Transport Support Volunteer Roles in Aberdeen, Aberdeen City
Transport Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Transport Volunteer for the Ayrshire Group. As a Transport Volunteer, you will help make sure people with MS can access activities and events, by setting up relationships with local transport providers.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You will understand the local area and be confident to liaise with organisations that provide local transport.
Apply
- Read through the role description carefully
- Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Notts are seeking individuals who would like to be considered as a volunteer for the NEW Companion Service which launches on 1st April 2024.
Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion telephone/video caller
• A companion within the person’s home
• A companion outside the person’s home
• Or a combination of all three.
Examples of the type of support the service offers include:
• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat.
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire
***Please note that we don’t offer sponsorship or accept overseas applicants***
Please contact the volunteering team for further information
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Patient Drivers – Ely & Llanrumney
Patient Drivers support with City Hospice’s day center by transporting patients to and from their homes to our hospice in Whitchurch. Our patients are based across the city and often need support with transport to attend on Monday and Thursday afternoons.
By using your own car to transport our patients, you’ll be enabling them to socialise with other people, receive complementary therapies, and have some much-needed entertainment.
Our patient groups run on a Monday and Thursday between 1:30pm and 3:30pm, with patients coming from across the city. We're particularly interested to hear from prospective volunteers that live in and around Ely and Llanrumney.
Some of our volunteers have shared with us why they enjoy being a patient volunteer driver:
Kevin tells us “I find volunteering for City Hospice such a rewarding experience. I really look forward to seeing our patients and listening to their stories. I volunteer because City Hospice provided such great care to my wife and I want to give something back so the charity can continue to support those who need it in the local community”
Derek says “The Hospice has a need and I have a car and it’s lovely to volunteer for such a great Charity”
Please note, this role requires use of your own vehicle and a current up to date DBS which we can undertake on your behalf.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Sooty, the famous loveable bear and national treasure, has featured on RNIB’s collection boxes for more than 50 years. With your support, RNIB has raised more than £13 million in public donations collected in our iconic Sooty boxes.
Join our community of amazing volunteer Sooty box collectors and help us to provide blind and partially sighted people with the support they need. RNIB urgently needs volunteers to collect and bank donations received through our Sooty boxes, which play a vital role in generating income and raising our profile in local communities. This role is completely flexible, can be performed by individuals, pairs or groups and the time you dedicate to it is entirely up to you and your commitments. You can give your time as little or as often as you like!
Please note: Volunteers will be expected to use their own transportation and ideally should have access to a car. Mileage or transport costs will be reimbursed.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our community of amazing volunteer Sooty box collectors and help us to provide blind and partially sighted people with the support they need. RNIB urgently need volunteers to collect and bank donations received through our Sooty boxes, which play a vital role in generating income and raising our profile in local communities. This role is completely flexible, can be performed by individuals, pairs or groups and the time you dedicate to it is entirely up to you and your commitments. You can give your time as little or as often as you like! Please note: Volunteers will be expected to use their own transportation and ideally should have access to a car. Mileage or transport costs can be reimbursed. Due to insurance requirements you must be 18 or over.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The inspirational peer to peer mental health charity is looking for an experienced Chair of Trustees to help us increase our fundraising and service reach.
We are developing an ambitious ten year startegy to grow our reach, embed service excellence in mental health and have a strong financial base for operations.
If you are passionate about mental health and have experience in governance, we would be delighted to hear from you.
Interviews with the interim Chair and Chief Executive will be on a rolling basis, so please dont delay putting in an application. Please send us your CV and a short covering letter to apply
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a dog fosterer, you would be supporting the RSPCA in providing our dogs with the safety of your home whilst tending to their welfare needs such as feeding and grooming. In addition to this, by providing a temporary loving environment, you will play a crucial role in a dog’s wellbeing and socialisation, which will significantly improve their chances of successful rehoming.
Once everything is in place, the animal centre will guide you through the fostering process and ensure that you have all the necessary equipment, food, and veterinary care for your fostered dog. The RSPCA is also happy to reimburse any other pre-agreed expenses that you may incur through volunteering for us.
Whilst our dogs are in your foster care, you will:
- Provide them with care, suitable housing, and a safe environment as per our policies and guidelines.
- Feed, water, and groom them in line with our advice.
- Transport them to any veterinary appointments if required.
- Provide them with your time and patience.
- Help us spread the word about the dogs in your care so they might find their forever home quicker.
- Playing and cuddles are also a must as well as a comfy bed!
What we are looking for in a volunteer Dog Fosterer
- Volunteers aged 18 or over who have had plenty of experience caring for dogs.
- You will need a secure garden and plenty of time to spend with our dog.
- Fostering experience is beneficial but not essential as training is provided.
- For their wellbeing, our dogs need the whole family to be on board and supportive.
- Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they can’t be so, please let us know if this is the case).
What we can offer you as a volunteer Dog Fosterer:
- You will be making a massive difference to the welfare of the dogs in your care.
- Join a community which will enable you to meet new people and make new friends.
- Learning new skills through our comprehensive induction and fostering training programme.
- Enhance your CV by adding your volunteering experience and newly acquired skills.
It is worth mentioning that our dogs do have different needs as whilst some are ready for rehoming others may require rehabilitation or ongoing medication. Therefore, we also aim to understand your situation and circumstances to ensure that we match you with your perfect foster dog.
Location based Altrincham, Sale, Knutsford, Northwich, Hale, Timperley
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you love to support and empower people? We are looking for compassionate champions to join our volunteer mentoring programme. Help mentees build confidence, get established in community and develop independence. The Build mentoring programme supports survivors of modern slavery. A volunteer mentor is paired with a co mentor meeting fortnightly in the community with a mentee; being a friendly support, setting goals, exploring opportunities and life skills. All volunteer mentors are supported and accountable to the Build Coordinators. This role is voluntary and unpaid (costs incurred for refreshments related to the mentor role will be reimbursed).
The Role
- To create a safe, compassionate, and healthy mentoring relationship
- Provide the mentee with tools and techniques to navigate a pathway to achieve things that are important to them
- Provide practical support to the mentee where appropriate (eg signposting)
- Support a mentee to identify and establish goals and life skills that are important to them
- Liaise with the mentee and fellow mentor to arrange safe and suitable meeting places including date and time
- Debrief with your co-mentor after each meeting and provide a brief written record of the discussion for the Mentoring Coordinator
- Work with your co-mentor to model ‘healthy community’
- Manage the trio’s refreshment expenses for reimbursement
Skills you need
- Compassion, empathy and active listening skills
- Ability to be able to help people feel at ease and build confidence
- To help people draw out personal goals and things that are important to them
- Have a passion and desire for wanting to transform and support the lives of people
- Be sensitive to someone who has experienced trauma
- Ability to keep confidence and professional boundaries
- Reliability and good time keeping
- Commitment to safeguarding and a willingness to raise concerns where necessary
- Experience of supporting others navigate and integrate into community
- Access to car/public transport and flexibility around location
What you will get from us
- Online or face to face training prior to working with mentees:
- Volunteer Induction and specialised programme training
- e-learning courses relating to Safeguarding, Data Protection and Equality & Diversity, IT and Data Induction
- Ongoing support sessions from the Build team
- Ongoing training with an emphasis on trauma informed practice Commitment
- 12-month commitment period
- Meet with mentee and co-mentor fortnightly for 1-2 hours
- Commitment to write up debriefs and any relevant actions between meetups
- To able to complete all required training
- To be able to attend a minimum of 4 training sessions per year
All roles within the mentoring programme need:
- Mandatory checks including DBS
- Two satisfactory references
- Completion of induction training
- An informal interview and introductory period
- Have a passion and desire for wanting to help and support people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We need community Fundraising Volunteers to help at fundraising events in our local community. The role is on an ad-hoc and flexible basis and helps us raise vital funds to continue to support local bereaved children and their families.
Fundraising volunteer activities may include:
- Fundraising collections (supermarkets, stations etc.)
- Supporting at outdoor / sporting events (marshalling courses, teas and coffees etc.)
- Evening events (taking tickets, raffle, serving drinks etc.)
- Fundraising admin support (helping with various administrative tasks)
- Store events (charity bag packing, Christmas gift wrapping etc.)
- Running/supporting a stall/stand/activity at an event (i.e. craft activities, info stand etc.)
- Volunteering at the Hever Castle Triathlon/Colour run/Commando Series events Christmas collections/carol singing locally.
- Serving cakes/teas and coffees at coffee morning-style events.
- Helping to look after a stand at profile-raising events.
How regular are the volunteering opportunities?
The Community Fundraising role is a flexible ad-hoc role, with the opportunity to volunteer as much or as little as you wish. Volunteers will be contacted by email with the opportunities available in advance of the event and will be asked to respond if they are available to help on that day. There is no minimum expectation, but we hope that you would be able to volunteer at least once a year.
Where will the volunteering opportunities take place?
East Grinstead (RH19) and surrounding areas throughout Surrey, West Sussex, East Sussex and West Kent (volunteers may choose).
Our policy is that volunteers will be accompanied by either a Jigsaw (South East) staff member or senior volunteer, so you would never be left on your own.
Is training required?
No training is required for this role. However, you will receive relevant information about the charity and your role prior to attending your first fundraising activity.
Person Specification
Ability to sympathise/emphasise.
Ability to work both in a team and individually.
Friendly and willing to engage with the public.
Willingness to learn about the charity and its services.
Use of a car (desirable) or access to transport.
Next steps?
If you'd like to join us as a Fundraising Volunteer, please contact Sally Ross.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.
You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.
As a collection tin volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
- Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
- Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
- Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
- Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
- Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What to expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for cat-loving volunteers to play a vital role in helping us improve the wellbeing of the cats in our care whilst they wait to be rehomed. Can you help them by providing a calm and caring home whilst we find their purrfect forever home
The Cheshire Altrincham Branch covers a large area of Cheshire and we work closely with the Inspectors to provide direct animal welfare services in our area.
The main activity of our branch is to rehome cats, dogs and other animals. We rely on fosterers to look after and care for our animals until we can find them their forever homes.
As a cat fosterer, you would be supporting the RSPCA in providing our cats with the safety of your home whilst tending to their welfare needs such as feeding and grooming. In addition to this, by providing a temporary loving environment, you will play a crucial role in a cat’s wellbeing and socialisation, which will significantly improve their chances of successful rehoming.
Once everything is in place, the animal centre will guide you through the fostering process and ensure that you have all the necessary equipment, food, and veterinary care for your fostered cat. The RSPCA is also happy to reimburse any other pre-agreed expenses that you may incur through volunteering for us.
Whilst our cats are in your foster care, you will:
- Provide them with care, suitable housing, and a safe environment as per our policies and guidelines.
- Feed, water, and groom them in line with our advice.
- Transport them to any veterinary appointments if required.
- Provide them with your time and patience.
- Help us spread the word about the cats in your care so they might find their forever home quicker.
- Playing and cuddles are also a must!
What we are looking for in a volunteer Cat Fosterer:
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Volunteers aged 18 or over who have had plenty of experience caring for cats.
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Fostering experience is beneficial but not essential as training is provided.
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For their wellbeing, our cats need to be kept in a separate room, so the whole family should be on board.
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Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they can’t be, so please let us know if this is the case).
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Volunteers need to be based in the following areas: Altrincham, Sale, Knutsford, Northwich, Hale, Timperley
What we can offer you as a volunteer Cat Fosterer:
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You will be making a massive difference to the welfare of the cats in your care.
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Join our lovely team of friendly cat fosterers and receive support from the branch manager as well as other fosterers in the team.
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Meet new people and make new friends.
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Learning new skills through our comprehensive induction and fostering training programme.
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Enhance your CV by adding your volunteering experience and newly acquired skills.
It is worth mentioning that our cats do have different needs as whilst some are ready for rehoming others may require rehabilitation or ongoing medication. Therefore, we also aim to understand your situation and circumstances to ensure that we match you with your perfect foster cat.
If this sounds like the purrfect role for you please apply now
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!
As an event volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Follow the leadership and guidance of the event lead, staff member or event organiser.
- Assist in all event activities in a flexible and friendly manner.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Process the sale of merchandise and take donations.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to and report any safeguarding issues or concerns.
What you can expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.
What is a Helper?
SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.
When would you be needed and where would you be based?
This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.
What would you be doing?
- Helping at public events by staffing stalls, stewarding etc
- Helping to distribute Christmas hampers to clients.
- Giving talks about SSAFA to schools and local groups
- Helping with office tasks like stuffing envelopes, ordering marketing materials
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with a cheerful attitude
- Good spoken English
- Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
- Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to transport if needed for your role.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.
What is a caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.