us know.

We are looking for an ambitious, experienced and talented Programme Lead who possesses the entrepreneurial experience needed to play a key part in ensuring our £1m BEO and Sky partnership for Black entrepreneurs to launch and grow their own businesses in the UK is an unmitigated success – could that be you?

Future 100 Growth Fund provides unprecedented access to direct financial support and supply chains, backed up by expert business advice, coaching and mentoring, to break down the significant barriers faced by Black British entrepreneurs when setting up businesses.

The programme will also create a vital and tight-knit community of Black British entrepreneurs, with valuable, regular opportunities to network and share experiences, successes and challenges.

We are looking for someone with a track record of managing accelerators, who has extensive programme management experience and who understands the mindset of a Black start up entrepreneur. You will be able to interface effortlessly with potential investors and others who offer support to Black talent who face huge barriers to investment, and human capital.

You will be a strong team player with the ability to establish strong relationships, manage complex programmes, identify and manage risks and also manage budgets. We also need someone who understands that it is lack of access to the opportunities to create family and community wealth that drives disadvantage in our community.

We want to eradicate the key drivers behind race-based wealth in-equality in the UK within a generation, and we are actively working in close partnership with a range of actors to make that vision a reality, are you the highly motivated self-starter that we are looking for to become part of this unique opportunity?

Job title: Support Team Assistant

Status: Permanent, 36 hours per week

Location: Leeds Head Office (Hybrid working)

Salary: £21,731.80 per annum

Closing Date: 11 July 2022

Skills for Care helps create a well-led, skilled and valued adult social care workforce.

Our practical support helps leaders and managers recruit, develop and lead their staff, retaining them from entry level right through to senior leadership and management roles.

Find out more by taking a look at our website .

Skills for Care has an exciting opportunity for a Support Team Assistant to join our team.

In this role you’ll help social care providers use our Adult Social Care Workforce Data Set (ASC-WDS by providing first rate telephone and online support. You’ll be fully trained on the service to help you perform this key role.

You’ll need strong attention to detail and be able to work as part of a team.  You will have excellent written and spoken English skills and a good working knowledge of using Excel and Word.

We strive to deliver excellent customer service and we receive great feedback from customers. Our work helps Skills for Care deliver valued intelligence to the wider social care sector.

In return, the employee will receive benefits including

• 31 days annual leave plus bank holidays,
• health cash plan,
• discounts on various high street shops,
• stakeholder pension scheme

If you are interested in this role please visit the website for the full job description.

At Skills for Care we are passionate about our workforce becoming more representative of the society we support, this includes all equality characteristics such as age, race, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us in all the work that we do and ultimately supports the social care sector to provide the best quality care. We recognize that sometimes an individual’s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need.

A DBS check is not required for these roles. Candidates will be asked to disclose any unspent criminal convictions as part of the recruitment process however this will not form part of the initial application stage.

About us

Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.

Volunteering is at the heart of the RNLI and we have over 35,000 volunteers in a variety of roles from operational crew and lifeguards to education and fundraising volunteers.

The role

We are now seeking a talented Volunteering Resources Lead to join the Volunteering Development Team.

This is a crucial role in the team and you will lead the creation and review of a range of resources to support the development of volunteering across the organisation. Using your knowledge and experience of best practice in volunteering, you will be responsible for developing and updating volunteer management toolkits, workshops and materials to support volunteer managers in their role ensuring that they are relevant and appropriate for different audiences.

You will also lead the connection between volunteering development and our digital, communications and creative teams. Another key part of the role is managing the Volunteer Feedback Group, including recruitment, and liaising with different teams and the volunteers to coordinate requests for their feedback. You will also be responsible for managing two coordinators in the team.

We are looking for someone who is passionate about volunteering with experience of developing volunteering in a similar role. You will also need excellent interpersonal skills, be a self-starter and have the ability to manage a busy workload. You will be an ambassador for volunteering and ensure it is championed at all levels.

Benefits

• Salary £31,598 -  £37,174 (dependant on experience)
• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cashplan

For further information and to apply, please visit our website.

Closing date: 17 July 2022.

Are you looking to work flexibly, in a varied role where you can make a real difference helping homeless people to rebuild their lives?

About the Role

We are looking for people to join the Bristol locum bank where you will play a key role in supporting the delivery of our services across the city. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

As a Locum Worker you can work flexibly, on an ad hoc or temporary basis. You will be able to link yourself to services where you would like to pick up shifts and take on the number of shifts that fit your individual circumstances. In order to provide you with ongoing support you will be allocated a supervising manager and you will have access to mandatory training to ensure you have the tools to keep our clients safe. We offer enhanced pay for bank holidays and you can also accrue holiday pay.

We are looking for people with different skills and levels of experience to work in and around Bristol in Locum Project Worker and Locum Night Worker roles; and be involved in supporting people living in our mental health services with their recovery. There may also be opportunities to work with the Street Outreach Service assessing the needs of individual rough sleepers on the streets.

What we’re looking for

These important roles will suit people with:

• Some experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
• Excellent communication skills and the ability to build positive relationships with a wide range of people and deal with those who may be in a difficult personal or emotional situation. 

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

How to apply

To apply please visit our website.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am, Monday 18 July

Interview and assessments: Wednesday 27 July

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

We have an exciting opportunity for a Domestic Abuse Programme Group Facilitator to join the iMatter National team working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home based (with Homeworking allowance and London weighting if applicable).

As a Domestic Abuse Programme Group Facilitator you will be delivering the iMatter programme, which is an online programme for female victims of domestic abuse. You will be required to manage your own caseload and work in collaboration with the Initial Response Officers and other Programme Facilitators.

You will need:

Our ideal Domestic Abuse Programme Group Facilitator is someone who is resilient, confident with supporting others, happy to work as part of a team, and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy working environment and can demonstrate an ability to communicate with victims of domestic abuse in a professional and supportive manner. They will be able to lead and co facilitate the delivery of the iMatter programme in a group setting and be competent in the use of IT skills. Training will be provided in the use of our Case Management System.

You will need to have the ability to prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Have an understanding and knowledge of, and an active commitment to promoting equal opportunities and diversity. Knowledge of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Service Delivery Coach

We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate as Service Delivery Coach in the South West of England.

Position: Service Delivery Coach

Location: Homebased, South West of England with extensive travel across the service areas (Dorset, Hampshire and Isle of Wight

Hours: 35 hours per week

Salary: £31,500 per annum

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 July 2022

Interview Date: 21 or 22 July 2022

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Lead, the Service Delivery Coach will empower Stroke Support Coordinators to take ownership for the continuous improvement of quality and consistency of the services we provide. Whilst a coaching style will be appropriate for many aspects of the role, there will be occasions where strong leadership and management will need to be demonstrated to ensure coordinators are maintaining compliance of the services against organisational and contractual policies and procedures and addressing performance related issues. Coaches may be required to work across locality boundaries.

Your key responsibility will be to support and empower coordinators, through a coaching ethos to:

• Deliver high quality, person centred, stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke
• Build strong relationships with key stakeholders
• Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators
• Identify gaps and respond to opportunities for service development and growth
• Identify and address capability gaps and build volunteer capacity where required.

The role is also responsible for day to day line management of coordinators.

About You

You will have experience of:

• Supporting remote teams with paid staff and volunteers using a coaching style of management
• Managing performance improvement
• Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway
• Championing diversity internally and externally
• Effectively balancing a number of competing priorities
• Using excellent communication skills

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must abode in the U.K and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Team Leader, Care Team Supervisor, Care Supervisor, Service, Service Delivery, Service Delivery Lead, Service Manager, Service Delivery Manager, Locality Impact, Volunteer, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement, Volunteering Manager, Community Engagement, Social Care, Care, Health, Disability, Service Manager, Service Team Leader.

Please note this role is being advertised by NFP People on behalf of their client.

As the leading bereavement support organisation in the UK, Cruse has over 4000 volunteers who provide bereavement support to over 35,000 people a year.  We want to continue to be known for our excellent volunteer experience externally and be an amazing organisation for people to want to give their time and skills.

We want to help more people and diversify who we support. The Volunteer Experience Lead is a new and exciting national role to help us grow, develop and improve the experience of, and engagement with, all of our amazing volunteers to ensure they are motivated, skilled and supported to do their role. 

This role is strategic and operational. It will act as a National Advisor, inform, and advise on the plans and policies that involve volunteers; it will lead on better engagement as well as introduce more consistent practice and processes covering all aspects of the volunteer experience.

The successful candidate will be relationship focused, confident and resilient with a passion for making organisational improvements and leading positive change.

We are working in partnership with a national health charity that is dedicated to improving the diagnosis, prevention and suffering of fragility fractures.

The charity is now seeking a Service Improvement Lead.  Reporting to the Director of Clinical Services, you will play a key role in delivering the Influencing Care workstream across the UK and have the ability to work collaboratively with teams across the charity to support their organisational aims and objectives. The successful candidate will be required to influence key external stakeholders to ensure the adoption and implementation of best practice is prioritised in a competing NHS improvement agenda. You will demonstrate flexibility and the ability to embrace innovation to overcome challenges and identify opportunities in the rapidly changing and challenging NHS environment.

The successful candidate will demonstrate:

• Considerable experience of working with the NHS – particularly in influencing roles or leading significant quality improvement work.
• Working knowledge of the influencing opportunities the new/ emerging NHS structures provide, for example ICS, RightCare, GiRFT, NHS Long Term Plan
• Significant experience developing and maintaining working relationship with key external partners including clinical experts in the field.
• Experience of engaging and influencing key decision makers and influencers at local, regional and national level across different national healthcare systems
• Experience of working to deadlines, prioritising, and allocating work to ensure timely delivery to the required quality
• Proven project management experience: planning, delivery and monitoring of work, including the drafting of reports

The Service Improvement Team works to address the variation in provision of best practice in assessment, diagnosis and care for everyone who breaks a bone or is at risk of osteoporosis.  You will be working closely with the Policy & Public Affairs team and Clinical Engagement Lead, you will play a key role in delivering the corporate aim of ensuring 100% provision of quality FLS across the whole of the UK. The Service Improvement Lead will have excellent communication skills, both written and verbal, exceptional interpersonal skills to work effectively with internal and external stakeholders and work well as part of a team.  You will have strong attention to detail and be comfortable with adapting to change with a flexible and agile approach to working.  The successful candidate will be a self-starter, able to work autonomously and as part of a team.

For more information, please contact Sandra Smith, Charisma Charity Recruitment.  Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Closing date for applications: 11th July 2022, however applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

​Location:  Bath, will consider flexible/hybrid/remote working

Role Summary:

1. Provide a comprehensive and efficient administrative service for our NPQ Assessments, ensuring the process runs smoothly from start to finish

2. Ensuring participant progress data is accurately recorded for reporting purposes

3. Support the day to day administration of the Teacher Development Trust and its programmes.

Location

TDT’s offices are based in London. However, this role lends itself to home-working from elsewhere in the UK with occasional visits to our main office. 

Hours per week

37.5

Contract basis

Full time

Contract type 

Permanent

Salary

£26,000 - £28,000 per annum 

Benefits

8% employer pension contribution; opportunities for flexible and remote working; wide-ranging opportunities for personal and professional development

Reports to

Head of Operations

The Teacher Development Trust (TDT) is an established and fast-growing charity based in London that is dedicated to improving the educational outcomes for children by raising the quality of teachers’ professional development. 

To meet the needs of a range of school leadership programmes we are now seeking an Assessment and Data Officer to coordinate and ensure the success of our NPQ Assessments, whilst also supporting the administration of the Teacher Development Trust and its programmes.

This is an exciting opportunity in a fast-growing and influential education charity. We're looking for a proactive, confident communicator with an understanding of the education landscape to join our team in supporting our existing services and programmes. We have an excellent track record of staff developing within the charity, as well as staff who have developed their careers into schools, other charities, and the public sector.

Key responsibilities

• Liaise with TDT’s Delivery Partners to ensure all eligible NPQ participants submit an assessment within the required timeframe

• Support participants and assessors through the assessment process, ensuring queries are responded to promptly and effectively

• Ensure submitted assessments are received in the correct format

• Upload assessments to markers and moderators, ensuring conflict of interest rules are adhered to

• Be the main contact for our marking and plagiarism partners 

• Ensure marks are received back in a timely manner

• Ensure marks are sent back to participants within the required timeframe

• Ensure assessment marks and participant retention information is sent to and received by the Department for Education

• Troubleshoot queries and/or non-standard assessments (e.g. dealing with accessibility issues)

• To manage deferrals, appeals, resit requests and complaints relating to assessment.

• Work with the Department for Education nominated external moderator (Tribal)

Required skills

• A very high level of spoken and written literacy

• High organisational skills and attention to detail

• Data handling: expertise using Microsoft Excel to collate, manipulate and present data

• Familiarity with Salesforce CRM system and/or project management platforms e.g. Asana

Desired skills

• Understanding of the current NPQ programme

• Experience of working with assessment/exam system

• Experience of working in, or understanding of schools and the wider education sector

Other Information

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at TDT and we are committed to increasing representation and diversity at the charity.

Interested candidates should apply by 5.00pm on Thursday 7th July 2022

• Cover Letter – please explain why you want to work as the Assessment Officer for the Teacher Development Trust and how your skills, knowledge and experience are relevant to this role. Please also state where you saw this job role advertised.

• CV

• The names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview)
   

Shortlisted applicants will be invited to interview. Interviews are scheduled to take place in the week commencing 18 July 2022 and will be held virtually. Due to the anticipated volume of applications we are unfortunately unable to provide detailed feedback.

Volunteering & Services Administrator
30 hours per week
Working pattern to be agreed with the appointed candidate
Core hours between 8 am and 4:30 pm, Monday to Friday
£19,305 - £19,650 per annum, pro-rata
Actual annual salary £15,444 – £15,720
Permanent

Age UK South Gloucestershire is looking to recruit a positive, organised and IT-literate individual to provide administrative support to our Volunteering & Services Teams.

As Volunteering & Services Administrator, you would undertake a varied range of administration duties, primarily focused on our services which look to reduce loneliness and isolation experienced by older people; Befriending and Reconnect. Working within our small committed staff team and supporting our team of over 170 wonderful volunteers this would be a busy and rewarding role. The ideal candidate will have a confident, professional and polite communication style both over the phone, in person and in writing.

If this sounds like you and you are looking to join a friendly and supportive team, we would like to hear from you.

At Age UK South Gloucestershire, we offer a generous benefits package, are open to flexible working, and the charity is committed to equalities, diversity and inclusion and therefore encourages applications from all sectors of the community. Applications are welcomed from both experienced individuals and those looking to move into an administration role as full training can be provided.

If that person could be you, download an application pack from our website. Applications must be made using the form on our website, and completed application forms should be returned to us directly. Applications will not be accepted when submitted via agencies or other recruitment platforms.

Closing date: 8 am, Monday 11th July 2022
Interviews: Within three weeks of the closing date