Telephone And Referral Centre Coordinator Jobs in Home Based
RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to coordinate our Resilience Building trauma support programmes across England. The role will include providing emotional support to victims in a highly sensitive and empathic manner, overseeing the delivery of the Resilience Building Programmes, training and managing new facilitators to run the programmes and assist with providing regular supervision for facilitators
Please read the job pack for a full description of the role. Please apply by sending us your CV and covering letter outlining your interest in the role and how you meet our role and person specification. We look foward to hearing from you!
The client requests no contact from agencies or media sales.
Working with two highly experienced Programme Coordinators, you will help to grow our existing Youth Development Team activities, currently present in Hampton, and continue the development of our newly launched Aspire project.
This is a maternity cover role for a minimum period of 6 months starting in June. You will be based in Peterborough but also spend time at our centre in Cambridge.
You will manage our Lead Youth Development Worker and Aspire Development Worker, in Peterborough, encouraging them to establish positive relationships with young people, from which we development activities, and provide advice and support.
Joining a growing Peterborough team, you’ll support the expansion of weekly groups, one-to-one work, family support, school-based alternative education, trips and residential experiences. Increasing partnership working with local community groups and agencies will be key to this.
Romsey Mill's Youth Development Team (YDT) works with disadvantaged, at-risk and vulnerable young people (aged 10 - 21 years) across Cambridgeshire and Peterborough. YDT are passionate about supporting young people to overcome challenges, live fulfilling lives and inspire change in the world. We currently engage around 1200 young people each year. Aspire is the name of Romsey Mill’s project that supports autistic children and young people. We currently deliver 14 specialist youth clubs across Cambridge, Cambourne, Linton and Hampton supporting over 180 autistic young people. We’re excited about further extending the work across Peterborough. You will work out of the office Romsey Mill rents at CSK Church in Hampton for 3-4 days per week. We utilise space there and in other community facilities for the delivery of activities. You will also spend 1-2 days working from Romsey Mill Centre, Cambridge.
The client requests no contact from agencies or media sales.
As part of the Getting Help team, you will provide social and practical support to adults with common mental health problems in a range of settings across Heywood, Middleton & Rochdale (HMR). This includes assessment and support planning, and community outreach. Typically, Community Engagement Workers support people who are on the waiting list for or who are engaging in Talking Therapy. The Getting Help team works in partnership with HMR Talking Therapies delivered by the Big Life Group and Pennine Care NHS Foundation Trust.
This role is subject to an Enhanced DBS Check
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Full-time – 37.5 hours per week (Working Hours will be scheduled between 9.30am and 8.00pm) Part time or flexible working applications will be considered.
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Thursday 4th April at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
HEAD OF COMMUNITY PROJECTS
Base - Coleshill, Warwickshire
37 hours per week
Salary, SCP 49 - 51 £53,032 -£56,430
Father Hudson’s Care (FHC) is the social care agency of the Catholic Archdiocese of Birmingham. We require an experienced senior manager to lead our Community Projects Department. This is an exciting opportunity to join our Senior Management Team and be part of a regional charity with a very diverse range of services.
Suitable candidates will have extensive experience in developing and managing services/projects in a community setting and in management of senior staff. With a proven track record in securing funding, you will have a good understanding of a wide range of income streams and be able to manage complex budgets. This is essential with a department of over 77 staff / 200 volunteers and an overall budget of over £2 million with multiple funding streams.
Our community projects reach out to individuals who are marginalised and in need, including asylum seekers, refugees and migrants, older people and individuals experiencing homelessness. FHC Community Projects are delivered as local partnerships and we provide support to independent charities. The projects are diverse in provision and size, are delivered by staff and volunteer teams and provide a breadth of services in community settings including social support, advice, practical help, emergency and longer-term accommodation. FHC projects include Brushstrokes Community Project in Smethwick, Tabor Living in Birmingham, Young at Heart in North Staffordshire, Fatima House and Sophia House in Birmingham, Nicolas Barre House in Willenhall and Refugee Community Sponsorship schemes across the Diocese. Charities we provide support to include St Chad’s Sanctuary, Hope Community and Maryvale Community Project.
With experience of networking and partnership working, the successful candidate will have excellent negotiation and communication skills. As a team player, you will also be able to work on your own initiative and be responsive and flexible to the constantly changing environment of delivering charitable services in the community. You will have excellent IT skills, be able to multi-task to a high level and work to deadlines. With an understanding of the issues our diverse client groups face including policy and legislation.
Following the values and Catholic ethos of FHC, at the service of the whole community, the successful candidate will be committed to working with the disadvantaged across the Archdiocese of Birmingham and have an understanding of working with parishes and in a faith-based setting.
No agencies please,
Closing Date 9th April 2024 at 12pm noon - Interviews 24th April 2024
Registered Charity No 512992