Team leader jobs near Islington, Greater London

Are you ready for the next step?

We are looking for a someone to join our established Social Prescribing service who can motivate and empower others.

Working alongside GP practices, Social Prescribers help patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing, accessing support that will enable them lead more independent, resilient and healthier lives. 

As a team leader, you will support a range of Social Prescribers working across several Primary Care Networks, providing induction, supervision, training and development. You’ll ensure targets and outcomes are met, and share knowledge and resources across the team, and advise on more complex cases. To maintain continuity of the service, you will provide operational cover during staff absence.

It's essential that you can develop and maintain effective relationships and communication with a wide range of senior practitioners, including PCN Clinical Leads and GP’s.

Applicants should have relevant experience of working in social care, health, or the voluntary and community sector relating to working with vulnerable adults. Experience of leading or mentoring staff would be an advantage. You should be confident in using IT, and experience of using databases would be helpful.

This role covers the Medway area, so a car driver is essential.

It’s time to make a difference.  

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

We are looking for a skilled team leader who is able to manage competing demands with never quite enough capacity to do all that our ambitions would have us deliver.

You will inherit the Green Party’s systems where, although transformation is in progress, there is still much work to do in reducing the number of legacy solutions we have in place. We believe the development of our technology and digital systems is critical to reaching the goals set out in our ambitious Political Strategy. We will want you to work with other teams and members to understand their needs and help them deliver them. We know tech has the potential to transform the way we approach political organising.

You will also be responsible for oversight of the Party’s IT infrastructure, website infrastructure, support ticket system and compliance. You will manage our small tech team to deliver across all these functions, along with some opportunities to bring in external support.

Whilst there is a high level of interest in and expectation for what Tech can deliver you will be contributing to the growth in impact of the Green Party of England Wales and part of a supportive senior team for the Party staff.

About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
nia’s Specialist Refuge service holds the Women’s Aid Quality Standard mark. The refuges team provides specialist accommodation and support services to women who experience multiple disadvantage including involvement in prostitution and other forms of sexual violence and exploitation, domestic violence, and problematic substance use.

About the post
The post is currently funded until March 2023.

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.

CV’s will not be accepted.

Closing date: 10am, 12th July 2022

Interview dates: TBC

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Recruiting for a Team Leader to join our Young Peoples Service in Ilford.

We have an exciting opportunity for a Team Leader, Triage team - Children & Young people's Services, to join the Pan London Children and Young People's Service, being responsible for managing the Triage team, working 37.5 hours a week, on a fixed term contract until July 2023 (Maternity Leave cover).

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts - Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Earls Court office with flexibility of hybrid working. The role requires travelling to other VS offices across London.

As a Team Leader for the Triage team - Children & Young people's Service, you will be:

• Managing a team to deliver initial telephone-based support & an effective triage service to those affected by crime
• Responsible for line managing a team including recruitment, performance management & monitoring, support & guidance
• Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice & ensuring compliance with national standards, codes of practice and all legislative requirements
• Assisting with the development and management of Key Performance Indicators, providing statistical information, accurate progress reports and taking appropriate action to address any issues
• Be the point of escalation for complex & sensitive cases, queries & complaints, whilst providing support, advice & guidance to the team
• Managing & monitoring workloads across the team, promoting effective communication channels to ensure best practice

You will need to have the following essential skills:

• Able to recruit, manage & develop an effective team
• Excellent IT skills
• Experience delivering a customer facing service in a setting
• Knowledge of voluntary & statutory agencies, issues facing the voluntary sector & an understanding of relevant professional roles
• Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
• Knowledge and understanding of the importance of confidentiality and safe working practice
• Good communication skills, both verbally & written and ability to demonstrate empathy

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, Trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

HR Team Leader

We are looking for a HR Team Leader to join a small but highly professional and closely knit team who are fully aligned to the purpose and needs of the organisation.

Position: HR Service Centre Team Leader

Location: London Bridge (Hybrid)

Hours: Full-time

Contract: Permanent

Salary: £33,588 per annum, rising to £34,476 per annum

Benefits: Company Mobile Phone, Company Pension, Employee Discounts, Generous Holiday, Flexible Working Environment, In House Training, Progression Opportunities, Recognised Qualifications.

Closing Date: 13th June

Interview Date: TBC

About the role

As HR Service Centre Team Leader, you will lead a team of HR Administrators & HR Officers and ensure smooth and efficient day-to-day running of the HR Shared Services.

Some other main responsibilities of the role include:

• Provide a comprehensive HR administrative and advisory service for all employees in the organisation
• Responsible for completing quarterly and annual ONS reports, gender pay gap and Workforce Development data base updates.
• Proactively manage all HR channels and associated ways of customer contact with the team.
• Delegate and provide high quality administrative support for bulk employee communications, new business and change projects.

About you

As HR Service Centre Team Leader, you will ideally have worked in an HR Shared Service Centre before, but other relevant operational experience considered.

You will have:

• Experience working in a customer-focused environment with an emphasis on SLA's and continuous improvement
• Experience of coaching and developing people and ability to manage and motivate a team.
• Experience of delivering policy and process improvement.
• Excellent level of IT skills in particular Excel, Word, PowerPoint, SharePoint, HR Database.

What the charity offers

• Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
• Company Pension
• Learning and Development Opportunities te
• Rewards exclusive membership
• Access to a range of health and wellbeing support tools
• Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
• If applicable to the role, join the existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About the organisation

The charity supports adults and children in crisis across London and the surrounding regions and campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

All staff are required to undertake internal and external safeguarding training throughout their employment.

We recommend that you apply at your earliest convenience as this role may close earlier than advertised if a suitable candidate is found. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Applications from candidates with lived experience are welcomed, the organisation is proud to be a Disability Confident employer.

You may have experience in roles such as HR, Human Resources, Personnel, HR Team Leader, Human Resources Team Leader, Personnel Team Leader, HR Officer, Human Resources Officer, Personnel Officer, HR Shared Service Officer, Human Resources Shared Service Officer, Personnel Shared Service Officer, HR Shared Service, Human Resources Shared Service, Personnel Shared Service.

Tower Hamlets Connect is a new flagship service, which provides people living in Tower Hamlets with free, independent and high-quality information, advice and advocacy on matters relating to health, social welfare, and social care.

Age UK East London is working in partnership with Tower Hamlets council to lead consortium of local voluntary sector organisations to provide:

1. The Tower Hamlets Connect Portal – a public-facing, web-based resource with up to date information about local services, events, citizen rights and benefits;
2. The Tower Hamlets Connect Helpline is a team of Advisors and First Response Officers providing telephone and email support Monday to Friday, 9 -5; and
3. Outreach advice and advocacy support in community hubs and GP surgeries.

In order to ensure maximum accessibility for residents, we also co-ordinate digital inclusion support, stakeholder involvement in service co-production and customer satisfaction reviews.

The Helpline Team Leader is a new post which has been created following a review of the Helpline to strengthen integration between health, social care and community-based services, ensuring residents are provided with the right help as quickly as possible

Job purpose

• Lead an effective, efficient and safe helpline for the residents of Tower Hamlets.
• Day-to-day management and leadership of a team of 4 Helpline Advisors and 3 First Response Officers.
• Be the key day-to-day contact for Tower Hamlets Connect Helpline, liaising effectively with community health and adult social services to ensure well-integrated and safe working practises and efficient and appropriate referral pathways.
• Monitor, develop and review the Tower Hamlets Connect Helpline service, ensuring quality and continuous improvement.

Main tasks

• Support and supervise the Helpline team, ensuring strong team culture and ongoing professional development.
• To oversee and co-ordinate the Helpline rota to provide sufficient cover day-to-day and during annual leave periods.
• To maintain excellent working relationships with professionals across adult social care, health and community providers to develop and deliver appropriate and proportionate skills and knowledge exchange to build and support strong integrated working practises and referral pathways.
• Act as safeguarding lead for the Helpline Team, advising colleagues and liaising with adult social services when required.
• Ensure that all information resources are appropriate, up to date and fit for purpose.
• Conduct routine quality checks on call handling, data entry and case recording across all systems and feed this into supervision and training plans.
• Gather and collate key data sets for service improvement and reporting purposes.
• Represent Tower Hamlets Connect at appropriate meetings, events and consultations as requested.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of Age UK East London.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

Person specification

Experience

• Support and supervise the Helpline team, ensuring strong team culture and ongoing professional development.
• To oversee and co-ordinate the Helpline rota to provide sufficient cover day-to-day and during annual leave periods.
• To maintain excellent working relationships with professionals across adult social care, health and community providers to develop and deliver appropriate and proportionate skills and knowledge exchange to build and support strong integrated working practises and referral pathways.
• Act as safeguarding lead for the Helpline Team, advising colleagues and liaising with adult social services when required.
• Ensure that all information resources are appropriate, up to date and fit for purpose.
• Conduct routine quality checks on call handling, data entry and case recording across all systems and feed this into supervision and training plans.
• Gather and collate key data sets for service improvement and reporting purposes.
• Represent Tower Hamlets Connect at appropriate meetings, events and consultations as requested.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of Age UK East London.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

Knowledge and Understanding

• Excellent understanding of key legislation i.e. Care Act, Mental Health Act and Mental Capacity Act
• Excellent knowledge of both the statutory role and preventative approaches to the safeguarding of vulnerable adults.
• Knowledge of services available to residents and their carers in Tower Hamlets (e.g. through health service, social services, voluntary sector) and the issues affecting them.
• Knowledge of Information Access Standards.
• Understanding of confidentiality policy and practice.
• Understanding of equality and diversity in practice.
• Understanding and commitment to empowering service users and person-centred practices.

Skills/ Attributes

• Excellent IT skills and ability to problem solve across multiple systems.
• Professional and courteous manner
• An open minded and challenging approach to work with the ability to work on own initiative
• Excellent communication skills both written and verbal with the ability to tailor to diverse audiences
• Good planning and organisational skills 
• Flexible, committed and conscientious

Additional requirements

This post is subject to Disclosure and Barring Checks.

PLEASE DOWNLOAD THE APPLICATION PACK TO CHECK THE BENEFITS OFFERED.

Team Leader, Look Ahead Care Support and Housing, Hertfordshire

Job description:

Our ideal candidate will have experience of facilitating arts projects involving a range of art forms as well as an NVQ3 in Health and Social Care or 2 years' relevant experience. The role is responsible for:

1. Delivering, monitoring and evaluating the Friday Arts Club for adults who learn differently or are disabled, to improve service users’ choice, independence, quality of life and skills.
2. Managing, motivating and developing a small team of support workers and volunteers to ensure all team members understand, embrace and deliver to the strategic aims of the service and meet professional standards and best practice, embedded throughout the team.
3. Assisting the Head of Service with the strategic development of the service including the preparation of funding proposals and reports to stakeholders.

Job Title: Parents in Mind Peer Support Team Leader, East Sussex

Salary: £17,290 FTE

Hours: 9 hours per week

Fixed term contract until 30th June 2024

We are looking for three talented individuals to support our Service Delivery Manager and Peer Support Co-ordinator, to deliver a new arm of Parents in Mind perinatal mental health peer support, across East Sussex – initially until the end of June 2024, but with the possibility of extension, subject to funding.  This role is home-based but each of the three team leaders will travel (sometimes at short notice) across the Newhaven-Eastbourne-Hastings-High Weald areas (we are ideally looking for staff and volunteers based across these areas, to contain the travel required), so easy access to transport and a flexible approach to working are essential. The three posts will each be for 9 hours per week.

You must have excellent written and oral communication skills and be able to quickly create rapport with volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of mental health support pathways is also essential to the post. This is a complex project and covers multiple locations, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. In this largely pastoral role, the core of the work will be ensuring Parents in Mind peer supporters are able to provide service users with safe, well-informed and reliable support, so outstanding relationship building skills are vital. Good IT skills will also be required – including use of Outlook, Word and Excel. Ideally you will also have the skills to be able to engage with parents via social media.

It is essential for this post that you are, or undertake the training to become, a Parents in Mind peer supporter. This training requires lived experience/close support of another who has experienced mental health difficulties during the transition to parenthood, and the accredited training would be undertaken in addition to your paid hours.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date: Thursday 21st July at 12 noon.

Interviews will take place via Zoom on Monday 25th July

Job Title: Birth & Beyond Community Support Team Leader (Fenland & East Cambridgeshire area)

Salary: £18,749 FTE

Hours per week: 14 hours

Fixed term contract until 31st March 2023

We are looking for a talented individual to support our local Birth & Beyond Community Support Programme Manager to deliver our volunteer peer support project in the Fenland & East Sussex areas. This is a temporary contract until 31st March 2023, with the possibly of extension, subject to ongoing funding.  This role is home-based but will include travel (sometimes at short notice) across the specified area, so easy access to transport and a flexible approach to working are essential. The post will be for 14 hours per week.

A largely pastoral role, the Team Leader will support the wellbeing and organisation of volunteers and facilitate reliable support from this team, ensuring that peer supporters are present at local face-to-face and remote BBCS support groups and one-to-one meetings/calls with clients referred into the service. You must have excellent written and oral communication skills and be able to quickly create a rapport with volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of perinatal wellbeing support pathways is also essential to the post. This is a complex project and covers multiple locations, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. Good IT skills will be essential – including Outlook, Word and Excel – and you must have excellent attention to detail. Ideally you will also have the skills to be able to engage via social media, and feel confident presenting the offer of the service at community events/to health care professionals/to other support agencies.

It is essential for this post that you are, or willing to undertake the training to become, a BBCS peer supporter. This training would be undertaken in addition to your paid hours.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date: 12 noon on 13th July 2022

Interviews: Tuesday 19th July 2022

As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22’s policies and procedures.

This Team Leader post will also have some lead tasks in relation to Children and Young People, Hate Crime and Peer Mentoring so experience is welcome in those areas. 

You will ensure that victims receive a high quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.

You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation.

Substance misuse team leader job

Your new company
Hays are recruiting for a Team Leader to work for the UKs leading substance misuse charity, a excellent opportunity to support a team who support clients from diverse backgrounds with substance misuse addictions and complex needs.

Your new role

• You will line manage a team of staff which may include frontline staff, administrators, Volunteers, Peer Mentors, Social Work and Student Placements.
• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow the clients and external policies applicable to their roles.
• Empowering staff to promote hope, empowerment, choices, control and opportunities that assist service users reaching their full potential as individuals and community members.
• Ensuring that the clients values are at the heart of everything we all do, through values based decision making and leadership, creating values based culture.
• Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota.
• Ensuring quality of service delivery through data analysis and engaging staff in service quality improvement planning. Where necessary, create team and individual performance plans to improve quality and performance.
• Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
• Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments.

What you'll need to succeed

• Must have worked as a Team Leader working with clients with substance misuse addictions.

What you'll get in return

• Fulltime hours
• Competitive rate of pay
• Weekly pay

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Advice and Information Team Leader, Northern Ireland

Region: Northern Ireland – Home Based

Directorate: Operations

Contract: Permanent, Full Time, 35 hours per week

Salary: £30,600 to £31,600 per annum

The Role

At the Royal British Legion, we believe in building on potential. As an Advice & Information Team Leader your ability to ensure that each office in your region delivers high quality person centred advice and support to beneficiaries, members and the public could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As an Advice & Information Team Leader you will be responsible for holding regular complex case discussions with your team members to ensure that complex and vulnerable clients are well supported.

If successful, the main duties of your role will be to:

• Manage the services and support provided by team members and volunteers, ensuring this meets appropriate quality standards and delivers personalised, outcome focussed, flexible support in accordance with Legion policies and best practice.
• Ensure individual cases are allocated and supported in an integrated way that best meets the beneficiaries’ needs and where appropriate referrals made to specialist Legion advisors, Legion services (e.g. break centres, care homes etc.) or other statutory or non-statutory providers as necessary.
• Co-ordinate the allocation of resources and planning of support activities within the welfare team, planning regular or peripatetic beneficiary support sessions in secondary locations drawing on inputs from other charities and providers as appropriate.
• Oversee caseloads and monitoring volume, ensuring that trends are identified and fed back to inform area and national resource planning and, collecting appropriate casework data, to inform local lobbying/service improvement campaigning. Ensure effective case management is undertaken and standards are maintained through regular audit of casework.
• Ensure team members maintain a knowledge and understanding of services and support available from the Legion, statutory and other local providers. Identify and explore opportunities for joint-working or collaboration with the aim of extending and improving the support available to beneficiaries and ensuring this is provided in a co-ordinated way. Providing, where appropriate, information on local services to the knowledge management team to inform the knowledge database.

This role is home based but we have adopted a hybrid working model, where you will still travel regularly to meet with staff.  A full driving license and access to a vehicle is therefore essential and you will be required to live within the region.

This role is subject to an Enhanced DBS check.

the Royal British Legion – Careers in Advice and Welfare

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.

Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community.

Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living or social support – working in these teams means the time you’d spend with those who need our help, and the advice you’d offer, could have a profound effect on their lives.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we’ve invested in multi-channel support services.

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact

How to Apply

Please click 'Apply online’

Closing date for this role is: Thursday 14th July 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.