Technical Advice Team Manager Jobs
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
UNIVERSITY OF OXFORD
Prospect Research Manager
We are seeking an accomplished and committed person to join us in the role of Prospect Research Manager.
Based in the University of Oxford’s Development and Alumni Engagement department, the Prospect Research Team drives the ambitious fundraising activities of the University. It does this in a number of ways, and the major focus of this role is on the team’s work in carrying out due diligence research as part of the University’s donations acceptance process.
About the role:
Reporting to the Head of Prospect Research and working alongside two other Prospect Research Managers in a wider team, the postholder will play a key role in overseeing our crucial work in this area. The role also offers the opportunity of line management responsibilities.
This is an opportunity to develop your career in the context of a busy, capable and friendly team, which also works on identifying new potential donors, and providing insights to build relationships with our supporters. We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums.
About you:
We are looking for someone who brings substantial experience of prospect research and due diligence in a fundraising context, successful experience of supervising the work of others and of allocating resources, and the desire to work collaboratively and build positive relationships with colleagues in the team and across the wider University.
Other qualities that candidates will need include a commitment to providing a high-quality service; outstanding research and written communication skills; attention to detail; knowledge of current affairs; and an adaptable approach.
What We Offer:
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
- 38 days annual leave (including public holidays)
- Hybrid working arrangements for a healthy work-life balance
- Extensive personal and professional development opportunities
- Membership of CASE to support your professional development as an educational advancement professional
- Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
- Generous family leave for pregnancy, adoption, paternity, and shared parental leave
- Excellent contributory pension scheme for your financial future
- Salary sacrifice scheme for additional savings
- Subsidised sports centre membership to promote well-being
- Cycle loan scheme to encourage sustainable commuting
- Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal to apply to vacancy 171887.
- Applications should consist of a full CV and a letter of application (maximum of 2 pages), in PDF format, outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 15 April 2024 can be considered.
Interviews are currently scheduled to take place week commencing 26 April 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The client requests no contact from agencies or media sales.
This key role presents an excellent opportunity to see projects through from conception to completion and to play a part in shaping how we work and what we do. You will have responsibility for day-to-day operation of UCISA, including technical Infrastructure and systems used to deliver UCISA’s services to our members. You will deputise on operational matters for the CEO and represent and advocate for UCISA alongside other management team colleagues.
You will be reporting directly to and working closely with UCISA’s CEO and have opportunities to develop your own skills in running an organisation in an innovative and agile way. Ultimately, you’ll ensure our operations run smoothly and that people are productive.
The role sits within the Management Team and the post holder will deputise for the CEO alongside management colleagues.
Summary of key Terms and Conditions
Contract: Permanent Full time, Oxford based, hybrid
Hours per week: 37.5, Monday-Friday with some flexibility to support UCISA events and participate in team days
Salary: £55,000-£65,000 per year (depending on candidate experience and skill set)
Leave: 30 days annual leave & 8 Bank Holidays
Pension: Defined Contribution scheme (6.7% employer contribution, voluntary employee contribution 0-6.7%)
Reporting to: CEO
To apply for this role please follow the instructions provided. The closing date for this role is 10:00 (10am) 26 April 2024. Interviews will take place on Friday 31 May 2024 at the UCISA office in Oxford and will include relevant skills tests.
Please ensure that your CV addresses the personal specification criteria in the job description document. Your supporting statement must be no longer than 2 x A4 pages
The client requests no contact from agencies or media sales.
SELF EMPLOYED ASSOCIATE PROPERTY ADVISERS
APPLICATION DEADLINE: THURSDAY 11 APRIL 12 NOON
INTERVIEWS: WEDNESDAY PM 17th APRIL at our Farringdon offices 70 Cowcross Street EC1M 6EJ or via Zoom.
The Ethical Property Foundation is the only dedicated property advice charity serving the UK voluntary sector. We support over 450 voluntary organisations p.a. with expert and independent property advice and education. We are currently seeking one or more self-employed Chartered Surveyors (or with an equivalent professional qualification), to augment our team and specifically, to assist us in delivering our affordable consultancy.
We are particularly looking for surveyors with an ability to think and report strategically or offer specialisms such as building surveying and planning.
Our Associate Property Advisers are all extraordinary people: senior property professionals. As part of this team, you will be assigned projects to lead on or supporting other members. You will use your communication skills to gain the trust of our clients, many of whom support vulnerable people in challenging circumstances, and empower them to expand their property knowledge and confidence. You will use your wide knowledge of the property sector to investigate/analyse client issues and develop suitable options and solutions. The projects you will deliver include property health checks, feasibility studies, options appraisals & development of client property strategies. Average project time allocation: between 4 – 5 days. There may be opportunities to deliver webinar training too.
Our clients support every kind of good cause and are responsible for every type of property. In the last 12 months, besides conventional office premises, we have advised on: church buildings, oast houses, former schools, industrial units, fields, warehouses, libraries, theatres, and mills.
Location: Flexible working from home. Projects will include client site visits in England, Wales and Scotland.
Day Rate: £220
Reporting to: Head of Property Advisory
Website: propertyhelp (dot )org
Start date: by mutual agreement
Working hours: variable to suit agreed assigned project deadlines
Professional Indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and are therefore included within EPF’s PI insurance.
DBS Clearance: This will be obtained for you. All our Associates must have DBS clearance
Application procedure
Applicants must send a c.v. with full contact details and a covering letter detailing why they wish to apply for this work, by clicking on ‘Quick Apply’; what they feel they can offer our clients; plus, their voluntary sector and professional experience.
APPLICATION DEADLINE: THURSDAY 11 APRIL 12 NOON
INTERVIEWS: WEDNESDAY 17th APRIL at our Farringdon offices 70 Cowcross Street EC1M 6EJ or via Zoom.
Informal discussion
For an informal phone discussion, email our Senior Property Adviser Simon Taylor FRICS to arrange a mutually convenient time. simon.taylor(at)ethicalproperty(dot)org(dot)uk
The client requests no contact from agencies or media sales.
Previous Applicants need not apply.
Role Purpose
To fulfil its Programme Strategy 2022-2027, ShelterBox’s programming will be guided by two Shelter Technical leads, one with a greater focus on emergency response and one with a greater focus on transitional and durable shelters and WASH. The two positions - working in close coordination and collaboration - will collaborate with the Programme Quality and Programme Delivery teams, to maximise the quality of ShelterBox’s programming in alignment with our renewed mission, vision, and strategy, under the leadership of the Head of Programme Quality.
Duties will include but not be limited to:
- Provide technical input into shelter and WASH project design and development, ensuring that shelter technical standards are documented in project sheltering strategies and tools, and that these standards are adhered to throughout the project cycle.
- Continually assess ShelterBox’s technical strengths and areas for improvement, identify approaches to addressing areas for improvement and work with relevant colleagues to put these into action.
- Provide technical advice and assistance to needs assessment, project design and delivery, including through participating in project design, reviewing concept notes/proposals and presence in-country where this is necessary to support the quality of high priority activities.
- Support partners technical shelter knowledge and capacity development, ensuring that their activities are aligned with organisational and global humanitarian standards.
- Ensure that shelter projects consider priority cross-cutting issues such as, environment, housing land and property rights, protection, gender and inclusion, and safety; and that site activities comply with appropriate local, national, and international standards and regulations.
- Support to market assessments to identify existing capacities and resources that can be leveraged to support self-recovery in shelter programming.
- Provide technical support and advice to emergency preparedness planning.
- Work with Heads of Department in International Programmes to identify technical capacity building/training needs of programme staff and ShelterBox Response Team volunteers, and work with the Learning & Development team to develop approaches to meeting these needs.
- Support the Programme Delivery team (Emergencies and Regional Programmes) to assess technical capacity of partners. Develop and deliver and/or facilitate access to shelter and WASH technical capacity building opportunities for our partners as appropriate and work with the Learning & Development team to develop approaches to meeting training needs.
- Represent ShelterBox in the Global Shelter Cluster and other relevant global shelter technical fora, networks, and coordination mechanisms. Facilitate participation of other representatives of ShelterBox in technical/sector fora as appropriate.
- Build and maintain effective working relationships with technical shelter leads in peer organisations.
- Act as technical focal point for existing strategic global/regional partnerships and support the Director and Deputy Director of International Programmes and the Partnerships Manager to build and maintain new strategic relationships with other shelter actors (not including Rotary).
- Engage with sector networks and resources to maintain relationships and awareness of sector trends, learning and recommended practice. Identify potential opportunities and significant improvements in the way we work.
- Proactively analyse and make recommendations on how emerging global and sector trends, developments and research might potentially affect current policy and practices.
- Support development of a Research Strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Build links and collaborate with relevant sector organisations, communities of practice and academic institutions to build strategically appropriate research agenda.
- Engage professional partners (organisations, individuals, and communities of practice) to both obtain and cascade learning opportunities.
- Promote and actively support an organisational learning culture. Communicate knowledge and learning related to product, process, and approach. Work with the Impact & Accountability Lead to ensure that ShelterBox has robust systems in place for technical knowledge management and knowledge sharing. Ensure relevant programme and wider staff are aware of key sector trends and recommended practice as appropriate.
- Work in collaboration with the Sustainability Manager to ensure that project design and implementation considers sustainability, including, but not limited to, utilising local resources where this makes sense and in reducing plastic and emissions in our programming.
- Work in collaboration with Sustainability Manager and Supply Chain to research, test, develop and implement more sustainable alternatives to our shelter offering.
- Support the development of a research strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Accurately and accessibly present ideas, findings, recommendations, and changes as appropriate to the audience to support organisational awareness, decision making, sector voice, and income generation.
- Work away from home, this may be UK or overseas training or deployment to disaster affected areas. Whilst you are unlikely to respond for more than six weeks at any one time, you may be required to deploy for up to 40% of your time in any calendar year.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Sightsavers is looking for an experienced and collaborative Global Technical Lead - who will join our team of Social Inclusion experts to provide technical support on inclusion and mainstreaming in the design of new projects.
Salary: £54,158 - £63,715
Location: UK remote - with occasional travel to Haywards Heath, when required and regular overseas travel
Contract: Permanent (UK)
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
Sightsavers' programming portfolio is growing, and we deliver a range of disability rights programming in Sub-Saharan Africa and South Asia, which are designed to expand civic space and to make systems and processes more inclusive of people with a range of impairments.
Our social inclusion strategy covers four thematic areas: inclusive health, economic empowerment, citizenship, and political participation, and promoting the rights of women and girls with disabilities. Gender mainstreaming is a core commitment of our work and addressing stigma, negative stereotypes and discrimination is a priority. Similarly, climate action is a core organisational commitment, and all projects now have a climate-related component. Cross-cutting all our work is a strong influencing commitment to ensure that the SDGs, Disability Summit Commitments and UN treaties are implemented effectively, particularly those relating to disability (UNCRPD).
We seek a Global Technical Lead - Social Inclusion and Mainstreaming, with expertise in addressing inequalities, to join our team of social inclusion professionals. The post-holder will be responsible for providing technical support in the design of new projects, the provision of technical expertise to ongoing initiatives and will also play a role in shaping the strategic direction of Sightsavers' approach to disability inclusive decision-making, gender mainstreaming, and supporting our policy and global advocacy priorities.
The Global Technical Lead - will support the Deputy Technical Director, Social inclusion in delivering Sightsavers' work in inclusive decision-making. This will include working closely with country office staff to deliver our West Africa portfolio of projects addressing inclusive citizenship and political participation (CPP). Inclusive democracy is an area of growth for Sightsavers, and the post-holder will have a significant role in contributing to growing the portfolio.
Principal accountabilities will include:
- Providing Sightsavers staff and our partners, technical leadership, support and guidance in the area of disability inclusion across our thematic area of citizenship and political participation
- Identifying the capacity building needs of Sightsavers' staff and partners globally to deliver social inclusion programming
- Working with Global Technical Leads and other teams to identify new strategic initiatives and innovative approaches in social inclusion including in fragile environments and promoting locally led development.
- Developing tools and guidance around disability mainstreaming
- Representing Sightsavers externally and strengthening partnerships with relevant stakeholders
- Working with fundraisers to generate additional financial resources.
- Contributing to the design of new opportunities
- Actively engaging in the Social Inclusion Thematic Group
- Contributing to communications about our work - internally and externally
This is a varied role, please read the full job description for further details
This is an ideal opportunity for someone enthusiastic about leading our efforts in disability mainstreaming across a number of key projects as well as designing new programmes in the future. To succeed in this role, you will need:
- Significant and demonstrable practical experience in a relevant field (social work/social inclusion; gender studies, disability studies, international development etc.)
- Knowledge of current issues and best practice in social inclusion, gender, disability and development
- Experience in social inclusion and rights-based programming in low-resource settings
- Experience in developing and adapting programme guidance tools and other resource materials.
- Experience in collating, synthesising and disseminating best practice guidance, research and programme learning.
- Demonstrable experience of supporting capacity strengthening initiatives and programmes with marginalised groups in low-resource settings
- Good knowledge of the key international networks and organisations working on social justice and inclusion
- Experience of representing an organisation at conferences and events
- Excellent oral and writing skills in English and French
- The ability to travel for up to 12 weeks a year
- An understanding of and commitment to equality of opportunity for disabled people
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) and attend in-person meetings on at least a quarterly basis. We anticipate that remote interviews will take place w/c Monday 29 April 2024 and the evaluation process will include a written exercise in English and French to be completed by shortlisted candidates in advance of this.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
About the Role
- This is a chance for you to get creative and manage events that engage our alumni and make them feel part of Oxford! From webinars showcasing world-changing research and networking opportunities around the UK, to planning and delivering Meeting Minds, Oxford’s alumni weekend with over 1,500 attendees.
- This is a maternity cover and a fast-paced role with lots of demands; you will need to be able to get to grips with the event projects quickly, juggle multiple tasks and events all at the same time.
- Oxford is a world-leading University. The events you create and manage will be supporting our alumni engagement priorities. We are building up to our next fundraising campaign; the work you do will directly support this and the fundraising teams to create change for good by engaging alumni.
To Be Successful You’ll Need:
- You need to have proven significant experience to deliver high-profile, multi-level, complex events.
- You need to have outstanding planning and organisation skills
- We are a tight-knit, supportive team that likes to have fun while we work hard on lots of exciting and unique events. You need to have a cool head under pressure, be someone who can communicate at all levels and be a team player.
What We Offer
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
- 38 days annual leave (including public holidays)
- Hybrid working arrangements for a healthy work-life balance
- Extensive personal and professional development opportunities
- Membership to CASE to support your professional development as an educational advancement professional
- Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
- Generous family leave for pregnancy, adoption, paternity, and shared parental leave
- Excellent contributory pension scheme for your financial future
- Salary sacrifice scheme for additional savings
- Subsidised sports centre membership to promote well-being
- Cycle loan scheme to encourage sustainable commuting
- Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal.
- Applications should consist of a full CV and a letter of application in PDF format (maximum of 2 pages) outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 2 April 2024 can be considered.
Interviews are currently scheduled to take place week commencing 12 April 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The client requests no contact from agencies or media sales.
Digital Product Manager
Contract: Permanent, Full time, 35 hours per week
Salary: £48,314- £50,729 with excellent benefits dependent on experience
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in digital product management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Product Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.
About the Role:
This role is responsible for a portfolio of digital products that enable our communications and fundraising teams to reach current and future supporters. WaterAid is seeking a Digital Product Manager to act as the product owner for our Drupal websites, working with colleagues and external suppliers to deliver our Global Strategy through a range of digital activities such as fundraising, advocacy and mass participation.
You will work with colleagues from across our global organisation to understand user needs and balance organisational priorities, refining these into a roadmap for maintaining and improving our Drupal websites and related digital infrastructure like microsites, SaaS solutions and third-party integrations. A typical working week might include providing technical expertise to colleagues planning a fundraising campaign, meeting with an external agency to optimise supporter experience on the website's donation form or speaking to a colleague in one of our member countries to help them roll out the latest features to their local website.
You'll also:
- Manage relationships with third-party digital partners and brief in new projects or requests.
- Conduct periodic selection, due diligence and onboarding of new suppliers.
- Assist the Digital Product Lead with budget management and financial planning.
- Offer technical support and advice to other teams in selecting and delivering new digital products and platforms.
- Throughout the lifecycle, oversee that digital products are compliant, optimised, secure and responsibly retired at end of life.
- Use a ticketing system and issue tracking software to raise, prioritise and track issues.
- Oversee testing and QA of all new features and projects.
- Develop and disseminate strategic guidance on digital best practice.
- Explain technical information clearly and concisely without jargon to stakeholders.
- Provide training to upskill global teams on digital best practice, Drupal and UX.
- Liaise with the Compliance, IT, Systems, Data Operations and Legal teams on matters related to digital governance and best practice.
About You:
You're experienced in deploying product management methodologies within a mission-driven environment.
- Substantial experience within a similar digital product role
- Proven expertise and experience of digital product and platform management, working in a cross-functional team.
- Proven experience in building and managing relationships with third party suppliers.
- Excellent understanding of web applications, content management systems and software development processes.
- Proactive approach to work planning, prioritisation and delivering to deadline.
- Proven understanding of what makes the best digital user experience whilst maintaining digital governance and accessibility standards, strong understanding of latest Web Content Accessibility Guidelines (WCAG).
- Commitment to personal learning, development and building digital skills across the team/ organisation.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience of using Drupal or similar content management system.
- Understanding of Google Analytics and Google Tag Manager.
- Experience of applying different methodologies such as Agile and Waterfall, using workflow management tools such as JIRA or Assembla.
- Experience managing supplier evaluation and tendering processes.
- Experience configuring and using helpdesk solutions.
Closing date: Applications will close at 23:59 on 14th April 2024. Availability for first interviews is required week commencing 22nd April - these will be conducted online via Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangements
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.
You will be part of a wider Finance and Operations team responsible for the planning, implementation, and execution of Microsoft Dynamics and related projects within our charity, to support the long-term delivery of services across the farming community within England, Wales & Northern Ireland.
You will possess strong leadership skills, extensive knowledge of Microsoft Dynamics along with integration into 3rd party software solutions, our social and wider digital platforms for delivery of access to our farming community and partner organisations. You will understand integration of reporting tools, ideally based on social impact reporting, along with delivery via data warehouses and Microsoft reporting technology such as Power BI.
In addition, you will be responsible for the scoping and integration of our Microsoft Dynamics solution into digital platforms, such as the RABI website and associated portals for our service users, volunteers and partner organisations.
Key responsibilities:
- Project Leadership: Drive planning, execution, and delivery of Microsoft Dynamics CRM projects within set timelines and budgets, employing Agile methodologies and delivery sprints.
- Project Management: Develop comprehensive project plans, schedules, and budgets to track progress, ensuring adherence to milestones.
- Resource Allocation: Efficiently allocate resources, including personnel, equipment, and materials, to support project activities and meet requirements.
- Risk Management: Monitor project progress, identify risks and issues, and implement strategies to minimize disruptions and delays.
- Cross-functional Collaboration: Coordinate with cross-functional teams and third-party partners to ensure alignment and collaboration throughout the project lifecycle.
- Stakeholder Communication: Regularly communicate project status, updates, and issues to stakeholders and executive leadership through meetings, reports, and presentations.
- Post-project Evaluation: Conduct post-project reviews to evaluate outcomes, identify lessons learned, and implement process improvements.
- Project Management Framework: Provide guidance and leadership in developing and implementing a project management framework to support the charity’s strategic objectives.
- Social Impact Reporting Integration: Collaborate with the RABI Service Delivery team and third-party consultants to project manage the integration of social impact reporting into Microsoft Dynamics. Support will be given to Project Manager to develop knowledge in this area.
- Digital Platform Integration: Lead the relationship with stakeholders and digital delivery partners for scoping, planning, and delivering integrated portals and digital platforms into Microsoft Dynamics.
Person Specification:
Essential:
- Experience in Microsoft Dynamics CRM.
- Proven track record of at least three full lifecycles of CRM implementations.
- Integration experience with third-party applications and digital platforms.
- Proficiency in integrating reporting platforms, particularly with Microsoft Power BI.
- Successful track record in delivering large-scale projects on time and within budget.
- Strong leadership skills to motivate cross-functional teams.
- Excellent communication skills to convey technical concepts to non-technical stakeholders.
- Exceptional problem-solving abilities with a focus on driving results.
- Familiarity with Agile or other iterative project management methodologies.
- Experience in managing organizational change during large-scale IT projects.
Desirable:
- Experience in the UK charity sector.
- Familiarity with Microsoft Dynamics Fundraising & Engagement and Microsoft Cloud for Non-Profit.
- Industry-recognized project management qualifications (e.g., AgilePM or PRINCE2 Agile).
- Full UK driving license.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What is Screen Share?
Screen Share is a grassroots refugee charity which provides laptops, phones, tablets, data, digital skills to refugees and asylum seekers in the UK. We use the power of volunteering to turn discarded tech into good quality techical tools for refugees to improve their situation on their own terms. We are now launching a laptop refurbishment training programme for refugees in London and are looking for someone to run it and provide ad-hoc technical support to our team of volunteer laptop refurbishers!
Role overview
Screen Share is looking for a proactive, self-starter and leader to launch a laptop refurbishment training programme for refugees in London, support tech volunteers to remotely refurbish laptops, respond to faults and perceived faults with devices we have provided to service users, and support with sourcing and refurbishing devices.
The postholder will have experience of at least Level 2 laptop repair and an interest in upskilling others in basic laptop refurbishment
Outcome 1
Co-design and co-deliver a laptop refurbishment training programme for 40 refugees and asylum seekers in London
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Co-design a laptop refurbishment training programme for 40 refugees
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Co-deliver the training programme in London
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Support with the logistics necessary for running a multi-cohort programme
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Create resources for learners and guide them through refurbishment workshops
Outcome 2
Respond to reported laptop faults by providing remote support or requesting a return
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Run remote diagnostics with service users whose laptops have developed faults or supposed faults.
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Make an assessment of whether remote repair is possible or whether return is necessary.
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Engage kindly, patiently, politely and on a trauma-informed basis with service-users.
Outcome 3
Provide technical support in laptop refurbishment and data destruction for staff, volunteers and prospective laptop donors
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Be the contact point for tech volunteers and tech trainees who need support with the laptop refurbishment process.
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Advise prospective tech donors on their data destruction options and best practice.
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Support the Digital Access Project Manager with the technical elements of her role, ensuring the tech volunteers are following the most efficient standardised refurbishment process.
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Think critically and collaboratively about our existing technical refurbishment process (including software, hardware, peopleware, charityware, and tech disposal), suggest alternatives to the methods currently used, support their implementation where appropriate and record that process of development.
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Offer critical reflections on facilitating remote digital skills training.
Outcome 4
Lead by example by personally maintaining a steady flow of laptop refurbishment
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Receive, refurbish and redistribute laptops and other devices
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Keep Airtable and other tracking system up to date
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Communicate consistently with the Digital Access Project Manager on required parts and economical refurbishment
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Engage with Communications team to share the process and impact of laptop refurbishment
Outcome 5
Support and facilitate the donation of devices
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Approach and meet with prospective laptop donors, explaining our data destruction and logistics process where necessary
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Communicate confidently to donors about the impact of Screen Share laptops for service users
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for an experienced Power Platform Developer within our Digital & Technology team. Within this role, you'll work closely with both the Power Platform team and the Project team for Age UK's newly released Volunteering Hub to advise on both capabilities and limitations of the Power Platform service offering.
This role would be a fantastic progression for functional consultants wishing to take a more hands-on approach, as well as those aspiring to become a solution architect.
As a Power Platform Developer, you will be responsible for the continuous delivery of the Power Platform. You'll work on some of the most cutting-edge portals in development today, including Power Platform, Dynamics 365, and Microsoft Azure architecture.
With specific responsibility for leading on Age UK's Volunteering Hub, you'll work closely with both the Power Platform Team and project team for Age UK's newly released Volunteering Hub. You will be a bridge between stakeholders and development, translating requirements into development tasks and deployed solutions.
You will be adept at leveraging new approaches to solutions for system design and functionality. You will be highly experienced in product development and have demonstrated technical mastery throughout.
You'll have a passion for technology and the drive to build our enterprise systems, combined with an in-depth knowledge and experience across multiple core areas of Power Platforms. You will work with global and offshore teams to establish and maintain PowerApps and Power Platform technology.
We're looking for someone with proven experience in delivering high quality solutions with a strong sense of user experience. It's important to us that you are a creative and dedicated person with exemplary communication skills that takes pride in the output of your work.
This is an exciting time to join, as adoption of the Power Platform accelerates, this key role will enable us to the ensure continuous delivery of our service offerings.
This role offers hybrid working between home and one of our regional offices in either London, Ashburton (Devon), Blackpool or Warrington. You'll attend team meetings once a month from your linked office.
Age UK Internal Job Grade - 5
Must haves:
* Solid understanding of design practices and system architecture and have contributed to creating reference architecture and standards towards security best practises for wider engineering usage.
* Experience of conducting design and code reviews.
* Experience applying organisation's security strategy across multiple teams.
* Strong communication skills along with ability to lead a team towards a great product.
* General knowledge of automation/technology landscape to manage business processes.
* A wealth of hands-on experience with Power Apps and Power Platform technical solutions.
* Strong understanding of Azure offerings such as (but not limited to) B2C Tenants, B2B Collaboration, API Management Service, Storage Accounts, Function Apps, App Registrations and Application Insights.
* At least one relevant Microsoft Certification (intermediate/associate level or above).
* Core Skills: Power Apps (Model-Driven+Canvas), Dataverse, Power Apps Portals/Power Pages, Power Automate, plugins, classic Dataverse workflows, business process flows, Continuous Delivery using Azure DevOps, C#, Javascript, CSS and HTML.
Great to haves:
* Understanding of SQL, .Net, D365 CRM, PCF Controls, Power BI, Azure Data Factory, Synapse.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
· Internet bandwidth: 40Mbps minimum.
· Internet connectivity: Wired / ADSL / Fibre.
· Stable and safe working environment.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Closing date: 28 March 2024
Ref 6599
Are you an innovator, passionate about engaging people in new ways to create new income streams? Join us and be a part of an ambitious, empowered and stimulating team at Save the Children. We are looking for an Innovation Development Manager to play a vital role in transforming relationships with supporters of the future, solving some of our thorniest challenges in new ways and ultimately helping children get the future they deserve.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Innovation Development Manager, you will be at the forefront of driving a groundbreaking fundraising innovation pipeline. Working in agile, multi-disciplinary teams, you will contribute to the research, ideation, testing and marketing of compelling ideas aimed at generating new income for Save the Children.
You will leverage human-cantered approaches, digital strategies, and new technologies to bring about significant improvements in our fundraising and marketing results. This would require a combination of creativity, strategic thinking, and a deep understanding of both nonprofit operations and trends supporter engagement.
In this role, you will:
- Collaborate with Fundraising Innovation Leads to develop and deliver a pipeline of fundraising innovation focused on audience engagement and income generation.
- Plan and execute multi-channel marketing campaigns for new ideas, including email, display, paid social, and direct mail.
- Support in testing ideas through marketing and in-person/remote prototyping.
- Project management of multiple portfolio projects, ensuring deadlines, budgets, and timelines are met.
- Engage with data and technical advances internally and externally to drive progress and momentum in new audience innovation.
- Use insight and performance data to understand audience needs and motivations, shaping fundraising development.
To be successful, it is important that you have:
- Significant experience in testing digital products, digital marketing, tracking and analytics, and prototyping.
- Expertise in conducting or partnering with agencies/internal staff for audience research interviews, workshops, ideation sessions, and sprint delivery.
- Knowledge and evidence of leading and partnering on key parts of innovation cycles, including research, ideation, prototyping, and testing.
- Keen interest in new technical innovations, demonstrable experience of data-led decision-making, and adaptable thinking.
- Proven ability to deliver operational plans on time and within budget.
- Understanding of fundraising marketing delivery and practices (desirable, not essential).
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Age UK is recruiting for an experienced Power Platform Developer within our Digital & Technology team. Within this role, you'll work closely with both the Power Platform team and the Project team for Age UK's newly released Volunteering Hub to advise on both capabilities and limitations of the Power Platform service offering.
This role would be a fantastic progression for functional consultants wishing to take a more hands-on approach, as well as those aspiring to become a solution architect.
As a Power Platform Developer, you will be responsible for the continuous delivery of the Power Platform. You'll work on some of the most cutting-edge portals in development today, including Power Platform, Dynamics 365, and Microsoft Azure architecture.
With specific responsibility for leading on Age UK's Volunteering Hub, you'll work closely with both the Power Platform Team and project team for Age UK's newly released Volunteering Hub. You will be a bridge between stakeholders and development, translating requirements into development tasks and deployed solutions.
You will be adept at leveraging new approaches to solutions for system design and functionality. You will be highly experienced in product development and have demonstrated technical mastery throughout.
You'll have a passion for technology and the drive to build our enterprise systems, combined with an in-depth knowledge and experience across multiple core areas of Power Platforms. You will work with global and offshore teams to establish and maintain PowerApps and Power Platform technology.
We're looking for someone with proven experience in delivering high quality solutions with a strong sense of user experience. It's important to us that you are a creative and dedicated person with exemplary communication skills that takes pride in the output of your work.
This is an exciting time to join, as adoption of the Power Platform accelerates, this key role will enable us to the ensure continuous delivery of our service offerings.
This role offers hybrid working between home and one of our regional offices in either London, Ashburton (Devon), Blackpool or Warrington. You'll attend team meetings once a month from your linked office.
Must haves:
* Solid understanding of design practices and system architecture and have contributed to creating reference architecture and standards towards security best practises for wider engineering usage.
* Experience of conducting design and code reviews.
* Experience applying organisation's security strategy across multiple teams.
* Strong communication skills along with ability to lead a team towards a great product.
* General knowledge of automation/technology landscape to manage business processes.
* A wealth of hands-on experience with Power Apps and Power Platform technical solutions.
* Strong understanding of Azure offerings such as (but not limited to) B2C Tenants, B2B Collaboration, API Management Service, Storage Accounts, Function Apps, App Registrations and Application Insights.
* At least one relevant Microsoft Certification (intermediate/associate level or above).
* Core Skills: Power Apps (Model-Driven+Canvas), Dataverse, Power Apps Portals/Power Pages, Power Automate, plugins, classic Dataverse workflows, business process flows, Continuous Delivery using Azure DevOps, C#, Javascript, CSS and HTML.
Great to haves:
* Understanding of SQL, .Net, D365 CRM, PCF Controls, Power BI, Azure Data Factory, Synapse.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
· Internet bandwidth: 40Mbps minimum.
· Internet connectivity: Wired / ADSL / Fibre.
· Stable and safe working environment.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
An exciting opportunity has arisen for a Business Systems Lead to join our People Team. This role will require the successful candidate to play a key role in the development, implementation and maintenance of The Children’s Trust’s business systems, including the Access suite of products and the IRAR incident reporting system. You will oversee the variety of day-to-day administrative systems functions, associated with the collection, retrieval, accessibility, and use of all business systems, whilst ensuring data integrity and security. You will work with business systems owners to determine requirements for maintenance of Access Systems and any systems changes and project manage development plans for existing systems
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
• Act as a trusted, technical specialist for our business systems, by developing a comprehensive and rigorous knowledge-base of the software architecture, whilst overseeing its maintenance and ensuring the department (and by extension, the organisation) benefits from its full capabilities.
• Ensure that processes are automated (as far as reasonably practicable) and that business systems are fit for purpose, with technical requirements delivered in a timely manner.
• Ensure that technical and procedural processes are in place to guarantee data quality and integrity, by utilising single sources of truth and streamlining database queries.
• Develop and maintain an in-depth and up-to-date knowledge of both regulatory requirements and daily operational practices, to ensure effective, efficient and compliant business systems.
• Manage and maintain day-to-day management of the business systems and the data held within them, working with the Business System Administrator and the system superusers.
• Act as the primary liaison between business system vendors and The Children’s Trust; regularly liaising to ensure continued development (in order to meet organisational needs) and utilise/attend relevant user groups and forums, to remain up-to-date with system developments.
• Identify, develop and implement any required staff training/coaching, through the delivery of training sessions/workshops and the production of any necessary training manuals/resources, to increase staff’s technical skillset and ensure that they are able to support the required technologies.
• Proactively liaise and communicate with departments across the organisation, to ensure that constructive feedback is received, and information needs are met in a timely manner.
• Develop and review policies and procedures impacted by the implementation of any new system developments.
• Liaise with internal stakeholders and external venders to ensure the requirements of the business system owners are being met
• Raise issues on behalf of business system owners and users and work with external providers to ensure issues are resolved.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Closing Date: Friday 25th August
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
NHS Covid Pass
The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Position: CRM Process Analyst and Implementation Lead
Location: Stepps, Glasgow / Edinburgh Head Office / Part Remote working
Contract: Temporary for 18 months, Full-time, 35 hours per week
Salary: £37,870 - £40,501 per annum (pro rata)
Are you someone who genuinely wants to make a difference? Are you motivated by transformational change? Have you experience in improving processes and creating successful business systems? If so, we want to hear from you!
This is a vital and exciting role that will allow the award winning fundraising team at Children’s Hospices Across Scotland (CHAS) to rethink and change how we use the CRM and the associated processes as we look ahead to the next decade of fundraising.
This multi-disciplinary role will work as part of a small team providing specialist technical expertise to manage the CRM development. You will be responsible for reviewing all existing CRM process to ensure they are appropriate for the new system as well as managing the implementation of integrations with the CRM and third party applications.
Key responsibilities
- Lead the analysis and development of existing processes to support the growth ambitions of CHAS and align with the move to an updated version of our current CRM.
- Research, propose and develop changes to policies, services and processes
- Train and support colleagues in the move to our updated CRM
- As a process improvement expert you have freedom to act to address issues identified without reference to line manager working within change control and risk management mechanisms
About you
You will have knowledge of fundraising CRMs and experience in process analysis and change. You will be an excellent project manager and communicator with a proven track record in managing system integration projects.
- Experience in implementation as a functional lead, CRM and fundraising systems or equivalent
- Demonstrable experience of process analysis, process improvement and resolving complex issues
- Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across an organisation
- Excellent communicator with a friendly manner
- Meticulous approach to planning and excellent attention to detail
- Accountable for self, actions and decisions
Further Information and How to Apply
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As CRM Process Analyst and Implementation Lead, you will be instrumental in achieving this vision.
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.
To be part of the future of CHAS, please click the Apply button and you will be taken to the relevant job details on our website. Here you will find further information including full job description, benefits list and contact details should you have any questions or wish to set up an informal chat.When you are ready to apply you will be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
The client requests no contact from agencies or media sales.